Texas-Based Hospital Returns to Evident for Comprehensive EHR Solution
IRAAN, Texas--(BUSINESS WIRE)-- Evident LLC, a wholly owned subsidiary of CPSI (NASDAQ: CPSI) and a leading provider of electronic health record (EHR) systems and services, announced today that Iraan General Hospital (IGH), a 14-bed acute care facility located in Iraan, Texas, recently returned to Thrive, Evident’s EHR solution, to replace their existing EHR system. The Texas-based healthcare system will be live on the entire suite of Evident solutions near the end of December.
IGH made the decision to transition back to Evident for the Thrive EHR system based on several factors. When they initially moved away from Thrive, they thought they were getting a hospital system that would have the same functionality they had with Thrive while integrating with their existing clinic system. But after making the switch, they encountered hospital billing issues and were never able to fully convert to the new system because it was unable to handle all of their service lines.
As the primary healthcare service provider for Iraan and the other neighboring communities, local residents rely on a broad range of healthcare services provided by IGH. Teresa Callahan, chief executive officer and administrator of Iraan General Hospital, noted that rural communities turn to their community hospital and clinics for a myriad of services, and it is imperative for them to have an all-encompassing EHR system that supports all the care they provide – not just the clinic or standard in-patient care.
“We have services, such as our respite care, that we were unable to manage in the other EHR because there wasn’t a comparable solution,” said Callahan. “Community hospitals like ours don’t have the manpower to manage multiple systems, and it doesn’t support our goal of managing and maintaining the patient chart across one system. We made the choice to move back to Evident because it was the best decision for our organization as a whole. The Thrive EHR supports all the care settings and service offerings we provide to our community.”
According to Callahan, the disconnect between the hospital clinical side and business process flows in conjunction with billing issues made moving back to Thrive an easy decision. For IGH and similar facilities, it is critical to remain in control of billing and cash collections to ensure financial health and stability. The ability to integrate the revenue cycle from the moment a patient checks in for their service is a must for community hospitals like IGH.
Callahan added, “The hands-on guidance that IGH has received from the Evident team in a very quick and thorough manner has reassured us of the level of support and service we can expect. The Evident team stepped up and has been there at every junction.”
“With a 35-year track record of success in communities across the U.S., we understand the importance of healthcare IT to support the care provided in multiple settings,” said Boyd Douglas, president and chief executive officer of CPSI. “We are very pleased that IGH has decided to return to CPSI and Evident, and we look forward to furthering our partnership.”
CPSI is a leading provider of healthcare solutions and services for community hospitals plus other healthcare systems and post-acute care facilities. Founded in 1979, CPSI is the parent of four companies – Evident, LLC, TruBridge, LLC, Healthland Inc., and American HealthTech, Inc. Our combined companies are focused on helping improve the health of the communities we serve, connecting communities for a better patient care experience, and improving the financial operations of our customers. Evident provides comprehensive EHR solutions and services for community hospitals. TruBridge focuses on providing business, consulting, and managed IT services along with their RCM product, Rycan, providing revenue cycle management workflow and automation software to hospitals, other healthcare systems, and skilled nursing organizations. Healthland provides integrated technology solutions and services to small rural and critical access hospitals. American HealthTech is one of the nation’s largest providers of financial and clinical technology solutions and services for post-acute care facilities. For more information, visit www.cpsi.com.
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Tracey Schroeder, 612-787-3125
Chief Marketing Officer