Recent report provides contextual framework for using efficiency and empathy in healthcare communication

SAN JOSE, Calif.--(BUSINESS WIRE)-- Vocera Communications, Inc. (NYSE: VCRA), a recognized leader in clinical communication and workflow solutions, today announced that its Experience Innovation Network will host a complimentary webinar about the importance of situational awareness as outlined in the recent Clinical Communication Deconstructed Report on Tuesday, Jan. 16, from 2-3 p.m. EST. Combining extensive research and personal interviews with patients, families, industry leaders and frontline practitioners, the report examines several care delivery models and provides innovative solutions to promote effective clinical communication.

More than just listening and responding, communication is the foundation of building sacred, trusted and healing relationships. Chris DeRienzo, MD, MPP, chief quality officer at Mission Health in Asheville, N.C., will share his framework for communicating with patients and training peers to communicate with empathy through the toughest circumstances – from delivering a difficult diagnosis to navigating relationships with colleagues. Liz Boehm, research director at Vocera, will facilitate the webinar and share supportive findings from the research report.

“Human-centered clinical communication occurs when it enhances healing through a compassionate, connected, accurate, timely, and effective exchange of information. And when the intent between people achieves the intended result – whether it is to enhance understanding, facilitate teamwork, or ease suffering,” said Boehm.

Click here to register for this complimentary webinar hosted by the Experience Innovation Network, part of Vocera, an international group of healthcare thought leaders focused on putting the science behind the experience of care and discovering innovative solutions that meet the Quadruple Aim of improving population health, elevating patient-centered care, and reducing costs while restoring resilience and well-being to care team members.

About Vocera

The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera continues to offer the leading platform for clinical communication and workflow. More than 1,400 hospitals and health systems around the world have selected our solutions for care teams to text securely using smartphones or make calls with our hands-free, wearable Vocera Badge. Interoperability between Vocera and more than 120 clinical systems helps reduce alarm fatigue, speed up staff response times, and improve patient care, safety and experience. In addition to healthcare, Vocera is at home in luxury hotels, aged care facilities, nuclear facilities, libraries, retail stores and more. Vocera makes a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. In 2017, Vocera made the list of Forbes 100 Most Trustworthy Companies in America. Learn more at www.vocera.com, and follow @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

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Vocera Communications, Inc.

Shanna Hearon, 865-769-2028

[email protected]

Source: Vocera Communications, Inc.

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