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Form 8-K Customers Bancorp, Inc. For: Jan 27

January 27, 2015 4:53 PM

SECURITIES AND EXCHANGE COMMISSION
Washington, D.C.���20549
__________________

FORM 8-K
__________________

CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the
Securities Exchange Act of 1934

Date of Report (date of earliest event reported):��January 27, 2015
__________________

CUSTOMERS BANCORP, INC.
(Exact Name of Registrant as specified in its charter)

__________________

Pennsylvania
001-35542
27-2290659
(State or other jurisdiction
(Commission File Number)
(I.R.S. Employer
of incorporation)
Identification No.)

1015 Penn Avenue
Suite 103
Wyomissing PA 19610

Registrant's telephone number, including area code:��(610) 933-2000

None
(Former name or former address, if changed since last report)�


Check the appropriate box below if the form 8-K filing is intended to simultaneously satisfy the filing obligations of the registrant under any of the following provisions (see General Instructions A.2. below):
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Item 2.02.��Results of Operations and Financial Condition

On January 27, 2015, Customers Bancorp, Inc. (the Company)��issued a press release announcing unaudited financial information for the quarter ended December 31, 2014, a copy of which is included as Exhibit 99.1 to this Current Report on Form 8-K and incorporated by reference herein.

Item 7.01.��Regulation FD.

The Company has posted to its website a slide presentation which is attached hereto as Exhibit 99.2 and incorporated into this Item 7.01 by reference.


The information in this Current Report on Form 8-K, including Exhibits 99.1 and��99.2 attached hereto and incorporated by reference into Items 2.02 and 7.01, respectively, shall not be deemed filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities under that Section. Furthermore, such information, including the exhibits attached hereto, shall not be deemed incorporated by reference into any of the Companys reports or filings with the SEC, whether made before or after the date hereof, except as expressly set forth by specific reference in such report or filing. The information in this Current Report on Form 8-K, including the exhibits attached hereto, shall not be deemed an admission as to the materiality of any information in this report on Form 8-K that is required to be disclosed solely to satisfy the requirements of Regulation FD.


Item�9.01.
Financial Statements and Exhibits
(d) Exhibits.
Exhibit
��
Description
Exhibit�99.1
��
Exhibit 99.2



SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, hereunto duly authorized.

CUSTOMERS BANCORP, INC.
By:
/s/ Robert E. Wahlman
Name:
Robert E. Wahlman
Title:
Executive Vice President
and Chief Financial Officer
Date:���January 27, 2015


EXHIBITS INDEX
Exhibit
��
Description
Exhibit 99.1
Exhibit 99.2


Exhibit 99.1

Customers Bancorp
1015 Penn Avenue
Wyomissing, PA 19610
Contacts:
Jay Sidhu, Chairman & CEO 610-935-8693
Richard Ehst, President & COO 610-917-3263
Investor Contact:
Robert Wahlman, CFO 610-743-8074




CUSTOMERS BANCORP REPORTS RECORD EARNINGS

2014 Net Income Up 32.2% Over 2013 Net Income
Q4 2014 Net Income Up 46.2% Over Q4 2013 and Up 13.0% Over Q3 2014
Q4 2014 Return on Equity of almost 12.0%
Net Interest Margin up 5 basis points during Q4 2014
Tangible book value up 14.3% in 2014 to $16.43 per share
Wyomissing, PA January 27, 2015 Customers Bancorp, Inc. (NYSE: CUBI), the parent company of Customers Bank (collectively Customers), reported earnings of $43.2 million for the full year of 2014 compared to earnings of $32.7 million for 2013, an increase of $10.5 million, or 32.2%.��Fully diluted earnings per share for 2014 was $1.55 compared to $1.30 fully diluted earnings per share for 2013, an increase of $0.25, or 19.2%.��Average fully diluted shares for 2014 were 27.9 million compared to average fully diluted shares for 2013 of 25.1 million shares.
For the quarter ended December 31, 2014 (Q4 2014), Customers reported net income of $13.2 million compared to earnings of $9.0�million for the quarter ended December 31, 2013 (Q4 2013), an increase of $4.2 million, or 46.2%, and earnings of $11.7�million for the quarter ended September 30, 2014 (Q3 2014), an increase of $1.5 million, or 13.0%.��Q4 2014 fully diluted earnings per share was $0.47, compared to $0.32 in Q4 2013 and $0.42 in Q3 2014.��Average fully diluted shares for Q4 2014 and Q3 2014 were 28.0 million, compared to average fully diluted shares for Q4 2013 of 27.8 million.
Jay Sidhu, Chairman and CEO of Customers reflected, We are extremely pleased with the level and trend in earnings for 2014, and we are especially pleased with our fourth quarter 2014 results.��As planned, in 2014 we continued expansion of our business and teams in the greater Philadelphia, metro New York, Boston, and Providence markets, advanced our client-centric single-point-of-contact model, and generated very strong loan and deposit growth.��We added six commercial banking teams during 2014, including a national Small Business Administration (SBA) team, laying the foundation for continued strong commercial and industrial loan growth in 2015.��We supported our loan and profitability growth by raising $135 million in holding company and bank debt used as bank regulatory capital. We also invested significantly in our future and are excited to have launched BankMobile, the first fee free full service mobile bank for consumers in the United States, on January 14, 2015.��We remain committed to increase our value to our shareholders, and to serve all of our communities.��I expect Customers to continue to outperform the industry in 2015 and beyond through execution of our High Tech/High Touch strategy resulting in superior organic growth of loans and deposits��coupled with a sound risk management discipline.

2014 compared to 2013:
Customers $10.5 million increase in earnings to $43.2 million, up 32.2%, for 2014 resulted principally from a $48.1 million increase, up 46.3%, in net interest income.��Higher net interest income resulted from a $2.5 billion increase in loan balances (including loans held for sale) during 2014 to $5.7 billion as of December 31, 2014, a 78.9% increase in loan balances during the year, offset in part by a decrease in the net interest margin to 2.87%.��The decrease in net interest margin was primarily as a result of raising $135 million of debt at the holding company and bank level to provide the bank regulatory capital necessary to support the growth in loans and profitability.��During 2014, loan balances increased $1.2 billion for multi-family loans, $0.6 billion for secured commercial loans to mortgage companies or warehouse loans, $0.4 billion for commercial and industrial loans (including owner occupied commercial real estate), and $0.2 billion for non-owner occupied commercial real estate loans from December 31, 2013.

Other financial highlights for full year 2014 include:

Total deposits in 2014 increased by $1.6 billion, up approximately 53%.

Customers raised $110 million in subordinated debt at the Customers Bank level and $25 million in senior debt at the holding company level to be used as regulatory capital at Customers Bank to support loan and profitability growth.

Asset quality continued to improve with non-performing loans decreasing $7.4 million, or approximately 39%, to $11.7 million at December 31, 2014.��Non-performing loans as a percent of total loans outstanding declined to 0.20%, and total reserves as a percent of non-performing loans increased to 289.5%, at December 31, 2014 compared to 0.60% and 152.9%, respectively, at December 31, 2013.

Excluding loans covered under FDIC loss sharing agreements, non-performing loans at December 31, 2014 were $7.5 million, or 0.13% of total non-covered loans, and reserves were 425.6% of non-performing non-covered loans.

In 2014, Customers increased the allowance for loan losses by $6.9 million, or 29%, to $30.9 million at December 31, 2014 to support the loan growth.��Net 2014 provision for loan losses, including adjustments to the FDIC indemnification asset receivable, totaled $14.7 million in 2014 compared to $2.2 million in 2013.

Customers Bank sold approximately $235 million in multi-family loans to other banks during the third and fourth quarters of 2014 at a gain of $2.2 million.��These sales also freed up approximately $1 million in reserves and added marginally to the Customers capital ratios.

Non-interest expenses increased $24.9 million in 2014 to $98.9 million, up 33.6%, generally as a result of the increased size of the loan portfolio and related growth in operations and business activity.

The effective tax rate for 2014 was approximately 32.0%, largely reflecting the one-time $1.5 million Q3 2014 adjustment for a return to provision and deferred tax analysis completed in the period.

Capital ratios continue to exceed the well capitalized thresholds.

The tangible book value per share continued to increase, reaching $16.43 at December 31, 2014, compared to $14.37 at December 31, 2013 and $15.79 at September 30, 2014, an increase of 14.3% year-over-year.
Page 2 of 14


Customers Bank is a business bank supported by its unique High Touch very experienced teams of commercial bankers supported by High Tech management information systems and client interface technology.��We also call this our Single Point of Contact private banking model.��We expect to add several new teams in 2015 and continue the franchise enhancing robust commercial and industrial loan growth in 2015 added Mr. Sidhu.
Some additional significant accomplishments in 2014 included:

Built and tested Customers BankMobile product offering, Customers solution to the banking needs and preferred delivery channel to millennials, middle income Americans and underserved segments of the U.S. population using mobile technology and smart web apps.��BankMobile was launched January 14, 2015.

Implemented our single-point-of-contact (SPOC) customer service model across the entire Customers franchise leading to higher levels of customer satisfaction and improved customer acquisition and retention.

Enhanced CB Access Mobile application for existing Customers bank clients and saw use of the mobile application increase by 54%, remote check deposit increase by 69%, and photo bill payers increase by 57%.

Defined Customers risk appetite, completed enhanced risk assessments of all key operating and product functions considering the defined risk appetite, adopted or revised metrics and tolerances to manage to our risk appetite, and established semi-annual risk summit meetings to stimulate senior management and Board discussion of risk management.

Developed and implemented new tools to better assess and manage our Community Reinvestment Act (CRA) performance, to help achieve our goal of a satisfactory CRA rating, and other areas of Fair and Responsible Banking.

Introduced Customers Employee Stock Purchase Plan (ESPP), allowing employees to acquire ownership of Customers common stock through payroll deductions.

Introduced and expanded Customers Wellness Initiative, a program to promote good employee health by offering physical check-ups, exercise programs, counseling, and other services.

Changed Customers listing of its voting common stock and 6.375% senior notes due 2018 to the NYSE from the NASDAQ (the voting common stock trades as CUBI, and the 6.375% senior notes due 2018 trade as CUBS on the NYSE).
Page 3 of 14

Q4 2014 compared to Q4 2013 and Q3 2014:

Customers reported Q4 2014 earnings of $13.2 million, an increase of $4.2 million, or 46.2%, compared to Q4 2013, and an increase of $1.5 million, or 13.0%, compared to Q3 2014.��The increase in Q4 2014 compared to Q4 2013 earnings is principally the result of a $2.5 billion increase in loan balances (including loans held for sale) year-over-year to $5.7 billion at December 31, 2014.��The increase in the Q4 2014 compared to Q3 2014 earnings results from a $241.8 million increase in loan balances during Q4 2014 and the fourth quarter benefit of the prior quarter approximately $800 million loan portfolio increase.��During Q4 2014 loan balances increased $65 million for multi-family loans, $117 million for warehouse loans and $50 million for commercial and industrial loans (including owner occupied commercial real estate).��The benefit of increased loan balances was partially offset by a 21 basis point decrease in net interest margin to 2.84% in Q4 2014 compared to Q4 2013.��However, Customers net interest margin was enhanced by 5 basis points in Q4 2014 compared to Q3 2014 as a result of Customers disciplined pricing strategy and sale of lower yielding multi-family loans.
Other financial highlights for Q4 2014 include:

Customers intentionally slowed its balance sheet growth to approximately $300 million during Q4 2014, or 18%, a growth rate that in general reflects the growth in capital from current period earnings and results in capital ratios that are relatively consistent between periods.

The Q4 2014 provision for loan losses was $2.5�million compared to a recovery of the provision in Q4 2013 of $512 thousand, and Q3 2014 provision of $5.0 million.

Non-interest income decreased $1.9 million to $5.8 million in Q4 2014 compared to Q4 2013, and increased $0.7 million from Q3 2014. The Q4 2013 amount included gains on sales of securities of $1.3 million.

Q4 2014 non-interest expense was $27.9 million, an increase of $5.6 million from Q4 2013, and an increase of $3.2 million from Q3 2014.��The Q4 2014 efficiency ratio was 54.9%, compared to the Q4 2013 efficiency ratio of 64.9% and the Q3 2014 efficiency ratio of 54.5%.��Included in Q4 2014 non-interest expenses were approximately $1.2 million of non-recurring expenses related to a legal settlement and one-time increase to the incentive pool.

During Q4 2014, Customers sold approximately $134 million in multi-family loans at a gain of $1.5 million.


2014 results reflect the hard work of our team members to successfully execute our organic growth and capital leverage strategies to create shareholder value, stated Robert Wahlman, Chief Financial Officer of Customers Bancorp, Inc.��We remain committed to reaching our goals of about a 1.0% return on assets within two to three years.��We are pleased to have reached our long term goal of about 12.0% return on equity during Q4 2014.��To manage our capital ratios we expect to moderate our asset growth to levels supported by growth in retained earnings, or approximately 10% to 15% for 2015.��Customers also expects to continue to sell a portion of its multi-family loan originations while growing the commercial and industrial and other relationship driven loan portfolios.��We believe Customers is on target to meet the 2015 earnings guidance of $1.95 to $2.00 per share we have provided.
Page 4 of 14

EARNINGS SUMMARY - UNAUDITED
(Dollars in thousands, except per-share data)
Q4 Q3 Q4
2014 2014 2013
Net income available to common shareholders
$ 13,178 $ 11,662 $ 9,010
Basic earnings per share ("EPS") (1)
$ 0.49 $ 0.44 $ 0.33
Diluted EPS (1)
$ 0.47 $ 0.42 $ 0.32
Average shares outstanding - diluted (1)
28,009,532 27,984,840 27,818,182
Return on average assets
0.8 % 0.8 % 0.9 %
Return on average common equity
11.9 % 11.0 % 9.1 %
Net interest margin, tax equivalent
2.84 % 2.79 % 3.05 %
Efficiency ratio
54.9 % 54.5 % 64.9 %
Non performing loans to total loans (including held for sale and FDIC covered loans)
0.20 % 0.25 % 0.60 %
Reserves to non performing loans (NPL's)
289.5 % 246.4 % 152.9 %
Tangible book value per common share (period end) (1) (2)
$ 16.43 $ 15.79 $ 14.37
Period end stock price (1)
$ 19.46 $ 17.96 $ 18.60
(1) Share and per share amounts have been adjusted to give effect to the 10% stock dividend declared on May 15, 2014 and issued on June 30, 2014.
(2) Calculated as total equity less goodwill and other intangibles divided by common shares outstanding at period end.

Net Income, Earnings Per Share and Tangible Book Value

Q4 2014 net income of $13.2�million was up $4.2�million, or 46.2%, from Q4 2013.��Q4 2014 fully diluted earnings per share was $0.47 with 28.0�million diluted shares, compared to Q4 2013 earnings of $9.0�million and fully diluted earnings per share of $0.32 with 27.8�million diluted shares.��Customers tangible book value per share increased to $16.43 as of December 31, 2014 compared to $14.37 as of December 31, 2013, an increase of 14.3%.��The increase in net income in Q4 2014 compared to Q4 2013 was primarily due to increased net interest income, fueled by a $2.5 billion increase in the loan portfolio while maintaining strong asset quality and growing deposits.��The increased tangible book value reflects Customers strategic commitment to consistently maintain and grow tangible book value per share through growth in earnings with the expectation that it will eventually result in superior shareholder value creation.
Page 5 of 14

Net Interest Margin

The net interest margin decreased 21 basis points from Q4 2013 and increased 5 basis points from Q3 2014.��Approximately 12 basis points of the Q4 2014 net interest margin decrease relative to Q4�2013 resulted from the issuance of $110 million of subordinated debt and $25 million of holding company senior notes in June 2014, and the remainder of the decrease resulted principally from lengthening the liability maturities and the growing investment in the very strong credit quality, but lower net interest margin, multi-family loan portfolio.��The increase in net interest margin during Q4 2014 resulted from a disciplined pricing strategy for multi-family loans and sale of lower yielding multi-family loans to other banks at a gain.

Non-Interest Income

Q4 2014 non-interest income of $5.8�million was down $1.9�million compared to $7.7 million in Q4 2013, and up $0.7�million compared to $5.1�million in Q3�2014.��The $1.9�million decrease in Q4 2014 non-interest income compared to Q4 2013 non-interest income resulted primarily from a $1.3 million gain realized from the sale of investment securities, and gains of $1.1 million from residential mortgage related activities, during Q4 2013 offset in part by gains on sale of multi-family loans of $1.5 million.��The $0.7 million Q4 2014 non-interest income increase compared to Q3 2014 resulted primarily from higher gains on sale of multi-family loans (up $1.2 million).

Non-Interest Expense

Operating expenses in Q4 2014 of $27.9�million increased $5.6�million, or 25.0%, compared to Q4 2013, and increased $3.2�million compared to Q3 2014 operating expenses of $24.7�million.��Q4 2014 compared to Q4 2013 operating expense increase of $5.6 million resulted from the $2.5 billion growth in Customers loan portfolio requiring increased staffing for loan origination and administrative support (approximately $2.8 million), and higher FDIC assessments, taxes, and other regulatory fees resulting from the increase in assets (approximately $1.2 million).��In addition, losses incurred on the disposition of other real estate owned and net write-downs of repossessed property related to legacy New Century and acquired loan portfolios, combined with associated work-out expenses, increased $1.3 million in Q4 2014 compared to Q4 2013.��Specifically, in Q4 2014 write-downs were taken upon receipt of new valuations on three properties that totaled approximately $1.3 million.��The increase in Q4 2014 compared to Q3 2014 non-interest expenses resulted from higher staffing levels and the write-downs for repossessed properties in Q4 2014 previously referenced as well as one-time expenses of $1.2 million related to a legal settlement and higher accrual to the incentive pool.��BankMobile start up expenses are also included in 2014 non-interest expenses.

Provision for Loan Losses and Asset Quality

The Q4 2014 provision for loan losses of $2.5�million was primarily due to the $202 million increase in loans held for investment during Q4 2014.��The Q4 2013 provision for loan losses was a recovery of $0.5 million.
Customers separates its loan portfolio into covered and non-covered loans for purposes of analyzing and managing asset quality.��Covered loans are those loans that are covered by FDIC purchase and assumption, or loss sharing, agreements, and for which Customers is reimbursed 80% of allowable incurred losses.��Covered loans totaled $42.2�million at December 31, 2014, $66.7�million at December 31, 2013, and $44.5�million at September 30, 2014.��Non-accrual covered loans totaled $4.2�million at December 31, 2014, $5.6�million at December 31, 2013 and $4.1 million at September 30, 2014.��Covered real estate owned totaled $9.4�million at December 31, 2014, $7.0�million at December 31, 2013 and $10.2�million at September 30, 2014.
Page 6 of 14

Non-covered loans are all loans not covered by the FDIC loss share agreements.��Non-covered loans include loans accounted for as held for sale as well as loans accounted for as held for investment.��Non-covered loans totaled $5.7�billion at December 31, 2014, $3.1�billion at December 31, 2013, and $5.5�billion at September 30, 2014.��Non-accrual non-covered loans totaled $7.5�million at December 31, 2014 (0.13% of total non-covered loans), $13.5�million (0.43% of total non-covered loans) at December 31, 2013 and $9.9�million (0.18% of total non-covered loans) at September 30, 2014.��Non-covered loans 30 to 89 days delinquent at December 31, 2014 totaled $8.6�million (0.15% of non-covered loans).��Total reserves for loan and lease losses at December 31, 2014 were 425% of non-covered non-performing loans.

Diversified Loan Portfolio

Customers is a Business Bank that principally focuses on four lending activities; commercial and industrial loans to privately held businesses, multi-family loans principally to high net worth families in the New York City area, selected commercial real estate loans, and banking services to privately held mortgage companies. Commercial and industrial loans, including owner occupied commercial real estate loans were $1.1 billion at December 31, 2014, an increase of 51% from December 31, 2013. Multi-family loans were $2.2 billion, mortgage warehouse loans were $1.4 billion while non-owner occupied commercial real estate loans were $0.6 billion, respectively, at December 31, 2014.

Looking Ahead

Customers is looking forward to an exciting year in 2015.��We are off to a great start with our January 14, 2015 Phase 1 launch of Bank Mobile, Americas first mobile platform based full service consumer bank, that is designed to serve millennials, middle class American families and underserved consumers throughout America.���Bank Mobile will provide fee free banking to these segments of the U.S. population, Mr. Sidhu said.��We will also continue our focus on our core business at Customers, growing commercial loans and core deposits, as we look to build our franchise value.��Customers stock is currently trading at approximately 9.6 times estimated high 2015 earnings guidance.��Price to tangible book value is approximately 1.0 times estimated year end 2015 book value.��Customers has previously disclosed a 2015 earnings per share estimate of $1.95 to $2.00, Mr. Sidhu concluded.

Conference Call
Date:
January 28, 2015
Time:
10:00 am ET
US Dial-in:
888-438-5491
International Dial-in:
719-325-2376
Conference ID:
6182520
Webcast:
http://public.viavid.com/index.php?id=112692
Page 7 of 14



Institutional Background

Customers Bancorp, Inc. is a bank holding company located in Wyomissing, Pennsylvania engaged in banking and related businesses through its bank subsidiary, Customers Bank.��Customers Bank is a community-based, full-service bank with assets of approximately $6.8�billion.��A member of the Federal Reserve System and deposits insured by the Federal Deposit Insurance Corporation (FDIC), Customers Bank provides a range of banking services to small and medium-sized businesses, professionals, individuals and families through offices in Pennsylvania, New York, Rhode Island, Massachusetts, and New Jersey.��Committed to fostering customer loyalty, Customers Bank uses a High Tech/High Touch strategy that includes use of industry-leading technology to provide customers better access to their money, as well as a continually expanding portfolio of loans to small businesses, multi-family projects, mortgage companies and consumers.

Customers Bancorp, Inc. voting common shares are listed on the NYSE stock market under the symbol CUBI.��Additional information about Customers Bancorp, Inc. can be found on the companys website, www.customersbank.com.

Safe Harbor Statement

In addition to historical information, this press release may contain forward-looking statements which are made in good faith by Customers Bancorp, Inc., pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended. These forward-looking statements include statements with respect to Customers Bancorp, Inc.s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words may, could, should, pro forma, looking forward, would, believe, expect, anticipate, estimate, intend, plan, or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.s control). Numerous competitive, economic, regulatory, legal and technological factors, among others, could cause Customers Bancorp, Inc.s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management's current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K and subsequently filed quarterly reports on Form 10-Q. Customers Bancorp, Inc. does not undertake to update any forward looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank.
Page 8 of 14


CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE MONTHS ENDED - UNAUDITED
(Dollars in thousands, except per share data)
Q4 Q3 Q4
2014 2014 2013
Interest income:
Loans receivable, including fees
$ 43,172 $ 39,640 $ 24,800
Loans held for sale
10,500 8,503 6,604
Investment securities
2,442 2,361 2,980
Other
1,047 794 333
Total interest income
57,161 51,298 34,717
Interest expense:
Deposits
7,133 6,179 5,279
Other borrowings
1,508 1,494 1,156
FHLB Advances
1,846 1,711 352
Subordinated debt
1,688 1,700 16
Total interest expense
12,175 11,084 6,803
Net interest income
44,986 40,214 27,914
Provision for loan losses
2,459 5,035 (512 )
Net interest income after provision for loan losses
42,527 35,179 28,426
Non-interest income:
Mortgage warehouse transactional fees
2,105 2,154 2,335
Mortgage loan and banking income (expense)
(127 ) 212 1,092
Bank-owned life insurance income
1,056 976 825
Gain on sale of loans
1,859 695 450
Gain on sale of investment securities
- - 1,274
Deposit fees
183 192 187
Other
728 873 1,532
Total non-interest income
5,804 5,102 7,695
Non-interest expense:
Salaries and employee benefits
13,415 12,070 10,625
FDIC assessments, taxes, and regulatory fees
3,283 3,320 2,058
Occupancy
2,848 2,931 2,521
Professional services
1,914 1,671 2,399
Technology, communication and bank operations
1,190 1,485 1,308
Other real estate owned expense
1,756 603 402
Loan workout
400 388 570
Advertising and promotion
221 261 301
Other
2,837 1,950 2,117
Total non-interest expense
27,864 24,679 22,301
Income before tax expense
20,467 15,602 13,820
Income tax expense
7,289 3,940 4,810
Net income
$ 13,178 $ 11,662 $ 9,010
Basic earnings per share (1)
$ 0.49 $ 0.44 $ 0.33
Diluted earnings per share (1)
0.47 0.42 0.32
(1) Earnings per share amounts have been adjusted to give effect to the 10% common stock dividend declared on May 15, 2014 and issued on June 30, 2014.
Page 9 of 14

CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE TWELVE MONTHS ENDED - UNAUDITED
(Dollars in thousands, except per share data)
December 31,
2014
2013
Interest income:
Loans receivable, including fees
$ 146,388 $ 82,580
Loans held for sale
30,801 38,140
Investment securities
10,386 6,314
Other
2,852 1,122
Total interest income
190,427 128,156
Interest expense:
Deposits
24,454 21,020
Other borrowings
5,342 2,024
FHLB Advances
5,194 1,192
Subordinated debt
3,514 65
Total interest expense
38,504 24,301
Net interest income
151,923 103,855
Provision for loan losses
14,747 2,236
Net interest income after provision for loan losses
137,176 101,619
Non-interest income:
Mortgage warehouse transactional fees
8,233 12,962
Mortgage loan and banking income
2,048 1,142
Bank-owned life insurance income
3,702 2,482
Gain on sale of��loans
3,125 852
Gain on sale of investment securities
3,191 1,274
Deposit fees
801 675
Other
4,026 3,316
Total non-interest income
25,126 22,703
Non-interest expense:
Salaries and employee benefits
46,427 35,493
FDIC assessments, taxes, and regulatory fees
11,812 5,568
Occupancy
11,010 8,829
Professional services
7,748 5,548
Technology, communication and bank operations
5,856 4,330
Other real estate owned expense
3,601 1,365
Loan workout
1,706 2,245
Advertising and promotion
1,325 1,274
Loss contingency
- 2,000
Other
9,429 7,372
Total non-interest expense
98,914 74,024
Income before tax expense
63,388 50,298
Income tax expense
20,174 17,604
Net income
$ 43,214 $ 32,694
�Basic earnings per share (1)
$ 1.62 1.34
�Diluted earnings per share (1)
1.55 1.30
(1) Earnings per share amounts have been adjusted to give effect to the 10% common stock dividend declared on May 15, 2014 and issued on June 30, 2014.
Page 10 of 14

CONSOLIDATED BALANCE SHEET - UNAUDITED
(Dollars in thousands)
December 31,
December 31,
2014
2013
ASSETS
Cash and due from banks
$ 62,746 $ 60,709
Interest-earning deposits
308,277 172,359
Cash and cash equivalents
371,023 233,068
Investment securities available for sale, at fair value
416,685 497,573
Loans held for sale
1,435,459 747,593
Loans receivable
4,312,173 2,465,078
Allowance for loan losses
(30,932 ) (23,998 )
Total loans receivable, net of allowance for loan losses
4,281,241 2,441,080
FHLB, Federal Reserve Bank, and other restricted stock
82,002 42,424
Accrued interest receivable
15,205 8,362
FDIC loss sharing receivable
2,320 10,046
Bank premises and equipment, net
10,810 11,625
Bank-owned life insurance
138,676 104,433
Other real estate owned
15,371 12,265
Goodwill and other intangibles
3,664 3,676
Other assets
52,914 41,028
Total assets
$ 6,825,370 $ 4,153,173
LIABILITIES AND SHAREHOLDERS' EQUITY
Demand, non-interest bearing
$ 546,436 $ 478,103
Interest-bearing deposits
3,986,102 2,481,819
Total deposits
4,532,538 2,959,922
Federal funds purchased
- 13,000
FHLB advances
1,618,000 706,500
Other borrowings
88,250 63,250
Subordinated debt
110,000 2,000
Accrued interest payable and other liabilities
33,437 21,878
Total liabilities
6,382,225 3,766,550
Common stock
27,278 24,756
Additional paid in capital
355,822 307,231
Retained earnings
68,421 71,008
Accumulated other comprehensive loss
(122 ) (8,118 )
Treasury stock, at cost
(8,254 ) (8,254 )
Total shareholders' equity
443,145 386,623
Total liabilities & shareholders' equity
$ 6,825,370 $ 4,153,173
Page 11 of 14

Average Balance Sheet / Net Interest Margin (Unaudited)
(Dollars in thousands)
Three Months Ended December 31,
2014
2013
Average Balance
Average yield or cost (%)
Average Balance
Average yield or cost (%)
Assets
Interest earning deposits
$ 271,556 0.26 % $ 176,636 0.25 %
Investment securities
422,924 2.31 % 479,511 2.49 %
Loans held for sale
1,279,803 3.26 % 706,899 3.71 %
Loans held for investment
4,244,315 4.04 % 2,255,932 4.36 %
Other interest-earning assets
80,639 4.29 % 26,736 3.28 %
Total interest earning assets
6,299,237 3.60 % 3,645,714 3.78 %
Non-interest earning assets
246,796 189,880
Total assets
$ 6,546,033 $ 3,835,594
Liabilities
Total interest bearing deposits (1)
3,789,566 0.75 % 2,517,092 0.83 %
Borrowings
1,658,505 1.21 % 338,465 1.80 %
Total interest bearing liabilities
5,448,071 0.75 % 2,855,557 0.83 %
Non-interest bearing deposits (1)
633,525 572,883
Total deposits & borrowings
6,081,596 0.80 % 3,428,440 0.79 %
Other non-interest bearing liabilities
26,636 14,389
Total liabilities
6,108,232 3,442,829
Shareholders' equity
437,801 392,765
Total liabilities and shareholders' equity
$ 6,546,033 $ 3,835,594
Net interest margin
2.84 % 3.04 %
Net interest margin tax equivalent
2.84 % 3.05 %
(1) Total costs of deposits (including interest bearing and non-interest bearing) were 0.63% and 0.72% for the three months ended December 31, 2014 and 2013, respectively.
Page 12 of 14

Average Balance Sheet / Net Interest Margin (Unaudited)
(Dollars in thousands)
Twelve Months Ended December 31,
2014
2013
Average Balance
Average yield or cost (%)
Average Balance
Average yield or cost (%)
Assets
Interest earning deposits
$ 228,668 0.25 % $ 190,298 0.25 %
Investment securities
451,932 2.30 % 260,862 2.42 %
Loans held for sale
911,594 3.38 % 992,421 3.84 %
Loans held for investment
3,656,891 4.00 % 1,842,310 4.48 %
Other interest-earning assets
66,669 3.41 % 27,095 2.36 %
Total interest earning assets
5,315,754 3.58 % 3,312,986 3.87 %
Non-interest earning assets
227,045 142,350
Total assets
$ 5,542,799 $ 3,455,336
Liabilities
Total interest bearing deposits (1)
3,220,305 0.76 % 2,435,520 0.86 %
Borrowings
1,268,205 1.11 % 278,297 1.18 %
Total interest bearing liabilities
4,488,510 0.86 % 2,713,817 0.90 %
Non-interest bearing deposits (1)
620,385 385,187
Total deposits & borrowings
5,108,895 0.75 % 3,099,044 0.78 %
Other non-interest bearing liabilities
17,905 11,779
Total liabilities
5,126,800 3,110,783
Shareholders' equity
415,999 344,553
Total liabilities and shareholders' equity
$ 5,542,799 $ 3,455,336
Net interest margin
2.86 % 3.13 %
Net interest margin tax equivalent
2.87 % 3.14 %
(1) Total costs of deposits (including interest bearing and non-interest bearing) were 0.64% and 0.77% for the twelve months ended December 31, 2014 and 2013, respectively.
Page 13 of 14

Asset Quality as of December 31, 2014 (Unaudited)
(Dollars in thousands)
Total
Non Accrual
Other Real Estate
Non Performing Assets
Allowance for loan
Cash
Total Credit
NPL's/ Total
Total Reserves to Total
Loan Type
Loans
�/NPL's Owned (NPA's) losses
Reserve
Reserves
Loans
NPL's
New Century Originated Loans
Legacy
$ 54,075 $ 2,653 $ 4,958 $ 7,611 $ 1,546 $ - $ 1,546 4.91 % 58.27 %
Troubled debt restructurings (TDR's)
1,060 62 - 62 30 - 30 5.85 % 48.39 %
Total New Century Originated Loans
55,135 2,715 4,958 7,673 1,576 - 1,576 4.92 % 58.05 %
Originated Loans
Multi-Family
2,188,134 - - - 8,491 - 8,491 0.00 % 0.00 %
Commercial Real Estate
731,287 1,340 - 1,340 7,610 - 7,610 0.18 % 567.91 %
Commercial & Industrial
687,585 1,432 335 1,767 3,418 - 3,418 0.21 % 238.69 %
Residential
160,224 160 - 160 1,171 - 1,171 0.10 % 731.88 %
Construction
65,824 - - - 424 - 424 0.00 % 0.00 %
Consumer
567 - - - 8 - 8 0.00 % 0.00 %
TDR's
576 - - - - - - 0.00 % 0.00 %
Total Originated Loans
3,834,197 2,932 335 3,267 21,122 - 21,122 0.08 % 720.40 %
Acquired Loans
Covered
30,282 4,246 9,445 13,691 603 - 603 14.02 % 14.20 %
Non-Covered
332,047 979 633 1,612 617 3,042 3,659 0.29 % 373.75 %
TDR's Covered
532 - - - - - - 0.00 % 0.00 %
TDR's Non-Covered
2,853 862 - 862 - - - 30.21 % 0.00 %
Total Acquired Loans
365,714 6,087 10,078 16,165 1,220 3,042 4,262 1.66 % 70.02 %
Acquired Purchased Credit-impaired Loans
Covered
11,367 - - - 1,669 - 1,669 0.00 % 0.00 %
Non-Covered
45,248 - - - 5,345 - 5,345 0.00 % 0.00 %
Total Acquired Purchased Credit-impaired Loans
56,615 - - - 7,014 - 7,014 0.00 % 0.00 %
Deferred Origination Fees/Unamortized Premium/Discounts
512 n/a n/a
Total Loans Held for Investment
4,312,173 11,734 15,371 27,105 30,932 3,042 33,974 0.27 % 289.53 %
Total Loans Held for Sale
1,435,459 - - - - - - 0.00 % 0.00 %
Total Portfolio
$ 5,747,632 $ 11,734 $ 15,371 $ 27,105 $ 30,932 $ 3,042 $ 33,974 0.20 % 289.53 %
Page 14 of 14�

Highly Focused, Low Risk, Above Average Growth
Bank Holding Company
Investor Presentation
January, 2015
NYSE: CUBI

2
Forward-Looking Statements
This presentation as well as other written or oral communications made from time to time by us, may contain certain forward-looking information
within the meaning of the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended. These statements relate to future
events or future predictions, including events or predictions relating to our future financial performance, and are generally identifiable by the use of
forward-looking terminology such as believes, expects, may, will, should, plan, intend, target, or anticipates or the negative thereof
or comparable terminology, or by discussion of strategy or goals that involve risks and uncertainties. These forward-looking statements are only
predictions and estimates regarding future events and circumstances and involve known and unknown risks, uncertainties and other factors that may
cause our actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity,
performance or achievements expressed or implied by such forward-looking statements. This information is based on various assumptions by us that
may not prove to be correct.Important factors to consider and evaluate in such forward-looking statements include:
"�� changes in the external competitive market factors that might impact our results of operations;
"�� changes in laws and regulations, including without limitation changes in capital requirements under the federal prompt corrective action regulations;
"�� changes in our business strategy or an inability to execute our strategy due to the occurrence of unanticipated events;
"�� our ability to identify potential candidates for, and consummate, acquisition or investment transactions;
"�� the timing of acquisition or investment transactions;
"�� constraints on our ability to consummate an attractive acquisition or investment transaction because of significant competition for these
opportunities;
"�� the failure of the Bank to complete any or all of the transactions described herein on the terms currently contemplated;
"�� local, regional and national economic conditions and events and the impact they may have on us and our customers;
"�� ability to attract deposits and other sources of liquidity;
"�� changes in the financial performance and/or condition of our borrowers;
"�� changes in the level of non-performing and classified assets and charge-offs;
"�� changes in estimates of future loan loss reserve requirements based upon the periodic review thereof under relevant regulatory and accounting
requirements;
"�� the integration of the Banks recent FDIC-assisted acquisitions may present unforeseen challenges;
"�� inflation, interest rate, securities market and monetary fluctuations;
"�� the timely development and acceptance of new banking products and services and perceived overall value of these products and services by users;
"�� changes in consumer spending, borrowing and saving habits;
"�� technological changes;
"�� the ability to increase market share and control expenses;

3
Forward-Looking Statements
"continued volatility in the credit and equity markets and its effect on the general economy;
"the effect of changes in accounting policies and practices, as may be adopted by the regulatory agencies, as well as the Public Company
Accounting Oversight Board, the Financial Accounting Standards Board and other accounting standard setters;
"the businesses of the Bank and any acquisition targets or merger partners and subsidiaries not integrating successfully or such integration being
more difficult, time-consuming or costly than expected;
"material differences in the actual financial results of merger and acquisition activities compared with expectations, such as with respect to the full
realization of anticipated cost savings and revenue enhancements within the expected time frame;
"revenues following any merger being lower than expected;
"deposit attrition, operating costs, customer loss and business disruption following the merger, including, without limitation, difficulties in
maintaining relationships with employees being greater than expected.
����� These forward-looking statements are subject to significant uncertainties and contingencies, many of which are beyond our control. Although we
believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity,
performance or achievements. Accordingly, there can be no assurance that actual results will meet expectations or will not be materially lower
than the results contemplated in this presentation. You are cautioned not to place undue reliance on these forward-looking statements, which
speak only as of the date of this document or, in the case of documents referred to or incorporated by reference, the dates of those documents.
We do not undertake any obligation to release publicly any revisions to these forward-looking statements to reflect events or circumstances after
the date of this document or to reflect the occurrence of unanticipated events, except as may be required under applicable law.
����� This presentation is for discussion purposes only, and shall not constitute any offer to sell or the solicitation of an offer to buy any security, nor is it
intended to give rise to any legal relationship between Customers Bancorp, Inc. (the Company) and you or any other person, nor is it a
recommendation to buy any securities or enter into any transaction with the Company. The information contained herein is preliminary and
material changes to such information may be made at any time. If any offer of securities is made, it shall be made pursuant to a definitive offering
memorandum or prospectus (Offering Memorandum) prepared by or on behalf of the Company, which would contain material information not
contained herein and which shall supersede, amend and supplement this information in its entirety.
����� Any decision to invest in the Companys securities should be made after reviewing an Offering Memorandum, conducting such investigations as the
investor deems necessary or appropriate, and consulting the investors own legal, accounting, tax, and other advisors in order to make an
independent determination of the suitability and consequences of an investment in such securities.No offer to purchase securities of the
Company will be made or accepted prior to receipt by an investor of an Offering Memorandum and relevant subscription documentation, all of
which must be reviewed together with the Companys then-current financial statements and, with respect to the subscription documentation,
completed and returned to the Company in its entirety. Unless purchasing in an offering of securities registered pursuant to the Securities Act of
1933, as amended, all investors must be accredited investors as defined in the securities laws of the United States before they can invest in the
Company.

4
Forward-Looking Statements
This presentation also includes estimated guidance regarding our fully diluted earnings per share for the year 2015, which we have
previously disclosed and is subject to the assumptions and qualifications included in that previous disclosure. The guidance consists
solely of estimates prepared by management based on currently available information and assumptions of future performance of the
company and the general economy.� Our independent registered public accounting firm has not audited, reviewed or performed any
procedures with respect to the guidance and, accordingly, does not express an opinion or any other form of assurance with respect to
this data.� Our actual results may differ from the guidance, and any such differences could be material.� Accordingly, undue reliance
should not be placed on this information. The factors discussed above should be considered and evaluated with respect to our
guidance.��

5
Investment Proposition
Strong Organic Growth, Well Capitalized, Branch Lite Bank in Attractive Markets
$6.8 billion asset bank with only 19 sales offices
Well capitalized at 11.2% total risk based capital (estimated), 6.7% tier 1 leverage, and 6.4% tangible equity to tangible
assets
Target market from Boston to Philadelphia along Interstate 95
Strong Profitability, Growth & Efficient Operations
Q4 2014 earnings up 46% over Q4 2013 with an ROA of .80% and an ROE of 12%
Full Year 2014 net income of $43.2 million up 32% over 2013
ROA goal of 1% + and ROE of 12% + within 2-3 years, ROE goal already achieved
DDA and total deposits compounded annual growth of 88% and 71% respectively since 2009
Q4 net interest margin was 2.84%, up .05% over Sept 30, 2014
Operating efficiencies offset tighter margins and generate sustainable profitability
Efficiency ratio was 55% - Efficiency ratio expected to be in the 40s within 36 months
Strong Credit Quality & Low Interest Rate Risk
0.20% non-performing loans at December 31, 2014 (0.08% NPLs on $3.8 billion of loans originated after 2009)
No charge-offs on loans originated after 2009
Total reserves to non-performing loans of 289.5%
Minimal risk of margin compression from modestly higher short term rates and flatter curve
Attractive Valuation
Current share price, as of January 26,2015,$19.25 is 9.6x estimated 2015 earnings
Price/tangible book only 1.0xestimated for year end 2015 tangible book value
Peers, by size, trading at 14x LTM earnings and 1.7x price/tangible book; Peers with unique models trading at much
higher multiples
December 31, 2014 tangible book value of $16.43, up 14% during 2014 and up 87% since July 2009 with a CAGR of 13%

6
Creating Shareholder Value
Our shareholder value creation strategy optimizes earnings growth, ROE and
book value accretion
Build a high credit quality loan portfolio by marketing to high quality borrowers and charging them
a little less interest rate
Build a stable core deposit platform by paying a little more to attract core depositors and DDAs
and then WOWing them with service
Operate our businesses at a significantly lower cost with a branch lite, high touch strategy
supported by high technology
Use new technologies and products to both disrupt the market and improve our operating
efficiencies
Control our risks; credit, interest rate, compliance, cyber security and talent attraction/retention
Resulting in sustainable above average ROE and growth rate in earnings in rising or stable interest
rate environments

7
Current Company Overview
Source: SNL Financial and Company data.
Note: Branch proposed in northeastern Philadelphia
~$6.8 bn Business Bank with 19 sales offices with
target market from Boston to Philadelphia
Operating in key Mid-Atlantic and Northeast
markets
Greater New York City area (Westchester County
Manhattan & Long Island)
Philadelphia area (Bucks, Berks, Chester, Delaware
and Philadelphia Counties in southeastern
Pennsylvania and Greater Princeton area in New
Jersey)
Greater Boston area (Boston and Providence)
High-touch, supported with high-tech value
proposition
Very experienced teams using Single Point of
Contact model
Provides exceptional customer service supported by
state-of-the-art technology support
Incentive compensation plans based upon P&L by
teams
Branches and Loan Production Offices

8
Our Competitive Advantage:A Highly Experienced Management Team

9
Execution Timeline
We invested in and
took control of a $270
million asset
Customers Bank (FKA
New Century Bank)
Identified existing
credit problems,
adequately reserved
and recapitalized the
bank
Actively worked out
very extensive loan
problems
Recruited experienced
management team
Enhanced credit and risk
management
Developed infrastructure
for organic growth
Built out warehouse
lending platform and
doubled deposit and loan
portfolio
Completed 3 small
acquisitions:
ISN Bank (FDIC-
assisted
) ~ $70 mm
USA Bank (FDIC-
assisted
) ~ $170 mm
Berkshire Bancorp
(Whole bank)
~ $85
mm
Recruited proven lending
teams
Built out Commercial and
Multi-family lending
platforms
De Novo expansion;4-6
sales offices or teams
added each year
Continue to show strong
loan and deposit growth
Built a branch lite high
growth Community Bank
and model for future
growth
Goals to ~12%+ ROE;
~1% ROA
2009
Assets: $350M
Equity: $22M
2010-2011
Assets: $2.1B
Equity: $148M
2012-2013
Assets: $4.2B
Equity: $387M
4Q 2014
Assets: $6.8B
Equity: $443M
ROE: 12%
Single Point of Contact
Private Banking model
executed - commercial
focus
Introduce bankmobile -
banking of the future
for consumers
Continue to show
strong loan and
deposit growth
~12%+ ROE; ~1%
ROA expected within
36 months
~$6.5+ billion asset
bank by end of 2014
~$9 billion asset bank
by end of 2017

10
Banking Strategy
Business Banking Focus - ~95% of revenues come from business segments
"Loan and deposit business through these segments:
"Banking Privately Held Businesses
"Banking High Net Worth Families
"Banking Mortgage Companies
"Selected Commercial Real Estate
All Consumer
Products
All Business
Products
All Non-Credit
Products
Client
Makes
One Call
Client
Private /
Personal
Bankers
Concierge
Bankers
Single Point of Contact
High Touch / High Tech

11
Deposit Strategy - High Touch, High Tech
Implementation of
technology suite
allows for unique
product offerings:
Remote account
opening &
deposit capture
Internet/mobile
banking
Free ATM
deployment in
U.S.
Cost of Funds + Branch Operating Expense - Fees=ALL-IN-Cost < Competitors
CUBI All-in cost of about 1.75% is less than competitors all-in cost over the long-term
Technology
Low cost banking
model allows for
more pricing
flexibility
Significantly lower
overhead costs vs. a
traditional branch
Pricing/profitability
measured across
relationship
Pricing
Experienced
bankers who own a
portfolio of
customers
Customer
acquisition &
retention strongly
incentivized
Takes banker to the
customers home or
office, 12 hours a
day, 7 days a week
Appointment
banking approach
Customer access to
private bankers
Virtual Branches
out of sales offices
Sales Force
Concierge Banking

12
Deposit Rates
Pay a Little More for Core Deposits, Emphasize DDAs
Deposit and Borrowing Mix
Source: SNL Financial, Company documents. Peer data consists of Northeast, Southeast, and Mid-Atlantic banks and thrifts with assets between $3.0 billion and $8.0 billion.
Peer: 11%
Peer: 89%
"Borrowings principally fund our Mortgage
Warehouse business and assist in interest rate
risk management

13
Results in:Organic Growth of Deposits with Controlled Costs
Total Deposit Growth($mm)
Average DDA Growth($mm)
Customers strategies of single point of contact and recruiting known teams in target markets produce
rapid deposit growth with low total cost

14
Lending Strategy
High Growth with Strong Credit Quality
Continuous recruitment of high quality teams
Centralized credit committee approval for all loans
Loans are stress tested for higher rates and a slower economy
No losses on loans originated since new management team took over
Creation of solid foundation for future earnings
Source: Company documents.

15
Accept a Little Less Yield from Strong Credit Quality Customers
LoanQuality, Product
Mix, Duration and
Collateral Influences
Yield
Source: SNL Financial, Company documents. Peer data consists of Northeast, Southeast, and Mid-Atlantic banks and thrifts with assets between $3.0 billion and $8.0 billion.
Peer: 39%
Peer: 61%
Loan Product Mix
Focus on Commercial
Borrowers

16
NPL
Source: SNL Financial, Company documents. Peer data consists of Northeast, Southeast, and Mid-Atlantic banks and thrifts with assets between $3.0 billion and $8.0 billion. Industry data includes all FDIC
insured banks.Peer and Industry data as of Sep 2014 pending final CALL reports.
Build an Outstanding Loan Quality Portfolio
Charge Offs
Customers non-performing loans at December 2014
excluding loans guaranteed by the FDIC were 0.13% of
total loans.
Charge-offs excluding FDIC guaranteed loans at
December 2014 were .02% of total loans.

17
C&I & Owner Occupied CRE Banking Strategy
Private & Commercial Banking
Target companies with up to $100 million
annual revenues
Very experienced teams
Single point of contact
NE, NY, PA & NJ markets
Small Business
Target companies with less than $5.0 million
annual revenue
Principally SBA loans originated by small
business relationship managers or branch
network
Current focus PA & NJ markets.Expanding
to National Markets
Banking Privately Held Business
Source: Company documents.

18
Multi-Family Banking Strategy
Banking High Net Worth Families
Multi-Family Loan and Deposit Growth ($mm)
Focus on families that have income
producing real estate in their portfolios
Private banking approach
Focus Markets: New York & Philadelphia
MSAs
Average Loan Size: $4.0 - $7.0 million
Remote banking for deposits and other
relationship based loans
Portfolio grown organically from a start up
with very experienced teams hired in the
past 3 years
Strong credit quality niche
Interest rate risk managed actively
Source: Company documents.

19
Mortgage Warehouse Banking Strategy
Private banking focused on mortgage
companies with $5 to $10 million equity
Very strong credit quality relationship
business with good fee income and deposits
~75 strong warehouse clients
All outstanding loans are variable rateand
classified as held for sale
All deposits are non-interest bearing DDAs
Balances rebounding from 2013 low and
expected to stay at this level
Banking Mortgage Companies
Source: Company documents.

20
Staff Expense Ratio
Build Efficient Operations
Source: SNL Financial, Company documents. Peer data consists of Northeast, Southeast, and Mid-Atlantic banks and thrifts with assets between $3.0 billion and $8.0 billion. Industry data includes all FDIC
insured banks. Peer and Industry data as of Sep 2014 pending final CALL reports.
Occupancy Expense Ratio
Total Costs as a % of Assets
Total Revenue per Employee ($000s)
Assets per Employee ($mm)

21
Deposit, Lending and Efficiency Strategies Results in
Disciplined & Profitable Growth
Core Revenue ($mm)
Core Net Income ($mm)(1)
(1)Core income is net income before extraordinary items.
(2)CAGR calculated from Dec-09 to Sep-14 (annualized).
Net Interest Income ($mm)
"Strategy execution has produced superior growth in revenues and earnings
Income / Expense Growth($mm)

22
Tangible BV per Share
Source:
Building Customers to Provide Superior Returns to Investors
Recent Performance Results
Financial Performance Targets
Earnings per Share Guidance / Valuation Multiples
Source: Company documents.

23

24
Startling Facts about Banks
Banks each year charge $32 billion in overdraft fees - thats
allowing or creating over 1 billion overdrafts each year&.Why??
Payday lenders charge consumers another $7 billion in fees
Thats more than 3x what America spends on Breast Cancer and
Lung Cancer combined
This is about 50% of all America spends on Food Stamps
Some of banking industries most profitable consumer customers
hate banks
Another estimated 25% consumers are unbanked or under banked
This should not be happening in America
We hope to start, in a small way, a new revolution
to profitably address this problem

25
New no fee banking, 25 bps higher interest savings, line of credit, 55,000 ATMs, Personal
Banker and more, all in the palm of your hand
Marketing Strategy
Target technology dependent younger consumers; including underserved /
underbanked and middle income Americans
Capitalize on retaining at least 25% of our ~ one million student customers over a 5
year period
Reach middle income markets also through Affinity Banking Groups
Revenue generation from debit card interchange and margin from low cost core
deposits
Durbin Amendment a unique opportunity for Bank Mobile
Total investment not to exceed about $6.0 million by end of 2015
Expected to achieve profitability in 2-3 years and above average, franchise value, ROA and
ROE within 5 years
Creating a Virtual Bank for the Future for Consumers

26
App features at launch
"Photo bill pay
"P2P payments
"Remote check deposit
"Debit card on/off
"Account balance quick access
"4 digit password
"ATM Locator
"Artificial intelligence knowledge base
"Part of Apple Pay
"Phase 1

27
App screenshots
"Welcome screen & Onboarding

28
App screenshots
"Some Features/Functionalities

29
website
"Young, fun feel!

30
Summary
Strong high performing $6.8 billion bank with significant growth opportunities
Very experienced management team delivers strong results
Ranked #1 overall by Bank Director Magazine in the 2012 and 2013 Growth
Leader Rankings
High touch, high tech processes and technologies result in superior growth,
returns and efficiencies
Shareholder value results from the combination of increasing tangible book, ROE
and strong and consistent earnings growth
Attractive risk-reward: growing several times faster than industry average but
yet trading at a significant discount to peers
Introducing the first real mobile bank in the palm of your hand for consumers in
the U.S.

31
Contacts
Company:
Robert Wahlman, CFO
Tel: 610-743-8074
[email protected]
www.customersbank.com
Jay Sidhu
Chairman & CEO
Tel: 610-301-6476
[email protected]
www.customersbank.com
Investor Relations:
Ted Haberfield
President, MZ North America
Tel: 760-755-2716
[email protected]
www.mzgroup.us

Appendix

33
Balance Sheet

34
Income Statement
(1) Earnings per share amounts have been adjusted to give
effect to the 10% common stock dividend declared on May
15, 2014 and issued on June 30,2014.

35
Income Statement
(1) Earnings per share amounts have been adjusted to give
effect to the 10% common stock dividend declared on May
15, 2014 and issued on June 30,2014.

36
Net Interest Margin

37
Net Interest Margin

38
Asset Quality

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SEC Filings

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