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Trupanion Reports Fourth Quarter and Full Year 2019 Results

February 13, 2020 4:05 PM

SEATTLE, Feb. 13, 2020 (GLOBE NEWSWIRE) -- Trupanion, Inc. (Nasdaq: TRUP), a leading provider of medical insurance for cats and dogs, today announced financial results for the fourth quarter and year ended December 31, 2019.

Revenue by Quarter
Quarterly Revenue by New vs. Existing Pets

“Over the past two decades, we’ve delivered consistent growth while scaling our operating expenses,” said Darryl Rawlings, Founder and CEO of Trupanion. “The consistency of our growth highlights our recurring revenue, supported by industry leading retention rates, and deep competitive moats. Our moats have taken decades for us to dig and position us to benefit from the growing spotlight on our category.”

2019 Financial and Business Highlights

Fourth Quarter 2019 Financial and Business Highlights

Revenue by QuarterA chart accompanying this announcement is available at:http://ml.globenewswire.com/Resource/Download/3bc57877-77d4-410f-99e4-8656a62ae954

Conference CallTrupanion’s management will host a conference call today to review its fourth quarter 2019 results. The call is scheduled to begin shortly after 1:30 p.m. PT/ 4:30 p.m. ET. A live webcast will be accessible through the Investor Relations section of Trupanion’s website at http://investors.trupanion.com and will be archived online for 3 months upon completion of the conference call. Participants can access the conference call by dialing 1-877-407-0784 (United States) or 1-201-689-8560 (International). A telephonic replay of the call will also be available after the completion of the call, by dialing 1-844-512-2921 (United States) or 1-412-317-6671 (International) and entering the replay pin number: 13698321.

About TrupanionTrupanion is a leader in medical insurance for cats and dogs throughout the United States and Canada. For almost two decades, Trupanion has given pet owners peace of mind so they can focus on their pet's recovery, not financial stress. Trupanion is committed to providing pet owners with the highest value in pet medical insurance with unlimited payouts for the life of their pets. Trupanion is listed on NASDAQ under the symbol "TRUP". The company was founded in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued, in the United States, by its wholly-owned insurance entity American Pet Insurance Company and, in Canada, by Omega General Insurance Company. For more information, please visit trupanion.com.

Forward-Looking StatementsThis press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 relating to, among other things, expectations, plans, prospects and financial results for Trupanion, including, but not limited to, its expectations regarding its ability to execute its business plans. These forward-looking statements are based upon the current expectations and beliefs of Trupanion’s management as of the date of this press release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. All forward-looking statements made in this press release are based on information available to Trupanion as of the date hereof, and Trupanion has no obligation to update these forward-looking statements.

In particular, the following factors, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the ability to achieve or maintain profitability and/or appropriate levels of cash flow in future periods; the ability to keep growing our membership base and revenue; the accuracy of assumptions used in determining appropriate member acquisition expenditures; the severity and frequency of claims; the ability to maintain high retention rates; the accuracy of assumptions used in pricing medical plan subscriptions and the ability to accurately estimate the impact of new products or offerings on claims frequency; actual claims expense exceeding estimates; regulatory and other constraints on the ability to institute, or the decision to otherwise delay, pricing modifications in response to changes in actual or estimated claims expense; the effectiveness and statutory or regulatory compliance of our Territory Partner model and of our Territory Partners, veterinarians and other third parties in recommending medical plan subscriptions to potential members; the ability to retain existing Territory Partners and increase the number of Territory Partners and active hospitals; compliance by us and those referring us members with laws and regulations that apply to our business, including the sale of a pet medical plan; the ability to maintain the security of our data; fluctuations in the Canadian currency exchange rate; the ability to protect our proprietary and member information; the ability to maintain our culture and team; the ability to maintain the requisite amount of risk-based capital; our ability to implement and maintain effective controls, including over financial reporting; the ability to protect and enforce Trupanion’s intellectual property rights; the ability to continue key contractual relationships with third parties; third-party claims including litigation and regulatory actions; the ability to recognize benefits from investments in new solutions and enhancements to Trupanion’s technology platform and website; and our ability to retain key personnel.

For a detailed discussion of these and other cautionary statements, please refer to the risk factors discussed in filings with the Securities and Exchange Commission (SEC), including but not limited to, Trupanion’s Annual Report on Form 10-K for the year ended December 31, 2018 and any subsequently filed reports on Forms 10-Q and 8-K. All documents are available through the SEC’s Electronic Data Gathering Analysis and Retrieval system at www.sec.gov or the Investor Relations section of Trupanion’s website at http://investors.trupanion.com.

Non-GAAP Financial MeasuresTrupanion’s stated results include certain non-GAAP financial measures. These non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in its industry as other companies in its industry may calculate or use non-GAAP financial measures differently. In addition, there are limitations in using non-GAAP financial measures because the non-GAAP financial measures are not prepared in accordance with GAAP, may be different from non-GAAP financial measures used by other companies and exclude expenses that may have a material impact on Trupanion’s reported financial results. The presentation and utilization of non-GAAP financial measures is not meant to be considered in isolation or as a substitute for the directly comparable financial measures prepared in accordance with GAAP. Trupanion urges its investors to review the reconciliation of its non-GAAP financial measures to the most directly comparable GAAP financial measures in its consolidated financial statements, and not to rely on any single financial or operating measure to evaluate its business. These reconciliations are included below and on Trupanion’s Investor Relations website.

Because of varying available valuation methodologies, subjective assumptions and the variety of equity instruments that can impact a company’s non-cash expenses, Trupanion believes that providing various non-GAAP financial measures that exclude stock-based compensation expense and depreciation and amortization expense allows for more meaningful comparisons between its operating results from period to period. Trupanion offsets sales and marketing expense with sign-up fee revenue in the calculation of net acquisition cost because it collects sign-up fee revenue from new members at the time of enrollment and considers it to be an offset to a portion of Trupanion’s sales and marketing expenses. Trupanion believes this allows it to calculate and present financial measures in a consistent manner across periods. Trupanion’s management believes that the non-GAAP financial measures and the related financial measures derived from them are important tools for financial and operational decision-making and for evaluating operating results over different periods of time.

Changes in Presentation of Key Operating MetricsTrupanion presents various key operating metrics that managements uses to assess the company’s performance. Starting with the year ended December 31, 2019, Trupanion has updated its calculation of lifetime value of a pet (LVP) to include general and administrative and technology expenses, now referred to as lifetime value of a pet, including fixed expenses. This change was made in order to provide a more fulsome metric when calculating the estimated payback period for pet acquisition spend. For further discussion of the key operating metrics Trupanion uses, including a reconciliation between its historical presentation of LVP and its new presentation of lifetime value of a pet, including fixed expenses, please refer to Trupanion’s Annual Report on Form 10-K for the year ended December 31, 2019.

Trupanion, Inc.Consolidated Statements of Operations(in thousands, except share data)
Three Months Ended December 31, Year Ended December 31,
2019 2018 2019 2018
(unaudited)
Revenue:
Subscription business$86,592 $70,933 $321,163 $263,738
Other business18,891 11,707 62,773 40,218
Total revenue105,483 82,640 383,936 303,956
Cost of revenue:
Subscription business(1)70,718 57,892 262,139 215,992
Other business17,031 10,543 56,873 36,598
Total cost of revenue(2)87,749 68,435 319,012 252,590
Gross profit:
Subscription business15,874 13,041 59,024 47,746
Other business1,860 1,164 5,900 3,620
Total gross profit17,734 14,205 64,924 51,366
Operating expenses:
Technology and development(1)2,556 2,487 10,074 9,248
General and administrative(1)5,312 4,922 20,967 18,164
Sales and marketing(1)9,212 6,994 35,451 24,999
Total operating expenses17,080 14,403 66,492 52,411
Gain (loss) from investment in joint venture(21) (352)
Operating income (loss)633 (198) (1,920) (1,045)
Interest expense375 311 1,349 1,198
Other income, net(535) (238) (1,629) (1,309)
Loss before income taxes793 (271) (1,640) (934)
Income tax expense (benefit)157 4 169 (7)
Net income (loss)$636 $(275) $(1,809) $(927)
Net income (loss) per share:
Basic$0.02 $(0.01) $(0.05) $(0.03)
Diluted0.02 (0.01) (0.05) (0.03)
Weighted average common shares outstanding:
Basic34,876,438 33,716,975 34,645,345 31,961,192
Diluted36,354,620 33,716,975 34,645,345 31,961,192
(1)Includes stock-based compensation expense as follows:Three Months Ended December 31, Year Ended December 31,
2019 2018 2019 2018
Cost of revenue$267 $230 $1,050 $927
Technology and development97 42 364 209
General and administrative860 595 3,312 2,304
Sales and marketing547 355 2,120 1,335
Total stock-based compensation expense$1,771 $1,222 $6,846 $4,775
(2)The breakout of cost of revenue between veterinary invoice expense and other cost of revenue is as follows:
Three Months Ended December 31, Year Ended December 31,
2019 2018 2019 2018
Veterinary invoice expense$74,646 $58,343 $270,947 $214,539
Other cost of revenue13,103 10,092 48,065 38,051
Total cost of revenue$87,749 $68,435 $319,012 $252,590

Trupanion, Inc.Consolidated Balance Sheets(in thousands, except share data)
December 31, 2019 December 31, 2018
Assets
Current assets:
Cash and cash equivalents$29,168 $26,552
Short-term investments69,732 54,559
Accounts and other receivables54,408 31,565
Prepaid expenses and other assets5,513 5,300
Total current assets158,821 117,976
Restricted cash1,400 1,400
Long-term investments, at fair value4,323 3,554
Property and equipment, net70,372 69,803
Intangible assets, net7,731 8,071
Other long-term assets14,553 6,706
Total assets$257,200 $207,510
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$4,087 $2,767
Accrued liabilities and other current liabilities13,798 11,347
Reserve for veterinary invoices21,194 16,062
Deferred revenue52,546 33,027
Total current liabilities91,625 63,203
Long-term debt26,086 12,862
Deferred tax liabilities1,118 1,002
Other liabilities1,611 1,270
Total liabilities120,440 78,337
Stockholders’ equity:
Common stock: $0.00001 par value per share, 100,000,000 shares authorized at December 31, 2019 and December 31, 2018, 35,876,882 and 34,947,017 shares issued and outstanding at December 31, 2019; 34,781,121 and 34,025,136 shares issued and outstanding at December 31, 2018
Preferred stock: $0.00001 par value per share, 10,000,000 shares authorized at December 31, 2019 and December 31, 2018, and 0 shares issued and outstanding at December 31, 2019 and December 31, 2018
Additional paid-in capital232,731 219,838
Accumulated other comprehensive loss250 (753)
Accumulated deficit(85,520) (83,711)
Treasury stock, at cost: 929,865 shares at December 31, 2019 and 755,985 shares at December 31, 2018(10,701) (6,201)
Total stockholders’ equity136,760 129,173
Total liabilities and stockholders’ equity$257,200 $207,510

Trupanion, Inc.Consolidated Statements of Cash Flows(in thousands)
Three Months Ended December 31, Year Ended December 31,
2019 2018 2019 2018
(unaudited)
Operating activities
Net income (loss)$636 $(275) $(1,809) $(927)
Adjustments to reconcile net loss to cash provided by operating activities:
Depreciation and amortization1,274 1,486 5,632 4,512
Stock-based compensation expense1,771 1,222 6,846 4,775
Gain on sale of equity method investment
Other, net(38) (5) 105 (240)
Changes in operating assets and liabilities:
Accounts and other receivables(4,190) 344 (22,772) (11,248)
Prepaid expenses and other assets(707) (2,079) (432) (2,628)
Accounts payable, accrued liabilities, and other liabilities1,304 682 4,110 4,531
Reserve for veterinary invoices1,872 1,956 5,059 3,440
Deferred revenue2,610 332 19,418 10,465
Net cash provided by operating activities4,532 3,663 16,157 12,680
Investing activities
Purchases of investment securities(20,014) (23,295) (65,506) (52,862)
Maturities of investment securities21,538 8,008 49,762 35,413
Purchases of other investments(4,000) (4,000) (3,000)
Acquisition of lease intangibles, related to corporate real estate acquisition (2,959)
Purchases of property and equipment(1,787) (1,080) (5,373) (56,936)
Other(954) (255) (2,891) (1,107)
Net cash used in investing activities(5,217) (16,622) (28,008) (81,451)
Financing activities
Proceeds from public offering of common stock, net of offering costs 65,671
Proceeds from exercise of stock options727 729 2,982 3,601
Shares withheld to satisfy tax withholding(57) (1,667) (1,839)
Proceeds from debt financing, net of financing fees4,000 4,242 13,167 13,431
Repayment of debt financing (10,000)
Other financing 581 (438) 365
Net cash provided by financing activities4,670 5,552 14,044 71,229
Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash, net156 (718) 423 (812)
Net change in cash, cash equivalents, and restricted cash4,141 (8,125) 2,616 1,646
Cash, cash equivalents, and restricted cash at beginning of period26,427 36,077 27,952 26,306
Cash, cash equivalents, and restricted cash at end of period$30,568 $27,952 $30,568 $27,952

The following tables set forth our key operating metrics:
Year Ended December 31,
2019 2018
Total Business:
Total pets enrolled (at period end)646,728 521,326
Subscription Business:
Total subscription pets enrolled (at period end)494,026 430,770
Monthly average revenue per pet$57.52 $54.34
Lifetime value of a pet, including fixed expenses$523 $449
Average pet acquisition cost (PAC)$212 $164
Average monthly retention98.58% 98.60%
Three Months Ended
Dec. 31, 2019 Sept. 30, 2019 Jun. 30, 2019 Mar. 31, 2019 Dec. 31, 2018 Sept. 30, 2018 Jun. 30, 2018 Mar. 31, 2018
Total Business:
Total pets enrolled (at period end)646,728 613,694 577,686 548,002 521,326 497,942 472,480 446,533
Subscription Business:
Total subscription pets enrolled (at period end)494,026 479,427 461,314 445,148 430,770 416,527 401,033 385,640
Monthly average revenue per pet$58.58 $58.12 $57.11 $56.13 $55.15 $54.55 $53.96 $53.62
Lifetime value of a pet, including fixed expenses$523 $511 $482 $471 $449 $435 $431 $419
Average pet acquisition cost (PAC)$222 $208 $213 $205 $186 $155 $150 $165
Average monthly retention98.58% 98.59% 98.57% 98.58% 98.60% 98.61% 98.64% 98.63%

The following table reflects the reconciliation of cash provided by operating activities to free cash flow (in thousands):
Three Months Ended December 31, Year Ended December 31,
2019 2018 2019 2018
Net cash provided by operating activities$4,532 $3,663 $16,157 $12,680
Purchases of property and equipment(1,787) (1,080) (5,373) (56,936)
Free cash flow$2,745 $2,583 $10,784 $(44,256)
Exclude building purchase, net of acquired lease intangibles 52,534
Free cash flow, excluding building purchase, net of acquired lease intangibles$2,745 $2,583 $10,784 $8,278

The following tables reflect the reconciliation of acquisition cost and net acquisition cost to sales and marketing expense (in thousands):
Year Ended December 31,
2019 2018
Sales and marketing expenses$35,451 $24,999
Excluding:
Stock-based compensation expense(2,120) (1,335)
Acquisition cost33,331 23,664
Net of:
Sign-up fee revenue(2,957) (2,587)
Other business segment sales and marketing expense(414) (377)
Net acquisition cost$29,960 $20,700
Three Months Ended
Dec. 31, 2019 Sept. 30, 2019 Jun. 30, 2019 Mar. 31, 2019 Dec. 31, 2018 Sept. 30, 2018 Jun. 30, 2018 Mar. 31, 2018
Sales and marketing expenses$9,212 $9,255 $8,757 $8,227 $6,994 $6,365 $5,702 $5,938
Excluding:
Stock-based compensation expense(547) (577) (567) (429) (355) (358) (349) (273)
Acquisition cost8,665 8,678 8,190 7,798 6,639 6,007 5,353 5,665
Net of:
Sign-up fee revenue(730) (790) (734) (703) (655) (693) (624) (616)
Other business segment sales and marketing expense(152) (94) (38) (130) (102) (99) (88) (87)
Net acquisition cost$7,783 $7,794 $7,418 $6,965 $5,882 $5,215 $4,641 $4,962

The following tables reflect the reconciliation of adjusted EBITDA to net income (loss) (in thousands):
Year Ended December 31,
2019 2018
Net loss$(1,809) $(927)
Excluding:
Stock-based compensation expense6,846 4,775
Depreciation and amortization expense5,632 4,512
Interest income(1,681) (862)
Interest expense1,349 1,198
Other non-operating expenses201
Income tax expense (benefit)169 (7)
Gain from equity method investment(125) (107)
Adjusted EBITDA$10,582 $8,582
Three Months Ended
Dec. 31, 2019 Sept. 30, 2019 Jun. 30, 2019 Mar. 31, 2019 Dec. 31, 2018 Sept. 30, 2018 Jun. 30, 2018 Mar. 31, 2018
Net income (loss)$636 $782 $(1,931) $(1,296) $(275) $1,205 $(377) $(1,480)
Excluding:
Stock-based compensation expense1,771 1,845 1,873 1,357 1,222 1,299 1,286 968
Depreciation and amortization expense1,274 1,181 1,564 1,613 1,485 1,136 964 927
Interest income(516) (411) (412) (342) (234) (317) (179) (132)
Interest expense375 340 317 317 311 336 332 219
Other non-operating expenses(22) 122 101
Income tax expense (benefit)157 18 (46) 40 4 (7) 91 (95)
(Gain) loss from equity method investment (125) (107)
Adjusted EBITDA$3,675 $3,877 $1,341 $1,689 $2,513 $3,652 $2,010 $407

Contacts:

Investors:Laura Bainbridge, Head of Investor Relations206.607.1929[email protected]

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/c3136476-f27a-445c-91bc-fe13352e5600

trupanion_new.jpg

Source: Trupanion, Inc.

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