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eHealth, Inc. Announces Second Quarter 2015 Results

July 29, 2015 4:15 PM

MOUNTAIN VIEW, CA -- (Marketwired) -- 07/29/15 -- eHealth, Inc. (NASDAQ: EHTH)

Second Quarter 2015 Overview

eHealth, Inc. (NASDAQ: EHTH), the nation's first and largest private health insurance exchange, announced today its financial results for the second quarter ended June 30, 2015.

Gary Lauer, chief executive officer of eHealth stated, "Our second quarter results reflect strong growth in new sales of Medicare products, $2 million in sequential individual and family health insurance plan commission revenue growth, and strong cash flow generation and profitability."

GAAP - Second Quarter 2015 Results

Revenue - Revenue for the second quarter of 2015 totaled $39.9 million, a 6% decrease compared to revenue of $42.6 million for the second quarter of 2014. Commission revenue for the second quarter of 2015 totaled $37.4 million, a 3% decrease compared to commission revenue of $38.5 million for the second quarter of 2014. Medicare commission revenue was $6.9 million for the second quarter of 2015, an increase of 18% compared to Medicare commission revenue of $5.9 million for the second quarter of 2014.

Income from Operations - Operating income for the second quarter of 2015 was $5.8 million, compared to operating income of $6.3 million for the second quarter of 2014. Operating margins were 15% in each of the second quarter of 2015 and of 2014.

Pre-tax Income - Pre-tax income for the second quarter of 2015 was $5.8 million, compared to pre-tax income of $6.3 million for the second quarter of 2014.

Net Income - Net income for the second quarter of 2015 was $5.8 million, or $0.32 per diluted share, compared to net income of $3.0 million, or $0.15 per diluted share for the second quarter of 2014.

Non-GAAP - Second Quarter 2015 Results

Non-GAAP Income from Operations - Non-GAAP operating income for the second quarter of 2015 was $8.0 million compared to non-GAAP operating income of $8.6 million for the second quarter of 2014. Non-GAAP operating margins were 20% in both the second quarter of 2015 and of 2014, respectively. Non-GAAP operating income and margins in the second quarter of 2015 exclude $1.8 million of stock-based compensation expense, $0.3 million of intangible asset amortization expense and $0.1 million of restructuring charges. Non-GAAP operating income and margins in the second quarter of 2014 exclude $1.9 million of stock-based compensation expense and $0.4 million of intangible asset amortization expense.

Non-GAAP Net Income - Non-GAAP net income for the second quarter of 2015 was $7.9 million, or $0.44 per diluted share, compared to non-GAAP net income of $4.3 million, or $0.22 per diluted share for the second quarter of 2014. Non-GAAP net income and non-GAAP net income per diluted share in the second quarter of 2015 exclude $1.8 million of stock-based compensation expense, $0.3 million of intangible asset amortization expense and $0.1 million of restructuring charges. Non-GAAP net income and non-GAAP net income per diluted share in the second quarter of 2014 exclude $1.9 million of stock-based compensation expense and $0.4 million of intangible asset amortization expense, less $0.9 million for related income tax benefit.

Adjusted EBITDA - Adjusted EBITDA for the second quarter of 2015 was $9.1 million compared to Adjusted EBITDA of $9.6 million for the second quarter of 2014. Adjusted EBITDA is calculated by adding stock-based compensation, depreciation and amortization expense, including intangible asset amortization expense, restructuring charges, other expense, net and provision (benefit) for income taxes to GAAP net income (loss).

Membership & Submitted Applications

Membership - Total estimated membership at June 30, 2015 was 1,142,400 members, a 9% decrease over estimated membership of 1,248,800 at June 30, 2014. Estimated individual and family plan membership at June 30, 2015 was 568,400 members, a 24% decrease compared to estimated membership of 751,000 at June 30, 2014. Estimated Medicare membership at June 30, 2015 was 169,100, a 49% increase over estimated membership of 113,200 at June 30, 2014. The estimated number of members on major Medicare products including Medicare Advantage and Medicare Supplement plans at June 30, 2015 increased by 57% compared to membership estimated at June 30, 2014 and the estimated number of members on Medicare Part D prescription drug products increased 36% over the same time period.

Submitted Applications - Submitted applications for individual and family plan products decreased 4% in the second quarter of 2015 to 23,900 applications covering 34,500 individuals, compared to 24,800 applications covering 38,300 individuals in the second quarter of 2014. Submitted applications for Medicare Advantage and Medicare Supplement products increased 65% in the second quarter of 2015 to 15,600 applications, compared to 9,500 applications in the second quarter of 2014. Submitted applications for all Medicare products, which include Medicare Part D prescription drug products, increased 42% in the second quarter of 2015 to 18,600 applications, compared to 13,100 applications in the second quarter of 2014. Approved members for individual and family plan products decreased 61% in the second quarter of 2015 to 36,800 members, compared to 95,100 members in the second quarter of 2014. The Open Enrollment Period ended on March 31 in 2014 whereas in 2015 it ended on February 15. As a result, a greater proportion of first quarter submitted applications were approved in the second quarter of 2014 compared to 2015. Total approved members, including individual and family plan, Medicare plan and other product members, decreased 40% to 125,200 members in the second quarter of 2015, compared to 208,000 in the second quarter of 2014.

Cash - Second Quarter 2015

Cash Flows - Net cash provided by operating activities was $12.7 million for the second quarter of 2015 compared to net cash provided by operating activities of $0.3 million for the second quarter of 2014.

GAAP - Year-to-Date Results

Revenue - Revenue for the six months ended June 30, 2015 totaled $101.2 million, a 8% increase compared to revenue of $93.5 million for the six months ended June 30, 2014. Commission revenue for the six months ended June 30, 2015 totaled $95.2 million, a 13% increase compared to commission revenue of $84.1 million for the six months ended June 30, 2014. Medicare commission revenue was $36.3 million for the six months ended June 30, 2015, a 98% increase compared to Medicare commission revenue of $18.4 million for the six months ended June 30, 2014.

Restructuring Charges - Restructuring charges for the six months ended June 30, 2015 were $4.5 million compared to no restructuring charges for the six months ended June 30, 2014. In March 2015, we implemented an organizational restructuring and cost reduction plan designed to rebalance our resources and help reduce our cost structure as a result of lower than expected individual and family health insurance plan membership and revenue. As part of the plan, we eliminated approximately 160 full-time positions in the United States, representing approximately 15% of our workforce primarily in our technology and content and customer care and enrollment groups, and to a lesser extent, in our marketing and advertising and general and administrative groups. We incurred pre-tax restructuring charges of approximately $3.9 million for employee termination benefits and related costs as well as $0.6 million in other pre-tax restructuring charges, primarily consisting of facility costs. The majority of the activities comprising the restructuring plan were substantially completed in the first quarter of 2015.

Income from Operations - Operating income for the six months ended June 30, 2015 was $3.8 million, compared to operating income of $3.2 million for the six months ended June 30, 2014. Operating margins were 4% for the six month period ended June 30, 2015, compared to 3% for the six-month period ended June 30, 2014.

Pre-tax Income - Pre-tax income for the six months ended June 30, 2015 was $3.8 million, compared to $3.2 million for the six months ended June 30, 2014.

Net Income - Net income for the six months ended June 30, 2015 was $3.7 million, or $0.20 per diluted share, compared to net income of $1.5 million, or $0.07 per diluted share for the six months ended June 30, 2014.

Non-GAAP - Year-to-Date

Non-GAAP Net Income - Non-GAAP net income for the six months ended June 30, 2015 was $12.6 million, or $0.70 per diluted share, compared to non-GAAP net income of $4.5 million, or $0.23 per diluted share for the six months ended June 30, 2014. Non-GAAP net income and non-GAAP net income per diluted share in the six months ended June 30, 2015 exclude $4.5 million of restructuring expense, $3.7 million of stock-based compensation expense and $0.6 million of intangible asset amortization expense. Non-GAAP net income and non-GAAP net income per diluted share in the six months ended June 30, 2014 exclude $4.3 million of stock-based compensation expense and $0.7 million of intangible asset amortization expense, less $2.0 million for related income tax benefit.

Adjusted EBITDA - Adjusted EBITDA for the six months ended June 30, 2015 was $15.0 million compared to Adjusted EBITDA of $10.3 million for the six months ended June 30, 2014. Adjusted EBITDA is calculated by adding stock-based compensation, depreciation and amortization expense, including intangible asset amortization expense, restructuring charges, other expense, net and provision (benefit) for income taxes to GAAP net income (loss).

Cash - Year-to-Date

Cash Flows - Cash flows from operations was an inflow of $1.5 million for the six months ended June 30, 2015 compared to cash outflows of $5.1 million for the six months ended June 30, 2014.

Cash Balance - Cash and cash equivalents as of June 30, 2015 totaled $51.8 million, compared to $51.4 million as of December 31, 2014. The increase in cash and cash equivalents reflects $1.5 million provided by operating activities and $1.0 million of proceeds from the exercise of stock options, offset by $1.4 million used to purchase property and equipment and other assets and $0.7 million to net-share settle equity awards.

Webcast and Conference Call Information
A Webcast and conference call will be held today, Wednesday, July 29, 2015 at 5:00 p.m. Eastern / 2:00 p.m. Pacific Time. The Webcast will be available live on the Investor Relations section on eHealth's website at http://ir.ehealthinsurance.com. Individuals interested in listening to the conference call may do so by dialing 877 930.8066 for domestic callers and 253 336.8042 for international callers. The participant passcode is 86442972. A telephone replay will be available two hours following the conclusion of the call for a period of 30 days and can be accessed by dialing 855 859.2056 for domestic callers and 404 537.3406 for international callers. The call ID for the replay is 86442972. The live and archived webcast of the call will also be available on eHealth's website at http://www.ehealthinsurance.com under the Investor Relations section.

About eHealth, Inc.
eHealth, Inc. (NASDAQ: EHTH) operates eHealth.com, the nation's first and largest private health insurance exchange where individuals, families and small businesses can compare health insurance products from leading insurers side by side and purchase and enroll in coverage online. eHealth offers thousands of individual, family and small business health plans underwritten by many of the nation's leading health insurance companies. eHealth (through its subsidiaries) is licensed to sell health insurance in all 50 states and the District of Columbia. eHealth also offers educational resources and powerful online and pharmacy-based tools to help Medicare beneficiaries navigate Medicare health insurance options, choose the right plan and enroll in select plans online through PlanPrescriber.com (www.PlanPrescriber.com), eHealthMedicare.com (www.eHealthMedicare.com) and Medicare.com (www.Medicare.com).

For more health insurance news and information, visit the eHealth consumer blog: Get Smart - Get Covered or visit eHealth's Consumer Resource Center.

Forward-Looking Statements
This press release contains statements that are forward-looking statements as defined within the Private Securities Litigation Reform Act of 1995. These include statements regarding the growth in our Medicare products; future events; future performance; membership and submitted application estimates; and the utility to our investors of the non-GAAP financial measures presented in this release. These forward-looking statements are inherently subject to various risks and uncertainties that could cause actual results to differ materially from the statements made, including risks associated with the impact of healthcare reform; our ability to retain existing members and enroll a large number of individuals and families during the annual healthcare reform open enrollment period; our ability to align our expenses with our revenue; the impact of annual enrollment period for the purchase of individual and family health insurance and its timing on our recognition of revenue; our ability to sell qualified health insurance plans to subsidy-eligible individuals and to enroll subsidy eligible individuals through government-run health insurance exchanges; competition, including competition from government-run health insurance exchanges; political, legislative and legal challenges to the Affordable Care Act; seasonality of our business and the fluctuation of our operating results; our ability to retain existing members and limit member turnover; changes in consumer behaviors and their selection of individual and family health insurance products, including the selection of products for which we receive lower commissions; product offerings among carriers and the resulting impact on our commission revenue; the impact of increased health insurance costs on demand; our ability to timely receive and accurately predict the amount of commission payments from health insurance carriers; variability in timing of commission payments from health insurance carriers; ; potential changes to accounting standards and interpretations; changes in laws and regulations; medical loss ratio requirements; delays in our receipt of items required to recognize Medicare revenue; changes in member conversion rates; our ability to accurately estimate membership; the evolving nature of Affordable Care Act implementation; our relationships with health insurance carriers; customer concentration and consolidation of the health insurance industry; our success in marketing and selling health insurance plans and our unit cost of acquisition; our ability to hire, train and retain licensed health insurance agents and other employees; the need for health insurance carrier and regulatory approvals in connection with the marketing of Medicare-related insurance products; our ability to successfully market and sell Medicare-related health insurance plans; the operations of our customer care center; costs of acquiring new members; scalability of the Medicare business; lack of membership growth and retention rates; consumers satisfaction of our service; changes in competitive landscape; our ability to attract new members and to convert online visitors into paying members; changes in products offered on our ecommerce platform; changes in commission rates; maintaining and enhancing our brand identity; our ability to derive desired benefits from investments in our business, including membership growth initiatives; system failures, capacity constraints, data loss or online commerce security risks; dependence on acceptance of the Internet as a marketplace for the purchase and sale of health insurance; our ability to develop an effective process for purchasing of health insurance over the Internet on smart phones, tablets and devices other than desktop or laptop computers; dependence upon Internet search engines; reliance on marketing partners; timing of receipt and accuracy of commission reports; payment practices of health insurance carriers; general economic factors; dependence on our operations in China; success of our sponsorship and advertising business; protection of our intellectual property and defense against intellectual property rights claims; legal liability and regulatory penalties; changes in our management and key employees; maintenance of relationships with business development partners; difficulties, delays, unexpected costs and an inability to achieve anticipated cost savings from our recently implemented cost reduction program; potential acquisitions; maintenance of proper and effective internal controls; potential changes to accounting standards and interpretations; impact of provisions for income taxes; changes in laws and regulations, including in connection with healthcare reform and/or with respect to the marketing and sale of Medicare plans; compliance with insurance and other laws and regulations; exposure to security risks; and the performance, reliability and availability of our ecommerce platform and underlying network infrastructure. Other factors that could cause operating, financial and other results to differ are described in eHealth's most recent Quarterly Report on Form 10-Q or Annual Report on Form 10-K filed with the Securities and Exchange Commission and available on the investor relations page of eHealth's website at http://www.ehealthinsurance.com and on the Securities and Exchange Commission's website at www.sec.gov. eHealth does not undertake any obligation to update any forward-looking statement to conform the statement to actual results or changes in expectations.

Non-GAAP Financial Information
This press release includes financial measures that are not in accordance with generally accepted accounting principles in the United States (GAAP). To supplement eHealth's condensed consolidated financial statements presented in accordance with GAAP, eHealth presents investors with certain non-GAAP financial measures, including non-GAAP operating income (loss); non-GAAP operating margins; adjusted earnings before interest, taxes, depreciation and amortization (Adjusted EBITDA); non-GAAP net income (loss) and non-GAAP net income (loss) per diluted share.

eHealth believes that the presentation of these non-GAAP financial measures provide important supplemental information to management and investors regarding financial and business trends relating to eHealth's financial condition and results of operations. Management believes that the use of these non-GAAP financial measures provides consistency and comparability with eHealth's past financial reports. Management also believes that the items described above provide an additional measure of eHealth's operating results and facilitates comparisons of eHealth's core operating performance against prior periods and business model objectives. This information is provided to investors in order to facilitate additional analyses of past, present and future operating performance and as a supplemental means to evaluate eHealth's ongoing operations. eHealth believes that these non-GAAP financial measures are useful to investors in their assessment of eHealth's operating performance.

Non-GAAP operating income (loss), non-GAAP operating margins, Adjusted EBITDA, non-GAAP net income (loss) and non-GAAP net income (loss) per diluted share are not calculated in accordance with GAAP, and should be considered supplemental to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP. Non-GAAP financial measures used in this press release have limitations in that they do not reflect all of the revenue and costs associated with the operations of eHealth's business and do not reflect income tax as determined in accordance with GAAP. As a result, you should not consider these measures in isolation or as a substitute for analysis of eHealth's results as reported under GAAP. eHealth expects to continue to incur the stock-based compensation costs and purchased intangible asset amortization costs described above, and exclusion of these costs, and their related income tax benefits, from non-GAAP financial measures should not be construed as an inference that these costs are unusual or infrequent. eHealth compensates for these limitations by prominently disclosing GAAP operating income (loss), GAAP operating margins, GAAP net income (loss) and GAAP net income (loss) per diluted share and providing investors with reconciliations from eHealth's GAAP operating results to the non-GAAP financial measures for the relevant periods.

The accompanying tables provide more details on the GAAP financial measures that are most directly comparable to the non-GAAP financial measures described above and the related reconciliations between these financial measures.

                                                                            
                               EHEALTH, INC.                                
                   CONDENSED CONSOLIDATED BALANCE SHEETS                    
                         (In thousands, unaudited)                          
                                                                            
                                                December 31,     June 30,   
                                                    2014           2015     
                                               -------------- --------------
                    Assets                          (1)        (unaudited)  
Current assets:                                                             
  Cash and cash equivalents                    $      51,415  $      51,812 
  Accounts receivable                                  8,200         10,169 
  Deferred income taxes                                  386            386 
  Prepaid expenses and other current assets            6,474          6,392 
                                               -------------- --------------
Total current assets                                  66,475         68,759 
Property and equipment, net                            9,640          8,510 
Other assets                                           5,679          4,122 
Intangible assets, net                                10,774         10,140 
Goodwill                                              14,096         14,096 
                                               -------------- --------------
Total assets                                   $     106,664  $     105,627 
                                               ============== ==============
                                                                            
                                                                            
     Liabilities and stockholders' equity                                   
Current liabilities:                                                        
  Accounts payable                             $       5,961  $       2,066 
  Accrued compensation and benefits                    8,204          8,365 
  Accrued marketing expenses                           8,707          1,711 
  Deferred revenue                                       869            602 
  Accrued restructuring charges                            -            289 
Other current liabilities                              2,996          4,647 
                                               -------------- --------------
Total current liabilities                             26,737         17,680 
Non-current liabilities                                6,449          6,608 
                                                                            
Stockholders' equity:                                                       
  Common stock                                            29             29 
  Additional paid-in capital                         259,007        263,195 
  Treasury stock, at cost                           (199,998)      (199,998)
  Retained earnings                                   14,261         17,929 
  Accumulated other comprehensive income                 179            184 
                                               -------------- --------------
Total stockholders' equity                            73,478         81,339 
                                               -------------- --------------
Total liabilities and stockholders' equity     $     106,664  $     105,627 
                                               ============== ==============
                                                                            
(1)  The condensed consolidated balance sheet at December 31, 2014 has been 
     derived from the audited consolidated financial statements at that     
     date.                                                                  
                                                                            
                                                                            
                               EHEALTH, INC.                                
                CONDENSED CONSOLIDATED STATEMENTS OF INCOME                 
            (In thousands, except per share amounts, unaudited)             
                                                                            
                                  Three months ended     Six months ended   
                                       June 30,              June 30,       
                                 --------------------- ---------------------
                                    2014       2015       2014       2015   
                                 ---------- ---------- ---------- ----------
                                                                            
Revenue                                                                     
  Commission                     $  38,526  $  37,396  $  84,103  $  95,215 
  Other                              4,068      2,498      9,431      5,967 
                                 ---------- ---------- ---------- ----------
Total revenue                       42,594     39,894     93,534    101,182 
Operating costs and expenses:                                               
  Cost of revenue                      892        670      3,005      3,084 
  Marketing and advertising (1)      9,609      9,285     32,718     34,736 
  Customer care and enrollment                                              
   (1)                               8,984      7,658     18,697     19,519 
  Technology and content (1)         9,550      8,591     20,017     19,364 
  General and administrative (1)     6,857      7,516     15,151     15,489 
  Restructuring charges (1)              -         58          -      4,541 
  Amortization of intangible                                                
   assets                              354        288        708        633 
                                 ---------- ---------- ---------- ----------
Total operating costs and                                                   
 expenses                           36,246     34,066     90,296     97,366 
                                 ---------- ---------- ---------- ----------
Income from operations               6,348      5,828      3,238      3,816 
Other expense, net                     (29)        (9)       (68)       (23)
                                 ---------- ---------- ---------- ----------
Income before provision for                                                 
 income taxes                        6,319      5,819      3,170      3,793 
Provision for income taxes           3,296         69      1,700        125 
                                 ---------- ---------- ---------- ----------
Net income                       $   3,023  $   5,750  $   1,470  $   3,668 
                                 ========== ========== ========== ==========
                                                                            
Net income per share:                                                       
  Basic                          $    0.16  $    0.32  $    0.08  $    0.20 
  Diluted                        $    0.15  $    0.32  $    0.07  $    0.20 
                                                                            
Weighted-average number of                                                  
 shares used in per share                                                   
 amounts:                                                                   
  Basic                             18,978     17,967     18,914     17,906 
  Diluted                           19,775     18,035     19,821     17,998 
                                                                            
(1) Includes stock-based                                                    
 compensation as follows:                                                   
  Marketing and advertising      $     579  $     446  $   1,236  $   1,037 
  Customer care and enrollment          71        139        167        256 
  Technology and content               429        511        991        946 
  General and administrative           771        731      1,901      1,506 
  Restructuring charges                  -          -          -        113 
                                 ---------- ---------- ---------- ----------
  Total                              1,850      1,827      4,295      3,858 
                                 ========== ========== ========== ==========
                                                                            
                                                                            
                               EHEALTH, INC.                                
              CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS               
                         (In thousands, unaudited)                          
                                                                            
                                  Three Months Ended     Six Months Ended   
                                       June 30,              June 30,       
                                 --------------------- ---------------------
                                    2014       2015       2014       2015   
                                 ---------- ---------- ---------- ----------
Operating activities                                                        
Net income                       $   3,023  $   5,750  $   1,470  $   3,668 
Adjustments to reconcile net                                                
 income to net cash used in                                                 
 operating activities:                                                      
  Deferred income taxes               (427)         -     (2,035)         - 
  Depreciation and amortization      1,062      1,050      2,061      2,108 
  Amortization of internally                                                
   developed software                  104        160        209        318 
  Amortization of book-of-                                                  
   business consideration              231         29      1,805      1,991 
  Amortization of intangible                                                
   assets                              354        288        708        633 
  Stock-based compensation                                                  
   expense                           1,850      1,827      4,295      3,858 
  Deferred rent                         26          1         34         28 
    Changes in operating assets                                             
     and liabilities:                                                       
    Accounts receivable              1,523      4,445     (2,277)    (1,955)
    Prepaid expenses and other                                              
     assets                          2,319        651     (1,282)      (243)
    Accounts payable                 1,746       (237)      (227)    (3,895)
    Accrued compensation and                                                
     benefits                       (1,666)       143     (3,051)       159 
    Accrued marketing expenses      (9,267)       160     (6,086)    (6,996)
    Deferred revenue                  (221)      (280)      (603)      (432)
    Accrued restructuring                                                   
     charges                             -     (1,202)         -        569 
    Other liabilities                 (349)       (66)      (123)     1,736 
                                 ---------- ---------- ---------- ----------
Net cash provided by (used in)                                              
 operating activities                  308     12,719     (5,102)     1,547 
                                 ---------- ---------- ---------- ----------
                                                                            
Investing activities                                                        
Purchases of property and                                                   
 equipment and other assets         (1,225)    (1,048)    (2,340)    (1,432)
Purchase of intangible asset             -          -     (4,500)         - 
                                 ---------- ---------- ---------- ----------
Net cash used in investing                                                  
 activities                         (1,225)    (1,048)    (6,840)    (1,432)
                                 ---------- ---------- ---------- ----------
                                                                            
Financing activities                                                        
Net proceeds from exercise of                                               
 common stock options                  961      1,049      3,244      1,049 
Cash used to net-share settle                                               
 equity awards                         (51)      (256)    (3,355)      (736)
Excess tax benefits from stock-                                             
 based compensation                    443          -      3,663          - 
Repurchase of common stock         (28,256)         -    (28,256)         - 
Principle payments in connection                                            
 with capital leases                   (27)       (21)       (40)       (40)
                                 ---------- ---------- ---------- ----------
Net cash provided by (used in)                                              
 financing activities              (26,930)       772    (24,744)       273 
                                 ---------- ---------- ---------- ----------
                                                                            
Effect of exchange rate changes                                             
 on cash and cash equivalents            1          4         13          9 
                                 ---------- ---------- ---------- ----------
                                                                            
Net increase (decrease) in cash                                             
 and cash equivalents              (27,846)    12,447    (36,673)       397 
Cash and cash equivalents at                                                
 beginning of period                98,228     39,365    107,055     51,415 
                                 ---------- ---------- ---------- ----------
Cash and cash equivalents at end                                            
 of period                       $  70,382  $  51,812  $  70,382  $  51,812 
                                 ========== ========== ========== ==========
                                                                            
                                                                            
                               EHEALTH, INC.                                
                        SUMMARY OF SELECTED METRICS                         
                                (Unaudited)                                 
                                                                            
                                                    Three Months Ended      
                                               -----------------------------
Key Metrics:                                   June 30, 2014  June 30, 2015 
                                               -------------- --------------
                                                                            
Operating cash flows (1)                       $     308,000  $  12,719,000 
                                                                            
IFP submitted applications (2)                        24,800         23,900 
                                                                            
IFP approved members (3)                              95,100         36,800 
Total approved members (4)                           208,000        125,200 
                                                                            
Commission revenue (5)                         $  38,526,000  $  37,396,000 
Commission revenue per estimated member for                                 
 the period (6)                                $       30.40  $       32.45 
                                                                            
                                                                            
                                                   As of          As of     
                                               June 30, 2014  June 30, 2015 
                                               -------------- --------------
                                                                            
IFP estimated membership (7)                         751,000        568,400 
Medicare estimated membership (8)                    113,200        169,100 
Other estimated membership (9)                       384,600        404,900 
                                               -------------- --------------
Total estimated membership (10)                    1,248,800      1,142,400 
                                               ============== ==============
                                                                            
                                                                            
                                                    Three Months Ended      
                                               -----------------------------
Other Metrics:                                 June 30, 2014  June 30, 2015 
                                               -------------- --------------
                                                                            
Source of IFP submitted applications (as a                                  
 percentage of total IFP applications for the                               
 period):                                                                   
  Direct (11)                                             61%            53%
  Marketing partners (12)                                 27%            42%
  Online advertising (13)                                 12%             5%
                                               -------------- --------------
    Total                                                100%           100%
                                               ============== ==============
                                                                            

Notes:

                                                                            
(1)  Net cash used in operating activities for the period from the condensed
     consolidated statements of cash flows.                                 
(2)  IFP applications submitted on eHealth's website during the period.     
     Applications are counted as submitted when the applicant completes the 
     application, provides a method for payment and clicks the submit button
     on our website and submits the application to us. The applicant        
     generally has additional actions to take before the application will be
     reviewed by the insurance carrier, such as providing additional        
     information and providing an electronic signature. In addition, an     
     applicant may submit more than one application. We include applications
     for IFP products for which we receive commissions as well as other     
     forms of payment. We define our "IFP" offerings as major medical       
     individual and family health insurance plans, which does not include   
     small business, short-term major medical, stand-alone dental, life,    
     student or Medicare-related health insurance plans.                    
(3)  New IFP members reported to eHealth as approved during the period. Some
     members that are approved by a carrier do not accept the approval and  
     therefore do not become paying members.                                
(4)  New members for all products reported to eHealth as approved during the
     period. Some members that are approved by a carrier do not accept the  
     approval and therefore do not become paying members.                   
(5)  Commission revenue (from all sources) recognized during the period from
     the condensed consolidated statements of income.                       
(6)  Calculated as commission revenue recognized during the period (see note
     (5) above) divided by average estimated membership for the period      
     (calculated as beginning and ending estimated membership for all       
     products for the period, divided by two). See the note below and our   
     Form 10-K for the year ended December 31, 2014 - Item 7 - Management's 
     Discussion and Analysis of Financial Condition and Results of          
     Operations - Summary of Selected Metrics for additional information    
     regarding our calculation of estimated membership.                     
(7)  Estimated number of members active on IFP insurance policies as of the 
     date indicated. See the note below and our Form 10-K for the year ended
     December 31, 2014 - Item 7 - Management's Discussion and Analysis of   
     Financial Condition and Results of Operations - Summary of Selected    
     Metrics for additional information regarding our calculation of        
     estimated membership.                                                  
(8)  Estimated number of members active on Medicare insurance policies as of
     the date indicated. See our Form 10-K for the year ended December 31,  
     2014 - Item 7 - Management's Discussion and Analysis of Financial      
     Condition and Results of Operations - Summary of Selected Metrics for  
     additional information regarding our calculation of estimated          
     membership.                                                            
(9)  Estimated number of members active on insurance policies other than IFP
     and Medicare policies as of the date indicated. See our Form 10-K for  
     the year ended December 31, 2014 - Item 7 - Management's Discussion and
     Analysis of Financial Condition and Results of Operations - Summary of 
     Selected Metrics for additional information regarding our calculation  
     of estimated membership.                                               
(10) Estimated number of members active on all insurance policies as of the 
     date indicated. See the note below and our Form 10-K for the year ended
     December 31, 2014 - Item 7 - Management's Discussion and Analysis of   
     Financial Condition and Results of Operations - Summary of Selected    
     Metrics for additional information regarding our calculation of        
     estimated membership.                                                  
(11) Percentage of IFP submitted applications from applicants who came      
     directly to the eHealth website through algorithmic search engine      
     results or otherwise. See note (2) above for further information as to 
     what constitutes a submitted application.                              
(12) Percentage of IFP submitted applications from applicants sourced       
     through eHealth's network of marketing partners. See note (2) above for
     further information as to what constitutes a submitted application.    
(13) Percentage of IFP submitted applications from applicants sourced       
     through paid search and other online advertising activities. See note  
     (2) above for further information as to what constitutes a submitted   
     application.                                                           
                                                                            

Note: To calculate the estimated number of members active on individual and family plan insurance policies, we have taken the sum of (i) the number of IFP members for whom we have received or applied a commission payment for the month that is six months prior to the date of estimation after reducing that number using historical experience (for which the experience for the period from January 1, 2014 to June 30, 2014 was used for the calculation of membership as of June 30, 2015) for assumed member cancellations over the six-month period; and (ii) the number of approved members over the six-month period prior to the date of estimation after reducing that number using historical experience for an assumed number of members who do not accept their approved policy and for estimated member cancellations through the date of the estimate. In prior periods, we have used the rate at which approved members did not accept their policies over the relevant six-month period in the prior year to estimate IFP membership. However, we have already observed that the rate at which approved members accepted their policy is greater in the three months ended March 31, 2015 compared to the three months ended March 31, 2014. Compared to the quarter ended March 31, 2014, we have also received more timely payments from health insurance carriers of the first commission payment to us on applications that were approved during the quarter ended March 31, 2015. As a result, in order to estimate the assumed number of members who did not accept their approved policy for the six months ended June 30, 2015, we have applied the percentage of members who did not accept their approved policy from January 1, 2015 to March 31, 2015 for the first three months of the six-month estimation period and the historical period of April 1, 2014 through June 30, 2014 for the last three months of the estimation period.

After we have estimated membership for a period, we may receive information from health insurance carriers that would have impacted the estimate if we had received the information prior to the date of estimation. We may receive commission payments or other information that indicates that a member who was not included in our estimates for a prior period was in fact an active member at that time, or that a member who was included in our estimates was in fact not an active member of ours. For instance, we reconcile information carriers provide to us and may determine that we were not historically paid commissions owed to us, which would cause us to have underestimated membership. Conversely, carriers may require us to return commission payments paid in a prior period due to policy cancellations for members we previously estimated as being active. We do not update our estimated membership numbers reported in previous periods. Instead, we reflect updated information regarding our historical membership in the membership estimate for the current period. As a result of the delay in our receipt of information from insurance carriers, actual trends in our membership are most discernible over periods longer than from one quarter to the next. In addition, and as a result of the delay we experience in receiving information about our membership, it is difficult for us to determine with any certainty the impact of current conditions such as health care reform implementation on our membership retention. Health care reform and other factors could cause the assumptions and estimates that we make in connection with estimating our membership to be inaccurate, which would cause our membership estimates to be inaccurate.

                                                                            
                               EHEALTH, INC.                                
                      GAAP TO NON-GAAP RECONCILIATION                       
                 FOR THE THREE MONTHS ENDED JUNE 30, 2015                   
            (In thousands, except per share amounts, unaudited)             
                                                                            
Statement of Income Reconciliation                                          
                                                                            
                                  Three Months Ended June 30, 2015          
                        ----------------------------------------------------
                                                                      Non-  
                                     GAAP                             GAAP  
                                   Percent                          Percent 
                                      of                               of   
                           GAAP     Total                 Non-GAAP   Total  
                         Reported  Revenue  Adjustments   Results   Revenue 
                        ---------- -------- ------------ ---------- --------
                                                                            
Revenue:                                                                    
  Commission            $  37,396       94% $         -  $  37,396       94%
  Other                     2,498        6            -      2,498        6 
                        ---------- -------- ------------ ---------- --------
Total revenue              39,894      100            -     39,894      100 
  Operating costs and                                                       
   expenses:                                                                
  Cost of revenue             670        2            -        670        2 
  Marketing and                                                             
   advertising (1)          9,285       23         (446)     8,839       22 
  Customer care and                                                         
   enrollment (1)           7,658       19         (139)     7,519       19 
  Technology and                                                            
   content (1)              8,591       22         (511)     8,080       20 
  General and                                                               
   administrative (1)       7,516       19         (731)     6,785       17 
  Restructuring charges                                                     
   (2)                         58        7          (58)         -        - 
  Amortization of                                                           
   intangible assets                                                        
   (3)                        288        1         (288)         -        - 
                        ---------- -------- ------------ ---------- --------
  Total operating costs                                                     
   and expenses            34,066       85       (2,173)    31,893       80 
                        ---------- -------- ------------ ---------- --------
Income from operations      5,828       15        2,173      8,001       20 
Other expense, net             (9)       -            -         (9)       - 
                        ---------- -------- ------------ ---------- --------
Income before provision                                                     
 (benefit) for income                                                       
 taxes                      5,819       15        2,173      7,992       20 
Provision for income                                                        
 taxes                         69        -            -         69        - 
                        ---------- -------- ------------ ---------- --------
Net income (4)          $   5,750       14% $     2,173  $   7,923       20%
                        ========== ======== ============ ========== ========
                                                                            
Net income per share:                                                       
 (4)                                                                        
  Basic - common stock  $    0.32           $      0.12  $    0.44          
  Diluted - common                                                          
   stock                $    0.32           $      0.12  $    0.44          
                                                                            
Weighted-average number                                                     
 of shares used in per                                                      
 share amounts:                                                             
  Basic - common stock     17,967                17,967     17,967          
  Diluted - common                                                          
   stock                   18,035                18,035     18,035          
                                                                            

Explanation of adjustments

                                                                            
(1)  Non-GAAP results exclude the effect of expensing stock-based           
     compensation related to stock options and restricted stock units in    
     accordance with FASB ASC Topic 718.                                    
(2)  Non-GAAP results exclude restructuring charges.                        
(3)  Non-GAAP results exclude intangible asset amortization expense.        
(4)  Non-GAAP net income (loss) and non-GAAP net income (loss) per share    
     excludes stock-based compensation expense listed in note (1) above,    
     restructuring charges listed in Note (2) above and the intangible asset
     amortization expense listed in note (3) above.                         
                                                                            
                                                                            
                               EHEALTH, INC.                                
                      GAAP TO NON-GAAP RECONCILIATION                       
                 FOR THE THREE MONTHS ENDED JUNE 30, 2014                   
            (In thousands, except per share amounts, unaudited)             
                                                                            
Statement of Income Reconciliation                                          
                                                                            
                                  Three Months Ended June 30, 2014          
                        ----------------------------------------------------
                                                                      Non-  
                                     GAAP                             GAAP  
                                   Percent                          Percent 
                                      of                               of   
                           GAAP     Total                 Non-GAAP   Total  
                         Reported  Revenue  Adjustments   Results   Revenue 
                        ---------- -------- ------------ ---------- --------
                                                                            
Revenue:                                                                    
  Commission            $  38,526       90% $         -  $  38,526       90%
  Other                     4,068       10            -      4,068       10 
                        ---------- -------- ------------ ---------- --------
Total revenue              42,594      100            -     42,594      100 
  Operating costs and                                                       
   expenses:                                                                
  Cost of revenue             892        2            -        892        2 
  Marketing and                                                             
   advertising (1)          9,609       23  $      (579)     9,030       21 
  Customer care and                                                         
   enrollment (1)           8,984       21          (71)     8,913       21 
  Technology and                                                            
   content (1)              9,550       22         (429)     9,121       21 
  General and                                                               
   administrative (1)       6,857       16         (771)     6,086       14 
  Amortization of                                                           
   intangible assets                                                        
   (2)                        354        1         (354)         -        - 
                        ---------- -------- ------------ ---------- --------
Total operating costs                                                       
 and expenses              36,246       85       (2,204)    34,042       80 
                        ---------- -------- ------------ ---------- --------
Income from operations      6,348       15        2,204      8,552       20 
Other expense, net            (29)       -            -        (29)       - 
                        ---------- -------- ------------ ---------- --------
Income before provision                                                     
 for income taxes           6,319       15        2,204      8,523       20 
Provision for income                                                        
 taxes (3)                  3,296        8          886      4,182       10 
                        ---------- -------- ------------ ---------- --------
Net income (4)          $   3,023        7% $     1,318  $   4,341       10%
                        ========== ======== ============ ========== ========
                                                                            
Net income per share:                                                       
 (4)                                                                        
  Basic - common stock  $    0.16           $      0.07  $    0.23          
  Diluted - common                                                          
   stock                $    0.15           $      0.07  $    0.22          
                                                                            
Weighted-average number                                                     
 of shares used in per                                                      
 share amounts:                                                             
  Basic - common stock     18,978                18,978     18,978          
  Diluted - common                                                          
   stock                   19,775                19,775     19,775          
                                                                            

Explanation of adjustments

                                                                            
(1)  Non-GAAP results exclude the effect of expensing stock-based           
     compensation related to stock options and restricted stock units in    
     accordance with FASB ASC Topic 718.                                    
(2)  Non-GAAP results exclude intangible asset amortization expense.        
(3)  Non-GAAP provision (benefit) for income taxes excludes the estimated   
     income tax benefits related to stock-based compensation expense listed 
     in note (1) above and intangible asset amortization expense listed in  
     note (2) above.                                                        
(4)  Non-GAAP net income and non-GAAP net income per share exclude stock-   
     based compensation expense listed in note (1) above, intangible asset  
     amortization expense listed in note (2) above, less the estimated      
     income tax benefit listed in note (3) above.                           
                                                                            
                                                                            
                               EHEALTH, INC.                                
                      GAAP TO NON-GAAP RECONCILIATION                       
                  FOR THE SIX MONTHS ENDED JUNE 30, 2015                    
            (In thousands, except per share amounts, unaudited)             
                                                                            
Statement of Income Reconciliation                                          
                                                                            
                                   Six Months Ended June 30, 2015           
                        ----------------------------------------------------
                                                                      Non-  
                                     GAAP                             GAAP  
                                   Percent                          Percent 
                                      of                               of   
                           GAAP     Total                 Non-GAAP   Total  
                         Reported  Revenue  Adjustments   Results   Revenue 
                        ---------- -------- ------------ ---------- --------
                                                                            
Revenue:                                                                    
  Commission            $  95,215       94% $         -  $  95,215       94%
  Other                     5,967        6            -      5,967        6 
                        ---------- -------- ------------ ---------- --------
Total revenue             101,182      100            -    101,182      100 
  Operating costs and                                                       
   expenses:                                                                
  Cost of revenue           3,084        3            -      3,084        3 
  Marketing and                                                             
   advertising (1)         34,736       34       (1,037)    33,699       33 
  Customer care and                                                         
   enrollment (1)          19,519       19         (256)    19,263       19 
  Technology and                                                            
   content (1)             19,364       19         (946)    18,418       18 
  General and                                                               
   administrative (1)      15,489       15       (1,506)    13,983       14 
  Restructuring charges                                                     
   (2)                      4,541        4       (4,541)         -        - 
  Amortization of                                                           
   intangible assets                                                        
   (3)                        633        1         (633)         -        - 
                        ---------- -------- ------------ ---------- --------
Total operating costs                                                       
 and expenses              97,366       96       (8,919)    88,447       87 
                        ---------- -------- ------------ ---------- --------
Income from operations      3,816        4        8,919     12,735       13 
Other expense, net            (23)       -            -        (23)       - 
                        ---------- -------- ------------ ---------- --------
Income before provision                                                     
 for income taxes           3,793        4        8,919     12,712       13 
Provision for income                                                        
 taxes                        125        -            -        125        - 
                        ---------- -------- ------------ ---------- --------
Net income (4)          $   3,668        4% $     8,919  $  12,587       12%
                        ========== ======== ============ ========== ========
                                                                            
Net income per share:                                                       
 (4)                                                                        
  Basic - common stock  $    0.20           $      0.50  $    0.70          
  Diluted - common                                                          
   stock                $    0.20           $      0.50  $    0.70          
                                                                            
Weighted-average number                                                     
 of shares used in per                                                      
 share amounts:                                                             
  Basic - common stock     17,906                17,906     17,906          
  Diluted - common                                                          
   stock                   17,998                17,998     17,998          
                                                                            

Explanation of adjustments

                                                                            
(1)  Non-GAAP results exclude the effect of expensing stock-based           
     compensation related to stock options and restricted stock units in    
     accordance with FASB ASC Topic 718.                                    
(2)  Non-GAAP results exclude restructuring charges.                        
(3)  Non-GAAP results exclude intangible asset amortization expense.        
(4)  Non-GAAP net income (loss) and non-GAAP net income (loss) per share    
     excludes stock-based compensation expense listed in note (1) above,    
     restructuring charges listed in Note (2) above and the intangible asset
     amortization expense listed in note (3) above.                         
                                                                            
                                                                            
                               EHEALTH, INC.                                
                      GAAP TO NON-GAAP RECONCILIATION                       
                  FOR THE SIX MONTHS ENDED JUNE 30, 2014                    
            (In thousands, except per share amounts, unaudited)             
                                                                            
Statement of Income Reconciliation                                          
                                                                            
                                   Six Months Ended June 30, 2014           
                        ----------------------------------------------------
                                                                      Non-  
                                     GAAP                             GAAP  
                                   Percent                          Percent 
                                      of                               of   
                           GAAP     Total                 Non-GAAP   Total  
                         Reported  Revenue  Adjustments   Results   Revenue 
                        ---------- -------- ------------ ---------- --------
                                                                            
Revenue:                                                                    
  Commission            $  84,103       90% $         -  $  84,103       90%
  Other                     9,431       10            -      9,431       10 
                        ---------- -------- ------------ ---------- --------
Total revenue              93,534      100            -     93,534      100 
  Operating costs and                                                       
   expenses:                                                                
  Cost of revenue           3,005        3            -      3,005        3 
  Marketing and                                                             
   advertising (1)         32,718       35       (1,236)    31,482       34 
  Customer care and                                                         
   enrollment (1)          18,697       20         (167)    18,530       20 
  Technology and                                                            
   content (1)             20,017       21         (991)    19,026       20 
  General and                                                               
   administrative (1)      15,151       16       (1,901)    13,250       14 
  Amortization of                                                           
   intangible assets                                                        
   (2)                        708        1         (708)         -        - 
                        ---------- -------- ------------ ---------- --------
Total operating costs                                                       
 and expenses              90,296       97       (5,003)    85,293       91 
                        ---------- -------- ------------ ---------- --------
Income from operations      3,238        3        5,003      8,241        9 
Other expense, net            (68)       -            -        (68)       - 
                        ---------- -------- ------------ ---------- --------
Income before provision                                                     
 for income taxes           3,170        3        5,003      8,173        9 
Provision for income                                                        
 taxes (3)                  1,700        2        2,012      3,712        4 
                        ---------- -------- ------------ ---------- --------
Net income (4)          $   1,470        2% $     2,991  $   4,461        5%
                        ========== ======== ============ ========== ========
                                                                            
Net income per share:                                                       
 (4)                                                                        
  Basic - common stock  $    0.08           $      0.16  $    0.24          
  Diluted - common                                                          
   stock                $    0.07           $      0.15  $    0.23          
                                                                            
Weighted-average number                                                     
 of shares used in per                                                      
 share amounts:                                                             
  Basic - common stock     18,914                18,914     18,914          
  Diluted - common                                                          
   stock                   19,821                19,821     19,821          
                                                                            

Explanation of adjustments

                                                                            
(1)  Non-GAAP results exclude the effect of expensing stock-based           
     compensation related to stock options and restricted stock units in    
     accordance with FASB ASC Topic 718.                                    
(2)  Non-GAAP results exclude intangible asset amortization expense.        
(3)  Non-GAAP provision for income taxes excludes the estimated income tax  
     benefits related to stock-based compensation expense listed in note (1)
     above and intangible asset amortization expense listed in note (2)     
     above.                                                                 
(4)  Non-GAAP net income and non-GAAP net income per share exclude stock-   
     based compensation expense listed in note (1) above, intangible asset  
     amortization expense listed in note (2) above, less the estimated      
     income tax benefit listed in note (3) above.                           
                                                                            
                                                                            
                               EHEALTH, INC.                                
         GAAP NET INCOME TO NON-GAAP ADJUSTED EBITDA RECONCILIATION         
         FOR THE THREE AND SIX MONTHS ENDED JUNE 30, 2014 AND 2015          
                         (In thousands, unaudited)                          
                                                                            
Adjusted EBITDA Reconciliation                                              
                                      Three Months Ended   Six Months Ended 
                                           June 30,            June 30,     
                                     ------------------- -------------------
                                        2014      2015      2014      2015  
                                     --------- --------- --------- ---------
Net income                           $   3,023 $   5,750 $   1,470 $   3,668
Stock-based compensation expense (1)     1,850     1,827     4,295     3,858
Depreciation and amortization (2)        1,062     1,050     2,061     2,108
Amortization of intangible assets                                           
 (2)                                       354       288       708       633
Restructuring charges (3)                    -        58         -     4,541
Other expense, net (4)                      29         9        68        23
Provision for income taxes (5)           3,296        69     1,700       125
                                     --------- --------- --------- ---------
Adjusted EBITDA                      $   9,614 $   9,051 $  10,302 $  14,956
                                     ========= ========= ========= =========
                                                                            

Explanation of adjustments

                                                                            
(1)  Non-GAAP Adjusted EBITDA excludes the effect of expensing stock-based  
     compensation related to stock options and restricted stock units in    
     accordance with FASB ASC Topic 718, excluding $113,000 included in     
     restructuring charges for the six months ended June 30, 2015.          
(2)  Non-GAAP Adjusted EBITDA excludes depreciation and amortization        
     expense, including intangible asset amortization expense.              
(3)  Non-GAAP Adjusted EBITDA excludes restructuring charges, including     
     $113,000 of stock based compensation expense included in restructuring 
     for the six months ended June 30, 2015.                                
(4)  Non-GAAP Adjusted EBITDA excludes other expense, net.                  
(5)  Non-GAAP Adjusted EBITDA excludes income tax expense (benefit).        
                                                                            
   Investor Relations Contact:Kate Sidorovich CFA Vice President, Investor Relations 440 East Middlefield Road Mountain View, CA 94043 (650) [email protected]://ir.ehealthinsurance.com

Source: eHealth, Inc.

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