LivePerson (NASDAQ: LPSN) reported Q4 EPS of ($0.11), $0.13 worse than the analyst estimate of $0.02. Revenue for the quarter came in at $65.7 million versus the consensus estimate of $65.1 million.

"2018 was a year for the record books, as so many of our KPIs, including ARPU, revenue retention, new logos signed, messaging adoption, AI attach rates, and total revenue hit all-time or multi-year highs," said CEO, Robert LoCascio. "Furthermore, the fourth quarter saw LivePerson sign several of the world's largest and most prestigious brands, including Delta Air Lines, which Fortune has named the World's Most Admired Airline for six straight years, as well as one of the five largest global apparel retailers, and a top three bank in Japan. These are clear indicators that Conversational Commerce is moving into the mainstream, and that LivePerson is getting recognized as an industry leader as brands make their purchase decisions."

"Our strategy to ramp investment in 2018 paid off and positions LivePerson for an even stronger 2019, with enhanced product capabilities and a record opportunity pipeline that outstrips our sales capacity," said CFO, Chris Greiner. "In 2019, we will continue to follow our proven blueprint for accelerating growth and capturing market share, by nearly doubling the size of our sales team. We expect these investments to drive a steadily ramping growth rate in 2019 and position LivePerson for at least 20% revenue growth and renewed margin expansion in 2020."

GUIDANCE:

LivePerson sees Q1 2019 revenue of $65.75-66.75 million, versus the consensus of $66.17 million.

LivePerson sees FY2019 revenue of $284.5-291.5 million, versus the consensus of $284.04 million.

For earnings history and earnings-related data on LivePerson (LPSN) click here.