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Form 8-K Elevate Credit, Inc. For: Nov 04

November 4, 2019 4:20 PM


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
____________________________________________________________________
FORM 8-K
____________________________________________________________________
CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported)
November 4, 2019
____________________________________________________________________
 ELEVATE CREDIT, INC.
(Exact name of registrant as specified in its charter)
____________________________________________________________________

 
Delaware
 
001-37680
 
46-4714474
(State or other jurisdiction of incorporation)
 
(Commission File Number)
 
(I.R.S. Employer Identification No.)
4150 International Plaza, Suite 300
Fort Worth, Texas 76109
(Address of principal executive offices, including zip code)
Registrant’s telephone number, including area code (817) 928-1500
Not Applicable
(Former name or former address, if changed since last report.)
____________________________________________________________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
o
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
o
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
o
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
o
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Indicate by check mark whether the registrant is an emerging growth company as defined in as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company x
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. x





Item 2.02
Results of Operations and Financial Condition.
On November 4, 2019, Elevate Credit, Inc. (the "Company") issued a press release announcing its financial results for the quarter ended September 30, 2019. The full text of the press release, along with the slide presentation to be used during the earnings call on November 4, 2019, are furnished herewith as Exhibits 99.1 and 99.2, respectively.
Item 9.01
Financial Statements and Exhibits.
(d) Exhibits.
Exhibit No.
Description
99.1
99.2





SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
 
 
Elevate Credit, Inc.
Date:
November 4, 2019
By:
/s/ Christopher Lutes
 
 
 
Christopher Lutes
 
 
 
Chief Financial Officer







elevatelogoa41.jpg
ELEVATE CREDIT ANNOUNCES THIRD QUARTER 2019 RESULTS

Elevate Credit announces strong third quarter earnings growth;
Raises 2019 net income guidance

FORT WORTH, TX - November 4, 2019 - Elevate Credit, Inc. (NYSE: ELVT) (“Elevate” or the “Company”), a leading tech-enabled provider of innovative and responsible online credit solutions for non-prime consumers, today announced results for the third quarter ended September 30, 2019. The financial performance for the quarter is a strong turnaround from the net loss incurred in the third quarter of 2018.

“The third quarter of 2019 was another successful result for Elevate and we are very pleased with the operating leverage we continue to generate through improved credit quality and lower customer acquisition costs. As a result, we are also pleased to raise our full year 2019 net income outlook from $25 million to $30 million, to $28 million to $32 million; 9% higher than our previous range at the midpoint. Our measured approach to originations continued in the quarter and we remain encouraged by the early feedback from our recently deployed credit models as we look toward 2020.”
Third Quarter 2019 Financial Highlights1 

Net income: Net income for the three months ended September 30, 2019 totaled $4.8 million, up $9.0 million, compared to a net loss of $(4.2) million in the third quarter of 2018. Fully diluted earnings per share for the third quarter of 2019 was $0.11, an increase from a loss of $(0.10) per fully diluted share a year ago.
Revenue: Revenues decreased 4.3% for the third quarter of 2019 totaling $192.8 million compared to $201.5 million for the third quarter of 2018. Revenues increased $15.0 million, or 8.4%, from the second quarter of 2019. Revenues less net charge-offs totaled $105.8 million for the third quarter of 2019, an increase of 4.6% from $101.1 million in the third quarter of 2018.
Combined loans receivable - principal: Combined loans receivable - principal totaled $628.7 million at September 30, 2019, a decrease of $5.2 million, or 1.0%, from $634.0 million for the prior-year quarter end. Combined loans receivable - principal increased $27.5 million, or 4.6%, compared to the prior quarter-end balance of $601.2 million.
Improving credit quality: The ending combined loan loss reserve, as a percentage of combined loans receivable, was 13.8% as of September 30, 2019, lower than 13.9% reported for the prior-year period. Net charge-offs as a percentage of revenues for the third quarter of 2019 totaled 45%, down from 50% in the third quarter of 2018.
Customer acquisition cost: The average customer acquisition cost was $184 in the third quarter of 2019, lower than $225 for the prior-year quarter. The total number of new customer loans decreased from approximately 95,000 in the third quarter of 2018 to 75,000 in the third quarter of 2019.
Adjusted EBITDA margin: Adjusted EBITDA increased to $29.0 million in the third quarter of 2019, up 56.7% from $18.5 million in the third quarter of 2018. The Adjusted EBITDA margin for the third quarter of 2019 was 15.1%, up from 9.2% in the prior-year quarter.
__________________________
1 Adjusted EBITDA, Adjusted EBITDA margin, combined loans receivable - principal, combined loans receivable, and combined loan loss reserve are non-GAAP financial measures. These terms are defined elsewhere in this release. Please see the schedules appearing later in this release for reconciliations of these non-GAAP measures to the most directly comparable GAAP measures.

1




Year-to-date 2019 Financial Highlights1 

Net income: Net income for the nine months ended September 30, 2019 totaled $23.9 million, up $15.5 million, or 185.2%, compared to $8.4 million in the first nine months of 2018. Fully diluted earnings per share was $0.54, an increase from $0.19 fully diluted per share a year ago.
Revenue: Revenues decreased 3.3% for the nine months ended September 30, 2019, totaling $560.0 million compared to $579.4 million for the first nine months of 2018. Revenues less net charge-offs totaled $289.5 million for the first nine months of 2019, up slightly from $285.3 million for the first nine months of 2018.
Customer acquisition cost: The average customer acquisition cost was $210 for the nine months ended September 30, 2019, lower than $257 for the first nine months of 2018. The total number of new customer loans decreased from approximately 250,000 for the nine months ended September 30, 2018 to 196,000 in the first nine months of 2019.
Adjusted EBITDA margin: Adjusted EBITDA increased to $107.6 million for the first nine months of 2019, up 27.8% from $84.2 million in the first nine months of 2018. The Adjusted EBITDA margin for the first nine months of 2019 was 19.2%, up from 14.5% in the prior-year.

Liquidity and Capital Resources
Interest expense in the third quarter of 2019 declined to $14.7 million as compared to $17.9 million in the second quarter of 2019 and $19.8 million in the third quarter of 2018. This decrease resulted from a lower cost of funds, which decreased to approximately 10.7%, versus 13.6% and 14.6% in the second quarter of 2019 and the third quarter of 2018, respectively.

The Company's Board of Directors authorized a share repurchase program beginning in July 2019 providing for the repurchase of up to $10 million of the Company's common stock through July 31, 2024. The Company purchased $434 thousand of common shares under this program during the third quarter of 2019.

Financial Outlook

The Company is revising the full year 2019 revenue guidance down to $740 million to $750 million, but increasing full year 2019 net income guidance to $28 million to $32 million, and diluted earnings per share to $0.63 to $0.72. Fiscal year 2019 Adjusted EBITDA guidance is revised to $135 million to $140 million, the upper half of our prior guidance. Prior guidance for full year 2019 was $750 million to $770 million in revenue, $25 million to $30 million in net income, $0.55 to $0.65 in diluted earnings per share, and $130 million to $140 million in Adjusted EBITDA.












__________________________
1 Adjusted EBITDA, Adjusted EBITDA margin, combined loans receivable - principal, combined loans receivable, and combined loan loss reserve are non-GAAP financial measures. These terms are defined elsewhere in this release. Please see the schedules appearing later in this release for reconciliations of these non-GAAP measures to the most directly comparable GAAP measures.

2



Conference Call

The Company will host a conference call to discuss its third quarter 2019 financial results on Monday, November 4th at 4:00pm Central Time / 5:00pm Eastern Time. Interested parties may access the conference call live over the phone by dialing 1-877-407-0792 (domestic) or 1-201-689-8263 (international) and requesting the Elevate Credit Third Quarter 2019 Earnings Conference Call. Participants are asked to dial in a few minutes prior to the call to register for the event. The conference call will also be webcast live through Elevate’s website at http://www.elevate.com/investors.
An audio replay of the conference call will be available approximately three hours after the conference call until 11:59 pm ET on November 18, 2019, and can be accessed by dialing 1-844-512-2921 (domestic) or 1-412-317-6671 (international), and providing the passcode 13695563, or by accessing Elevate’s website.

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Such statements contain words such as "may," "will," "might," "expect," "believe," "anticipate," "could," "would," "estimate," "continue," "pursue," or the negative thereof or comparable terminology, and may include (without limitation) information regarding the Company's expectations, goals or intentions regarding future performance. These statements may include words such as “anticipate,” “estimate,” “expect,” “project,” “plan,” “intend,” “believe,” “may,” “will,” “should,” “likely” and other words and terms of similar meaning. The forward-looking statements include statements regarding: our expectations of future financial performance including our outlook for full fiscal year 2019 (including all statements under the heading "Financial Outlook"); our potential to drive long-term earnings growth; our expectation of continued strong earnings through 2019 and that we will see the added benefit from new credit models; and the Company’s targeted customer acquisition cost range of $250-$300. Forward-looking statements involve certain risks and uncertainties, and actual results may differ materially from those discussed in any such statement. These risks and uncertainties include, but are not limited to: the Company’s limited operating history in an evolving industry; new laws and regulations in the consumer lending industry in many jurisdictions that could restrict the consumer lending products and services the Company offers, impose additional compliance costs on the Company, render the Company’s current operations unprofitable or even prohibit the Company’s current operations; scrutiny by regulators and payment processors of certain online lenders’ access to the Automated Clearing House system to disburse and collect loan proceeds and repayments; a lack of sufficient debt financing at acceptable prices or disruptions in the credit markets; the impact of competition in our industry and innovation by our competitors; our ability to prevent security breaches, disruption in service and comparable events that could compromise the personal and confidential information held in our data systems, reduce the attractiveness of our platform or adversely impact our ability to service loans; and other risks related to litigation, compliance and regulation. Additional factors that could cause actual results to differ are discussed under the heading "Risk Factors" and in other sections of the Company's most recent Annual Report on Form 10-K, and in the Company's other current and periodic reports filed from time to time with the SEC. All forward-looking statements in this press release are made as of the date hereof, based on information available to the Company as of the date hereof, and the Company assumes no obligation to update any forward-looking statement.










3



About Elevate
Elevate (NYSE: ELVT), together with its bank partners, has originated $7.8 billion in non-prime credit to more than 2.4 million non-prime consumers to date and has saved its customers more than $6.1 billion versus the cost of payday loans. Its responsible, tech-enabled online credit solutions provide immediate relief to customers today and help them build a brighter financial future. The company is committed to rewarding borrowers’ good financial behavior with features like interest rates that can go down over time, free financial training and free credit monitoring. Elevate’s suite of groundbreaking credit products includes RISE, Elastic, Sunny and Today Card. For more information, please visit http://www.elevate.com.

Investor Relations:

Solebury Trout
Sloan Bohlen, (817) 928-1646
[email protected]

or

Media Inquiries:

Solebury Trout
Lisa Wolford, (917) 846-0881
[email protected]








4



Elevate Credit, Inc. and Subsidiaries
Condensed Consolidated Income Statements
(Unaudited)
 
 
Three Months Ended 
 September 30,
 
Nine Months Ended 
 September 30,
(Dollars in thousands, except share and per share amounts)
2019
 
2018
 
2019
 
2018
Revenues
 
$
192,778

 
$
201,480

 
$
560,042

 
$
579,394

Cost of sales:
 
 
 
 
 
 
 
 
      Provision for loan losses
 
101,047

 
113,896

 
266,503

 
294,636

      Direct marketing costs
 
13,821

 
21,280

 
41,169

 
64,155

      Other cost of sales
 
7,459

 
7,997

 
21,081

 
20,892

Total cost of sales
 
122,327

 
143,173

 
328,753

 
379,683

Gross profit
 
70,451

 
58,307

 
231,289

 
199,711

Operating expenses:
 
 
 
 
 
 
 
 
Compensation and benefits
 
26,953

 
24,380

 
78,301

 
70,187

Professional services
 
8,715

 
9,789

 
27,274

 
26,475

Selling and marketing
 
1,794

 
2,170

 
5,845

 
7,525

Occupancy and equipment
 
5,054

 
4,553

 
15,285

 
13,302

Depreciation and amortization
 
4,350

 
3,490

 
12,940

 
9,167

Other
 
1,252

 
1,233

 
4,269

 
4,018

Total operating expenses
 
48,118

 
45,615

 
143,914

 
130,674

Operating income
 
22,333

 
12,692

 
87,375

 
69,037

Other expense:
 
 
 
 
 
 
 
 
      Net interest expense
 
(14,660
)
 
(19,810
)
 
(51,826
)
 
(58,286
)
      Foreign currency transaction loss
 
(870
)
 
(325
)
 
(967
)
 
(800
)
      Non-operating loss
 
(695
)
 

 
(695
)
 
(38
)
Total other expense
 
(16,225
)
 
(20,135
)
 
(53,488
)
 
(59,124
)
Income (loss) before taxes
 
6,108

 
(7,443
)
 
33,887

 
9,913

Income tax expense (benefit)
 
1,344

 
(3,209
)
 
9,993

 
1,536

Net income (loss)
 
$
4,764

 
$
(4,234
)
 
$
23,894

 
$
8,377

 
 
 
 
 
 
 
 
 
Basic earnings (loss) per share
 
$
0.11

 
$
(0.10
)
 
$
0.55

 
$
0.20

Diluted earnings (loss) per share
 
$
0.11

 
$
(0.10
)
 
$
0.54

 
$
0.19

Basic weighted average shares outstanding
 
44,169,964

 
43,182,208

 
43,736,458

 
42,653,947

Diluted weighted average shares outstanding
 
44,743,944

 
43,182,208

 
44,320,427

 
44,354,376





5



Elevate Credit, Inc. and Subsidiaries
Condensed Consolidated Balance Sheets
(Unaudited)
(Dollars in thousands)
 
September 30, 2019
 
December 31, 2018
ASSETS
 
 
 
 
Cash and cash equivalents*
 
$
77,337

 
$
58,313

Restricted cash
 
2,290

 
2,591

Loans receivable, net of allowance for loan losses of $89,667 and $91,608, respectively*
 
555,424

 
561,694

Prepaid expenses and other assets*
 
11,702

 
11,418

Operating lease right of use assets
 
11,036

 

Receivable from CSO lenders
 
9,694

 
16,183

Receivable from payment processors*
 
21,079

 
21,716

Deferred tax assets, net
 
12,304

 
21,628

Property and equipment, net
 
48,937

 
41,579

Goodwill
 
16,027

 
16,027

Intangible assets, net
 
1,432

 
1,712

Derivative assets, net*
 

 
412

Total assets
 
$
767,262

 
$
753,273

 
 
 
 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
 
Accounts payable and accrued liabilities*
 
$
43,177

 
$
44,950

Operating lease liabilities
 
15,306

 

State and other taxes payable
 
719

 
681

Deferred revenue*
 
13,330

 
28,261

Notes payable, net*
 
549,028

 
562,590

Total liabilities
 
621,560

 
636,482

COMMITMENTS, CONTINGENCIES AND GUARANTEES
 
 
 
 
STOCKHOLDERS’ EQUITY
 
 
 
 
Preferred stock
 

 

Common stock
 
18

 
18

Additional paid-in capital
 
189,783

 
183,244

Treasury stock
 
(434
)
 

Accumulated deficit
 
(42,631
)
 
(66,525
)
Accumulated other comprehensive income (loss)
 
(1,034
)
 
54

Total stockholders’ equity
 
145,702

 
116,791

Total liabilities and stockholders’ equity
 
$
767,262

 
$
753,273


* These balances include certain assets and liabilities of variable interest entities (“VIEs”) that can only be used to settle the liabilities of that respective VIE. All assets of the Company are pledged as security for the Company’s outstanding debt, including debt held by the VIEs.

6



Non-GAAP Financial Measures

This press release and the attached financial tables contain certain non-GAAP financial measures, including Adjusted EBITDA, Adjusted EBITDA margin, combined loans receivable - principal, combined loans receivable and combined loan loss reserve.

Adjusted EBITDA and Adjusted EBITDA margin

In addition to net income determined in accordance with GAAP, Elevate uses certain non-GAAP measures such as “Adjusted EBITDA” and "Adjusted EBITDA margin" in assessing its operating performance. Elevate believes these non-GAAP measures are appropriate measures to be used in evaluating the performance of its business.

Elevate defines Adjusted EBITDA as net income (loss) excluding the impact of income tax expense, non-operating loss, foreign currency transaction loss associated with our UK operations, net interest expense, share-based compensation expense and depreciation and amortization expense. Elevate defines Adjusted EBITDA margin as Adjusted EBITDA divided by revenue.

Management believes that Adjusted EBITDA and Adjusted EBITDA margin are useful supplemental measures to assist management and investors in analyzing the operating performance of the business and provide greater transparency into the results of operations of our core business. Management uses this non-GAAP financial measure frequently in its decision-making because it provides supplemental information that facilitates internal comparisons to the historical operating performance of prior periods and gives an additional indication of Elevate’s core operating performance. Elevate includes this non-GAAP financial measure in its earnings announcement in order to provide transparency to its investors and enable investors to better compare its operating performance with the operating performance of its competitors.

Adjusted EBITDA and Adjusted EBITDA margin should not be considered as alternatives to net income (loss) or any other performance measure derived in accordance with GAAP. Management's use of Adjusted EBITDA and Adjusted EBITDA margin has limitations as an analytical tool, and investors should not consider it in isolation or as a substitute for analysis of the Company's results as reported under GAAP. Some of these limitations are:
Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and Adjusted EBITDA does not reflect expected cash capital expenditure requirements for such replacements or for new capital assets;
Adjusted EBITDA does not reflect changes in, or cash requirements for, the Company's working capital needs; and
Adjusted EBITDA does not reflect interest associated with notes payable used for funding customer loans, for other corporate purposes or tax payments that may represent a reduction in cash available to the Company.

Additionally, Elevate’s definition of Adjusted EBITDA may not be comparable to similarly titled measures reported by other companies.

The Company’s Adjusted EBITDA guidance does not include certain charges and costs. The adjustments in future periods are generally expected to be similar to the kinds of charges and costs excluded from Adjusted EBITDA in prior periods.   The Company is not able to provide a reconciliation of the Company’s non-GAAP financial guidance to the corresponding GAAP measure without unreasonable effort because of the uncertainty and variability of the nature and amount of these future charges and costs.



7



The following table presents a reconciliation of Adjusted EBITDA and Adjusted EBITDA margin to Elevate’s net income (loss) for the three and nine months ended September 30, 2019 and 2018:
 
 
Three Months Ended 
 September 30,
 
Nine Months Ended 
 September 30,
(Dollars in thousands)
 
2019
 
2018
 
2019
 
2018
Net income (loss)
 
$
4,764

 
$
(4,234
)
 
$
23,894

 
$
8,377

Adjustments:
 
 
 
 
 
 
 

Net interest expense
 
14,660

 
19,810

 
51,826

 
58,286

Share-based compensation
 
2,361

 
2,358

 
7,272

 
6,005

Foreign currency transaction loss
 
870

 
325

 
967

 
800

Depreciation and amortization
 
4,350

 
3,490

 
12,940

 
9,167

Non-operating loss
 
695

 

 
695

 
38

Income tax expense (benefit)
 
1,344

 
(3,209
)
 
9,993

 
1,536

Adjusted EBITDA
 
$
29,044

 
$
18,540

 
$
107,587

 
$
84,209

 
 
 
 
 
 
 
 
 
Adjusted EBITDA margin
 
15.1
%
 
9.2
%
 
19.2
%
 
14.5
%


8











Supplemental Schedules

9




Revenue by Product
 
 
Three Months Ended September 30, 2019
(Dollars in thousands)
 
Rise (US)(1)
 
Elastic (US)(2)
 
Total Domestic
 
Sunny (UK)
 
Total
 
 
 
Average combined loans receivable – principal(3)
 
$
320,104

 
$
256,470

 
$
576,574

 
$
49,411

 
$
625,985

Effective APR
 
126
%
 
96
%
 
113
%
 
228
%
 
122
%
Finance charges
 
$
101,402

 
$
62,174

 
$
163,576

 
$
28,458

 
$
192,034

Other
 
295

 
424

 
719

 
25

 
744

Total revenue
 
$
101,697

 
$
62,598

 
$
164,295

 
$
28,483

 
$
192,778

 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2018
(Dollars in thousands)
 
Rise (US)(1)
 
Elastic (US)
 
Total Domestic
 
Sunny (UK)
 
Total
 
 
 
Average combined loans receivable – principal(3)
 
$
293,312

 
$
270,701

 
$
564,013

 
$
52,349

 
$
616,362

Effective APR
 
139
%
 
96
%
 
119
%
 
242
%
 
129
%
Finance charges
 
$
102,787

 
$
65,676

 
$
168,463

 
$
31,953

 
$
200,416

Other
 
405

 
600

 
1,005

 
59

 
1,064

Total revenue
 
$
103,192

 
$
66,276

 
$
169,468

 
$
32,012

 
$
201,480


(1)
Includes loans originated by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.
(2)
Includes immaterial balances related to the Today Card, which expanded its test launch in November 2018.
(3)
Average combined loans receivable - principal is calculated using daily principal balances. See the "Combined Loan Information" section for a reconciliation of this non-GAAP measure to the most comparable GAAP measure.


10



Revenue by Product, Continued
 
 
Nine Months Ended September 30, 2019
(Dollars in thousands)
 
Rise (US)(1)
 
Elastic (US)(2)
 
Total Domestic
 
Sunny (UK)
 
Total
 
 
 
Average combined loans receivable – principal(3)
 
$
299,443

 
$
255,482

 
$
554,925

 
$
50,633

 
$
605,558

Effective APR
 
128
%
 
97
%
 
114
%
 
225
%
 
123
%
Finance charges
 
$
286,671

 
$
186,224

 
$
472,895

 
$
85,159

 
$
558,054

Other
 
1,033

 
808

 
1,841

 
147

 
1,988

Total revenue
 
$
287,704

 
$
187,032

 
$
474,736

 
$
85,306

 
$
560,042

 
 
 
 
 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2018
(Dollars in thousands)
 
Rise (US)(1)
 
Elastic (US)
 
Total Domestic
 
Sunny (UK)
 
Total
 
 
 
Average combined loans receivable – principal(3)
 
$
290,828

 
$
253,648

 
$
544,476

 
$
52,098

 
$
596,574

Effective APR
 
138
%
 
97
%
 
119
%
 
235
%
 
129
%
Finance charges
 
$
300,711

 
$
183,877

 
$
484,588

 
$
91,480

 
$
576,068

Other
 
1,670

 
1,425

 
3,095

 
231

 
3,326

Total revenue
 
$
302,381

 
$
185,302

 
$
487,683

 
$
91,711

 
$
579,394


(1)
Includes loans originated by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.
(2)
Includes immaterial balances related to the Today Card, which expanded its test launch in November 2018.
(3)
Average combined loans receivable - principal is calculated using daily principal balances. See the "Combined Loan Information" section for a reconciliation of this non-GAAP measure to the most comparable GAAP measure.



11



Loan Loss Reserve by Product
 
 
Three Months Ended September 30, 2019
(Dollars in thousands)
 
Rise (US)
 
Elastic (US)(1)
 
Total Domestic
 
Sunny (UK)
 
Total
 
 
 
Combined loan loss reserve(2):
 
 
 
 
 
 
 
 
 
 
Beginning balance
 
$
41,393

 
$
26,479

 
$
67,872

 
$
10,007

 
$
77,879

Net charge-offs
 
(49,179
)
 
(27,886
)
 
(77,065
)
 
(9,930
)
 
(86,995
)
Provision for loan losses
 
58,290

 
33,412

 
91,702

 
9,345

 
101,047

Effect of foreign currency
 

 

 

 
(292
)
 
(292
)
Ending balance
 
$
50,504

 
$
32,005

 
$
82,509

 
$
9,130

 
$
91,639

Combined loans receivable(2)(3)
 
$
349,264

 
$
270,108

 
$
619,372

 
$
46,602

 
$
665,974

Combined loan loss reserve as a percentage of ending combined loans receivable
 
14
%
 
12
%
 
13
%
 
20
%
 
14
%
Net charge-offs as a percentage of revenues
 
48
%
 
45
%
 
47
%
 
35
%
 
45
%
Provision for loan losses as a percentage of revenues
 
57
%
 
53
%
 
56
%
 
33
%
 
52
%

 
 
Three Months Ended September 30, 2018
(Dollars in thousands)
 
Rise (US)
 
Elastic (US)
 
Total Domestic
 
Sunny (UK)
 
Total
 
 
 
Combined loan loss reserve(2):
 
 
 
 
 
 
 
 
 
 
Beginning balance
 
$
40,796

 
$
29,394

 
$
70,190

 
$
10,341

 
$
80,531

Net charge-offs
 
(53,990
)
 
(33,103
)
 
(87,093
)
 
(13,252
)
 
(100,345
)
Provision for loan losses
 
61,716

 
38,243

 
99,959

 
13,937

 
113,896

Effect of foreign currency
 

 

 

 
(150
)
 
(150
)
Ending balance
 
$
48,522

 
$
34,534

 
$
83,056

 
$
10,876

 
$
93,932

Combined loans receivable(2)(3)
 
$
322,266

 
$
298,564

 
$
620,830

 
$
52,981

 
$
673,811

Combined loan loss reserve as a percentage of ending combined loans receivable
 
15
%
 
12
%
 
13
%
 
21
%
 
14
%
Net charge-offs as a percentage of revenues
 
52
%
 
50
%
 
51
%
 
41
%
 
50
%
Provision for loan losses as a percentage of revenues
 
60
%
 
58
%
 
59
%
 
44
%
 
57
%

(1)
Includes immaterial balances related to the Today Card, which expanded its test launch in November 2018.
(2
Not a financial measure prepared in accordance with GAAP. See the "Combined Loan Information" section for a reconciliation of this non-GAAP measure to the most comparable GAAP measure.
(3)
Includes loans originated by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.

12



Loan Loss Reserve by Product, Continued

 
 
Nine Months Ended September 30, 2019
(Dollars in thousands)
 
Rise (US)
 
Elastic (US)(1)
 
Total Domestic
 
Sunny (UK)
 
Total
 
 
 
Combined loan loss reserve(2):
 
 
 
 
 
 
 
 
 
 
Beginning balance
 
$
50,597

 
$
36,050

 
$
86,647

 
$
9,405

 
$
96,052

Net charge-offs
 
(147,189
)
 
(92,287
)
 
(239,476
)
 
(31,113
)
 
(270,589
)
Provision for loan losses
 
147,096

 
88,242

 
235,338

 
31,165

 
266,503

Effect of foreign currency
 

 

 

 
(327
)
 
(327
)
Ending balance
 
$
50,504

 
$
32,005

 
$
82,509

 
$
9,130

 
$
91,639

Combined loans receivable(2)(3)
 
$
349,264

 
$
270,108

 
$
619,372

 
$
46,602

 
$
665,974

Combined loan loss reserve as a percentage of ending combined loans receivable
 
14
%
 
12
%
 
13
%
 
20
%
 
14
%
Net charge-offs as a percentage of revenues
 
51
%
 
49
%
 
50
%
 
36
%
 
48
%
Provision for loan losses as a percentage of revenues
 
51
%
 
47
%
 
50
%
 
37
%
 
48
%

 
 
Nine Months Ended September 30, 2018
(Dollars in thousands)
 
Rise (US)
 
Elastic (US)
 
Total Domestic
 
Sunny (UK)
 
Total
 
 
 
Combined loan loss reserve(2):
 
 
 
 
 
 
 
 
 
 
Beginning balance
 
$
55,867

 
$
28,870

 
$
84,737

 
$
9,052

 
$
93,789

Net charge-offs
 
(166,931
)
 
(91,278
)
 
(258,209
)
 
(35,934
)
 
(294,143
)
Provision for loan losses
 
159,586

 
96,942

 
256,528

 
38,108

 
294,636

Effect of foreign currency
 

 

 

 
(350
)
 
(350
)
Ending balance
 
$
48,522

 
$
34,534

 
$
83,056

 
$
10,876

 
$
93,932

Combined loans receivable(2)(3)
 
$
322,266

 
$
298,564

 
$
620,830

 
$
52,981

 
$
673,811

Combined loan loss reserve as a percentage of ending combined loans receivable
 
15
%
 
12
%
 
13
%
 
21
%
 
14
%
Net charge-offs as a percentage of revenues
 
55
%
 
49
%
 
53
%
 
39
%
 
51
%
Provision for loan losses as a percentage of revenues
 
53
%
 
52
%
 
53
%
 
42
%
 
51
%
(1)
Includes immaterial balances related to the Today Card, which expanded its test launch in November 2018.
(2)
Not a financial measure prepared in accordance with GAAP. See the "Combined Loan Information" section for a reconciliation of this non-GAAP measure to the most comparable GAAP measure.
(3)
Includes loans originated by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.

13



Customer Loan Data by Product
 
 
Three Months Ended September 30, 2019
 
 
Rise (US)
 
Elastic (US)(1)
 
Total Domestic
 
Sunny (UK)
 
Total
Beginning number of combined loans outstanding
 
135,771

 
142,561

 
278,332

 
92,886

 
371,218

New customer loans originated
 
33,108

 
20,248

 
53,356

 
21,702

 
75,058

Former customer loans originated
 
19,168

 
21

 
19,189

 

 
19,189

Attrition
 
(39,796
)
 
(10,183
)
 
(49,979
)
 
(24,623
)
 
(74,602
)
Ending number of combined loans outstanding
 
148,251

 
152,647

 
300,898

 
89,965

 
390,863

Customer acquisition cost
 
$
215

 
$
188

 
$
205

 
$
133

 
$
184

Average customer loan balance
 
$
2,208

 
$
1,695

 
$
1,948

 
$
473

 
$
1,609

 
 
Three Months Ended September 30, 2018
 
 
Rise (US)
 
Elastic (US)
 
Total Domestic
 
Sunny (UK)
 
Total
Beginning number of combined loans outstanding
 
130,897

 
149,140

 
280,037

 
92,555

 
372,592

New customer loans originated
 
33,608

 
34,247

 
67,855

 
26,671

 
94,526

Former customer loans originated
 
23,434

 
390

 
23,824

 

 
23,824

Attrition
 
(47,721
)
 
(16,732
)
 
(64,453
)
 
(25,053
)
 
(89,506
)
Ending number of combined loans outstanding
 
140,218

 
167,045

 
307,263

 
94,173

 
401,436

Customer acquisition cost
 
$
261

 
$
217

 
$
239

 
$
190

 
$
225

Average customer loan balance
 
$
2,135

 
$
1,714

 
$
1,906

 
$
512

 
$
1,579

(1)
Includes immaterial balances related to the Today Card, which expanded its test launch in November 2018.










14



Customer Loan Data by Product, Continued
 
 
Nine Months Ended September 30, 2019
 
 
Rise (US)
 
Elastic (US)(1)
 
Total Domestic
 
Sunny (UK)
 
Total
Beginning number of combined loans outstanding
 
142,758

 
166,397

 
309,155

 
89,449

 
398,604

New customer loans originated
 
80,650

 
38,912

 
119,562

 
76,622

 
196,184

Former customer loans originated
 
55,809

 
48

 
55,857

 

 
55,857

Attrition
 
(130,966
)
 
(52,710
)
 
(183,676
)
 
(76,106
)
 
(259,782
)
Ending number of combined loans outstanding
 
148,251

 
152,647

 
300,898

 
89,965

 
390,863

Customer acquisition cost
 
$
251

 
$
230

 
$
244

 
$
156

 
$
210

 
 
Nine Months Ended September 30, 2018
 
 
Rise (US)
 
Elastic (US)
 
Total Domestic
 
Sunny (UK)
 
Total
Beginning number of combined loans outstanding
 
140,790

 
140,672

 
281,462

 
80,510

 
361,972

New customer loans originated
 
83,022

 
81,432

 
164,454

 
85,353

 
249,807

Former customer loans originated
 
61,633

 
606

 
62,239

 

 
62,239

Attrition
 
(145,227
)
 
(55,665
)
 
(200,892
)
 
(71,690
)
 
(272,582
)
Ending number of combined loans outstanding
 
140,218

 
167,045

 
307,263

 
94,173

 
401,436

Customer acquisition cost
 
$
295

 
$
237

 
$
267

 
$
238

 
$
257

(1)
Includes immaterial balances related to the Today Card, which expanded its test launch in November 2018.


15





Combined Loan Information
The Elastic line of credit product is originated by a third party lender, Republic Bank, which initially provides all of the funding for that product. Republic Bank retains 10% of the balances of all of the loans originated and sells a 90% loan participation in the Elastic lines of credit to a third party SPV, Elastic SPV, Ltd. Elevate is required to consolidate Elastic SPV, Ltd. as a variable interest entity under GAAP and the condensed consolidated financial statements include revenue, losses and loans receivable related to the 90% of Elastic lines of credit originated by Republic Bank and sold to Elastic SPV, Ltd.
Beginning in the fourth quarter of 2018, the Company also licensed its Rise installment loan brand to a third party lender, FinWise Bank, which originates Rise installment loans in nineteen states. FinWise Bank initially provides all of the funding and retains a percentage of the balances of all of the loans originated and sells the remaining loan participation in those Rise installment loans to a third party SPV, EF SPV, Ltd. Prior to August 1, 2019, FinWise Bank retained 5% of the balances, and sold a 95% participation to EF SPV, Ltd. Starting August 1, 2019, the participation percentage changed to 96%. Elevate is required to consolidate EF SPV, Ltd. as a variable interest entity under GAAP and the condensed consolidated financial statements include revenue, losses and loans receivable related to the 96% of Rise installment loans originated by FinWise Bank and sold to EF SPV, Ltd.
Elevate defines combined loans receivable - principal as loans owned by the Company plus loans originated and owned by third-party lenders pursuant to our CSO programs. In Texas, the Company does not make Rise loans directly, but rather acts as a Credit Services Organization (which is also known as a Credit Access Business), or, “CSO,” and the loans are originated by an unaffiliated third party. There are no new loan originations in Ohio commencing in April 2019, but the Company continues to have obligations as the CSO until the wind-down of this portfolio is complete. Elevate defines combined loan loss reserve as the loan loss reserve for loans owned by the Company plus the loan loss reserve for loans originated and owned by third-party lenders and guaranteed by the Company. The information presented in the tables below on a combined basis are non-GAAP measures based on a combined portfolio of loans, which includes the total amount of outstanding loans receivable that the Company owns and that are on the Company's condensed consolidated balance sheets plus outstanding loans receivable originated and owned by third parties that the Company guarantees pursuant to CSO programs in which the Company participates.
The Company believes these non-GAAP measures provide investors with important information needed to evaluate the magnitude of potential loan losses and the opportunity for revenue performance of the combined loan portfolio on an aggregate basis. The Company also believes that the comparison of the combined amounts from period to period is more meaningful than comparing only the amounts reflected on the Company's condensed consolidated balance sheets since both revenues and cost of sales as reflected in the Company's condensed consolidated financial statements are impacted by the aggregate amount of loans the Company owns and those CSO loans the Company guarantees.
The Company's use of total combined loans and fees receivable has limitations as an analytical tool, and investors should not consider it in isolation or as a substitute for analysis of the Company's results as reported under GAAP. Some of these limitations are:
Rise CSO loans are originated and owned by a third party lender; and
Rise CSO loans are funded by a third party lender and are not part of the VPC Facility.
As of each of the period ends indicated, the following table presents a reconciliation of:
Loans receivable, net, Company owned (which reconciles to the Company's condensed consolidated balance sheets included elsewhere in this press release);
Loans receivable, net, guaranteed by the Company;
Combined loans receivable (which the Company uses as a non-GAAP measure); and
Combined loan loss reserve (which the Company uses as a non-GAAP measure).

16



 
 
2018
 
2019
(Dollars in thousands)
 
March 31
 
June 30
 
September 30
 
December 31
 
March 31
 
June 30
 
September 30
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Owned Loans:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans receivable – principal, current, company owned
 
$
471,996

 
$
493,908

 
$
525,717

 
$
543,405

 
$
491,208

 
$
523,785

 
$
543,565

Loans receivable – principal, past due, company owned
 
60,876

 
58,949

 
69,934

 
68,251

 
55,286

 
55,711

 
65,824

Loans receivable – principal, total, company owned
 
532,872

 
552,857

 
595,651

 
611,656

 
546,494

 
579,496

 
609,389

Loans receivable – finance charges, company owned
 
31,181

 
31,519

 
36,747

 
41,646

 
32,491

 
31,805

 
35,702

Loans receivable – company owned
 
564,053

 
584,376

 
632,398

 
653,302

 
578,985

 
611,301

 
645,091

Allowance for loan losses on loans receivable, company owned
 
(80,497
)
 
(76,575
)
 
(89,422
)
 
(91,608
)
 
(76,457
)
 
(75,896
)
 
(89,667
)
Loans receivable, net, company owned
 
$
483,556

 
$
507,801

 
$
542,976

 
$
561,694

 
$
502,528

 
$
535,405

 
$
555,424

Third Party Loans Guaranteed by the Company:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans receivable – principal, current, guaranteed by company
 
$
33,469

 
$
35,114

 
$
36,649

 
$
35,529

 
$
27,941

 
$
21,099

 
$
18,633

Loans receivable – principal, past due, guaranteed by company
 
1,123

 
1,494

 
1,661

 
1,353

 
696

 
596

 
697

Loans receivable – principal, total, guaranteed by company(1)
 
34,592

 
36,608

 
38,310

 
36,882

 
28,637

 
21,695

 
19,330

Loans receivable – finance charges, guaranteed by company(2)
 
2,612

 
2,777

 
3,103

 
2,944

 
2,164

 
1,676

 
1,553

Loans receivable – guaranteed by company
 
37,204

 
39,385

 
41,413

 
39,826

 
30,801

 
23,371

 
20,883

Liability for losses on loans receivable, guaranteed by company
 
(3,749
)
 
(3,956
)
 
(4,510
)
 
(4,444
)
 
(3,242
)
 
(1,983
)
 
(1,972
)
Loans receivable, net, guaranteed by company(3)
 
$
33,455

 
$
35,429

 
$
36,903

 
$
35,382

 
$
27,559

 
$
21,388

 
$
18,911

Combined Loans Receivable(3):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Combined loans receivable – principal, current
 
$
505,465

 
$
529,022

 
$
562,366

 
$
578,934

 
$
519,149

 
$
544,884

 
$
562,198

Combined loans receivable – principal, past due
 
61,999

 
60,443

 
71,595

 
69,604

 
55,982

 
56,307

 
66,521

Combined loans receivable – principal
 
567,464

 
589,465

 
633,961

 
648,538

 
575,131

 
601,191

 
628,719

Combined loans receivable – finance charges
 
33,793

 
34,296

 
39,850

 
44,590

 
34,655

 
33,481

 
37,255

Combined loans receivable
 
$
601,257

 
$
623,761

 
$
673,811

 
$
693,128

 
$
609,786

 
$
634,672

 
$
665,974

Combined Loan Loss Reserve(3):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan losses on loans receivable, company owned
 
$
(80,497
)
 
$
(76,575
)
 
$
(89,422
)
 
$
(91,608
)
 
$
(76,457
)
 
$
(75,896
)
 
$
(89,667
)
Liability for losses on loans receivable, guaranteed by company
 
(3,749
)
 
(3,956
)
 
(4,510
)
 
(4,444
)
 
(3,242
)
 
(1,983
)
 
(1,972
)
Combined loan loss reserve
 
$
(84,246
)
 
$
(80,531
)
 
$
(93,932
)
 
$
(96,052
)
 
$
(79,699
)
 
$
(77,879
)
 
$
(91,639
)
Combined loans receivable – principal, past due(3)
 
$
61,999

 
$
60,443

 
$
71,595

 
$
69,604

 
$
55,982

 
$
56,307

 
$
66,521

Combined loans receivable – principal(3)
 
567,464

 
589,465

 
633,961

 
648,538

 
575,131

 
601,191

 
628,719

Percentage past due
 
11
%
 
10
%
 
11
%
 
11
%
 
10
%
 
9
%
 
11
%
Combined loan loss reserve as a percentage of combined loans receivable(3)(4)
 
14
%
 
13
%
 
14
%
 
14
%
 
13
%
 
12
%
 
14
%
Allowance for loan losses as a percentage of loans receivable – company owned
 
14
%
 
13
%
 
14
%
 
14
%
 
13
%
 
12
%
 
14
%

(1)
Represents loans originated by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.
(2)
Represents finance charges earned by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.
(3)
Non-GAAP measure.
(4)
Combined loan loss reserve as a percentage of combined loans receivable is determined using period-end balances.


17
Third Quarter 2019 Earnings Call November 2019


 
Forward-Looking Statements This presentation and responses to various questions contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. The forward-looking statements present our current expectations and projections relating to our business, financial condition and results of operations, and do not refer to historical or current facts. These statements may include words such as “anticipate,” “estimate,” “expect,” “project,” “plan,” “intend,” “believe,” “may,” “will,” “should,” “likely” and other words and terms of similar meaning. The forward-looking statements include statements regarding: our future financial performance including our outlook for full fiscal year 2019; our expectation that our new credit models will be rolled out in 2019 and that our partner credit models and strategies will be rolled out in 2019; our perspectives on 2019, including our expectations regarding revenue, growth rate of revenue, net charge-offs, gross margin, operating expenses, operating margins, Adjusted EBITDA, net income, loan loss provision, direct marketing and other cost of sales and Adjusted EBITDA margin; our expectations regarding regulatory trends; our expectations regarding the cumulative loss rate as a percentage of originations for the 2018 and 2019 vintages; our growth strategies and our ability to effectively manage that growth; anticipated key marketing and underwriting initiatives; new and expanded products like a lower-priced installment product in the UK; our expectations regarding the future expansion of the states in which our products are offered; the cost of customer acquisition, new customer originations, the efficacy and cost of our marketing efforts, our plan to maintain our UK portfolio balances through the second half of 2019 in advance of regulatory clarity on complaints; expanded marketing channels and new and growing marketing partnerships; continued growth and investment in data science and analytics; and additional bank partnerships. Forward‐looking statements involve certain risks and uncertainties, and actual results may differ materially from those discussed in any such statement. These risks and uncertainties include, but are not limited to: the Company’s limited operating history in an evolving industry; new laws and regulations in the consumer lending industry in many jurisdictions that could restrict the consumer lending products and services the Company offers, impose additional compliance costs on the Company, render the Company’s current operations unprofitable or even prohibit the Company’s current operations; scrutiny by regulators and payment processors of certain online lenders’ access to the Automated Clearing House system to disburse and collect loan proceeds and repayments; a lack of sufficient debt financing at acceptable prices or disruptions in the credit markets; the impact of competition in our industry and innovation by our competitors; our ability to prevent security breaches, disruption in service and comparable events that could compromise the personal and confidential information held in our data systems, reduce the attractiveness of our platform or adversely impact our ability to service loans; the impact of litigation or potential or perceived litigation; customer complaints or negative public perception could harm our business and other risks related to litigation, compliance and regulation. Additional factors that could cause actual results to differ are discussed under the heading "Risk Factors" and in other sections of the most recent Annual Report on Form 10-K; most recent Form 10-Q and in the Company's other current and periodic reports filed from time to time with the SEC. All written and oral forward-looking statements attributable to us, or persons acting on our behalf, are expressly qualified in their entirety by the cautionary statements regarding risks and uncertainties that are included in our public communications. You should evaluate all forward-looking statements made in this presentation in the context of these risks and uncertainties. Neither we nor any of our respective agents, employees or advisors intend or have any duty or obligation to supplement, amend, update or revise any of the forward-looking statements contained in this presentation. This presentation also contains estimates and other statistical data made by independent parties and by us relating to market size and growth and other data about our industry. This data involves a number of assumptions and limitations, and you are cautioned not to give undue weight to such estimates. Neither we nor any other person makes any representation as to the accuracy or completeness of such data or undertakes any obligation to update such data after the date of this presentation. In addition, projections, assumptions and estimates of our future performance and the future performance of the markets in which we operate are necessarily subject to a high degree of uncertainty and risk. The information and opinions contained in this presentation are provided as of the date of this presentation and are subject to change without notice. This presentation has not been approved by any regulatory or supervisory agency. See Appendix for additional information and definitions. 2


 
Elevate is reinventing non-prime credit with online products that provide financial relief today, and help people build a brighter financial future. So far, we’ve originated $7.8 billion to 2.4 million customers1 and saved them more than $6.1 billion over payday loans2 33


 
Third Quarter 2019 Highlights • Net Income of $4.8 million compared to a loss of ($4.2) million in Q3 2018 • Strong credit quality - 2019 vintage charge-off curve is best in history • YoY Adjusted EBITDA margin expansion of ~600bps1 • $184 CAC– 18% lower than Q3 2018 • Revenues increased $15 million, or 8.4%, from Q2 2019 4


 
Strategy Updates Priorities 2019 Impact • Deployment of enhanced credit models complete Dedication to strong credit • All credit quality metrics have improved • Driven by lower charge-offs, lower CAC, and cost of funding reduction Margin expansion • Net Income and EPS guidance raised despite lower revenue • New approach to measured growth in conjunction with confirming data from our credit models Measured growth • Addressable market opportunity remains significant 5


 
Business updates • Bank Partner Expansion – Additional growth in licensing of underwriting technology to bank partners • Deployment of enhanced credit models – All models deployed and will continue to tune, specifically partner channels • UK Sunny Product – Remains profitable despite lack of regulatory clarity • Leadership Promotions – Scott Greever to serve as EVP of Rise, Sunny, and Elastic, previously UK Managing Director – Steve Grice to serve as UK Managing Director, previously UK Chief Technical Officer 6


 
Growth in key financial measures ($ in millions) Ending Combined Loans Revenue 1 +17% Receivables - Principal +5% $649 +16% +28% $618 $634 $629 $787 $740-$750 $673 +35% +34% $481 $580 +59% +77% $434 $356 YTD $560 +177% +280% $274 $202 $73 $72 2013 2014 2015 2016 2017 2018 2019 2013 2014 2015 2016 2017 2018 3Q18 3Q19 Guidance 3 2 Net Income / (Loss) Adjusted EBITDA +16-21% +115-146% +33% 116% $135-$140 $28-$32 +45% $116 $13 $87 $6 YTD $24 +223% $60 YTD $108 $19 As adjusted (-$20) (-$22) (-$43) (-$55) (-$47) (-$52) 2013 2014 2015 2016 2017 2018 2019 2013 2014 2015 2016 2017 2018 2019 Guidance Guidance Ending combined loans receivable – principal, Adjusted EBITDA and Adjusted Net Income are non-GAAP financial measures. See appendix for a reconciliation to a GAAP measure. 7


 
Improving credit quality and customer acquisition costs Cumulative principal loss rates as a percentage of Customer Acquisition Cost originations by loan vintage 35% $325 30% $300 $297 25% $275 $255 $256 20% 2017 $250 2018 $245 $235 $237 15% YTD Sept 2018 $225 10% YTD Sept 2019 $200 $184 5% $175 0% $150 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 2013 2014 2015 2016 2017 2018 3Q19 Months since origination 2013 2014 2015 2016 2017 2018 YTD Sept 2018 YTD Sept 2019 CAC Top Target Range $300 Bottom Target Range $250 2019 loan vintage is not yet fully matured. 8


 
Continued margin expansion % of Gross Revenues 2015 2016 2017 2018 YTD 2019 3Q 2018 3Q 2019 Gross Revenue 100% 100% 100% 100% 100% 100% 100% Loan Loss Provision 54% 55% 53% 52% 48% 57% 52% Direct Marketing and 18% 14% 14% 13% 11% 14% 11% Other Cost of Sales Gross Margin 29% 31% 33% 35% 41% 29% 37% Operating Expenses 25% 21% 20% 20% 22% 20% 22% Adjusted EBITDA 1 4% 10% 13% 15% 19% 9% 15% Margin Adjusted EBITDA margin is a non-GAAP financial measure. See Appendix for a reconciliation to GAAP measure. 9


 
We believe everyone deserves a lift. 1010


 
Appendix 11


 
Footnotes Page 3: 1 Originations and customers from 2002-September 2019, attributable to the combined current and predecessor direct and branded products. 2 For the period from 2013 to September 30, 2019. Based on the average effective APR of 123% for the nine months ended September 30, 2019. This estimate, which has not been independently confirmed, is based on our internal comparison of revenues from our combined loan portfolio and the same portfolio with an APR of 400%, which is the approximate average APR for a payday loan according to the Consumer Financial Protection Bureau, or the "CFPB.“ Page 4: 1 Adjusted EBITDA is not a financial measure prepared in accordance with GAAP. Adjusted EBITDA represents our net income (loss), adjusted to exclude: net interest expense primarily associated with notes payable under the VPC Facility, EF SPV Facility, and ESPV Facility used to fund or purchase loans; foreign currency gains and losses associated with our UK operations; depreciation and amortization expense on fixed assets and intangible assets; non-operating income (loss); share-based compensation expense and income tax expense (benefit). See the Appendix for a reconciliation to GAAP net income (loss). Page 7: 1 Ending combined loans receivable - principal is a non-GAAP financial measure. See appendix for a reconciliation to a GAAP measure. 2 Adjusted EBITDA is not a financial measure prepared in accordance with GAAP. Adjusted EBITDA represents our net income (loss), adjusted to exclude: net interest expense primarily associated with notes payable under the VPC Facility, EF SPV Facility, and ESPV Facility used to fund or purchase loans; foreign currency gains and losses associated with our UK operations; depreciation and amortization expense on fixed assets and intangible assets; non-operating income (loss); share-based compensation expense and income tax expense (benefit). See the Appendix for a reconciliation to GAAP net income (loss). 3 2017 adjusted net income of $5.5 million is not a financial measures prepared in accordance with GAAP. Adjusted net income for 2017 represents our $6.9 million net loss for the year ended December 31, 2017, adjusted to exclude the impact of $12.5 million in tax expense incurred during the fourth quarter of 2017 due to the enactment of the Tax Cuts and Jobs Act. Page 9: 1 Adjusted EBITDA margin is not a financial measure prepared in accordance with GAAP. Adjusted EBITDA margin is defined as Adjusted EBITDA divided by revenue. Adjusted EBITDA represents our net income (loss), adjusted to exclude: net interest expense primarily associated with notes payable under the VPC Facility, EF SPV Facility, and ESPV Facility used to fund or purchase loans; foreign currency gains and losses associated with our UK operations; depreciation and amortization expense on fixed assets and intangible assets; loss on discontinued operations; non-operating income (loss); share-based compensation expense and income tax expense (benefit). See the Appendix for a reconciliation to GAAP net income (loss). 12


 
Non-GAAP financials reconciliation Adjusted EBITDA Reconciliation Three months ended Nine months ended For the years ended December 31, September 30, September 30, ($mm) 2018 2017 2016 2015 2014 2013 2019 2018 2019 2018 Net income (loss) $ 13 (7) (22) (20) (55) $ (45) $ 5 (4) 24 $ 8 Adjustments: Net interest expense 79 73 64 37 13 - 15 20 52 58 Stock-based compensation 8 6 2 1 1 - 2 2 7 6 Foreign currency transaction (gain) loss 2 (3) 9 2 1 - 1 - 1 1 Depreciation and amortization 13 10 11 9 8 5 4 4 13 9 Non-operating expense (income) - (2) - (6) - (1) 1 - 1 - Income tax expense (benefit) 1 10 (3) (5) (21) (9) 1 (3) 10 2 Loss on discontinued operations - - - - - 2 - - - - Adjusted EBITDA $ 116 87 60 19 (53) $ (47) $ 29 19 108 $ 84 Adjusted EBITDA Margin 15% 13% 10% 4% -19% -65% 15% 9% 19% 15% Adjusted EBITDA is a non-GAAP financial measure. The Company’s Adjusted EBITDA guidance does not include certain charges and costs. The adjustments in future periods are generally expected to be similar to the kinds of charges and costs excluded from Adjusted EBITDA in prior periods, such as the impact of income tax benefit or expense, non-operating income, foreign currency transaction gain or loss associated with our UK operations, net interest expense, stock-based compensation expense and depreciation and amortization expense, among others. The Company is not able to provide a reconciliation of the Company’s non-GAAP financial guidance to the corresponding GAAP measure without unreasonable effort because of the uncertainty and variability of the nature and amount of these future charges and costs. 13


 
Combined loans reconciliation Combined Loan Adjustment Summary (dollars in thousands) Sep 30, 2019 Jun 30, 2019 Mar 31, 2019 Dec 31, 2018 Sep 30, 2018 Company Owned Loans Loans receivable - principal, current, company owned 543,565 523,785 491,208 543,405 525,717 Loans receivable - principal, past due, company owned 65,824 55,711 55,286 68,251 69,934 Loans receivable - principal, total, company owned 609,389 579,496 546,494 611,656 595,651 Loans receivable - finance charges, company owned 35,702 31,805 32,491 41,646 36,747 Loans receivable - company owned 645,091 611,301 578,985 653,302 632,398 Allowance for loan losses on loans receivable, company owned (89,667) (75,896) (76,457) (91,608) (89,422) Loans receivable, net, company owned 555,424 535,405 502,528 561,694 542,976 Third Party Loans Company Guaranteed Loans receivable - principal, current, guaranteed by company 18,633 21,099 27,941 35,529 36,649 Loans receivable - principal, past due, guaranteed by company 697 596 696 1,353 1,661 Loans receivable - principal, total, guaranteed by company1 19,330 21,695 28,637 36,882 38,310 Loans receivable - finance charges, guaranteed by company2 1,553 1,676 2,164 2,944 3,103 Loans receivable - guaranteed by company 20,883 23,371 30,801 39,826 41,413 Liability for losses on loans receivable, guaranteed by company (1,972) (1,983) (3,242) (4,444) (4,510) Loans receivable, net, guaranteed by company2 18,911 21,388 27,559 35,382 36,903 1 Represents loans originated by third-party lenders through the CSO programs, which are not included in our financial statements. 2 Represents finance charges earned by third-party lenders through CSO programs, which are not included in our financial statements. 3 Non-GAAP measure. . 14


 
Combined loans reconciliation (continued) Combined Loan Adjustment Summary (dollars in thousands) Sep 30, 2019 Jun 30, 2019 Mar 31, 2019 Dec 31, 2018 Sep 30, 2018 Combined Loans Receivable3 Combined loans receivable - principal, current 562,198 544,884 519,149 578,934 562,366 Combined loans receivable - principal, past due 66,521 56,307 55,982 69,604 71,595 Combined loans receivable - principal 628,719 601,191 575,131 648,538 633,961 Combined loans receivable - finance charges 37,255 33,481 34,655 44,590 39,850 Combined loans receivable 665,974 634,672 609,786 693,128 673,811 Combined Loan Loss Reserve3 Allowance for loan losses on loans receivable, company owned (89,667) (75,896) (76,457) (91,608) (89,422) Liability for losses on loans receivable, guaranteed by company (1,972) (1,983) (3,242) (4,444) (4,510) Combined loan loss reserve (91,639) (77,879) (79,699) (96,052) (93,932) 1 Represents loans originated by third-party lenders through the CSO programs, which are not included in our financial statements. 2 Represents finance charges earned by third-party lenders through CSO programs, which are not included in our financial statements. 3 Non-GAAP measure. . 15


 
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