ServiceMaster Global Holdings (NYSE: SERV) reported Q1 EPS of $0.01, $0.17 worse than the analyst estimate of $0.18. Revenue for the quarter came in at $456 million versus the consensus estimate of $462.77 million.

“I would first like to thank all the essential service workers across the world, including our more than 10,000 employees and our many franchisee associates, for their sacrifice and service during this unprecedented health crisis,” said ServiceMaster Chairman and interim CEO Naren Gursahaney. “Our top priority is protecting the health and safety of our employees and our customers, and we have rapidly adapted our service protocols to accomplish this. While our services have been deemed as essential, we did see an impact to revenue and profitability in the second half of March, primarily as a result of the effect of COVID-19 on our customers, and we anticipate this impact will continue into future periods. However, with a strong recurring revenue customer base, resilient cash generation dynamics, and significant access to liquidity, we believe we are well positioned to weather this crisis. We are taking aggressive actions to retain existing customers, reduce discretionary costs, preserve cash, and pursue new opportunities, such as the launch of disinfection services in Terminix to complement our existing disinfection and cleaning offerings in ServiceMaster Brands. While we take these steps to mitigate the impact of COVID-19, we remain focused on our previously communicated 2020 strategic priorities and expect to emerge from this crisis even better positioned to drive future growth and profitability.”

Full-Year 2020 Outlook

As the COVID-19 pandemic continues to evolve, there is uncertainty around its impact on the Company’s customers and on its operations, which will be shaped by such factors as the pandemic’s duration, the success of efforts to contain the virus and the impact of actions taken by governments in response. As a result, the Company's full year financial and operating results cannot be reasonably estimated at this time and the Company is withdrawing its previous 2020 full-year guidance.

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