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Trupanion Reports First Quarter 2020 Results

April 30, 2020 4:06 PM

SEATTLE, April 30, 2020 (GLOBE NEWSWIRE) -- Trupanion, Inc. (Nasdaq: TRUP), the leading provider of medical insurance for cats and dogs, today announced financial results for the first quarter ended March 31, 2020.

“At Trupanion, we understand the power of the pet,” said Darryl Rawlings, Founder and CEO of Trupanion. “In times of uncertainty, heightened anxiety and isolation, our four legged family members become even more important. Trupanion helps pet owners budget for if and when their pet becomes sick or injured. In the coming weeks and months, we expect the need for our product among pet owners to grow, the messaging at the veterinarian level to strengthen, and the value of our patented software to be even greater.”

First Quarter 2020 Financial and Business Highlights

Revenue by QuarterA chart accompanying this announcement is available at:http://ml.globenewswire.com/Resource/Download/068bfa93-ffcf-4140-ae68-7aab0e6e00a5

Conference CallTrupanion’s management will host a conference call today to review its first quarter 2020 results. The call is scheduled to begin shortly after 1:30 p.m. PT/ 4:30 p.m. ET. A live webcast will be accessible through the Investor Relations section of Trupanion’s website at http://investors.trupanion.com and will be archived online for 3 months upon completion of the conference call. Participants can access the conference call by dialing 1-877-407-0784 (United States) or 1-201-689-8560 (International). A telephonic replay of the call will also be available after the completion of the call, by dialing 1-844-512-2921 (United States) or 1-412-317-6671 (International) and entering the replay pin number: 13701356.

About TrupanionTrupanion is a leader in medical insurance for cats and dogs throughout the United States and Canada. For over two decades, Trupanion has given pet owners peace of mind so they can focus on their pet's recovery, not financial stress. Trupanion is committed to providing pet owners with the highest value in pet medical insurance with unlimited payouts for the life of their pets. Trupanion is listed on NASDAQ under the symbol "TRUP". The company was founded in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued, in the United States, by its wholly-owned insurance entity American Pet Insurance Company and, in Canada, by Omega General Insurance Company. For more information, please visit trupanion.com.

Forward-Looking StatementsThis press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 relating to, among other things, expectations, plans, prospects and financial results for Trupanion, including, but not limited to, its expectations regarding its ability to execute its business plans. These forward-looking statements are based upon the current expectations and beliefs of Trupanion’s management as of the date of this press release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. All forward-looking statements made in this press release are based on information available to Trupanion as of the date hereof, and Trupanion has no obligation to update these forward-looking statements.

In particular, the following factors, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the ability to achieve or maintain profitability and/or appropriate levels of cash flow in future periods; the ability to keep growing our membership base and revenue; the accuracy of assumptions used in determining appropriate member acquisition expenditures; the severity and frequency of claims; the ability to maintain high retention rates; the accuracy of assumptions used in pricing medical plan subscriptions and the ability to accurately estimate the impact of new products or offerings on claims frequency; actual claims expense exceeding estimates; regulatory and other constraints on the ability to institute, or the decision to otherwise delay, pricing modifications in response to changes in actual or estimated claims expense; the effectiveness and statutory or regulatory compliance of our Territory Partner model and of our Territory Partners, veterinarians and other third parties in recommending medical plan subscriptions to potential members; the ability to retain existing Territory Partners and increase the number of Territory Partners and active hospitals; compliance by us and those referring us members with laws and regulations that apply to our business, including the sale of a pet medical plan; the ability to maintain the security of our data; fluctuations in the Canadian currency exchange rate; the ability to protect our proprietary and member information; the ability to maintain our culture and team; the ability to maintain the requisite amount of risk-based capital; our ability to implement and maintain effective controls, including over financial reporting; the ability to protect and enforce Trupanion’s intellectual property rights; the ability to continue key contractual relationships with third parties; third-party claims including litigation and regulatory actions; the ability to recognize benefits from investments in new solutions and enhancements to Trupanion’s technology platform and website; and our ability to retain key personnel.

For a detailed discussion of these and other cautionary statements, please refer to the risk factors discussed in filings with the Securities and Exchange Commission (SEC), including but not limited to, Trupanion’s Annual Report on Form 10-K for the year ended December 31, 2019 and any subsequently filed reports on Forms 10-Q and 8-K. All documents are available through the SEC’s Electronic Data Gathering Analysis and Retrieval system at www.sec.gov or the Investor Relations section of Trupanion’s website at http://investors.trupanion.com.

Non-GAAP Financial MeasuresTrupanion’s stated results may include certain non-GAAP financial measures. These non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in its industry as other companies in its industry may calculate or use non-GAAP financial measures differently. In addition, there are limitations in using non-GAAP financial measures because the non-GAAP financial measures are not prepared in accordance with GAAP, may be different from non-GAAP financial measures used by other companies and exclude expenses that may have a material impact on Trupanion’s reported financial results. The presentation and utilization of non-GAAP financial measures is not meant to be considered in isolation or as a substitute for the directly comparable financial measures prepared in accordance with GAAP. Trupanion urges its investors to review the reconciliation of its non-GAAP financial measures to the most directly comparable GAAP financial measures in its consolidated financial statements, and not to rely on any single financial or operating measure to evaluate its business. These reconciliations are included below and on Trupanion’s Investor Relations website.

Because of varying available valuation methodologies, subjective assumptions and the variety of equity instruments that can impact a company’s non-cash expenses, Trupanion believes that providing various non-GAAP financial measures that exclude stock-based compensation expense and depreciation and amortization expense allows for more meaningful comparisons between its operating results from period to period. Trupanion offsets sales and marketing expense with sign-up fee revenue in the calculation of net acquisition cost because it collects sign-up fee revenue from new members at the time of enrollment and considers it to be an offset to a portion of Trupanion’s sales and marketing expenses. Trupanion believes this allows it to calculate and present financial measures in a consistent manner across periods. Trupanion’s management believes that the non-GAAP financial measures and the related financial measures derived from them are important tools for financial and operational decision-making and for evaluating operating results over different periods of time.

Trupanion, Inc.Consolidated Statements of Operations(in thousands, except share data)
Three Months Ended March 31,
2020 2019
(unaudited)
Revenue:
Subscription business$89,484 $74,222
Other business21,817 12,756
Total revenue111,301 86,978
Cost of revenue:
Subscription business(1)73,422 60,387
Other business20,027 11,559
Total cost of revenue(2)93,449 71,946
Gross profit:
Subscription business16,062 13,835
Other business1,790 1,197
Total gross profit17,852 15,032
Operating expenses:
Technology and development(1)2,845 2,669
General and administrative(1)5,516 5,419
Sales and marketing(1)10,442 8,227
Total operating expenses18,803 16,315
Gain (loss) from investment in joint venture(59)
Operating loss(1,010) (1,283)
Interest expense379 317
Other income, net(282) (344)
Loss before income taxes(1,107) (1,256)
Income tax expense26 40
Net loss$(1,133) $(1,296)
Net loss per share:
Basic and Diluted$(0.03) $(0.04)
Weighted average shares of common stock outstanding:
Basic and Diluted35,007,052 34,292,367
(1)Includes stock-based compensation expense as follows:Three Months Ended March 31,
2020 2019
Cost of revenue$268 $247
Technology and development100 63
General and administrative729 618
Sales and marketing556 429
Total stock-based compensation expense$1,653 $1,357
(2)The breakout of cost of revenue between veterinary invoice expense and other cost of revenue is as follows:
Three Months Ended March 31,
2020 2019
Veterinary invoice expense$79,640 $61,282
Other cost of revenue13,809 10,664
Total cost of revenue$93,449 $71,946

Trupanion, Inc.Consolidated Balance Sheets(in thousands, except share data)
March 31, 2020 December 31, 2019
(unaudited)
Assets
Current assets:
Cash and cash equivalents$27,221 $29,168
Short-term investments76,094 69,732
Accounts and other receivables65,997 54,408
Prepaid expenses and other assets5,766 5,513
Total current assets175,078 158,821
Restricted cash1,400 1,400
Long-term investments, at fair value4,094 4,323
Property and equipment, net70,569 70,372
Intangible assets, net7,571 7,731
Other long-term assets14,487 14,553
Total assets$273,199 $257,200
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$4,772 $4,087
Accrued liabilities and other current liabilities14,003 13,798
Reserve for veterinary invoices22,862 21,194
Deferred revenue62,014 52,546
Total current liabilities103,651 91,625
Long-term debt29,844 26,086
Deferred tax liabilities1,118 1,118
Other liabilities1,761 1,611
Total liabilities136,374 120,440
Stockholders’ equity:
Common stock: $0.00001 par value per share, 100,000,000 shares authorized; 36,017,670 and 35,084,505 shares issued and outstanding at March 31, 2020; 35,876,882 and 34,947,017 shares issued and outstanding at December 31, 2019
Preferred stock: $0.00001 par value per share, 10,000,000 shares authorized; no shares issued and outstanding
Additional paid-in capital234,642 232,731
Accumulated other comprehensive loss(385) 250
Accumulated deficit(86,653) (85,520)
Treasury stock, at cost: 933,165 shares at March 31, 2020 and 929,865 shares at December 31, 2019(10,779) (10,701)
Total stockholders’ equity136,825 136,760
Total liabilities and stockholders’ equity$273,199 $257,200

Trupanion, Inc.Consolidated Statements of Cash Flows(in thousands)
Three Months Ended March 31,
2020 2019
(unaudited)
Operating activities
Net loss$(1,133) $(1,296)
Adjustments to reconcile net loss to cash provided by operating activities:
Depreciation and amortization1,381 1,613
Stock-based compensation expense1,653 1,357
Other, net73 (3)
Changes in operating assets and liabilities:
Accounts and other receivables(11,697) (5,894)
Prepaid expenses and other assets(195) 325
Accounts payable, accrued liabilities, and other liabilities1,322 1,256
Reserve for veterinary invoices1,825 1,078
Deferred revenue9,695 5,523
Net cash (used in) provided by operating activities2,924 3,959
Investing activities
Purchases of investment securities(11,579) (17,350)
Maturities of investment securities5,100 10,205
Purchases of property, equipment and intangible assets(1,496) (878)
Other9 (1,479)
Net cash provided by (used in) investing activities(7,966) (9,502)
Financing activities
Proceeds from exercise of stock options559 661
Shares withheld to satisfy tax withholding(321) (197)
Proceeds from debt financing, net of financing fees3,744 5,200
Other financing(78) (271)
Net cash (used in) provided by financing activities3,904 5,393
Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash, net(809) 220
Net change in cash, cash equivalents, and restricted cash(1,947) 70
Cash, cash equivalents, and restricted cash at beginning of period30,568 27,952
Cash, cash equivalents, and restricted cash at end of period$28,621 $28,022

The following table sets forth our key operating metrics:
Three Months Ended
Mar. 31, 2020 Dec. 31, 2019 Sept. 30, 2019 Jun. 30, 2019 Mar. 31, 2019 Dec. 31, 2018 Sept. 30, 2018 Jun. 30, 2018
Total Business:
Total pets enrolled (at period end)687,435 646,728 613,694 577,686 548,002 521,326 497,942 472,480
Subscription Business:
Total subscription pets enrolled (at period end)508,480 494,026 479,427 461,314 445,148 430,770 416,527 401,033
Monthly average revenue per pet$58.96 $58.58 $58.12 $57.11 $56.13 $55.15 $54.55 $53.96
Lifetime value of a pet, including fixed expenses$535 $523 $511 $482 $471 $449 $435 $431
Average pet acquisition cost (PAC)$247 $222 $208 $213 $205 $186 $155 $150
Average monthly retention98.59% 98.58% 98.59% 98.57% 98.58% 98.6% 98.61% 98.64%

The following table reflects the reconciliation of cash provided by operating activities to free cash flow (in thousands):
Three Months Ended March 31,
2020 2019
Net cash used in operating activities$2,924 $3,959
Purchases of property and equipment(1,496) (878)
Free cash flow$1,428 $3,081

The following table reflects the reconciliation of acquisition cost and net acquisition cost to sales and marketing expense (in thousands):
Three Months Ended
Mar. 31, 2020 Dec. 31, 2019 Sept. 30, 2019 Jun. 30, 2019 Mar. 31, 2019 Dec. 31, 2018 Sept. 30, 2018 Jun. 30, 2018
Sales and marketing expenses$10,442 $9,212 $9,255 $8,757 $8,227 $6,994 $6,365 $5,702
Excluding:
Stock-based compensation expense(556) (547) (577) (567) (429) (355) (358) (349)
Acquisition cost9,886 8,665 8,678 8,190 7,798 6,639 6,007 5,353
Net of:
Sign-up fee revenue(765) (730) (790) (734) (703) (655) (693) (624)
Other business segment sales and marketing expense(163) (152) (94) (38) (130) (102) (99) (88)
Net acquisition cost$8,958 $7,783 $7,794 $7,418 $6,965 $5,882 $5,215 $4,641

The following table reflects the reconciliation of adjusted EBITDA to net income (loss) (in thousands):
Three Months Ended
Mar. 31, 2020 Dec. 31, 2019 Sept. 30, 2019 Jun. 30, 2019 Mar. 31, 2019 Dec. 31, 2018 Sept. 30, 2018 Jun. 30, 2018
Net (loss) income$(1,133) $636 $782 $(1,931) $(1,296) $(275) $1,205 $(377)
Excluding:
Stock-based compensation expense1,653 1,771 1,845 1,873 1,357 1,222 1,299 1,286
Depreciation and amortization expense1,381 1,274 1,181 1,564 1,613 1,485 1,136 964
Interest income(337) (516) (411) (412) (342) (234) (317) (179)
Interest expense379 375 340 317 317 311 336 332
Other non-operating expenses52 (22) 122 101
Income tax expense (benefit) expense26 157 18 (46) 40 4 (7) 91
Gain from equity method investment (125) (107)
Adjusted EBITDA$2,021 $3,675 $3,877 $1,341 $1,689 $2,513 $3,652 $2,010

Contacts:

Investors:Laura Bainbridge, Head of Corporate Communications206.607.1929[email protected]

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Source: Trupanion, Inc.

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