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H&R Block Announces Fiscal 2016 Results and Dividend Increase

June 9, 2016 4:20 PM

KANSAS CITY, MO -- (Marketwired) -- 06/09/16 --

H&R Block, Inc. (NYSE: HRB), the world's largest consumer tax services provider, today released its financial results for the fiscal year ended April 30, 2016. Total revenues decreased $40.5 million, or 1.3%, to just over $3.0 billion, primarily due to lower worldwide client volumes of 4.1%, and the impacts of the divestiture of H&R Block Bank and foreign currency exchange rate fluctuations. This was partially offset by increased pricing and improved form mix in both the assisted and DIY channels as well as improved monetization in DIY. Excluding the impact of the bank divestiture and foreign exchange, total revenues would have increased 0.5%. The company's net income totaled $374.3 million and adjusted EBITDA from continuing operations was $838.7 million. The company's adjusted EBITDA margin from continuing operations was 28%. GAAP earnings per share from continuing operations declined $0.22 to $1.53.

"As I said in April, this season's results are not acceptable," said Bill Cobb, H&R Block's president and chief executive officer. "We are ready to move on. Going forward, we are committed to arresting the client decline and ultimately achieving client growth. We are developing aggressive plans for tax season 2017 that we believe will enable us to achieve this objective."

The company is making strategic changes which it believes will yield positive results in the short- and long-term. Specifically, the company is investing in initiatives aimed at driving client volumes for fiscal year 2017. Such initiatives will be funded through the Company's previously announced cost reduction efforts. Long term, the company is developing innovative solutions designed to enhance the client experience, regardless of how the client chooses to be served.

"I'm excited about the future for this company and the plans we are working on for next tax season," said Cobb. "These plans will challenge us to think differently about certain parts of our business, while building on those areas of the business in which we were successful, such as pricing, mix, improved product attach levels, and the successful launch of our new Block Advisors brand. And having divested H&R Block Bank, we'll execute against those plans with the right capital structure, which reflects the repurchase of 20.5% of our outstanding shares during fiscal 2016 and the 10% increase in our quarterly dividend."

                                                                            
Fiscal 2016 Results From Continuing Operations                              
                                                                            
                                         Actual         Non-GAAP Adjusted(2)
                                 --------------------- ---------------------
                                   Fiscal     Fiscal     Fiscal     Fiscal  
                                    Year       Year       Year       Year   
(in millions, except EPS)           2016       2015       2016       2015   
------------------------------------------------------ ---------------------
Revenue                          $    3,038 $    3,079        N/A        N/A
----------------------------------------------------------------------------
Pretax Income                    $      569 $      743 $      596 $      745
----------------------------------------------------------------------------
Net Income                       $      384 $      487 $      400 $      488
----------------------------------------------------------------------------
Weighted-Avg. Shares - Diluted        250.8      277.1        N/A        N/A
----------------------------------------------------------------------------
EPS                              $     1.53 $     1.75 $     1.59 $     1.75
----------------------------------------------------------------------------
EBITDA(2)                        $      812 $      949 $      839 $      951
----------------------------------------------------------------------------
                                                                            

CFO Commentary
"Strong cash flow, healthy margins and a history of returning capital to shareholders continue to be the foundation of our operating model and capital strategy," stated Tony Bowen, H&R Block's chief financial officer. "We are confident about the future of H&R Block, which is demonstrated through the repurchase of $2 billion of shares during fiscal year 2016, and our commitment to an annual dividend review announced today."

Income Statement

Balance Sheet

Share Repurchases
During the fourth quarter of fiscal 2016, the company repurchased and retired approximately 3.9 million shares at an aggregate amount of $108.4 million, or $27.80 per share. As of April 30, 2016, 220.5 million shares were outstanding.

The company completed these share repurchases under a $3.5 billion share repurchase program approved by the company's board of directors in August 2015. Under this program, the company has repurchased approximately 56.4 million shares of its common stock, or 20.5% of outstanding shares, for an aggregate purchase amount of $2.0 billion.

Dividends
The Company announced that the board of directors approved an increase in its quarterly dividend of 10%, to $0.22 per share. Going forward, the company is committed to an annual review of its dividend following the end of each fiscal year. Future actions regarding dividends will be dependent upon the board's approval following consideration of operating results, market conditions, and capital needs, among other factors.

A quarterly cash dividend of $0.22 per share is payable on July 1, 2016 to shareholders of record as of June 20, 2016. The July 1 dividend payment will be H&R Block's 215th consecutive quarterly dividend since the company went public in 1962.

Discontinued Operations

Conference Call
Discussion of the fiscal 2016 results, future outlook and a general business update will occur during the company's previously announced fiscal fourth quarter earnings conference call for analysts, institutional investors, and shareholders. The call is scheduled for 4:30 p.m. Eastern time on June 9, 2016. To access the call, please dial the number below approximately 10 minutes prior to the scheduled starting time:

U.S./Canada (888) 895-5260 or International (443) 842-7595
Conference ID: 80848967

The call will also be webcast in a listen-only format for the media and public. The link to the webcast can be accessed directly at http://investors.hrblock.com.

A replay of the call will be available beginning at 7:30 p.m. Eastern time on June 9, 2016, and continuing until July 9, 2016, by dialing (855) 859-2056 (U.S./Canada) or (404) 537-3406 (International). The conference ID is 80848967. The webcast will be available for replay June 10, 2016 at http://investors.hrblock.com.

About H&R Block
H&R Block, Inc. (NYSE: HRB) is the world's largest consumer tax services provider. More than 700 million tax returns have been prepared worldwide by and through H&R Block since 1955. In fiscal 2016, H&R Block had annual revenues of over $3.0 billion with 23.2 million tax returns prepared worldwide. Tax return preparation services are provided by professional tax preparers in approximately 12,000 company-owned and franchise retail tax offices worldwide, and through H&R Block tax software products. H&R Block also offers adjacent Tax Plus products and services. For more information, visit the H&R Block Newsroom at http://newsroom.hrblock.com/.

About Non-GAAP Financial Information
This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "goal," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, income, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure or other financial items, descriptions of management's plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive and regulatory factors, many of which are beyond the company's control, that are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2015 in the section entitled "Risk Factors" and additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You may get such filings for free at our website at http://investors.hrblock.com. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.

1 All amounts in this release are unaudited. Unless otherwise noted, all comparisons refer to the current period compared to the corresponding prior year period.
2 The company reports adjusted financial performance, and other non-GAAP financial measures, which it believes are a better indication of the company's core operations. See "About Non-GAAP Financial Information" below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).
3 All per share amounts are based on fully diluted shares at the end of the corresponding period.

                                                                            
----------------------------------------------------------------------------
                                           (unaudited, in 000s - except per 
CONSOLIDATED STATEMENTS OF OPERATIONS                        share amounts) 
----------------------------------------------------------------------------
                               Three months ended                           
                                    April 30,         Year ended April 30,  
                             ----------------------- -----------------------
                                2016        2015        2016        2015    
                             ----------- ----------- ----------- -----------
                                                                            
REVENUES:                                                                   
  Service revenues           $2,032,580  $2,013,701  $2,653,936  $2,651,057 
  Royalty, product and other                                                
   revenues                     264,897     287,669     384,217     427,601 
                             ----------- ----------- ----------- -----------
                              2,297,477   2,301,370   3,038,153   3,078,658 
                             ----------- ----------- ----------- -----------
OPERATING EXPENSES:                                                         
  Cost of revenues:                                                         
    Compensation and                                                        
     benefits                   544,799     544,588     845,197     852,480 
    Occupancy and equipment     124,016     115,389     405,123     378,624 
    Provision for bad debt                                                  
     and loan losses             36,474      30,961      75,395      74,993 
    Depreciation and                                                        
     amortization                31,670      29,166     115,907     111,861 
    Other                       116,171      96,285     243,930     212,532 
                             ----------- ----------- ----------- -----------
                                853,130     816,389   1,685,552   1,630,490 
  Selling, general and                                                      
   administrative:                                                          
    Marketing and                                                           
     advertising                182,558     165,455     297,762     273,682 
    Compensation and                                                        
     benefits                    48,863      62,830     228,778     238,527 
    Depreciation and                                                        
     amortization                14,182      14,731      57,691      47,943 
    Other selling, general                                                  
     and administrative          37,895      26,360     135,178      93,350 
                             ----------- ----------- ----------- -----------
                                283,498     269,376     719,409     653,502 
                             ----------- ----------- ----------- -----------
      Total operating                                                       
       expenses               1,136,628   1,085,765   2,404,961   2,283,992 
                             ----------- ----------- ----------- -----------
                                                                            
Other income                      3,708         487      17,701       1,314 
Interest expense on                                                         
 borrowings                     (22,633)     (8,560)    (68,962)    (45,246)
Other expenses                   (1,117)      2,527     (12,452)     (7,929)
                             ----------- ----------- ----------- -----------
Income from continuing                                                      
 operations before income                                                   
 taxes                        1,140,807   1,210,059     569,479     742,805 
Income taxes                    439,582     465,926     185,926     256,061 
                             ----------- ----------- ----------- -----------
Net income from continuing                                                  
 operations                     701,225     744,133     383,553     486,744 
Net loss from discontinued                                                  
 operations                        (563)     (5,292)     (9,286)    (13,081)
                             ----------- ----------- ----------- -----------
NET INCOME                   $  700,662  $  738,841  $  374,267  $  473,663 
                             ----------- ----------- ----------- -----------
                                                                            
BASIC EARNINGS (LOSS) PER                                                   
 SHARE:                                                                     
  Continuing operations      $     3.15  $     2.70  $     1.54  $     1.77 
  Discontinued operations             -       (0.02)      (0.04)      (0.05)
                             ----------- ----------- ----------- -----------
  Consolidated               $     3.15  $     2.68  $     1.50  $     1.72 
                             ----------- ----------- ----------- -----------
                                                                            
WEIGHTED AVERAGE BASIC                                                      
 SHARES                         222,098     275,260     249,009     275,033 
                                                                            
DILUTED EARNINGS (LOSS) PER                                                 
 SHARE:                                                                     
  Continuing operations      $     3.13  $     2.68  $     1.53  $     1.75 
  Discontinued operations             -       (0.02)      (0.04)      (0.04)
                             ----------- ----------- ----------- -----------
  Consolidated               $     3.13  $     2.66  $     1.49  $     1.71 
                             ----------- ----------- ----------- -----------
                                                                            
WEIGHTED AVERAGE DILUTED                                                    
 SHARES                         223,622     277,612     250,818     277,136 
                                                                            
----------------------------------------------------------------------------
                                                                            
                                                                            
                                                                            
----------------------------------------------------------------------------
                                               (unaudited, in 000s - except 
CONSOLIDATED BALANCE SHEETS                              per share amounts) 
----------------------------------------------------------------------------
As of April 30,                                     2016           2015     
---------------------------------------------- -------------- --------------
                                                                            
                    ASSETS                                                  
  Cash and cash equivalents                    $     896,801  $   2,007,190 
  Cash and cash equivalents - restricted             104,110         91,972 
  Receivables, net                                   153,116        167,964 
  Deferred tax assets and income taxes                                      
   receivable                                              -        174,267 
  Prepaid expenses and other current assets           67,138         70,283 
  Investments in available-for-sale securities         1,133        439,625 
                                               -------------- --------------
    Total current assets                           1,222,298      2,951,301 
  Mortgage loans held for investment, net            202,385        239,338 
  Property and equipment, net                        293,565        311,387 
  Intangible assets, net                             433,885        432,142 
  Goodwill                                           470,757        441,831 
  Deferred tax assets and income taxes                                      
   receivable                                        120,123         13,461 
  Other noncurrent assets                            114,762        125,960 
                                               -------------- --------------
    Total assets                               $   2,857,775  $   4,515,420 
                                               -------------- --------------
     LIABILITIES AND STOCKHOLDERS' EQUITY                                   
LIABILITIES:                                                                
  Customer banking deposits                    $           -  $     744,241 
  Accounts payable and accrued expenses              259,586        231,322 
  Accrued salaries, wages and payroll taxes          161,786        144,744 
  Accrued income taxes                               373,754        434,684 
  Current portion of long-term debt                      826            790 
  Deferred revenue and other current                                        
   liabilities                                       243,653        322,508 
                                               -------------- --------------
    Total current liabilities                      1,039,605      1,878,289 
  Long-term debt                                   1,501,925        505,298 
  Deferred tax liabilities and reserves for                                 
   uncertain tax positions                           132,960        142,586 
  Deferred revenue and other noncurrent                                     
   liabilities                                       160,182        156,298 
                                               -------------- --------------
    Total liabilities                              2,834,672      2,682,471 
                                               -------------- --------------
COMMITMENTS AND CONTINGENCIES                                               
STOCKHOLDERS' EQUITY:                                                       
  Common stock, no par, stated value $.01 per                               
   share                                               2,602          3,166 
  Additional paid-in capital                         758,230        783,793 
  Accumulated other comprehensive income                                    
   (loss)                                            (11,233)         1,740 
  Retained earnings                                   40,347      1,836,442 
  Less treasury shares, at cost                     (766,843)      (792,192)
                                               -------------- --------------
    Total stockholders' equity                        23,103      1,832,949 
                                               -------------- --------------
      Total liabilities and stockholders'                                   
       equity                                  $   2,857,775  $   4,515,420 
                                               -------------- --------------
                                                                            
----------------------------------------------------------------------------
                                                                            
                                                                            
                                                                            
----------------------------------------------------------------------------
CONDENSED CONSOLIDATED STATEMENTS OF CASH                                   
 FLOWS                                                 (unaudited, in 000s) 
----------------------------------------------------------------------------
Year ended April 30,                                2016           2015     
---------------------------------------------- -------------- --------------
                                                                            
NET CASH PROVIDED BY OPERATING ACTIVITIES      $     532,394  $     626,608 
                                               -------------- --------------
                                                                            
CASH FLOWS FROM INVESTING ACTIVITIES:                                       
  Purchases of available-for-sale securities               -        (90,581)
  Sales, maturities of and payments received                                
   on available-for-sale securities                  436,471         91,878 
  Principal payments on mortgage loans held                                 
   for investment, net                                33,721         23,886 
  Capital expenditures                               (99,923)      (123,158)
  Payments made for business acquisitions, net                              
   of cash acquired                                  (88,776)      (113,252)
  Franchise loans:                                                          
    Loans funded                                     (22,820)       (49,695)
    Payments received                                 55,007         90,636 
  Other, net                                          15,835         21,354 
                                               -------------- --------------
      Net cash provided by (used in) investing                              
       activities                                    329,515       (148,932)
                                               -------------- --------------
                                                                            
CASH FLOWS FROM FINANCING ACTIVITIES:                                       
  Repayments of commercial paper                           -     (1,049,136)
  Proceeds from issuance of commercial paper               -      1,049,136 
  Repayments of long-term debt                    (1,465,000)      (400,000)
  Proceeds from issuance of long-term debt         2,461,831              - 
  Customer banking deposits, net                    (326,705)       (28,544)
  Transfer of HRB Bank deposits                     (419,028)             - 
  Dividends paid                                    (201,688)      (219,960)
  Repurchase of common stock, including shares                              
   surrendered                                    (2,018,338)       (10,449)
  Proceeds from exercise of stock options             25,775         16,522 
  Other, net                                         (18,576)        (3,376)
                                               -------------- --------------
    Net cash used in financing activities         (1,961,729)      (645,807)
                                               -------------- --------------
                                                                            
Effects of exchange rate changes on cash             (10,569)        (9,986)
                                                                            
Net decrease in cash and cash equivalents         (1,110,389)      (178,117)
Cash and cash equivalents at beginning of the                               
 year                                              2,007,190      2,185,307 
                                               -------------- --------------
Cash and cash equivalents at end of the year   $     896,801  $   2,007,190 
                                               -------------- --------------
                                                                            
SUPPLEMENTARY CASH FLOW DATA:                                               
  Income taxes paid, net of refunds received   $     165,154  $     236,624 
  Interest paid on borrowings                         59,058         44,847 
  Transfers of foreclosed loans to other                                    
   assets                                              3,863          4,805 
  Accrued additions to property and equipment          2,822         14,282 
  Conversion of investment in preferred stock                               
   to available-for-sale common stock                      -          5,000 
                                                                            
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----------------------------------------------------------------------------
FINANCIAL RESULTS           (unaudited, in 000s - except per share amounts) 
----------------------------------------------------------------------------
                         Three months ended April                           
                                    30,              Year ended April 30,   
                         ------------------------- -------------------------
                             2016         2015         2016         2015    
                         ------------ ------------ ------------ ------------
Tax preparation fees:                                                       
  U.S. assisted          $ 1,557,712  $ 1,524,331  $ 1,890,175  $ 1,865,438 
  International              110,894      113,464      190,527      207,772 
  U.S. digital               188,442      189,309      234,341      231,854 
                         ------------ ------------ ------------ ------------
                           1,857,048    1,827,104    2,315,043    2,305,064 
Royalties                    207,173      224,235      266,418      292,743 
Revenues from Refund                                                        
 Transfers                   110,370      114,622      165,152      171,094 
Revenues from Emerald                                                       
 Card®                        53,755       63,821       92,608      103,300 
Revenues from Peace of                                                      
 Mind® Extended Service                                                     
 Plan                         24,066       27,243       86,830       81,551 
Interest and fee income                                                     
 on Emerald Advance           24,934       25,763       57,268       57,202 
Other                         20,131       18,582       54,834       67,704 
                         ------------ ------------ ------------ ------------
    Total revenues         2,297,477    2,301,370    3,038,153    3,078,658 
                         ------------ ------------ ------------ ------------
Compensation and                                                            
 benefits:                                                                  
  Field wages                470,458      466,487      724,019      731,309 
  Other wages                 29,663       45,153      166,445      176,697 
  Benefits and other                                                        
   compensation               93,542       95,778      183,512      183,001 
                         ------------ ------------ ------------ ------------
                             593,663      607,418    1,073,976    1,091,007 
Occupancy and equipment      124,540      115,512      405,493      375,743 
Marketing and                                                               
 advertising                 182,558      165,455      297,762      273,682 
Depreciation and                                                            
 amortization                 45,852       43,898      173,598      159,804 
Bad debt                      36,474       30,961       75,395       74,993 
Supplies                      22,994       25,290       36,340       42,872 
Other                        130,547       97,231      342,397      265,891 
                         ------------ ------------ ------------ ------------
    Total operating                                                         
     expenses              1,136,628    1,085,765    2,404,961    2,283,992 
                         ------------ ------------ ------------ ------------
Other income, net              3,708          487       17,701        1,314 
Interest expense on                                                         
 borrowings                  (22,633)      (8,560)     (68,962)     (45,246)
Other expenses, net           (1,117)       2,527      (12,452)      (7,929)
                         ------------ ------------ ------------ ------------
Income from continuing                                                      
 operations before                                                          
 income taxes              1,140,807    1,210,059      569,479      742,805 
Income taxes                 439,582      465,926      185,926      256,061 
                         ------------ ------------ ------------ ------------
Net income from                                                             
 continuing operations       701,225      744,133      383,553      486,744 
Net loss from                                                               
 discontinued operations        (563)      (5,292)      (9,286)     (13,081)
                         ------------ ------------ ------------ ------------
Net income               $   700,662  $   738,841  $   374,267  $   473,663 
                         ------------ ------------ ------------ ------------
                                                                            
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U.S. TAX OPERATING DATA                               (unaudited, in 000s)  
----------------------------------------------------------------------------
Year ended April 30,                         2016       2015     % Change   
----------------------------------------- ---------- ---------- ------------
U.S. Tax Returns Prepared: (1)                                              
  Company-Owned Operations                     8,103      8,634       (6.2)%
  Franchise Operations                         4,159      4,381       (5.1)%
                                          ---------- ----------             
    Total H&R Block Assisted (3)              12,262     13,015       (5.8)%
                                          ---------- ----------             
                                                                            
  Desktop (4)                                  2,085      2,168       (3.8)%
  Online (5)                                   4,670      4,765       (2.0)%
                                          ---------- ----------             
    Total H&R Block Tax Software               6,755      6,933       (2.6)%
                                          ---------- ----------             
                                                                            
  Free File Alliance                             678        676        0.3% 
                                          ---------- ----------             
    Total H&R Block U.S. Returns              19,695     20,624       (4.5)%
                                          ---------- ----------             
                                                                            
International Tax Returns Prepared:                                         
  Canada (2)                                   2,551      2,658       (4.0)%
  Australia                                      769        768        0.1% 
  Other                                          153        115       33.0% 
                                          ---------- ----------             
    Total International Tax Returns            3,473      3,541       (1.9)%
                                          ---------- ----------             
Tax Returns Prepared Worldwide                23,168     24,165       (4.1)%
                                          ---------- ----------             
                                                                            
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(1)  Amounts have been reclassified between company-owned and franchise for 
     offices which were refranchised or repurchased by the company during   
     either year.                                                           
(2)  In fiscal years 2016 and 2015, the end of the Canadian tax season was  
     extended from April 30 into May. Tax returns prepared in Canada in     
     fiscal years 2016 and 2015 includes approximately 93 thousand and 131  
     thousand returns, respectively, in both company-owned and franchise    
     offices which were accepted by the client after April 30. The revenues 
     related to these returns were recognized in fiscal years 2017 and 2016,
     respectively.                                                          
(3)  An assisted return is defined as an individual tax return that has been
     accepted by the client who has either paid for tax preparation services
     or settled with a refund transfer. It also includes extensions and     
     business returns.                                                      
(4)  A desktop return is defined as an individual tax return that has been  
     electronically filed and accepted by the IRS.                          
(5)  An online return is defined as an individual tax return that has been  
     electronically filed and accepted by the IRS or purchased with a credit
     card and printed for mailing.                                          
                                                                            
                                                                            
                                                                            
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NON-GAAP FINANCIAL MEASURES  (unaudited, in 000s - except per share amounts)
----------------------------------------------------------------------------
Reconciliation of EBITDA        Three months ended                          
 from Continuing Operations         April 30,          Year ended April 30, 
                             ----------------------- -----------------------
                                 2016        2015        2016        2015   
---------------------------- ----------- ----------- ----------- -----------
                                                                            
Net income - as reported     $   700,662 $   738,841 $   374,267 $   473,663
                                                                            
Add back :                                                                  
  Discontinued operations            563       5,292       9,286      13,081
  Income taxes                   439,582     465,926     185,926     256,061
  Interest expense                22,634       8,733      69,141      45,928
  Depreciation and                                                          
   amortization                   45,852      43,898     173,598     159,804
                             ----------- ----------- ----------- -----------
                                 508,631     523,849     437,951     474,874
                             ----------- ----------- ----------- -----------
                                                                            
                             ----------- ----------- ----------- -----------
EBITDA from continuing                                                      
 operations                    1,209,293   1,262,690     812,218     948,537
                             ----------- ----------- ----------- -----------
                                                                            
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---------------------------------------------------------------------------
                                                                (unaudited,
                                                                  in 000s -
                                                                 except per
                                                                      share
NON-GAAP FINANCIAL MEASURES                                        amounts)
---------------------------------------------------------------------------
Reconciliation of Other Non-              Three months ended April 30,     
                                     --------------------------------------
GAAP Financial Measures                               2016                 
------------------------------------ --------------------------------------
                                        Pretax                             
                                        income     Net income     EBITDA   
                                     ------------ ------------ ------------
From continuing operations           $ 1,140,807  $   701,225  $ 1,209,293 
                                                                           
Adjustments (pretax):                                                      
  Loss contingencies - litigation            961          961          961 
  Severance                               12,001       12,001       12,001 
  Costs related to HRB Bank and                                            
   recapitalization transactions               -            -            - 
  Losses (gains) on AFS securities             -            -            - 
  Gain on sales of tax                                                     
   offices/businesses                          -            -            - 
  Tax effect of adjustments (2)                -       (5,047)           - 
                                     ------------ ------------ ------------
                                          12,962        7,915       12,962 
                                     ------------ ------------ ------------
As adjusted - from continuing                                              
 operations                          $ 1,153,769  $   709,140  $ 1,222,255 
                                     ------------ ------------ ------------
Adjusted EBITDA margin (1)                                              53%
Adjusted EPS                                      $      3.16              
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                                    (unaudited, in 000s - except per share 
NON-GAAP FINANCIAL MEASURES                                       amounts) 
---------------------------------------------------------------------------
Reconciliation of Other Non-             Three months ended April 30,      
                                    ---------------------------------------
GAAP Financial Measures                               2015                 
------------------------------------ --------------------------------------
                                        Pretax                             
                                        income     Net income     EBITDA   
                                     ------------ ------------ ------------
From continuing operations           $ 1,210,059  $   744,133  $ 1,262,690 
                                                                           
Adjustments (pretax):                                                      
  Loss contingencies - litigation         (4,545)      (4,545)      (4,545)
  Severance                                5,648        5,648        5,648 
  Costs related to HRB Bank and                                            
   recapitalization transactions             118          118          118 
  Losses (gains) on AFS securities           148          148          148 
  Gain on sales of tax                                                     
   offices/businesses                     (1,208)      (1,208)      (1,208)
  Tax effect of adjustments (2)                -          (86)           - 
                                     ------------ ------------ ------------
                                             161           75          161 
                                     ------------ ------------ ------------
As adjusted - from continuing                                              
 operations                          $ 1,210,220  $   744,208  $ 1,262,851 
                                     ------------ ------------ ------------
Adjusted EBITDA margin (1)                                              55%
Adjusted EPS                                      $      2.68              
-------------------------------------------------------------- ------------
                                                                           
                                                                            
------------------------------------- --------------------------------------
Reconciliation of Other Non-                    Year ended April 30,        
                                      --------------------------------------
GAAP Financial Measures                                2016                 
------------------------------------- --------------------------------------
                                         Pretax                             
                                         income     Net income     EBITDA   
                                      ------------ ------------ ------------
From continuing operations            $   569,479  $   383,553  $   812,218 
                                                                            
Adjustments (pretax):                                                       
  Loss contingencies - litigation           1,978        1,978        1,978 
  Severance                                12,001       12,001       12,001 
  Costs related to HRB Bank and                                             
   recapitalization transactions           20,722       20,722       20,722 
  Losses (gains) on AFS securities         (8,138)      (8,138)      (8,138)
  Gain on sales of tax                                                      
   offices/businesses                        (127)        (127)        (127)
  Tax effect of adjustments (2)                 -      (10,176)           - 
                                      ------------ ------------ ------------
                                           26,436       16,260       26,436 
                                      ------------ ------------ ------------
As adjusted - from continuing                                               
operations                            $   595,915  $   399,813  $   838,654 
                                      ------------ ------------ ------------
Adjusted EBITDA margin (1)                                               28%
Adjusted EPS                                       $      1.59              
----------------------------------------------------------------------------
                                                                            
----------------------------------------------------------------------------
Reconciliation of Other Non-                  Year ended April 30,          
                                     ---------------------------------------
GAAP Financial Measures                                2015                 
------------------------------------- --------------------------------------
                                         Pretax                             
                                         income     Net income     EBITDA   
                                      ------------ ------------ ------------
From continuing operations            $   742,805  $   486,744  $   948,537 
                                                                            
Adjustments (pretax):                                                       
  Loss contingencies - litigation          (3,936)      (3,936)      (3,936)
  Severance                                 6,699        6,699        6,699 
  Costs related to HRB Bank and                                             
   recapitalization transactions              238          238          238 
  Losses (gains) on AFS securities            124          124          124 
  Gain on sales of tax                                                      
   offices/businesses                        (656)        (656)        (656)
  Tax effect of adjustments (2)                 -         (963)           - 
                                      ------------ ------------ ------------
                                            2,469        1,506        2,469 
                                      ------------ ------------ ------------
As adjusted - from continuing                                               
operations                            $   745,274  $   488,250  $   951,006 
                                      ------------ ------------ ------------
Adjusted EBITDA margin (1)                                               31%
Adjusted EPS                                       $      1.75              
--------------------------------------------------------------- ------------
(1)  Adjusted EBITDA margin from continuing operations is computed as       
     adjusted EBITDA from continuing operations divided by revenues from    
     continuing operations.                                                 
(2)  Tax effect of adjustments is computed as the pretax effect of the      
     adjustments multiplied by our effective tax rate before discrete items.
                                                                            
                                                                            
                                                                            
----------------------------------------------------------------------------
NON-GAAP FINANCIAL MEASURES  (unaudited, in 000s - except per share amounts)
----------------------------------------------------------------------------
                                Three months ended                          
                                    April 30,          Year ended April 30, 
---------------------------- ----------------------- -----------------------
Supplemental Information         2016        2015        2016        2015   
---------------------------- ----------- ----------- ----------- -----------
Stock-based compensation                                                    
 expense:                                                                   
  Pretax                     $     2,434 $     5,379 $    23,540 $    26,068
  After-tax                        1,405       3,155      14,478      15,918
Amortization of intangible                                                  
 assets:                                                                    
  Pretax                     $    18,130 $    17,315 $    72,762 $    58,521
  After-tax                       10,913      10,316      44,752      35,736
----------------------------------------------------------------------------
                                                                            
                                                                            

NON-GAAP FINANCIAL INFORMATION

The accompanying press release contains non-GAAP financial measures. Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.

We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business on a consistent basis across reporting periods, as it eliminates the effect of items that are not indicative of our core operating performance.

The following are descriptions of adjustments we make for our non-GAAP financial measures:

We may consider whether other significant items that arise in the future should also be excluded from our non- GAAP financial measures.

We measure the performance of our business using a variety of metrics, including EBITDA from continuing operations, adjusted EBITDA and EBITDA margin from continuing operations, adjusted pretax and net income of continuing operations, and adjusted diluted earnings per share from continuing operations. Adjusted EBITDA from continuing operations, adjusted pretax and net income from continuing operations, and adjusted diluted earnings per share from continuing operations eliminate the impact of items that we do not consider indicative of our core operating performance and, we believe, provide meaningful information to assist in understanding our financial results, analyzing trends in our underlying business, and assessing our prospects for future performance. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.

   For Further InformationInvestor Relations:Colby Brown(816) 854-4559Email contactMedia Relations:Gene King(816) 854-4672Email contact

Source: H & R Block

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