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Capital One Reports First Quarter 2019 Net Income of $1.4 billion, or $2.86 per share

April 25, 2019 4:06 PM

MCLEAN, Va., April 25, 2019 /PRNewswire/ -- Capital One Financial Corporation (NYSE: COF) today announced net income for the first quarter of 2019 of $1.4 billion, or $2.86 per diluted common share, compared with net income of $1.3 billion, or $2.48 per diluted common share in the fourth quarter of 2018, and with net income of $1.3 billion, or $2.62 per diluted common share in the first quarter of 2018. During the quarter, we recorded $25 million of Walmart launch and related integration expenses. Excluding this adjusting item, net income for the first quarter of 2019 was $2.90 per diluted common share(1).

"In the first quarter, revenue, pre-provision earnings, and earnings per share all increased compared to the first quarter of 2018," said Richard D. Fairbank, Founder, Chairman and Chief Executive Officer. "As our digital transformation accelerates, we are well positioned to succeed in a rapidly changing marketplace and create long-term shareholder value."

Capital One

All comparisons below are for the first quarter of 2019 compared with the fourth quarter of 2018 unless otherwise noted.

First Quarter 2019 Income Statement Summary:

  • Total net revenue increased 1 percent to $7.1 billion.
  • Total non-interest expense decreased 11 percent to $3.7 billion:
    • 38 percent decrease in marketing.
    • 4 percent decrease in operating expenses.
  • Pre-provision earnings increased 18 percent to $3.4 billion(2).
  • Provision for credit losses increased 3 percent to $1.7 billion:
    • Net charge-offs of $1.6 billion.
    • $94 million reserve build.

(1) Amounts excluding adjusting items are non-GAAP measures that we believe help investors and users of our financial information understand the effect of adjusting items on our selected reported results and provide alternate measurements of our performance, both in the current period and across periods. See Table 15 in Exhibit 99.2 for a reconciliation of our selected reported results to these non-GAAP measures.

(2) Pre-provision earnings is calculated based on the sum of net interest income and non-interest income, less non-interest expense for the period.

  • Net interest margin of 6.86 percent, decreased 10 basis points.
  • Efficiency ratio of 51.83 percent.
    • Efficiency ratio excluding adjusting items of 51.48 percent(1).
  • Operating efficiency ratio of 44.53 percent.
    • Operating efficiency ratio excluding adjusting items of 44.18 percent(1).

First Quarter 2019 Balance Sheet Summary:

  • Common equity Tier 1 capital ratio under Basel III Standardized Approach of 11.9 percent at March 31, 2019.
  • Period-end loans held for investment in the quarter decreased $5.6 billion, or 2 percent, to $240.3 billion.
    • Credit Card period-end loans decreased $6.5 billion, or 6 percent, to $109.8 billion.
      • Domestic Card period-end loans decreased $6.3 billion, or 6 percent, to $101.1 billion.
    • Consumer Banking period-end loans remained flat at $59.2 billion.
      • Auto period-end loans increased $103 million, or less than 1 percent, to $56.4 billion.
    • Commercial Banking period-end loans increased $856 million, or 1 percent, to $71.2 billion.
  • Average loans held for investment in the quarter increased $588 million, or less than 1 percent, to $242.0 billion.
    • Credit Card average loans decreased $893 million, or 1 percent, to $111.5 billion.
      • Domestic Card average loans decreased $724 million, or 1 percent, to $102.7 billion.
    • Consumer Banking average loans decreased $277 million, or less than 1 percent, to $59.1 billion.
      • Auto average loans decreased $235 million, or less than 1 percent, to $56.2 billion.
    • Commercial Banking average loans increased $1.8 billion, or 3 percent, to $71.4 billion.
  • Period-end total deposits increased $5.3 billion, or 2 percent, to $255.1 billion, while average deposits increased $3.7 billion, or 2 percent, to $251.4 billion.
  • Interest-bearing deposits rate paid increased 8 basis points to 1.44 percent.

(1) Amounts excluding adjusting items are non-GAAP measures that we believe help investors and users of our financial information understand the effect of adjusting items on our selected reported results and provide alternate measurements of our performance, both in the current period and across periods. See Table 15 in Exhibit 99.2 for a reconciliation of our selected reported results to these non-GAAP measures.

Earnings Conference Call Webcast Information

The company will hold an earnings conference call on April 25, 2019 at 5:00 PM Eastern Time. The conference call will be accessible through live webcast. Interested investors and other individuals can access the webcast via the company's home page (www.capitalone.com). Under "About," choose "Investors" to access the Investor Center and view and/or download the earnings press release, the financial supplement, including a reconciliation of non-GAAP financial measures, and the earnings release presentation. The replay of the webcast will be archived on the company's website through May 9, 2019 at 5:00 PM Eastern Time.

Forward-Looking Statements

Certain statements in this release may constitute forward-looking statements, which involve a number of risks and uncertainties. Capital One cautions readers that any forward-looking information is not a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking information due to a number of factors, including those listed from time to time in reports that Capital One files with the Securities and Exchange Commission, including, but not limited to, the Annual Report on Form 10-K for the year ended December 31, 2018.

About Capital One

Capital One Financial Corporation (www.capitalone.com) is a financial holding company whose subsidiaries, which include Capital One, N.A., and Capital One Bank (USA), N.A., had $255.1 billion in deposits and $373.2 billion in total assets as of March 31, 2019. Headquartered in McLean, Virginia, Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients through a variety of channels. Capital One, N.A. has branches located primarily in New York, Louisiana, Texas, Maryland, Virginia, New Jersey and the District of Columbia. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol "COF" and is included in the S&P 100 index.

Exhibit 99.2

Capital One Financial Corporation

Financial Supplement(1)(2)

First Quarter 2019

Table of Contents

Capital One Financial Corporation Consolidated Results

Page

Table 1:

Financial Summary—Consolidated

1

Table 2:

Selected Metrics—Consolidated

3

Table 3:

Consolidated Statements of Income

4

Table 4:

Consolidated Balance Sheets

6

Table 5:

Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

8

Table 6:

Average Balances, Net Interest Income and Net Interest Margin

9

Table 7:

Loan Information and Performance Statistics

10

Table 8:

Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity

12

Business Segment Results

Table 9:

Financial Summary—Business Segment Results

13

Table 10:

Financial & Statistical Summary—Credit Card Business

14

Table 11:

Financial & Statistical Summary—Consumer Banking Business

16

Table 12:

Financial & Statistical Summary—Commercial Banking Business

17

Table 13:

Financial & Statistical Summary—Other and Total

18

Other

Table 14:

Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)

19

Table 15:

Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures

20

__________

(1)

The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Quarterly Report on Form 10-Q for the period ended March 31, 2019 once it is filed with the Securities and Exchange Commission.

(2)

This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with generally accepted accounting principles in the U.S. ("GAAP"), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies.

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 1: Financial Summary—Consolidated

2019 Q1 vs.

(Dollars in millions, except per share data and as noted)

2019

2018

2018

2018

2018

2018

2018

Q1

Q4

Q3

Q2

Q1

Q4

Q1

Income Statement

Net interest income

$

5,791

$

5,820

$

5,786

$

5,551

$

5,718

1

%

Non-interest income

1,292

1,193

1,176

1,641

1,191

8

%

8

Total net revenue(1)

7,083

7,013

6,962

7,192

6,909

1

3

Provision for credit losses

1,693

1,638

1,268

1,276

1,674

3

1

Non-interest expense:

Marketing

517

831

504

425

414

(38)

25

Operating expenses

3,154

3,301

3,269

2,999

3,159

(4)

Total non-interest expense

3,671

4,132

3,773

3,424

3,573

(11)

3

Income from continuing operations before income taxes

1,719

1,243

1,921

2,492

1,662

38

3

Income tax provision (benefit)

309

(21)

420

575

319

**

(3)

Income from continuing operations, net of tax

1,410

1,264

1,501

1,917

1,343

12

5

Income (loss) from discontinued operations, net of tax

2

(3)

1

(11)

3

**

(33)

Net income

1,412

1,261

1,502

1,906

1,346

12

5

Dividends and undistributed earnings allocated to participating securities(2)

(12)

(9)

(9)

(12)

(10)

33

20

Preferred stock dividends

(52)

(80)

(53)

(80)

(52)

(35)

Net income available to common stockholders

$

1,348

$

1,172

$

1,440

$

1,814

$

1,284

15

5

Common Share Statistics

Basic earnings per common share:(2)

Net income from continuing operations

$

2.87

$

2.50

$

3.01

$

3.76

$

2.63

15

%

9

%

Income (loss) from discontinued operations

(0.01)

(0.02)

0.01

**

**

Net income per basic common share

$

2.87

$

2.49

$

3.01

$

3.74

$

2.64

15

9

Diluted earnings per common share:(2)

Net income from continuing operations

$

2.86

$

2.49

$

2.99

$

3.73

$

2.61

15

10

Income (loss) from discontinued operations

(0.01)

(0.02)

0.01

**

**

Net income per diluted common share

$

2.86

$

2.48

$

2.99

$

3.71

$

2.62

15

9

Weighted-average common shares outstanding (in millions):

Basic

469.4

470.0

477.8

485.1

486.9

(4)

Diluted

471.6

472.7

480.9

488.3

490.8

(4)

Common shares outstanding (period-end, in millions)

469.6

467.7

473.7

478.4

485.9

(3)

Dividends declared and paid per common share

$

0.40

$

0.40

$

0.40

$

0.40

$

0.40

Tangible book value per common share (period-end)(3)

72.86

69.20

66.15

63.86

61.29

5

19

2019 Q1 vs.

(Dollars in millions)

2019

2018

2018

2018

2018

2018

2018

Q1

Q4

Q3

Q2

Q1

Q4

Q1

Balance Sheet (Period-End)

Loans held for investment

$

240,273

$

245,899

$

238,761

$

236,124

$

248,256

(2)

%

(3)

%

Interest-earning assets

340,071

341,293

331,293

332,167

332,251

2

Total assets

373,191

372,538

362,909

363,989

362,857

3

Interest-bearing deposits

230,199

226,281

222,356

222,605

224,671

2

2

Total deposits

255,107

249,764

247,195

248,225

250,847

2

2

Borrowings

50,358

58,905

52,205

53,310

50,693

(15)

(1)

Common equity

49,120

47,307

46,277

45,566

44,842

4

10

Total stockholders' equity

53,481

51,668

50,638

49,926

49,203

4

9

Balance Sheet (Average Balances)

Loans held for investment

$

241,959

$

241,371

$

236,766

$

240,758

$

249,726

(3)

%

Interest-earning assets

337,793

334,714

330,272

333,495

330,183

1

%

2

Total assets

370,394

365,243

360,937

363,929

362,049

1

2

Interest-bearing deposits

227,572

222,827

221,431

223,079

219,670

2

4

Total deposits

251,410

247,663

246,720

248,790

245,270

2

3

Borrowings

53,055

53,994

51,684

52,333

54,588

(2)

(3)

Common equity

48,359

46,753

46,407

45,466

44,670

3

8

Total stockholders' equity

52,720

51,114

50,768

49,827

49,031

3

8

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 2: Selected Metrics—Consolidated

2019 Q1 vs.

(Dollars in millions, except as noted)

2019

2018

2018

2018

2018

2018

2018

Q1

Q4

Q3

Q2

Q1

Q4

Q1

Performance Metrics

Net interest income growth (period over period)

1

%

4

%

(3)

%

(2)

%

**

**

Non-interest income growth (period over period)

8

%

1

(28)

38

(1)

**

**

Total net revenue growth (period over period)

1

1

(3)

4

(1)

**

**

Total net revenue margin(4)

8.39

8.38

8.43

8.63

8.37

1

bps

2

bps

Net interest margin(5)

6.86

6.96

7.01

6.66

6.93

(10)

(7)

Return on average assets

1.52

1.38

1.66

2.11

1.48

14

4

Return on average tangible assets(6)

1.59

1.44

1.74

2.20

1.55

15

4

Return on average common equity(7)

11.13

10.05

12.40

16.06

11.47

108

(34)

Return on average tangible common equity(8)

16.11

14.78

18.32

23.99

17.32

133

(121)

Non-interest expense as a percentage of average loans held for investment

6.07

6.85

6.37

5.69

5.72

(78)

35

Efficiency ratio(9)

51.83

58.92

54.19

47.61

51.72

(7)

%

Operating efficiency ratio(10)

44.53

47.07

46.95

41.70

45.72

(3)

(1)

%

Effective income tax rate for continuing operations

18.0

(1.7)

21.9

23.1

19.2

20

(1)

Employees (in thousands), period-end

48.8

47.6

47.6

47.8

47.9

3

2

Credit Quality Metrics

Allowance for loan and lease losses

$

7,313

$

7,220

$

7,219

$

7,368

$

7,567

1

%

(3)

%

Allowance as a percentage of loans held for investment

3.04

%

2.94

%

3.02

%

3.12

%

3.05

%

10

bps

(1)

bps

Net charge-offs

$

1,599

$

1,610

$

1,425

$

1,459

$

1,618

(1)

%

(1)

%

Net charge-off rate(11)

2.64

%

2.67

%

2.41

%

2.42

%

2.59

%

(3)

bps

5

bps

30+ day performing delinquency rate

3.23

3.62

3.28

2.88

2.72

(39)

51

30+ day delinquency rate

3.40

3.84

3.48

3.05

2.91

(44)

49

Capital Ratios(12)

Common equity Tier 1 capital

11.9

%

11.2

%

11.2

%

11.1

%

10.5

%

70

bps

140

bps

Tier 1 capital

13.4

12.7

12.8

12.6

12.0

70

140

Total capital

15.8

15.1

15.2

15.1

14.5

70

130

Tier 1 leverage

11.0

10.7

10.6

10.3

10.1

30

90

Tangible common equity ("TCE")(13)

9.6

9.1

9.0

8.8

8.6

50

100

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 3: Consolidated Statements of Income

2019 Q1 vs.

2019

2018

2018

2018

2018

2018

2018

(Dollars in millions, except per share data and as noted)

Q1

Q4

Q3

Q2

Q1

Q4

Q1

Interest income:

Loans, including loans held for sale

$

6,368

$

6,358

$

6,247

$

5,989

$

6,134

4

%

Investment securities

655

627

593

539

452

4

%

45

Other

69

63

55

68

51

10

35

Total interest income

7,092

7,048

6,895

6,596

6,637

1

7

Interest expense:

Deposits

817

756

681

622

539

8

52

Securitized debt obligations

143

138

127

124

107

4

34

Senior and subordinated notes

314

297

288

289

251

6

25

Other borrowings

27

37

13

10

22

(27)

23

Total interest expense

1,301

1,228

1,109

1,045

919

6

42

Net interest income

5,791

5,820

5,786

5,551

5,718

1

Provision for credit losses

1,693

1,638

1,268

1,276

1,674

3

1

Net interest income after provision for credit losses

4,098

4,182

4,518

4,275

4,044

(2)

1

Non-interest income:

Interchange fees, net

758

743

714

723

643

2

18

Service charges and other customer-related fees

353

352

410

391

432

(18)

Net securities gains (losses)

24

(20)

(196)

(1)

8

**

200

Other

157

118

248

528

108

33

45

Total non-interest income

1,292

1,193

1,176

1,641

1,191

8

8

Non-interest expense:

Salaries and associate benefits

1,573

1,345

1,432

1,430

1,520

17

3

Occupancy and equipment

493

610

515

503

490

(19)

1

Marketing

517

831

504

425

414

(38)

25

Professional services

291

426

275

234

210

(32)

39

Communications and data processing

303

326

311

317

306

(7)

(1)

Amortization of intangibles

30

43

44

43

44

(30)

(32)

Other

464

551

692

472

589

(16)

(21)

Total non-interest expense

3,671

4,132

3,773

3,424

3,573

(11)

3

Income from continuing operations before income taxes

1,719

1,243

1,921

2,492

1,662

38

3

Income tax provision (benefit)

309

(21)

420

575

319

**

(3)

Income from continuing operations, net of tax

1,410

1,264

1,501

1,917

1,343

12

5

Income (loss) from discontinued operations, net of tax

2

(3)

1

(11)

3

**

(33)

Net income

1,412

1,261

1,502

1,906

1,346

12

5

Dividends and undistributed earnings allocated to participating securities(2)

(12)

(9)

(9)

(12)

(10)

33

20

Preferred stock dividends

(52)

(80)

(53)

(80)

(52)

(35)

Net income available to common stockholders

$

1,348

$

1,172

$

1,440

$

1,814

$

1,284

15

5

2019 Q1 vs.

2019

2018

2018

2018

2018

2018

2018

(Dollars in millions, except per share data and as noted)

Q1

Q4

Q3

Q2

Q1

Q4

Q1

Basic earnings per common share:(2)

Net income from continuing operations

$

2.87

$

2.50

$

3.01

$

3.76

$

2.63

15

%

9

%

Income (loss) from discontinued operations

(0.01)

(0.02)

0.01

**

**

Net income per basic common share

$

2.87

$

2.49

$

3.01

$

3.74

$

2.64

15

9

Diluted earnings per common share:(2)

Net income from continuing operations

$

2.86

$

2.49

$

2.99

$

3.73

$

2.61

15

10

Income (loss) from discontinued operations

(0.01)

(0.02)

0.01

**

**

Net income per diluted common share

$

2.86

$

2.48

$

2.99

$

3.71

$

2.62

15

9

Weighted-average common shares outstanding (in millions):

Basic common shares

469.4

470.0

477.8

485.1

486.9

(4)

Diluted common shares

471.6

472.7

480.9

488.3

490.8

(4)

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 4: Consolidated Balance Sheets

2019 Q1 vs.

2019

2018

2018

2018

2018

2018

2018

(Dollars in millions)

Q1

Q4

Q3

Q2

Q1

Q4

Q1

Assets:

Cash and cash equivalents:

Cash and due from banks

$

4,572

$

4,768

$

4,547

$

4,499

$

4,220

(4)

%

8

%

Interest-bearing deposits and other short-term investments

12,897

8,418

6,335

7,774

9,788

53

32

Total cash and cash equivalents

17,469

13,186

10,882

12,273

14,008

32

25

Restricted cash for securitization investors

1,969

303

746

1,023

309

**

**

Investment securities:

Securities available for sale

45,888

46,150

47,384

50,691

47,155

(1)

(3)

Securities held to maturity

36,503

36,771

34,631

33,464

23,075

(1)

58

Total investment securities

82,391

82,921

82,015

84,155

70,230

(1)

17

Loans held for investment:

Unsecuritized loans held for investment

208,591

211,702

204,796

201,222

213,313

(1)

(2)

Loans held in consolidated trusts

31,682

34,197

33,965

34,902

34,943

(7)

(9)

Total loans held for investment

240,273

245,899

238,761

236,124

248,256

(2)

(3)

Allowance for loan and lease losses

(7,313)

(7,220)

(7,219)

(7,368)

(7,567)

1

(3)

Net loans held for investment

232,960

238,679

231,542

228,756

240,689

(2)

(3)

Loans held for sale, at lower of cost or fair value

905

1,192

1,402

1,480

1,498

(24)

(40)

Premises and equipment, net

4,205

4,191

4,149

4,095

4,055

4

Interest receivable

1,615

1,614

1,518

1,493

1,496

8

Goodwill

14,546

14,544

14,513

14,531

14,536

Other assets

17,131

15,908

16,142

16,183

16,036

8

7

Total assets

$

373,191

$

372,538

$

362,909

$

363,989

$

362,857

3

2019 Q1 vs.

2019

2018

2018

2018

2018

2018

2018

(Dollars in millions)

Q1

Q4

Q3

Q2

Q1

Q4

Q1

Liabilities:

Interest payable

$

382

$

458

$

391

$

450

$

353

(17)

%

8

%

Deposits:

Non-interest-bearing deposits

24,908

23,483

24,839

25,620

26,176

6

(5)

Interest-bearing deposits

230,199

226,281

222,356

222,605

224,671

2

2

Total deposits

255,107

249,764

247,195

248,225

250,847

2

2

Securitized debt obligations

19,273

18,307

18,649

19,649

18,665

5

3

Other debt:

Federal funds purchased and securities loaned or sold under agreements to repurchase

335

352

384

553

656

(5)

(49)

Senior and subordinated notes

30,645

30,826

31,291

32,920

31,051

(1)

(1)

Other borrowings

105

9,420

1,881

188

321

(99)

(67)

Total other debt

31,085

40,598

33,556

33,661

32,028

(23)

(3)

Other liabilities

13,863

11,743

12,480

12,078

11,761

18

18

Total liabilities

319,710

320,870

312,271

314,063

313,654

2

Stockholders' equity:

Preferred stock

0

0

0

0

0

Common stock

7

7

7

7

7

Additional paid-in capital, net

32,160

32,040

31,978

31,868

31,779

1

Retained earnings

37,030

35,875

34,883

33,626

31,996

3

16

Accumulated other comprehensive loss

(660)

(1,263)

(1,877)

(1,793)

(1,599)

(48)

(59)

Treasury stock, at cost

(15,056)

(14,991)

(14,353)

(13,782)

(12,980)

16

Total stockholders' equity

53,481

51,668

50,638

49,926

49,203

4

9

Total liabilities and stockholders' equity

$

373,191

$

372,538

$

362,909

$

363,989

$

362,857

3

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

(1)

Total net revenue was reduced by $376 million in Q1 2019, $391 million in Q4 2018, $305 million in Q3 2018, $309 million in Q2 2018 and $335 million in Q1 2018 for the estimated uncollectible amount of billed finance charges and fees and related losses.

(2)

Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total. We also provide adjusted diluted earnings per share, which is a non-GAAP measure. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on our non-GAAP measures.

(3)

Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on non-GAAP measures.

(4)

Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.

(5)

Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.

(6)

Return on average tangible assets is a non-GAAP measure calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible assets for the period. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on non-GAAP measures.

(7)

Return on average common equity is calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average common equity for the period. Our calculation of return on average common equity may not be comparable to similarly-titled measures reported by other companies.

(8)

Return on average tangible common equity ("ROTCE") is a non-GAAP measure calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average tangible common equity for the period. Our calculation of ROTCE may not be comparable to similarly-titled measures reported by other companies. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on non-GAAP measures.

(9)

Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio, which is a non-GAAP measure. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on our non-GAAP measures.

(10)

Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period. We also provide an adjusted operating efficiency ratio, which is a non-GAAP measure. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on our non-GAAP measures.

(11)

Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.

(12)

Capital ratios as of the end of Q1 2019 are preliminary and therefore subject to change. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for information on the calculation of each of these ratios.

(13)

TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on non-GAAP measures.

**

Not meaningful.

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 6: Average Balances, Net Interest Income and Net Interest Margin

2019 Q1

2018 Q4

2018 Q1

Average Balance

Interest Income/Expense

Yield/Rate

Average Balance

Interest Income/Expense

Yield/Rate

Average Balance

Interest Income/Expense

Yield/Rate

(Dollars in millions, except as noted)

Interest-earning assets:

Loans, including loans held for sale

$

242,929

$

6,368

10.49

%

$

242,534

$

6,358

10.49

%

$

250,906

$

6,134

9.78

%

Investment securities

83,679

655

3.13

83,391

627

3.01

69,576

452

2.60

Cash equivalents and other

11,185

69

2.47

8,789

63

2.87

9,701

51

2.10

Total interest-earning assets

$

337,793

$

7,092

8.40

$

334,714

$

7,048

8.42

$

330,183

$

6,637

8.04

Interest-bearing liabilities:

Interest-bearing deposits

$

227,572

$

817

1.44

$

222,827

$

756

1.36

$

219,670

$

539

0.98

Securitized debt obligations

18,747

143

3.05

18,312

138

2.99

19,698

107

2.17

Senior and subordinated notes

30,836

314

4.07

30,831

297

3.86

30,430

251

3.30

Other borrowings and liabilities

4,684

27

2.34

6,123

37

2.43

6,849

22

1.28

Total interest-bearing liabilities

$

281,839

$

1,301

1.85

$

278,093

$

1,228

1.77

$

276,647

$

919

1.33

Net interest income/spread

$

5,791

6.55

$

5,820

6.65

$

5,718

6.71

Impact of non-interest-bearing funding

0.31

0.31

0.22

Net interest margin

6.86

%

6.96

%

6.93

%

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 7: Loan Information and Performance Statistics

2019 Q1 vs.

(Dollars in millions, except as noted)

2019Q1

2018Q4

2018Q3

2018Q2

2018Q1

2018Q4

2018Q1

Loans Held for Investment (Period-End)

Credit card:

Domestic credit card

$

101,052

$

107,350

$

101,564

$

100,714

$

98,535

(6)

%

3

%

International card businesses

8,784

9,011

9,121

9,063

9,041

(3)

(3)

Total credit card

109,836

116,361

110,685

109,777

107,576

(6)

2

Consumer banking:

Auto

56,444

56,341

56,422

55,781

54,811

3

Home loan(1)

16,630

**

**

Retail banking

2,804

2,864

2,907

2,946

3,233

(2)

(13)

Total consumer banking

59,248

59,205

59,329

58,727

74,674

(21)

Commercial banking:

Commercial and multifamily real estate

28,984

28,899

29,064

28,292

27,360

6

Commercial and industrial

42,197

41,091

39,325

38,948

38,208

3

10

Total commercial lending

71,181

69,990

68,389

67,240

65,568

2

9

Small-ticket commercial real estate

8

343

358

369

385

(98)

(98)

Total commercial banking

71,189

70,333

68,747

67,609

65,953

1

8

Other loans

11

53

**

**

Total loans held for investment

$

240,273

$

245,899

$

238,761

$

236,124

$

248,256

(2)

(3)

Loans Held for Investment (Average)

Credit card:

Domestic credit card

$

102,667

$

103,391

$

100,566

$

98,895

$

100,450

(1)

%

2

%

International card businesses

8,789

8,958

8,944

8,998

9,052

(2)

(3)

Total credit card

111,456

112,349

109,510

107,893

109,502

(1)

2

Consumer banking:

Auto

56,234

56,469

56,297

55,298

54,344

3

Home loan(1)

8,098

17,224

**

**

Retail banking

2,831

2,873

2,923

3,084

3,429

(1)

(17)

Total consumer banking

59,065

59,342

59,220

66,480

74,997

(21)

Commercial banking:

Commercial and multifamily real estate

29,034

28,855

28,354

27,302

26,542

1

9

Commercial and industrial

42,132

40,476

39,318

38,686

38,246

4

10

Total commercial lending

71,166

69,331

67,672

65,988

64,788

3

10

Small-ticket commercial real estate

272

349

364

376

393

(22)

(31)

Total commercial banking

71,438

69,680

68,036

66,364

65,181

3

10

Other loans

21

46

**

**

Total average loans held for investment

$

241,959

$

241,371

$

236,766

$

240,758

$

249,726

(3)

2019 Q1 vs.

2019Q1

2018Q4

2018Q3

2018Q2

2018Q1

2018Q4

2018Q1

Net Charge-Off (Recovery) Rates

Credit card:

Domestic credit card(2)

5.04

%

4.64

%

4.35

%

4.72

%

5.26

%

40

bps

(22)

bps

International card businesses

3.20

4.22

1.92

4.14

2.49

(102)

71

Total credit card(2)

4.90

4.61

4.15

4.67

5.03

29

(13)

Consumer banking:

Auto

1.44

1.98

1.73

1.32

1.53

(54)

(9)

Home loan(1)

(0.03)

**

**

Retail banking

2.56

2.56

2.62

2.07

1.89

67

Total consumer banking

1.49

2.01

1.77

1.19

1.19

(52)

30

Commercial banking:

Commercial and multifamily real estate

(0.01)

0.04

1

Commercial and industrial

0.13

0.17

0.25

(0.07)

0.20

(4)

(7)

Total commercial lending

0.08

0.10

0.16

(0.04)

0.12

(2)

(4)

Small-ticket commercial real estate

0.23

0.13

0.56

(0.40)

(0.18)

10

41

Total commercial banking

0.08

0.10

0.16

(0.04)

0.11

(2)

(3)

Total net charge-offs

2.64

2.67

2.41

2.42

2.59

(3)

5

30+ Day Performing Delinquency Rates

Credit card:

Domestic credit card

3.72

%

4.04

%

3.80

%

3.32

%

3.57

%

(32)

bps

15

bps

International card businesses

3.61

3.52

3.55

3.39

3.62

9

(1)

Total credit card

3.71

4.00

3.78

3.32

3.58

(29)

13

Consumer banking:

Auto

5.78

6.95

6.27

5.57

5.15

(117)

63

Home loan(1)

0.20

**

**

Retail banking

0.84

1.01

0.80

0.84

0.75

(17)

9

Total consumer banking

5.55

6.67

6.01

5.33

3.86

(112)

169

Nonperforming Loans and Nonperforming Assets Rates(3)(4)

Credit card:

International card businesses

0.26

%

0.25

%

0.22

%

0.22

%

0.25

%

1

bps

1

bps

Total credit card

0.02

0.02

0.02

0.02

0.02

Consumer banking:

Auto

0.57

0.80

0.70

0.55

0.50

(23)

7

Home loan(1)

0.86

**

**

Retail banking

1.10

1.04

1.13

1.15

1.04

6

6

Total consumer banking

0.59

0.81

0.72

0.58

0.61

(22)

(2)

Commercial banking:

Commercial and multifamily real estate

0.24

0.29

0.13

0.01

0.01

(5)

23

Commercial and industrial

0.71

0.54

0.55

0.57

0.78

17

(7)

Total commercial lending

0.52

0.44

0.37

0.33

0.46

8

6

Small-ticket commercial real estate

**

1.80

1.65

1.18

1.46

**

**

Total commercial banking

0.53

0.44

0.38

0.34

0.47

9

6

Total nonperforming loans

0.31

0.33

0.30

0.25

0.32

(2)

(1)

Total nonperforming assets

0.33

0.35

0.33

0.30

0.35

(2)

(2)

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 8: Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity

Three Months Ended March 31, 2019

Credit Card

Consumer Banking

(Dollars in millions)

Domestic Card

International Card Businesses

Total Credit Card

Auto

RetailBanking

TotalConsumerBanking

Commercial Banking

Total

Allowance for loan and lease losses:

Balance as of December 31, 2018

$

5,144

$

391

$

5,535

$

990

$

58

$

1,048

$

637

$

7,220

Charge-offs

(1,652)

(130)

(1,782)

(449)

(22)

(471)

(20)

(2,273)

Recoveries

358

60

418

246

4

250

6

674

Net charge-offs

(1,294)

(70)

(1,364)

(203)

(18)

(221)

(14)

(1,599)

Provision for loan and lease losses

1,291

98

1,389

215

20

235

60

1,684

Allowance build (release) for loan and lease losses

(3)

28

25

12

2

14

46

85

Other changes(5)

8

8

8

Balance as of March 31, 2019

5,141

427

5,568

1,002

60

1,062

683

7,313

Reserve for unfunded lending commitments:

Balance as of December 31, 2018

4

4

118

122

Provision for losses on unfunded lending commitments

9

9

Balance as of March 31, 2019

4

4

127

131

Combined allowance and reserve as of March 31, 2019

$

5,141

$

427

$

5,568

$

1,002

$

64

$

1,066

$

810

$

7,444

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 9: Financial Summary—Business Segment Results

Three Months Ended March 31, 2019

(Dollars in millions)

Credit Card

Consumer Banking

Commercial Banking(6)(7)

Other(6)(7)

Total

Net interest income

$

3,590

$

1,679

$

489

$

33

$

5,791

Non-interest income (loss)

950

160

187

(5)

1,292

Total net revenue

4,540

1,839

676

28

7,083

Provision for credit losses

1,389

235

69

1,693

Non-interest expense

2,171

994

417

89

3,671

Income (loss) from continuing operations before income taxes

980

610

190

(61)

1,719

Income tax provision (benefit)

229

142

44

(106)

309

Income from continuing operations, net of tax

$

751

$

468

$

146

$

45

$

1,410

Three Months Ended December 31, 2018

(Dollars in millions)

Credit Card

Consumer Banking

Commercial Banking(6)(7)

Other(6)(7)

Total

Net interest income

$

3,617

$

1,689

$

508

$

6

$

5,820

Non-interest income (loss)

886

159

159

(11)

1,193

Total net revenue (loss)

4,503

1,848

667

(5)

7,013

Provision for credit losses

1,326

303

9

1,638

Non-interest expense

2,496

1,085

434

117

4,132

Income (loss) from continuing operations before income taxes

681

460

224

(122)

1,243

Income tax provision (benefit)

160

107

52

(340)

(21)

Income from continuing operations, net of tax

$

521

$

353

$

172

$

218

$

1,264

Three Months Ended March 31, 2018

(Dollars in millions)

Credit Card

Consumer Banking

Commercial Banking(6)(7)

Other(6)(7)

Total

Net interest income

$

3,558

$

1,615

$

506

$

39

$

5,718

Non-interest income (loss)

857

174

187

(27)

1,191

Total net revenue

4,415

1,789

693

12

6,909

Provision (benefit) for credit losses

1,456

233

(14)

(1)

1,674

Non-interest expense

2,039

1,000

403

131

3,573

Income (loss) from continuing operations before income taxes

920

556

304

(118)

1,662

Income tax provision (benefit)

213

130

71

(95)

319

Income (loss) from continuing operations, net of tax

$

707

$

426

$

233

$

(23)

$

1,343

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 10: Financial & Statistical Summary—Credit Card Business

2019 Q1 vs.

2019

2018

2018

2018

2018

2018

2018

(Dollars in millions, except as noted)

Q1

Q4

Q3

Q2

Q1

Q4

Q1

Credit Card

Earnings:

Net interest income

$

3,590

$

3,617

$

3,596

$

3,396

$

3,558

(1)

%

1

%

Non-interest income

950

886

893

884

857

7

11

Total net revenue

4,540

4,503

4,489

4,280

4,415

1

3

Provision for credit losses

1,389

1,326

1,031

1,171

1,456

5

(5)

Non-interest expense

2,171

2,496

2,103

1,904

2,039

(13)

6

Income from continuing operations before income taxes

980

681

1,355

1,205

920

44

7

Income tax provision

229

160

315

282

213

43

8

Income from continuing operations, net of tax

$

751

$

521

$

1,040

$

923

$

707

44

6

Selected performance metrics:

Period-end loans held for investment

$

109,836

$

116,361

$

110,685

$

109,777

$

107,576

(6)

2

Average loans held for investment

111,456

112,349

109,510

107,893

109,502

(1)

2

Average yield on loans held for investment(8)

15.77

%

15.63

%

15.79

%

15.06

%

15.24

%

14

bps

53

bps

Total net revenue margin(9)

16.29

16.03

16.40

15.87

16.13

26

16

Net charge-off rate(2)

4.90

4.61

4.15

4.67

5.03

29

(13)

30+ day performing delinquency rate

3.71

4.00

3.78

3.32

3.58

(29)

13

30+ day delinquency rate

3.72

4.01

3.80

3.33

3.59

(29)

13

Nonperforming loan rate(3)

0.02

0.02

0.02

0.02

0.02

Purchase volume(10)

$

93,197

$

105,696

$

97,469

$

97,392

$

86,545

(12)

%

8

%

2019 Q1 vs.

2019

2018

2018

2018

2018

2018

2018

(Dollars in millions, except as noted)

Q1

Q4

Q3

Q2

Q1

Q4

Q1

Domestic Card

Earnings:

Net interest income

$

3,273

$

3,309

$

3,280

$

3,108

$

3,229

(1)

%

1

%

Non-interest income

873

828

819

818

774

5

13

Total net revenue

4,146

4,137

4,099

3,926

4,003

4

Provision for credit losses

1,291

1,229

950

1,094

1,380

5

(6)

Non-interest expense

1,949

2,216

1,890

1,683

1,832

(12)

6

Income from continuing operations before income taxes

906

692

1,259

1,149

791

31

15

Income tax provision

211

162

293

268

184

30

15

Income from continuing operations, net of tax

$

695

$

530

$

966

$

881

$

607

31

14

Selected performance metrics:

Period-end loans held for investment

$

101,052

$

107,350

$

101,564

$

100,714

$

98,535

(6)

3

Average loans held for investment

102,667

103,391

100,566

98,895

100,450

(1)

2

Average yield on loans held for investment(8)

15.69

%

15.58

%

15.73

%

15.05

%

15.10

%

11

bps

59

bps

Total net revenue margin(9)

16.15

16.01

16.30

15.88

15.94

14

21

Net charge-off rate(2)

5.04

4.64

4.35

4.72

5.26

40

(22)

30+ day delinquency rate

3.72

4.04

3.80

3.32

3.57

(32)

15

Purchase volume(10)

$

85,738

$

96,818

$

89,205

$

88,941

$

79,194

(11)

%

8

%

Refreshed FICO scores:(11)

Greater than 660

66

%

67

%

67

%

68

%

66

%

(1)

660 or below

34

33

33

32

34

1

Total

100

%

100

%

100

%

100

%

100

%

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 11: Financial & Statistical Summary—Consumer Banking Business

2019 Q1 vs.

2019

2018

2018

2018

2018

2018

2018

(Dollars in millions, except as noted)

Q1

Q4

Q3

Q2

Q1

Q4

Q1

Consumer Banking

Earnings:

Net interest income

$

1,679

$

1,689

$

1,636

$

1,609

$

1,615

(1)

%

4

%

Non-interest income

160

159

155

175

174

1

(8)

Total net revenue

1,839

1,848

1,791

1,784

1,789

3

Provision for credit losses

235

303

184

118

233

(22)

1

Non-interest expense

994

1,085

979

963

1,000

(8)

(1)

Income from continuing operations before income taxes

610

460

628

703

556

33

10

Income tax provision

142

107

146

164

130

33

9

Income from continuing operations, net of tax

$

468

$

353

$

482

$

539

$

426

33

10

Selected performance metrics:

Period-end loans held for investment(1)

$

59,248

$

59,205

$

59,329

$

58,727

$

74,674

(21)

Average loans held for investment(1)

59,065

59,342

59,220

66,480

74,997

(21)

Average yield on loans held for investment(8)

8.15

%

8.14

%

8.03

%

7.32

%

6.86

%

1

bps

129

bps

Auto loan originations

$

6,222

$

5,932

$

6,643

$

6,994

$

6,707

5

%

(7)

%

Period-end deposits

205,439

198,607

196,635

194,962

193,073

3

6

Average deposits

201,072

196,348

194,687

193,278

187,785

2

7

Average deposits interest rate

1.18

%

1.10

%

1.00

%

0.88

%

0.80

%

8

bps

38

bps

Net charge-off rate

1.49

2.01

1.77

1.19

1.19

(52)

30

30+ day performing delinquency rate

5.55

6.67

6.01

5.33

3.86

(112)

169

30+ day delinquency rate

6.02

7.36

6.61

5.80

4.27

(134)

175

Nonperforming loan rate(3)

0.59

0.81

0.72

0.58

0.61

(22)

(2)

Nonperforming asset rate(4)

0.68

0.90

0.82

0.73

0.70

(22)

(2)

Auto—At origination FICO scores:(12)

Greater than 660

49

%

50

%

50

%

50

%

51

%

(1)

%

(2)

%

621 - 660

19

19

19

19

18

1

620 or below

32

31

31

31

31

1

1

Total

100

%

100

%

100

%

100

%

100

%

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 12: Financial & Statistical Summary—Commercial Banking Business

2019 Q1 vs.

2019

2018

2018

2018

2018

2018

2018

(Dollars in millions, except as noted)

Q1

Q4

Q3

Q2

Q1

Q4

Q1

Commercial Banking

Earnings:

Net interest income

$

489

$

508

$

513

$

517

$

506

(4)

%

(3)

%

Non-interest income

187

159

189

209

187

18

Total net revenue(6)(7)

676

667

702

726

693

1

(2)

Provision (benefit) for credit losses

69

9

54

34

(14)

**

**

Non-interest expense

417

434

408

409

403

(4)

3

Income from continuing operations before income taxes

190

224

240

283

304

(15)

(38)

Income tax provision

44

52

56

66

71

(15)

(38)

Income from continuing operations, net of tax

$

146

$

172

$

184

$

217

$

233

(15)

(37)

Selected performance metrics:

Period-end loans held for investment

$

71,189

$

70,333

$

68,747

$

67,609

$

65,953

1

8

Average loans held for investment

71,438

69,680

68,036

66,364

65,181

3

10

Average yield on loans held for investment(6)(8)

4.62

%

4.67

%

4.55

%

4.43

%

4.16

%

(5)

bps

46

bps

Period-end deposits

$

31,248

$

29,480

$

30,474

$

31,078

$

34,449

6

%

(9)

%

Average deposits

30,816

30,680

31,061

32,951

34,057

(10)

Average deposits interest rate

1.11

%

0.95

%

0.79

%

0.65

%

0.52

%

16

bps

59

bps

Net charge-off (recovery) rate

0.08

0.10

0.16

(0.04)

0.11

(2)

(3)

Nonperforming loan rate(3)

0.53

0.44

0.38

0.34

0.47

9

6

Nonperforming asset rate(4)

0.53

0.45

0.41

0.37

0.49

8

4

Risk category:(13)

Noncriticized

$

68,594

$

68,043

$

65,926

$

64,923

$

62,773

1

%

9

%

Criticized performing

2,094

1,848

2,204

2,088

2,432

13

(14)

Criticized nonperforming

378

312

259

229

309

21

22

PCI loans

123

130

358

369

439

(5)

(72)

Total commercial loans

$

71,189

$

70,333

$

68,747

$

67,609

$

65,953

1

8

Risk category as a percentage of period-end loans held for investment:(13)

Noncriticized

96.4

%

96.8

%

95.9

%

96.1

%

95.1

%

(40)

bps

130

bps

Criticized performing

2.9

2.6

3.2

3.1

3.7

30

(80)

Criticized nonperforming

0.5

0.4

0.4

0.3

0.5

10

PCI loans

0.2

0.2

0.5

0.5

0.7

(50)

Total commercial loans

100.0

%

100.0

%

100.0

%

100.0

%

100.0

%

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 13: Financial & Statistical Summary—Other and Total

2019 Q1 vs.

2019

2018

2018

2018

2018

2018

2018

(Dollars in millions)

Q1

Q4

Q3

Q2

Q1

Q4

Q1

Other

Earnings:

Net interest income

$

33

$

6

$

41

$

29

$

39

**

(15)

%

Non-interest income (loss)(1)

(5)

(11)

(61)

373

(27)

(55)

%

(81)

Total net revenue (loss)(6)(7)

28

(5)

(20)

402

12

**

133

Benefit for credit losses

(1)

(47)

(1)

**

Non-interest expense(14)

89

117

283

148

131

(24)

(32)

Income (loss) from continuing operations before income taxes

(61)

(122)

(302)

301

(118)

(50)

(48)

Income tax provision (benefit)

(106)

(340)

(97)

63

(95)

(69)

12

Income (loss) from continuing operations, net of tax

$

45

$

218

$

(205)

$

238

$

(23)

(79)

**

Selected performance metrics:

Period-end loans held for investment

$

11

$

53

**

Average loans held for investment

21

46

**

Period-end deposits

$

18,420

$

21,677

$

20,086

22,185

23,325

(15)

(21)

Average deposits

19,522

20,635

20,972

22,561

23,428

(5)

(17)

Total

Earnings:

Net interest income

$

5,791

$

5,820

$

5,786

$

5,551

$

5,718

1

%

Non-interest income

1,292

1,193

1,176

1,641

1,191

8

%

8

Total net revenue

7,083

7,013

6,962

7,192

6,909

1

3

Provision for credit losses

1,693

1,638

1,268

1,276

1,674

3

1

Non-interest expense

3,671

4,132

3,773

3,424

3,573

(11)

3

Income from continuing operations before income taxes

1,719

1,243

1,921

2,492

1,662

38

3

Income tax provision (benefit)

309

(21)

420

575

319

**

(3)

Income from continuing operations, net of tax

$

1,410

$

1,264

$

1,501

$

1,917

$

1,343

12

5

Selected performance metrics:

Period-end loans held for investment

$

240,273

$

245,899

$

238,761

$

236,124

$

248,256

(2)

(3)

Average loans held for investment

241,959

241,371

236,766

240,758

249,726

(3)

Period-end deposits

255,107

249,764

247,195

248,225

250,847

2

2

Average deposits

251,410

247,663

246,720

248,790

245,270

2

3

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 14: Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)

(1)

In 2018, we sold all of our consumer home loan portfolio and recognized a net gain of approximately $499 million in the Other category, including a benefit for credit losses of $46 million.

(2)

In August 2018, we accelerated charge-off recognition for certain domestic credit card accounts where the cardholder is deceased. This acceleration led to a one-time increase in net charge-offs of approximately $32 million, increasing the net charge-off rate for total credit card and domestic credit card by approximately 12 basis points and 13 basis points, respectively, for the third quarter of 2018.

(3)

Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category.

(4)

Nonperforming assets consist of nonperforming loans, real estate owned ("REO") and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, REO and other foreclosed assets.

(5)

Represents foreign currency translation adjustments and the net impact of loan transfers and sales where applicable.

(6)

Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.

(7)

In the first quarter of 2019, we made a change in how revenue is measured in our Commercial Banking business by revising the allocation of tax benefits on certain tax-advantaged investments. As such, prior period results have been recast to conform with the current period presentation. The result of this measurement change reduced the previously reported total net revenue in our Commercial Banking business by $30 million in Q1 2018, $32 million in Q2 2018, $26 million in Q3 2018, and $20 million in Q4 2018, with an offsetting increase in the Other category.

(8)

Average yield on loans held for investment is calculated based on annualized interest income for the period divided by average loans held for investment during the period for the respective loan category. Annualized interest income is computed based on the effective yield of the respective loan category and does not include any allocations, such as funds transfer pricing.

(9)

Total net revenue margin is calculated based on annualized total net revenue for the period divided by average loans held for investment during the period for the respective loan category.

(10)

Purchase volume consists of purchase transactions, net of returns, for the period, and excludes cash advance and balance transfer transactions.

(11)

Percentages represent period-end loans held for investment in each credit score category. Domestic card credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.

(12)

Percentages represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.

(13)

Criticized exposures correspond to the "Special Mention," "Substandard" and "Doubtful" asset categories defined by bank regulatory authorities.

(14)

Includes charges incurred as a result of restructuring activities.

**

Not meaningful.

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures(1)

Basel III Standardized Approach

(Dollars in millions, except as noted)

March 31,2019

December 31,2018

September 30,2018

June 30,2018

March 31,2018

Regulatory Capital Metrics

Common equity excluding AOCI

$

49,781

$

48,570

$

48,154

$

47,359

$

46,441

Adjustments:

AOCI(2)

(660)

(1,263)

(1,877)

(1,793)

(1,599)

Goodwill, net of related deferred tax liabilities

(14,369)

(14,373)

(14,345)

(14,368)

(14,379)

Intangible assets, net of related deferred tax liabilities

(223)

(254)

(284)

(328)

(371)

Other

113

391

817

735

620

Common equity Tier 1 capital

$

34,642

$

33,071

$

32,465

$

31,605

$

30,712

Tier 1 capital

$

39,002

$

37,431

$

36,826

$

35,965

$

35,073

Total capital(3)

46,042

44,645

43,947

43,082

42,259

Risk-weighted assets

291,476

294,950

288,694

285,223

291,346

Adjusted average assets(4)

355,781

350,606

346,297

349,222

347,287

Capital Ratios

Common equity Tier 1 capital(5)

11.9

%

11.2

%

11.2

%

11.1

%

10.5

%

Tier 1 capital(6)

13.4

12.7

12.8

12.6

12.0

Total capital(7)

15.8

15.1

15.2

15.1

14.5

Tier 1 leverage(4)

11.0

10.7

10.6

10.3

10.1

Tangible common equity ("TCE")(8)

9.6

9.1

9.0

8.8

8.6

Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of our adjusted results that we believe help investors and users of our financial information understand the effect of adjusting items on our selected reported results. These adjusted results provide alternate measurements of our operating performance, both for the current period and trends across multiple periods. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.

2019

2018

2018

Q1

Q4

Q1

(Dollars in millions, except per share data and as noted)

Reported Results

Adj.(9)

Adjusted Results

Reported Results

Adj.(9)

Adjusted Results

Reported Results

Adj.(9)

Adjusted Results

Selected income statement data:

Net interest income

$

5,791

$

5,791

$

5,820

$

6

$

5,826

$

5,718

$

5,718

Non-interest income

1,292

1,292

1,193

(64)

1,129

1,191

$

2

1,193

Total net revenue

7,083

7,083

7,013

(58)

6,955

6,909

2

6,911

Provision for credit losses

1,693

1,693

1,638

1,638

1,674

1,674

Non-interest expense

3,671

$

(25)

3,646

4,132

(34)

4,098

3,573

(17)

3,556

Income from continuing operations before income taxes

1,719

25

1,744

1,243

(24)

1,219

1,662

19

1,681

Income tax provision (benefit)

309

6

315

(21)

266

245

319

4

323

Income from continuing operations, net of tax

1,410

19

1,429

1,264

(290)

974

1,343

15

1,358

Income (loss) from discontinued operations, net of tax

2

2

(3)

(3)

3

3

Net income

1,412

19

1,431

1,261

(290)

971

1,346

15

1,361

Dividends and undistributed earnings allocated to participating securities(10)

(12)

(12)

(9)

2

(7)

(10)

(10)

Preferred stock dividends

(52)

(52)

(80)

(80)

(52)

(52)

Net income available to common stockholders

$

1,348

$

19

$

1,367

$

1,172

$

(288)

$

884

$

1,284

$

15

$

1,299

Selected performance metrics:

Diluted EPS(10)

$

2.86

$

0.04

$

2.90

$

2.48

$

(0.61)

$

1.87

$

2.62

$

0.03

$

2.65

Efficiency ratio

51.83

%

(35)

bps

51.48

%

58.92

%

58.92

%

51.72

%

(27)

bps

51.45

%

Operating efficiency ratio

44.53

(35)

44.18

47.07

(10)

bps

46.97

45.72

(26)

45.46

Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of TCE, tangible assets and metrics computed using these amounts, which include tangible book value per common share, return on average tangible assets, return on average TCE and TCE ratio. We consider these metrics to be key financial performance measures that management uses in assessing capital adequacy and the level of returns generated. While our non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly-titled measures reported by other companies. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.

2019

2018

2018

2018

2018

(Dollars in millions)

Q1

Q4

Q3

Q2

Q1

Tangible Common Equity (Period-End)

Stockholders' equity

$

53,481

$

51,668

$

50,638

$

49,926

$

49,203

Goodwill and intangible assets(11)

(14,904)

(14,941)

(14,945)

(15,013)

(15,063)

Noncumulative perpetual preferred stock

(4,360)

(4,360)

(4,360)

(4,360)

(4,360)

Tangible common equity

$

34,217

$

32,367

$

31,333

$

30,553

$

29,780

Tangible Common Equity (Average)

Stockholders' equity

$

52,720

$

51,114

$

50,768

$

49,827

$

49,031

Goodwill and intangible assets(11)

(14,932)

(14,953)

(14,982)

(15,043)

(15,092)

Noncumulative perpetual preferred stock

(4,360)

(4,360)

(4,360)

(4,360)

(4,360)

Tangible common equity

$

33,428

$

31,801

$

31,426

$

30,424

$

29,579

Tangible Assets (Period-End)

Total assets

$

373,191

$

372,538

$

362,909

$

363,989

$

362,857

Goodwill and intangible assets(11)

(14,904)

(14,941)

(14,945)

(15,013)

(15,063)

Tangible assets

$

358,287

$

357,597

$

347,964

$

348,976

$

347,794

Tangible Assets (Average)

Total assets

$

370,394

$

365,243

$

360,937

$

363,929

$

362,049

Goodwill and intangible assets(11)

(14,932)

(14,953)

(14,982)

(15,043)

(15,092)

Tangible assets

$

355,462

$

350,290

$

345,955

$

348,886

$

346,957

__________

(1) Regulatory capital metrics and capital ratios as of March 31, 2019 are preliminary and therefore subject to change.

(2) Amounts presented are net of tax.

(3) Total capital equals the sum of Tier 1 capital and Tier 2 capital.

(4) Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that are deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.

(5) Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.

(6) Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.

(7) Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.

(8) TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets.

(9) The adjustments for the following periods consist of:

2019

2018

2018

(Dollars in millions)

Q1

Q4

Q1

Walmart launch and related integration expenses

$

25

Net gains on the sales of exited businesses

$

(74)

Benefit as a result of tax methodology change on rewards costs

(284)

U.K. Payment Protection Insurance customer refund reserve build ("U.K. PPI Reserve")

50

Restructuring charges

$

19

Total

25

(308)

19

Income tax provision

6

18

4

Net income

$

19

$

(290)

$

15

(10) Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total.

(11) Includes impact of related deferred taxes.

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SOURCE Capital One Financial Corporation

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