GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)-- CSG (NASDAQ: CSGS), the trusted partner to simplify the complexity of business transformation in the digital age, today reported results for the quarter ended September�30, 2018.

Key Highlights:

• Third quarter 2018 financial results:
  • Total revenues were $213.1 million.
  • GAAP operating income was $25.7 million, or 12.0% of total revenues, and non-GAAP operating income was $35.6 million, or 16.7% of total revenues.
  • GAAP earnings per diluted share (EPS) was $0.49. Non-GAAP EPS was $0.70.
  • Cash flows from operations were $47.1 million.
• CSG declared its quarterly cash dividend of $0.21 per share of common stock, or a total of approximately $7 million, to shareholders.
• In September 2018, CSG announced a Board-approved capital allocation strategy, which included authorization to repurchase up to $150 million of CSG common stock over the next three years.
• On October 1, 2018, CSG acquired Forte Payment Systems, Inc., a leading provider of advanced payment solutions, based in Allen, Texas.

“This quarter reflects the balanced approach we took to drive business and shareholder value,” said Bret Griess, president and chief executive officer for CSG. “In addition to the ongoing investment and focus that we have put into our people, our solutions and our clients, we also enhanced and expanded our addressable market with the acquisition of Forte Payment Systems, an innovator in the payments space. And, thanks to the strong cash we generate from our highly visible and recurring revenues, going forward we will be able to return even more cash to our shareholders in the form of increased share repurchases. We take these actions with one goal in mind, which is to increase our revenues and earnings.”

Financial Overview (unaudited)

(in thousands, except per share amounts and percentages):
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	�	�	Quarter Ended September 30,										�	�	Nine Months Ended September 30,
						�				�	Percent							�				�	Percent
			2018				2017				Changed				2018				2017				Changed
Revenues			$	213,055			$	199,195			7	%			$	627,792			$	584,378			7	%
GAAP Results:
Operating Income			$	25,653			$	28,376			(10	%)			$	75,507			$	79,637			(5	%)
Operating Margin Percentage				12.0	%			14.2	%		—					12.0	%			13.6	%		—
EPS			$	0.49			$	0.44			11	%			$	1.37			$	1.41			(3	%)
Non-GAAP Results:
Operating Income			$	35,578			$	36,452			(2	%)			$	106,455			$	105,784			1	%
Operating Margin Percentage				16.7	%			18.3	%		—					17.0	%			18.1	%		—
EPS			$	0.70			$	0.64			9	%			$	2.11			$	1.89			12	%

For additional information and reconciliations regarding CSG’s use of non-GAAP financial measures, please refer to the attached Exhibit 2 and the Investor Relations section of CSG’s website at www.csgi.com.

Results of Operations

Total Revenues: Total revenues for the third quarter of 2018 were $213.1 million, a 7% increase when compared to revenues of $199.2 million for the third quarter of 2017, and consistent with revenues of $213.0 million for the second quarter of 2018. The year-over-year increase in revenues can be primarily attributed to the acquisition of Business Ink on February 28, 2018.

GAAP Results: GAAP operating income for the third quarter of 2018 was $25.7 million, or 12.0% of total revenues, compared to $28.4 million, or 14.2% of total revenues, for the third quarter of 2017, and $24.1 million, or 11.3% of total revenues, for the second quarter of 2018. GAAP EPS for the third quarter of 2018 was $0.49, as compared to $0.44 for the third quarter of 2017, and $0.46 for the second quarter of 2018.

Non-GAAP Results: Non-GAAP operating income for the third quarter of 2018 was $35.6 million, or 16.7% of total revenues, compared to $36.5 million, or 18.3% of total revenues, for the third quarter of 2017, and $35.6 million, or 16.7% of total revenues for the second quarter of 2018. Non-GAAP EPS for the third quarter of 2018 was $0.70, compared to $0.64 for the third quarter of 2017, and $0.73 for the second quarter of 2018.

The year-over-year increase in GAAP and non-GAAP EPS is primarily due to a lower effective tax rate resulting primarily from the U.S. Tax Reform enacted in December 2017.

Balance Sheet and Cash Flows

Cash, cash equivalents and short-term investments at September�30, 2018 were $199.3 million, compared to $186.4 million as of June�30, 2018 and $261.4 million as of December�31, 2017. CSG had net cash flows from operations for the third quarters ended September�30, 2018 and 2017 of $47.1 million and $38.3 million, respectively, and had non-GAAP free cash flow of $29.7 million and $33.7 million, respectively. For the nine months ended September�30, 2018 and 2017, CSG generated net cash flows from operations of $73.3 million and $102.8 million, respectively and had non-GAAP free cash flow of $29.2 million and $79.5 million, respectively.

Summary of 2018 Financial Guidance

CSG is updating its financial guidance for the full year 2018, to include the fourth quarter impact of the acquisition of Forte Payment Systems, Inc. as follows:

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As of November 7, 2018

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GAAP Measures:

Revenues

$865 - $875 million

$845 - $865 million

Operating Margin Percentage

11.7%

12.6%

EPS

$1.78 - $1.90

$1.89 - $2.02

Cash Flows from Operating Activities

$105 - $115 million

$130 - $150 million

Non-GAAP Measures:

Adjusted Revenues

$853 - $863 million

N/A

Operating Margin Percentage

16.5%

16.9%

Adjusted Operating Margin Percentage

16.7%

N/A

EPS

$2.81 - $2.93

$2.81 - $2.93

For additional information and reconciliations regarding CSG’s use of non-GAAP financial measures, please refer to the attached Exhibit 2 and the Investor Relations section of CSG’s website at www.csgi.com.

Conference Call

CSG will host a conference call on Wednesday, November 7, 2018 at 5:00 p.m. Eastern Time, to discuss CSG’s third quarter results for 2018. The call will be carried live and archived on the Internet. A link to the conference call is available at http://ir.csgi.com. In addition, to reach the conference by phone, dial 1-800-458-4121 and ask the operator for the CSG conference call and Liz Bauer, chairperson.

Additional Information

For information about CSG, please visit CSG’s web site at www.csgi.com. Additional information can be found in the Investor Relations section of the website.

About CSG

CSG simplifies the complexity of business transformation in the digital age for the most respected communications, media and entertainment service providers worldwide. With over 35 years of experience, CSG delivers revenue management, customer experience and digital monetization solutions for every stage of the customer lifecycle. The company is the trusted partner driving digital transformation for leading global brands, including Arrow Electronics, AT&T, Bharti Airtel, Charter Communications, Comcast, DISH, Eastlink, iflix, MTN, TalkTalk, Telefonica, Telstra and Verizon.

At CSG, we have one vision: flexible, seamless, limitless communications, information and content services for everyone. For more information, visit our website at csgi.com and follow us on LinkedIn, Twitter and Facebook.

Forward-Looking Statements

This news release contains forward-looking statements as defined under the Securities Act of 1933, as amended, that are based on assumptions about a number of important factors and involve risks and uncertainties that could cause actual results to differ materially from what appears in this news release. Some of these key factors include, but are not limited to the following items:

• CSG derives approximately sixty percent of its revenues from its three largest clients;
• Continued market acceptance of CSG’s products and services;
• CSG’s ability to continuously develop and enhance products in a timely, cost-effective, technically-advanced and competitive manner;
• CSG’s ability to deliver its solutions in a timely fashion within budget, particularly large and complex software implementations;
• CSG’s dependency on the global telecommunications industry, and in particular, the North American telecommunications industry;
• CSG’s ability to meet its financial expectations as a result of its dependency on software sales, which are subject to greater volatility;
• Increasing competition in CSG’s market from companies of greater size and with broader presence in the communications sector;
• CSG’s ability to successfully integrate and manage acquired businesses or assets to achieve expected strategic, operating and financial goals;
• CSG’s ability to protect its intellectual property rights;
• CSG’s ability to maintain a reliable, secure computing environment;
• CSG’s ability to conduct business in the international marketplace;
• CSG’s ability to comply with applicable U.S. and International laws and regulations; and
• Fluctuations in credit market conditions, general global economic and political conditions, and foreign currency exchange rates.

This list is not exhaustive and readers are encouraged to review the additional risks and important factors described in CSG’s reports on Forms 10-K and 10-Q and other filings made with the SEC.

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CSG SYSTEMS INTERNATIONAL, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS-UNAUDITED
(in thousands, except per share amounts)
�
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	�	�	�	�	September 30,			�	�	December 31,
					2018					2017
ASSETS
Current assets:
Cash and cash equivalents					$	197,172				$	122,243
Short-term investments					�	2,130	�			�	139,117	�
Total cash, cash equivalents and short-term investments						199,302					261,360
Trade accounts receivable:
Billed, net of allowance of $4,182 and $4,149						246,731					219,531
Unbilled						36,847					31,187
Income taxes receivable						7,452					13,839
Other current assets					�	38,706	�			�	28,349	�
Total current assets					�	529,038	�			�	554,266	�
Non-current assets:
Property and equipment, net of depreciation of $108,266 and $123,126						78,265					44,651
Software, net of amortization of $116,761 and $108,986						31,953					26,906
Goodwill						210,697					210,080
Client contracts, net of amortization of zero and $97,109						-					43,626
Acquired client contracts, net of amortization of $81,286 and zero						39,863					-
Client contract costs, net of amortization of $37,038 and zero						35,584					-
Deferred income taxes						11,011					14,057
Other assets					�	10,898	�			�	10,948	�
Total non-current assets					�	418,271	�			�	350,268	�
Total assets					$	947,309	�			$	904,534	�
LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
Current portion of long-term debt					$	7,500				$	22,500
Client deposits						36,079					31,053
Trade accounts payable						39,054					38,420
Accrued employee compensation						56,578					62,984
Deferred revenue						41,388					41,885
Income taxes payable						448					1,216
Other current liabilities					�	21,590	�			�	24,535	�
Total current liabilities					�	202,637	�			�	222,593	�
Non-current liabilities:
Long-term debt, net of unamortized discounts of $15,641 and $18,264						353,109					309,236
Deferred revenue						13,578					12,346
Income taxes payable						2,372					2,415
Deferred income taxes						5,881					4,584
Other non-current liabilities					�	11,313	�			�	10,614	�
Total non-current liabilities					�	386,253	�			�	339,195	�
Total liabilities					�	588,890	�			�	561,788	�
Stockholders' equity:
Preferred stock, par value $.01 per share; 10,000 shares authorized; zero shares issued and outstanding						-					-
Common stock, par value $.01 per share; 100,000 shares authorized; 33,451 and 33,516 shares outstanding						693					689
Common stock warrants; 439 warrants vested; 1,425 issued						9,082					9,082
Additional paid-in capital						436,412					427,091
Treasury stock, at cost; 34,470 and 34,075 shares						(831,585	)				(814,732	)
Accumulated other comprehensive income (loss):
Unrealized loss on short-term investments, net of tax						(7	)				(88	)
Cumulative foreign currency translation adjustments						(37,364	)				(28,734	)
Accumulated earnings					�	781,188	�			�	749,438	�
Total stockholders' equity					�	358,419	�			�	342,746	�
Total liabilities and stockholders' equity					$	947,309	�			$	904,534	�
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CSG SYSTEMS INTERNATIONAL, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME-UNAUDITED
(in thousands, except per share amounts)
�
	�	�	Quarter Ended								�	�	Nine Months Ended
			September 30, 2018			�	�	September 30, 2017					September 30, 2018			�	�	September 30, 2017
Revenues:
Cloud and related solutions			$	186,473				$	164,789				$	551,390				$	481,445
Software and services				14,283					15,726					39,573					46,680
Maintenance			�	12,299	�			�	18,680	�			�	36,829	�			�	56,253	�
Total revenues			�	213,055	�			�	199,195	�			�	627,792	�			�	584,378	�
Cost of revenues (exclusive of depreciation, shown separately below):
Cloud and related solutions				95,092					79,856					277,212					233,194
Software and services				8,669					9,725					25,816					31,404
Maintenance			�	5,291	�			�	10,136	�			�	16,612	�			�	30,487	�
Total cost of revenues				109,052					99,717					319,640					295,085
Other operating expenses:
Research and development				31,477					30,324					91,809					85,103
Selling, general and administrative				39,243					35,816					120,515					109,981
Depreciation				4,831					3,344					13,293					9,975
Restructuring and reorganization charges			�	2,799	�			�	1,618	�			�	7,028	�			�	4,597	�
Total operating expenses			�	187,402	�			�	170,819	�			�	552,285	�			�	504,741	�
Operating income			�	25,653	�			�	28,376	�			�	75,507	�			�	79,637	�
Other income (expense):
Interest expense				(4,456	)				(4,186	)				(13,202	)				(12,638	)
Amortization of original issue discount				(671	)				(634	)				(1,984	)				(2,147	)
Interest and investment income, net				675					800					2,256					2,310
Loss on extinguishment of debt				-					-					(810	)				-
Other, net			�	(709	)			�	(970	)			�	(347	)			�	(1,123	)
Total other			�	(5,161	)			�	(4,990	)			�	(14,087	)			�	(13,598	)
Income before income taxes				20,492					23,386					61,420					66,039
Income tax provision			�	(4,391	)			�	(8,806	)			�	(16,188	)			�	(19,641	)
Net income			$	16,101	�			$	14,580	�			$	45,232	�			$	46,398	�
																				�
Weighted-average shares outstanding:
Basic				32,507					32,561					32,541					32,383
Diluted				32,806					32,901					32,939					32,825
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Earnings per common share:
Basic			$	0.50				$	0.45				$	1.39				$	1.43
Diluted				0.49					0.44					1.37					1.41
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CSG SYSTEMS INTERNATIONAL, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS-UNAUDITED
(in thousands)
�
	�	�	Nine Months Ended
			September 30, 2018			�	�	September 30, 2017
Cash flows from operating activities:
Net income			$	45,232				$	46,398
Adjustments to reconcile net income to net cash provided by operating activities-
Depreciation				13,293					9,975
Amortization				31,974					21,670
Amortization of original issue discount				1,984					2,147
Asset impairment				1,428					2,135
Gain on short-term investments and other				(65	)				(76	)
Loss on extinguishment of debt				810					-
Deferred income taxes				2,150					1,487
Stock-based compensation			�	14,805	�			�	16,659	�
Subtotal			�	111,611	�			�	100,395	�
Changes in operating assets and liabilities, net of acquired amounts:
Trade accounts receivable, net				(15,952	)				7,567
Other current and non-current assets				(21,763	)				(1,788	)
Income taxes payable/receivable				5,365					1,715
Trade accounts payable and accrued liabilities				(13,174	)				(16,007	)
Deferred revenue			�	7,182	�			�	10,940	�
Net cash provided by operating activities			�	73,269	�			�	102,822	�
										�
Cash flows from investing activities:
Purchases of property and equipment				(44,047	)				(23,370	)
Purchases of short-term investments				(53,285	)				(116,203	)
Proceeds from sale/maturity of short-term investments				190,467					150,768
Acquisition of and investments in business, net of cash acquired				(71,443	)				-
Acquisition of and investments in client contracts			�	-	�			�	(10,082	)
Net cash provided by investing activities			�	21,692	�			�	1,113	�
										�
Cash flows from financing activities:
Proceeds from issuance of common stock				1,701					1,259
Payment of cash dividends				(21,197	)				(20,405	)
Repurchase of common stock				(24,034	)				(24,764	)
Proceeds from long-term debt				150,000					-
Payments on long-term debt				(123,750	)				(11,250	)
Settlement of convertible notes				-					(34,771	)
Payments of deferred financing costs			�	(1,490	)			�	-	�
Net cash used in financing activities			�	(18,770	)			�	(89,931	)
Effect of exchange rate fluctuations on cash			�	(1,262	)			�	2,396	�
										�
Net increase in cash and cash equivalents				74,929					16,400
										�
Cash and cash equivalents, beginning of period			�	122,243	�			�	126,351	�
Cash and cash equivalents, end of period			$	197,172	�			$	142,751	�
										�
Supplemental disclosures of cash flow information:
Cash paid during the period for-
Interest			$	14,181				$	13,638
Income taxes				8,426					16,407
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EXHIBIT 1
CSG SYSTEMS INTERNATIONAL, INC.
SUPPLEMENTAL REVENUE ANALYSIS
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Revenues by Geography
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	�	�	�	�	Quarter Ended		�	�	Quarter Ended		�	�	Quarter Ended
					September 30,				June 30,				September 30,
					2018				2018				2017
Americas					85	%			85	%			85	%
Europe, Middle East and Africa					10	%			10	%			8	%
Asia Pacific					5	%			5	%			7	%
Total Revenues					100	%			100	%			100	%
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Revenues by Significant Customers: 10% or more of Revenues
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					Quarter Ended				Quarter Ended				Quarter Ended
					September 30,				June 30,				September 30,
					2018				2018				2017
Comcast					26	%			25	%			28	%
Charter					21	%			21	%			23	%
DISH					9	%			10	%			11	%
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EXHIBIT 2
CSG SYSTEMS INTERNATIONAL, INC.
DISCLOSURES FOR NON-GAAP FINANCIAL MEASURES

Use of Non-GAAP Financial Measures and Limitations

To supplement its condensed consolidated financial statements presented in accordance with generally accepted accounting principles (GAAP), CSG uses non-GAAP operating income, non-GAAP EPS, non-GAAP adjusted EBITDA, and non-GAAP free cash flow. CSG believes that these non-GAAP financial measures, when reviewed in conjunction with its GAAP financial measures, provide investors with greater transparency to the information used by CSG’s management in its financial and operational decision making. CSG uses these non-GAAP financial measures for the following purposes:

• Certain internal financial planning, reporting, and analysis;
• Forecasting and budgeting;
• Certain management compensation incentives; and
• Communications with CSG’s Board of Directors, stockholders, financial analysts, and investors.

These non-GAAP financial measures are provided with the intent of providing investors with the following information:

• A more complete understanding of CSG’s underlying operational results, trends, and cash generating capabilities;
• Consistency and comparability with CSG’s historical financial results; and
• Comparability to similar companies, many of which present similar non-GAAP financial measures to investors.

Non-GAAP financial measures are not measures of performance under GAAP, and therefore should not be considered in isolation or as a substitute for GAAP financial information. Limitations with the use of non-GAAP financial measures include the following items:

• Non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles;
• The way in which CSG calculates non-GAAP financial measures may differ from the way in which other companies calculate similar non-GAAP financial measures;
• Non-GAAP financial measures do not include all items of income and expense that affect CSG’s operations and that are required by GAAP to be included in financial statements;
• Certain adjustments to CSG’s non-GAAP financial measures result in the exclusion of items that are recurring and will be reflected in CSG’s financial statements in future periods; and
• Certain charges excluded from CSG’s non-GAAP financial measures are cash expenses, and therefore do impact CSG’s cash position.

CSG compensates for these limitations by relying primarily on its GAAP results and using non-GAAP financial measures as a supplement only. Additionally, CSG provides specific information regarding the treatment of GAAP amounts considered in preparing the non-GAAP financial measures and reconciles each non-GAAP financial measure to the most directly comparable GAAP measure.

Non-GAAP Financial Measures: Basis of Presentation

The table below outlines the exclusions from CSG’s non-GAAP financial measures:

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Non-GAAP Exclusions

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Operating Income

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EPS

Restructuring and reorganization charges

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X

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X

Acquisition-related costs

X

X

Stock-based compensation

X

X

Amortization of acquired intangible assets

X

X

Amortization of original issue discount (“OID”)

—

X

Gain (loss) on extinguishment of debt

—

X

Unusual income tax matters

—

X

CSG believes that excluding certain items in calculating its non-GAAP financial measures provides meaningful supplemental information regarding CSG’s performance and these items are excluded for the following reasons:

• Restructuring and reorganization charges are expenses that result from cost reduction initiatives and/or significant changes to CSG’s business, to include such things as involuntary employee terminations, changes in management structure, divestitures of businesses, facility consolidations and abandonments, and fundamental reorganizations impacting operational focus and direction. These charges are not considered reflective of CSG’s recurring core business operating results. The exclusion of these items in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to compare CSG’s current financial results with historical and future periods.
• Acquisition-related costs relate to direct and incremental expenses related to business acquisitions, and thus, are not considered reflective of CSG’s recurring core business operating results. These costs typically include expenses related to legal, accounting, and other professional services. The exclusion of these costs in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to compare CSG’s current financial results with historical and future periods.
• Stock-based compensation results from CSG’s issuance of equity awards to its employees under incentive compensation programs. The amount of this incentive compensation in any period is not generally linked to the level of performance by employees or CSG. The exclusion of these expenses in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to evaluate the non-cash expense related to compensation included in CSG’s results of operations, and therefore, the exclusion of this item allows investors to further evaluate the cash generating capabilities of CSG’s business.
• Amortization of acquired intangible assets is the result of business acquisitions. A portion of the purchase price in an acquisition is allocated to acquired intangible assets (e.g., software, client relationships, etc.), which are then amortized to expense over their estimated useful lives. This annual amortization expense is generally unchanged from the initial estimates, regardless of performance of the acquired business in any one period. Also, the value assigned to acquired intangible assets in a business combination is based on various estimates and valuation techniques, and does not necessarily represent the costs CSG would incur to develop such capabilities internally. Additionally, amortization of acquired intangible assets can be inconsistent in amount and frequency, and can be significantly affected by the timing and size of an acquisition. The exclusion of these expenses in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to evaluate the non-cash expense related to acquisitions included in CSG’s results of operations, and therefore, the exclusion of this item allows investors to further evaluate the cash generating capabilities of CSG’s business.
• The convertible notes OID is the result of allocating a portion of the principal balance of the debt at issuance to the equity component of the instrument, as required under current accounting rules. This OID is then amortized to interest expense over the life of the respective convertible debt instrument. The interest expense related to the amortization of the OID is a non-cash expense, and therefore, the exclusion of this item allows investors to further evaluate the cash interest costs of CSG’s convertible notes for cash flow, liquidity, and debt service purposes.
• Gains and losses related to the extinguishment of debt are a result of the refinancing of CSG’s credit agreement and/or repurchase of CSG’s convertible notes. These activities are not considered reflective of CSG’s recurring core business operating results. Any resulting gain or loss is generally non-cash income or expense, and therefore, the exclusion of this item allows investors to further evaluate the cash impact of these repurchases for cash flow and liquidity purposes. In addition, the exclusion of these gains and losses in calculating CSG’s non-GAAP EPS allows management and investors an additional means to compare CSG’s current operating results with historical and future periods.
• Unusual items within CSG’s quarterly and/or annual income tax expense can occur from such things as income tax accounting timing matters, income taxes related to unusual events, or as a result of different treatment of certain items for book accounting and income tax purposes. Consideration of such items in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to compare CSG’s current financial results with historical and future periods.

CSG also reports non-GAAP adjusted EBITDA and non-GAAP free cash flow. Management believes non-GAAP adjusted EBITDA is a useful measure to investors in evaluating CSG’s operating performance, debt servicing capabilities, and enterprise valuation. CSG defines non-GAAP adjusted EBITDA as income before interest, income taxes, depreciation, amortization, stock-based compensation, foreign currency transaction adjustments, and unusual items, such as restructuring and reorganization charges, and gains and losses related to the extinguishment of debt, as discussed above. Additionally, management uses non-GAAP free cash flow, among other measures, to assess its financial performance and cash generating capabilities, and believes that it is useful to investors because it shows CSG’s cash available to service debt, make strategic acquisitions and investments, repurchase its common stock, pay cash dividends, and fund ongoing operations. CSG defines non-GAAP free cash flow as net cash flows from operating activities less the purchases of property and equipment.

Non-GAAP Financial Measures

Non-GAAP Operating Income:

The reconciliations of GAAP operating income to non-GAAP operating income for the indicated periods are as follows (in thousands, except percentages):

	�	�	Quarter Ended						�	�	Quarter Ended
			September 30, 2018								September 30, 2017
					�	�	% of						�	�	% of
			Amounts				Revenues				Amounts				Revenues
GAAP operating income			$	25,653			12.0	%			$	28,376			14.2	%
Restructuring and reorganization charges (1)				2,799			1.4	%				1,618			0.8	%
Acquisition-related charges				261			0.1	%				-			-	%
Stock-based compensation (1)				4,695			2.2	%				4,700			2.4	%
Amortization of acquired intangible assets			�	2,170			1.0	%			�	1,758			0.9	%
Non-GAAP operating income			$	35,578			16.7	%			$	36,452			18.3	%
																�
																�
			Nine Months Ended								Nine Months Ended
			September 30, 2018								September 30, 2017
							% of								% of
			Amounts				Revenues				Amounts				Revenues
GAAP operating income			$	75,507			12.0	%			$	79,637			13.6	%
Restructuring and reorganization charges (1)				7,028			1.2	%				4,597			0.8	%
Acquisition-related charges				2,619			0.4	%				-			-	%
Stock-based compensation (1)				14,928			2.4	%				16,344			2.8	%
Amortization of acquired intangible assets			�	6,373			1.0	%			�	5,206			0.9	%
Non-GAAP operating income			$	106,455			17.0	%			$	105,784			18.1	%

(1)	�	Stock-based compensation included in the tables above and following excludes amounts that have been recorded in restructuring and reorganization charges.
		�

Non-GAAP EPS:

The reconciliations of GAAP EPS to non-GAAP EPS for the indicated periods are as follows (in thousands, except per share amounts):

	�	�	Quarter Ended							�	�	Quarter Ended
			September 30, 2018									September 30, 2017
			Amounts			�	�	EPS (3)				Amounts			�	�	EPS (3)
GAAP net income			$	16,101				$	0.49			$	14,580				$	0.44
GAAP income tax provision (2)			�	4,391	�							�	8,806	�
GAAP income before income taxes				20,492									23,386
Restructuring and reorganization charges (1)				2,799									1,618
Acquisition-related costs				261									-
Stock-based compensation (1)				4,695									4,700
Amortization of acquired intangible assets				2,170									1,758
Amortization of OID			�	671	�							�	634	�
Non-GAAP income before income taxes				31,088									32,096
Non-GAAP income tax provision (2)			�	(8,238	)							�	(11,016	)
Non-GAAP net income			$	22,850	�			$	0.70			$	21,080	�			$	0.64
																		�

	�	�	Nine Months Ended							�	�	Nine Months Ended
			September 30, 2018									September 30, 2017
			Amounts			�	�	EPS (3)				Amounts			�	�	EPS (3)
GAAP net income			$	45,232				$	1.37			$	46,398				$	1.41
GAAP income tax provision (2)			�	16,188	�							�	19,641	�
GAAP income before income taxes				61,420									66,039
Restructuring and reorganization charges (1)				7,028									4,597
Acquisition-related costs				2,619									-
Stock-based compensation (1)				14,928									16,344
Amortization of acquired intangible assets				6,373									5,206
Loss on extinguishment of debt				810									-
Amortization of OID			�	1,984	�							�	2,147	�
Non-GAAP income before income taxes				95,162									94,333
Non-GAAP income tax provision (2)			�	(25,538	)							�	(32,394	)
Non-GAAP net income			$	69,624	�			$	2.11			$	61,939	�			$	1.89

(2)	�	For the third quarter and nine months ended September 30, 2018 the GAAP effective income tax rates were approximately 21% and 26%, respectively, and the non-GAAP effective income tax rates were approximately 27% for both periods. The difference between the GAAP and non-GAAP effective income tax rates relates primarily to certain discrete items recorded during the third quarter ended September 30, 2018 that were excluded from the calculation of the non-GAAP effective income tax rate.
�
		For the third quarter and nine months ended September 30, 2017 the GAAP effective income tax rates were approximately 38% and 30%, respectively, and the non-GAAP effective income tax rates were approximately 34% for both periods. The difference between the GAAP and non-GAAP effective income tax rates relates primarily to the timing treatment of the net income tax benefit from Comcast’s exercise of their vested stock warrants in January 2017. The net income tax benefit from this item was spread ratably across 2017 in the non-GAAP effective income tax rate; however, the entire amount of the benefit was recorded as a discrete item, as required by GAAP, in the first quarter.
�
(3)		The outstanding diluted shares for the third quarter and nine months ended September 30, 2018 were 32.8 million and 32.9 million, respectively, and for the third quarter and nine months ended September 30, 2017 were 32.9 million and 32.8 million, respectively.
		�

Non-GAAP Adjusted EBITDA:

CSG’s calculation of non-GAAP adjusted EBITDA and the reconciliation of CSG’s non-GAAP adjusted EBITDA measure to GAAP net income is provided below for the indicated periods (in thousands, except percentages):

	�	�	Quarter Ended								�	�	Nine Months Ended
			September 30,										September 30,
			2018			�	�	2017					2018			�	�	2017
GAAP net income			$	16,101				$	14,580				$	45,232				$	46,398
GAAP income tax provision				4,391					8,806					16,188					19,641
Interest expense (4)				4,456					4,186					13,202					12,638
Amortization of OID				671					634					1,984					2,147
Loss on extinguishment of debt				-					-					810					-
Interest and investment income and other, net			�	34	�			�	170	�			�	(1,909	)			�	(1,187	)
GAAP operating income				25,653					28,376					75,507					79,637
Restructuring and reorganization charges (1)				2,799					1,618					7,028					4,597
Stock-based compensation (1)				4,695					4,700					14,928					16,344
Amortization of acquired intangible assets (5)				2,170					1,758					6,373					5,206
Amortization of other intangible assets (5)				2,415					4,938					6,996					14,770
Amortization of client contract costs (5)				6,023					-					17,285					-
Acquisition-related costs				261					-					2,619					-
Depreciation			�	4,831	�			�	3,344	�			�	13,293	�			�	9,975	�
Non-GAAP adjusted EBITDA			$	48,847	�			$	44,734	�			$	144,029	�			$	130,529	�
Non-GAAP adjusted EBITDA as a percentage of revenues			�	23	%			�	22	%			�	23	%			�	22	%

(4)	�	Interest expense includes amortization of deferred financing costs as provided in Note 5 below.
�
(5)		Amortization on the statement of cash flows is made up of the following items for the indicated periods (in thousands):

�	�	�	�		�	�	Quarter Ended						�	�	Nine Months Ended
							September 30,								September 30,
							2018		�	�	2017				2018		�	�	2017
				Amortization of acquired intangible assets			$	2,170			$	1,758			$	6,373			$	5,206
				Amortization of other intangible assets				2,415				4,938				6,996				14,770
				Amortization of client contract costs				6,023				-				17,285				-
				Amortization of deferred financing costs			�	409			�	556			�	1,320			�	1,694
				Total amortization			$	11,017			$	7,252			$	31,974			$	21,670
																				�

Non-GAAP Free Cash Flow:

CSG’s calculation of non-GAAP free cash flow and the reconciliation of CSG’s non-GAAP free cash flow measure to cash flows from operating activities are provided below for the indicated periods (in thousands):

	�	�	Quarter Ended								�	�	Nine Months Ended
			September 30,										September 30,
			2018			�	�	2017					2018			�	�	2017
Cash flows from operating activities			$	47,055				$	38,334				$	73,269				$	102,822
Purchases of property and equipment			�	(17,332	)			�	(4,632	)			�	(44,047	)			�	(23,370	)
Non-GAAP free cash flow			$	29,723	�			$	33,702	�			$	29,222	�			$	79,452	�
																				�

Non-GAAP Financial Measures – 2018 Financial Guidance

Non-GAAP Adjusted Revenues:

The reconciliation of GAAP revenues to non-GAAP adjusted revenues, as included in CSG’s 2018 full year financial guidance, is as follows:

�

�

�

�

�

�

�

�

2018 Guidance Range

Low Range

�

�

High Range

GAAP revenues

$

865,000

$

875,000

Less: Transaction fees

�

(12,000

)

�

(12,000

)

Non-GAAP adjusted revenues (6)

$

853,000

�

$

863,000

�

(6)	�	Non-GAAP adjusted revenues are defined as GAAP revenues less transaction fees. Transaction fees are primarily comprised of interchange and other payment-related fees paid, in conjunction with the delivery of service to clients under its payment services contracts, to third-party payment processors and financial institutions by Forte, a CSG company acquired in October 2018. Because Forte controls the integrated service provided under its payment services client contracts, these transaction fees are presented gross, and not netted against revenues; however, other payments companies who do not provide and/or control an integrated service present their revenues net of transaction fees. We believe non-GAAP adjusted revenues is a useful financial measure as: (i) it is a primary metric used by management to measure performance; and (ii) it provides comparability to other payments companies.
		�

Non-GAAP Operating Margin Percentage:

The reconciliation of GAAP operating margin percentage to non-GAAP adjusted operating margin percentage, as included in CSG’s 2018 full year financial guidance, is as follows:

�	�	�	�		�	�	�	�	2018
									Guidance
				GAAP operating margin percentage					11.7	%
				Restructuring and reorganization charges (7)					0.8	%
				Acquisition-related costs (8)					0.3	%
				Stock-based compensation (9)					2.3	%
				Amortization of acquired intangible assets (10)					1.4	%
				Non-GAAP operating margin percentage					16.5	%
				Transaction fees (11)					0.2	%
				Non-GAAP adjusted operating margin percentage					16.7	%
										�

(7)	�	This represents the pretax impact of restructuring and reorganization charges of an estimated $7 million on CSG’s GAAP operating margin percentage based on the midpoint of 2018 GAAP revenue guidance.
�
(8)		This represents the pretax impact of acquisition-related costs of an estimated $3 million on CSG’s GAAP operating margin percentage based on the midpoint of 2018 GAAP revenue guidance.
�
(9)		This represents the pretax impact of stock-based compensation expense of an estimated $20 million on CSG’s GAAP operating margin percentage based on the midpoint of 2018 GAAP revenue guidance.
�
(10)		This represents the pretax impact of amortization of acquired intangible assets expense of an estimated $12 million on CSG’s GAAP operating margin percentage based on the midpoint of 2018 GAAP revenue guidance.
�
(11)		This represents the pretax impact of transaction fees of an estimated $12 million on CSG’s GAAP operating margin percentage based on the midpoint of 2018 GAAP revenue guidance.
		�

Non-GAAP EPS:

The reconciliation of GAAP EPS to non-GAAP EPS as included in CSG’s 2018 full year financial guidance is as follows (in thousands, except per share amounts):

	�	�	2018 Guidance Range
			Low Range							�	�	High Range
			Amounts			�	�	EPS (13)				Amounts			�	�	EPS (13)
GAAP net income			$	58,700				$	1.78			$	62,500				$	1.90
GAAP income tax provision (12)			�	21,600								�	23,100
GAAP income before income taxes				80,300									85,600
Restructuring and reorganization charges				7,000									7,000
Acquisition-related costs				2,600									2,600
Stock-based compensation				20,000									20,000
Amortization of acquired intangible assets				12,400									12,400
Loss on extinguishment of debt				800									800
Amortization of OID			�	2,700	�							�	2,700	�
Non-GAAP income before income taxes				125,800									131,100
Non-GAAP income tax provision (12)			�	(33,400	)							�	(34,700	)
Non-GAAP net income			$	92,400	�			$	2.81			$	96,400	�			$	2.93

(12)	�	For 2018, the estimated effective income tax rate for GAAP and non-GAAP purposes is expected to be approximately 27%.
�
(13)		The weighted-average diluted shares outstanding are expected to be approximately 33 million.
		�

Non-GAAP Adjusted EBITDA:

CSG’s calculation of non-GAAP adjusted EBITDA and the reconciliation of CSG’s non-GAAP adjusted EBITDA measure to GAAP net income is provided below for CSG’s 2018 full year financial guidance at the mid-point (in thousands, except percentages):

�	�	�	�		�	�	2018
				GAAP net income			$	60,600
				GAAP income tax provision				22,400
				Interest expense				17,700
				Amortization of OID				2,700
				Loss on extinguishment of debt				800
				Interest and investment income and other, net			�	(2,200	)
				GAAP operating income				102,000
				Restructuring and reorganization charges				7,000
				Acquisition-related costs				2,600
				Stock-based compensation				20,000
				Amortization of acquired intangible assets				12,400
				Amortization of other intangible assets				9,300
				Amortization of client contract costs				23,600
				Depreciation			�	18,400	�
				Non-GAAP adjusted EBITDA			$	195,300	�
				Non-GAAP adjusted EBITDA as a percentage of non-GAAP adjusted revenues			�	23	%
									�

Non-GAAP Free Cash Flow:

CSG’s calculation of non-GAAP free cash flow and the reconciliation of CSG’s non-GAAP free cash flow measure to cash flows from operating activities is provided below for the indicated period (in thousands):

�	�	�	�		�	�	�	�	2018
				Cash flows from operating activities					$	110,000
				Purchases of property and equipment					�	(60,000	)
				Non-GAAP free cash flow					$	50,000	�

View source version on businesswire.com: https://www.businesswire.com/news/home/20181107005830/en/

CSG Systems International, Inc.

Liz Bauer, 303-804-4065

Chief Communications and Investor Relations Officer

[email protected]

Source: CSG Systems International, Inc.

Press Releases

CSG Systems (CSGS) Misses Q3 EPS by 1c, Revenues Miss; Offers FY18 EPS/Revenue GuidanceNovember 7, 2018 4:27 PM