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Salesforce Announces Record Fourth Quarter and Full Year Fiscal 2018 Results

February 28, 2018 4:05 PM

SAN FRANCISCO, Feb. 28, 2018 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its fiscal fourth quarter and full fiscal year ended January 31, 2018.

Salesforce (PRNewsFoto/salesforce.com) (PRNewsfoto/Salesforce)

"We had an outstanding quarter of growth that propelled Salesforce over the $10 billion revenue milestone for the year," said Marc Benioff, chairman and CEO, Salesforce. "No other enterprise software company has achieved this scale faster than Salesforce. Our relentless focus on customer success continues to strengthen our position as the global leader in CRM."

Salesforce delivered the following results for its fiscal fourth quarter and full fiscal year 2018:

Revenue: Total fourth quarter revenue was $2.85 billion, an increase of 24% year-over-year, and 21% in constant currency. Subscription and support revenues were $2.66 billion, an increase of 26% year-over-year. Professional services and other revenues were $196 million, an increase of 7% year-over-year.

Full fiscal year 2018 revenue was $10.48 billion, an increase of 25% year-over-year, and 24% in constant currency. Subscription and support revenues were $9.71 billion, an increase of 25% year-over-year. Professional services and other revenues were $769 million, an increase of 21% year-over-year.

Earnings per Share: Fourth quarter GAAP diluted earnings per share was $0.09, and non-GAAP diluted earnings per share was $0.35. Earnings per share benefitted by $0.02 related to net realized gains from strategic investments in the fourth quarter. For the full fiscal year 2018, GAAP diluted earnings per share was $0.17, and non-GAAP diluted earnings per share was $1.35.

Cash: Cash generated from operations for the fourth quarter was $1.05 billion, an increase of 49% year-over-year. Cash generated from operations for the full fiscal year 2018 was $2.74 billion, an increase of 27% year-over-year. Total cash, cash equivalents and marketable securities finished the fourth quarter at $4.52 billion.

Deferred Revenue: Deferred revenue on the balance sheet as of January 31, 2018 was $7.09 billion, an increase of 28% year-over-year, and 25% in constant currency. Unbilled deferred revenue, representing business that is contracted but unbilled and off balance sheet, ended the fourth quarter at approximately $13.3 billion, up 48% year-over-year.

As of February 28, 2018, the company is initiating revenue, earnings per share, and deferred revenue guidance for its first quarter of fiscal year 2019. In addition, the company is raising its full fiscal year 2019 revenue guidance previously provided on November 21, 2017. The company is also initiating earnings per share guidance and operating cash flow guidance for its full fiscal year 2019. The guidance below does not reflect the impact of new accounting standards ASC 606, ASC 340-40 and ASU 2016-01[1] and is based on estimated GAAP tax rates that reflect the company's currently available information, including its anticipated impact of the new Tax Act and interpretations thereof, as well as other factors and assumptions.

Q1 FY19 Guidance: Revenue is projected to be $2.925 billion to $2.935 billion, an increase of 23% year-over-year.

GAAP diluted earnings per share is projected to be $0.09 to $0.10, while non-GAAP diluted earnings per share is projected to be $0.43 to $0.44.

On balance sheet deferred revenue growth is projected to be 23% to 24% year-over-year.

Full Year FY19 Guidance: Revenue is projected to be $12.6 billion to $12.65 billion, an increase of 20% to 21% year-over-year.

GAAP diluted earnings per share is projected to be $0.61 to $0.63, while non-GAAP diluted earnings per share is projected to be $2.02 to $2.04.

Operating cash flow growth is projected to be 20% to 21% year-over-year.

The following is a per share reconciliation of GAAP diluted earnings per share to non-GAAP diluted earnings per share guidance for the next quarter and the full year:

Fiscal 2019

Q1

FY2019

GAAP diluted EPS range*

$0.09 - $0.10

$0.61 - $0.63

Plus

Amortization of purchased intangibles

$ 0.09

$ 0.35

Stock-based expense

$ 0.34

$ 1.47

Amortization of debt discount, net

$ 0.01

$ 0.01

Less

Income tax effects and adjustments**

$ (0.10)

$ (0.42)

Non-GAAP diluted EPS***

$0.43 - $0.44

$2.02 - $2.04

Shares used in computing basic net income per share (millions)

730

742

Shares used in computing diluted net income per share (millions)

757

763

* The Company's GAAP tax provision is expected to be 20.0% for the three months ended April 30th, 2018 and 18.5% for the twelve months ended January 31st, 2019. The Company's GAAP diluted EPS excludes the effect of ASU 2016-01.

** The Company's Non-GAAP tax provision uses a long-term projected tax rate of 21.5%, which reflects currently available information and could be subject to change.

*** The Company's Non-GAAP diluted EPS excludes the effect of ASU 2016-01.

For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

Quarterly Conference CallSalesforce will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) today to discuss its financial results with the investment community. A live web broadcast of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor. A live dial-in is available domestically at 866-901-SFDC or 866-901-7332 and internationally at 706-902-1764, passcode 9190744. A replay will be available at (800) 585-8367 or (855) 859-2056 until midnight (ET) Mar. 30, 2018.

About SalesforceSalesforce, the global leader in CRM, empowers companies to connect with their customers in a whole new way. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information about Salesforce, visit: www.salesforce.com.

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about our financial results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, diluted earnings per share, operating cash flow growth, operating margin improvement, deferred revenue growth, expected revenue growth, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, amortization of debt discount and shares outstanding. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements we make.

The risks and uncertainties referred to above include -- but are not limited to -- risks associated with the effect of general economic and market conditions; the impact of foreign currency exchange rate and interest rate fluctuations on our results; our business strategy and our plan to build our business, including our strategy to be the leading provider of enterprise cloud computing applications and platforms; the pace of change and innovation in enterprise cloud computing services; the competitive nature of the market in which we participate; our international expansion strategy; our service performance and security, including the resources and costs required to prevent, detect and remediate potential security breaches; the expenses associated with new data centers and third-party infrastructure providers; additional data center capacity; real estate and office facilities space; our operating results and cash flows; new services and product features; our strategy of acquiring or making investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; our ability to realize the benefits from strategic partnerships and investments; our ability to successfully integrate acquired businesses and technologies; our ability to continue to grow and maintain deferred revenue and unbilled deferred revenue; our ability to protect our intellectual property rights; our ability to develop our brands; our reliance on third-party hardware, software and platform providers; our dependency on the development and maintenance of the infrastructure of the Internet; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy and import and export controls; the valuation of our deferred tax assets; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws, including the U.S. Tax Cuts and Jobs Act, and interpretations thereof; uncertainties affecting our ability to estimate our non-GAAP tax rate; the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; factors related to our outstanding convertible notes, revolving credit facility, term loan and loan associated with 50 Fremont; compliance with our debt covenants and capital lease obligations; current and potential litigation involving us; and the impact of climate change.

Further information on these and other factors that could affect the company's financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Investor Information section of the company's website at www.salesforce.com/investor.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

© 2018 salesforce.com, inc. All rights reserved. Salesforce and other marks are trademarks of salesforce.com, inc. Other brands featured herein may be trademarks of their respective owners.

Non-GAAP Financial Measures: This press release includes information about non-GAAP diluted earnings per share, non-GAAP tax rates, non-GAAP free cash flow, and constant currency revenue and constant currency deferred revenue growth rates (collectively the "non-GAAP financial measures"). These non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally accepted accounting principles and computational methods may differ from those used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company's consolidated financial statements prepared in accordance with GAAP. Management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company's performance.

The primary purpose of using non-GAAP measures is to provide supplemental information that may prove useful to investors and to enable investors to evaluate the company's results in the same way management does. Management believes that supplementing GAAP disclosure with non-GAAP disclosure provides investors with a more complete view of the company's operational performance and allows for meaningful period-to-period comparisons and analysis of trends in the company's business. Further, to the extent that other companies use similar methods in calculating non-GAAP measures, the provision of supplemental non-GAAP information can allow for a comparison of the company's relative performance against other companies that also report non-GAAP operating results.

Non-GAAP diluted earnings per share excludes, to the extent applicable, the impact of the following items: stock-based compensation, amortization of acquisition-related intangibles, amortization of acquired leases, the net amortization of debt discount on the company's convertible senior notes, gains/losses on conversions of the company's convertible senior notes, gains/losses on sales of land and building improvements, gains/losses on company-initiated acquisitions of entities in which the company held an equity investment, and termination of office leases, as well as income tax adjustments. These items are excluded because the decisions that give rise to them are not made to increase revenue in a particular period, but instead for the company's long-term benefit over multiple periods.

Specifically, management is excluding the following items from its non-GAAP earnings per share, as applicable, for the periods presented in the Q4 FY18 financial statements and for its non-GAAP estimates for Q1 and FY19:

  • Stock-Based Expenses: The company's compensation strategy includes the use of stock-based compensation to attract and retain employees and executives. It is principally aimed at aligning their interests with those of our stockholders and at long-term employee retention, rather than to motivate or reward operational performance for any particular period. Thus, stock-based compensation expense varies for reasons that are generally unrelated to operational decisions and performance in any particular period.
  • Amortization of Purchased Intangibles and Acquired Leases: The company views amortization of acquisition- and building-related intangible assets, such as the amortization of the cost associated with an acquired company's research and development efforts, trade names, customer lists and customer relationships, and acquired lease intangibles, as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are continually evaluated for impairment, amortization of the cost of purchased intangibles is a static expense, one that is not typically affected by operations during any particular period.
  • Amortization of Debt Discount: Under GAAP, certain convertible debt instruments that may be settled in cash (or other assets) on conversion are required to be separately accounted for as liability (debt) and equity (conversion option) components of the instrument in a manner that reflects the issuer's non-convertible debt borrowing rate. Accordingly, for GAAP purposes we are required to recognize imputed interest expense on the company's $1.15 billion of convertible senior notes due in April 2018 that were issued in a private placement in March 2013. The imputed interest rate was approximately 2.5% for the convertible notes due 2018, while the actual coupon interest rate of the notes is 0.25%. The difference between the imputed interest expense and the coupon interest expense, net of the interest amount capitalized, is excluded from management's assessment of the company's operating performance because management believes that this non-cash expense is not indicative of ongoing operating performance.
  • Gains on Acquisitions of Strategic Investments: The company views gains on sales of its strategic investments resulting from acquisitions initiated by the company in which an equity interest was previously held as discrete events and not indicative of operational performance during any particular period.
  • Income Tax Effects and Adjustments: The company utilizes a fixed long-term projected non-GAAP tax rate in order to provide better consistency across the interim reporting periods by eliminating the effects of items such as changes in the tax valuation allowance and tax effects of acquisitions-related costs, since each of these can vary in size and frequency. When projecting this long-term rate, the company evaluated a three-year financial projection that excludes the direct impact of the following non-cash items: stock-based expenses, amortization of purchased intangibles and acquired leases, amortization of debt discount, and gains on acquisitions of strategic investments. The projected rate also assumes no new acquisitions in the three-year period, and considers other factors including the company's expected tax structure, its tax positions in various jurisdictions and key legislation in major jurisdictions where the company operates. For fiscal 2018, after evaluating the impact of the 2017 U.S. Tax Cuts and Jobs Act ("Tax Act") for the period from enactment of the Tax Act on December 22, 2017 to fiscal year end, the company concluded that its previously disclosed non-GAAP tax rate of 34.5 percent remained appropriate. For fiscal 2019, the company has determined that its projected non-GAAP tax rate will be 21.5 percent, which reflects currently available information, including the anticipated impact of the Tax Act and interpretations thereof, as well as other factors and assumptions. The non-GAAP tax rate could be subject to change for a variety of reasons, including the company's ongoing analysis of the Tax Act over the measurement period, the rapidly evolving global tax environment, significant changes in the company's geographic earnings mix including due to acquisition activity, or other changes to the company's strategy or business operations. The company will re-evaluate its long-term rate as appropriate.

The company defines the non-GAAP measure free cash flow as GAAP net cash provided by operating activities, less capital expenditures. For this purpose, capital expenditures does not include our strategic investments, nor does it include any costs or activities related to our purchase of 50 Fremont land and building, and building - leased facilities.

1 Accounting Standards Codification ("ASC") 606 "Revenue from Contracts with Customers,"

ASC 340-40 "Other Assets and Deferred Costs – Contracts with Customers" and Accounting Standards Update 2016-01 "Financial Instruments" (ASU 2016-01), which will be effective as of the beginning of Fiscal 2019.

salesforce.com, inc.

Consolidated Statements of Operations

(in thousands, except per share data)

(Unaudited)

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Revenues:

Subscription and support

$

2,655,000

$

2,110,651

$

9,710,538

$

7,756,205

Professional services and other

196,003

183,337

769,474

635,779

Total revenues

2,851,003

2,293,988

10,480,012

8,391,984

Cost of revenues (1)(2):

Subscription and support

548,475

463,271

2,033,457

1,617,315

Professional services and other

189,317

162,686

740,065

616,724

Total cost of revenues

737,792

625,957

2,773,522

2,234,039

Gross profit

2,113,211

1,668,031

7,706,490

6,157,945

Operating expenses (1)(2):

Research and development

396,547

344,192

1,553,073

1,208,127

Marketing and sales

1,364,305

1,089,243

4,829,291

3,918,027

General and administrative

274,490

257,941

1,088,358

967,563

Total operating expenses

2,035,342

1,691,376

7,470,722

6,093,717

Income (loss) from operations

77,869

(23,345)

235,768

64,228

Investment income

11,779

3,627

35,848

27,374

Interest expense

(21,561)

(24,323)

(86,943)

(88,988)

Other income (1)

20,130

20,572

17,435

9,072

Gains from acquisitions of strategic investments

0

0

0

13,697

Income (loss) before benefit from (provision for) income taxes

88,217

(23,469)

202,108

25,383

Benefit from (provision for) income taxes

(20,662)

(27,971)

(74,630)

154,249

Net income (loss)

$

67,555

$

(51,440)

$

127,478

$

179,632

Basic net income (loss) per share

$

0.09

$

(0.07)

$

0.18

$

0.26

Diluted net income (loss) per share

$

0.09

$

(0.07)

$

0.17

$

0.26

Shares used in computing basic net income (loss) per share

724,127

700,994

714,919

687,797

Shares used in computing diluted net income (loss) per share

749,464

700,994

734,598

700,217

_______________

(1)

Amounts include amortization of purchased intangibles from business combinations, as follows:

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Cost of revenues

$

38,866

$

43,214

$

165,545

$

127,676

Marketing and sales

30,066

31,000

121,340

97,601

Other non-operating expense

315

564

1,433

2,491

(2)

Amounts include stock-based expense, as follows:

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Cost of revenues

$

32,748

$

30,545

$

129,954

$

107,457

Research and development

62,653

63,323

259,838

187,487

Marketing and sales

112,015

113,422

468,553

388,937

General and administrative

30,266

37,097

138,668

136,486

salesforce.com, inc.

Consolidated Statements of Operations

(As a percentage of total revenues)

(Unaudited)

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Revenues:

Subscription and support

93

%

92

%

93

%

92

%

Professional services and other

7

8

7

8

Total revenues

100

100

100

100

Cost of revenues (1)(2):

Subscription and support

19

20

19

19

Professional services and other

7

7

7

8

Total cost of revenues

26

27

26

27

Gross profit

74

73

74

73

Operating expenses (1)(2):

Research and development

14

15

15

14

Marketing and sales

48

48

46

47

General and administrative

9

11

10

11

Total operating expenses

71

74

71

72

Income (loss) from operations

3

(1)

3

1

Investment income

0

0

0

0

Interest expense

(1)

(1)

(1)

(1)

Other income (1)

1

1

0

0

Gains from acquisitions of strategic investments

0

0

0

0

Income (loss) before benefit from (provision for) income taxes

3

(1)

2

0

Benefit from (provision for) income taxes

(1)

(1)

(1)

2

Net income (loss)

2

%

(2)

%

1

%

2

%

_______________

(1)

Amortization of purchased intangibles from business combinations as a percentage of total revenues, as follows:

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Cost of revenues

1

%

2

%

2

%

2

%

Marketing and sales

1

1

1

1

Other non-operating expense

0

0

0

0

(2)

Stock-based expense as a percentage of total revenues, as follows:

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Cost of revenues

1

%

1

%

1

%

1

%

Research and development

2

3

2

2

Marketing and sales

4

5

4

5

General and administrative

1

2

1

2

salesforce.com, inc.

Consolidated Balance Sheets

(in thousands)

(Unaudited)

January 31, 2018

January 31, 2017

Assets

Current assets:

Cash and cash equivalents

$

2,543,484

$

1,606,549

Marketable securities

1,978,221

602,338

Accounts receivable, net

3,917,401

3,196,643

Deferred commissions

460,887

311,770

Prepaid expenses and other current assets

390,378

279,527

Total current assets

9,290,371

5,996,827

Property and equipment, net

1,946,527

1,787,534

Deferred commissions, noncurrent

413,375

227,849

Capitalized software, net

146,065

141,671

Strategic investments

677,283

566,953

Goodwill

7,314,096

7,263,846

Intangible assets acquired through business combinations, net

826,445

1,113,374

Other assets, net

395,640

486,869

Total assets

$

21,009,802

$

17,584,923

Liabilities, temporary equity and stockholders' equity

Current liabilities:

Accounts payable, accrued expenses and other liabilities

$

2,010,096

$

1,752,664

Deferred revenue

7,094,705

5,542,802

Current portion of debt

1,024,717

0

Total current liabilities

10,129,518

7,295,466

Noncurrent debt

694,781

2,008,391

Other noncurrent liabilities

793,140

780,939

Total liabilities

11,617,439

10,084,796

Temporary equity:

Convertible 0.25% senior notes due April 2018

3,867

0

Stockholders' equity:

Common stock

730

708

Additional paid-in capital

9,752,340

8,040,170

Accumulated other comprehensive loss

(27,142)

(75,841)

Accumulated deficit

(337,432)

(464,910)

Total stockholders' equity

9,388,496

7,500,127

Total liabilities, temporary equity and stockholders' equity

$

21,009,802

$

17,584,923

salesforce.com, inc.

Consolidated Statements of Cash Flows

(in thousands)

(Unaudited)

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Operating activities:

Net income (loss)

$

67,555

$

(51,440)

$

127,478

$

179,632

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

Depreciation and amortization

187,689

180,766

752,600

632,245

Amortization of debt discount and issuance costs

8,002

9,207

31,267

30,541

Gains from acquisitions of strategic investments

0

0

0

(13,697)

Amortization of deferred commissions

132,975

101,014

464,662

371,541

Expenses related to employee stock plans

237,682

244,387

997,013

820,367

Changes in assets and liabilities, net of business combinations:

Accounts receivable, net

(2,397,485)

(1,905,275)

(720,019)

(628,477)

Deferred commissions

(426,591)

(235,065)

(799,305)

(462,030)

Prepaid expenses and other current assets and other assets

190,924

(3,127)

24,140

(28,850)

Accounts payable, accrued expenses and other liabilities

347,945

325,011

308,225

49,953

Deferred revenue

2,702,624

2,040,668

1,551,904

1,210,973

Net cash provided by operating activities

1,051,320

706,146

2,737,965

2,162,198

Investing activities:

Business combinations, net of cash acquired

(5,610)

(360,629)

(25,391)

(3,192,739)

Purchases of strategic investments

(103,350)

(44,495)

(216,438)

(110,329)

Sales of strategic investments

74,834

53,836

130,732

80,342

Purchases of marketable securities

(569,397)

(83,550)

(2,003,115)

(1,070,412)

Sales of marketable securities

121,366

78,252

558,614

2,005,301

Maturities of marketable securities

36,034

2,713

79,123

67,454

Capital expenditures

(137,759)

(143,974)

(534,027)

(463,958)

Net cash used in investing activities

(583,882)

(497,847)

(2,010,502)

(2,684,341)

Financing activities:

Proceeds from term loan, net

0

0

0

495,550

Proceeds from employee stock plans

165,514

85,616

650,300

401,481

Principal payments on capital lease obligations

(23,006)

(24,397)

(105,896)

(98,157)

Proceeds from revolving credit facility

0

748,824

0

748,824

Payments on revolving credit facility

0

(550,000)

(200,000)

(550,000)

Payments on convertible senior notes

(123,179)

0

(123,179)

0

Net cash provided by financing activities

19,329

260,043

221,225

997,698

Effect of exchange rate changes

(15,120)

(7,529)

(11,753)

(27,369)

Net increase in cash and cash equivalents

471,647

460,813

936,935

448,186

Cash and cash equivalents, beginning of period

2,071,837

1,145,736

1,606,549

1,158,363

Cash and cash equivalents, end of period

$

2,543,484

$

1,606,549

$

2,543,484

$

1,606,549

salesforce.com, inc.

Additional Metrics

(Unaudited)

Jan 31,

2018

Oct 31,2017

Jul 31,2017

Apr 30,2017

Jan 31,2017

Oct 31,2016

Full Time Equivalent Headcount

29,401

28,527

27,155

26,213

25,178

23,939

Financial data (in thousands):

Cash, cash equivalents and marketable securities

$

4,521,705

$

3,628,665

$

3,501,245

$

3,219,550

$

2,208,887

$

1,751,130

Strategic investments

$

677,283

$

670,406

$

657,687

$

639,191

$

566,953

$

555,968

Deferred revenue

$

7,094,705

$

4,392,082

$

4,818,634

$

5,042,652

$

5,542,802

$

3,495,133

Unbilled deferred revenue, a non-GAAP measure (1)

$

13,300,000

$

11,500,000

$

10,400,000

$

9,600,000

$

9,000,000

$

8,600,000

Principal due on our outstanding debt obligations (2)

$

1,726,821

$

1,850,000

$

1,850,000

$

1,850,000

$

2,050,000

$

1,850,000

(1) Unbilled deferred revenue represents future billings under our non-cancelable subscription agreements that have not been invoiced and, accordingly, are not recorded in deferred revenue. The amount of unbilled deferred revenue may change from quarter to quarter for several reasons, including the specific timing, duration and size of customer subscription agreements and the timing of customer renewals.

(2) Our outstanding debt obligations include our 0.25% Convertible Senior Notes, the loan assumed on 50 Fremont, and the Term Loan. The principal due on our 0.25% Convertible Senior Notes of approximately $1.0 billion as of January 31, 2018 is payable in April 2018.

Selected Balance Sheet Accounts (in thousands):

January 31, 2018

October 31, 2017

January 31, 2017

Prepaid Expenses and Other Current Assets

Prepaid income taxes

$

33,523

$

43,301

$

26,932

Other taxes receivable

32,692

33,099

34,177

Prepaid expenses and other current assets

324,163

393,546

218,418

$

390,378

$

469,946

$

279,527

Property and Equipment, net

Land

$

183,888

$

183,888

$

183,888

Buildings and building improvements

626,062

626,168

621,377

Computers, equipment and software

1,628,827

1,600,783

1,440,986

Furniture and fixtures

139,299

132,374

112,564

Leasehold improvements

824,470

776,396

627,069

3,402,546

3,319,609

2,985,884

Less accumulated depreciation and amortization

(1,456,019)

(1,454,718)

(1,198,350)

$

1,946,527

$

1,864,891

$

1,787,534

Intangible Assets Acquired Through Business Combinations, net

Acquired developed technology

$

349,563

$

388,346

$

514,232

Customer relationships

471,936

501,500

589,579

Other

4,946

5,922

9,563

$

826,445

$

895,768

$

1,113,374

Other Assets, net

Deferred income taxes, noncurrent, net

$

36,523

$

31,596

$

28,939

Long-term deposits

23,518

23,979

23,597

Domain names and patents, net

22,779

26,811

39,213

Customer contract assets

170,921

201,357

281,733

Other

141,899

141,145

113,387

$

395,640

$

424,888

$

486,869

Accounts Payable, Accrued Expenses and Other Liabilities

Accounts payable

$

76,465

$

120,019

$

115,257

Accrued compensation

960,453

622,419

730,390

Non-cash equity liability

0

49,435

68,355

Accrued income and other taxes payable

305,861

193,693

239,699

Capital lease obligation, current

102,539

114,147

102,106

Other current liabilities

564,778

586,695

496,857

$

2,010,096

$

1,686,408

$

1,752,664

Other Noncurrent Liabilities

Deferred income taxes and income taxes payable

$

115,717

$

117,193

$

99,378

Financing obligation - leased facility

198,226

198,903

200,711

Long-term lease liabilities and other

479,197

420,774

480,850

$

793,140

$

736,870

$

780,939

Supplemental Revenue Analysis

Subscription and support revenue by cloud service offering (in millions):

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Sales Cloud

$

931.8

$

804.9

$

3,554.3

$

3,060.6

Service Cloud

789.3

615.3

2,877.1

2,320.7

Salesforce Platform and Other

536.3

391.7

1,929.2

1,441.6

Marketing and Commerce Cloud

397.6

298.8

1,349.9

933.3

$

2,655.0

$

2,110.7

$

9,710.5

$

7,756.2

Total revenues by geography (in thousands):

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Americas

$

2,042,184

$

1,718,197

$

7,579,116

$

6,224,971

Europe

535,806

360,876

1,903,524

1,373,547

Asia Pacific

273,013

214,915

997,372

793,466

$

2,851,003

$

2,293,988

$

10,480,012

$

8,391,984

Total revenues by geography as a percentage of total revenues:

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Americas

72

%

75

%

72

%

74

%

Europe

19

16

18

16

Asia Pacific

9

9

10

10

100

%

100

%

100

%

100

%

Revenue constant currency growth rates (as compared to the comparable prior periods)

Three Months EndedJanuary 31, 2018 compared to Three Months Ended January 31, 2017

Three Months EndedOctober 31, 2017 compared to Three Months Ended October 31, 2016

Three Months EndedJanuary 31, 2017 compared to Three Months Ended January 31, 2016

Americas

19%

21%

29%

Europe

31%

33%

26%

Asia Pacific

26%

27%

30%

Total growth

21%

23%

28%

We present constant currency information to provide a framework for assessing how our underlying business performed excluding the effect of foreign currency rate fluctuations. To present this information, current and comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States dollars at the weighted average exchange rate for the quarter being compared to for growth rate calculations presented, rather than the actual exchange rates in effect during that period.

Deferred revenue constant currency growth rates (as compared to the comparable prior periods)

January 31, 2018compared to January 31, 2017

October 31, 2017compared to October 31, 2016

January 31, 2017compared to January 31, 2016

Total growth

25%

24%

29%

We present constant currency information for deferred revenue to provide a framework for assessing how our underlying business performed excluding the effects of foreign currency rate fluctuations. To present the information above, we convert the deferred revenue balances in local currencies in previous comparable periods using the United States dollar currency exchange rate as on the most recent balance sheet date.

Supplemental GAAP and Non-GAAP Diluted Share Count Information

(share data in thousands)

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Weighted-average shares outstanding for basic earnings per share

724,127

700,994

714,919

687,797

Effect of dilutive securities:

Convertible senior notes

5,798

1,642

4,672

1,906

Employee stock awards

16,945

8,567

14,163

10,514

Warrants

2,594

0

844

0

Adjusted weighted-average shares outstanding and assumed conversions for GAAP and Non-GAAP diluted earnings per share

749,464

711,203

734,598

700,217

Supplemental Cash Flow Information

Free cash flow analysis, a non-GAAP measure

(in thousands)

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Operating cash flow

GAAP net cash provided by operating activities

$

1,051,320

$

706,146

$

2,737,965

$

2,162,198

Less:

Capital expenditures

(137,759)

(143,974)

(534,027)

(463,958)

Free cash flow

$

913,561

$

562,172

$

2,203,938

$

1,698,240

Comprehensive Income (Loss)

(in thousands)

(Unaudited)

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Net income (loss)

$

67,555

$

(51,440)

$

127,478

$

179,632

Other comprehensive income (loss), before tax and net of reclassification adjustments:

Foreign currency translation and other gains (losses)

23,882

(14,547)

52,072

(43,070)

Unrealized gains (losses) on marketable securities and strategic investments

(55,702)

(6,461)

(4,497)

14,500

Other comprehensive income (loss), before tax

(31,820)

(21,008)

47,575

(28,570)

Tax effect

1,124

8,110

1,124

2,646

Other comprehensive income (loss), net of tax

(30,696)

(12,898)

48,699

(25,924)

Comprehensive income (loss)

$

36,859

$

(64,338)

$

176,177

$

153,708

salesforce.com, inc.

GAAP Results Reconciled to non-GAAP Results

The following table reflects selected GAAP results reconciled to non-GAAP results.

(in thousands, except per share data)

(Unaudited)

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Non-GAAP gross profit

GAAP gross profit

$

2,113,211

$

1,668,031

$

7,706,490

$

6,157,945

Plus:

Amortization of purchased intangibles (a)

38,866

43,214

165,545

127,676

Stock-based expense (b)

32,748

30,545

129,954

107,457

Non-GAAP gross profit

$

2,184,825

$

1,741,790

$

8,001,989

$

6,393,078

Non-GAAP operating expenses

GAAP operating expenses

$

2,035,342

$

1,691,376

$

7,470,722

$

6,093,717

Less:

Amortization of purchased intangibles (a)

(30,066)

(31,000)

(121,340)

(97,601)

Stock-based expense (b)

(204,934)

(213,842)

(867,059)

(712,910)

Non-GAAP operating expenses

$

1,800,342

$

1,446,534

$

6,482,323

$

5,283,206

Non-GAAP income from operations

GAAP income (loss) from operations

$

77,869

$

(23,345)

$

235,768

$

64,228

Plus:

Amortization of purchased intangibles (a)

68,932

74,214

286,885

225,277

Stock-based expense (b)

237,682

244,387

997,013

820,367

Non-GAAP income from operations

$

384,483

$

295,256

$

1,519,666

$

1,109,872

Non-GAAP non-operating income (loss) (c)

GAAP non-operating income (loss)

$

10,348

$

(124)

$

(33,660)

$

(38,845)

Plus:

Amortization of debt discount, net

6,674

6,344

25,943

25,137

Amortization of acquired lease intangible

315

564

1,433

2,491

Less:

Gains from acquisitions of strategic investments

0

0

0

(13,697)

Non-GAAP non-operating income (loss)

$

17,337

$

6,784

$

(6,284)

$

(24,914)

Non-GAAP net income

GAAP net income (loss)

$

67,555

$

(51,440)

$

127,478

$

179,632

Plus:

Amortization of purchased intangibles (a)

68,932

74,214

286,885

225,277

Amortization of acquired lease intangible

315

564

1,433

2,491

Stock-based expense (b)

237,682

244,387

997,013

820,367

Amortization of debt discount, net

6,674

6,344

25,943

25,137

Less:

Gains from acquisitions of strategic investments

0

0

0

(13,697)

Income tax effects and adjustments

(117,894)

(77,743)

(447,415)

(533,984)

Non-GAAP net income

$

263,264

$

196,326

$

991,337

$

705,223

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Non-GAAP diluted earnings per share

GAAP diluted net income (loss) per share

$

0.09

$

(0.07)

$

0.17

$

0.26

Plus:

Amortization of purchased intangibles

0.09

0.10

0.39

0.32

Amortization of acquired lease intangible

0.00

0.00

0.00

0.00

Stock-based expense

0.32

0.34

1.36

1.17

Amortization of debt discount, net

0.01

0.01

0.04

0.04

Less:

Gains from acquisitions of strategic investments

0.00

0.00

0.00

(0.02)

Income tax effects and adjustments

(0.16)

(0.10)

(0.61)

(0.76)

Non-GAAP diluted earnings per share

$

0.35

$

0.28

$

1.35

$

1.01

Shares used in computing Non-GAAP diluted net income per share

749,464

711,203

734,598

700,217

a)

Amortization of purchased intangibles were as follows:

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Cost of revenues

$

38,866

$

43,214

$

165,545

$

127,676

Marketing and sales

30,066

31,000

121,340

97,601

$

68,932

$

74,214

$

286,885

$

225,277

b)

Stock-based expense was as follows:

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Cost of revenues

$

32,748

$

30,545

$

129,954

$

107,457

Research and development

62,653

63,323

259,838

187,487

Marketing and sales

112,015

113,422

468,553

388,937

General and administrative

30,266

37,097

138,668

136,486

$

237,682

$

244,387

$

997,013

$

820,367

c)

GAAP non-operating income (loss) consists of investment income, interest expense, other income (expense) and gains from acquisitions of strategic investments.

salesforce.com, inc.

Computation of Basic and Diluted GAAP and non-GAAP Net Income (Loss) Per Share

(in thousands, except per share data)

(Unaudited)

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

GAAP Basic Net Income (Loss) Per Share

Net income (loss)

$

67,555

$

(51,440)

$

127,478

$

179,632

Basic net income (loss) per share

$

0.09

$

(0.07)

$

0.18

$

0.26

Shares used in computing basic net income (loss) per share

724,127

700,994

714,919

687,797

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Non-GAAP Basic Net Income Per Share

Non-GAAP net income

$

263,264

$

196,326

$

991,337

$

705,223

Basic Non-GAAP net income per share

$

0.36

$

0.28

$

1.39

$

1.03

Shares used in computing basic Non-GAAP net income per share

724,127

700,994

714,919

687,797

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

GAAP Diluted Net Income (Loss) Per Share

Net income (loss)

$

67,555

$

(51,440)

$

127,478

$

179,632

Diluted net income (loss) per share

$

0.09

$

(0.07)

$

0.17

$

0.26

Shares used in computing diluted net income (loss) per share

749,464

700,994

734,598

700,217

Three Months Ended January 31,

Fiscal Year Ended January 31,

2018

2017

2018

2017

Non-GAAP Diluted Net Income Per Share

Non-GAAP net income

$

263,264

$

196,326

$

991,337

$

705,223

Diluted Non-GAAP net income per share

$

0.35

$

0.28

$

1.35

$

1.01

Shares used in computing diluted Non-GAAP net income per share

749,464

711,203

734,598

700,217

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