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Form 8-K VERIZON COMMUNICATIONS For: Jul 24

July 24, 2020 7:45 AM

Exhibit 99.1
vzlogoa581.jpg


News Release



FOR IMMEDIATE RELEASE
Media contacts:
July 24, 2020Kim Ancin
908.559.3227
kimberly.ancin@verizon.com
Eric Wilkens
908.559.3063
eric.wilkens@verizon.com


Strong wireless customer additions and cash flow highlight
Verizon's 2Q and first-half 2020 results
Disciplined network strategy, strong operational performance, and
wireless customer growth

2Q 2020 highlights
Consolidated:
$1.13 in earnings per share (EPS), compared with $0.95 in 2Q 2019; adjusted EPS (non-GAAP), excluding special items, of $1.18, compared with $1.23 in 2Q 2019.
Operating revenue decline of 5.1 percent from second-quarter 2019.
First-half 2020 cash flow from operations of $23.6 billion, an increase of $7.7 billion from first-half 2019.
Second-quarter 2020 total debt reduction of $4.9 billion, and net debt (non-GAAP) reduction of $5.7 billion.

Consumer:
Total revenue of $21.1 billion, a decrease of 4.0 percent year over year.
72,000 retail postpaid net additions, including 97,000 phone net additions and 199,000 postpaid smartphone net additions.
Total retail postpaid churn of 0.69 percent, and retail postpaid phone churn of 0.51 percent.
10,000 Fios Internet net additions.






Business:
Total revenue of $7.5 billion, a decrease of 3.7 percent year over year.
280,000 retail postpaid net additions, including 76,000 phone net additions.
Total retail postpaid churn of 1.12 percent, and retail postpaid phone churn of 0.90 percent.

Total Wireless:
Total wireless service revenue of $15.9 billion, a 1.7 percent decrease year over year.
352,000 retail postpaid net additions, including 173,000 phone net additions and 287,000 postpaid smartphone net additions.
Total retail postpaid churn of 0.78 percent, and retail postpaid phone churn of 0.58 percent.


NEW YORK - Verizon Communications Inc. (NYSE, Nasdaq: VZ) reported second-quarter results today highlighted by increased cash flow and strong momentum heading into the second half of the year.
"Through extraordinary circumstances, Verizon delivered a strong operational performance in the second quarter," said Chairman and CEO Hans Vestberg. "We remain focused on our strategic direction as a technology leader, quickly adapting to the new environment and providing our customers with reliable and vital connections and technology services, while working to keep our employees safe and accelerating our 5G network deployment. We have embraced, engaged in and responded to important social movements happening throughout the world, and will continue to be at the forefront of initiatives that move the world forward for everyone. We are proud of what we have done, and continue to do, for our customers, shareholders, employees, and society."
For second-quarter 2020, Verizon reported EPS of $1.13, compared with $0.95 in second-quarter 2019. On an adjusted basis (non-GAAP), second-quarter 2020 EPS, excluding special items, was $1.18, compared with adjusted EPS of $1.23 in second-quarter 2019. The company estimates that second-quarter 2020 EPS and adjusted EPS included approximately 14 cents of COVID-19-related net impacts, primarily driven by impacts to wireless service revenue and lower advertising and search revenue from Verizon Media. The company expects total wireless service revenue growth for third-quarter 2020 of -1 percent to flat year over year. The company also recognized an aggregate tax benefit of $156 million in connection with a series of legal entity restructurings related to an internal reorganization, which resulted in an approximately 4 cent benefit to second-quarter 2020 EPS and adjusted EPS.
Second-quarter 2020 EPS included a pre-tax loss from special items of about $255 million, which consisted of a net pre-tax loss of $102 million related to early debt redemption costs and a net charge of $153 million related to a mark-to-market adjustment for pension liabilities.
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In second-quarter 2020, Verizon's results also included the continued effects of a reduction in benefits from the adoption of a revenue recognition standard, primarily due to the deferral of commission expense. The net impact was 2 cents in second-quarter 2020.

Consolidated results
Total consolidated operating revenues in second-quarter 2020 were $30.4 billion, down 5.1 percent from second-quarter 2019. This decline was primarily the result of significant declines in wireless equipment revenue in the Consumer and Business segments, primarily due to limited in-store engagement and the impact of COVID-19 on customer behavior.
First-half 2020 cash flow from operations totaled $23.6 billion, an increase of $7.7 billion from first-half 2019. This year over year growth was primarily driven by strong performance in the business and non-recurring items and timing differences, including approximately $2.0 billion in second-quarter 2020 tax payments postponed to third-quarter 2020 due to COVID-19, the receipt of the previously disclosed $2.2 billion cash tax benefit related to preferred shares in a foreign affiliate sold in fourth-quarter 2019, improvements in working capital due to lower volumes, and payments related to the Voluntary Separation Program in full-year 2019 that did not repeat this year.
Capital expenditures in first-half 2020 were $9.9 billion. Capital expenditures support the capacity for traffic growth across Verizon's networks and the deployment of additional fiber and cell sites to expand the company's 5G Ultra Wideband rollout.
In 2018, Verizon announced a goal to achieve $10 billion in cumulative cash savings by the end of 2021. This initiative has yielded $7.2 billion of cumulative cash savings since the program began and is on track to achieve its target. The company expects to continue its focus on operational efficiencies even after the current target is achieved. The current environment provides the company with the opportunity to explore additional long-term business transformation initiatives and related cost savings.
The company ended first-half 2020 with free cash flow (non-GAAP) of $13.7 billion, an increase of 74.1 percent year over year.
Verizon's total debt decreased by $4.9 billion in second-quarter 2020, and its net debt (non-GAAP) decreased by $5.7 billion. The company's unsecured debt balance totaled $102.2 billion, and its net unsecured debt (non-GAAP) totaled $94.4 billion, resulting in a net unsecured debt to adjusted EBITDA ratio (non-GAAP) of about 2.0 times, down slightly from first-quarter 2020.
Consumer results
Total Verizon Consumer revenues were $21.1 billion, a decrease of 4.0 percent year over year, primarily driven by a significant decrease in wireless equipment revenue due to low activation levels.
Throughout second-quarter 2020, as COVID-19 restrictions began to ease, Verizon gradually reopened some of its temporarily-closed company-operated retail stores with enhanced safety precautions to further employee and customer well-being, including limiting store hours and introducing curbside pick-up and a new touch-less retail approach. At the end of the quarter, more than 60 percent of its company-operated retail stores were open. In second-quarter 2020, Consumer reported 72,000 wireless retail postpaid net additions. This consisted of 97,000 phone
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net additions and 97,000 tablet net losses, offset by 72,000 other connected device net additions. Postpaid smartphone net additions were 199,000.
Consumer wireless service revenues were $13.1 billion in second-quarter 2020, a 2.7 percent decrease year over year, and include impacts related to reduced roaming, usage, and waived fees, primarily due to COVID-19.
Total retail postpaid churn was 0.69 percent in second-quarter 2020, and retail postpaid phone churn was 0.51 percent.
Consumer reported 10,000 Fios Internet net additions as Fios installations were limited during the quarter due to temporary restrictions put in place on work inside customers' homes. Consumer reported 81,000 Fios Video net losses in second-quarter 2020, reflecting the ongoing shift from traditional linear video to over-the-top offerings.
In second-quarter 2020, segment operating income was $7.1 billion, a decrease of 3.7 percent year over year, and segment operating income margin was 33.5 percent, an increase from 33.4 percent in second-quarter 2019. Segment EBITDA (non-GAAP) totaled $9.9 billion in second-quarter 2020, a decrease of 3.0 percent year over year. Segment EBITDA margin (non-GAAP) was 47.0 percent in second-quarter 2020, up from 46.5 percent in second-quarter 2019, and included approximately 40 basis points of headwind from the deferral of commission expense.
Business results
Total Verizon Business revenues were $7.5 billion, down 3.7 percent year over year. During the quarter, Business responded to the challenges of COVID-19, handling increased traffic needs while also meeting a surge in demand for connectivity and devices.
Business reported 280,000 wireless retail postpaid net additions in second-quarter 2020. This consisted of 76,000 phone net additions, 61,000 tablet net additions, and 143,000 other connected device additions.
Total retail postpaid churn was 1.12 percent in second-quarter 2020, and retail postpaid phone churn was 0.90 percent.
In second-quarter 2020, segment operating income was $946 million, a decrease of 11.7 percent year over year, and segment operating income margin was 12.6 percent, compared with 13.8 percent in second-quarter 2019. Segment EBITDA (non-GAAP) totaled $2.0 billion in second-quarter 2020, a decrease of 7.4 percent year over year. Segment EBITDA margin (non-GAAP) was 26.2 percent, down from 27.3 percent in second-quarter 2019, and included approximately 20 basis points of headwind from the deferral of commission expense.
Media results
Total Verizon Media revenues were $1.4 billion, down 24.5 percent year over year, primarily as a result of COVID-19 related impacts. Verizon Media has continued to drive increased customer engagement on its owned and operated properties.
Outlook and guidance
The company continues to expect the following results for full-year 2020, and notes that this guidance assumes no significant deterioration to the macroeconomic environment or material changes to the company's bad debt reserves:
Adjusted EPS growth (non-GAAP) of -2 to 2 percent.
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Capital spending to be in the range of $17.5 billion to $18.5 billion.
Adjusted effective income tax rate (non-GAAP) in the range of 23 percent to 25 percent.

NOTE: See the accompanying schedules and www.verizon.com/about/investors for reconciliations to generally accepted accounting principles (GAAP) for non-GAAP financial measures cited in this document.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is celebrating its 20th year as one of the world’s leading providers of technology, communications, information and entertainment products and services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $131.9 billion in 2019. The company offers data, video and voice services and solutions on its award winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.


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VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at www.verizon.com/about/news/. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.

Forward-looking statements
In this communication we have made forward-looking statements. These statements are based on our estimates and assumptions and are subject to risks and uncertainties. Forward-looking statements include the information concerning our possible or assumed future results of operations. Forward-looking statements also include those preceded or followed by the words “anticipates,” “believes,” “estimates,” “expects,” “hopes” or similar expressions. For those statements, we claim the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. We undertake no obligation to revise or publicly release the results of any revision to these forward-looking statements, except as required by law. Given these risks and uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements. The following important factors, along with those discussed in our filings with the Securities and Exchange Commission (the “SEC”), could affect future results and could cause those results to differ materially from those expressed in the forward-looking statements: cyber attacks impacting our networks or systems and any resulting financial or reputational impact; natural disasters, terrorist attacks or acts of war or significant litigation and any resulting financial or reputational impact; the impact of the global outbreak of COVID-19 on our operations, our employees and the ways in which our customers use our networks and other products and services; disruption of our key suppliers’ or vendors' provisioning of products or services, including as a result of the COVID-19 outbreak; material adverse changes in labor matters and any resulting financial or operational impact; the effects of competition in the markets in which we operate; failure to take advantage of developments in technology and address changes in consumer demand; performance issues or delays in the deployment of our 5G network resulting in significant costs or a reduction in the anticipated benefits of the enhancement to our networks; the inability to implement our business strategy; adverse conditions in the U.S. and international economies; changes in the regulatory environment in which we operate, including any increase in restrictions on our ability to operate our business; our high level of indebtedness; an adverse change in the ratings afforded our debt securities by nationally accredited ratings organizations or adverse conditions in the credit markets affecting the cost, including interest rates, and/or availability of further financing; significant increases in benefit plan costs or lower investment returns on plan assets; changes in tax laws or treaties, or in their interpretation; and changes in accounting assumptions that regulatory agencies, including the SEC, may require or that result from changes in the accounting rules or their application, which could result in an impact on earnings.

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Verizon Communications Inc.


Condensed Consolidated Statements of Income
(dollars in millions, except per share amounts)
Unaudited3 Mos. Ended 6/30/203 Mos. Ended 6/30/19%
Change
6 Mos. Ended 6/30/206 Mos. Ended 6/30/19%
Change
Operating Revenues
Service revenues and other$26,692  $27,351  (2.4)$54,173  $54,548  (0.7)
Wireless equipment revenues3,755  4,720  (20.4)7,884  9,651  (18.3)
Total Operating Revenues30,447  32,071  (5.1)62,057  64,199  (3.3)
Operating Expenses
Cost of services7,639  7,702  (0.8)15,393  15,494  (0.7)
Cost of wireless equipment4,110  5,019  (18.1)8,652  10,217  (15.3)
Selling, general and administrative expense7,156  7,268  (1.5)15,741  14,466  8.8
Depreciation and amortization expense4,181  4,232  (1.2)8,331  8,463  (1.6)
Total Operating Expenses23,086  24,221  (4.7)48,117  48,640  (1.1)
Operating Income7,361  7,850  (6.2)13,940  15,559  (10.4)
Equity in losses of unconsolidated businesses(13) (13) (25) (19) 31.6
Other income (expense), net(72) (1,312) (94.5)71  (1,017) *
Interest expense(1,089) (1,215) (10.4)(2,123) (2,425) (12.5)
Income Before Provision For Income Taxes6,187  5,310  16.511,863  12,098  (1.9)
Provision for income taxes(1,348) (1,236) 9.1(2,737) (2,864) (4.4)
Net Income$4,839  $4,074  18.8$9,126  $9,234  (1.2)
Net income attributable to noncontrolling interests$139  $130  6.9$270  $258  4.7
Net income attributable to Verizon4,700  3,944  19.28,856  8,976  (1.3)
Net Income$4,839  $4,074  18.8$9,126  $9,234  (1.2)
Basic Earnings Per Common Share
Net income attributable to Verizon$1.14  $0.95  20.0$2.14  $2.17  (1.4)
Weighted-average shares outstanding (in millions)4,139  4,138  4,139  4,138  
Diluted Earnings Per Common Share (1)
Net income attributable to Verizon$1.13  $0.95  18.9$2.14  $2.17  (1.4)
Weighted-average shares outstanding (in millions)
4,141  4,139  4,141  4,140  
Footnotes:
 
(1)Diluted Earnings per Common Share includes the dilutive effect of shares issuable under our stock-based compensation plans, which represents the only potential dilution.
*Not meaningful


Verizon Communications Inc.


Condensed Consolidated Balance Sheets
(dollars in millions)
Unaudited6/30/2012/31/19$ Change
Assets
Current assets
Cash and cash equivalents$7,882  $2,594  $5,288  
Accounts receivable23,742  26,162  (2,420) 
Less Allowance for credit losses1,070  —  1,070  
Less Allowance for doubtful accounts—  733  (733) 
Accounts receivable, net22,672  25,429  (2,757) 
Inventories1,289  1,422  (133) 
Prepaid expenses and other5,490  8,028  (2,538) 
Total current assets37,333  37,473  (140) 
Property, plant and equipment272,714  265,734  6,980  
Less Accumulated depreciation179,960  173,819  6,141  
Property, plant and equipment, net92,754  91,915  839  
Investments in unconsolidated businesses529  558  (29) 
Wireless licenses95,767  95,059  708  
Goodwill24,667  24,389  278  
Other intangible assets, net9,600  9,498  102  
Operating lease right-of-use assets22,431  22,694  (263) 
Other assets10,178  10,141  37  
Total assets$293,259  $291,727  $1,532  
Liabilities and Equity
Current liabilities
Debt maturing within one year$6,651  $10,777  $(4,126) 
Accounts payable and accrued liabilities19,297  21,806  (2,509) 
Current operating lease liabilities3,270  3,261   
Other current liabilities9,668  9,024  644  
Total current liabilities38,886  44,868  (5,982) 
Long-term debt106,190  100,712  5,478  
Employee benefit obligations17,821  17,952  (131) 
Deferred income taxes33,798  34,703  (905) 
Non-current operating lease liabilities18,158  18,393  (235) 
Other liabilities14,293  12,264  2,029  
Total long-term liabilities190,260  184,024  6,236  
Equity
Common stock429  429  —  
Additional paid in capital13,281  13,419  (138) 
Retained earnings56,746  53,147  3,599  
Accumulated other comprehensive income (loss)(1,274) 998  (2,272) 
Common stock in treasury, at cost(6,722) (6,820) 98  
Deferred compensation – employee stock ownership plans and other237  222  15  
Noncontrolling interests1,416  1,440  (24) 
Total equity64,113  62,835  1,278  
Total liabilities and equity$293,259  $291,727  $1,532  


Verizon Communications Inc.



Consolidated - Selected Financial and Operating Statistics

(dollars in millions, except per share amounts)
Unaudited6/30/2012/31/19
Total debt$112,841  $111,489  
Net unsecured debt$94,352  $96,526  
Net unsecured debt / Consolidated Adjusted EBITDA(1)
2.0x2.0x
Common shares outstanding end of period (in millions)4,138  4,136  
Total employees (‘000)135.3  135.0  
Quarterly cash dividends declared per common share$0.6150  $0.6150  
Footnotes: 

(1)Consolidated adjusted EBITDA excludes the effects of non-operational items and special items.


Verizon Communications Inc.


Condensed Consolidated Statements of Cash Flows
(dollars in millions)
Unaudited6 Mos. Ended 6/30/206 Mos. Ended 6/30/19$ Change
Cash Flows from Operating Activities
Net Income$9,126  $9,234  $(108) 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization expense8,331  8,463  (132) 
Employee retirement benefits(32) (294) 262  
Deferred income taxes(120) 588  (708) 
Provision for credit losses831  738  93  
Equity in losses of unconsolidated businesses, net of dividends received46  50  (4) 
Changes in current assets and liabilities, net of effects from acquisition/disposition of businesses
3,297  (4,593) 7,890  
Discretionary employee benefits contributions—  (300) 300  
Other, net2,073  1,950  123  
Net cash provided by operating activities23,552  15,836  7,716  
Cash Flows from Investing Activities
Capital expenditures (including capitalized software)(9,850) (7,967) (1,883) 
Acquisitions of businesses, net of cash acquired(399) (28) (371) 
Acquisitions of wireless licenses(1,801) (199) (1,602) 
Other, net(74) (395) 321  
Net cash used in investing activities(12,124) (8,589) (3,535) 
Cash Flows from Financing Activities
Proceeds from long-term borrowings9,305  6,237  3,068  
Proceeds from asset-backed long-term borrowings2,844  3,982  (1,138) 
Repayments of long-term borrowings and finance lease obligations(8,533) (9,630) 1,097  
Repayments of asset-backed long-term borrowings(4,612) (2,817) (1,795) 
Dividends paid(5,090) (4,981) (109) 
Other, net(146) (834) 688  
Net cash used in financing activities(6,232) (8,043) 1,811  
Increase (decrease) in cash, cash equivalents and restricted cash5,196  (796) 5,992  
Cash, cash equivalents and restricted cash, beginning of period3,917  3,916   
Cash, cash equivalents and restricted cash, end of period$9,113  $3,120  $5,993  



Verizon Communications Inc.


Consumer - Selected Financial Results
(dollars in millions)
Unaudited3 Mos. Ended 6/30/203 Mos. Ended 6/30/19%
Change
6 Mos. Ended 6/30/206 Mos. Ended 6/30/19%
Change
Operating Revenues
Service$15,900  $16,350  (2.8)$32,241  $32,609  (1.1)
Wireless equipment3,209  3,903  (17.8)6,586  8,069  (18.4)
Other2,004  1,742  15.04,051  3,465  16.9
Total Operating Revenues21,113  21,995  (4.0)42,878  44,143  (2.9)
Operating Expenses
Cost of services3,885  3,847  1.07,815  7,726  1.2
Cost of wireless equipment3,299  3,909  (15.6)6,750  8,051  (16.2)
Selling, general and administrative expense4,016  4,022  (0.1)8,298  8,005  3.7
Depreciation and amortization expense2,849  2,881  (1.1)5,669  5,775  (1.8)
Total Operating Expenses14,049  14,659  (4.2)28,532  29,557  (3.5)
Operating Income$7,064  $7,336  (3.7)$14,346  $14,586  (1.6)
Operating Income Margin33.5 %33.4 %33.5 %33.0 %
Segment EBITDA$9,913  $10,217  (3.0)$20,015  $20,361  (1.7)
Segment EBITDA Margin47.0 %46.5 %46.7 %46.1 %
Footnotes:
The segment financial results and metrics above are adjusted to exclude the effects of special items, as the Company’s chief operating decision maker excludes these items in assessing segment performance.
Certain intersegment transactions with corporate entities have not been eliminated.
 


Verizon Communications Inc.


Consumer - Selected Operating Statistics
Unaudited6/30/206/30/19% Change
Connections (‘000):
Wireless retail postpaid connections89,977  89,630  0.4  
Wireless retail prepaid connections3,998  4,266  (6.3) 
Total wireless retail connections93,975  93,896  0.1  
Fios video connections3,987  4,270  (6.6) 
Fios internet connections5,971  5,837  2.3  
Fios digital voice residence connections3,456  3,725  (7.2) 
Fios digital connections13,414  13,832  (3.0) 
Broadband connections6,468  6,474  (0.1) 
Voice connections5,444  6,058  (10.1) 
Unaudited3 Mos. Ended 6/30/203 Mos. Ended 6/30/19%
Change
6 Mos. Ended 6/30/206 Mos. Ended 6/30/19%
Change
Gross Additions (‘000):
Wireless retail postpaid 1,927  2,725  (29.3) 4,147  5,439  (23.8) 
Net Additions Detail (‘000) :
Wireless retail postpaid (1)
72  126  (42.9) (453) (75) *
Wireless retail prepaid (1)
12  (213) *(72) (389) 81.5  
Total wireless retail (1)
84  (87) *(525) (464) (13.1) 
Wireless retail postpaid phones (1)
97  73  32.9  (210) (90) *
Fios video (81) (52) (55.8) (165) (107) (54.2) 
Fios internet10  28  (64.3) 69  76  (9.2) 
Fios digital voice residence(70) (32) *(164) (77) *
Fios digital(141) (56) *(260) (108) *
Broadband (1)
(13) (2) *18  14  28.6  
Voice(134) (126) (6.3) (310) (274) (13.1) 
Churn Rate:
Wireless retail postpaid0.69 %0.97 %0.85 %1.03 %
Wireless retail postpaid phones0.51 %0.72 %0.64 %0.76 %
Wireless retail0.86 %1.23 %1.03 %1.28 %
Revenue Statistics (in millions):
Wireless service revenue$13,087  $13,456  (2.7) $26,563  $26,813  (0.9) 
Fios revenues$2,754  $2,772  (0.6) $5,553  $5,536  0.3  


Verizon Communications Inc.


Unaudited3 Mos. Ended 6/30/203 Mos. Ended 6/30/19%
Change
6 Mos. Ended 6/30/206 Mos. Ended 6/30/19%
Change
Other Wireless Statistics:
Wireless retail postpaid ARPA (2)
$116.02  $118.15  (1.8) $117.44  $117.80  (0.3) 
Wireless retail postpaid upgrade rate
3.9 %4.3 %
Wireless retail postpaid accounts (‘000) (3)
33,695  33,924  (0.7) 
Wireless retail postpaid connections per account (3)
2.67  2.64  1.1  
Total wireless internet postpaid base (3)
16.0 %16.2 %
Footnotes:

(1) Connection net additions include certain adjustments.

(2) Wireless retail postpaid ARPA - average service revenue per account from retail postpaid accounts.

(3) Statistics presented as of end of period.

Certain intersegment transactions with corporate entities have not been eliminated.

* Not meaningful



Verizon Communications Inc.


Business - Selected Financial Results
(dollars in millions)
Unaudited3 Mos. Ended 6/30/203 Mos. Ended 6/30/19%
Change
6 Mos. Ended 6/30/206 Mos. Ended 6/30/19%
Change
Operating Revenues
Small and Medium Business$2,601  $2,785  (6.6)$5,405  $5,493  (1.6)
Global Enterprise2,589  2,673  (3.1)5,220  5,364  (2.7)
Public Sector and Other1,523  1,492  2.12,997  2,963  1.1
Wholesale769  818  (6.0)1,541  1,667  (7.6)
Total Operating Revenues7,482  7,768  (3.7)15,163  15,487  (2.1)
Operating Expenses
Cost of services2,641  2,581  2.35,230  5,172  1.1
Cost of wireless equipment812  1,109  (26.8)1,902  2,166  (12.2)
Selling, general and administrative expense2,069  1,961  5.54,103  3,942  4.1
Depreciation and amortization expense1,014  1,046  (3.1)2,028  2,088  (2.9)
Total Operating Expenses6,536  6,697  (2.4)13,263  13,368  (0.8)
Operating Income$946  $1,071  (11.7)$1,900  $2,119  (10.3)
Operating Income Margin12.6 %13.8 %12.5 %13.7 %
Segment EBITDA$1,960  $2,117  (7.4)$3,928  $4,207  (6.6)
Segment EBITDA Margin26.2 %27.3 %25.9 %27.2 %
Footnotes:
The segment financial results and metrics above are adjusted to exclude the effects of special items, as the Company’s chief operating decision maker excludes these items in assessing segment performance.
Certain intersegment transactions with corporate entities have not been eliminated.


Verizon Communications Inc.


Business - Selected Operating Statistics
Unaudited6/30/20206/30/2019%
Change
Connections (‘000):
Wireless retail postpaid connections25,897  24,144  7.3
Fios video connections75  76  (1.3)
Fios internet connections327  316  3.5
Fios digital connections402  392  2.6
Broadband connections491  494  (0.6)
Voice connections4,758  5,163  (7.8)
Unaudited3 Mos. Ended 6/30/203 Mos. Ended 6/30/19%
Change
6 Mos. Ended 6/30/206 Mos. Ended 6/30/19%
Change
Gross Additions (‘000):
Wireless retail postpaid1,148  1,195  (3.9)2,612  2,335  11.9
Net Additions Detail (‘000):
Wireless retail postpaid (1)
280  326  (14.1)755  590  28.0
Wireless retail postpaid phones (1)
76  171  (55.6)315  291  8.2
Fios video(2) —  *(2)  *
Fios internet(3)  * 10  (90.0)
Fios digital (5)  *(1) 12  *
Broadband (1)
(10) (3) *(15) (7) *
Voice(102) (105) 2.9(201) (236) 14.8
Churn Rate:
Wireless retail postpaid1.12 %1.21 %1.21 %1.23 %
Wireless retail postpaid phones0.90 %0.97 %0.96 %0.99 %
Revenue Statistics (in millions):
Wireless service revenue$2,861  $2,775  3.1$5,742  $5,469  5.0
Fios revenues$260  $239  8.8$522  $482  8.3
Other Operating Statistics:
Wireless retail postpaid upgrade rate2.7 %4.2 %
Total wireless internet postpaid base (2)
33.9 %33.4 %
Footnotes:
(1) Connection net additions include certain adjustments.
(2) Statistics presented as of end of period.
Certain intersegment transactions with corporate entities have not been eliminated.
Prior year amounts revised to conform to current period presentation.
*Not meaningful



Verizon Communications Inc.


Supplemental Information - Total Wireless Operating and Financial Statistics

The following supplemental schedule contains certain financial and operating metrics which reflect an aggregation of our Consumer and Business segments’ wireless results.
Unaudited6/30/206/30/19% Change
Connections (‘000)
Retail postpaid115,874  113,774  1.8
Retail prepaid3,998  4,266  (6.3)
Total retail119,872  118,040  1.6
Unaudited3 Mos. Ended 6/30/203 Mos. Ended 6/30/19%
Change
6 Mos. Ended 6/30/206 Mos. Ended 6/30/19%
Change
Net Additions Detail (‘000) (1)
Retail postpaid phone173  244  (29.1)105  201  (47.8)
Retail postpaid352  452  (22.1)302  515  (41.4)
Retail prepaid12  (213) *(72) (389) 81.5
Total retail364  239  52.3230  126  82.5
Account Statistics
Retail postpaid accounts (‘000) (2)
35,242  35,345  (0.3)
Retail postpaid connections per account (2)
3.29  3.22  2.2
Retail postpaid ARPA (3)
$135.97  $137.71  (1.3)$137.39  $137.12  0.2
Churn Detail
Retail postpaid phone0.58 %0.76 %0.70 %0.80 %
Retail postpaid0.78 %1.02 %0.93 %1.07 %
Retail0.92 %1.22 %1.07 %1.27 %
Retail Postpaid Connection Statistics
Total internet postpaid base (2)
20.0 %19.8 %
Upgrade rate3.7 %4.3 %
Revenue Statistics (in millions) (4)
Wireless service$15,948  $16,231  (1.7)$32,305  $32,282  0.1
Wireless equipment3,755  4,720  (20.4)7,884  9,651  (18.3)
Wireless other2,039  1,718  18.74,118  3,404  21.0
Total Wireless$21,742  $22,669  (4.1)$44,307  $45,337  (2.3)
Footnotes:

(1) Connection net additions include certain adjustments.
(2) Statistics presented as of end of period.
(3) Wireless retail postpaid ARPA - average service revenue per account from retail postpaid accounts.
(4) Intersegment transactions between Consumer or Business segment with corporate entities have not been eliminated.
Prior year amounts revised to conform to current period presentation.

* Not meaningful


Verizon Communications Inc.


Non-GAAP Reconciliations - Consolidated Verizon
Consolidated EBITDA and Consolidated Adjusted EBITDA
(dollars in millions)
Unaudited3 Mos. Ended 6/30/203 Mos. Ended 3/31/203 Mos. Ended 12/31/193 Mos. Ended 9/30/193 Mos. Ended 6/30/19
Consolidated Net Income$4,839  $4,287  $5,217  $5,337  $4,074  
  Add/(subtract):
Provision (benefit) for income taxes1,348  1,389  (1,505) 1,586  1,236  
Interest expense (1)
1,089  1,034  1,159  1,146  1,215  
Depreciation and amortization expense4,181  4,150  4,105  4,114  4,232  
Consolidated EBITDA$11,457  $10,860  $8,976  $12,183  $10,757  
  Add/(subtract):
Other (income) expense, net (2)
$72  $(143) $1,773  $110  $1,312  
Equity in losses (earnings) of unconsolidated businesses (3)
13  12  (5)  13  
Impairment charges—  —  186  —  —  
Severance charges—  —  204  —  —  
Loss on spectrum license auction—  1,195  —  —  —  
Net gain from dispositions of assets and businesses
—  —  —  (261) —  
85  1,064  2,158  (150) 1,325  
Consolidated Adjusted EBITDA$11,542  $11,924  $11,134  $12,033  $12,082  
(1) Includes Early debt redemption costs, where applicable.
(2) Includes Pension and benefits mark-to-market adjustments and Early debt redemption costs, where applicable.
(3) Includes impairment charges, where applicable.
Net Debt, Net Unsecured Debt and Net Unsecured Debt to Consolidated Adjusted EBITDA Ratio
(dollars in millions)
Unaudited6/30/203/31/20
Debt maturing within one year$6,651  $11,175  
Long-term debt106,190  106,561  
Total Debt112,841  117,736  
Less Cash and cash equivalents7,882  7,047  
Net Debt104,959  110,689  
Less Secured debt10,607  12,989  
Net Unsecured Debt
$94,352  $97,700  
Net Unsecured Debt to Consolidated Adjusted EBITDA Ratio2.0x2.1x
Net Debt sequential change$(5,730) 



Verizon Communications Inc.


Adjusted Earnings per Common Share (Adjusted EPS)(1)
(dollars in millions, except per share amounts)
Unaudited3 Mos. Ended 6/30/203 Mos. Ended 6/30/19
Pre-taxTaxAfter-Tax Pre-taxTaxAfter-Tax 
EPS$1.13  $0.95  
Net pension remeasurement charge$153  $(38) $115  0.03  $—  $—  $—  —  
Net early debt redemption costs102  (26) 76  0.02  1,544  (404) 1,140  0.28  
$255  $(64) $191  $0.05  $1,544  $(404) $1,140  $0.28  
Adjusted EPS$1.18  $1.23  
(1)Adjusted EPS may not add due to rounding.

Free Cash Flow
(dollars in millions)
Unaudited6 Mos. Ended 6/30/206 Mos. Ended 6/30/19
Net Cash Provided by Operating Activities$23,552  $15,836  
Capital expenditures (including capitalized software)(9,850) (7,967) 
Free Cash Flow$13,702  $7,869  
Year over year change %74.1 %


Verizon Communications Inc.
Non-GAAP Reconciliations - Segments
Segment EBITDA and Segment EBITDA Margin
Consumer
(dollars in millions)
Unaudited3 Mos. Ended 6/30/203 Mos. Ended 6/30/19
Operating Income$7,064  $7,336  
Add Depreciation and amortization expense2,849  2,881  
Segment EBITDA$9,913  $10,217  
Year over year change(3.0)%
Total operating revenues$21,113  $21,995  
Operating Income Margin33.5 %33.4 %
Segment EBITDA Margin47.0 %46.5 %

Business
(dollars in millions)
Unaudited3 Mos. Ended 6/30/203 Mos. Ended 6/30/19
Operating Income$946  $1,071  
Add Depreciation and amortization expense1,014  1,046  
Segment EBITDA$1,960  $2,117  
Year over year change(7.4)%
Total operating revenues$7,482  $7,768  
Operating Income Margin12.6 %13.8 %
Segment EBITDA Margin26.2 %27.3 %


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