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Salesforce Announces Record Third Quarter Revenue, Raises Full Year Fiscal 2018 Revenue Guidance

November 21, 2017 4:05 PM

SAN FRANCISCO, Nov. 21, 2017 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its fiscal third quarter ended October 31, 2017.

Salesforce (PRNewsFoto/salesforce.com)

"Salesforce delivered a record third quarter, and we're on a path to exceed $20 billion faster than any enterprise software company in history," said Marc Benioff, chairman and CEO, Salesforce. "With this phenomenal growth, we are building a company for the ages, creating value for our Trailblazers – our customers, employees, investors and communities – while helping make the world a better place for decades to come."

Salesforce delivered the following results for its fiscal third quarter 2018:

Revenue: Total third quarter revenue was $2.68 billion, an increase of 25% year-over-year, and 23% in constant currency. Subscription and support revenues were $2.49 billion, an increase of 25% year-over-year. Professional services and other revenues were $194 million, an increase of 20% year-over-year.

Earnings per Share: Third quarter GAAP diluted earnings per share was $0.07, and non-GAAP diluted earnings per share was $0.39.

Cash: Cash generated from operations for the third quarter was $126 million, a decrease of 18% year-over-year. Total cash, cash equivalents and marketable securities finished the quarter at $3.63 billion.

Deferred Revenue: Deferred revenue on the balance sheet as of October 31, 2017 was $4.39 billion, an increase of 26% year-over-year, and 24% in constant currency. Unbilled deferred revenue, representing business that is contracted but unbilled and off balance sheet, ended the third quarter at approximately $11.5 billion, up 34% year-over-year.

As of November 21, 2017, the company is initiating revenue, earnings per share, and deferred revenue guidance for its fourth quarter of fiscal year 2018. In addition, the company is raising its full fiscal year 2018 revenue and earnings per share guidance, and maintaining its operating cash flow guidance, previously provided on August 22, 2017. The company is also confirming its full fiscal year 2019 revenue guidance, previously provided on November 6, 2017.

Q4 FY18 Guidance: Revenue is projected to be $2.801 billion to $2.811 billion, an increase of 22% to 23% year-over-year.

GAAP diluted earnings per share is projected to be $0.03 to $0.04, while non-GAAP diluted earnings per share is projected to be $0.32 to $0.33.

On balance sheet deferred revenue growth is projected to be 19% to 20% year-over-year.

Full Year FY18 Guidance: Revenue is projected to be $10.43 billion to $10.44 billion, an increase of 24% year-over-year.

GAAP diluted earnings per share is projected to be $0.12 to $0.13, while non-GAAP diluted earnings per share is projected to be $1.32 to $1.33.

Operating cash flow growth is projected to be 20% to 21% year-over-year.

Full Year FY19 Guidance: Revenue is projected to be $12.45 billion to $12.50 billion, an increase of 19% to 20% year-over-year. The company plans on providing its expectations for FY19 GAAP EPS, non-GAAP EPS, and operating cash flow when it announces its fourth quarter and full fiscal year 2018 results in February 2018.

The following is a per share reconciliation of GAAP diluted earnings per share to non-GAAP diluted earnings per share guidance for the next quarter and the full year:

Fiscal 2018

Q4

FY2018

GAAP diluted EPS range*

$0.03 - $0.04

$0.12 - $0.13

Plus

Amortization of purchased intangibles

$ 0.09

$ 0.39

Stock-based expense

$ 0.31

$ 1.35

Amortization of debt discount, net

$ 0.01

$ 0.04

Less

Income tax effects and adjustments**

$ (0.12)

$ (0.58)

Non-GAAP diluted EPS

$0.32 - $0.33

$1.32 - $1.33

Shares used in computing basic net income per share (millions)

725

715

Shares used in computing diluted net income per share (millions)

748

734

* The Company's GAAP tax provision is expected to be 46% and 47% for the three and twelve months ended January 31st, 2018, respectively.

** The Company's non-GAAP tax provision uses a long-term projected tax rate of 34.5%.

For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

Quarterly Conference CallSalesforce will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) today to discuss its financial results with the investment community. A live web broadcast of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor. A live dial-in is available domestically at 866-901-SFDC or 866-901-7332 and internationally at 706-902-1764, passcode 9689558. A replay will be available at (800) 585-8367 or (855) 859-2056 until midnight (ET) Dec. 21, 2017.

About SalesforceSalesforce, the global leader in CRM, empowers companies to connect with their customers in a whole new way. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information about Salesforce, visit: www.salesforce.com.

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about our financial results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, diluted earnings per share, operating cash flow growth, operating margin improvement, deferred revenue growth, expected revenue run rate, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, amortization of debt discount and shares outstanding. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements we make.

The risks and uncertainties referred to above include -- but are not limited to -- risks associated with possible fluctuations in the company's financial and operating results; the company's rate of growth and anticipated revenue run rate, including the company's ability to convert deferred revenue and unbilled deferred revenue into revenue and cash flow, and ability to maintain continued growth of deferred revenue and unbilled deferred revenue; foreign currency exchange rates; errors, interruptions or delays in the company's services or the company's Web hosting; breaches of the company's security measures; domestic and international regulatory developments, including the adoption of new privacy laws; the financial and other impact of any previous and future acquisitions; the nature of the company's business model, including risks related to government contracts; the company's ability to continue to release, gain customer acceptance of and provide support for new and improved versions of the company's services; successful customer deployment and utilization of the company's existing and future services; changes in the company's sales cycle; competition; various financial aspects of the company's subscription model; unexpected increases in attrition or decreases in new business; the company's ability to realize benefits from strategic partnerships and strategic investments; the emerging markets in which the company operates; unique aspects of entering or expanding in international markets, including the compliance with United States export control laws, the company's ability to hire, retain and motivate employees and manage the company's growth; changes in the company's customer base; technological developments; litigation and any related claims, negotiations and settlements, including with respect to intellectual property matters or industry-specific regulations; unanticipated changes in the company's effective tax rate; factors affecting the company's outstanding convertible notes, term loan, and revolving credit facility; fluctuations in the number of company shares outstanding and the price of such shares; collection of receivables; interest rates; factors affecting the company's deferred tax assets and ability to value and utilize them; the potential negative impact of indirect tax exposure; the risks and expenses associated with the company's real estate and office facilities space; and general developments in the economy, financial markets, credit markets and the impact of current and future accounting pronouncements and other financial reporting standards.

Further information on these and other factors that could affect the company's financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Investor Information section of the company's website at www.salesforce.com/investor.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

© 2017 salesforce.com, inc. All rights reserved. Salesforce and other marks are trademarks of salesforce.com, inc. Other brands featured herein may be trademarks of their respective owners.

Non-GAAP Financial Measures: This press release includes information about non-GAAP diluted earnings per share, non-GAAP tax rates, non-GAAP free cash flow, and constant currency revenue and constant currency deferred revenue growth rates (collectively the "non-GAAP financial measures"). These non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally accepted accounting principles and computational methods may differ from those used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company's consolidated financial statements prepared in accordance with GAAP. Management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company's performance.

The primary purpose of using non-GAAP measures is to provide supplemental information that may prove useful to investors and to enable investors to evaluate the company's results in the same way management does. Management believes that supplementing GAAP disclosure with non-GAAP disclosure provides investors with a more complete view of the company's operational performance and allows for meaningful period-to-period comparisons and analysis of trends in the company's business. Further, to the extent that other companies use similar methods in calculating non-GAAP measures, the provision of supplemental non-GAAP information can allow for a comparison of the company's relative performance against other companies that also report non-GAAP operating results.

Non-GAAP diluted earnings per share excludes, to the extent applicable, the impact of the following items: stock-based compensation, amortization of acquisition-related intangibles, amortization of acquired leases, the net amortization of debt discount on the company's convertible senior notes, gains/losses on conversions of the company's convertible senior notes, gains/losses on sales of land and building improvements, gains/losses on company-initiated acquisitions of entities in which the company held an equity investment, and termination of office leases, as well as income tax adjustments. These items are excluded because the decisions that give rise to them are not made to increase revenue in a particular period, but instead for the company's long-term benefit over multiple periods.

Specifically, management is excluding the following items from its non-GAAP earnings per share, as applicable, for the periods presented in the Q3 FY18 financial statements and for its non-GAAP estimates for Q4 and FY18:

  • Stock-Based Expenses: The company's compensation strategy includes the use of stock-based compensation to attract and retain employees and executives. It is principally aimed at aligning their interests with those of our stockholders and at long-term employee retention, rather than to motivate or reward operational performance for any particular period. Thus, stock-based compensation expense varies for reasons that are generally unrelated to operational decisions and performance in any particular period.
  • Amortization of Purchased Intangibles and Acquired Leases: The company views amortization of acquisition- and building-related intangible assets, such as the amortization of the cost associated with an acquired company's research and development efforts, trade names, customer lists and customer relationships, and acquired lease intangibles, as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are continually evaluated for impairment, amortization of the cost of purchased intangibles is a static expense, one that is not typically affected by operations during any particular period.
  • Amortization of Debt Discount: Under GAAP, certain convertible debt instruments that may be settled in cash (or other assets) on conversion are required to be separately accounted for as liability (debt) and equity (conversion option) components of the instrument in a manner that reflects the issuer's non-convertible debt borrowing rate. Accordingly, for GAAP purposes we are required to recognize imputed interest expense on the company's $1.15 billion of convertible senior notes due 2018 that were issued in a private placement in March 2013. The imputed interest rate was approximately 2.5% for the convertible notes due 2018, while the actual coupon interest rate of the notes is 0.25%. The difference between the imputed interest expense and the coupon interest expense, net of the interest amount capitalized, is excluded from management's assessment of the company's operating performance because management believes that this non-cash expense is not indicative of ongoing operating performance.
  • Gains on Acquisitions of Strategic Investments: The company views gains on sales of its strategic investments resulting from acquisitions initiated by the company in which an equity interest was previously held as discrete events and not indicative of operational performance during any particular period.
  • Income Tax Effects and Adjustments: The company utilizes a fixed long-term projected non-GAAP tax rate in order to provide better consistency across the interim reporting periods by eliminating the effects of items such as changes in the tax valuation allowance and tax effects of acquisitions-related costs, since each of these can vary in size and frequency. When projecting this long-term rate, the company evaluated a three-year financial projection that excludes the direct impact of the following non-cash items: stock-based expenses, amortization of purchased intangibles, amortization of acquired leases, amortization of debt discount, gains/losses on the sales of land and building improvements, gains on sales of strategic investments, and termination of office leases. The projected rate also assumes no new acquisitions in the three-year period, and considers other factors including the company's tax structure, its tax positions in various jurisdictions and key legislation in major jurisdictions where the company operates. This long-term rate could be subject to change for a variety of reasons, such as significant changes in the geographic earnings mix including acquisition activity, or fundamental tax law changes in major jurisdictions where the company operates. The company re-evaluates this long-term rate on an annual basis or if any significant events that may materially affect this long-term rate occur. The non-GAAP tax rate for fiscal 2018 is 34.5 percent.

The company defines the non-GAAP measure free cash flow as GAAP net cash provided by operating activities, less capital expenditures. For this purpose, capital expenditures does not include our strategic investments, nor does it include any costs or activities related to our purchase of 50 Fremont land and building, and building - leased facilities.

salesforce.com, inc.

Consolidated Statements of Operations

(in thousands, except per share data)

(Unaudited)

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Revenues:

Subscription and support

$

2,486,131

$

1,983,981

$

7,055,538

$

5,645,554

Professional services and other

193,710

160,794

573,471

452,442

Total revenues

2,679,841

2,144,775

7,629,009

6,097,996

Cost of revenues (1)(2):

Subscription and support

528,182

426,487

1,484,982

1,154,044

Professional services and other

186,326

159,035

550,748

454,038

Total cost of revenues

714,508

585,522

2,035,730

1,608,082

Gross profit

1,965,333

1,559,253

5,593,279

4,489,914

Operating expenses (1)(2):

Research and development

393,998

311,459

1,156,526

863,935

Marketing and sales

1,184,733

997,993

3,464,986

2,828,784

General and administrative

270,614

246,765

813,868

709,622

Total operating expenses

1,849,345

1,556,217

5,435,380

4,402,341

Income from operations

115,988

3,036

157,899

87,573

Investment income

10,049

3,709

24,069

23,747

Interest expense

(21,557)

(21,946)

(65,382)

(64,665)

Other income (expense) (1)

1,921

1,782

(2,695)

(11,500)

Gains from acquisitions of strategic investments

0

833

0

13,697

Income (loss) before benefit from (provision for) income taxes

106,401

(12,586)

113,891

48,852

Benefit from (provision for) income taxes

(55,007)

(24,723)

(53,968)

182,220

Net income (loss)

$

51,394

$

(37,309)

$

59,923

$

231,072

Basic net income (loss) per share

$

0.07

$

(0.05)

$

0.08

$

0.34

Diluted net income (loss) per share

$

0.07

$

(0.05)

$

0.08

$

0.33

Shares used in computing basic net income (loss) per share

717,445

690,468

711,884

683,075

Shares used in computing diluted net income (loss) per share

738,106

690,468

730,212

696,257

(1)

Amounts include amortization of purchased intangibles from business combinations, as follows:

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Cost of revenues

$

39,610

$

36,703

$

126,679

$

84,462

Marketing and sales

30,067

28,064

91,274

66,601

Other non-operating expense

367

579

1,118

1,927

(2)

Amounts include stock-based expense, as follows:

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Cost of revenues

$

33,494

$

26,783

$

97,206

$

76,912

Research and development

66,626

50,372

197,185

124,164

Marketing and sales

116,992

93,718

356,538

275,515

General and administrative

34,165

33,878

108,402

99,389

salesforce.com, inc.

Consolidated Statements of Operations

(As a percentage of total revenues)

(Unaudited)

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Revenues:

Subscription and support

93%

93%

92%

93%

Professional services and other

7

7

8

7

Total revenues

100

100

100

100

Cost of revenues (1)(2):

Subscription and support

20

20

20

19

Professional services and other

7

7

7

7

Total cost of revenues

27

27

27

26

Gross profit

73

73

73

74

Operating expenses (1)(2):

Research and development

15

15

15

14

Marketing and sales

44

47

45

46

General and administrative

10

11

11

12

Total operating expenses

69

73

71

72

Income from operations

4

0

2

2

Investment income

1

0

0

0

Interest expense

(1)

(1)

(1)

(1)

Other income (expense) (1)

0

0

0

0

Gains from acquisitions of strategic investments

0

0

0

0

Income (loss) before benefit from (provision for) income taxes

4

(1)

1

1

Benefit from (provision for) income taxes

(2)

(1)

0

3

Net income (loss)

2%

(2)%

1%

4%

(1)

Amortization of purchased intangibles from business combinations as a percentage of total revenues, as follows:

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Cost of revenues

1%

2%

2%

1%

Marketing and sales

1

1

1

1

Other non-operating expense

0

0

0

0

(2)

Stock-based expense as a percentage of total revenues, as follows:

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Cost of revenues

1%

1%

1%

1%

Research and development

2

2

3

2

Marketing and sales

4

4

5

5

General and administrative

1

2

1

2

salesforce.com, inc.

Consolidated Balance Sheets

(in thousands)

October 31, 2017

January 31, 2017

(unaudited)

Assets

Current assets:

Cash and cash equivalents

$

2,071,837

$

1,606,549

Marketable securities

1,556,828

602,338

Accounts receivable, net

1,519,916

3,196,643

Deferred commissions

327,643

311,770

Prepaid expenses and other current assets

469,946

279,527

Total current assets

5,946,170

5,996,827

Property and equipment, net

1,864,891

1,787,534

Deferred commissions, noncurrent

253,004

227,849

Capitalized software, net

140,768

141,671

Strategic investments

670,406

566,953

Goodwill

7,294,141

7,263,846

Intangible assets acquired through business combinations, net

895,768

1,113,374

Other assets, net

424,888

486,869

Total assets

$

17,490,036

$

17,584,923

Liabilities, temporary equity and stockholders' equity

Current liabilities:

Accounts payable, accrued expenses and other liabilities

$

1,686,408

$

1,752,664

Deferred revenue

4,392,082

5,542,802

Convertible 0.25% senior notes, net

1,137,954

0

Total current liabilities

7,216,444

7,295,466

Convertible 0.25% senior notes, net

0

1,116,360

Term loan

498,084

497,221

Loan assumed on 50 Fremont

198,471

198,268

Revolving credit facility

0

196,542

Other noncurrent liabilities

736,870

780,939

Total liabilities

8,649,869

10,084,796

Temporary equity:

Convertible 0.25% senior notes

10,797

0

Stockholders' equity:

Common stock

722

708

Additional paid-in capital

9,230,081

8,040,170

Accumulated other comprehensive income (loss)

3,554

(75,841)

Accumulated deficit

(404,987)

(464,910)

Total stockholders' equity

8,829,370

7,500,127

Total liabilities, temporary equity and stockholders' equity

$

17,490,036

$

17,584,923

salesforce.com, inc.

Consolidated Statements of Cash Flows

(in thousands)

(Unaudited)

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Operating activities:

Net income (loss)

$

51,394

$

(37,309)

$

59,923

$

231,072

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

Depreciation and amortization

187,546

169,346

564,911

451,479

Amortization of debt discount and issuance costs

7,795

7,281

23,265

21,334

Gains from acquisitions of strategic investments

0

(833)

0

(13,697)

Amortization of deferred commissions

117,677

93,230

331,687

270,527

Expenses related to employee stock plans

251,277

204,751

759,331

575,980

Changes in assets and liabilities, net of business combinations:

Accounts receivable, net

49,406

42,653

1,677,466

1,276,798

Deferred commissions

(171,562)

(92,803)

(372,714)

(226,965)

Prepaid expenses and other current assets and other assets

(15,669)

40,676

(166,784)

(25,723)

Accounts payable, accrued expenses and other liabilities

74,480

57,836

(39,720)

(275,058)

Deferred revenue

(426,552)

(330,516)

(1,150,720)

(829,695)

Net cash provided by operating activities

125,792

154,312

1,686,645

1,456,052

Investing activities:

Business combinations, net of cash acquired

0

(32,117)

(19,781)

(2,832,110)

Purchases of strategic investments

(54,585)

(28,660)

(113,088)

(65,834)

Sales of strategic investments

40,811

11,783

55,898

26,506

Purchases of marketable securities

(233,824)

(111,731)

(1,433,718)

(986,862)

Sales of marketable securities

193,783

93,391

437,248

1,927,049

Maturities of marketable securities

29,819

14,203

43,089

64,741

Capital expenditures

(111,278)

(140,653)

(396,268)

(319,984)

Net cash used in investing activities

(135,274)

(193,784)

(1,426,620)

(2,186,494)

Financing activities:

Proceeds from term loan, net

0

0

0

495,550

Proceeds from employee stock plans

141,970

92,846

484,786

315,865

Principal payments on capital lease obligations

(7,716)

(10,997)

(82,890)

(73,760)

Payments on revolving credit facility

0

0

(200,000)

0

Net cash provided by financing activities

134,254

81,849

201,896

737,655

Effect of exchange rate changes

(2,045)

(11,867)

3,367

(19,840)

Net increase (decrease) in cash and cash equivalents

122,727

30,510

465,288

(12,627)

Cash and cash equivalents, beginning of period

1,949,110

1,115,226

1,606,549

1,158,363

Cash and cash equivalents, end of period

$

2,071,837

$

1,145,736

$

2,071,837

$

1,145,736

salesforce.com, inc.

Additional Metrics

(Unaudited)

Oct 31,2017

Jul 31,2017

Apr 30,2017

Jan 31,2017

Oct 31,2016

Jul 31,2016

Full Time Equivalent Headcount

28,527

27,155

26,213

25,178

23,939

23,247

Financial data (in thousands):

Cash, cash equivalents and marketable securities

$

3,628,665

$

3,501,245

$

3,219,550

$

2,208,887

$

1,751,130

$

1,719,946

Strategic investments

$

670,406

$

657,687

$

639,191

$

566,953

$

555,968

$

548,258

Deferred revenue

$

4,392,082

$

4,818,634

$

5,042,652

$

5,542,802

$

3,495,133

$

3,823,561

Unbilled deferred revenue, a non-GAAP measure (1)

$

11,500,000

$

10,400,000

$

9,600,000

$

9,000,000

$

8,600,000

$

8,000,000

Principal due on our outstanding debt obligations

$

1,850,000

$

1,850,000

$

1,850,000

$

2,050,000

$

1,850,000

$

1,850,000

(1)

Unbilled deferred revenue represents future billings under our non-cancelable subscription agreements that have not been invoiced and, accordingly, are not recorded in deferred revenue.

Selected Balance Sheet Accounts (in thousands):

October 31, 2017

July 31, 2017

January 31, 2017

Prepaid Expenses and Other Current Assets

Prepaid income taxes

$

43,301

$

75,031

$

26,932

Other taxes receivable

33,099

36,634

34,177

Prepaid expenses and other current assets

393,546

326,581

218,418

$

469,946

$

438,246

$

279,527

Property and Equipment, net

Land

$

183,888

$

183,888

$

183,888

Buildings and building improvements

626,168

623,411

621,377

Computers, equipment and software

1,600,783

1,555,572

1,440,986

Furniture and fixtures

132,374

125,858

112,564

Leasehold improvements

776,396

741,466

627,069

3,319,609

3,230,195

2,985,884

Less accumulated depreciation and amortization

(1,454,718)

(1,363,619)

(1,198,350)

$

1,864,891

$

1,866,576

$

1,787,534

Intangible Assets Acquired Through Business Combinations, net

Acquired developed technology

$

388,346

$

427,870

$

514,232

Customer relationships

501,500

531,065

589,579

Trade names and trademarks

3,071

3,581

4,601

Territory rights and other

2,534

2,690

3,530

50 Fremont lease intangibles

317

681

1,432

$

895,768

$

965,887

$

1,113,374

Other Assets, net

Deferred income taxes, noncurrent, net

$

31,596

$

29,926

$

28,939

Long-term deposits

23,979

24,305

23,597

Domain names and patents, net

26,811

30,662

39,213

Customer contract assets

201,357

229,597

281,733

Other

141,145

143,506

113,387

$

424,888

$

457,996

$

486,869

Accounts Payable, Accrued Expenses and Other Liabilities

Accounts payable

$

120,019

$

148,279

$

115,257

Accrued compensation

622,419

517,433

730,390

Non-cash equity liability

49,435

55,394

68,355

Accrued other liabilities

488,071

452,398

419,299

Accrued income and other taxes payable

193,693

196,670

239,699

Accrued professional costs

44,757

46,579

38,254

Accrued rent

33,968

21,384

19,710

Capital lease obligation, current

114,147

118,888

102,106

Financing obligation - leased facility, current

19,899

19,797

19,594

$

1,686,408

$

1,576,822

$

1,752,664

Other Noncurrent Liabilities

Deferred income taxes and income taxes payable

$

117,193

$

111,404

$

99,378

Financing obligation - leased facility

198,903

199,539

200,711

Long-term lease liabilities and other

420,774

416,939

480,850

$

736,870

$

727,882

$

780,939

Supplemental Revenue Analysis

Subscription and support revenue by cloud service offering (in millions):

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Sales Cloud

$

906.5

$

776.2

$

2,622.5

$

2,255.7

Service Cloud

738.1

589.9

2,087.8

1,705.4

Salesforce Platform and Other

495.3

370.7

1,392.9

1,050.0

Marketing and Commerce Cloud

346.2

247.2

952.3

634.5

$

2,486.1

$

1,984.0

$

7,055.5

$

5,645.6

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Total revenues by geography (in thousands):

Americas

$

1,927,405

$

1,598,344

$

5,536,932

$

4,506,774

Europe

493,732

337,497

1,367,718

1,012,671

Asia Pacific

258,704

208,934

724,359

578,551

$

2,679,841

$

2,144,775

$

7,629,009

$

6,097,996

Total revenues by geography as a percentage of total revenues:

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Americas

72%

74%

73%

74%

Europe

18

16

18

17

Asia Pacific

10

10

9

9

100%

100%

100%

100%

Revenue constant currency growth rates (as compared to the comparable prior periods)

Three Months EndedOctober 31, 2017 compared to ThreeMonths Ended October 31, 2016

Three Months EndedJuly 31, 2017 compared to ThreeMonths Ended July 31, 2016

Three Months EndedOctober 31, 2016compared to ThreeMonthsEnded October 31, 2015

Americas

21%

24%

27%

Europe

33%

31%

27%

Asia Pacific

27%

27%

29%

Total growth

23%

25%

27%

We present constant currency information to provide a framework for assessing how our underlying business performed excluding the effect of foreign currency rate fluctuations. To present this information, current and comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States dollars at the weighted average exchange rate for the quarter being compared to for growth rate calculations presented, rather than the actual exchange rates in effect during that period.

Deferred revenue constant currency growth rates (as compared to the comparable prior periods)

October 31, 2017compared to October 31, 2016

July 31, 2017compared to July 31, 2016

October 31, 2016compared toOctober 31, 2015

Total growth

24%

25%

25%

We present constant currency information for deferred revenue to provide a framework for assessing how our underlying business performed excluding the effects of foreign currency rate fluctuations. To present the information above, we convert the deferred revenue balances in local currencies in previous comparable periods using the United States dollar currency exchange rate as on the most recent balance sheet date.

Supplemental GAAP and Non-GAAP Diluted Share Count Information

(share data in thousands)

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Weighted-average shares outstanding for basic earnings per share

717,445

690,468

711,884

683,075

Effect of dilutive securities:

Convertible senior notes

5,162

2,059

4,571

1,994

Employee stock awards

14,717

12,177

13,235

11,188

Warrants

782

0

522

0

Adjusted weighted-average shares outstanding and assumed conversions for GAAP and Non-GAAP diluted earnings per share

738,106

704,704

730,212

696,257

Supplemental Cash Flow Information

Free cash flow analysis, a non-GAAP measure

(in thousands)

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Operating cash flow

GAAP net cash provided by operating activities

$

125,792

$

154,312

$

1,686,645

$

1,456,052

Less:

Capital expenditures

(111,278)

(140,653)

(396,268)

(319,984)

Free cash flow

$

14,514

$

13,659

$

1,290,377

$

1,136,068

Comprehensive Income (Loss)

(in thousands)

(Unaudited)

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Net income (loss)

$

51,394

$

(37,309)

$

59,923

$

231,072

Other comprehensive income (loss), before tax and net of reclassification adjustments:

Foreign currency translation and other gains (losses)

(2,218)

(28,372)

28,190

(28,523)

Unrealized gains (losses) on marketable securities and strategic investments

(11,763)

(16,019)

51,205

20,961

Other comprehensive income (loss), before tax

(13,981)

(44,391)

79,395

(7,562)

Tax effect

0

(7,337)

0

(5,464)

Other comprehensive income (loss), net of tax

(13,981)

(51,728)

79,395

(13,026)

Comprehensive income (loss)

$

37,413

$

(89,037)

$

139,318

$

218,046

salesforce.com, inc.

GAAP Results Reconciled to non-GAAP Results

The following table reflects selected GAAP results reconciled to non-GAAP results.

(in thousands, except per share data)

(Unaudited)

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Non-GAAP gross profit

GAAP gross profit

$

1,965,333

$

1,559,253

$

5,593,279

$

4,489,914

Plus:

Amortization of purchased intangibles (a)

39,610

36,703

126,679

84,462

Stock-based expense (b)

33,494

26,783

97,206

76,912

Non-GAAP gross profit

$

2,038,437

$

1,622,739

$

5,817,164

$

4,651,288

Non-GAAP operating expenses

GAAP operating expenses

$

1,849,345

$

1,556,217

$

5,435,380

$

4,402,341

Less:

Amortization of purchased intangibles (a)

(30,067)

(28,064)

(91,274)

(66,601)

Stock-based expense (b)

(217,783)

(177,968)

(662,125)

(499,068)

Non-GAAP operating expenses

$

1,601,495

$

1,350,185

$

4,681,981

$

3,836,672

Non-GAAP income from operations

GAAP income from operations

$

115,988

$

3,036

$

157,899

$

87,573

Plus:

Amortization of purchased intangibles (a)

69,677

64,767

217,953

151,063

Stock-based expense (b)

251,277

204,751

759,331

575,980

Non-GAAP income from operations

$

436,942

$

272,554

$

1,135,183

$

814,616

Non-GAAP non-operating loss (c)

GAAP non-operating loss

$

(9,587)

$

(15,622)

$

(44,008)

$

(38,721)

Plus:

Amortization of debt discount, net

6,463

6,304

19,269

18,794

Amortization of acquired lease intangible

367

579

1,118

1,927

Less:

Gains from acquisitions of strategic investments

0

(833)

0

(13,697)

Non-GAAP non-operating loss

$

(2,757)

$

(9,572)

$

(23,621)

$

(31,697)

Non-GAAP net income

GAAP net income (loss)

$

51,394

$

(37,309)

$

59,923

$

231,072

Plus:

Amortization of purchased intangibles (a)

69,677

64,767

217,953

151,063

Amortization of acquired lease intangible

367

579

1,118

1,927

Stock-based expense (b)

251,277

204,751

759,331

575,980

Amortization of debt discount, net

6,463

6,304

19,269

18,794

Less:

Gains from acquisitions of strategic investments

0

(833)

0

(13,697)

Income tax effects and adjustments

(94,787)

(67,320)

(329,521)

(456,241)

Non-GAAP net income

$

284,391

$

170,939

$

728,073

$

508,898

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Non-GAAP diluted earnings per share

GAAP diluted net income (loss) per share

$

0.07

$

(0.05)

$

0.08

$

0.33

Plus:

Amortization of purchased intangibles

0.10

0.09

0.30

0.22

Amortization of acquired lease intangible

0.00

0.00

0.00

0.00

Stock-based expense

0.34

0.29

1.04

0.83

Amortization of debt discount, net

0.01

0.01

0.03

0.03

Less:

Gains from acquisitions of strategic investments

0.00

0.00

0.00

(0.02)

Income tax effects and adjustments

(0.13)

(0.10)

(0.45)

(0.66)

Non-GAAP diluted earnings per share

$

0.39

$

0.24

$

1.00

$

0.73

Shares used in computing Non-GAAP diluted net income per share

738,106

704,704

730,212

696,257

a)

Amortization of purchased intangibles were as follows:

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Cost of revenues

$

39,610

$

36,703

$

126,679

$

84,462

Marketing and sales

30,067

28,064

91,274

66,601

$

69,677

$

64,767

$

217,953

$

151,063

b)

Stock-based expense was as follows:

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Cost of revenues

$

33,494

$

26,783

$

97,206

$

76,912

Research and development

66,626

50,372

197,185

124,164

Marketing and sales

116,992

93,718

356,538

275,515

General and administrative

34,165

33,878

108,402

99,389

$

251,277

$

204,751

$

759,331

$

575,980

c)

GAAP non-operating loss consists of investment income, interest expense, other income (expense) and gains from acquisitions of strategic investments.

salesforce.com, inc.

Computation of Basic and Diluted GAAP and non-GAAP Net Income (Loss) Per Share

(in thousands, except per share data)

(Unaudited)

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

GAAP Basic Net Income (Loss) Per Share

Net income (loss)

$

51,394

$

(37,309)

$

59,923

$

231,072

Basic net income (loss) per share

$

0.07

$

(0.05)

$

0.08

$

0.34

Shares used in computing basic net income (loss) per share

717,445

690,468

711,884

683,075

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Non-GAAP Basic Net Income Per Share

Non-GAAP net income

$

284,391

$

170,939

$

728,073

$

508,898

Basic Non-GAAP net income per share

$

0.40

$

0.25

$

1.02

$

0.75

Shares used in computing basic Non-GAAP net income per share

717,445

690,468

711,884

683,075

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

GAAP Diluted Net Income (Loss) Per Share

Net income (loss)

$

51,394

$

(37,309)

$

59,923

$

231,072

Diluted net income (loss) per share

$

0.07

$

(0.05)

$

0.08

$

0.33

Shares used in computing diluted net income (loss) per share

738,106

690,468

730,212

696,257

Three Months Ended October 31,

Nine Months Ended October 31,

2017

2016

2017

2016

Non-GAAP Diluted Net Income Per Share

Non-GAAP net income

$

284,391

$

170,939

$

728,073

$

508,898

Diluted Non-GAAP net income per share

$

0.39

$

0.24

$

1.00

$

0.73

Shares used in computing diluted Non-GAAP net income per share

738,106

704,704

730,212

696,257

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