Verint Helps Organizations Elevate Customer Engagement as a Strategic Differentiator at Industry Events This Month
MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® Systems Inc. (Nasdaq: VRNT) today announced that it will participate in numerous online and live events this month with a focus on the power of customer engagement, customer centricity and the sharing of real-time intelligence.
CRMXchange Roundtable WebinarOctober 12; WebinarKelly Koelliker, director, global solutions marketing, will present “Innovations and Trends in Customer Service” at 2 pm ET. This session will explore the expectations of today’s consumers—from customers being able to connect with businesses whenever and however they choose, to businesses being able to interact and maintain context throughout every phase of the customer interaction. Click here to register.
Sitecore SymposiumOctober 16-19; Las Vegas, NevadaJon Allen, general manager, communities, will present “Redefining ROI: Win BIG with Social Communities” on October 19 at 6:30 pm PT. Attendees will hear about why it’s critical not to gamble with customer relationships and how to measure “return on interaction” by effectively listening to the voice of customer.
Consero Contact Center ForumOctober 22–24; Coral Gables, FloridaJenni Palocsik, sr. director, global solutions marketing, will moderate the panel discussion “Metrics & Data: When to Stop Analyzing and Take Action” on October 23 at 8 am ET. Customer care industry experts on the panel will discuss the best metrics to put in place to measure performance, align the voice of the customer and impact the cost of running a contact center, as well as share tips for making today’s contact centers profitable and sustainable.
destinationCRM.com WebinarOctober 25; WebinarJenni Palocsik, senior director, solutions marketing, will present “The Evolution of Contact Centers to Customer Engagement Centers” at 2 pm ET. Attendees will learn why the next phase of customer support will rely on Customer Engagement Centers (CEC)—the technologies, applications, people and processes that interact with customers across channels, while retaining customers' context—to provide consistent and efficient customer service, and fulfill the promise of omnichannel support. Click here to register.
To learn more about Verint Customer Engagement™ solutions, click here.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, over 10,000 organizations in more than 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.
This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2017, our Quarterly Report on Form 10-Q for the quarter ended July 31, 2017, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, ADTECH, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners.
Source: Verint Systems Inc.