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Trupanion Reports Third Quarter 2018 Results

November 8, 2018 4:05 PM

SEATTLE, Nov. 08, 2018 (GLOBE NEWSWIRE) -- Trupanion, Inc. (Nasdaq: TRUP), a leading provider of medical insurance for cats and dogs, today announced financial results for the third quarter ended September 30, 2018.

“Performance in the third quarter was particularly strong, led by continued success in growing same store sales, improving conversion rates and scaling fixed expenses. We also made meaningful strides in claims automation, which improves the overall customer experience and helps grow the volume of organic referrals,” said Darryl Rawlings, CEO of Trupanion. “These strategic initiatives will remain a long-term focus, as will building greater awareness of Trupanion and the benefits of high-quality medical insurance for pets, through strong relationships with veterinarians across North America.”

Third Quarter 2018 Financial and Business Highlights

Year-to-date 2018 Financial and Business Highlights

Revenue by Quarter

http://resource.globenewswire.com/Resource/Download/f9c4d670-1367-4a5a-9760-f1805b8d5188

Conference CallTrupanion’s management will host a conference call today to review its third quarter 2018 results. The call is scheduled to begin shortly after 1:30 p.m. PT/ 4:30 p.m. ET. A live webcast will be accessible through the Investor Relations section of Trupanion’s website at http://investors.trupanion.com and will be archived online for 3 months upon completion of the conference call. Participants can access the conference call by dialing 1-877-407-0784 (United States) or 1-201-689-8560 (International). A telephonic replay of the call will also be available, one hour after the completion of the call, by dialing 1-844-512-2921 (United States) or 1-412-317-6671 (International) and entering the replay pin number: 13683609.

About TrupanionTrupanion is a leader in medical insurance for cats and dogs throughout the United States and Canada. For almost two decades, Trupanion has given pet owners peace of mind so they can focus on their pet's recovery, not financial stress. Trupanion is committed to providing pet owners with the highest value in pet medical insurance with unlimited payouts for the life of their pets. Trupanion is listed on NASDAQ under the symbol "TRUP". The company was founded in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued, in the United States, by its wholly-owned insurance entity American Pet Insurance Company and, in Canada, by Omega General Insurance Company. For more information, please visit trupanion.com.

Forward-Looking StatementsThis press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 relating to, among other things, expectations, plans, prospects and financial results for Trupanion, including, but not limited to, its expectations regarding its ability to execute its business plans. These forward-looking statements are based upon the current expectations and beliefs of Trupanion’s management as of the date of this press release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. All forward-looking statements made in this press release are based on information available to Trupanion as of the date hereof, and Trupanion has no obligation to update these forward-looking statements.

In particular, the following factors, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the ability to achieve or maintain profitability and/or appropriate levels of cash flow in future periods; the ability to keep growing our membership base and revenue; the accuracy of assumptions used in determining appropriate member acquisition expenditures; the severity and frequency of claims; the ability to maintain high retention rates; the accuracy of assumptions used in pricing medical plan subscriptions and the ability to accurately estimate the impact of new products or offerings on claims frequency; actual claims expense exceeding estimates; regulatory and other constraints on the ability to institute, or the decision to otherwise delay, pricing modifications in response to changes in actual or estimated claims expense; the effectiveness and statutory or regulatory compliance of our Territory Partner model and of our Territory Partners, veterinarians and other third parties in recommending medical plan subscriptions to potential members; the ability to retain existing Territory Partners and increase the number of Territory Partners and active hospitals; compliance by us and those referring us members with laws and regulations that apply to our business, including the sale of a pet medical plan; the ability to maintain the security of our data; fluctuations in currency exchange rates; the ability to protect our proprietary and member information; the ability to maintain our culture and team, including key personnel; the ability to maintain the requisite amount of risk-based capital; our ability to implement and maintain effective controls, including over financial reporting; the ability to protect and enforce Trupanion’s intellectual property rights; the ability to continue key contractual relationships with third parties; third-party claims including litigation and regulatory actions; and the ability to recognize benefits from investments in new solutions and enhancements to Trupanion’s technology platform and website.

For a detailed discussion of these and other cautionary statements, please refer to the risk factors discussed in filings with the Securities and Exchange Commission (SEC), including but not limited to, Trupanion’s Annual Report on Form 10-K for the year ended December 31, 2017 and any subsequently filed reports on Forms 10-Q and 8-K. All documents are available through the SEC’s Electronic Data Gathering Analysis and Retrieval system at www.sec.gov or the Investor Relations section of Trupanion’s website at http://investors.trupanion.com.

Non-GAAP Financial MeasuresTrupanion’s stated results may include certain non-GAAP financial measures. These non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in its industry as other companies in its industry may calculate or use non-GAAP financial measures differently. In addition, there are limitations in using non-GAAP financial measures because the non-GAAP financial measures are not prepared in accordance with GAAP, may be different from non-GAAP financial measures used by other companies and exclude expenses that may have a material impact on Trupanion’s reported financial results. The presentation and utilization of non-GAAP financial measures is not meant to be considered in isolation or as a substitute for the directly comparable financial measures prepared in accordance with GAAP. Trupanion urges its investors to review the reconciliation of its non-GAAP financial measures to the most directly comparable GAAP financial measures in its consolidated financial statements, and not to rely on any single financial or operating measure to evaluate its business. These reconciliations are included below and on Trupanion’s Investor Relations website.

Because of varying available valuation methodologies, subjective assumptions and the variety of equity instruments that can impact a company’s non-cash expenses, Trupanion believes that providing various non-GAAP financial measures that exclude stock-based compensation expense and depreciation and amortization expense allows for more meaningful comparisons between its operating results from period to period. Trupanion offsets sales and marketing expense with sign-up fee revenue in the calculation of net acquisition cost because it collects sign-up fee revenue from new members at the time of enrollment and considers it to be an offset to a portion of Trupanion’s sales and marketing expenses. Trupanion believes this allows it to calculate and present financial measures in a consistent manner across periods. Trupanion’s management believes that the non-GAAP financial measures and the related financial measures derived from them are important tools for financial and operational decision-making and for evaluating operating results over different periods of time.

Trupanion, Inc.Consolidated Statements of Operations(in thousands, except share data)
Three Months EndedSeptember 30, Nine Months EndedSeptember 30,
2018 2017 2018 2017
(unaudited)
Revenue:
Subscription business$67,421 $56,493 $192,805 $159,363
Other business10,743 6,625 28,511 16,759
Total revenue78,164 63,118 221,316 176,122
Cost of revenue:
Subscription business(1)54,753 45,215 158,100 129,052
Other business9,667 6,096 26,055 15,757
Total cost of revenue(2)64,420 51,311 184,155 144,809
Gross profit:
Subscription business12,668 11,278 34,705 30,311
Other business1,076 529 2,456 1,002
Total gross profit13,744 11,807 37,161 31,313
Operating expenses:
Technology and development(1)2,299 2,471 6,761 7,196
General and administrative(1)4,174 4,017 13,242 12,274
Sales and marketing(1)6,365 4,862 18,005 13,323
Total operating expenses12,838 11,350 38,008 32,793
Operating income (loss)906 457 (847) (1,480)
Interest expense336 124 887 370
Other (income) expense, net(628) (99) (1,071) (1,239)
Income (loss) before income taxes1,198 432 (663) (611)
Income tax (benefit) expense(7) 26 (11) 54
Net income (loss)$1,205 $406 $(652) $(665)
Net income (loss) per share:
Basic$0.04 $0.01 $(0.02) $(0.02)
Diluted$0.03 $0.01 $(0.02) $(0.02)
Weighted average common shares outstanding:
Basic33,129,416 30,037,282 31,376,239 29,500,958
Diluted36,385,360 33,113,981 31,376,239 29,500,958
(1)Includes stock-based compensation expense as follows:Three Months Ended Nine Months Ended
September 30, September 30,
2018 2017 2018 2017
Cost of revenue$249 $170 $698 $432
Technology and development58 57 167 166
General and administrative634 503 1,708 1,416
Sales and marketing358 165 980 550
Total stock-based compensation expense$1,299 $895 $3,553 $2,564
(2)The breakout of cost of revenue between veterinary invoice expense and other cost of revenue is as follows:
Three Months Ended September 30, Nine Months Ended September 30,
2018 2017 2018 2017
Veterinary invoice expense$54,303 $43,453 $156,196 $123,649
Other cost of revenue$10,117 $7,858 $27,959 $21,160
Total cost of revenue$64,420 $51,311 $184,155 $144,809

Trupanion, Inc.Consolidated Balance Sheets(in thousands, except share data)
September 30, 2018 December 31, 2017
(unaudited)
Assets
Current assets:
Cash and cash equivalents$34,677 $25,706
Short-term investments39,422 37,590
Accounts and other receivables31,985 20,367
Prepaid expenses and other assets4,184 2,895
Total current assets110,268 86,558
Restricted cash1,400 600
Long-term investments, at fair value3,545 3,237
Property and equipment, net69,998 7,868
Intangible assets, net8,084 4,972
Other long-term assets6,580 2,624
Total assets$199,875 $105,859
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$2,163 $2,716
Accrued liabilities and other current liabilities12,006 7,660
Reserve for veterinary invoices14,216 12,756
Deferred revenue32,848 22,734
Total current liabilities61,233 45,866
Long-term debt8,604 9,324
Deferred tax liabilities1,002 1,002
Other liabilities1,174 1,233
Total liabilities72,013 57,425
Stockholders’ equity:
Common stock: $0.00001 par value, 100,000,000 shares authorized; 34,171,653 and 33,415,668 shares issued and outstanding at September 30, 2018; 30,778,796 and 30,121,496 shares issued and outstanding at December 31, 2017
Preferred stock: $0.00001 par value, 10,000,000 shares authorized; no shares issued and outstanding
Additional paid-in capital217,833 134,511
Accumulated other comprehensive loss(334) (92)
Accumulated deficit(83,436) (82,784)
Treasury stock, at cost: 755,985 shares at June 30, 2018 and 657,300 shares at December 31, 2017(6,201) (3,201)
Total stockholders’ equity127,862 48,434
Total liabilities and stockholders’ equity$199,875 $105,859

Trupanion, Inc.Consolidated Statements of Cash Flows(in thousands)
Three Months Ended September 30, Nine Months Ended September 30,
2018 2017 2018 2017
(unaudited)
Operating activities
Net income (loss)$1,205 $406 $(652) $(665)
Adjustments to reconcile net income (loss) to cash provided by operating activities:
Depreciation and amortization1,136 1,095 3,027 3,208
Stock-based compensation expense1,299 895 3,553 2,564
Gain on sale of equity method investment (1,036)
Other, net(275) 187 (237) 243
Changes in operating assets and liabilities:
Accounts and other receivables(3,424) (3,196) (11,592) (10,164)
Prepaid expenses and other assets269 (114) (549) (297)
Accounts payable, accrued liabilities, and other liabilities1,282 1,209 3,849 2,122
Reserve for veterinary invoices191 380 1,484 1,639
Deferred revenue2,472 2,146 10,133 9,075
Net cash provided by operating activities4,155 3,008 9,016 6,689
Investing activities
Purchases of fixed maturity investment securities(9,181) (5,809) (29,567) (20,704)
Maturities of fixed maturity investment securities12,390 4,166 27,405 15,878
Purchases of other investments(3,000) (3,000)
Acquisition of lease intangibles, related to corporate real estate acquisition(2,959) (2,959)
Proceeds from sale of equity method investment 1,402
Purchases of property and equipment(50,236) (983) (55,856) (2,247)
Other investments(965) (9) (852) (2,762)
Net cash used in investing activities(53,951) (2,635) (64,829) (8,433)
Financing activities
Proceeds from public offering of common stock, net of offering costs(196) 65,690
Proceeds from exercise of stock options1,216 435 2,872 2,082
Shares withheld to satisfy tax withholding(1,839) (1,170) (1,839) (1,170)
Proceeds from exercise of warrants 300
Proceeds from debt financing, net of financing fees(61) 961 9,189 2,420
Repayment of debt financing(10,000) (10,000)
Other financing(179) (209) (535) (412)
Net cash (used in) provided by financing activities(11,059) 17 65,677 2,920
Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash, net108 255 (93) 436
Net change in cash, cash equivalents, and restricted cash(60,747) 645 9,771 1,612
Cash, cash equivalents, and restricted cash at beginning of period96,824 25,204 26,306 24,237
Cash, cash equivalents, and restricted cash at end of period$36,077 $25,849 $36,077 $25,849

The following tables set forth our key operating metrics:
Nine Months Ended September 30,
2018 2017
Total pets enrolled (at period end)497,942 404,069
Total subscription pets enrolled (at period end)416,527 359,102
Monthly average revenue per pet$54.06 $51.67
Lifetime value of a pet (LVP)$714 $701
Average pet acquisition cost (PAC)$157 $141
Average monthly retention98.61% 98.61%
Three Months Ended
Sept. 30, 2018 Jun. 30, 2018 Mar. 31, 2018 Dec. 31, 2017 Sept. 30, 2017 Jun. 30, 2017 Mar. 31, 2017 Dec. 31, 2016
Total pets enrolled (at period end)497,942 472,480 446,533 423,194 404,069 383,293 364,259 343,649
Total subscription pets enrolled (at period end)416,527 401,033 385,640 371,683 359,102 346,409 334,909 323,233
Monthly average revenue per pet$54.55 $53.96 $53.62 $53.17 $52.95 $51.47 $50.50 $49.17
Lifetime value of a pet (LVP)$714 $732 $727 $727 $701 $654 $637 $631
Average pet acquisition cost (PAC)$155 $150 $165 $184 $151 $143 $128 $133
Average monthly retention98.61% 98.64% 98.63% 98.63% 98.61% 98.57% 98.58% 98.6%

The following table reflects the reconciliation of cash provided by operating activities to free cash flow (in thousands):
Three Months EndedSeptember 30, Nine Months Ended September 30,
2018 2017 2018 2017
Net cash provided by operating activities$4,155 $3,008 $9,016 $6,689
Purchases of property and equipment(50,236) (983) (55,856) (2,247)
Free cash flow$(46,081) $2,025 $(46,840) $4,442
Exclude building purchase, net of acquired lease intangibles49,284 52,534
Free cash flow, excluding building purchase, net of acquired lease intangibles$3,203 $2,025 $5,694 $4,442

The following table reflects the reconciliation of GAAP measures to non-GAAP measures (in thousands, except percentages):
Three Months Ended September 30, Nine Months Ended September 30,
2018 2017 2018 2017
Veterinary invoice expense $54,303 $43,453 $156,196 $123,649
Stock-based compensation expense (153) (101) (421) (260)
Cost of goods $54,150 $43,352 $155,775 $123,389
% of revenue 69.3% 68.7% 70.4% 70.1%
Other cost of revenue $10,117 $7,858 $27,959 $21,160
Stock-based compensation expense (96) (69) (277) (172)
Variable expenses $10,021 $7,789 $27,682 $20,988
% of revenue 12.8% 12.3% 12.5% 11.9%
Subscription gross profit $12,668 $11,278 $34,705 $30,311
Stock-based compensation expense 249 170 698 432
Non-GAAP subscription gross profit $12,917 $11,448 $35,403 $30,743
% of subscription revenue 19.2% 20.3% 18.4% 19.3%
Gross profit $13,744 $11,807 $37,161 $31,313
Stock-based compensation expense 249 170 698 432
Non-GAAP gross profit $13,993 $11,977 $37,859 $31,745
% of revenue 17.9% 19.0% 17.1% 18.0%
Technology and development expense $2,299 $2,471 $6,761 $7,196
General and administrative expense 4,174 4,017 13,242 12,274
Depreciation and amortization expense (1,136) (1,095) (3,027) (3,208)
Stock-based compensation expense (692) (560) (1,875) (1,582)
Fixed expenses $4,645 $4,833 $15,101 $14,680
% of revenue 5.9% 7.7% 6.8% 8.3%
Sales and marketing expense $6,365 $4,862 $18,005 $13,323
Stock-based compensation expense (358) (165) (980) (550)
Acquisition cost $6,007 $4,697 $17,025 $12,773
% of revenue 7.7% 7.4% 7.7% 7.3%

The following tables reflect the reconciliation of acquisition cost and net acquisition cost to sales and marketing expense (in thousands):
Nine Months EndedSeptember 30,
2018 2017
Sales and marketing expenses$18,005 $13,323
Excluding:
Stock-based compensation expense(980) (550)
Acquisition cost17,025 12,773
Net of:
Sign-up fee revenue(1,933) (1,061)
Other business segment sales and marketing expense(275) (162)
Net acquisition cost$14,817 $11,550
Three Months Ended
Sept. 30, 2018 Jun. 30, 2018 Mar. 31, 2018 Dec. 31, 2017 Sept. 30, 2017 Jun. 30, 2017 Mar. 31, 2017 Dec. 31, 2016
Sales and marketing expenses$6,365 $5,702 $5,938 $5,781 $4,862 $4,372 $4,089 $3,951
Excluding:
Stock-based compensation expense(358) (349) (273) (172) (165) (198) (187) (113)
Acquisition cost6,007 5,353 5,665 5,609 4,697 4,174 3,902 3,838
Net of:
Sign-up fee revenue(693) (624) (616) (550) (558) (517) (544) (526)
Other business segment sales and marketing expense(99) (88) (87) (56) (51) (63) (48) (62)
Net acquisition cost$5,215 $4,641 $4,962 $5,003 $4,088 $3,594 $3,310 $3,250

The following tables reflect the reconciliation of adjusted EBITDA to net income (loss) (in thousands):
Nine Months Ended September 30,
2018 2017
Net loss$(652) $(665)
Excluding:
Stock-based compensation expense3,553 2,564
Depreciation and amortization expense3,027 3,208
Interest income(628) (224)
Interest expense887 370
Income tax (benefit) expense(11) 54
Gain from equity method investment(107) (1,029)
Adjusted EBITDA$6,069 $4,278
Three Months Ended
Sept. 30, 2018 Jun. 30, 2018 Mar. 31, 2018 Dec. 31, 2017 Sept. 30, 2017 Jun. 30, 2017 Mar. 31, 2017 Dec. 31, 2016
Net income (loss)$1,205 $(377) $(1,480) $(838) $406 $411 $(1,482) $(1,723)
Excluding:
Stock-based compensation expense1,299 1,286 968 855 895 888 781 731
Depreciation and amortization expense1,136 964 927 1,024 1,095 1,077 1,036 1,229
Interest income(317) (179) (132) (3) (97) (76) (51) (41)
Interest expense336 332 219 163 124 109 137 81
Income tax (benefit) expense(7) 91 (95) (482) 26 4 24 7
(Gain) loss from equity method investment (107) (1,036) 7 18
Adjusted EBITDA$3,652 $2,010 $407 $719 $2,449 $1,377 $452 $302

The following table reflects the reconciliation of net income (loss), excluding gain on equity method investment, to net income (loss):
Three Months Ended September 30, Nine Months Ended September 30,
2018 2017 2018 2017
Net income (loss)$1,205 $406 $(652) $(665)
Excluding:
Gain on equity method investment (107) (1,036)
Net income (loss), excluding gain on equity method investment$1,205 $406 $(759) $(1,701)

Contacts:

Investors: Laura Bainbridge, Addo Investor Relations310.829.5400[email protected]

Media:Scott Janzen, Trupanion Director of Communications888.612.1138 ext 3450[email protected]

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Source: Trupanion, Inc.

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