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Form 8-K Customers Bancorp, Inc. For: Jul 20

July 20, 2016 4:17 PM
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C.   20549
__________________

FORM 8-K
__________________

CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the
Securities Exchange Act of 1934

Date of Report (date of earliest event reported):  July 20, 2016
__________________

CUSTOMERS BANCORP, INC.
(Exact Name of Registrant as specified in its charter)
__________________

Pennsylvania
001-35542
27-2290659
(State or other jurisdiction
of incorporation)
(Commission File Number)
(I.R.S. Employer
Identification No.)
     
 
1015 Penn Avenue
Suite 103
Wyomissing PA 19610
 
 
(Address of principal executive offices, including zip code)
 
     
 
(610) 933-2000
 
 
(Registrant's telephone number, including area code)
 
     
 
None
 
 
(Former name or former address, if changed since last report)
 



Check the appropriate box below if the form 8-K filing is intended to simultaneously satisfy the filing obligations of the registrant under any of the following provisions (see General Instructions A.2. below):
 
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
 
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
 
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
 
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 
 
 
 


 
Item 2.02
 
Results of Operations and Financial Condition

On July 20, 2016, Customers Bancorp, Inc. (the "Company") issued a press release announcing unaudited financial information for the quarter ended June 30, 2016, a copy of which is included as Exhibit 99.1 to this Current Report on Form 8-K and incorporated by reference herein.

Item 7.01
 
Regulation FD Disclosure

The Company has posted to its website a slide presentation which is attached hereto as Exhibit 99.2 and incorporated into this Item 7.01 by reference.

The information in this Current Report on Form 8-K, including Exhibits 99.1 and  99.2 attached hereto and incorporated by reference into Item 2.02 and Item 7.01, respectively, shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities under that Section. Furthermore, such information, including the exhibits attached hereto, shall not be deemed incorporated by reference into any of the Company's reports or filings with the SEC, whether made before or after the date hereof, except as expressly set forth by specific reference in such report or filing. The information in this Current Report on Form 8-K, including the exhibits attached hereto, shall not be deemed an admission as to the materiality of any information in this report on Form 8-K that is required to be disclosed solely to satisfy the requirements of Regulation FD.

Item 9.01
 
Financial Statements and Exhibits

(d) Exhibits.
  
 
 
Exhibit
No.
  
Description
 
 
 
99.1
  
     
99.2
 
 
 
 
 


 
SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
   
 
CUSTOMERS BANCORP, INC.
   
   
   
 
By:  /s/ Robert E. Wahlman
Name:  Robert E. Wahlman
 
Title:  Executive Vice President and Chief Financial Officer
Date: July 20, 2016
 
 
 
 

 
EXHIBIT INDEX

  
 
 
Exhibit
No.
  
Description
 
 
 
99.1
  
     
99.2
 

 
 
 


 
 
Exhibit 99.1
Customers Bancorp
1015 Penn Avenue
Wyomissing, PA 19610
Contacts:
Jay Sidhu, Chairman & CEO 610-935-8693
Richard Ehst, President & COO 610-917-3263
Investor Contact:
Robert Wahlman, CFO 610-743-8074



CUSTOMERS BANCORP REPORTS RECORD NET INCOME FOR SECOND QUARTER AND FIRST SIX MONTHS OF 2016

n
 
Record Q2 2016 GAAP Net Income of $17.4 Million, Up 57.2% Over Q2 2015
n
 
Record Q2 2016 Fully Diluted Earnings Per Share ("EPS") of $0.60, Up 53.8% over Q2 2015 Fully Diluted EPS
n
 
Record Six Months of 2016 Net Income of $33.8 million, Up 35.1% over First Six Months of 2015 and EPS of $1.17, Up 33.0% over First Six Months 2015
n
 
Exceptional Asset Quality with NPLs only 0.17% of Total Loans
n
 
Acquisition of Higher One Holdings, Inc. Disbursements Business and Combination With Customers' BankMobile Division Completed

Wyomissing, PA – July 20, 2016 - Customers Bancorp, Inc. (NYSE: CUBI), the parent company of Customers Bank (collectively "Customers"), reported net income to common shareholders of $17.4 million for the second quarter of 2016 ("Q2 2016") compared to net income to common shareholders of $11.0 million for the second quarter of 2015 ("Q2 2015"), an increase of $6.3 million, or 57.2%. Fully diluted earnings per share for Q2 2016 was $0.60 compared to $0.39 fully diluted earnings per share for Q2 2015, an increase of $0.21 per share, or 53.8%.  Average fully diluted shares for Q2 2016 were 29.0 million compared to average fully diluted shares of 28.7 million for Q2 2015.  The second quarter results included one-time costs for acquisition related expenses and a true-up to a higher effective tax rate as well as two weeks of Disbursements business results totaling approximately $2.7 million.

Customers also reported net income to common shareholders of $33.8 million for the first six months of 2016 compared to net income to common shareholders of $25.0 million for the first six months of 2015, an increase of $8.8 million, or 35.1%. Fully diluted earnings per share for the first six months of 2016 was $1.17 compared to $0.88 for the first six months of 2015, an increase of 33.0%.
 
 
 
 
1

 

"Customers is pleased to report record earnings for the second quarter and first six months of 2016. Customers' single point of contact business model delivered by highly experienced professional teams resulted in Customers continued origination of high quality loans, limiting our interest rate exposures, and controlling operating costs," stated Jay Sidhu, Chairman and CEO of Customers.  "Furthermore, Customers completed its strategic acquisition of the Disbursements business from Higher One Holdings, Inc. on June 15, 2016.  Combining the Disbursements business with our BankMobile business and platform gives Customers over 2.1 million BankMobile serviced customers and the potential to add as many as 500,000 new BankMobile customers annually.  We believe this acquisition will lower the overall cost of deposits for Customers and provide for realizing the value of BankMobile Technologies within 12 to 18 months, making this Division of Customers Bank potentially one of the most successful digital banking platforms in the United States," Sidhu continued.
Other financial highlights for Q2 2016 compared to Q2 2015 include:
Q2 2016 net interest income of $63.2 million increased $16.6 million, or 35.7%, from net interest income for Q2 2015 as average loan and security balances increased $2.2 billion.  Net interest margin expanded by 10 basis points to 2.83% from Q2 2015.

Commercial loan average balances increased $886 million, including commercial loans to mortgage banking companies, in Q2 2016 compared to Q2 2015.
Multi-family average loan balances increased $1.2 billion.
The increased yields from variable rate commercial loans and investment portfolios more than offset the slightly higher funding costs.

Customers reported a $0.8 million provision for loan losses in Q2 2016.  The Q2 2016 provision for loan losses included provisions for loan growth and impairment measured on specific loans of $2.1 million, offset in part by increased estimated cash flows expected to be collected on purchased credit-impaired loans and a reduction in the estimated amount owed to the FDIC for previous FDIC assisted acquisitions totaling $1.3 million.  The Q2 2015 provision included a provision of $6.0 million for a fraudulent loan.

Q2 2016 non-interest income of $8.3 million increased $1.9 million from Q2 2015 as a result of $2.2 million interchange and other fees received from the acquired Disbursements business and $0.3 million increase in warehouse fees offset in part by a decrease in gains on loan sales. There were no sales of multi-family loans in Q2 2016.

Non-interest expenses in Q2 2016 of $38.2 million increased $12.5 million, or 48.8%, from non-interest expenses in Q2 2015.  Q2 2016 operating expenses included approximately $3.2 million of Disbursements business expenses (salaries and employee benefits of $0.7 million, professional services of $0.5 million, technology, communication and bank operations of $0.9 million, and other expenses of $1.1 million) and one-time acquisition related expenses of $0.9 million (predominately for professional services).  The remaining increases in salary and employee benefits, regulatory assessments and fees, professional services, technology, and occupancy expenses resulted largely from the increases in resources and services necessary to support and operate a $9.7 billion bank.
 
 
 
 
2


 
Customers' Q2 2016 income tax expense of $13.0 million reflects an estimated effective tax rate of 40.1% compared to Q2 2015 tax expense of $6.4 million with an effective tax rate of 35.6%.  During Q2 2016, Customers evaluated its apportionment factors and estimated that due to the increasing proportion of income producing assets domiciled in New York, particularly in New York City, that Customers' effective tax rate for full year 2016 would be approximately 38.0%.  The 40.1% Q2 2016 effective rate reflects recording the higher estimated taxes for the first six months of 2016 during Q2 2016.

Customers achieved a return on average assets of 0.84% in Q2 2016 compared to 0.65% in Q2 2015, and achieved a return on average common equity of 13.03% in Q2 2016 compared to 9.44% in Q2 2015.  Pre-tax and pre-provision return on average assets reached 1.44% in Q2 2016.  Pre-tax and pre-provision return on average common equity was 23.38% in Q2 2016.
 
Total loans, including commercial loans held for sale, increased $1.9 billion, or 28.4%, to $8.4 billion as of June 30, 2016 compared to total loans as of June 30, 2015 of $6.6 billion. Multi-family loan balances increased $1.0 billion to $3.3 billion and commercial loans including lines of credit to mortgage companies increased $0.9 billion to $4.7 billion.

Total deposits increased $1.3 billion, or 23.3%, to $6.8 billion as of June 30, 2016 compared to total deposits of $5.5 billion as of June 30, 2015. Non-interest bearing demand deposits grew $165.2 million to $749.6 million, a 28.3% increase. Money market account balances were up $536.9 million to $3.0 billion as of June 30, 2016 compared to June 30, 2015, a 21.7% increase, and certificates of deposit accounts increased $469.3 million to $2.7 billion as of June 30, 2016, a 20.8% increase.

The Q2 2016 efficiency ratio was 53.47% compared to a 48.4% Q2 2015 efficiency ratio.  Q2 2016 operating expenses included acquisition related expenses of $0.9 million and Disbursements business expenses of $3.2 million.

Capital levels continue to exceed the "well-capitalized" threshold established by regulation at the bank and exceed the applicable Basel III regulatory thresholds for the holding company and the bank.

Customers Bancorp issued $57.5 million of non-cumulative perpetual preferred stock paying a 6.45% dividend on April 28, 2016. The proceeds from the capital raise were largely contributed to the subsidiary bank to support Customers Bank's balance sheet growth and other general corporate purposes.

Total Tier 1 equity for Customers Bancorp increased $141.3 million from June 30, 2015 to June 30, 2016, an increase in capital of 27.0% over the year.

The tangible book value per common share continued to increase, reaching $19.35 at June 30, 2016, compared to $17.28 at June 30, 2015, an increase of 12.0% year-over-year.

 
 
 
 
3

 
Q2 2016 compared to Q1 2016:
Customers' Q2 2016 net income to common shareholders of $17.4 million increased $1.0 million, or 5.8%, from net income to common shareholders of $16.4 million for the first quarter of 2016 ("Q1 2016").  The $1.0 million increase in Q2 2016 compared to Q1 2016 net income to common shareholders resulted primarily from increases in net interest income of $5.5 million to $63.2 million, a decrease in provisions for loan losses of $1.2 million to $0.8 million, an increase in non-interest income of $2.8 million to $8.3 million partially offset by increased operating expenses of $4.3 million to $38.2 million, and a $3.5 million increase in income tax expense to $13.0 million.  Discussing these changes further:
The $5.5 million increase in net interest income in Q2 2016 resulted from a $0.9 billion higher average loan balance in Q2 2016 as a result of loan growth.

The $1.2 million decrease in provision for loan losses in Q2 2016 resulted primarily from a reduction in the amount estimated to be owed to the FDIC for FDIC assisted acquisitions and increased estimated cash flows expected to be collected on purchased credit-impaired loans totaling $1.3 million.

The $2.8 million increase in non-interest income in Q2 2016 resulted primarily from an increase in interchange revenue and deposit fees of $2.2 million related to the Disbursements business acquisition, and a $0.5 million increase in mortgage warehouse transactional fees as the volume of loans processed increased in Q2 2016 compared to Q1 2016.

The increase in operating expenses of $4.3 million in Q2 2016 compared to Q1 2016 resulted largely from Disbursements business related expenses of $3.2 million.

 
 
 
 
4


 
The following table presents a summary of key earnings and performance metrics for the quarter ended June 30, 2016 and the preceding four quarters, respectively:
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
                   
EARNINGS SUMMARY - UNAUDITED
                   
                               
(Dollars in thousands, except per-share data)
                   
     
Q2
     
Q1
     
Q4
     
Q3
     
Q2
 
     
2016
     
2016
     
2015
     
2015
     
2015
 
                                         
Net income available to common shareholders
 
$
17,368
   
$
16,413
   
$
16,780
   
$
14,309
   
$
11,049
 
Basic earnings per common share ("EPS")
 
$
0.64
   
$
0.61
   
$
0.62
   
$
0.53
   
$
0.41
 
Diluted EPS
 
$
0.60
   
$
0.57
   
$
0.58
   
$
0.50
   
$
0.39
 
Average common shares outstanding - basic
   
27,080,676
     
26,945,062
     
26,886,694
     
26,872,787
     
26,839,799
 
Average common shares outstanding - diluted
   
28,971,040
     
28,783,101
     
28,912,644
     
28,741,129
     
28,680,664
 
Shares outstanding period end
   
27,286,833
     
27,037,005
     
26,901,801
     
26,882,383
     
26,871,745
 
                                         
Return on average assets
   
0.84
%
   
0.85
%
   
0.91
%
   
0.82
%
   
0.65
%
Return on average common equity
   
13.03
%
   
12.85
%
   
13.46
%
   
11.83
%
   
9.44
%
Return on average assets - pre-tax and pre-provision (1)
   
1.44
%
   
1.40
%
   
1.60
%
   
1.39
%
   
1.54
%
Return on average common equity - pre-tax and pre-provision (2)
   
23.38
%
   
21.87
%
   
24.35
%
   
20.53
%
   
22.87
%
Net interest margin, tax equivalent
   
2.83
%
   
2.88
%
   
2.83
%
   
2.79
%
   
2.73
%
Efficiency ratio
   
53.47
%
   
53.74
%
   
50.11
%
   
54.00
%
   
48.40
%
Non-performing loans (NPLs) to total loans (including held-for-sale loans)
   
0.17
%
   
0.20
%
   
0.15
%
   
0.27
%
   
0.16
%
Reserves to non-performing loans
   
268.98
%
   
242.10
%
   
341.71
%
   
197.01
%
   
369.90
%
Net charge-offs (recoveries)
 
$
1,060
   
$
(455
)
 
$
4,322
   
$
5,657
   
$
999
 
                                         
Tier 1 equity to average tangible assets
   
7.17
%
   
7.15
%
   
7.16
%
   
7.27
%
   
7.36
%
Tangible common equity to average tangible assets (3)
   
5.71
%
   
6.17
%
   
6.37
%
   
6.49
%
   
6.54
%
Tangible book value per common share (period end) (4)
 
$
19.35
   
$
19.08
   
$
18.39
   
$
17.81
   
$
17.28
 
Period end stock price
 
$
25.13
   
$
23.63
   
$
27.22
   
$
25.70
   
$
26.89
 
                                         
(1) Calculated as net income, plus provision for loan losses and income tax expense divided by average total assets.
         
(2) Calculated as net income available to common shareholders, plus provision for loan losses and income tax expense divided by average common equity.
 
(3) Calculated as total equity less preferred stock and goodwill and other intangibles divided by total average assets less average goodwill and other intangibles.
 
(4) Calculated as total equity less preferred stock and goodwill and other intangibles divided by common shares outstanding at period end.
 
 
5

 
Capital
Customers recognizes the importance of not only being well capitalized in the current environment but to have adequate capital buffers to absorb any unexpected shocks.  "Our capital ratios continue to be stretched as of June 30, 2016 due to the continued high usage of lines of credit by our mortgage banking customers (mortgage warehouse) and reflect the refinance boom triggered by the flat yield curve resulting in abnormally low 10-year yields. We are committed to controlling our asset growth over the next 12 months to two years and staying below $10 billion in assets. Over this time, we expect to demonstrate our business model's ability to gain new student demand deposit accounts and become the bank of choice for graduating students.  Limiting our growth and possible future gains from our strategic alternatives for BankMobile should be significantly accretive to our capital ratios," stated Mr. Sidhu.

BankMobile
The BankMobile division took a significant step during Q2 2016 with Customers Bank's acquisition of the Higher One Holdings, Inc. Disbursements business, and BankMobile's combination with the acquired business.  Together the new BankMobile division services over 2.1 million deposit accounts, and is perhaps the largest provider of mobile banking services in the United States by number of customers.  The combined businesses also have the potential to add about 500,000 new student accounts annually.  "We are very focused on continuing to build out BankMobile's technology software platform, introducing the Vibe and Bold deposit accounts, integrating the Disbursements business with the BankMobile business, developing and beginning to execute plans to continue to attract about 500,000 or more new millennial customers to its customer base each year and improve their engagement as a banking customer so they stay a BankMobile customer for life. The acquisition of the Disbursements business provides us with a great opportunity, marking an inflection point in BankMobile's development. We are committed to making BankMobile the primary bank for all our student customers and moving with them as they evolve to young professionals," stated Mr. Sidhu. "We are also focused on attracting more deposit customers with the Vibe and Bold accounts, arguably among the best customer offerings and the best priced banking services available in the U.S.  We believe that 2016 and 2017 will be very exciting years as we build BankMobile as a profitable business and create value for Customers Bancorp, Inc. shareholders," Mr. Sidhu continued.

Managing Commercial Real Estate Concentration Risks and Providing High Net Worth Families Loans for Their Multi-Family Holdings
Customers' loans collateralized by multi-family properties were approximately 39.6% of Customers' total loan portfolio. Recognizing the risks that accompany certain elements of commercial real estate ("CRE") lending, Customers has as part of its core strategies studiously sought to limit its risks. Customers' total real estate construction and development exposure, arguably the riskiest area of CRE, was under $100 million as of June 30, 2016.
 
 
 
6

 
Our CRE exposures are focused principally on loans to high net worth families collateralized by multi-family properties that are of modest size and subject to what Customers believes are conservative underwriting standards. As of June 30, 2016, Customers had no non-performing multi-family loans. Customers believes it has a strong risk management process to manage the portfolio risks prospectively and that this portfolio will perform well even under a stressed scenario. Following are some unique characteristics of Customers' multi-family loan portfolio:
Principally concentrated in New York City and principally to high net worth families;
Average loan size is between $5 million - $7 million;
Annual debt service coverage ratio is 140%;
Median loan-to-value is 70%;
All loans are individually stressed with an increase of 1% and 2% to the cap rate and an increase of 1.5% and 3% in interest rates;
All properties are inspected prior to a loan being granted and monitored thereafter on an annual basis by dedicated portfolio managers;
Customers to date has never experienced more than a 30 day delinquency on any of the multi-family loans that it has originated; and
Credit approval process is independent of customer sales and portfolio management process.
Asset Quality and Interest Rate Risk
Risk management is a critical component of how Customers creates long-term shareholder value. Two of the most important risks of banking to be understood and managed in an uncertain economy are asset quality and interest rate risk.
Customers believes that asset quality risks must be diligently addressed during good economic times with prudent underwriting standards so that when the economy deteriorates the bank's capital is sufficient to absorb all losses without threatening its ability to operate and serve its community and other constituents. "Customers adopted prudent underwriting standards in 2009 when the current management team assumed responsibility for the Bank and has not compromised those standards in the last six years," stated Mr. Sidhu. "Customers' non-performing loans at June 30, 2016 were only 0.17% of total loans, compared to our peer group non-performing loans of approximately 0.95% of total loans, and industry average non-performing loans of about 1.60% of total loans. Our expectation is superior asset quality performance in good times and in difficult years. We have no direct exposure to oil and gas or business investments in fracking," said Mr. Sidhu.
Interest rate risk is another critical element for banks to manage. An unexpected shift in interest rates can have a devastating effect on a bank's profitability for multiple years. Banks can position their assets and liabilities to speculate on future interest rate changes with the hope of gaining earnings by guessing the next movement in interest rates. "Customers' objective is to manage the estimated effect of future interest rate changes, up or down, to a neutral effect on net interest income, so not speculating on whether interest rates go up or down," said Mr. Sidhu. "This allows our team members to focus on generating earnings from the business of banking, aggregating deposits and making loans to customers in the communities we serve," concluded Mr. Sidhu.
 
 
 
7

 
Diversified Loan Portfolio
Customers is a Business Bank that principally focuses on four lending activities; commercial and industrial loans to privately held businesses, multi-family loans principally to high net worth families, selected commercial real estate loans, and commercial loans and banking services to privately held mortgage companies. Commercial and industrial loans, including owner-occupied commercial real estate loans, and commercial loans to mortgage companies, were approximately $3.5 billion at June 30, 2016. Multi-family loans, or loans to high net worth families, were approximately $3.3 billion at June 30, 2016. Non-owner occupied commercial real estate loans were approximately $1.1 billion at June 30, 2016. Consumer and residential mortgage loans make up only about 5% of the loan portfolio.

Conference Call
Date:
Wednesday, July 20, 2016
   
Time:
5:00 PM ET
   
US Dial-in:
888-542-1138
   
International Dial-in:
719-457-1510
   
Participant Code:
723210
 

Please dial in at least 10 minutes before the start of the call to ensure timely participation. Slides accompanying the presentation will be available on the Company's website at http://customersbank.com/investor relations.php prior to the call.  A playback of the call will be available beginning July 20, 2016 at 8:00 pm ET until 8:00 pm on August 19, 2016. To listen, call within the United States (888) 203-1112 or  (719) 457-0820 when calling internationally. Please use the replay pin number 4890143.
Institutional Background
Customers Bancorp, Inc. is a bank holding company located in Wyomissing, Pennsylvania engaged in banking and related business through its bank subsidiary, Customers Bank.  Customers Bank is a community-based, full-service bank with assets of approximately $9.7 billion that was named one of Forbes magazine's 2016 100 Best Banks in America (there are over 6,200 banks in the United States).  A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender that provides a range of banking services to small and medium-sized businesses, professionals, individuals and families through offices in Pennsylvania, New York, Rhode Island, New Hampshire, Massachusetts, and New Jersey.  Committed to fostering customer loyalty, Customers Bank uses a High Tech/High Touch strategy that includes use of industry-leading technology to provide customers better access to their money, as well as Concierge Banking® by appointment at customers' homes or offices 12 hours a day, seven days a week. Customers Bank offers a continually expanding portfolio of loans to small businesses, multi-family projects, mortgage companies and consumers.  BankMobile is a division of Customers Bank, offering state of the art high tech digital banking services with high level of personal customer service.
Customers Bancorp, Inc. voting common shares are listed on the New York Stock Exchange under the symbol CUBI.  Additional information about Customers Bancorp, Inc. can be found on the Company's website, www.customersbank.com.
 
 
 
8

 
"Safe Harbor" Statement
In addition to historical information, this press release may contain "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.'s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words "may," "could," "should," "pro forma," "looking forward," "would," "believe," "expect," "anticipate," "estimate," "intend," "plan," or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.'s control). Numerous competitive, economic, regulatory, legal and technological factors, among others, could cause Customers Bancorp, Inc.'s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements. In addition, important factors relating to the acquisition of the Disbursements business and the combination of Customers' BankMobile business with the acquired business also could cause Customers Bancorp's actual results to differ from those in the forward-looking statements.  Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management's current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.'s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2015 and subsequently filed quarterly reports on Form 10-Q.  Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank.
 
 
 
9

 
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
           
CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED
 
(Dollars in thousands, except per share data)
           
     
Q2
     
Q1
     
Q2
 
     
2016
     
2016
     
2015
 
Interest income:
                       
Loans receivable, including fees
 
$
59,013
   
$
54,472
   
$
42,801
 
Loans held for sale
   
17,429
     
14,106
     
13,522
 
Investment securities
   
3,638
     
3,709
     
2,253
 
Other
   
1,241
     
1,111
     
1,107
 
Total interest income
   
81,321
     
73,398
     
59,683
 
                         
Interest expense:
                       
Deposits
   
11,142
     
10,212
     
8,145
 
Other borrowings
   
1,620
     
1,606
     
1,496
 
FHLB advances
   
3,716
     
2,268
     
1,799
 
Subordinated debt
   
1,685
     
1,685
     
1,685
 
Total interest expense
   
18,163
     
15,771
     
13,125
 
Net interest income
   
63,158
     
57,627
     
46,558
 
Provision for loan losses
   
786
     
1,980
     
9,335
 
Net interest income after provision for loan losses
   
62,372
     
55,647
     
37,223
 
                         
Non-interest income:
                       
Mortgage warehouse transactional fees
   
3,074
     
2,548
     
2,799
 
Interchange and card revenue
   
1,890
     
369
     
132
 
Bank-owned life insurance
   
1,120
     
1,123
     
1,169
 
Deposit fees
   
787
     
255
     
247
 
Gain on sale of loans
   
285
     
644
     
827
 
Mortgage loans and banking income
   
285
     
165
     
287
 
Gain (loss) on sale of investment securities
   
     
26
     
(69
)
Other
   
816
     
364
     
1,001
 
Total non-interest income
   
8,257
     
5,494
     
6,393
 
                         
Non-interest expense:
                       
Salaries and employee benefits
   
18,107
     
17,263
     
14,448
 
FDIC assessments, taxes, and regulatory fees
   
4,435
     
4,030
     
995
 
Technology, communication and bank operations
   
3,854
     
2,643
     
2,838
 
Professional services
   
3,636
     
2,572
     
2,792
 
Occupancy
   
2,473
     
2,325
     
2,199
 
Acquisition related expenses
   
874
     
176
     
 
Loan workout expense (income)
   
487
     
418
     
(13
)
Advertising and promotion
   
334
     
253
     
429
 
Other real estate owned expense (income)
   
183
     
287
     
(580
)
Other
   
3,800
     
3,938
     
2,552
 
Total non-interest expense
   
38,183
     
33,905
     
25,660
 
Income before tax expense
   
32,446
     
27,236
     
17,956
 
Income tax expense
   
13,016
     
9,537
     
6,400
 
Net income
   
19,430
     
17,699
     
11,556
 
Preferred stock dividends
   
2,062
     
1,286
     
507
 
Net income available to common shareholders
 
$
17,368
   
$
16,413
   
$
11,049
 
                         
 Basic earnings per common share
 
$
0.64
   
$
0.61
   
$
0.41
 
 Diluted earnings per common share
 
$
0.60
   
$
0.57
   
$
0.39
 
 
 
 
10

 
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
       
CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE SIX MONTHS ENDED - UNAUDITED
 
(Dollars in thousands, except per share data)
       
   
June 30,
   
June 30,
 
   
2016
   
2015
 
Interest income:
       
Loans receivable, including fees
 
$
113,485
   
$
85,894
 
Loans held for sale
   
31,535
     
24,422
 
Investment securities
   
7,347
     
4,616
 
Other
   
2,352
     
3,469
 
Total interest income
   
154,719
     
118,401
 
                 
Interest expense:
               
Deposits
   
21,356
     
15,671
 
Other borrowings
   
3,225
     
2,984
 
FHLB advances
   
5,984
     
3,488
 
Subordinated debt
   
3,370
     
3,370
 
Total interest expense
   
33,935
     
25,513
 
Net interest income
   
120,784
     
92,888
 
Provision for loan losses
   
2,766
     
12,299
 
Net interest income after provision for loan losses
   
118,018
     
80,589
 
                 
Non-interest income:
               
Mortgage warehouse transactional fees
   
5,622
     
5,072
 
Interchange and card revenue
   
2,259
     
262
 
Bank-owned life insurance
   
2,243
     
2,230
 
Deposit fees
   
1,042
     
426
 
Gain on sale of loans
   
929
     
2,058
 
Mortgage loans and banking income
   
450
     
438
 
Gain (loss) on sale of investment securities
   
26
     
(69
)
Other
   
1,180
     
1,709
 
Total non-interest income
   
13,751
     
12,126
 
                 
Non-interest expense:
               
Salaries and employee benefits
   
35,370
     
28,400
 
FDIC assessments, taxes, and regulatory fees
   
8,465
     
4,273
 
Technology, communication and bank operations
   
6,496
     
5,369
 
Professional services
   
6,207
     
4,705
 
Occupancy
   
4,798
     
4,300
 
Acquisition related expenses
   
1,050
     
 
Loan workout
   
905
     
256
 
Advertising and promotion
   
587
     
776
 
Other real estate owned
   
470
     
304
 
Other
   
7,739
     
4,742
 
Total non-interest expense
   
72,087
     
53,125
 
Income before tax expense
   
59,682
     
39,590
 
Income tax expense
   
22,553
     
14,082
 
Net income
   
37,129
     
25,508
 
Preferred stock dividends
   
3,348
     
507
 
Net income available to common shareholders
 
$
33,781
   
$
25,001
 
                 
 Basic earnings per common share
 
$
1.25
   
$
0.93
 
 Diluted earnings per common share
 
$
1.17
   
$
0.88
 
 
 
 
 
11

 
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
         
CONSOLIDATED BALANCE SHEET - UNAUDITED
         
(Dollars in thousands)
           
   
June 30,
   
December 31,
   
June 30,
 
   
2016
   
2015
   
2015
 
ASSETS
           
Cash and due from banks
 
$
46,767
   
$
53,550
   
$
44,064
 
Interest-earning deposits
   
256,029
     
211,043
     
347,525
 
Cash and cash equivalents
   
302,796
     
264,593
     
391,589
 
Investment securities available for sale, at fair value
   
547,935
     
560,253
     
373,953
 
Loans held for sale
   
2,301,821
     
1,797,064
     
2,030,348
 
Loans receivable
   
6,114,576
     
5,453,479
     
4,524,825
 
Allowance for loan losses
   
(38,097
)
   
(35,647
)
   
(37,491
)
Total loans receivable, net of allowance for loan losses
   
6,076,479
     
5,417,832
     
4,487,334
 
FHLB, Federal Reserve Bank, and other restricted stock
   
111,418
     
90,841
     
78,148
 
Accrued interest receivable
   
22,402
     
19,939
     
15,958
 
Bank premises and equipment, net
   
12,457
     
11,531
     
11,453
 
Bank-owned life insurance
   
159,486
     
157,211
     
155,940
 
Other real estate owned
   
5,066
     
5,057
     
13,319
 
Goodwill and other intangibles
   
17,197
     
3,651
     
3,658
 
Other assets
   
127,568
     
70,233
     
52,454
 
Total assets
 
$
9,684,625
   
$
8,398,205
   
$
7,614,154
 
                         
LIABILITIES AND SHAREHOLDERS' EQUITY
                       
Demand, non-interest bearing
 
$
749,564
   
$
653,679
   
$
584,380
 
Interest-bearing deposits
   
6,001,695
     
5,255,822
     
4,892,777
 
Total deposits
   
6,751,259
     
5,909,501
     
5,477,157
 
Federal funds purchased
   
61,000
     
70,000
     
 
FHLB advances
   
1,906,900
     
1,625,300
     
1,388,000
 
Other borrowings
   
86,790
     
86,457
     
86,125
 
Subordinated debt
   
108,734
     
108,685
     
108,636
 
Accrued interest payable and other liabilities
   
89,380
     
44,360
     
30,735
 
Total liabilities
   
9,004,063
     
7,844,303
     
7,090,653
 
                         
Preferred stock
   
135,270
     
55,569
     
55,569
 
Common stock
   
27,817
     
27,432
     
27,402
 
Additional paid in capital
   
367,843
     
362,607
     
359,455
 
Retained earnings
   
158,292
     
124,511
     
93,422
 
Accumulated other comprehensive loss
   
(427
)
   
(7,984
)
   
(4,114
)
Treasury stock, at cost
   
(8,233
)
   
(8,233
)
   
(8,233
)
Total shareholders' equity
   
680,562
     
553,902
     
523,501
 
Total liabilities & shareholders' equity
 
$
9,684,625
   
$
8,398,205
   
$
7,614,154
 
                         
 
 
 
 
12

 
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
                 
AVERAGE BALANCE SHEET / NET INTEREST MARGIN (UNAUDITED)
             
(Dollars in thousands)
                       
   
Three months ended
 
   
June 30,
   
March 31,
   
June 30,
 
   
2016
   
2016
   
2015
 
   
Average
Balance
   
Average
yield or cost
(%)
   
Average
Balance
   
Average
yield or cost
(%)
   
Average
Balance
   
Average
yield or cost
(%)
 
Assets
                       
Interest earning deposits
 
$
213,509
     
0.51
%
 
$
184,368
     
0.53
%
 
$
290,241
     
0.26
%
Investment securities
   
550,130
     
2.65
%
   
562,459
     
2.64
%
   
384,324
     
2.34
%
Loans held for sale
   
2,056,929
     
3.41
%
   
1,563,399
     
3.63
%
   
1,692,622
     
3.20
%
Loans receivable
   
6,050,895
     
3.92
%
   
5,679,383
     
3.86
%
   
4,404,304
     
3.90
%
Other interest-earning assets
   
102,599
     
3.79
%
   
80,135
     
4.34
%
   
77,822
     
4.75
%
Total interest earning assets
   
8,974,062
     
3.64
%
   
8,069,744
     
3.66
%
   
6,849,313
     
3.49
%
Non-interest earning assets
   
285,138
             
294,489
             
257,275
         
Total assets
 
$
9,259,200
           
$
8,364,233
           
$
7,106,588
         
                                                 
Liabilities
                                               
Total interest bearing deposits (1)
 
$
5,773,445
     
0.78
%
 
$
5,476,146
     
0.75
%
 
$
4,399,164
     
0.74
%
Borrowings
   
2,014,452
     
1.40
%
   
1,480,828
     
1.51
%
   
1,507,870
     
1.32
%
Total interest bearing liabilities
   
7,787,897
     
0.94
%
   
6,956,974
     
0.91
%
   
5,907,034
     
0.89
%
Non-interest bearing deposits (1)
   
759,373
             
777,573
             
669,411
         
Total deposits & borrowings
   
8,547,270
     
0.85
%
   
7,734,547
     
0.82
%
   
6,576,445
     
0.80
%
Other non-interest bearing liabilities
   
56,870
             
43,677
             
33,586
         
Total liabilities
   
8,604,140
             
7,778,224
             
6,610,031
         
Shareholders' equity
   
655,060
             
586,009
             
496,557
         
Total liabilities and shareholders' equity
 
$
9,259,200
           
$
8,364,233
           
$
7,106,588
         
                                                 
Net interest margin
           
2.83
%
           
2.87
%
           
2.73
%
Net interest margin tax equivalent
           
2.83
%
           
2.88
%
           
2.73
%
                                                 
(1) Total costs of deposits (including interest bearing and non-interest bearing) were 0.68%, 0.66% and 0.65% for the three months ended June 30, 2016, March 31, 2016 and June 30, 2015, respectively.
 
                                                 
 
 
 
 
13

 
 
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
 
AVERAGE BALANCE SHEET / NET INTEREST MARGIN (UNAUDITED)
 
(Dollars in thousands)
   
   
 
 
 
Six months ended
 
 
 
June 30,
   
June 30,
 
 
 
2016
   
2015
 
 
 
Average
Balance
   
Average
yield or cost
(%)
   
Average
Balance
   
Average
yield or cost
(%)
 
Assets
 
   
   
   
 
Interest earning deposits
 
$
198,938
     
0.52
%
 
$
286,945
     
0.25
%
Investment securities
   
556,295
     
2.64
%
   
395,401
     
2.33
%
Loans held for sale
   
1,810,164
     
3.50
%
   
1,530,938
     
3.22
%
Loans receivable
   
5,865,139
     
3.89
%
   
4,383,102
     
3.95
%
Other interest-earning assets
   
91,367
     
4.03
%
   
76,453
     
8.19
%
Total interest earning assets
   
8,521,903
     
3.65
%
   
6,672,839
     
3.58
%
Non-interest earning assets
   
289,814
             
269,231
         
Total assets
 
$
8,811,717
           
$
6,942,070
         
 
                               
Liabilities
                               
Total interest bearing deposits (1)
 
$
5,624,797
     
0.76
%
 
$
4,260,980
     
0.74
%
Borrowings
   
1,747,640
     
1.45
%
   
1,487,892
     
1.33
%
Total interest-bearing liabilities
   
7,372,437
     
0.93
%
   
5,748,872
     
0.89
%
Non-interest-bearing deposits (1)
   
768,473
             
689,047
         
Total deposits & borrowings
   
8,140,910
     
0.84
%
   
6,437,919
     
0.80
%
Other non-interest bearing liabilities
   
50,273
             
29,089
         
Total liabilities
   
8,191,183
             
6,467,008
         
Shareholders' equity
   
620,534
             
475,062
         
Total liabilities and shareholders' equity
 
$
8,811,717
           
$
6,942,070
         
 
                               
Net interest margin
           
2.85
%
           
2.81
%
Net interest margin tax equivalent
           
2.85
%
           
2.81
%
 
                               
(1) Total costs of deposits (including interest bearing and non-interest bearing) were 0.67% and 0.64% for the six months ended June 30, 2016 and 2015, respectively.
 
 
 
 
 
14

 
 
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
 
PERIOD END LOAN COMPOSITION (UNAUDITED)
 
 
 
   
   
 
(Dollars in thousands)
 
June 30,
   
December 31,
   
June 30,
 
 
 
2016
   
2015
   
2015
 
 
 
   
   
 
Commercial:
 
   
   
 
Multi-Family
 
$
3,336,083
   
$
2,948,696
   
$
2,319,263
 
Mortgage warehouse
   
2,321,418
     
1,797,753
     
1,994,709
 
Commercial & Industrial (1)
   
1,143,149
     
1,068,597
     
870,577
 
Commercial Real Estate- Non-Owner Occupied
   
1,139,711
     
956,255
     
895,780
 
Construction
   
99,615
     
87,240
     
68,742
 
Total commercial loans
   
8,039,976
     
6,858,541
     
6,149,071
 
 
                       
Consumer:
                       
Residential
   
264,968
     
274,470
     
281,424
 
Manufactured housing
   
107,874
     
113,490
     
119,786
 
Other consumer
   
3,277
     
3,708
     
3,962
 
Total consumer loans
   
376,119
     
391,668
     
405,172
 
Deferred costs and unamortized premiums, net
   
302
     
334
     
930
 
Total loans
 
$
8,416,397
   
$
7,250,543
   
$
6,555,173
 
 
                       
(1) Commercial & industrial loans, including owner occupied commercial real estate.
 
 
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
 
PERIOD END DEPOSIT COMPOSITION (UNAUDITED)
 
(Dollars in thousands)
 
June 30,
   
December 31,
   
June 30,
 
 
   
2016
     
2015
     
2015
 
 
                       
Demand, non-interest bearing
 
$
749,564
   
$
653,679
   
$
584,380
 
Demand, interest bearing
   
226,442
     
127,215
     
123,944
 
Savings
   
36,382
     
41,600
     
36,137
 
Money market
   
3,008,114
     
2,739,411
     
2,471,233
 
Time deposits
   
2,730,757
     
2,347,596
     
2,261,463
 
Total deposits
 
$
6,751,259
   
$
5,909,501
   
$
5,477,157
 
 
                       
 
 
 
 
15

 
 
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES ASSET QUALITY - UNAUDITED(Dollars in thousands) As of June 30, 2016 As of December 31, 2015 As of June 30, 2015 Total Loans Non Accrual /NPLs Total Credit Reserves NPLs / Total Loans Total Reserves to Total NPLs Total Loans Non Accrual /NPLs Total Credit Reserves NPLs / Total Loans Total Reserves to Total NPLs Total Loans Non Accrual /NPLs Total Credit Reserves NPLs / Total Loans Total Reserves to Total NPLs Loan Type Originated Loans Multi-Family $ 3,303,077  $ —  $ 12,368  — % —% $ 2,903,814  $ —  $ 12,016  —% —% $ 2,232,273  $ —  $ 8,734  — % — % Commercial & Industrial (1) 1,082,109  6,605  10,999  0.61 % 166.53 % 990,621  2,760  8,864  0.28 % 321.16 % 792,701  1,173  13,476  0.15 % 1,148.85 % Commercial Real Estate- Non-Owner Occupied 1,092,851  —  4,390  — % — % 906,544  788  3,706  0.09 % 470.30 % 840,922  271  3,335  0.03 % 1,230.63 % Residential 119,489  32  2,240  0.03 % 7,000.00 % 113,858  32  1,992  0.03 % 6,225.00 % 105,332  9  1,722  0.01 % 19,133.33 % Construction 99,381  —  1,209  — % —% 87,006  —  1,074  — % —% 68,073  —  844  — % — % Other consumer 545  —  8  — % —% 712  —  9  — % —% 890  —  16  — % — % Total Originated Loans 5,697,452  6,637  31,214  0.12 % 470.30 % 5,002,555  3,580  27,661  0.07 % 772.65 % 4,040,191  1,453  28,127  0.04 % 1,935.79 % Loans Acquired Bank Acquisitions 192,173  6,172  6,445  3.21 % 104.42 % 206,971  4,743  7,492  2.29 % 157.96 % 184,326  6,439  9,049  3.49 % 140.53 % Loan Purchases 224,649  1,818  1,684  0.81 % 92.63 % 243,619  2,448  1,653  1.00 % 67.52 % 299,378  2,664  1,871  0.89 % 70.23 % Total Acquired Loans 416,822  7,990  8,129  1.92 % 101.74 % 450,590  7,191  9,145  1.60 % 127.17 % 483,704  9,103  10,920  1.88 % 119.96 % Deferred costs and unamortized premiums, net  302  —  —  — % —% 334  —  —  —% —% 930  —  —  — % — % Total Loans Held for Investment 6,114,576  14,627  39,343  0.24 % 268.98 % 5,453,479  10,771  36,806  0.20 % 341.71 % 4,524,825  10,556  39,047  0.23 % 369.90 % Total Loans Held for Sale 2,301,821  —  —  — % —% 1,797,064  —  —  —% — % 2,030,348  —  —  — % — % Total Portfolio $ 8,416,397  $ 14,627  $ 39,343  0.17 % 268.98 % $ 7,250,543  $ 10,771  $ 36,806  0.15 % 341.71 % $ 6,555,173  $ 10,556  $ 39,047  0.16 % 369.90 % (1) Commercial & industrial loans, including owner occupied commercial real estate.
 
 
 
16

 
 
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
 
NET CHARGE-OFFS/(RECOVERIES) - UNAUDITED
 
             
   
For the Quarter Ended
 
     
Q2
     
Q1
     
Q2
 
(Dollars in thousands)
   
2016
     
2016
     
2015
 
Originated Loans
                       
Multi-Family
 
$
   
$
   
$
 
Commercial & Industrial (1)
   
41
     
     
634
 
Commercial Real Estate- Non-Owner Occupied
   
     
     
 
Residential
   
     
     
 
Construction
   
     
     
 
Other consumer
   
145
     
3
     
 
Total Originated Loans
   
186
     
3
     
634
 
Loans Acquired
                       
Bank Acquisitions
   
874
     
(458
)
   
369
 
Loan Purchases
   
     
     
(4
)
Total Acquired Loans
   
874
     
(458
)
   
365
 
Deferred costs and unamortized premiums, net
 
   
     
     
 
Total Loans Held for Investment
   
1,060
     
(455
)
   
999
 
Total Loans Held for Sale
   
     
     
 
Total Portfolio
 
$
1,060
   
$
(455
)
 
$
999
 
                         
(1) Commercial & industrial loans, including owner occupied commercial real estate.
 
                         
                         
 
 
 

17
 Highly Focused, Low Risk, Above Average Growth Bank Holding Company  Investor PresentationJuly, 2016NYSE: CUBI  Member FDIC 
 

 *  Forward-Looking Statements  This presentation, as well as other written or oral communications made from time to time by us, contains forward-looking information within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These statements relate to future events or future predictions, including events or predictions relating to future financial performance, and are generally identifiable by the use of forward-looking terminology such as “believe,” “expect,” “may,” “will,” “should,” “plan,” “intend,” or “anticipate” or the negative thereof or comparable terminology. These forward-looking statements are only predictions and estimates regarding future events and circumstances and involve known and unknown risks, uncertainties and other factors, including the risks described under “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2015 and subsequent Quarterly Reports on Form 10-Q, as such factors may be updated from time to time in our filings with the SEC, that may cause actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. The information is based upon various assumptions that may not prove to be correct.In addition to the risks described under “Risk Factors” in the reports we file with the SEC under the Securities Exchange Act of 1934, as amended, important factors to consider and evaluate with respect to such forward-looking statements include:changes in the external competitive market factors that might impact our results of operations;changes in laws and regulations, including without limitation changes in capital requirements under Basel III;changes in our business strategy or an inability to execute our strategy due to the occurrence of unanticipated events;our ability to identify potential candidates for, and consummate, acquisition or investment transactions;the timing of acquisition or investment transactions;constraints on our ability to consummate an attractive acquisition or investment transaction because of significant competition for these opportunities;local, regional and national economic conditions and events and the impact they may have on us and our customers;costs and effects of regulatory and legal developments, including the results of regulatory examinations and the outcome of regulatory or other governmental inquiries and proceedings, such as fines or restrictions on our business activities;ability to attract deposits and other sources of liquidity;changes in the financial performance and/or condition of our borrowers;changes in the level of non-performing and classified assets and charge-offs;changes in estimates of future loan loss reserve requirements based upon the periodic review thereof under relevant regulatory and accounting requirements; unforeseen challenges that may arise in connection with the consummation of our recently completed transaction with Higher One; inflation, interest rate, securities market and monetary fluctuations; 
 

 *  Forward-Looking Statements  timely development and acceptance of new banking products and services and perceived overall value of these products and services by users;changes in consumer spending, borrowing and saving habits;technological changes;our ability to increase market share and control expenses;continued volatility in the credit and equity markets and its effect on the general economy;effects of changes in accounting policies and practices, as may be adopted by the regulatory agencies, as well as the Public Company Accounting Oversight Board, the Financial Accounting Standards Board and other accounting standard setters;the businesses of Customers Bank and any acquisition targets or merger partners and subsidiaries not integrating successfully or such integration being more difficult, time-consuming or costly than expected, including with respect to our recent acquisition of certain assets from Higher One;material differences in the actual financial results of merger and acquisition activities compared with expectations, such as with respect to the full realization of anticipated cost savings and revenue enhancements within the expected time frame, including with respect to our acquisition of the Disbursements Business from Higher One.our ability to successfully implement our growth strategy, control expenses and maintain liquidity; andCustomers Bank’s ability to pay dividends to Customers Bancorp. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof, or, in the case of other documents referred to herein, the dates of those documents. We do not undertake any obligation to release publicly or otherwise provide any revisions to these forward-looking statements to reflect events or circumstances occurring after the date hereof or to reflect the occurrence of unanticipated events, except as may be required under applicable law. 
 

 A $9.7 billion asset business bank serving privately held businesses  A digital consumer bank, set up as a division of Customers Bank, serving millennials, middle income families and underbanked throughout the United States  Member FDIC 
 

 *  Investment Proposition  Strong Organic Growth, Well Capitalized, Branch Lite Bank in Attractive Markets$9.7 billion asset bank with only 21 sales officesWell capitalized at 10.4% total risk based capital (estimated), 7.2% tier 1 leverage, and 5.7% tangible common equity to average tangible assetsTarget market from Boston to Philadelphia along Interstate 95Strong Profitability, Growth & Efficient OperationsQ2 2016 diluted earnings per share up 53.8% over Q2 2015 with a ROA of .84% and a ROCE of 13.03%Pre-tax, pre-provision ROA and ROE for Q2 2016 was 1.44% and 23.38% respectivelyQ2 2016 net income of $17.4 million up 57.2% over Q2 2015 DDA and total deposits compounded annual growth of 71% and 60% respectively since 2009 Q2 2016 net interest margin was 2.83%Operating efficiencies offset tighter margins and generate sustainable profitabilityQ2 2016 efficiency ratio was 53.47% including BankMobile expenses and ~49% excluding those expensesStrong Credit Quality & Low Interest Rate Risk0.17% non-performing loans at June 30, 2016Total reserves to non-performing loans of 268.98%Minimal risk of margin compression from modestly higher short term rates and flatter curveAttractive ValuationJuly 15, 2016 share price of $26.76 only 10.9x 2016 core estimated earningsCAGR of 18% in shareholder value since Dec 31, 2009Price/tangible book only 1.3x for estimated 2016 tangible book valuePeers, by size, trading at ~14x estimated 2016 earnings and between 1.7x to 2.0x tangible bookJune 30, 2016 tangible book value of $19.35, up 68% since Dec 2011 with a CAGR of 12% 
 

 *  Banking Industry Trends……How Do We Deal with These Issues  Impediments to Growth  External Forces  Role of traditional bank branches changing very rapidlyMobile banking fastest growing channelBanks of all sizes revisiting their business strategies, revenue generation models and cost structuresTechnology and customer needs, desires and style changing rapidlyStudents, underbanked and middle class paying lion’s share of fees to banks  Traditional CRE lending very difficult to do and under regulatory scrutinyVery little consumer loan growth; headwinds for consumer credit qualityGrowth exists only at niche playersMortgage banking revenues are extremely volatilePressure to reduce or eliminate Overdraft and other nuisance fees by CFPBRegulators principally focus on strength of risk management and compliance and less on profitable growth  Business Issues  Shareholder Expectations  Start bank and sell at 2 to 3x book no longer an option – what do shareholders of small privately held banks do?Equity markets not available to small banksBanks need to earn 10% or more ROE if they want to remain independentConsistent ROE of 12% or greater and ROA of 1% or greater being rewarded well by market  Slow economic growth. Some credit quality concerns emergingFewer good quality consumer and business loan opportunities for non niche playersPressure continues on margin. Days of 3.5%-4.0% margin are gone. Banks need to reduce efficiency ratiosDifficult to attract good talentMust be excellent at risk management and complianceShareholders want 10%+ ROE, consistent quality growth and strong risk management infrastructure  Issues facing Us  What is our unique strategy for revenue and profitable growth?How do we attract and retain best talent?How do we take advantage of technology?How do we deal with growing compliance burden?How do we manage our risks better than peers?How do we lower our efficiency ratios? 
 

 *  Innovator / disruptor / not branch dependentDifferentiated / Unique modelTechnology savvyProduct dominance  What is Our Business Model  Credit Improving – Though Banks Face a Number of Operational Headwinds  Credit Quality Improved over past 5 years; some pressure emergingQuality Asset Generation Remains A ChallengeBanks are starved for interest-earning assets and exploring new asset classes, competing on price and structure and looking into specialty finance business / lendingNIM Compression (1)Low rate environment for the foreseeable future will continue to compress NIMMany institutions wither betting on rates or otherwise taking excessive interest rate riskIndustry NIM continues to declineDown over 100 bps since 1995Low interest rate environment, competitive pressures likely to prevent return to historical levelsOperational leverage Expense management is top of mind as banks try to improve efficiency in light of revenue pressure and increased regulatory / compliance costsRegulatory pressure expected to stay robustNew StrategiesYesterday’s strategies may not be appropriate tomorrow  Critical to Have a Winning Business Model  Heavy branch based delivery systemStrong credit qualityCore depositsDependent on OD feesExpense management  Traditional Banks  Diversified revenue sourcesCross sell strengthCapital efficiencyHigher profitability / consistent earnings  Fee Income Leaders  Relationship & Innovative Banks  Source: SNL Financial. 1Includes data for top 50 U.S. banks by assets. 
 

 *  Our Competitive Advantage: A Highly Experienced Management Team 
 

 *  Customers Bank  Executing On Our Unique High Performing Banking Model 
 

 *  Disciplined Model for Increasing Shareholder Value  Strong organic revenue growth + scalable infrastructure = sustainable double digit EPS = growth and increased shareholder valueA very robust risk management driven business strategyBuild tangible book value per share each quarter via earningsAny book value dilution from any acquisitions must be overcome within 1-2 years; otherwise stick with organic growth strategySuperior execution through proven management team  Disciplined Model for Superior Shareholder Value Creation 
 

 *  Execution Timeline  We invested in and took control of a $270 million asset Customers Bank (FKA New Century Bank)Identified existing credit problems, adequately reserved and recapitalized the bankActively worked out very extensive loan problemsRecruited experienced management team  Enhanced credit and risk managementDeveloped infrastructure for organic growthBuilt out warehouse lending platform and doubled deposit and loan portfolioCompleted 3 small acquisitions:ISN Bank (FDIC-assisted) ~ $70 mmUSA Bank (FDIC-assisted) ~ $170 mmBerkshire Bancorp (Whole bank) ~ $85 mm  Recruited proven lending teamsBuilt out Commercial and Multi-family lending platformsDe Novo expansion;4-6 sales offices or teams added each yearContinue to show strong loan and deposit growthBuilt a “branch lite” high growth Community Bank and model for future growthGoals to ~12%+ ROE; ~1% ROA adopted  2009Assets: $350MEquity: $22M  2010-2011Assets: $2.1BEquity: $148M  2012–2013Assets: $4.2BEquity: $387M  Q2 2016Assets: $9.7BEquity: $681MROCE: 13.03%  Single Point of Contact Banking model executed – commercial focusContinued recruitment of experienced teamsIntroduce – banking of the future for consumersContinue to show strong loan and deposit growth~12%+ ROE; ~1% ROA expected within 2 years~$8.4+ billion asset bank by end of 2015~$9+ billion asset bank by mid 2016 
 

 *   Very Experienced Teams Exceptional Service Risk Based Incentive Compensation   Banking Strategy – Customers Bank  Business Banking Focus - ~95% of revenues come from business segmentsLoan and deposit business through these well diversified segments:Banking Privately Held Businesses – 42% of portfolio (including deferred costs and fees)Manufacturing, service, technology, wholesale, equipment financingPrivate mid size mortgage companiesBanking High Net Worth Families – 39% of portfolio (including deferred costs and fees)New York and regional multi family lendingSelected Commercial Real Estate – 15% of portfolio 
 

 *  Results in: Organic Growth of Deposits with Controlled Costs  Source: Company data.  Total Deposit Growth ($mm)  Average DDA Growth ($mm)  Cost of Deposits  Total Deposits per Branch ($mm)  Customers’ strategies of single point of contact and recruiting known teams in target markets produce rapid deposit growth with low total cost 
 

 *  Lending Strategy  High Growth with Strong Credit QualityContinuous recruitment and retention of high quality teamsCentralized credit committee approval for all loansLoans are stress tested for higher rates and a slower economyInsignificant delinquencies on loans originated since new management team took overCreation of solid foundation for future earnings  Source: Company documents. Includes deferred costs and fees.  
 

 *  NPL  Source: SNL Financial, Company documents. Peer data consists of Northeast and Mid-Atlantic banks and thrifts with assets between $3.5 billion and $10.0 billion. Industry data includes all FDIC insured banks. Peer and Industry data as of June 30, 2016   Build an Outstanding Loan Quality Portfolio  Charge Offs  Asset Quality Indicators Continue to be Strong  Note: Customers 2015 charge-offs includes 12 bps for a $9 million fraudulent loan 
 

 *  C&I & Owner Occupied CRE Banking Strategy  Private & Commercial BankingTarget companies with up to $100 million annual revenuesVery experienced teamsFour new teams with 14 professionals added in 2015, including a new business line Equipment Finance TeamSingle point of contactNE, NY, PA & NJ marketsSBA loans originated by small business relationship managersBanking Mortgage CompaniesPrivate banking focused on privately held mortgage companies generally with equity of $5 to $10 million Very strong credit quality relationship business with good fee income and deposits~75 strong mortgage companies as clients All outstanding loans are variable rate and classified as held for saleNon-interest bearing DDA’s are about 10% of outstanding loansBalances rebounding from 2013 low and expected to stay at this level  Banking Privately Held Business  Commercial Loan and Deposit Growth ($mm)  Source: Company documents.  
 

 *  Multi-Family Banking Strategy  Banking High Net Worth Families  Multi-Family Loan and Deposit Growth ($mm)  Focus on families that have income producing real estate in their portfoliosPrivate banking approachFocus Markets: New York & Philadelphia MSAsAverage Loan Size: $5.0 – $7.0 millionRemote banking for deposits and other relationship based loansPortfolio grown organically from a start up with very experienced teams hired in the past 3 yearsStrong credit quality nicheInterest rate risk managed actively  Source: Company documents.  
 

 *  Staff Expense Ratio  Build Efficient Operations  Source: SNL Financial, Company documents. Peer data consists of Northeast and Mid-Atlantic banks and thrifts with assets between $3.5 billion and $10.0 billion. Industry data includes all FDIC insured banks. Peer and Industry data as of June 30, 2016.   Occupancy Expense Ratio  Total Costs as a % of Assets  Total Revenue per Employee ($000s)  Assets per Employee ($mm) 
 

 *  Deposit, Lending and Efficiency Strategies Result in Disciplined & Profitable Growth  Core Revenue ($mm)   Core Net Income ($mm) (1)  Net Interest Income ($mm)  Strategy execution has produced superior growth in revenues and earnings  Income / Expense Growth ($mm)   Core income is net income before extraordinary items less/plus securities gains and losses , less a 2015 BOLI death benefit of approximately $2.4 million after tax, and excludes the 2015 $9.0 million ($5.8 million after tax) specific reserve for a fraudulent loan.CAGR calculated from December 2011 to June 2016 (annualized).Added fee income and expense in June related to acquiring the Disbursements Business from Higher One. 
 

 *  Tangible BV per Share  Building Customers to Provide Superior Returns to Investors   Recent Performance Results  Financial Performance Targets  Earnings per Share Guidance / Valuation Multiples 
 

 *  Our Approach to Developing a Winning Business Model  Must focus on both “Relationship” or “High Touch” banking combined with “Highly Efficient” or “High Tech”. Strategy should be unique as to not be copied easilyAttract and retain best high quality talent. Business Bankers / Relationship Bankers with approximately 15 years+ experience who bring a book of business with themCompensate leaders based upon risk and profitability with both cash and equityNever deviate from following critical success factorsOnly focus on very strong credit quality nichesHave very strong risk management cultureHave significantly lower efficiency ratio than peers to deliver sustainable strong profitability and growth with lower margin and lower risk profileAlways attract and retain top quality talentCulture of innovation and continuous improvement 
 

 * 
 

 *  Startling Facts about Banks  Banks each year charge about $32 billion in overdraft fees – that’s allowing or creating over 1 billion overdrafts each year….Why??Payday lenders charge consumers another $7 billion in feesThat’s more than 3x what America spends on Breast Cancer and Lung Cancer combined and almost the amount Americans spend on vegetablesThis is about 50% of all America spends on Food StampsSome of banking industries most profitable consumer customers hate banksAnother estimated 25% consumers are unbanked or under bankedThis should not be happening in AmericaWe hope to start, in a small way, a new revolution to profitably address this problem 
 

 *  No fee or very low fee banking, 25 bps higher interest savings, line of credit, 55,000 ATM’s, Personal Banker and more, all in the palm of your handMarketing Strategy Target technology dependent younger consumers; including underserved / underbanked and middle income AmericansCapitalize on retaining at least 75% of our ~ two million student customers as lifetime customersReach middle income markets also through Affinity Banking GroupsRevenue generation from debit card interchange and margin from low cost core depositsDurbin Amendment a unique opportunity for Bank MobileExpected to achieve profitability within 12 months and above average, franchise value, ROA and ROE within 5 years  Creating a Virtual Bank for the Future for Consumers 
 

 *  Executive Summary of Recent Acquisition  Strategically compelling acquisition for CUBI and transformational transaction for , making it one of the top digital banks in the USBusiness to be combined with platform marking inflection point in its developmentAssume servicing of ~2mm new student checking customers holding over $500mm in non-interest bearing depositsImmediately accelerates evolution from investment phase to shareholder return phasePowerful customer acquisition model drives maximum lifetime customer valueProven and sustainable business model; 14 year operating history and over $70bn in payments processedGenerates over 500,000 new student checking accounts annuallyPositions as the primary banking relationship as students evolve to young professionals and target retail consumer base changes from Gen X to millennialsCUBI uniquely positioned to capitalize on low risk transactionCustomers Bank has a deep understanding of the business given existing Higher One relationship coupled with extensive due diligenceDeal structured to address past regulatory and reputational risk of legacy practices Extensive dialogue with relevant regulators to preview transaction and go-forward operating modelFinancially attractive transaction to CUBI shareholders while creating one of the most technologically advanced businesses in banking todayAccretive to core EPS in first full year following closeLimited TBVPS dilution with rapid breakeven despite 100% cash transactionPractically all payments to Higher One are tax deductibleHighly attractive IRR  CUBI Acquired Student Checking Customers & Refund Disbursement Business from Higher One 
 

 *  BankMobile Business Model – Old vs. New  Higher One acquisition coupled with existing technology enables BankMobile to convert student customers into lifetime customers 
 

 *  BankMobile’s Customer Lifecycle Ecosystem  BankMobile is well positioned to be its customers' primary banking relationship throughout their lives 
 

 *  Additional option value for CUBI Shareholders created by pro forma platform  Significant Value for with Embedded Upside  ~2 million active deposit customers on day oneOver 500,000 new accounts per yearPotential for long-term growth rate of 15% - 20%Existing students with automatic recurring growthUnique opportunity to capture lifetime value of customers and cross-sell value added products and servicesPro forma platform has significant additional growth prospects via partnerships (lending products) and select acquisitions  Embedded Upside Opportunity  End Game  Fee Revenue Expansion can drive P/E ExpansionValuation on Payments Processors & FinTech sector for a business segment …think multiple of revenues….CUBI shareholders participate in platform contributions:A division of Customers BankRetain Intellectual Property (IP), rent for feeCUBI to explore various strategic options for to maximize shareholder value 
 

 *  Contacts  Company:Robert Wahlman, CFO Tel: 610-743-8074 [email protected] Jay SidhuChairman & CEOTel: 610-301-6476 [email protected]  
 

 *  Appendix 
 

 *  Customers Bank  Risk Management 
 

 *  Elements of an Effective Risk Management Program 
 

 *  ERM Framework at Customers Bancorp, Inc.  Well Defined ERM Plan – ERM Integration into CAMELS +++++ 
 

 *  Customers Bancorp, Inc.  Financial Statements 
 

 *  Income Statement  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED  (Dollars in thousands, except per share data)                                      Q2  Q2  Q2     Q1  Q1  Q1     Q2  Q2  Q2     2016  2016  2016     2016  2016  2016     2015  2015  2015  Interest income:                                   Loans receivable, including fees  $  59,013        $  54,472        $  42,801     Loans held for sale  17,429  17,429        14,106  14,106        13,522  13,522     Investment securities  3,638  3,638        3,709  3,709        2,253  2,253     Other  1,241  1,241        1,111  1,111        1,107  1,107     Total interest income  81,321  81,321        73,398  73,398        59,683  59,683                                         Interest expense:                                   Deposits  11,142  11,142        10,212  10,212        8,145  8,145     Other borrowings  1,620  1,620        1,606  1,606        1,496  1,496     FHLB advances  3,716  3,716        2,268  2,268        1,799  1,799     Subordinated debt  1,685  1,685        1,685  1,685        1,685  1,685     Total interest expense  18,163  18,163        15,771  15,771        13,125  13,125     Net interest income  63,158  63,158        57,627  57,627        46,558  46,558     Provision for loan losses  786  786        1,980  1,980        9,335  9,335     Net interest income after provision for loan losses  62,372  62,372        55,647  55,647        37,223  37,223                                         Non-interest income:                                   Mortgage warehouse transactional fees  3,074  3,074        2,548  2,548        2,799  2,799     Interchange and card revenue  1,890  1,890        369  369        132  132     Bank-owned life insurance  1,120  1,120        1,123  1,123        1,169  1,169     Deposit fees  787  787        255  255        247  247     Gain on sale of loans  285  285        644  644        827  827     Mortgage loans and banking income  285  285        165  165        287  287     Gain (loss) on sale of investment securities  —  —        26  26        (69  (69  )  Other  816  816        364  364        1,001  1,001     Total non-interest income  8,257  8,257        5,494  5,494        6,393  6,393                                         Non-interest expense:                                   Salaries and employee benefits  18,107  18,107        17,263  17,263        14,448  14,448     FDIC assessments, taxes, and regulatory fees  4,435  4,435        4,030  4,030        995  995     Technology, communication and bank operations  3,854  3,854        2,643  2,643        2,838  2,838     Professional services  3,636  3,636        2,572  2,572        2,792  2,792     Occupancy  2,473  2,473        2,325  2,325        2,199  2,199     Acquisition related expenses  874  874        176  176        —  —     Loan workout expense (income)  487  487        418  418        (13  (13  )  Advertising and promotion  334  334        253  253        429  429     Other real estate owned expense (income)  183  183        287  287        (580  (580  )  Other  3,800  3,800        3,938  3,938        2,552  2,552     Total non-interest expense  38,183  38,183        33,905  33,905        25,660  25,660     Income before tax expense  32,446  32,446        27,236  27,236        17,956  17,956     Income tax expense  13,016  13,016        9,537  9,537        6,400  6,400     Net income  19,430  19,430        17,699  17,699        11,556  11,556     Preferred stock dividends  2,062  2,062        1,286  1,286        507  507     Net income available to common shareholders  $  17,368        $  16,413        $  11,049                                          Basic earnings per common share  $  0.64        $  0.61        $  0.41      Diluted earnings per common share  $  0.60        $  0.57        $  0.39    
 

 *  Income Statement  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE SIX MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE SIX MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE SIX MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE SIX MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE SIX MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE SIX MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE SIX MONTHS ENDED - UNAUDITED  CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE SIX MONTHS ENDED - UNAUDITED  (Dollars in thousands, except per share data)                          June 30,  June 30,  June 30,     June 30,  June 30,  June 30,     2016  2016  2016     2015  2015  2015  Interest income:                       Loans receivable, including fees  $  113,485        $  85,894     Loans held for sale  31,535  31,535        24,422  24,422     Investment securities  7,347  7,347        4,616  4,616     Other  2,352  2,352        3,469  3,469     Total interest income  154,719  154,719        118,401  118,401                             Interest expense:                       Deposits  21,356  21,356        15,671  15,671     Other borrowings  3,225  3,225        2,984  2,984     FHLB advances  5,984  5,984        3,488  3,488     Subordinated debt  3,370  3,370        3,370  3,370     Total interest expense  33,935  33,935        25,513  25,513     Net interest income  120,784  120,784        92,888  92,888     Provision for loan losses  2,766  2,766        12,299  12,299     Net interest income after provision for loan losses  118,018  118,018        80,589  80,589                             Non-interest income:                       Mortgage warehouse transactional fees  5,622  5,622        5,072  5,072     Interchange and card revenue  2,259  2,259        262  262     Bank-owned life insurance  2,243  2,243        2,230  2,230     Deposit fees  1,042  1,042        426  426     Gain on sale of loans  929  929        2,058  2,058     Mortgage loans and banking income  450  450        438  438     Gain (loss) on sale of investment securities  26  26        (69  (69  )  Other  1,180  1,180        1,709  1,709     Total non-interest income  13,751  13,751        12,126  12,126                             Non-interest expense:                       Salaries and employee benefits  35,370  35,370        28,400  28,400     FDIC assessments, taxes, and regulatory fees  8,465  8,465        4,273  4,273     Technology, communication and bank operations  6,496  6,496        5,369  5,369     Professional services  6,207  6,207        4,705  4,705     Occupancy  4,798  4,798        4,300  4,300     Acquisition related expenses  1,050  1,050        —  —     Loan workout  905  905        256  256     Advertising and promotion  587  587        776  776     Other real estate owned  470  470        304  304     Other  7,739  7,739        4,742  4,742     Total non-interest expense  72,087  72,087        53,125  53,125     Income before tax expense  59,682  59,682        39,590  39,590     Income tax expense  22,553  22,553        14,082  14,082     Net income  37,129  37,129        25,508  25,508     Preferred stock dividends  3,348  3,348        507  507     Net income available to common shareholders  $  33,781        $  25,001                              Basic earnings per common share  $  1.25        $  0.93      Diluted earnings per common share  $  1.17        $  0.88    
 

 *  Balance Sheet 
 

 *  Net Interest Margin 
 

 *  Loan Composition 
 

 *  Loan Composition 
 

 *  Asset Quality  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  CUSTOMERS BANCORP, INC. AND SUBSIDIARIES  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED  ASSET QUALITY - UNAUDITED                                                                                (Dollars in thousands)  As of June 30, 2016  As of June 30, 2016  As of June 30, 2016  As of June 30, 2016  As of June 30, 2016  As of June 30, 2016  As of June 30, 2016  As of June 30, 2016  As of June 30, 2016  As of June 30, 2016  As of June 30, 2016  As of June 30, 2016  As of June 30, 2016  As of December 31, 2015  As of December 31, 2015  As of December 31, 2015  As of December 31, 2015  As of December 31, 2015  As of December 31, 2015  As of December 31, 2015  As of December 31, 2015  As of December 31, 2015  As of December 31, 2015  As of December 31, 2015  As of December 31, 2015  As of December 31, 2015  As of June 30, 2015  As of June 30, 2015  As of June 30, 2015  As of June 30, 2015  As of June 30, 2015  As of June 30, 2015  As of June 30, 2015  As of June 30, 2015  As of June 30, 2015  As of June 30, 2015  As of June 30, 2015  As of June 30, 2015  As of June 30, 2015     Total Loans  Total Loans  Total Loans  Non Accrual /NPLs  Non Accrual /NPLs  Non Accrual /NPLs  Total Credit Reserves  Total Credit Reserves  Total Credit Reserves  NPLs / Total Loans  NPLs / Total Loans  Total Reserves to Total NPLs  Total Reserves to Total NPLs  Total Loans  Total Loans  Total Loans  Non Accrual /NPLs  Non Accrual /NPLs  Non Accrual /NPLs  Total Credit Reserves  Total Credit Reserves  Total Credit Reserves  NPLs / Total Loans  NPLs / Total Loans  Total Reserves to Total NPLs  Total Reserves to Total NPLs  Total Loans  Total Loans  Total Loans  Non Accrual /NPLs  Non Accrual /NPLs  Non Accrual /NPLs  Total Credit Reserves  Total Credit Reserves  Total Credit Reserves  NPLs / Total Loans  NPLs / Total Loans  Total Reserves to Total NPLs  Total Reserves to Total NPLs  Loan Type  Total Loans  Total Loans  Total Loans  Non Accrual /NPLs  Non Accrual /NPLs  Non Accrual /NPLs  Total Credit Reserves  Total Credit Reserves  Total Credit Reserves  NPLs / Total Loans  NPLs / Total Loans  Total Reserves to Total NPLs  Total Reserves to Total NPLs  Total Loans  Total Loans  Total Loans  Non Accrual /NPLs  Non Accrual /NPLs  Non Accrual /NPLs  Total Credit Reserves  Total Credit Reserves  Total Credit Reserves  NPLs / Total Loans  NPLs / Total Loans  Total Reserves to Total NPLs  Total Reserves to Total NPLs  Total Loans  Total Loans  Total Loans  Non Accrual /NPLs  Non Accrual /NPLs  Non Accrual /NPLs  Total Credit Reserves  Total Credit Reserves  Total Credit Reserves  NPLs / Total Loans  NPLs / Total Loans  Total Reserves to Total NPLs  Total Reserves to Total NPLs  Originated Loans                                                                                                                       Multi-Family  $  3,303,077     $  —     $  12,368     —  %  —%  —%  $  2,903,814     $  —     $  12,016     —%  —%  —%  —%  $  2,232,273     $  —     $  8,734     —  %  —  %  Commercial & Industrial (1)  1,082,109  1,082,109     6,605  6,605     10,999  10,999     0.61  %  166.53  %  990,621  990,621     2,760  2,760     8,864  8,864     0.28  %  321.16  %  792,701  792,701     1,173  1,173     13,476  13,476     0.15  %  1,148.85  %  Commercial Real Estate- Non-Owner Occupied  1,092,851  1,092,851     —  —     4,390  4,390     —  %  —  %  906,544  906,544     788  788     3,706  3,706     0.09  %  470.30  %  840,922  840,922     271  271     3,335  3,335     0.03  %  1,230.63  %  Residential  119,489  119,489     32  32     2,240  2,240     0.03  %  7,000.00  %  113,858  113,858     32  32     1,992  1,992     0.03  %  6,225.00  %  105,332  105,332     9  9     1,722  1,722     0.01  %  19,133.33  %  Construction  99,381  99,381     —  —     1,209  1,209     —  %  —%  —%  87,006  87,006     —  —     1,074  1,074     —  %  —%  —%  68,073  68,073     —  —     844  844     —  %  —  %  Other consumer  545  545     —  —     8  8     —  %  —%  —%  712  712     —  —     9  9     —  %  —%  —%  890  890     —  —     16  16     —  %  —  %  Total Originated Loans  5,697,452  5,697,452     6,637  6,637     31,214  31,214     0.12  %  470.30  %  5,002,555  5,002,555     3,580  3,580     27,661  27,661     0.07  %  772.65  %  4,040,191  4,040,191     1,453  1,453     28,127  28,127     0.04  %  1,935.79  %  Loans Acquired                                                                                                                       Bank Acquisitions  192,173  192,173     6,172  6,172     6,445  6,445     3.21  %  104.42  %  206,971  206,971     4,743  4,743     7,492  7,492     2.29  %  157.96  %  184,326  184,326     6,439  6,439     9,049  9,049     3.49  %  140.53  %  Loan Purchases  224,649  224,649     1,818  1,818     1,684  1,684     0.81  %  92.63  %  243,619  243,619     2,448  2,448     1,653  1,653     1.00  %  67.52  %  299,378  299,378     2,664  2,664     1,871  1,871     0.89  %  70.23  %  Total Acquired Loans  416,822  416,822     7,990  7,990     8,129  8,129     1.92  %  101.74  %  450,590  450,590     7,191  7,191     9,145  9,145     1.60  %  127.17  %  483,704  483,704     9,103  9,103     10,920  10,920     1.88  %  119.96  %  Deferred costs and unamortized premiums, net  302  302     —  —     —  —     —  %  —%  —%  334  334     —  —     —  —     —%  —%  —%  —%  930  930     —  —     —  —     —  %  —  %  Total Loans Held for Investment  6,114,576  6,114,576     14,627  14,627     39,343  39,343     0.24  %  268.98  %  5,453,479  5,453,479     10,771  10,771     36,806  36,806     0.20  %  341.71  %  4,524,825  4,524,825     10,556  10,556     39,047  39,047     0.23  %  369.90  %  Total Loans Held for Sale  2,301,821  2,301,821     —  —     —  —     —  %  —%  —%  1,797,064  1,797,064     —  —     —  —     —%  —%  —  %  2,030,348  2,030,348     —  —     —  —     —  %  —  %  Total Portfolio  $  8,416,397     $  14,627     $  39,343     0.17  %  268.98  %  $  7,250,543     $  10,771     $  36,806     0.15  %  341.71  %  $  6,555,173     $  10,556     $  39,047     0.16  %  369.90  %                                                                                                                          (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.  (1) Commercial & industrial loans, including owner occupied commercial real estate.                                                    
 

 *  Net Charge Offs 
 
 

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