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Travelers Reports Third Quarter Net Income per Diluted Share of $2.97, Up 10% from Prior Year Quarter

October 20, 2015 6:57 AM

Operating Income per Diluted Share of $2.93, Up 12% from Prior Year Quarter

Third Quarter Return on Equity and Operating Return on Equity of 15.4% and 16.2%, Respectively

NEW YORK--(BUSINESS WIRE)-- The Travelers Companies, Inc. today reported net income of $928 million, or $2.97 per diluted share, for the quarter ended September 30, 2015, compared to net income of $919 million, or $2.69 per diluted share, in the prior year quarter. Operating income in the current quarter was $918 million, or $2.93 per diluted share, compared to $893 million, or $2.61 per diluted share, in the prior year quarter. The increase in net and operating income primarily resulted from higher underlying underwriting gains (i.e., excluding net favorable prior year reserve development and catastrophe losses) and higher net favorable prior year reserve development, partially offset by lower net investment income. Per diluted share amounts also benefited from the impact of share repurchases.

Consolidated Highlights

($ in millions, except for per share amounts, and after-tax, Three Months Ended September 30, Nine Months Ended September 30,
except for premiums & revenues) 2015 2014 Change 2015 2014 Change
Net written premiums $ 6,191 $ 6,033 3

%

$ 18,257 $ 18,068 1

%

Total revenues $ 6,794 $ 6,886 (1 ) $ 20,126 $ 20,379 (1 )
Operating income $ 918 $ 893 3 $ 2,551 $ 2,618 (3 )
per diluted share $ 2.93 $ 2.61 12 $ 7.97 $ 7.50 6
Net income $ 928 $ 919 1 $ 2,573 $ 2,654 (3 )
per diluted share $ 2.97 $ 2.69 10 $ 8.04 $ 7.60 6
Diluted weighted average 311.0 338.9 (8 ) 317.7 346.5 (8 )
shares outstanding

Combined ratio 86.9 % 90.0 %

(3.1

)

pts

88.9 % 90.3 %

(1.4

)

pts

Underlying combined ratio 88.8 % 90.5 %

(1.7

)

pts

89.9 % 89.9 %

-

pts

Operating return on equity 16.2 % 15.2 %

1.0

pts

14.9 % 14.8 %

0.1

pts

Return on equity 15.4 % 14.5 %

0.9

pts

14.0 % 14.0 %

-

pts

Change from
September 30, December 31, December 31,
2015 2014 2014
Book value per share $ 79.00 $ 77.08 2 %
Adjusted book value per share 74.35 70.98 5 %
See Glossary of Financial Measures for definitions and the statistical supplement for additional financial data.

“We are very pleased to report third quarter operating income of $918 million and operating return on equity of 16.2%,” commented Jay Fishman, Chairman and Chief Executive Officer. “At 86.9%, our combined ratio reflected very strong performance across all of our business segments. Our investment portfolio continued to deliver solid returns in the continuing low interest rate environment. We also returned $939 million in capital to shareholders in the quarter, including $750 million in share repurchases, bringing the total capital returned to shareholders year to date to over $2.7 billion.

“Each of our business segments performed well in the quarter. In Business and International Insurance, the combined ratio improved to 92.2%, and retention remained at historically high levels. Bond & Specialty Insurance delivered very strong results, with a 57.1% combined ratio, as well as higher retention and new business volume in Management Liability. Personal Insurance also posted very strong results, delivering a combined ratio of 85.1% and net written premium growth of 6%. Notably, Agency Auto achieved growth in both net written premiums and policies in force of 10% and 6%, respectively.

“These results continue to build on our record of delivering superior returns over time. Since January 1, 2005, we have produced an average annual operating return on equity of 13.4%. With our meaningful competitive advantages, as well as our commitment to our proven investment and capital management strategies, we remain well positioned to continue to deliver on our long-term financial objectives.”

Consolidated Results

($ in millions and pre-tax, unless noted otherwise)
Three Months Ended September 30, Nine Months Ended September 30,
2015 2014 Change 2015 2014 Change
Underwriting gain: $ 759 $ 564 $ 195 $ 1,890 $ 1,612 $ 278

Underwriting gain includes:

Net favorable prior year reserve development 199 113 86 649 590 59
Catastrophes, net of reinsurance (85 ) (83 ) (2 ) (468 ) (668 ) 200
Net investment income 614 719 (105 ) 1,838 2,150 (312 )
Other income/(expense), including interest expense (81 ) (65 ) (16 ) (232 ) (190 ) (42 )
Operating income before income taxes 1,292 1,218 74 3,496 3,572 (76 )
Income tax expense 374 325 49 945 954 (9 )
Operating income 918 893 25 2,551 2,618 (67 )
Net realized investment gains after income taxes 10 26 (16 ) 22 36 (14 )
Net income $ 928 $ 919 $ 9 $ 2,573 $ 2,654 $ (81 )
Combined ratio 86.9 % 90.0 %

(3.1

)

pts

88.9 % 90.3 %

(1.4

)

pts

Impact on combined ratio

Net favorable prior year reserve development (3.3 )

pts

(1.9 )

pts

(1.4

)

pts

(3.6 )

pts

(3.3 ) pts

(0.3

)

pts

Catastrophes, net of reinsurance 1.4

pts

1.4 pts

-

pts

2.6

pts

3.7 pts

(1.1

)

pts

Underlying combined ratio 88.8 % 90.5 %

(1.7

)

pts

89.9 % 89.9 %

-

pts

Net written premiums
Business and International Insurance $ 3,590 $ 3,560 1

%

$ 11,066 $ 11,061 -

%

Bond & Specialty Insurance 565 556 2 1,577 1,578 -
Personal Insurance 2,036 1,917 6 5,614 5,429 3
Total $ 6,191

$

6,033

3

%

$ 18,257

$

18,068

1

%

Third Quarter 2015 Results

(All comparisons vs. third quarter 2014, unless noted otherwise)

Net income of $928 million after-tax and operating income of $918 million after-tax increased $9 million and $25 million, respectively, primarily driven by a higher underlying underwriting gain and higher net favorable prior year reserve development, partially offset by lower net investment income.

Underwriting results

Net investment income of $614 million pre-tax ($484 million after-tax) decreased primarily due to lower returns in both the non-fixed income and fixed income portfolios. Non-fixed income returns remained strong, but declined as compared to a particularly high level in the prior year quarter. Fixed income returns declined primarily due to lower reinvestment rates and a modestly lower amount of fixed income investments that were impacted by the Company’s $579 million payment in the first quarter of 2015 related to the settlement of the Asbestos Direct Action Litigation.

Net written premiums of $6.191 billion increased 3% from the prior year quarter, benefiting from strong retention and positive renewal premium changes in each business segment, as well as higher new business volume in Personal Insurance. Net written premiums also benefited from the impact of changes in the timing and structure of certain of the Company’s reinsurance treaties that occurred in prior quarters, partially offset by the impact of changes in foreign currency exchange rates.

Year-to-Date 2015 Results

(All comparisons vs. year-to-date 2014, unless noted otherwise)

Net income of $2.573 billion after-tax and operating income of $2.551 billion after-tax decreased $81 million and $67 million, respectively, primarily driven by lower net investment income, partially offset by a higher underwriting gain. The increase in the underwriting gain was primarily due to lower catastrophe losses, higher net favorable prior year reserve development and a $32 million benefit from the resolution of prior year tax matters. The underwriting gain in the prior year period benefited from a $49 million after-tax ($76 million pre-tax) reduction in the estimated liability for state assessments to be paid by the Company related to workers’ compensation premiums due to a change in state law.

Underwriting results

Net investment income of $1.838 billion pre-tax ($1.465 billion after-tax) decreased primarily due to the same factors discussed above for the third quarter of 2015.

Net written premiums of $18.257 billion increased 1% from the prior year period, benefiting from strong retention and positive renewal premium changes in each business segment, as well as higher new business volume in Personal Insurance, partially offset by the impact of changes in foreign currency exchange rates.

Shareholders’ Equity

Shareholders’ equity of $24.033 billion decreased 3% from year-end 2014 due to a reduction in after-tax net unrealized investment gains and an increase in after-tax unrealized foreign currency translation losses. After-tax net unrealized investment gains were $1.414 billion, compared to $1.966 billion at year-end 2014. Book value per share of $79.00 and adjusted book value per share of $74.35 increased 2% and 5%, respectively, from year-end 2014.

The Company repurchased 7.3 million shares during the third quarter and 21.5 million shares year-to-date at a total cost of $750 million and $2.223 billion, respectively, leaving $4.334 billion of remaining capacity under its existing share repurchase authorization at the end of the quarter. Also as of the end of the quarter, statutory capital and surplus was $20.822 billion and the ratio of debt-to-capital (excluding after-tax net unrealized investment gains) was 23.0%, comfortably within the Company’s target range of 15% to 25%.

The Board of Directors today declared a quarterly dividend of $0.61 per share. This dividend is payable on December 31, 2015, to shareholders of record as of the close of business on December 10, 2015.

Business and International Insurance Segment Financial Results

($ in millions and pre-tax, unless noted otherwise)
Three Months Ended September 30, Nine Months Ended September 30,
2015 2014 Change 2015 2014 Change
Underwriting gain: $ 272 $ 160 $ 112 $ 730 $ 584 $ 146

Underwriting gain includes:

Net favorable prior year reserve development 49 21 28 229 163 66
Catastrophes, net of reinsurance (39 ) (31 ) (8 ) (246 ) (356 ) 110
Net investment income 471 557 (86 ) 1,412 1,666 (254 )
Other income 5 10 (5 ) 18 32 (14 )
Operating income before income taxes 748 727 21 2,160 2,282 (122 )
Income tax expense 202 175 27 556 565 (9 )
Operating income $ 546 $ 552 $ (6 ) $ 1,604 $ 1,717 $ (113 )
Combined ratio 92.2 % 95.2 %

(3.0

)

pts

92.9 % 94.2 %

(1.3

)

pts

Impact on combined ratio

Net favorable prior year reserve development (1.4 )

pts

(0.6 )

pts

(0.8

)

pts

(2.1 )

pts

(1.5 ) pts

(0.6

)

pts

Catastrophes, net of reinsurance 1.1

pts

0.9 pts

0.2

pts

2.2

pts

3.3 pts

(1.1

)

pts

Underlying combined ratio 92.5 % 94.9 %

(2.4

)

pts

92.8 % 92.4 %

0.4

pts

Net written premiums by market
Domestic
Select Accounts $ 654 $ 654 -

%

$ 2,085 $ 2,077 -

%

Middle Market 1,602 1,545 4 4,791 4,597 4
National Accounts 254 249 2 781 792 (1 )
First Party 411 369 11 1,203 1,206 -
Specialized Distribution 277 262 6 845 812 4
Total Domestic 3,198 3,079 4 9,705 9,484 2
International 392 481 (19 ) 1,361 1,577 (14 )
Total $ 3,590 $ 3,560 1

%

$ 11,066 $ 11,061 -

%

Third Quarter 2015 Results

(All comparisons vs. third quarter 2014, unless noted otherwise)

Business and International Insurance had another strong quarter with operating income of $546 million after-tax and a combined ratio of 92.2%. Operating income decreased $6 million due to lower net investment income, mostly offset by a higher underlying underwriting gain and higher net favorable prior year reserve development.

Underwriting results

Net written premiums increased 1% to $3.590 billion. Domestic net written premiums increased 4% driven by an increase in retention rates, positive renewal premium changes and the impact of changes in the timing and structure of certain of the Company’s reinsurance treaties that occurred in prior quarters. International net written premiums decreased 19% primarily due to the impact of changes in foreign currency exchange rates and lower business volume in the Company’s operations at Lloyd’s.

Year-to-Date 2015 Results

(All comparisons vs. year-to-date 2014, unless noted otherwise)

Business and International Insurance operating income of $1.604 billion after-tax was strong and decreased $113 million, primarily due to lower net investment income, partially offset by a higher underwriting gain. The underwriting gain increased due to lower catastrophe losses, higher net favorable prior year reserve development and a $12 million benefit from the resolution of prior year tax matters. The underwriting gain in the prior year period benefited from a $49 million after-tax ($76 million pre-tax) reduction in the estimated liability for state assessments to be paid by the Company related to workers’ compensation premiums due to a change in state law.

Underwriting results

Net written premiums of $11.066 billion were comparable to the prior year period. Domestic net written premiums increased 2% driven by an increase in retention rates, positive renewal premium changes and an increase in new business. International net written premiums decreased 14% primarily due to the impact of changes in foreign currency exchange rates.

Bond & Specialty Insurance Segment Financial Results

($ in millions and pre-tax, unless noted otherwise)
Three Months Ended September 30, Nine Months Ended September 30,
2015 2014 Change 2015 2014 Change
Underwriting gain: $ 229 $ 173 $ 56 $ 483 $ 544 $ (61 )

Underwriting gain includes:

Net favorable prior year reserve development 103 79 24 178 270 (92 )
Catastrophes, net of reinsurance (1 ) (1 ) - (3 ) (6 ) 3
Net investment income 56 64 (8 ) 169 192 (23 )
Other income 4 5 (1 ) 14 15 (1 )
Operating income before income taxes 289 242 47 666 751 (85 )
Income tax expense 93 77 16 195 240 (45 )
Operating income $ 196 $ 165 $ 31 $ 471 $ 511 $ (40 )
Combined ratio 57.1 % 66.9 % (9.8 ) pts 68.8 % 64.6 % 4.2 pts

Impact on combined ratio

Net favorable prior year reserve development (19.1 )

pts

(15.0 )

pts

(4.1 ) pts (11.4 )

pts

(17.4 ) pts 6.0 pts
Catastrophes, net of reinsurance 0.1

pts

0.2 pts (0.1 ) pts 0.2

pts

0.5 pts (0.3 ) pts
Underlying combined ratio 76.1 % 81.7 % (5.6 ) pts 80.0 % 81.5 % (1.5 ) pts
Net written premiums
Management Liability $ 350 $ 348 1 % $ 993 $ 1,003 (1 ) %
Surety 215 208 3 584 575 2
Total $ 565 $ 556 2 % $ 1,577 $ 1,578 - %

Third Quarter 2015 Results

(All comparisons vs. third quarter 2014, unless noted otherwise)

Bond & Specialty Insurance had another excellent quarter with operating income of $196 million after-tax and a combined ratio of 57.1%. Operating income increased $31 million due to a higher underlying underwriting gain and higher net favorable prior year reserve development.

Underwriting results

Bond & Specialty Insurance net written premiums increased slightly to $565 million driven by higher volume in Surety.

Year-to-Date 2015 Results

(All comparisons vs. year-to-date 2014, unless noted otherwise)

Bond & Specialty Insurance performed very well in the period with operating income of $471 million after-tax and a combined ratio of 68.8%. Operating income decreased by $40 million due to lower net favorable prior year reserve development and lower net investment income, partially offset by a higher underlying underwriting gain and a $16 million benefit from the resolution of prior year tax matters.

Underwriting results

Bond & Specialty Insurance net written premiums of $1.577 billion were comparable to the prior year period.

Personal Insurance Segment Financial Results

($ in millions and pre-tax, unless noted otherwise)
Three Months Ended September 30, Nine Months Ended September 30,
2015 2014 Change 2015 2014 Change

Underwriting gain:

$ 258 $ 231 $ 27 $ 677 $ 484 $ 193

Underwriting gain includes:

Net favorable prior year reserve development 47 13 34 242 157 85
Catastrophes, net of reinsurance (45 ) (51 ) 6 (219 ) (306 ) 87
Net investment income 87 98 (11 ) 257 292 (35 )
Other income 9 19 (10 ) 33 62 (29 )
Operating income before income taxes 354 348 6 967 838 129
Income tax expense 113 109 4 300 256 44
Operating income $ 241 $ 239 $ 2 $ 667 $ 582 $ 85
Combined ratio 85.1 % 86.1 % (1.0 ) pts 86.6 % 89.8 % (3.2 ) pts

Impact on combined ratio

Net favorable prior year reserve development (2.6 )

pts

(0.7 )

pts

(1.9 ) pts (4.5 )

pts

(2.9 ) pts (1.6 ) pts
Catastrophes, net of reinsurance 2.5

pts

2.8 pts (0.3 ) pts 4.1

pts

5.6 pts (1.5 ) pts
Underlying combined ratio 85.2 % 84.0 % 1.2 pts 87.0 % 87.1 % (0.1 ) pts
Net written premiums
Agency Automobile1 $ 934 $ 849 10 % $ 2,646 $ 2,468 7 %
Agency Homeowners & Other1 1,035 1,017 2 2,793 2,821 (1 )
Direct to Consumer 67 51 31 175 140 25
Total $ 2,036 $ 1,917 6 % $ 5,614 $ 5,429 3 %
1 Represents business sold through agents, brokers and other intermediaries, and excludes direct to consumer.

Third Quarter 2015 Results

(All comparisons vs. third quarter 2014, unless noted otherwise)

Personal Insurance performed well in the quarter with a combined ratio of 85.1% and an increase in net written premiums of 6%. Operating income of $241 million after-tax increased $2 million, primarily driven by higher net favorable prior year reserve development and lower catastrophe losses, partially offset by lower net investment income and a lower underlying underwriting gain.

Underwriting results

Personal Insurance net written premiums of $2.036 billion increased 6%. Agency Automobile net written premiums grew 10% with an increase in policies in force of 6% from the prior year quarter, driven by Quantum 2.0. Agency Homeowners & Other net written premiums grew by 2% primarily driven by the changes in the timing and structure of certain of the Company’s reinsurance treaties that occurred in prior quarters and higher new business volume. Agency Homeowners & Other policies in force were comparable to the previous quarter.

Year-to-Date 2015 Results

(All comparisons vs. year-to-date 2014, unless noted otherwise)

Personal Insurance performed well in the period as operating income of $667 million after-tax increased $85 million. The increase was primarily driven by a higher underwriting gain and a $4 million benefit from the resolution of prior year tax matters, partially offset by lower net investment income and lower other income.

Underwriting results

Other income of $33 million pre-tax decreased primarily due to the inclusion in the prior year period of revenues associated with the runoff of the Company’s National Flood Insurance Program which was sold on a renewal rights basis in 2013.

Personal Insurance net written premiums of $5.614 billion increased 3%. Agency Automobile net written premiums increased 7% due to higher new business volume, driven by Quantum 2.0, while Agency Homeowners & Other net written premiums decreased 1%.

Financial Supplement and Conference Call

The information in this press release should be read in conjunction with a financial supplement that is available on our website at www.travelers.com. Travelers management will discuss the contents of this release and other relevant topics via webcast at 9 a.m. Eastern (8 a.m. Central) on Tuesday, October 20, 2015. Investors can access the call via webcast at http://investor.travelers.com or by dialing 1-800-698-5986 within the U.S. and 1-303-223-4378 outside the U.S. (use passcode 14788 for both the U.S. and international calls). Prior to the webcast, a slide presentation pertaining to the quarterly earnings will be available on the Company’s website.

Following the live event, an audio playback of the webcast and the slide presentation will be available at the same website. An audio playback can also be accessed by phone at 1-800-633-8284 within the U.S. and 1-402-977-9140 outside the U.S. (use reservation 21775293 for both the U.S. and international calls).

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading provider of property casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has approximately 30,000 employees and generated revenues of approximately $27 billion in 2014. For more information, visit www.travelers.com.

From time to time, Travelers may use its website and/or social media outlets, such as Facebook and Twitter, as distribution channels of material Company information. Financial and other important information regarding the Company is routinely accessible through and posted on our website at http://investor.travelers.com, our Facebook page at https://www.facebook.com/travelers and our Twitter account (@Travelers) at https://twitter.com/Travelers. In addition, you may automatically receive email alerts and other information about Travelers when you enroll your email address by visiting the Email Notifications section at http://investor.travelers.com.

Travelers is organized into the following reportable business segments:

Business and International Insurance: The Business and International Insurance segment offers a broad array of property and casualty insurance and insurance related services to its clients, primarily in the United States, as well as in Canada, the United Kingdom, the Republic of Ireland and throughout other parts of the world as a corporate member of Lloyd’s.

Bond & Specialty Insurance: The Bond & Specialty Insurance segment provides surety, crime, management and professional liability coverages and related risk management services to a wide range of primarily domestic customers, utilizing various degrees of financially-based underwriting approaches.

Personal Insurance: The Personal Insurance segment writes a broad range of property and casualty insurance covering individuals’ personal risks. The primary products of automobile and homeowners insurance are complemented by a broad suite of related coverages.

* * * * *

Forward-Looking Statements

This press release contains, and management may make, certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than statements of historical facts, may be forward-looking statements. Words such as “may,” “will,” “should,” “likely,” “anticipates,” “expects,” “intends,” “plans,” “projects,” “believes,” “estimates” and similar expressions are used to identify these forward-looking statements. Specifically, statements about the Company’s outlook, share repurchase plans, potential margins, potential returns, future pension plan contributions and the potential impact of investment markets and other economic conditions on the Company’s investment portfolio and underwriting results, among others, are forward looking, and the Company may also make forward-looking statements about, among other things:

The Company cautions investors that such statements are subject to risks and uncertainties, many of which are difficult to predict and generally beyond the Company’s control, that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements.

Some of the factors that could cause actual results to differ include, but are not limited to, the following:

Our forward-looking statements speak only as of the date of this press release or as of the date they are made, and we undertake no obligation to update forward-looking statements. For a more detailed discussion of these factors, see the information under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our most recent annual report on Form 10-K filed with the Securities and Exchange Commission (SEC) on February 12, 2015.

*****

GLOSSARY OF FINANCIAL MEASURES AND RECONCILIATIONS OF NON-GAAP MEASURES TO GAAP MEASURES

The following measures are used by the Company’s management to evaluate financial performance against historical results and establish targets on a consolidated basis. In some cases, these measures are considered non-GAAP financial measures under applicable SEC rules because they are not displayed as separate line items in the consolidated financial statements or are not required to be disclosed in the notes to financial statements or, in some cases, include or exclude certain items not ordinarily included or excluded in the most comparable GAAP financial measure. Reconciliations of non-GAAP measures to their most directly comparable GAAP measures also follow.

In the opinion of the Company’s management, a discussion of these measures provides investors, financial analysts, rating agencies and other financial statement users with a better understanding of the significant factors that comprise the Company’s periodic results of operations and how management evaluates the Company’s financial performance. Internally, the Company’s management uses these measures to evaluate performance against historical results, to establish financial targets on a consolidated basis and for other reasons, which are discussed below.

Some of these measures exclude net realized investment gains (losses), net of tax, and/or net unrealized investment gains (losses), net of tax, which can be significantly impacted by both discretionary and other economic factors and are not necessarily indicative of operating trends.

Other companies may calculate these measures differently, and, therefore, their measures may not be comparable to those used by the Company’s management.

RECONCILIATION OF OPERATING INCOME AND CERTAIN OTHER NON-GAAP MEASURES TO NET INCOME

Operating income is net income excluding the after-tax impact of net realized investment gains (losses) and discontinued operations. Management uses operating income to analyze each segment’s performance and as a tool in making business decisions. Financial statement users also consider operating income when analyzing the results and trends of insurance companies. Operating earnings per share is operating income on a per common share basis.

Reconciliation of Operating Income less Preferred Dividends to Net Income

Three Months Ended Nine Months Ended
September 30, September 30,
($ in millions, pre-tax) 2015 2014 2015 2014
Operating income $ 1,292 $ 1,218 $ 3,496 $ 3,572
Net realized investment gains 15 40 35 57
Net income $ 1,307 $ 1,258 $ 3,531 $ 3,629

Three Months Ended Nine Months Ended
September 30, September 30,
($ in millions, after-tax) 2015 2014 2015 2014
Operating income $ 918 $ 893 $ 2,551 $ 2,618
Net realized investment gains 10 26 22 36
Net income $ 928 $ 919 $ 2,573 $ 2,654
Twelve Months Ended December 31,
($ in millions, after-tax) 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005
Operating income, less preferred dividends $ 3,641 $ 3,567 $ 2,441 $ 1,389 $ 3,040 $ 3,597 $ 3,191 $ 4,496 $ 4,195 $ 2,020
Preferred dividends - - - 1 3 3 4 4 5 6
Operating income 3,641 3,567 2,441 1,390 3,043 3,600 3,195 4,500 4,200 2,026
Net realized investment gains (losses) 51 106 32 36 173 22 (271 ) 101 8 35
Income from continuing operations 3,692 3,673 2,473 1,426 3,216 3,622 2,924 4,601 4,208 2,061
Discontinued operations - - - - - - - - - (439 )

Net income

$

3,692

$

3,673

$

2,473

$

1,426

$

3,216

$

3,622

$

2,924

$

4,601

$

4,208

$

1,622

Reconciliation of Operating Earnings per Share to Net Income per Share on a Basic and Diluted Basis

Three Months Ended Nine Months Ended
September 30, September 30,
2015 2014 2015 2014

Basic earnings per share

Operating income $ 2.96 $ 2.64 $ 8.06 $ 7.58
Net realized investment gains 0.04 0.08 0.07 0.10
Net income $ 3.00 $ 2.72 $ 8.13 $ 7.68

Diluted earnings per share

Operating income $ 2.93 $ 2.61 $ 7.97 $ 7.50
Net realized investment gains 0.04 0.08 0.07 0.10
Net income $ 2.97 $ 2.69 $ 8.04 $ 7.60

Reconciliation of Operating Income by Segment to Total Operating Income

Three Months Ended Nine Months Ended
September 30, September 30,
($ in millions, after-tax) 2015 2014 2015 2014
Business and International Insurance $ 546 $ 552 $ 1,604 $ 1,717
Bond & Specialty Insurance 196 165 471 511
Personal Insurance 241 239 667 582
Total segment operating income 983 956 2,742 2,810
Interest Expense and Other (65) (63) (191) (192)
Total operating income $ 918 $ 893 $ 2,551 $ 2,618

RECONCILIATION OF ADJUSTED SHAREHOLDERS’ EQUITY TO SHAREHOLDERS’ EQUITY AND OPERATING RETURN ON EQUITY TO RETURN ON EQUITY

Average shareholders’ equity is (a) the sum of total shareholders’ equity excluding preferred stock at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two. Adjusted shareholders’ equity is shareholders’ equity excluding net unrealized investment gains (losses), net of tax, net realized investment gains (losses), net of tax, for the period presented, preferred stock and discontinued operations. Adjusted average shareholders’ equity is average shareholders’ equity excluding net unrealized investment gains (losses), net of tax, for all quarters included in the calculation and, for each quarterly period included in the calculation, that quarter’s net realized investment gains (losses), net of tax and discontinued operations.

Reconciliation of Adjusted Shareholders’ Equity to Shareholders’ Equity

As of September 30,
($ in millions) 2015 2014
Adjusted shareholders' equity $ 22,597 $ 23,371
Net unrealized investment gains, net of tax 1,414 1,914
Net realized investment gains, net of tax 22 36
Shareholders' equity $ 24,033 $ 25,321
As of December 31,
($ in millions) 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004
Adjusted shareholders' equity $ 22,819 $ 23,368 $ 22,270 $ 21,570 $ 23,375 $ 25,458 $ 25,647 $ 25,783 $ 24,545 $ 22,227 $ 20,087
Net unrealized investment gains (losses), net of tax 1,966 1,322 3,103 2,871 1,859 1,856 (146 ) 620 453 327 866
Net realized investment gains (losses), net of tax 51 106 32 36 173 22 (271 ) 101 8 35 (28 )
Preferred stock - - - - 68 79 89 112 129 153 188
Discontinued operations - - - - - - - - - (439 ) 88
Shareholders' equity $ 24,836 $ 24,796 $ 25,405 $ 24,477 $ 25,475 $ 27,415 $ 25,319 $ 26,616 $ 25,135 $ 22,303 $ 21,201

Return on equity is the ratio of annualized net income less preferred dividends to average shareholders’ equity for the periods presented. Operating return on equity is the ratio of annualized operating income less preferred dividends to adjusted average shareholders’ equity for the periods presented. In the opinion of the Company’s management, these are important indicators of how well management creates value for its shareholders through its operating activities and its capital management.

Calculation of Operating Return on Equity and Return on Equity

Three Months Ended Nine Months Ended
September 30, September 30,
($ in millions, after-tax) 2015 2014 2015 2014
Annualized operating income $ 3,671 $ 3,570 $ 3,401 $ 3,490
Adjusted average shareholders' equity 22,676 23,450 22,750 23,552
Operating return on equity 16.2 % 15.2 % 14.9 % 14.8 %
Annualized net income $ 3,715 $ 3,676 $ 3,431 $ 3,539
Average shareholders' equity 24,077 25,427 24,467 25,326
Return on equity 15.4 % 14.5 % 14.0 % 14.0 %

Average annual operating return on equity over a period is the ratio of:

a) the sum of operating income less preferred dividends for the periods presented tob) the sum of: 1) the sum of the adjusted average shareholders’ equity for all full years in the period presented, and 2) for partial years in the period presented, the number of quarters in that partial year divided by four, multiplied by the adjusted average shareholders’ equity of the partial year.

Calculation of Average Annual Operating Return on Equity from January 1, 2005 through September 30, 2015

Nine Months Ended
September 30, Twelve Months Ended December 31,
($ in millions) 2015 2014 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005
Operating income, less preferred dividends $ 2,551 $ 2,618 $ 3,641 $ 3,567 $ 2,441 $ 1,389 $ 3,040 $ 3,597 $ 3,191 $ 4,496 $ 4,195 $ 2,020
Annualized operating income 3,401 3,490
Adjusted average shareholders' equity 22,750 23,552 23,447 23,004 22,158 22,806 24,285 25,777 25,668 25,350 23,381 21,118
Operating return on equity 14.9 % 14.8 % 15.5 % 15.5 % 11.0 % 6.1 % 12.5 % 14.0 % 12.4 % 17.7 % 17.9 % 9.6 %
Average annual operating return on equity 13.4 %
for the period Jan. 1, 2005 through Sept. 30, 2015

RECONCILIATION OF PRE-TAX UNDERWRITING GAIN EXCLUDING CERTAIN ITEMS TO NET INCOME

Underwriting gain is net earned premiums and fee income less claims and claim adjustment expenses and insurance-related expenses. In the opinion of the Company’s management, it is important to measure the profitability of each segment excluding the results of investing activities, which are managed separately from the insurance business. This measure is used to assess each segment’s business performance and as a tool in making business decisions. Pre-tax underwriting gain, excluding the impact of catastrophes and net favorable prior year loss reserve development, is the underwriting gain adjusted to exclude claims and claim adjustment expenses, reinstatement premiums and assessments related to catastrophes and loss reserve development related to time periods prior to the current year. In the opinion of the Company’s management, this measure is meaningful to users of the financial statements to understand the Company’s periodic earnings and the variability of earnings caused by the unpredictable nature (i.e., the timing and amount) of catastrophes and loss reserve development. This measure is also referred to as underlying underwriting margin or underlying underwriting gain.

A catastrophe is a severe loss, resulting from natural and man-made events, including risks such as fire, earthquake, windstorm, explosion, terrorism and other similar events. Each catastrophe has unique characteristics and catastrophes are not predictable as to timing or amount. Their effects are included in net and operating income and claims and claim adjustment expense reserves upon occurrence. A catastrophe may result in the payment of reinsurance reinstatement premiums and assessments from various pools. In the opinion of the Company’s management, a discussion of the impact of catastrophes is meaningful to users of the financial statements to understand the Company’s periodic earnings and the variability in periodic earnings caused by the unpredictable nature of catastrophes.

Net favorable (unfavorable) prior year loss reserve development is the increase or decrease in incurred claims and claim adjustment expenses as a result of the re-estimation of claims and claim adjustment expense reserves at successive valuation dates for a given group of claims, which may be related to one or more prior years. In the opinion of the Company’s management, a discussion of loss reserve development is meaningful to users of the financial statements as it allows them to assess the impact between prior and current year development on incurred claims and claim adjustment expenses, net and operating income (loss), and changes in claims and claim adjustment expense reserve levels from period to period.

Reconciliation of Pre-tax Underwriting Gain (Excluding the Impact of Catastrophes and Net Favorable Prior Year Loss Reserve Development) to Net Income

Three Months Ended Nine Months Ended
September 30, September 30,
($ in millions, after-tax except as noted) 2015 2014 2015 2014
Pre-tax underwriting gain excluding the impact of catastrophes
and net favorable prior year loss reserve development $ 645 $ 534 $ 1,709 $ 1,690
Pre-tax impact of catastrophes (85 ) (83 ) (468 ) (668 )
Pre-tax impact of net favorable prior year loss reserve development 199 113 649 590
Pre-tax underwriting gain 759 564 1,890 1,612
Income tax expense on underwriting results 273 200 656 579
Underwriting gain 486 364 1,234 1,033
Net investment income 484 568 1,465 1,703
Other expense, including interest expense (52 ) (39 ) (148 ) (118 )
Operating income 918 893 2,551 2,618
Net realized investment gains 10 26 22 36
Net income $ 928 $ 919 $ 2,573 $ 2,654

COMBINED RATIO AND ADJUSTMENTS FOR UNDERLYING COMBINED RATIO

Combined ratio: For Statutory Accounting Practices (SAP), the combined ratio is the sum of the SAP loss and LAE ratio and the SAP underwriting expense ratio as defined in the statutory financial statements required by insurance regulators. The combined ratio as used in this earnings release is the equivalent of, and is calculated in the same manner as, the SAP combined ratio except that the SAP underwriting expense ratio is based on net written premium and the underwriting expense ratio as used in this earnings release is based on net earned premiums.

For SAP, loss and LAE ratio is the ratio of incurred losses and loss adjustment expenses less certain administrative services fee income to net earned premiums as defined in the statutory financial statements required by insurance regulators. The loss and LAE ratio as used in this earnings release is calculated in the same manner as the SAP ratio.

For SAP, the underwriting expense ratio is the ratio of underwriting expenses incurred (including commissions paid), less certain administrative services fee income and billing and policy fees, to net written premiums as defined in the statutory financial statements required by insurance regulators. The underwriting expense ratio as used in this earnings release, is the ratio of underwriting expenses (including the amortization of deferred acquisition costs), less certain administrative services, fee income, billing and policy fees and other, to net earned premiums.

The combined ratio, loss and LAE ratio, and underwriting expense ratio are used as indicators of the Company’s underwriting discipline, efficiency in acquiring and servicing its business and overall underwriting profitability. A combined ratio under 100% generally indicates an underwriting profit. A combined ratio over 100% generally indicates an underwriting loss.

Other companies’ method of computing similarly titled measures may not be comparable to the Company’s method of computing these ratios.

Underlying combined ratio represents the combined ratio excluding the impact of net prior year reserve development and catastrophes. The underlying combined ratio is an indicator of the Company’s underwriting discipline and underwriting profitability for the current accident year.

Calculation of the Combined Ratio

Three Months Ended Nine Months Ended
September 30, September 30,
($ in millions, pre-tax) 2015 2014 2015 2014
Loss and loss adjustment expense ratio
Claims and claim adjustment expenses $ 3,382 $ 3,520 $ 10,360 $ 10,661
Less:
Policyholder dividends 10 9 29 27
Allocated fee income 44 43 129 132
Loss ratio numerator $ 3,328 $ 3,468 $ 10,202 $ 10,502
Underwriting expense ratio
Amortization of deferred acquisition costs $ 987 $ 984 $ 2,913 $ 2,899
General and administrative expenses (G&A) 1,024 1,031 3,044 2,913
Less:
G&A included in Interest Expense and Other 8 6 22 22
Allocated fee income 68 67 205 197
Billing and policy fees and other 20 25 65 80
Expense ratio numerator $ 1,915 $ 1,917 $ 5,665 $ 5,513
Earned premium $ 6,032 $ 5,983 $ 17,851 $ 17,734
Combined ratio 1
Loss and loss adjustment expense ratio 55.2 % 58.0 % 57.2 % 59.2 %
Underwriting expense ratio 31.7 % 32.0 % 31.7 % 31.1 %
Combined ratio 86.9 % 90.0 % 88.9 % 90.3 %
1 For purposes of computing ratios, billing and policy fees and other (which are a component
of other revenues) are allocated as a reduction of underwriting expenses. In addition, fee income is
allocated as a reduction of losses and loss adjustment expenses and underwriting expenses.

RECONCILIATION OF CERTAIN NON-GAAP MEASURES TO BOOK VALUE PER SHARE AND SHAREHOLDERS’ EQUITY

Book value per share is total common shareholders’ equity divided by the number of common shares outstanding. Adjusted book value per share is total common shareholders’ equity excluding the after-tax impact of net unrealized investment gains and losses, divided by the number of common shares outstanding. In the opinion of the Company’s management, adjusted book value per share is useful in an analysis of a property casualty company’s book value per share as it removes the effect of changing prices on invested assets (i.e., net unrealized investment gains (losses), net of tax), which do not have an equivalent impact on unpaid claims and claim adjustment expense reserves. Tangible book value per share is adjusted book value per share excluding the after-tax value of goodwill and other intangible assets divided by the number of common shares outstanding. In the opinion of the Company’s management, tangible book value per share is useful in an analysis of a property casualty company’s book value on a nominal basis as it removes certain effects of purchase accounting (i.e., goodwill and other intangible assets), in addition to the effect of changing prices on invested assets.

Reconciliation of Tangible and Shareholders’ Equity, excluding net unrealized investment gains, net of tax, to Shareholders’ Equity

As of
September 30, December 31, September 30,
($ in millions, except per share amounts) 2015 2014 2014
Tangible shareholders' equity $ 18,818 $ 19,011 $ 19,526
Goodwill 3,579 3,611 3,621
Other intangible assets 280 304 316
Less: Impact of deferred tax on other intangible assets (58 ) (56 ) (56 )
Shareholders' equity, excluding net unrealized investment gains, net of tax 22,619 22,870 23,407
Net unrealized investment gains, net of tax 1,414 1,966 1,914
Shareholders' equity $ 24,033 $ 24,836 $ 25,321
Common shares outstanding 304.2 322.2 331.4
Tangible book value per share $ 61.86 $ 59.00 $ 58.93
Adjusted book value per share 74.35 70.98 70.64
Book value per share 79.00 77.08 76.42

RECONCILIATION OF CERTAIN NON-GAAP MEASURES TO TOTAL CAPITALIZATION

Total capitalization is the sum of total shareholders’ equity and debt. Debt-to-capital ratio excluding net unrealized gain on investments is the ratio of debt to total capitalization excluding the after-tax impact of net unrealized investment gains and losses. In the opinion of the Company’s management, the debt to capital ratio is useful in an analysis of the Company’s financial leverage.

Reconciliation of Total Debt and Equity Excluding Net Unrealized Investment Gain to Total Capitalization

As of
September 30, December 31, September 30,
($ in millions) 2015 2014 2014
Debt $ 6,743 $ 6,349 $ 6,348
Shareholders' equity 24,033 24,836 25,321
Total capitalization 30,776 31,185 31,669
Net unrealized investment gains, net of tax 1,414 1,966 1,914
Total capitalization excluding net unrealized gain $ 29,362 $ 29,219 $ 29,755
on investments, net of tax
Debt-to-capital ratio 21.9 % 20.4 % 20.0 %
Debt-to-capital ratio excluding net unrealized investment gains, net of tax 23.0 % 21.7 % 21.3 %

OTHER DEFINITIONS

Gross written premiums reflect the direct and assumed contractually determined amounts charged to policyholders for the effective period of the contract based on the terms and conditions of the insurance contract. Net written premiums reflect gross written premiums less premiums ceded to reinsurers. These are GAAP measures.

For the Business and International Insurance and Bond & Specialty Insurance segments, retention is the amount of premium available for renewal that was retained, excluding rate and exposure changes. For the Personal Insurance segment, retention is the ratio of the expected number of renewal policies that will be retained throughout the annual policy period to the number of available renewal base policies. For all of the segments, renewal rate change represents the estimated change in average premium on policies that renew, excluding exposure changes. Exposure is the measure of risk used in the pricing of an insurance product. The change in exposure is the amount of change in premium on policies that renew attributable to the change in portfolio risk. Renewal premium change represents the estimated change in average premium on policies that renew, including rate and exposure changes. New business is the amount of written premium related to new policyholders and additional products sold to existing policyholders. These are operating statistics, which are in part dependent on the use of estimates and are therefore subject to change. For the Business and International Insurance segment, retention, renewal premium change and new business exclude National Accounts and surety. For the Bond & Specialty Insurance segment, retention, renewal premium change and new business exclude surety.

Statutory capital and surplus represents the excess of an insurance company’s admitted assets over its liabilities, including loss reserves, as determined in accordance with statutory accounting practices (SAP).

Holding company liquidity is the total funds available at the holding company level to fund general corporate purposes, primarily the payment of shareholder dividends and debt service. These funds consist of total cash, short-term invested assets and other readily marketable securities held by the holding company.

For a glossary of other financial terms used in this press release, we refer you to the Company’s most recent annual report on Form 10-K filed with the SEC.

The Travelers Companies, Inc.

Media:

Patrick Linehan, 917-778-6267

or

Institutional Investors:

Gabriella Nawi, 917-778-6844

or

Kellen Booher, 917-778-6027

or

Individual Investors:

Marc Parr, 860-277-0779

Source: The Travelers Companies, Inc.

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