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Amazon.com Announces Fourth Quarter Sales up 21% to $87.4 Billion

January 30, 2020 4:01 PM

SEATTLE--(BUSINESS WIRE)-- Amazon.com, Inc. (NASDAQ: AMZN) today announced financial results for its fourth quarter ended December 31, 2019.

Operating cash flow increased 25% to $38.5 billion for the trailing twelve months, compared with $30.7 billion for the trailing twelve months ended December 31, 2018. Free cash flow increased to $25.8 billion for the trailing twelve months, compared with $19.4 billion for the trailing twelve months ended December 31, 2018. Free cash flow less principal repayments of finance leases and financing obligations increased to $16.2 billion for the trailing twelve months, compared with $11.6 billion for the trailing twelve months ended December 31, 2018. Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations increased to $12.5 billion for the trailing twelve months, compared with $8.4 billion for the trailing twelve months ended December 31, 2018.

Common shares outstanding plus shares underlying stock-based awards totaled 512 million on December 31, 2019, compared with 507 million one year ago.

Fourth Quarter 2019

Net sales increased 21% to $87.4 billion in the fourth quarter, compared with $72.4 billion in fourth quarter 2018. Excluding the $120 million unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter, net sales increased 21% compared with fourth quarter 2018.

Operating income increased to $3.9 billion in the fourth quarter, compared with operating income of $3.8 billion in fourth quarter 2018.

Net income increased to $3.3 billion in the fourth quarter, or $6.47 per diluted share, compared with net income of $3.0 billion, or $6.04 per diluted share, in fourth quarter 2018.

Full Year 2019

Net sales increased 20% to $280.5 billion, compared with $232.9 billion in 2018. Excluding the $2.6 billion unfavorable impact from year-over-year changes in foreign exchange rates throughout the year, net sales increased 22% compared with 2018.

Operating income increased to $14.5 billion, compared with operating income of $12.4 billion in 2018.

Net income increased to $11.6 billion, or $23.01 per diluted share, compared with net income of $10.1 billion, or $20.14 per diluted share, in 2018.

“Prime membership continues to get better for customers year after year. And customers are responding — more people joined Prime this quarter than ever before, and we now have over 150 million paid Prime members around the world,” said Jeff Bezos, Amazon founder and CEO. “We’ve made Prime delivery faster — the number of items delivered to U.S. customers with Prime’s free one-day and same-day delivery more than quadrupled this quarter compared to last year. Members now have free two-hour grocery delivery from Amazon Fresh and Whole Foods Market in more than 2,000 U.S. cities and towns. Prime members watched double the hours of original movies and TV shows on Prime Video this quarter compared to last year, and Amazon Originals received a record 88 nominations and 26 wins at major awards shows. A huge thank you to teams across Amazon for their dedicated work to build, innovate, and deliver for customers this holiday.”

Highlights

Financial Guidance

The following forward-looking statements reflect Amazon.com’s expectations as of January 30, 2020, and are subject to substantial uncertainty. Our results are inherently unpredictable and may be materially affected by many factors, such as fluctuations in foreign exchange rates, changes in global economic conditions and customer spending, world events, the rate of growth of the Internet, online commerce, and cloud services, and the various factors detailed below.

First Quarter 2020 Guidance

A conference call will be webcast live today at 2:30 p.m. PT/5:30 p.m. ET, and will be available for at least three months at amazon.com/ir. This call will contain forward-looking statements and other material information regarding the Company’s financial and operating results.

These forward-looking statements are inherently difficult to predict. Actual results could differ materially for a variety of reasons, including, in addition to the factors discussed above, the amount that Amazon.com invests in new business opportunities and the timing of those investments, the mix of products and services sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income or other taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of claims, litigation, government investigations, and other proceedings, fulfillment, sortation, delivery, and data center optimization, risks of inventory management, seasonality, the degree to which the Company enters into, maintains, and develops commercial agreements, proposed and completed acquisitions and strategic transactions, payments risks, and risks of fulfillment throughput and productivity. Other risks and uncertainties include, among others, risks related to new products, services, and technologies, system interruptions, government regulation and taxation, and fraud. In addition, the global economic climate amplifies many of these risks. More information about factors that potentially could affect Amazon.com’s financial results is included in Amazon.com’s filings with the Securities and Exchange Commission (“SEC”), including its most recent Annual Report on Form 10-K and subsequent filings.

Our investor relations website is amazon.com/ir and we encourage investors to use it as a way of easily finding information about us. We promptly make available on this website, free of charge, the reports that we file or furnish with the SEC, corporate governance information (including our Code of Business Conduct and Ethics), and select press releases, which may contain material information about us, and you may subscribe to be notified of new information posted to this site.

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews.

AMAZON.COM, INC.

Consolidated Statements of Cash Flows

(in millions)

(unaudited)

Three Months Ended
December 31,

Twelve Months Ended
December 31,

2018

2019

2018

2019

CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, BEGINNING OF PERIOD

$

21,032

$

23,554

$

21,856

$

32,173

OPERATING ACTIVITIES:

Net income

3,027

3,268

10,073

11,588

Adjustments to reconcile net income to net cash from operating activities:

Depreciation and amortization of property and equipment and capitalized content costs, operating lease assets, and other

4,262

6,170

15,341

21,789

Stock-based compensation

1,417

1,840

5,418

6,864

Other operating expense (income), net

72

50

274

164

Other expense (income), net

197

(494

)

219

(249

)

Deferred income taxes

173

185

441

796

Changes in operating assets and liabilities:

Inventories

(1,350

)

(1,516

)

(1,314

)

(3,278

)

Accounts receivable, net and other

(1,395

)

(3,906

)

(4,615

)

(7,681

)

Accounts payable

6,882

10,683

3,263

8,193

Accrued expenses and other

2,665

2,894

472

(1,383

)

Unearned revenue

528

485

1,151

1,711

Net cash provided by (used in) operating activities

16,478

19,659

30,723

38,514

INVESTING ACTIVITIES:

Purchases of property and equipment

(3,733

)

(5,312

)

(13,427

)

(16,861

)

Proceeds from property and equipment sales and incentives

614

1,371

2,104

4,172

Acquisitions, net of cash acquired, and other

(331

)

(777

)

(2,186

)

(2,461

)

Sales and maturities of marketable securities

1,938

7,626

8,240

22,681

Purchases of marketable securities

(2,060

)

(6,444

)

(7,100

)

(31,812

)

Net cash provided by (used in) investing activities

(3,572

)

(3,536

)

(12,369

)

(24,281

)

FINANCING ACTIVITIES:

Proceeds from long-term debt and other

406

1,098

768

2,273

Repayments of long-term debt and other

(134

)

(1,865

)

(668

)

(2,684

)

Principal repayments of finance leases

(1,906

)

(2,780

)

(7,449

)

(9,628

)

Principal repayments of financing obligations

(126

)

(24

)

(337

)

(27

)

Net cash provided by (used in) financing activities

(1,760

)

(3,571

)

(7,686

)

(10,066

)

Foreign currency effect on cash, cash equivalents, and restricted cash

(5

)

304

(351

)

70

Net increase (decrease) in cash, cash equivalents, and restricted cash

11,141

12,856

10,317

4,237

CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, END OF PERIOD

$

32,173

$

36,410

$

32,173

$

36,410

SUPPLEMENTAL CASH FLOW INFORMATION:

Cash paid for interest on long-term debt

$

121

$

155

$

854

$

875

Cash paid for operating leases

941

3,361

Cash paid for interest on finance leases

103

166

381

647

Cash paid for interest on financing obligations

53

19

194

39

Cash paid for income taxes, net of refunds

171

188

1,184

881

Assets acquired under operating leases

2,476

7,870

Property and equipment acquired under finance leases

3,680

4,182

10,615

13,723

Property and equipment acquired under build-to-suit arrangements

1,143

252

3,641

1,362

______________________________

On January 1, 2019, we adopted accounting guidance amending the accounting for leases, which did not have a material impact on our 2019 operating results. Prior period amounts were not retrospectively adjusted. Under this new guidance, leases we previously referred to as “capital leases” are now referred to as “finance leases.” Leases we previously referred to as “finance leases” are now referred to as “financing obligations.”

AMAZON.COM, INC.

Consolidated Statements of Operations

(in millions, except per share data)

(unaudited)

Three Months Ended
December 31,

Twelve Months Ended
December 31,

2018

2019

2018

2019

Net product sales

$

44,700

$

50,542

$

141,915

$

160,408

Net service sales

27,683

36,895

90,972

120,114

Total net sales

72,383

87,437

232,887

280,522

Operating expenses:

Cost of sales

44,786

53,977

139,156

165,536

Fulfillment

10,028

12,192

34,027

40,232

Technology and content

7,669

9,740

28,837

35,931

Marketing

4,911

6,172

13,814

18,878

General and administrative

1,117

1,412

4,336

5,203

Other operating expense (income), net

86

65

296

201

Total operating expenses

68,597

83,558

220,466

265,981

Operating income

3,786

3,879

12,421

14,541

Interest income

150

211

440

832

Interest expense

(387

)

(455

)

(1,417

)

(1,600

)

Other income (expense), net

(199

)

418

(183

)

203

Total non-operating income (expense)

(436

)

174

(1,160

)

(565

)

Income before income taxes

3,350

4,053

11,261

13,976

Provision for income taxes

(327

)

(786

)

(1,197

)

(2,374

)

Equity-method investment activity, net of tax

4

1

9

(14

)

Net income

$

3,027

$

3,268

$

10,073

$

11,588

Basic earnings per share

$

6.18

$

6.58

$

20.68

$

23.46

Diluted earnings per share

$

6.04

$

6.47

$

20.14

$

23.01

Weighted-average shares used in computation of earnings per share:

Basic

490

496

487

494

Diluted

501

505

500

504

AMAZON.COM, INC.

Consolidated Statements of Comprehensive Income

(in millions)

(unaudited)

Three Months Ended
December 31,

Twelve Months Ended
December 31,

2018

2019

2018

2019

Net income

$

3,027

$

3,268

$

10,073

$

11,588

Other comprehensive income (loss):

Net change in foreign currency translation adjustments:

Foreign currency translation adjustments, net of tax of $(13), $1, $6, and $(5)

(25

)

447

(538

)

78

Reclassification adjustment for foreign currency translation included in “Other operating expense (income), net,” net of tax of $0, $0, $0, and $29

(108

)

Net foreign currency translation adjustments

(25

)

447

(538

)

(30

)

Net change in unrealized gains (losses) on available-for-sale debt securities:

Unrealized gains (losses), net of tax of $0, $1, $0, and $(12)

5

(2

)

(17

)

83

Reclassification adjustment for losses (gains) included in “Other income (expense), net,” net of tax of $0, $0, $0, and $0

2

(2

)

8

(4

)

Net unrealized gains (losses) on available-for-sale debt securities

7

(4

)

(9

)

79

Total other comprehensive income (loss)

(18

)

443

(547

)

49

Comprehensive income

$

3,009

$

3,711

$

9,526

$

11,637

AMAZON.COM, INC.

Segment Information

(in millions)

(unaudited)

Three Months Ended
December 31,

Twelve Months Ended
December 31,

2018

2019

2018

2019

North America

Net sales

$

44,124

$

53,670

$

141,366

$

170,773

Operating expenses

41,873

51,770

134,099

163,740

Operating income

$

2,251

$

1,900

$

7,267

$

7,033

International

Net sales

$

20,829

$

23,813

$

65,866

$

74,723

Operating expenses

21,471

24,430

68,008

76,416

Operating income (loss)

$

(642

)

$

(617

)

$

(2,142

)

$

(1,693

)

AWS

Net sales

$

7,430

$

9,954

$

25,655

$

35,026

Operating expenses

5,253

7,358

18,359

25,825

Operating income

$

2,177

$

2,596

$

7,296

$

9,201

Consolidated

Net sales

$

72,383

$

87,437

$

232,887

$

280,522

Operating expenses

68,597

83,558

220,466

265,981

Operating income

3,786

3,879

12,421

14,541

Total non-operating income (expense)

(436

)

174

(1,160

)

(565

)

Provision for income taxes

(327

)

(786

)

(1,197

)

(2,374

)

Equity-method investment activity, net of tax

4

1

9

(14

)

Net income

$

3,027

$

3,268

$

10,073

$

11,588

Segment Highlights:

Y/Y net sales growth:

North America

18

%

22

%

33

%

21

%

International

15

14

21

13

AWS

45

34

47

37

Consolidated

20

21

31

20

Net sales mix:

North America

61

%

61

%

61

%

61

%

International

29

27

28

27

AWS

10

12

11

12

Consolidated

100

%

100

%

100

%

100

%

AMAZON.COM, INC.

Consolidated Balance Sheets

(in millions, except per share data)

December 31, 2018

December 31, 2019

(unaudited)

ASSETS

Current assets:

Cash and cash equivalents

$

31,750

$

36,092

Marketable securities

9,500

18,929

Inventories

17,174

20,497

Accounts receivable, net and other

16,677

20,816

Total current assets

75,101

96,334

Property and equipment, net

61,797

72,705

Operating leases

25,141

Goodwill

14,548

14,754

Other assets

11,202

16,314

Total assets

$

162,648

$

225,248

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:

Accounts payable

$

38,192

$

47,183

Accrued expenses and other

23,663

32,439

Unearned revenue

6,536

8,190

Total current liabilities

68,391

87,812

Long-term lease liabilities

9,650

39,791

Long-term debt

23,495

23,414

Other long-term liabilities

17,563

12,171

Commitments and contingencies

Stockholders’ equity:

Preferred stock, $0.01 par value:

Authorized shares — 500

Issued and outstanding shares — none

Common stock, $0.01 par value:

Authorized shares — 5,000

Issued shares — 514 and 521

Outstanding shares — 491 and 498

5

5

Treasury stock, at cost

(1,837

)

(1,837

)

Additional paid-in capital

26,791

33,658

Accumulated other comprehensive income (loss)

(1,035

)

(986

)

Retained earnings

19,625

31,220

Total stockholders’ equity

43,549

62,060

Total liabilities and stockholders’ equity

$

162,648

$

225,248

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions, except per share data)

(unaudited)

Q3 2018

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Y/Y %

Change

Cash Flows and Shares

Operating cash flow -- trailing twelve months (TTM)

$

26,604

$

30,723

$

34,360

$

36,029

$

35,332

$

38,514

25

%

Operating cash flow -- TTM Y/Y growth

57

%

67

%

89

%

65

%

33

%

25

%

N/A

Purchases of property and equipment, net of proceeds from sales and incentives -- TTM

$

11,239

$

11,323

$

11,316

$

11,011

$

11,868

$

12,689

12

%

Principal repayments of finance leases -- TTM (1)

$

7,016

$

7,449

$

7,649

$

8,693

$

8,754

$

9,628

29

%

Principal repayments of financing obligations -- TTM (1)

$

277

$

337

$

266

$

211

$

129

$

27

(92

)%

Equipment acquired under finance leases -- TTM (1) (2)

$

9,704

$

10,615

$

10,909

$

11,656

$

12,580

$

12,916

22

%

Principal repayments of all other finance leases -- TTM (1) (3)

$

$

$

76

$

176

$

302

$

392

N/A

Free cash flow -- TTM (4)

$

15,365

$

19,400

$

23,044

$

25,018

$

23,464

$

25,825

33

%

Free cash flow less principal repayments of finance leases and financing obligations -- TTM (1) (5)

$

8,072

$

11,614

$

15,129

$

16,114

$

14,581

$

16,170

39

%

Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations -- TTM (1) (6)

$

5,384

$

8,448

$

11,793

$

12,975

$

10,453

$

12,490

48

%

Common shares and stock-based awards outstanding

507

507

507

510

511

512

1

%

Common shares outstanding

489

491

492

494

495

498

1

%

Stock-based awards outstanding

18

16

15

16

16

14

(10

)%

Stock-based awards outstanding -- % of common shares outstanding

3.7

%

3.2

%

3.0

%

3.3

%

3.2

%

2.9

%

N/A

Results of Operations

Worldwide (WW) net sales

$

56,576

$

72,383

$

59,700

$

63,404

$

69,981

$

87,437

21

%

WW net sales -- Y/Y growth, excluding F/X

30

%

21

%

19

%

21

%

25

%

21

%

N/A

WW net sales -- TTM

$

220,958

$

232,887

$

241,546

$

252,064

$

265,469

$

280,522

20

%

WW net sales -- TTM Y/Y growth, excluding F/X

35

%

30

%

26

%

23

%

22

%

22

%

N/A

Operating income

$

3,724

$

3,786

$

4,420

$

3,084

$

3,157

$

3,879

2

%

F/X impact -- favorable (unfavorable)

$

90

$

123

$

84

$

58

$

22

$

16

N/A

Operating income -- Y/Y growth (decline), excluding F/X

948

%

72

%

125

%

1

%

(16

)%

2

%

N/A

Operating margin -- % of WW net sales

6.6

%

5.2

%

7.4

%

4.9

%

4.5

%

4.4

%

N/A

Operating income -- TTM

$

10,762

$

12,421

$

14,914

$

15,014

$

14,448

$

14,541

17

%

Operating income -- TTM Y/Y growth (decline), excluding F/X

231

%

197

%

190

%

99

%

32

%

16

%

N/A

Operating margin -- TTM % of WW net sales

4.9

%

5.3

%

6.2

%

6.0

%

5.4

%

5.2

%

N/A

Net income

$

2,883

$

3,027

$

3,561

$

2,625

$

2,134

$

3,268

8

%

Net income per diluted share

$

5.75

$

6.04

$

7.09

$

5.22

$

4.23

$

6.47

7

%

Net income -- TTM

$

8,902

$

10,073

$

12,005

$

12,096

$

11,347

$

11,588

15

%

Net income per diluted share -- TTM

$

17.85

$

20.14

$

23.96

$

24.08

$

22.57

$

23.01

14

%

______________________________

(1)

On January 1, 2019, we adopted accounting guidance amending the accounting for leases, which did not have a material impact on our 2019 operating results. Prior period amounts were not retrospectively adjusted. Under this new guidance, leases we previously referred to as “capital leases” are now referred to as “finance leases.” Leases we previously referred to as “finance leases” are now referred to as “financing obligations.”

(2)

For the twelve months ended December 31, 2019, this amount relates to equipment included in “Property and equipment acquired under finance leases” of $13,723 million. Amounts for periods prior to 2019 have not been retrospectively adjusted.

(3)

For the twelve months ended December 31, 2019, this amount relates to property included in “Principal repayments of finance leases” of $9,628 million. Amounts for periods prior to 2019 have not been retrospectively adjusted.

(4)

Free cash flow is cash flow from operations reduced by “Purchases of property and equipment, net of proceeds from sales and incentives.”

(5)

Free cash flow less principal repayments of finance leases and financing obligations is free cash flow reduced by “Principal repayments of finance leases” and “Principal repayments of financing obligations.”

(6)

Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations is free cash flow reduced by equipment acquired under finance leases, which is included in “Property and equipment acquired under finance leases,” principal repayments of all other finance lease liabilities, which is included in “Principal repayments of finance leases,” and “Principal repayments of financing obligations.”

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions)

(unaudited)

Q3 2018

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Y/Y %

Change

Segments

North America Segment:

Net sales

$

34,348

$

44,124

$

35,812

$

38,653

$

42,638

$

53,670

22

%

Net sales -- Y/Y growth, excluding F/X

35

%

18

%

17

%

20

%

24

%

22

%

N/A

Net sales -- TTM

$

134,545

$

141,366

$

146,453

$

152,938

$

161,228

$

170,773

21

%

Operating income

$

2,032

$

2,251

$

2,287

$

1,564

$

1,282

$

1,900

(16

)%

F/X impact -- favorable (unfavorable)

$

9

$

17

$

13

$

7

$

6

$

(3

)

N/A

Operating income -- Y/Y growth (decline), excluding F/X

N/A

32

%

98

%

(15

)%

(37

)%

(16

)%

N/A

Operating margin -- % of North America net sales

5.9

%

5.1

%

6.4

%

4.0

%

3.0

%

3.5

%

N/A

Operating income -- TTM

$

6,708

$

7,267

$

8,405

$

8,134

$

7,384

$

7,033

(3

)%

Operating margin -- TTM % of North America net sales

5.0

%

5.1

%

5.7

%

5.3

%

4.6

%

4.1

%

N/A

International Segment:

Net sales

$

15,549

$

20,829

$

16,192

$

16,370

$

18,348

$

23,813

14

%

Net sales -- Y/Y growth, excluding F/X

15

%

19

%

16

%

17

%

21

%

15

%

N/A

Net sales -- TTM

$

63,074

$

65,866

$

67,184

$

68,941

$

71,740

$

74,723

13

%

Operating income (loss)

$

(385

)

$

(642

)

$

(90

)

$

(601

)

$

(386

)

$

(617

)

(4

)%

F/X impact -- favorable (unfavorable)

$

47

$

55

$

(39

)

$

(36

)

$

(34

)

$

(7

)

N/A

Operating income/loss -- Y/Y growth (decline), excluding F/X

(54

)%

(24

)%

(92

)%

15

%

(8

)%

(5

)%

N/A

Operating margin -- % of International net sales

(2.5

)%

(3.1

)%

(1.0

)%

(3.7

)%

(2.1

)%

(2.6

)%

N/A

Operating income (loss) -- TTM

$

(2,420

)

$

(2,142

)

$

(1,610

)

$

(1,718

)

$

(1,718

)

$

(1,693

)

(21

)%

Operating margin -- TTM % of International net sales

(3.8

)%

(3.3

)%

(2.4

)%

(2.5

)%

(2.4

)%

(2.3

)%

N/A

AWS Segment:

Net sales

$

6,679

$

7,430

$

7,696

$

8,381

$

8,995

$

9,954

34

%

Net sales -- Y/Y growth, excluding F/X

46

%

46

%

42

%

37

%

35

%

34

%

N/A

Net sales -- TTM

$

23,339

$

25,655

$

27,909

$

30,185

$

32,501

$

35,026

37

%

Operating income

$

2,077

$

2,177

$

2,223

$

2,121

$

2,261

$

2,596

19

%

F/X impact -- favorable (unfavorable)

$

34

$

51

$

110

$

87

$

50

$

26

N/A

Operating income -- Y/Y growth, excluding F/X

75

%

57

%

51

%

24

%

6

%

18

%

N/A

Operating margin -- % of AWS net sales

31.1

%

29.3

%

28.9

%

25.3

%

25.1

%

26.1

%

N/A

Operating income -- TTM

$

6,473

$

7,296

$

8,119

$

8,598

$

8,782

$

9,201

26

%

Operating margin -- TTM % of AWS net sales

27.7

%

28.4

%

29.1

%

28.5

%

27.0

%

26.3

%

N/A

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions, except employee data)

(unaudited)

Q3 2018

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Y/Y %

Change

Net Sales

Online stores (1)

$

29,061

$

39,822

$

29,498

$

31,053

$

35,039

$

45,657

15

%

Online stores -- Y/Y growth, excluding F/X

11

%

14

%

12

%

16

%

22

%

15

%

N/A

Physical stores (2)

$

4,248

$

4,401

$

4,307

$

4,330

$

4,192

$

4,363

(1

)%

Physical stores -- Y/Y growth, excluding F/X

N/A

(3

)%

1

%

1

%

(1

)%

(1

)%

N/A

Third-party seller services (3)

$

10,395

$

13,383

$

11,141

$

11,962

$

13,212

$

17,446

30

%

Third-party seller services -- Y/Y growth, excluding F/X

32

%

28

%

23

%

25

%

28

%

31

%

N/A

Subscription services (4)

$

3,698

$

3,959

$

4,342

$

4,676

$

4,957

$

5,235

32

%

Subscription services -- Y/Y growth, excluding F/X

52

%

26

%

42

%

39

%

35

%

32

%

N/A

AWS

$

6,679

$

7,430

$

7,696

$

8,381

$

8,995

$

9,954

34

%

AWS -- Y/Y growth, excluding F/X

46

%

46

%

42

%

37

%

35

%

34

%

N/A

Other (5)

$

2,495

$

3,388

$

2,716

$

3,002

$

3,586

$

4,782

41

%

Other -- Y/Y growth, excluding F/X (6)

123

%

97

%

36

%

37

%

45

%

41

%

N/A

Stock-based Compensation Expense

Cost of sales

$

19

$

21

$

24

$

43

$

39

$

43

103

%

Fulfillment

$

269

$

287

$

234

$

360

$

301

$

286

%

Technology and content

$

719

$

750

$

675

$

1,077

$

966

$

1,007

34

%

Marketing

$

201

$

217

$

209

$

307

$

298

$

322

48

%

General and administrative

$

142

$

142

$

132

$

184

$

175

$

182

29

%

Total stock-based compensation expense

$

1,350

$

1,417

$

1,274

$

1,971

$

1,779

$

1,840

30

%

Other

WW shipping costs

$

6,568

$

9,041

$

7,320

$

8,134

$

9,608

$

12,884

43

%

WW shipping costs -- Y/Y growth

22

%

23

%

21

%

36

%

46

%

43

%

N/A

WW paid units -- Y/Y growth (7)

15

%

14

%

10

%

18

%

22

%

22

%

N/A

WW seller unit mix -- % of WW paid units (7)

53

%

52

%

53

%

54

%

53

%

53

%

N/A

Employees (full-time and part-time; excludes contractors & temporary personnel)

613,300

647,500

630,600

653,300

750,000

798,000

23

%

Employees (full-time and part-time; excludes contractors & temporary personnel) -- Y/Y growth

13

%

14

%

12

%

13

%

22

%

23

%

N/A

________________________

(1)

Includes product sales and digital media content where we record revenue gross. We leverage our retail infrastructure to offer a wide selection of consumable and durable goods that includes media products available in both a physical and digital format, such as books, music, videos, games, and software. These product sales include digital products sold on a transactional basis. Digital product subscriptions that provide unlimited viewing or usage rights are included in “Subscription services.”

(2)

Includes product sales where our customers physically select items in a store. Sales from customers who order goods online for delivery or pickup at our physical stores are included in “Online stores.”

(3)

Includes commissions and any related fulfillment and shipping fees, and other third-party seller services.

(4)

Includes annual and monthly fees associated with Amazon Prime memberships, as well as audiobook, digital video, digital music, e-book, and other non-AWS subscription services.

(5)

Primarily includes sales of advertising services, as well as sales related to our other service offerings.

(6)

As a result of revenue recognition accounting guidance adopted on January 1, 2018, certain advertising services are classified as revenue rather than a reduction in cost of sales.

(7)

Excludes the impact of Whole Foods Market.

Amazon.com, Inc.

Certain Definitions

Customer Accounts

Seller Accounts

AWS Customers

Units

Amazon.com Investor Relations

Dave Fildes, [email protected]

amazon.com/ir

Amazon.com Public Relations

Dan Perlet, [email protected]

amazon.com/pr

Source: Amazon.com, Inc.

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