eGain to showcase customer success and solution innovation at Digital+AI Day 2018 London
Consume innovation easily and leverage best practices to deliver DX success
SUNNYVALE, Calif. and NEWBURY, United Kingdom, April 16, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain Digital+AI Day on May 14, 2018 at The Brewery in London.
According to multiple research studies, 70-90% of digital transformation initiatives fail, largely due to point-solution spaghetti and unsynchronized innovation. eGain Digital+AI Day will showcase easy-to-consume innovations, at-scale customer success stories, and industry-leading next practices for DX (digital experience) success. Also, Digital Transformation (DT) experts will show how to operationalize your DX strategies in an agile, no-risk way.
Here are the highlights:
- Keynote address: Ashu Roy, eGain CEO— Digital + AI: Connect More Dots
- Thought leadership: Brian Manusama, Research Director, Gartner— Next-Gen Digital Experiences: Frictionless, Automated, Smart and Trusted
- Customer success at scale with eGain— BT (EE)— Daimler AG (car2go)
- Next practices and ideas— Easy AX: Digital-First Agent Desktop— AI, Knowledge, Analytics: 1-2-3-Punch for Service Transformation— Connected Analytics: From Theory to Practice— Why Everyone is Messaging and How to Cope
- Demo lounge and expert access (open all day)
How to register
Note: All sessions are subject to change without notice.
About eGain
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world. To find out more about eGain, visit http://www.egain.com.
eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.
| eGain media contacts Cynthia Tu eGain CorporateEmail: [email protected] Phone: 408 636 4505 Jane Stewart eGain Europe Email: [email protected] Phone: +44 (0)1635 800087, Ext. 5118 |