Columbia Sportswear activates Microsoft Cloud to strengthen consumer engagement
PORTLAND, Ore., and REDMOND, Wash., Jan. 30, 2018 /PRNewswire/ -- Columbia Sportswear Co. (Nasdaq: "COLM"), a leading innovator in the active outdoor apparel, footwear, accessories and equipment industries, and Microsoft Corp. (Nasdaq: "MSFT") have announced plans to collaborate on enhancing Columbia Sportswear's global consumer experience and drive its digital transformation using intelligent cloud technology.
As consumers continue to change the way they engage with brands, Columbia Sportswear is working to deliver a more personalized, seamless experience to those consumers by leveraging Microsoft Dynamics 365 and the Microsoft Azure cloud platform for its retail, call center, customer relationship management and merchandising operations. With a single, holistic view of its consumer and improved omnichannel capabilities, Columbia Sportswear will be able to personalize engagement at every touchpoint by providing employees with enhanced digital tools and information across its global customer relationship management database. Columbia Sportswear also intends to use Dynamics 365 and Azure to gain greater consumer insights and business intelligence through every consumer interaction, whether through its wholesale businesses, brick-and-mortar retail stores, ecommerce experiences or mobile channels.
"At Columbia, we have a long history of leveraging innovative technologies to help connect active people with their passions," said Michael Hirt, chief information officer at Columbia Sportswear. "This practice extends not just to our products, but across every aspect of our business. Through our collaboration with Microsoft, we're implementing intelligent cloud technology to streamline our global operations and provide additional flexibility and convenience to our consumers."
In addition, Columbia Sportswear will be able to manage merchandise globally and streamline operations with increased efficiency, providing the ability to garner valuable insights and improved business intelligence through customized reporting and analytics. Columbia Sportswear is implementing these innovations through Microsoft's flexible, agile development platform, Visual Studio Team Services, and creating revolutionary data platforms at scale with Azure data services and integration platforms.
"Established in 1938, Columbia Sportswear is setting itself up to be an industry leader for another 80 years," said Judson Althoff, executive vice president, Worldwide Commercial Business, Microsoft. "Columbia Sportswear will leverage Microsoft's intelligent cloud to connect data, people and processes globally to deliver personalized shopping experiences for its customers."
About Columbia Sportswear Company
Columbia Sportswear Company has assembled a portfolio of brands for active lives, making it a leader in the global active lifestyle apparel, footwear, accessories and equipment industry. Founded in 1938 in Portland, Oregon, the company's brands are today sold in approximately 90 countries. In addition to the Columbia® brand, Columbia Sportswear Company also owns the Mountain Hardwear®, SOREL®, prAna® brands. To learn more, please visit the company's website at www.columbia.com, www.mountainhardwear.com, www.sorel.com, www.prana.com.
Microsoft (Nasdaq "MSFT" @microsoft) is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organization on the planet to achieve more.
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SOURCE Microsoft Corp.