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Form 10-Q MedAvail Holdings, Inc. For: Sep 30

November 9, 2021 4:04 PM EST
medavail-20210930
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 10-Q

(Mark One)

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2021
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from _____ to_____
Commission File Number 001-36533

MEDAVAIL HOLDINGS, INC.
(Exact name of registrant as specified in its charter)
Delaware90-0772394
(State or other jurisdiction of incorporation or organization)
(I.R.S. Employer Identification Number)
6665 Millcreek Dr. Unit 1, Mississauga ON Canada
L5N 5M4
(Address of principal executive offices)(Zip Code)
+1 (905) 812-0023
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.001 per shareMDVLThe Nasdaq Stock Market LLC
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No
As of November 5, 2021, there were 32,848,154 shares of the registrant’s common stock outstanding.
1





MedAvail Holdings, Inc.
Form 10-Q
For the Three Months Ended September 30, 2021

TABLE OF CONTENTS

Page
PART I
Item 1.Financial Statements
Consolidated Condensed Balance Sheets
Consolidated Condensed Statements of Operations and Comprehensive Loss
Consolidated Condensed Statements of Shareholders' Equity (Deficit)
Consolidated Condensed Statements of Cash Flows
Notes to Consolidated Condensed Financial Statements
Item 2.Management's Discussion and Analysis of Financial Condition and Results of Operations
Item 3.Quantitative and Qualitative Disclosures about Market Risk
Item 4.Controls and Procedures
PART II
Item 1.Legal Proceedings
Item 1A.Risk Factors
Item 2.Unregistered Sales of Equity Securities and Use of Proceeds
Item 3.Defaults Upon Senior Securities
Item 4.Mine Safety Disclosures
Item 5.Other Information
Item 6.Exhibits
Signatures


2


SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q contains forward-looking statements concerning our business, operations and financial performance and condition, as well as our plans, objectives and expectations for our business, operations and financial performance and condition. Any statements contained herein that are not statements of historical facts may be deemed to be forward-looking statements. In some cases, you can identify forward-looking statements by terminology such as “anticipate,” “assume,” “believe,” “contemplate,” “continue,” “could,” “due,” “estimate,” “expect,” “goal,” “intend,” “may,” “objective,” “plan,” “predict,” “potential,” “positioned,” “seek,” “should,” “target,” “will,” “would” and other similar expressions that are predictions of or indicate future events and future trends, or the negative of these terms or other comparable terminology.
These forward-looking statements include, but are not limited to, statements about:
our plans to modify our current products, or develop new products;
the expected growth of our business and organization;
our expectations regarding the size of our sales organization and expansion of our sales and marketing efforts;
our ability to retain and recruit key personnel, including the continued development of a sales and marketing infrastructure;
our ability to obtain and maintain intellectual property protection for our products;
our ability to expand our business into new geographic markets;
our compliance with extensive Nasdaq requirements and government laws, rules and regulations both in the United States and internationally;
our estimates of expenses, ongoing losses, future revenue, capital requirements and our need for, or ability to obtain, additional financing;
our ability to identify and develop new and planned products and/or acquire new products;
our financial performance; and
developments and projections relating to our competitors or our industry.
We believe that it is important to communicate our future expectations to our investors. However, there may be events in the future that we are not able to accurately predict or control and that may cause our actual results to differ materially from the expectations we describe in our forward-looking statements. These forward-looking statements are based on management’s current expectations, estimates, forecasts and projections about our business and the industry in which we operate and management’s beliefs and assumptions and are not guarantees of future performance or development and involve known and unknown risks, uncertainties and other factors that are in some cases beyond our control. As a result, any or all of our forward-looking statements in this Quarterly Report on Form 10-Q may turn out to be inaccurate. Factors that may cause actual results to differ materially from current expectations include, among other things, those listed under “Risk Factors” and elsewhere in this Quarterly Report on Form 10-Q. Potential investors are urged to consider these factors carefully in evaluating the forward-looking statements. These forward-looking statements speak only as of the date of this Quarterly Report on Form 10-Q. We assume no obligation to update or revise these forward-looking statements for any reason, even if new information becomes available in the future.
You should not rely upon forward-looking statements as predictions of future events. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee that the future results, levels of activity, performance or events and circumstances reflected in the forward-looking statements will be achieved or occur. We undertake no obligation to update publicly any forward-looking statements for any reason after the date of this Quarterly Report on Form 10-Q to conform these statements to actual results or to changes in our expectations.
You should read this Quarterly Report on Form 10-Q and the documents that we reference in this Quarterly Report on Form 10-Q and have filed with the SEC as exhibits to the Quarterly Report on Form 10-Q with the understanding that our actual future results, levels of activity, performance and events and circumstances may be materially different from what we expect.

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PART I
Item 1. Financial Statements
MEDAVAIL HOLDINGS, INC.
Consolidated Condensed Balance Sheets
(Unaudited)
(US Dollars in thousands, except share amounts)

September 30,December 31,
20212020
Assets
Current assets:
Cash and cash equivalents$35,875 $57,936 
Restricted cash400 60 
Accounts receivable (net of allowance for doubtful accounts of $27 thousand for September 30, 2021, $40 thousand for December 31, 2020)
1,075 1,520 
Inventories4,253 2,817 
Prepaid expenses and other current assets762 1,534 
Total current assets42,365 63,867 
Property, plant and equipment, net4,632 3,795 
Right-of-use assets2,902 1,239 
Other assets248 203 
Intangible assets1,950 227 
Total assets$52,097 $69,331 
Liabilities and Stockholders' Equity
Current liabilities:
Accounts payable and accrued liabilities$7,075 $4,512 
Short-term debt1,000 2,161 
Contract liability317 275 
Current portion of lease obligations742 665 
Total current liabilities9,134 7,613 
Long-term debt, net9,466  
Long-term portion of lease obligations
2,279 651 
Total liabilities20,879 8,264 
Commitments and contingencies
Stockholders' deficit:
Common shares ($0.001 par value, 100,000,000 shares authorized, 32,754,925 and 31,816,020 shares issued and outstanding at September 30, 2021 and December 31, 2020, respectively)
33 32 
Warrants
1,373 2,614 
Additional paid-in-capital216,204 213,624 
Accumulated other comprehensive loss(6,928)(6,928)
Accumulated deficit(179,464)(148,275)
Total stockholders' equity31,218 61,067 
Total liabilities and stockholders' equity$52,097 $69,331 

The accompanying notes are an integral part of these unaudited consolidated condensed financial statements.
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MEDAVAIL HOLDINGS, INC.
Consolidated Condensed Statements of Operations and Comprehensive Loss
(Unaudited)
(US Dollars in thousands, except share and per-share amounts)


Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Sales:
Pharmacy and hardware sales$5,659 $3,926 $14,165 $7,587 
Service sales133 3,219 684 3,281 
Total sales5,792 7,145 14,849 10,868 
Cost of sales:
Pharmacy and hardware cost of sales5,539 2,132 13,744 5,343 
Service cost of sales67 30 426 116 
Total cost of sales5,606 2,162 14,170 5,459 
Gross profit186 4,983 679 5,409 
Pharmacy operations2,395 1,450 6,619 3,655 
General and administrative6,805 3,464 19,941 10,544 
Selling and marketing1,779 624 4,657 1,897 
Research and development232 154 601 532 
Merger expenses 1,324  2,607 
Operating loss(11,025)(2,033)(31,139)(13,826)
Other gain (loss), net7  206 8 
Interest income7  74 15 
Interest expense(260)(455)(328)(911)
Loss before income taxes(11,271)(2,488)(31,187)(14,714)
Income tax expense(2) (2) 
Net loss$(11,273)$(2,488)$(31,189)$(14,714)
Other comprehensive income (loss):
Foreign currency translation adjustment$ $ $ $(2)
Total comprehensive loss$(11,273)$(2,488)$(31,189)$(14,716)
Net loss per share - basic and diluted$(0.34)$(1.22)$(0.96)$(7.60)
Weighted average shares outstanding - basic and diluted32,750,8312,045,68632,580,1991,936,015

The accompanying notes are an integral part of these unaudited consolidated condensed financial statements.

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MEDAVAIL HOLDINGS, INC.
Consolidated Condensed Statements of Shareholders' Equity (Deficit)
(Unaudited)
(US Dollars in thousands, except per share amounts)

Common Shares
Preferred Shares (1)
WarrantsAdditional Paid-in-CapitalAccumulated DeficitAccumulated Other Comprehensive LossTotal Stockholders' Equity (Deficit)
SharesAmountSharesAmount
Balance at June 30, 202132,583,734 $33  $ $1,485 $215,700 $(168,191)$(6,928)$42,099 
Net loss— — — — — — (11,273)— (11,273)
Shares issued for options exercises — — — —  — —  
Exercise of warrants171,191  — — (112)139 — — 27 
Share-based compensation— — — — — 365 — — 365 
Balance at September 30, 2021
32,754,925 $33  $ $1,373 $216,204 $(179,464)$(6,928)$31,218 
Balance at December 31, 2020
31,816,020 32   2,614 213,624 (148,275)(6,928)61,067 
Net loss— — — — — — (31,189)— (31,189)
Shares issued for options exercises144,101 — — — — 241 — — 241 
Exercise of warrants794,804 1 — — (1,241)1,391 — — 151 
Share-based compensation— — — — — 948 — — 948 
Balance at September 30, 2021
32,754,925 $33  $ $1,373 $216,204 $(179,464)$(6,928)$31,218 
Balance at June 30, 20201,523,995$8 10,603,217$94,272 $1,315 $31,019 $(133,456)$(6,952)$(13,794)
Net loss— — — — (2,488)— (2,488)
Shares issued for options exercises12,532— — — 19 — — 19 
Share-based compensation— — — 65 — — 65 
Warrants issued — — 5 — — — 5 
Cumulative translation adjustment— — — — — —  
Balance at September 30, 2020
1,536,527$8 10,603,217$94,272 $1,320 $31,103 $(135,944)$(6,952)$(16,193)
Balance at December 31, 2019
1,504,2518 10,500,44093,484 698 30,829 (121,230)(6,950)(3,161)
Net loss— — — — (14,714)— (14,714)
Issuance of preferred shares— 102,777788 — — — — 788 
Shares issued for options exercises32,276— — — 50 — — 50 
Share-based compensation— — — 235 — — 235 
Warrants issued— — 622 (11)— — 611 
Cumulative translation adjustment— — — — — (2)(2)
Balance at September 30, 2020
1,536,527$8 10,603,217$94,272 $1,320 $31,103 $(135,944)$(6,952)$(16,193)

(1) $0.001 par value, 10,000,000 shares authorized at September 30, 2021 and December 31, 2020. $0.001 par value, 16,638,421 shares authorized at September 30, 2020.

The accompanying notes are an integral part of these unaudited consolidated condensed financial statements.



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MEDAVAIL HOLDINGS, INC.
Consolidated Condensed Statement of Cash Flows
(Unaudited)
(US Dollars in thousands)
Nine Months Ended September 30,
20212020
Cash flows from operating activities:
Net loss$(31,189)$(14,714)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation of property, plant, and equipment928 721 
Amortization of intangible and leased assets, and debt discount877 525 
Bad debt and other non cash receivables adjustments47 39 
Interest accretion on debt and finance leases 834 
Unrealized foreign currency gain (2)
Other loss 67 
Share-based compensation expense948 235 
Warrant expense 174 
PPP loan forgiveness gain(161) 
Changes in operating assets and liabilities:
Change in accounts receivable398 (243)
Change in inventory(2,511)(243)
Change in prepaid expenses and other current assets772 (117)
Change in accounts payable, accrued expenses and other liabilities2,180 2,427 
Change in contract liability42 (4,694)
Change in operating lease liability due to cash payments(505)(336)
Net cash used in operating activities(28,174)(15,327)
Cash flows from investing activities:
Purchase of property, plant and equipment(680)(419)
Payment of security deposits(45)(114)
Purchase of intangible assets and other assets(1,544)(82)
Net cash used in investing activities(2,269)(615)
Cash flows from financing activities:
Issuance of common shares upon exercise of options and warrants392 39 
Issuance of preferred shares 788 
Proceeds from debt10,000 8,498 
Payment of debt issuance costs(624)(69)
Repayment of debt(1,000) 
Payments on finance lease obligations
(46)(16)
Net cash provided by financing activities8,722 9,240 
Net decrease in cash, cash equivalents and restricted cash(21,721)(6,702)
Cash, cash equivalents and restricted cash at beginning of period57,996 8,849 
Cash, cash equivalents and restricted cash at end of period$36,275 $2,147 

The accompanying notes are an integral part of these unaudited consolidated condensed financial statements.
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MEDAVAIL HOLDINGS, INC.
Consolidated Condensed Statement of Cash Flows
(Unaudited)
(US Dollars in thousands)
Nine Months Ended September 30,
20212020
Supplemental noncash investing and financing activities:
Inventory transferred to property, plant and equipment$1,075 $1,182 
Property, plant and equipment transferred to intangible assets$46 $ 
Purchase of property, plant and equipment in accounts payable$56 $62 
Purchase of intangible assets in accounts payable$398 $36 
Conversion of other liability amount into warrants$ $448 
Lease liabilities arising from obtaining right of use assets:
Operating leases$2,177 $590 
Finance leases$97 $164 

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MEDAVAIL HOLDINGS, INC.
Notes to Consolidated Condensed Financial Statements
(Unaudited)
NOTE 1 - NATURE OF OPERATIONS
MedAvail Holdings, Inc., a Delaware corporation, or , MedAvail, or the Company, is a telehealth-enabled pharmacy technology company that has developed and commercialized an innovative self-service pharmacy, mobile application, kiosk and drive-thru solution. MedAvail's principal technology and product is the MedCenter, a pharmacist controlled, customer-interactive, prescription dispensing system akin to a “pharmacy in a box” or prescription-dispensing ATM. The MedCenter facilitates live pharmacist counselling via two-way audio-video communication with the ability to dispense prescription medicines under pharmacist control. MedAvail also operates SpotRx, or the Pharmacy, which is a full-service retail pharmacy utilizing the Company’s MedCenter technology. MedAvail also sells the MedCenter technology, which includes the MedCenter hardware, software, and related support services to customers such as healthcare providers and retailers for use within their own pharmacy operations.
Relevant accounting standards require that management make a determination as to whether or not substantial doubt exists as to our ability to continue as a going concern. If substantial doubt does exist, then management should determine if there are plans in place which alleviate that doubt. For the current nine months ended September 30, 2021, the Company has a net loss of $31.2 million, and negative cash flows from operations of $28.2 million. The Company's accumulated deficit as of September 30, 2021 is $179.5 million. Management has determined that there is not substantial doubt as to the Company’s ability to continue as a going concern. Our current cash on hand combined with our current borrowing capacity is expected to provide liquidity for the Company to support operations and growth for at least the next 12 months from the date of issuance of these unaudited interim consolidated condensed financial statements. However, we may have to raise additional capital to continue to fund our operations. The amount and timing of our future funding requirements will depend on many factors, including the pace and results of our growth strategy and capital market conditions. Failure to raise capital as and when needed, on favorable terms or at all, would have a negative impact on our financial condition and our ability to develop our product candidates.

NOTE 2 - BASIS OF PRESENTATION
The accompanying unaudited consolidated condensed financial statements as of September 30, 2021 and for the three and nine months ended September 30, 2021 have been prepared in accordance with generally accepted accounting principles in the United States of America ("GAAP") for unaudited interim financial information. Accordingly, the unaudited interim consolidated condensed financial statements do not include all of the information and footnotes required by GAAP for audited financial statements. The consolidated condensed balance sheet as of December 31, 2020 was derived from the Company's audited consolidated financial statements but does not include all disclosures required by GAAP for audited financial statements. In the opinion of the Company's management, the interim information includes all adjustments, which include normal recurring adjustments, necessary for a fair statement of the results for the interim periods. The footnote disclosures related to the interim financial information included herein are also unaudited. Such financial information should be read in conjunction with the consolidated financial statements and related notes thereto for the year ended December 31, 2020 included in the Company's Annual Report on Form 10-K for the year ended December 31, 2020, which was filed with the SEC on March 31, 2021, or the 2020 Form 10-K.
The preparation of financial statements in accordance with GAAP requires management to use judgment in the application of accounting policies, including making estimates and assumptions. Actual results could differ from those estimates. Estimates are used in accounting for, among other things, revenue recognition, contract loss accruals, excess, slow-moving and obsolete inventories, product warranty accruals, loss accruals on service agreements, share-based compensation expense, allowance for doubtful accounts, depreciation and amortization and in-process research and development intangible assets, impairment of long-lived assets and contingencies. Estimates and assumptions are reviewed periodically, and the effects of revisions are reflected in the consolidated condensed financial statements in the period they are deemed to be necessary.
The Company bases its estimates on the information available at the time, its experiences and various other assumptions believed to be reasonable under the circumstances including estimates of the impact of COVID-19. The extent to which COVID-19 impacts the Company’s business and financial results will depend on numerous evolving factors, including but not limited to, the severity and duration of COVID-19, the extent to which it will impact our clinic customers, employees, suppliers, vendors, and business partners. The Company assessed certain accounting matters that require consideration of estimates and assumptions in context with the information reasonably available to the Company and the unknown future impacts of COVID-19 as of September 30, 2021 and through the date of this report. The accounting matters assessed included, but were not limited to, the Company’s recoverability of, intangible and other long-lived assets including operating lease right-of-use assets. The Company’s future assessment of the magnitude and duration of COVID-19, as well as other factors, could result in
9


material impacts to the Company’s consolidated condensed financial statements in future reporting periods. Adjustments may be made in subsequent periods to reflect more current estimates and assumptions about matters that are inherently uncertain. Actual results may differ.
Principles of consolidation
The unaudited consolidated condensed financial statements include the accounts of all entities controlled by MedAvail Holdings, Inc., which are referred to as subsidiaries. The Company's subsidiaries include, MedAvail Technologies, Inc., MedAvail Technologies (US), Inc., MedAvail Pharmacy, Inc., and MedAvail, Inc. The Company has no interests in variable interest entities of which the Company is the primary beneficiary. All intercompany balances and transactions have been eliminated.

NOTE 3 - RECENT ACCOUNTING PRONOUNCEMENTS
Measurement of Credit Losses on Financial Statements
In June 2016, the FASB issued ASU No. 2016-13, “Financial Instruments-Credit Losses (Topic 326)”- Measurement of Credit Losses on Financial Instruments”, (“ASU 2016-13”), supplemented by ASU 2018-19, “Codification Improvements to Topic 326, Financial Instruments – Credit Losses”, (“ASU 2018-19”). The new standard requires entities to measure all expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. ASU 2016-13 became effective for Public Business Entities who are SEC filers for fiscal years beginning after December 15, 2019, other than smaller reporting companies, all other public business entities and private companies, with early adoption permitted. This ASU will be effective beginning in the first quarter of our fiscal year 2023. The Company is currently evaluating the impact that this new guidance will have on its consolidated condensed financial statements and related disclosures.
Recently Adopted Accounting Standards
Simplifying the Accounting for Income Taxes
In December 2019, the FASB issued ASU No. 2019-12, “Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes” (“ASU 2019-12”). This guidance removes certain exceptions related to the approach for intraperiod tax allocation, the methodology for calculating income taxes in an interim period, and the recognition of deferred tax liabilities for outside basis differences. This guidance also clarifies and simplifies other areas of ASC 740. This ASU was effective beginning in the first quarter of our fiscal year 2021. Certain amendments in this update must be applied on a prospective basis, certain amendments must be applied on a retrospective basis, and certain amendments must be applied on a modified retrospective basis through a cumulative-effect adjustment to retained earnings/(deficit) in the period of adoption. MedAvail assessed the impact of the new accounting standard on its consolidated condensed financial statements to facilitate its required adoption of the new standard on January 1, 2021. The adoption of ASU 2019-12 did not result in a material change to our consolidated condensed financial statements.
Debt with Conversion and Other Options
In August 2020, the FASB issued ASU No. 2020-06, “Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging-Contracts in Entity's Own Equity (Subtopic 815-40): Accounting For Convertible Instruments and Contracts in an Entity's Own Equity” (“ASU 2020-06”). The ASU simplifies accounting for convertible instruments by removing major separation models required under current GAAP. Consequently, more convertible debt instruments will be reported as a single liability instrument with no separate accounting for embedded conversion features. The ASU removes certain settlement conditions that are required for equity contracts to qualify for the derivative scope exception, which will permit more equity contracts to qualify for it. The ASU also simplifies the diluted net income per share calculation in certain areas. MedAvail assessed the impact of the new accounting standard on its consolidated condensed financial statements to facilitate its early adoption of the new standard on January 1, 2021. The adoption of ASU 2020-06 did not result in a material change to our consolidated condensed financial statements.
There were no recently issued and effective authoritative guidance that is expected to have a material impact on the Company’s consolidated condensed financial statements through the reporting date.

NOTE 4 - EARNINGS (LOSS) PER SHARE
Basic earnings (loss) per share is computed by dividing net income or loss available to common stockholders by the weighted-average number of common shares outstanding. Diluted earnings (loss) per share is computed by dividing net income or loss available to common stockholders by the weighted-average number of common shares plus the effect of dilutive potential common shares outstanding during the period.
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The following table presents warrants included in weighted average shares outstanding due to their insignificant exercise price, during the period they were outstanding up to when they were exercised. After these warrants were exercised the related issued and outstanding common shares are included in weighted average shares outstanding:
SharesIssuance DateExercise Date
118,228May 9, 2018May 10, 2021
309,698February 11, 2020May 10, 2021
84,911June 29, 2020May 10, 2021
58,518November 18, 2020May 10, 2021
During the three and nine months ended September 30, 2021 and 2020, there was no dilutive effect from stock options or other warrants due to the Company’s net loss position. Weighted average shares for historical periods have been adjusted for the effect of the 1.26 for 1 split on November 17, 2020. The following table sets forth the computation of basic and diluted earnings per share.
Three Months Ended September 30,Nine Months Ended September 30,
(In thousands, except share and per share amounts)2021202020212020
Net loss - basic and diluted$(11,273)$(2,488)$(31,189)$(14,714)
Weighted average shares - basic and diluted32,750,8312,045,68632,580,1991,936,015
Net loss per share - basic and diluted$(0.34)$(1.22)$(0.96)$(7.60)
As of September 30, 2021 and 2020, there were 2.9 million and 2.2 million, respectively, of option awards outstanding that were not included in the diluted shares calculation because their inclusion would have been antidilutive.

NOTE 5 - FAIR VALUE MEASUREMENTS
Assets and liabilities measured at fair value on a recurring basis were as follows:
Fair Value Hierarchy
(In thousands)September 30, 2021Level 1Level 2Level 3
Assets:
Cash and cash equivalents$35,875 $35,875 $ $ 
Restricted cash400 400   
Total assets$36,275 $36,275 $ $ 
Fair Value Hierarchy
(In thousands)December 31, 2020Level 1Level 2Level 3
Assets:
Cash and cash equivalents$57,936 $57,936 $ $ 
Restricted cash60 60   
Total assets$57,996 $57,996 $ $ 
The carrying amount of the Company’s short-term notes and PPP loan approximates fair value due to their short-term nature and the loans carry a current market rate, a Level 2 input. The carrying amount of the Company's term loan approximates fair value based upon market interest rates available to us for debt of similar risk and maturities, a Level 2 input. Refer to Note 7, Debt, for further information.

NOTE 6 - BALANCE SHEET AND OTHER INFORMATION
Restricted cash
MedAvail considers cash to be restricted when withdrawal or general use is legally restricted. During the three months ended September 30, 2021, MedAvail recovered the prior $0.06 million restricted cash balance that was held as a guarantee for certain purchasing cards. During the
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same period, pursuant to a Loan and Security Agreement with Silicone Valley Bank (See Note 7), MedAvail issued letters of credit to secure certain operating leases, and MedAvail is required to maintain a $0.40 million balance with the bank to secure the outstanding letters of credit. Due to the nature of the deposit, the balance is classified as restricted cash. Restricted cash is included in the balance for cash presented in the statements of cash flows.
Inventories
The following table presents detail of inventory balances:
September 30,December 31,
(In thousands)20212020
Inventories:
MedCenter hardware$1,739 $1,655 
Pharmacy1,985 837 
Spare parts529 325 
Total inventories$4,253 $2,817 
Pharmacy inventory was recognized in pharmacy and hardware cost of sales at $5.0 million an $1.9 million during the three months ended September 30, 2021 and 2020, respectively, and $12.2 million and $4.8 million during the nine months ended September 30, 2021 and 2020, respectively. MedCenter hardware was recognized in pharmacy and hardware cost of sales at $0.13 million and $0.04 million during the three months ended September 30, 2021 and 2020, respectively, and $0.48 million and $0.14 million during the nine months ended September 30, 2021 and 2020, respectively.
Property, plant and equipment
The following tables present property, plant and equipment balances:
Estimated useful livesSeptember 30,December 31,
(In thousands)20212020
Property, plant and equipment:
MedCenter equipment
5 years
$5,268 $4,622 
IT equipment
1 - 3 years
2,269 1,999 
Leasehold improvementslesser of useful life or term of lease866 799 
General plant and equipment
5 - 8 years
567 353 
Office furniture and equipment
5 - 8 years
369 329 
Vehicles
5 years
54 54 
Construction-in-process534 90 
Total historical cost9,927 8,246 
Accumulated depreciation(5,295)(4,451)
Total property, plant and equipment, net$4,632 $3,795 
Depreciation expense of property and equipment was $0.3 million and $0.3 million for the three months ended September 30, 2021 and 2020, respectively, and $0.9 million and $0.7 million for the nine months ended September 30, 2021 and 2020, respectively. Depreciation expense included in pharmacy and hardware cost of sales was $0.04 million and $0.05 million for the three months ended September 30, 2021 and 2020, respectively, and $0.13 million and $0.15 million for the nine months ended September 30, 2021 and 2020, respectively.
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Intangible assets
The following table presents intangible asset balances:
September 30,December 31,
(In thousands)20212020
Gross intangible assets:
Intellectual property$3,857 $3,857 
Software3,731 1,815 
Website and mobile application583 583 
Total intangible assets8,171 6,255 
Accumulated amortization:
Intellectual property(3,857)(3,857)
Software(1,781)(1,588)
Website and mobile application(583)(583)
Total accumulated amortization(6,221)(6,028)
Total intangible assets, net$1,950 $227 
Amortization expense of intangible assets was $0.09 million and $0.01 million for the three months ended September 30, 2021 and 2020, respectively, and $0.19 million and $0.07 million for the nine months ended September 30, 2021 and 2020, respectively, and are included in operating expenses.
Software includes internal use software costs that are accounted for in accordance with ASC 350. Costs associated with application development are capitalized as intangible assets. All other costs including planning, training, and conceptual evaluation are expensed.
Lessee leases
Balance sheet amounts for lease assets and leases liabilities are as follows:
September 30,December 31,
(In thousands)20212020
Assets:
Operating$2,720$1,108
Finance182131
Total assets$2,902$1,239
Liabilities:
Operating:
Current$661 $612 
Long-term2,178 572 
Finance:
Current81 53 
Long-term101 79 
Total liabilities$3,021 $1,316 
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The following table summarizes the weighted-average remaining lease term and weighted-average discount rate related to the Company’s leases as follows:
September 30,December 31,
(In thousands)20212020
Finance leases:
Weighted-average remaining lease term (years)1.82.4
Weighted-average discount rate8.7 %6.0 %
Operating leases:
Weighted-average remaining lease term (years)4.12.5
Weighted-average discount rate6.8 %6.0 %
Maturities of operating leases liabilities are as follows, in thousands:
Remaining period in 2021$176 
2022884 
2023773 
2024562 
2025478 
2026410 
Thereafter26 
Total lease payments3,309 
Less: present value discount(470)
Total leases$2,839 
Maturities of finance lease liabilities are as follows, in thousands:
Remaining period in 2021$24 
202295 
202365 
202419 
2025 
2026 
Thereafter 
Total finance lease payments203 
Less: imputed interest(21)
Total leases$182 
Operating lease expense was $0.3 million and $0.2 million for the three months ended September 30, 2021 and 2020, respectively, and $0.7 million and $0.5 million for the nine months ended September 30, 2021 and 2020, respectively.
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NOTE 7 - DEBT
The following table presents debt balances at September 30, 2021 and December 31, 2020:
September 30,December 31,
(In thousands)20212020
Short-term note due May 2021$ $1,000 
Short-term note due November 20211,000 1,000 
PPP loan 161 
Term loan10,039  
Term loan issuance costs, net(573) 
Total debt, net10,466 2,161 
Less short term debt(1,000)(2,161)
Long-term debt, net$9,466 $ 
Short-term notes
The notes do not accrue interest and may be repaid early without penalty. On May 14, 2021 the Company repaid $1.0 million on the Short-term note in accordance with the maturity schedule.
PPP loan
MedAvail received forgiveness approval of the loan on March 30, 2021 in accordance with the terms of the CARES Act.
Term loan
On June 7, 2021, the Company entered into a Loan and Security Agreement, or the Loan Agreement, with Silicon Valley Bank and SVB Innovation Credit Fund VIII, L.P., pursuant to which we borrowed $10.0 million in aggregate initial term loans, or the Initial Loans. The Company may borrow up to an additional $20.0 million in aggregate term loans (or, together with the Initial Loans, the Loans) on or before April 30, 2022, subject to no material adverse change or event of default (each as defined in the Loan Agreement) having occurred and continuing. The Loans and the Company's obligations under the Loan Agreement are guaranteed by certain of our subsidiaries and are secured by substantially all of the assets of the Company and its subsidiary guarantors.
The Loans mature on April 1, 2026. Principal repayment will commence on May 1, 2024 in equal monthly installments of the outstanding Loan balance through the maturity date. The Loans bear interest at a floating rate equal to the greater of 7.25% or the Prime Rate plus 4.0% (7.25% at September 30, 2021).
The Company may elect to prepay the Loans, in whole but not in part, at any time. If the Company elects to voluntarily prepay the Loans before the scheduled maturity date, the Company is required to pay the lenders a prepayment premium, equal to 3.0% of the outstanding principal balance if the prepayment occurs on or before June 7, 2022, 2.0% of the outstanding principal balance if the prepayment occurs on or before June 7, 2023, or 1.0% for a prepayment made after June 7, 2023, but before the scheduled maturity date. A prepayment premium is also applicable to a mandatory prepayment of the Loans upon an acceleration of the Loans. Upon a voluntary or mandatory prepayment of the Loans, the Company is also required to pay the lenders’ expenses and all accrued but unpaid interest on the Loans through the prepayment date.
A final payment fee equal to 4.75% of the original principal amount of the Loans advanced will be due at the earlier of the maturity date, acceleration of the Loans, or a voluntary or mandatory prepayment of the Loans. The final payment fee is accreted to the Loan balance over the loan term using the effective interest method.
The Loan Agreement includes customary representations and covenants that, subject to exceptions and qualifications, restrict the Company's ability to do the following things: engage in mergers, acquisitions, and asset sales; transact with affiliates; undergo a change in control; engage in businesses that are not related to existing business; add or change business locations; incur additional indebtedness; incur additional liens; make loans and investments; declare dividends or redeem or repurchase equity interests; and make certain amendments or payments in respect of any subordinated debt. In addition, the Loan Agreement contains customary affirmative covenants, including covenants regarding the payment of taxes and other obligations, maintenance of insurance, maintenance of our bank accounts, protection of our intellectual property, reporting requirements, compliance with applicable laws and regulations, and formation or acquisition of new subsidiaries.
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Upon the occurrence and during the continuance of an event of default, the lenders may declare all outstanding principal and accrued and unpaid interest under the Loan Agreement immediately due and payable and may exercise the other rights and remedies provided for under the Loan Agreement and related loan documents. The events of default under the Loan Agreement include, subject to grace periods in certain instances, payment defaults, breaches of covenants or representations and warranties, a material adverse change as defined in the Loan Agreement and with respect to certain governmental approvals, material judgments and attachments, cross defaults with certain other material indebtedness, bankruptcy and insolvency events with respect to the Company and its subsidiaries, and delisting of the Company's shares from NASDAQ.
Loan issuance costs of $0.6 million are included in long term debt and are amortized to interest expense over the loan term using the effective interest method.
NOTE 8 - INCOME TAXES
The Company incurred minimal income tax expense for the three and nine months ended September 30, 2021, respectively, due to ongoing losses and minimum state income tax obligations. The effective income tax rate in each period differed from the federal statutory tax rate of 21% primarily as a result of the ongoing losses.
As of September 30, 2021, the Company recorded a full valuation allowance against all of its net deferred tax assets due to the uncertainty surrounding the Company’s ability to utilize these assets in the future.
On March 11, 2021, the U.S. federal government enacted the American Rescue Plan Act of 2021, which did not have a material impact on our benefit for income taxes.

NOTE 9 - COMMITMENTS AND CONTINGENCIES
Legal
Following MYOS Rens Technology Inc.’s, or MYOS’s and MedAvail, Inc.’s, or MAI's, announcement of the execution of the Merger Agreement on June 30, 2020, MYOS received separate litigation demands from purported MYOS stockholders on September 16, 2020 and October 20, 2020, respectively seeking certain additional disclosures in the Form S-4 Registration Statement filed with the Securities and Exchange Commission on September 2, 2020, collectively, the Demands. Thereafter, on September 23, 2020, a complaint regarding the transactions contemplated within the Merger Agreement was filed in the Supreme Court of the State of New York, County of New York, captioned Faasse v. MYOS RENS Technology Inc., et. al., Index No.: 654644/2020 (NY Supreme Ct., NY Cnty., September 23, 2020), or the New York Complaint. On October 12, 2020, a second complaint regarding the transactions was filed in the District Court of Nevada, Clark County Nevada, captioned Vigil v. Mannello, et. al., Case No. A-20-822848-C, or the Nevada Complaint, and together with the New York Complaint, the Complaints, and collectively with the Demands, the Litigation.
The Demands and the Complaints that comprise the Litigation generally alleged that the directors of MYOS breached their fiduciary duties by entering into the Merger Agreement, and MYOS and MAI disseminated an incomplete and misleading Form S-4 Registration Statement. The New York Complaint also alleged MedAvail aided and abetted such breach of fiduciary duties.
MYOS and MAI believe that the claims asserted in the Litigation are without merit, and believe that the Form S-4 Registration Statement disclosed all material information concerning the Merger and no supplemental disclosure is required under applicable law. However, in order to avoid the risk of the Litigation delaying or adversely affecting the Merger and to minimize the costs, risks and uncertainties inherent in litigation, and without admitting any liability or wrongdoing, MYOS determined to voluntarily supplement the Form S-4 Registration Statement as described in the Current Report on Form 8-K on November 2, 2020. Subsequently, the Nevada Complaint and the New York Complaint were voluntarily dismissed. The remainder of the Litigation remains outstanding. MYOS and MAI specifically deny all allegations in the Litigation and/or that any additional disclosure was or is required.

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NOTE 10 - SHARE-BASED COMPENSATION AND WARRANTS
Share-based compensation
The following table presents the Company's expense related to share-based compensation, in thousands:
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Share-based compensation$365 $65 $948 $235 
The share-based compensation expense for the three and nine months ended September 30, 2021, included $0.03 million from 2020 ESPP expense. Expense remaining to be recognized for unvested awards from the 2012, 2018, and 2020 plans as of September 30, 2021 was $3.8 million, which will be recognized on a weighted average basis over the next 3.0 years.
The following table presents the Company's outstanding option awards activity during the nine months ended September 30, 2021:
(in thousands, except for share and per share amounts)Number of AwardsWeighted Average Exercise PriceWeighted Average Share Price on Date of ExerciseWeighted Average Fair ValueWeighted Average Remaining Contractual Life (Years)Aggregate Intrinsic Value
Outstanding, beginning of period2,439,020 $1.59 $0.77 $32,791 
Granted670,850 8.14 4.44  
Exercised/Released(144,101)1.67 $14.66 0.83 1,872 
Cancelled/Forfeited(1,909)1.65 0.83 24 
Outstanding, end of period2,963,860 $3.05 $1.59 7.99$3,173 
Vested and exercisable, end of the period1,854,062 1.88 0.91 7.342,438 
Vested and unvested exercisable, end of the period1,854,062 1.88 0.91 7.342,348 
Vested and expected to vest, end of the period2,865,212 2.98 1.55 7.953,122 
During the nine months ended September 30, 2021, the Company granted approximately 285,899 restricted stock units or RSUs to employees with a weighted average fair value of $6.50 per RSU and total aggregate intrinsic value of $1.9 million. None of the RSUs were vested as of September 30, 2021, and expense remaining to be recognized for unvested awards of $1.4 million will be recognized on a weighted average basis over the next 2.7 years.

As of September 30, 2021 and December 31, 2020, there was an aggregate of 4.2 million and 5.0 million shares of common stock, respectively, available for grant under the 2020 Plan.
Warrants
During the nine months ended September 30, 2021 no warrants were issued.
During the nine months ended September 30, 2021, warrants were exercised in exchange for issuing 794,804 shares of the Company’s common stock with total cash proceeds of $151 thousand.
Warrants exercised during the nine months ended September 30, 2021, included 565,496 held by related parties (investors), with 626,339 related party warrants outstanding as of September 30, 2021.

NOTE 11 - REVENUE AND SEGMENT REPORTING
Operating segments are the individual operations that the chief operating decision maker ("CODM"), who is our chief executive officer, reviews for purposes of assessing performance and making resource allocation decisions. The CODM currently receives the monthly management report which includes information to assess performance. The retail pharmacy services and pharmacy technology operating segments both engage in different business activities from which they earn revenues and incur expenses.
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The Company has the following two reportable segments:
Retail Pharmacy Services Segment
Retail pharmacy services segment revenue consists of products sold directly to consumers at the point of sale. MedAvail recognizes retail pharmacy sales revenue, net of taxes and expected returns, at the time it sells merchandise or dispenses prescription drugs to the customer. The Company estimates revenue based on expected reimbursements from third-party payers (e.g., pharmacy benefit managers, insurance companies and governmental agencies) for dispensing prescription drugs. The estimates are based on all available information including historical experience and are updated to actual reimbursement amounts.
Pharmacy Technology Segment
The pharmacy technology segment consists of sales and subscriptions of MedPlatform systems to customers. These agreements include providing the MedCenter prescription dispensing kiosk, software, and maintenance services. This generally includes either an initial lump sum payment upon installation of the MedCenter with monthly payments for software and services following, or monthly payments for the MedCenter along with monthly payments for software and maintenance services for subscription agreements.
In September 2020, the Company and a significant customer agreed that MedAvail had no further obligation to the customer and therefore would have no additional deliverables related to the contract liability balance, of which $4.7 million was outstanding as of December 31, 2019. As such, the Company recognized $4.7 million of revenue related to this contract during 2020. The contract revenue recognized consisted of $1.5 million of hardware sales revenue and $3.2 million of software integration for contract obligations for software programming and hardware development that were in progress but not completed.
The following table presents sales and costs of sales by segment, in thousands:
Retail Pharmacy ServicesPharmacy TechnologyTotal
Three Months Ended September 30, 2021
Sales:
Pharmacy and hardware sales:
Retail pharmacy sales$5,445 $ $5,445 
Hardware 106 106 
Subscription sales 108 108 
Total pharmacy and hardware sales5,445 214 5,659 
Service sales:
Software integration   
Software 51 51 
Maintenance and support 44 44 
Installation 11 11 
Professional services and other 27 27 
Total service sales 133 133 
Total sales5,445 347 5,792 
Cost of sales5,366 240 5,606 
Gross profit$79 $107 $186 
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Retail Pharmacy Services
Pharmacy Technology(1)
Total
Three Months Ended September 30, 2020
Sales:
Pharmacy and hardware sales:
Retail pharmacy sales$2,186 $ $2,186 
Hardware 1,625 1,625 
Subscription sales 115 115 
Total pharmacy and hardware sales2,186 1,740 3,926 
Service sales:
Software integration 3,168 3,168 
Software 15 15 
Maintenance and support 17 17 
Installation   
Professional services and other 19 19 
Total service sales 3,219 3,219 
Total sales2,186 4,959 7,145 
Cost of sales2,042 120 2,162 
Gross profit$144 $4,839 $4,983 
(1) Includes $1.5 million of hardware sales and $3.2 million of software integration sales associated with a non-recurring commercial agreement.
Retail Pharmacy ServicesPharmacy TechnologyTotal
Nine Months Ended September 30, 2021
Sales:
Pharmacy and hardware sales:
Retail pharmacy sales$13,357 $ $13,357 
Hardware 470 470 
Subscription sales 338 338 
Total pharmacy and hardware sales13,357 808 14,165 
Service sales:
Software integration   
Software 125 125 
Maintenance and support 115 115 
Installation 39 39 
Professional services and other 405 405 
Total service sales 684 684 
Total sales13,357 1,492 14,849 
Cost of sales13,130 1,040 14,170 
Gross profit$227 $452 $679 
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Retail Pharmacy Services
Pharmacy Technology(1)
Total
Nine Months Ended September 30, 2020
Sales:
Pharmacy and hardware sales:
Retail pharmacy sales$5,196 $ $5,196 
Hardware 2,048 2,048 
Subscription sales 343 343 
Total pharmacy and hardware sales5,196 2,391 7,587 
Service sales:
Software integration 3,168 3,168 
Software 25 25 
Maintenance and support 40 40 
Installation 28 28 
Professional services and other 20 20 
Total service sales 3,281 3,281 
Total sales5,196 5,672 10,868 
Cost of sales5,059 400 5,459 
Gross profit$137 $5,272 $5,409 
(1)Includes $1.5 million of hardware sales and $3.2 million of software integration sales associated with a non-recurring commercial agreement.
The following table presents assets and liabilities by segment, in thousands:
Retail Pharmacy ServicesPharmacy TechnologyCorporateTotal
September 30, 2021
Assets$11,867 $4,740 $35,490 $52,097 
Liabilities$5,976 $4,108 $10,795 $20,879 
December 31, 2020
Assets$6,012 $5,547 $57,772 $69,331 
Liabilities$2,203 $3,422 $2,639 $8,264 
The following table presents long-lived assets, which include property, plant, and equipment and right-of-use-assets by geographic region, based on the physical location of the assets, in thousands:
September 30,December 31,
20212020
Long-lived assets:
United States$7,108 $4,533 
Canada426 501 
Total long-lived assets$7,534 $5,034 

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Item 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
You should read the following discussion in conjunction with our audited historical consolidated condensed financial statements for the year ended December 31, 2020, which are included in the Annual Report on Form 10-K, filed with the SEC on March 31, 2021, and our unaudited consolidated condensed financial statements for the three and nine months ended September 30, 2021 included elsewhere in this Quarterly Report on Form 10-Q. This Management's Discussion and Analysis of Financial Condition and Results of Operations contains statements that are forward-looking. These statements are based on current expectations and assumptions that are subject to risks, uncertainties and other factors. Actual results could differ materially because of the factors discussed below or elsewhere in this Quarterly Report on Form 10-Q. See Part II, Item 1A. "Risk Factors" of this Quarterly Report on Form 10-Q, Part II, Item 1A. "Risk Factors" of the Quarterly Report on Form 10-Q for the quarter ended March 31, 2021, and Part I, Item 1A. "Risk Factors" of the 2020 Form 10-K for the year ended December 31, 2020. Unless otherwise indicated or the context otherwise requires, references herein to “MedAvail,” “MedAvail Holdings,” “we,” “us,” “our,” and the “Company” refers to MedAvail Holdings, Inc. and its subsidiaries.
Overview
We are a technology-enabled retail pharmacy company that is transforming full-service pharmacy. Through our full-stack pharmacy technology platform, and personal one-on-one service, we bring pharmacy-dispensing capability to the point of care, resulting in lower costs, higher patient satisfaction, improved medication adherence and better health outcomes.
We offer a unique, pharmacy technology solution which is anchored around our core technology called the MedAvail MedCenter™, or the MedCenter. The MedCenter enables on-site pharmacy in medical clinics, retail store locations, employer sites with and without onsite clinics, and any other location where onsite prescription dispensing is desired. The MedCenter establishes an audio-visual connection to a live pharmacist enabling prescription drug dispensing to occur directly to a patient while still providing real-time supervision by a pharmacist. Although its technology platform has broad application, we are currently focused on serving high-value Medicare members in the United States of America, or U.S.
We currently deploy the MedCenter solution through two distinct commercialization channels. First, we own and operate a full retail pharmacy business in the U.S. under the name SpotRx™, or SpotRx. The SpotRx pharmacy business is structured as a hub-and-spoke model where a central pharmacy supports and operates MedCenter kiosks embedded in medical clinics, usually in close proximity to the central pharmacy. The second commercialization channel is a direct ‘sell-to’ model, whereby we sell the MedCenter technology and subscriptions for the associated software directly to large healthcare providers and retailers for use within their own pharmacy operations.
The MedCenter kiosk works in tandem with our Remote Dispensing System®, or the Remote Dispensing System, which consists of customer-facing software for remote ordering of medications for pick-up at a MedCenter, or next day home delivery. Supporting its MedCenter kiosks and Remote Dispensing System is our back-end MedPlatform® Enterprise Software, or the MedPlatform Enterprise Software, which controls dispensing and MedCenter monitoring; and supporting Pharmacy Management System software, which allows connection to our supporting team of pharmacists and kiosk administrators.
Our kiosks come in two models: the M4 MedCenter and the M5 MedCenter. The M4 MedCenter kiosk is designed to fit in waiting rooms, hallways, and lobbies. The M5 MedCenter is a larger kiosk designed as a full pharmacy replacement with the ability to serve 3-4 customers simultaneously. It can also be configured for drive through dispensing, similar to bank ATM drive through lanes.
Traditional retail pharmacies are built around a physical store front. In order to dispense medication, these stores must have a pharmacist onsite for all hours of operation. Most pharmacies have reduced hours of operation based on customer purchasing patterns in order to contain labor cost, which results in further reduced consumer access. Furthermore, retail pharmacy wait times are typically 30 to 60 minutes or more, causing substantial delays for the consumer. During the COVID-19 pandemic, most people are looking to minimize the amount of physical contact that can lead to further disease contraction, especially for those most vulnerable, such as the elderly or those with compromised immune systems. Consequently, some patients are foregoing filling their prescribed medications, leading to declining health, increased healthcare costs and increased morbidity.
Components of Operating Results for the Nine Months Ended September 30, 2021
We are not profitable and have incurred operating losses in each year since inception. Our net losses were $31.2 million and $14.7 million for the nine months ended September 30, 2021 and 2020, respectively. As of September 30, 2021, we had an accumulated deficit of $179.5 million. Substantially all of our operating losses resulted from expenses incurred in connection with building out our retail pharmacy services operating footprint and from general and administrative costs associated with our operations.
We expect to incur significant additional expenses and operating losses for the foreseeable future as we initiate and continue the technology development, deployment of our MedCenter technology and adding personnel necessary to operate as a public company with rapidly growing retail pharmacy operations in the United States. In addition, operating as a publicly traded company involves the hiring of additional financial
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and other personnel, upgrading our financial information systems and incurring costs associated with operating as a public company. We expect that our operating losses will decrease and turn positive as we execute our growth strategies within our operating segments. If our management accelerates deployment into new states, operating losses could increase in the near-term, as we grow and scale our operations; we expect operating performance to turn positive once each state reaches sufficient scale in sales volume.
As of September 30, 2021, we had cash and cash equivalents of $35.9 million. We will continue to require additional capital to continue our technology development and commercialization activities and build out our pharmacy operations to serve our growing customer base. Accordingly, in November 2020 we completed the sale of additional equity through a private placement funding, where we raised $83.9 million. Additionally, in June 2021 we entered into a term loan and borrowed $10.0 million. Although we believe the proceeds from the private placement, loan proceeds, and borrowing capacity provide sufficient funding to execute our current growth plan, due to market risks (as outlined in the "Risk Factors" section of this Quarterly Report on Form 10-Q), we expect a need to raise additional capital to continue to fund our operations. The amount and timing of our future funding requirements will depend on many factors, including the pace and results of our growth strategy and capital market conditions. Failure to raise capital as and when needed, on favorable terms or at all, would have a negative impact on our financial condition and our ability to develop product candidates.
We have two reportable segments: Retail Pharmacy Services and Pharmacy Technology. These reportable segments are generally defined by how we execute our go-to-market strategy to sell products and services.
Overview of Retail Pharmacy Services Segment
The Retail Pharmacy Services operating segment operates as SpotRx, or the Pharmacy, a full-service retail pharmacy utilizing our automated pharmacy technology, primarily servicing Medicare patients in the United States. In operating SpotRx, we employ the pharmacy team, purchase the medications, and deploy our proprietary technology, the MedCenter, directly into the Medicare-focused clinics. This is an end-to-end turnkey solution.
Overview of Pharmacy Technology Segment
MedAvail Technologies develops and commercializes the MedCenter for direct sale or subscription to third-party customers, including some of the world’s largest healthcare providers and systems, as well as large retail chains that provide full retail-pharmacy services using our technology.

Results of Operations for the Three Months Ended September 30, 2021
Sales – Retail Pharmacy and Hardware and Service
Retail pharmacy and hardware sales
Retail pharmacy sales from the retail pharmacy services segment are derived from sales of prescription medications and over-the-counter products to patients. Medications are sold and delivered by various methods including dispensing product directly from the MedCenter, patient pick up at MedAvail’s SpotRx pharmacy locations or home delivery of medications to patient residences. Hardware sales from the pharmacy technology segment are derived from either the sales or subscription of the MedCenter to customers.
Service sales
Services sales from the pharmacy technology segment are derived from installation and support services.
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Sales
Three Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
Pharmacy and hardware sales:(in thousands)
Retail pharmacy sales$5,445 $2,186 $3,259 149 %
Hardware106 1,625 (1,519)(93)%
Subscription sales108 115 (7)(6)%
Total pharmacy and hardware sales5,659 3,926 1,733 44 %
Service sales:
Software integration— 3,168 (3,168)— %
Software51 15 36 240 %
Maintenance and support44 17 27 159 %
Installation11 — 11 — %
Professional services and other27 19 42 %
Total service sales133 3,219 (3,086)(96)%
Total sales$5,792 $7,145 $(1,353)(19)%
During the three months ended September 30, 2021, retail pharmacy and hardware sales increased $1.7 million to $5.7 million compared to the same period in 2020. The $1.7 million increase was due to a $3.3 million increase from volume growth in prescription sales at existing sites and additional sites launched in the remaining period in 2020 and 2021 in Arizona, California and Michigan, offset by the decrease in hardware sales from the third quarter 2020. During the third quarter 2020, MedAvail and a significant customer agreed that we had no further obligation to the customer related to a commercial contract. This revenue is non-recurring and was recorded as $1.5 million of hardware sales and $3.2 million of software integration sales for contract obligations that were in progress but not completed.

During the three months ended September 30, 2021, services sales decreased $3.09 million to $0.13 million compared to the same period in 2020. The decrease was primarily due to the aforementioned commercial agreement.
Cost of Sales – Pharmacy and Hardware and Service
Pharmacy and hardware cost of sales
Cost of sales consists primarily of prescription medications, and other over-the-counter health products; and costs associated with MedCenters sold to third-party customers.
Service cost of sales
Cost of sales consists primarily of costs incurred to install and maintain MedCenters at third-party customer locations.
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Costs of sales
Three Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
Retail pharmacy and hardware cost of sales:(in thousands)
Prescription drugs$4,969 $1,916 $3,053 159 %
Shipping396 125 271 217 %
Hardware129 44 85 193 %
Depreciation45 47 (2)(4)%
Total retail pharmacy and hardware cost of sales5,539 2,132 3,407 160 %
Service cost of sales:
Professional services16 — 16 — %
Maintenance and support services46 30 16 53 %
Installation services— — %
Total service cost of sales67 30 37 123 %
Total cost of sales$5,606 $2,162 $3,444 159 %
During the three months ended September 30, 2021, retail pharmacy and hardware cost of sales increased $3.4 million to $5.5 million compared to the same period in 2020. The increase was primarily due to costs associated with volume growth in prescription sales at existing sites and additional sites launched in the remaining period in 2020 and 2021 in Arizona, California and Michigan. Shipping costs, related to our home delivery service via third-party courier, increased $0.3 million compared to the same period in 2020. This increase is due to increased utilization of the service due to higher telehealth clinic visits caused by the Covid-19 pandemic.
During the three months ended September 30, 2021, service cost of sales were reasonably consistent with prior period.
Pharmacy operations
Pharmacy operations consist of costs incurred to operate retail pharmacies including pharmacy labor costs, and pharmacy license fees. Wages and salaries consist of compensation costs incurred for all pharmacy operations related employees and contractors including bonuses, health plans, severance, and contractor costs.
Other pharmacy operations expenses consist of consulting and professional fees, maintenance fees, supply costs, and other costs.
Depreciation of property, plant and equipment includes depreciation on MedCenters, IT equipment, leasehold improvements, general plant and equipment, software, office furniture and equipment and vehicles. Amortization of intangible assets consists of amortization of intellectual property, website and mobile applications and software.
Three Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
Pharmacy operations expenses:(in thousands)
Wages and salaries$1,605 $1,131 $474 42 %
Other pharmacy operations expenses476 54 422 781 %
Depreciation of property, plant and equipment220 252 (32)(13)%
Amortization of intangible assets94 13 81 623 %
Total pharmacy operations expenses$2,395 $1,450 $945 65 %
During the three months ended September 30, 2021, pharmacy operations expenses increased $0.9 million to $2.4 million compared to the same period in 2020. This increase was primarily due to the opening of three additional central pharmacy locations in the remaining period in 2020, including two in California and one in Michigan. Additionally, volume growth continued to ramp at existing pharmacy locations, thus increasing pharmacy personnel and supplies during the remaining period in 2020 and into 2021, resulting in increased operating costs. Amortization of intangible assets has increased as a result of deploying internally developed software in our pharmacy operations.
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General and administrative
General and administrative expenses consist of personnel costs, facility expenses and expenses for outside professional services, including legal, audit and accounting services. Personnel costs consist of salaries, benefits and share-based compensation. Facility expenses consist of rent and other related costs. Corporate insurance, office supplies and technology expenses are also captured within general and administrative expenses. We incurred and expect to incur additional expenses as a result of being a public company, including expenses related to compliance with the rules and regulations of the SEC, Nasdaq, additional insurance, investor relations and other administrative expenses and professional services.
We have a stock option plan whereby awards are granted to certain of our employees. The fair value of the stock options and restricted stock units granted by us to our employees is recognized as compensation expense on a straight-line basis over the applicable vesting period. We measure the fair value of the stock options using the Black-Scholes option pricing model as of the grant date. Shares issued upon the exercise of stock options and vesting of restricted stock units are new shares. We estimate forfeitures based on historical experience and expense related to awards is adjusted over the term of the awards to reflect their probability of vesting. All fully vested awards are expensed.
Three Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
General and administrative expenses:(in thousands)
Wages and salaries$4,005 $2,274 $1,731 76 %
Professional services549 247 302 122 %
Rent and utilities484 362 122 34 %
Office and IT supplies454 346 108 31 %
Insurance462 64 398 622 %
Share-based compensation365 65 300 462 %
Travel and other employee expenses174 45 129 287 %
Other general and administrative expenses312 61 251 411 %
Total general and administrative expenses$6,805 $3,464 $3,341 96 %
During the three months ended September 30, 2021, general and administrative costs increased approximately $3.3 million to $6.8 million compared to the same period in 2020. This increase was primarily due to hiring additional administrative staff as well as other investments necessary for our growth and becoming a public company. Additionally, increases in other general expenses, such as director and officer insurance, auditor fees, and legal fees were also partly a consequence of operating as a public company.
Selling and marketing
Selling and marketing expenses consist of marketing and advertising costs, personnel costs, and marketing related expenses for outside professional services. Wages and salaries consist of compensation costs incurred for all selling and marketing employees, and contractors including bonuses, health plans, severance, and contractor costs.
Three Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
Selling and marketing expenses:(in thousands)
Wages and salaries$1,538 $523 $1,015 194 %
Marketing110 82 28 34 %
Travel and other employee expenses117 15 102 680 %
Other selling and marketing expenses14 10 250 %
Total selling and marketing expenses$1,779 $624 $1,155 185 %
During the three months ended September 30, 2021, selling and marketing costs increased approximately $1.2 million to $1.8 million compared to the same period in 2020. This increase was primarily due to personnel related costs associated with hiring additional Clinic Account Managers (CAMs) and Regional Directors, which directly support the medical clinic’s staff and patients at the clinics where we are deployed.
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Research and development
Research and development expenses represent costs incurred to develop and innovate our MedCenter platform technology, including development work on hardware, software and supporting information technology infrastructure. Wages and salaries consist of compensation costs incurred for research and development employees and contractors including bonuses, health plans, severance, and contractor costs.
We recognize hardware development costs as they are incurred. When hardware is constructed for use by customers, costs are capitalized after technological feasibility is achieved and expensed before technological feasibility is achieved. Costs of hardware completed but not yet placed in service are capitalized as equipment (a long-lived asset) on the consolidated condensed balance sheets. Costs of hardware completed and placed in service with customers are capitalized as equipment and depreciated over the estimated useful life of the equipment.
Software development costs are accrued and expensed based on ASC 985, which is for software that we intend to sell (in conjunction with related hardware). Any software development costs that are incurred prior to the point where the project has demonstrated technological feasibility are expensed as they are incurred. Once technological feasibility has been established, most development costs are capitalized. Once development is complete and the software is made available for release to customers, capitalization no longer is appropriate because any remaining costs are considered ongoing maintenance and support. These are expensed as they are incurred.
Three Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
Research and development expenses:(in thousands)
Wages and salaries$165 $136 $29 21 %
Materials53 17 36 212 %
Other expenses14 13 1300 %
Total research and development expenses$232 $154 $78 51 %
During the three months ended September 30, 2021, research and development costs increased approximately $0.08 million. This increase was primarily due to ongoing product improvement activities, including efforts to integrate our MedPlatform® Enterprises Software to the EPIC pharmacy management system.
Other gain (loss)
During the three months ended September 30, 2021, other gain (loss) of $7 thousand was not significant.
Interest income and expense
Interest expense consists of accrued interest on outstanding debt and is payable monthly.
Three Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
Interest income:(in thousands)
Interest income$$— $%
Total interest income$$— $%
Interest expense:
Interest expense$(260)$(455)$195 (43)%
Total interest expense$(260)$(455)$195 (43)%
During the three months ended September 30, 2021, interest expense decreased compared to the same period in 2020 due to a convertible note that was outstanding through the third quarter in 2020 and settled in November 2020. On March 24, 2016, MedAvail and a significant customer and investor entered into a subordinated secured convertible promissory five-year note agreement for $10.0 million or the Convertible Note. This Convertible Note was convertible into common shares at the holder’s request. The Convertible Note, including accrued interest, was repaid in its entirety on November 17, 2020. For more detail on outstanding debt and associated maturities, see Note 7 to the unaudited consolidated condensed financial statements presented elsewhere in this Quarterly Report on Form 10-Q.

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Results of Operations for the Nine Months Ended September 30, 2021
Sales – Retail Pharmacy and Hardware and Service
Retail pharmacy and hardware sales
Retail pharmacy sales from the retail pharmacy services segment are derived from sales of prescription medications and over-the-counter products to patients. Medications are sold and delivered by various methods including dispensing product directly from the MedCenter, patient pick up at MedAvail’s SpotRx pharmacy locations or home delivery of medications to patient residences. Hardware sales from the pharmacy technology segment are derived from either the sales or subscription of the MedCenter to customers.
Service sales
Services sales from the pharmacy technology segment are derived from installation and support services.
Sales
Nine Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
Pharmacy and hardware sales:(in thousands)
Retail pharmacy sales$13,357 $5,196 $8,161 157 %
Hardware470 2,048 (1,578)(77)%
Subscription sales338 343 (5)(1)%
Total pharmacy and hardware sales14,165 7,587 6,578 87 %
Service sales:
Software integration— 3,168 (3,168)— %
Software125 25 100 400 %
Maintenance and support115 40 75 188 %
Installation39 28 11 39 %
Professional services and other405 20 385 1925 %
Total service sales684 3,281 (2,597)(79)%
Total sales$14,849 $10,868 $3,981 37 %
During the nine months ended September 30, 2021, retail pharmacy and hardware sales increased $6.6 million to $14.2 million compared to the same period in 2020. The $6.6 million increase was due to a $8.2 million increase from volume growth in prescription sales at existing sites and additional sites launched in the remaining period in 2020 and 2021 in Arizona, California and Michigan, offset by the decrease in hardware sales. During the third quarter 2020, MedAvail and a significant customer agreed that we had no further obligation to the customer related to a commercial contract. This revenue is non-recurring and was recorded as $1.5 million of hardware sales and $3.2 million of software integration sales for contract obligations that were in progress but not completed.
During the nine months ended September 30, 2021, services sales decreased $2.6 million to $0.7 million compared to the same period in 2020. The decrease was primarily due to the aforementioned agreement. The increase in software sales was due to the related increase in pharmacy and hardware sales, and professional services associated with contracted software work enabling a large health system customer to fully integrate their back-end pharmacy management system with our MedPlatform® Enterprise Software that was completed during the third quarter 2021.
Cost of Sales – Pharmacy and Hardware and Service
Pharmacy and hardware cost of sales
Cost of sales consist primarily of prescription medications, and other over-the-counter health products; and costs associated with MedCenters sold to third-party customers.
Service cost of sales
Cost of sales consists primarily of costs incurred to install and maintain MedCenters at third-party customer locations.
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Costs of sales
Nine Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
Retail pharmacy and hardware cost of sales:(in thousands)
Prescription drugs$12,154 $4,778 $7,376 154 %
Shipping976 281 695 247 %
Hardware482 137 345 252 %
Depreciation132 147 (15)(10)%
Total retail pharmacy and hardware cost of sales13,744 5,343 8,401 157 %
Service cost of sales:
Professional services301 — 301 — %
Maintenance and support services105 90 15 17 %
Installation services20 26 (6)(23)%
Total service cost of sales426 116 310 267 %
Total cost of sales$14,170 $5,459 $8,711 160 %
During the nine months ended September 30, 2021, retail pharmacy and hardware cost of sales increased $8.4 million to $13.7 million compared to the same period in 2020. The increase was primarily due to costs associated with volume growth in prescription sales at existing sites and additional sites launched in the remaining period in 2020 and 2021 in Arizona, California and Michigan. Shipping costs, related to our home delivery service via third-party courier, increased $0.7 million compared to the same period in 2020. This increase is due to increased utilization of the service due to higher telehealth clinic visits caused by the Covid-19 pandemic.
During the nine months ended September 30, 2021, service cost of sales increased $0.3 million to $0.4 million compared to the same period in 2020. The increase was due primarily to costs associated with contracted software integration work enabling a large health system customer to fully integrate their backend pharmacy management system with our MedPlatform® Enterprise Software.
Pharmacy operations
Pharmacy operations consist of costs incurred to operate retail pharmacies including pharmacy labor costs, and pharmacy license fees. Wages and salaries consist of compensation costs incurred for all pharmacy operations related employees and contractors including bonuses, health plans, severance, and contractor costs.
Other pharmacy operations expenses consist of consulting and professional fees, maintenance fees, supply costs, and other costs.
Depreciation of property, plant and equipment includes depreciation on MedCenters, IT equipment, leasehold improvements, general plant and equipment, software, office furniture and equipment and vehicles. Amortization of intangible assets consists of amortization of intellectual property, website and mobile applications and software.
Nine Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
Pharmacy operations expenses:(in thousands)
Wages and salaries$4,788 $2,841 $1,947 69 %
Other pharmacy operations expenses997 130 867 667 %
Depreciation of property, plant and equipment641 615 26 %
Amortization of intangible assets193 69 124 180 %
Total pharmacy operations expenses$6,619 $3,655 $2,964 81 %
During the nine months ended September 30, 2021, pharmacy operations expenses increased $3.0 million to $6.6 million compared to the same period in 2020. This increase was primarily due to the opening of three additional central pharmacy locations in the remaining period in 2020, including two in California and one in Michigan. Additionally, volume growth continued to ramp at existing pharmacy locations, this increasing pharmacy personnel and supplies during the remaining period in 2020 and into 2021, resulting in increased operating costs. Amortization of intangible assets has increased as a result of deploying internally developed software in our pharmacy operations.
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General and administrative
General and administrative expenses consist of personnel costs, facility expenses and expenses for outside professional services, including legal, audit and accounting services. Personnel costs consist of salaries, benefits and share-based compensation. Facility expenses consist of rent and other related costs. Corporate insurance, office supplies and technology expenses are also captured within general and administrative expenses. We incurred and expect to incur additional expenses as a result of becoming a public company, including expenses related to compliance with the rules and regulations of the SEC, Nasdaq, additional insurance, investor relations and other administrative expenses and professional services.
We have a stock option plan whereby awards are granted to certain of our employees. The fair value of the stock options and restricted stock units granted by us to our employees is recognized as compensation expense on a straight-line basis over the applicable vesting period. We measure the fair value of the stock options using the Black-Scholes option pricing model as of the grant date. Shares issued upon the exercise of stock options and vesting of restricted stock units are new shares. We estimate forfeitures based on historical experience and expense related to awards is adjusted over the term of the awards to reflect their probability of vesting. All fully vested awards are fully expensed.
Nine Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
General and administrative expenses:(in thousands)
Wages and salaries$10,965 $6,773 $4,192 62 %
Professional services2,714 669 2,045 306 %
Rent and utilities1,303 1,014 289 29 %
Office and IT supplies1,147 920 227 25 %
Insurance1,357 167 1,190 713 %
Share-based compensation948 235 713 303 %
Travel and other employee expenses552 321 231 72 %
Other general and administrative expenses955 445 510 115 %
Total general and administrative expenses$19,941 $10,544 $9,397 89 %
During the nine months ended September 30, 2021, general and administrative costs increased approximately $9.4 million to $19.9 million compared to the same period in 2020. This increase was primarily due to hiring additional administrative staff as well as other investments necessary for our growth and becoming a public company. Additionally, increases in other general expenses, such as director and officer insurance, auditor fees, and legal fees were also partly a consequence of operating as a public company.
Selling and marketing
Selling and marketing expenses consist of marketing and advertising costs, personnel costs, and marketing related expenses for outside professional services. Wages and salaries consist of compensation costs incurred for all selling and marketing employees, and contractors including bonuses, health plans, severance, and contractor costs.
Nine Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
Selling and marketing expenses:(in thousands)
Wages and salaries$4,032 $1,532 $2,500 163 %
Marketing379 260 119 46 %
Travel and other employee expenses226 76 150 197 %
Other selling and marketing expenses20 29 (9)(31)%
Total selling and marketing expenses$4,657 $1,897 $2,760 145 %
During the nine months ended September 30, 2021, selling and marketing costs increased approximately $2.8 million to $4.7 million compared to the same period in 2020. This increase was primarily due to personnel related costs associated with hiring additional Clinic Account Managers (CAMs) and Regional Directors, which directly support the medical clinic’s staff and patients at the clinics where we are deployed.
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Research and development
Research and development expenses represent costs incurred to develop and innovate our MedCenter platform technology, including development work on hardware, software and supporting information technology infrastructure. Wages and salaries consist of compensation costs incurred for research and development employees and contractors including bonuses, health plans, severance, and contractor costs.
We recognize hardware development costs as they are incurred. When hardware is constructed for use by customers, costs are capitalized after technological feasibility is achieved and expensed before technological feasibility is achieved. Costs of hardware completed but not yet placed in service are capitalized as equipment (a long-lived asset) on the consolidated condensed balance sheets. Costs of hardware completed and placed in service with customers are capitalized as equipment and depreciated over the estimated useful life of the equipment.
Software development costs are accrued and expensed based on ASC 985, which is for software that we intend to sell (in conjunction with related hardware). Any software development costs that are incurred prior to the point where the project has demonstrated technological feasibility are expensed as they are incurred. Once technological feasibility has been established, most development costs are capitalized. Once development is complete and the software is made available for release to customers, capitalization no longer is appropriate because any remaining costs are considered ongoing maintenance and support. These are expensed as they are incurred.
Nine Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
Research and development expenses:(in thousands)
Wages and salaries$498 $385 $113 29 %
Materials73 140 (67)(48)%
Other expenses30 23 329 %
Total research and development expenses$601 $532 $69 13 %
During the nine months ended September 30, 2021, research and development costs increased approximately $0.07 million. This increase was primarily due to ongoing product improvement activities, including efforts to integrate our MedPlatform® Enterprises Software to the EPIC pharmacy management system; partially offset by a decrease in materials costs associated with the completion of certain development work related to our M5 MedCenter technology in 2020.
Other gain (loss)
During the nine months ended September 30, 2021, other gain (loss) included a gain of $0.2 million, primarily from PPP loan forgiveness. MedAvail received forgiveness of the loan on March 30, 2021 in accordance with the terms of the CARES Act.
Interest income and expense
Interest expense consists of accrued interest on outstanding debt and is payable monthly.
Nine Months Ended September 30,2021 vs. 2020
20212020Amount Change% Change
Interest income:(in thousands)
Interest income$74 $15 $59 393 %
Total interest income$74 $15 $59 393 %
Interest expense:
Interest expense$(328)$(911)$583 (64)%
Total interest expense$(328)$(911)$583 (64)%
During the nine months ended September 30, 2021, interest expense decreased compared to the same period in 2020 due to a convertible note that was outstanding through the third quarter in 2020 and settled in November 2020. On March 24, 2016, MedAvail and a significant customer and investor entered into a subordinated secured convertible promissory five-year note agreement for $10.0 million or the Convertible Note. This Convertible Note was convertible into common shares at the option holder’s request. The Convertible Note, including accrued interest, was repaid in its entirety on November 17, 2020. For more detail on outstanding debt and associated maturities, see Note 7 to the unaudited consolidated condensed financial statements presented elsewhere in this Quarterly Report on Form 10-Q.
30



Liquidity and Capital Resources
Sources of Liquidity
Since inception through September 30, 2021, our operations have been financed primarily by net cash proceeds from the sale of stock from private placements, the sale of redeemable preferred stock and debt. As of September 30, 2021, we had $35.9 million in cash and cash equivalents and an accumulated deficit of $179.5 million. Although we believe our cash and cash equivalents and borrowing capacity are sufficient to execute our current growth plan for the foreseeable future, due to market risks (as outlined in the "Risk Factors" section of this Quarterly Report on Form 10-Q) and opportunities, we expect a need to raise additional capital to continue to fund our operations. The amount and timing of our future funding requirements will depend on many factors, including the pace and results of our growth strategy and capital market conditions. Failure to raise capital as and when needed, on favorable terms or at all, would have a negative impact on our financial condition and our ability to develop our product candidates. Our management actively evaluates matters of liquidity and growth capital needs, including evaluating debt and equity as sources of growth capital with a focus on lower overall weighted average cost of capital and favorable financing terms.
Cash Flows
The following table summarizes our cash flows for the nine months ended September 30, 2021 and 2020:
Nine Months Ended September 30,
2021 vs. 2020
(In thousands)20212020Amount Change% Change
Cash used in operating activities$(28,174)(15,327)$(12,847)84 %
Cash used in investing activities(2,269)(615)(1,654)269 %
Cash provided by financing activities8,722 9,240 (518)(6)%
Net decrease in cash and cash equivalents, and restricted cash$(21,721)$(6,702)$(15,019)224 %
Operating Activities
During the nine months ended September 30, 2021, cash used in operating activities increased $12.8 million to $28.2 million compared to the same period in 2020. The increase was primarily due to an increase in inventory, operating expenses from wages and salaries, and costs attributable to the launch and growth of our retail pharmacy operations in Arizona, California, Michigan, and Florida, and operating as a public company.
Investing Activities
During the nine months ended September 30, 2021, cash used in investing activities increased $1.7 million to $2.3 million compared to the same period in 2020. The increase was primarily due to an increase in investment in property, plant and equipment and intangible assets associated with investments in retail pharmacy services operations in Arizona, California, Michigan, and Florida.
Financing Activities
During the nine months ended September 30, 2021, cash provided by financing activities decreased $0.5 million to $8.7 million compared to the same period in 2020. During the nine months ended September 30, 2020, the activity was primarily from the issuance of preferred stock and debt, and in the same period in 2021 the activity was primarily from issuing debt.

Critical Accounting Policies and Estimates
There were no significant changes in our critical accounting policies in the nine months ended September 30, 2021, from those previously disclosed in Part II, Item 7 of our Annual Report on Form 10-K for the year ended December 31, 2020, filed with the SEC on March 31, 2021.
Recent Accounting Pronouncements
For a discussion of recent accounting pronouncements, see Part II, Item 7 of our Annual Report on Form 10-K for the year ended December 31, 2020, filed with the SEC on March 31, 2021, and Note 3: "Recent Accounting Pronouncements" in the notes to our unaudited consolidated condensed financial statements included elsewhere in this Quarterly Report Form 10-Q.

31


Item 3. Quantitative and Qualitative Disclosures About Market Risk
As a “smaller reporting company”, we are not required to provide the information required by this Item.

Item 4. Controls and Procedures
Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended, or the Exchange Act, as of the end of the period covered by this report. Based on such evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of such period, our disclosure controls and procedures are effective.
Changes in Internal Control Over Financial Reporting
There have not been any changes in our internal control over financial reporting (as such term is defined in Rules 13a15(f) and 15d-15(f) under the Exchange Act) during the quarter ended September 30, 2021 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

32


PART II
Item 1. Legal Proceedings
Following MYOS Rens Technology Inc.’s, or MYOS’s and MedAvail, Inc.’s, or MAI's, announcement of the execution of the Merger Agreement on June 30, 2020, MYOS received separate litigation demands from purported MYOS stockholders on September 16, 2020 and October 20, 2020, respectively seeking certain additional disclosures in the Form S-4 Registration Statement filed with the Securities and Exchange Commission on September 2, 2020, collectively, the Demands. Thereafter, on September 23, 2020, a complaint regarding the transactions contemplated within the Merger Agreement was filed in the Supreme Court of the State of New York, County of New York, captioned Faasse v. MYOS RENS Technology Inc., et. al., Index No.: 654644/2020 (NY Supreme Ct., NY Cnty., September 23, 2020), or the New York Complaint. On October 12, 2020, a second complaint regarding the transactions was filed in the District Court of Nevada, Clark County Nevada, captioned Vigil v. Mannello, et. al., Case No. A-20-822848-C, or the Nevada Complaint, and together with the New York Complaint, the Complaints, and collectively with the Demands, the Litigation.
The Demands and the Complaints that comprise the Litigation generally alleged that the directors of MYOS breached their fiduciary duties by entering into the Merger Agreement, and MYOS and MAI disseminated an incomplete and misleading Form S-4 Registration Statement. The New York Complaint also alleged MedAvail aided and abetted such breach of fiduciary duties.
MYOS and MAI believe that the claims asserted in the Litigation are without merit, and believe that the Form S-4 Registration Statement disclosed all material information concerning the Merger and no supplemental disclosure is required under applicable law. However, in order to avoid the risk of the Litigation delaying or adversely affecting the Merger and to minimize the costs, risks and uncertainties inherent in litigation, and without admitting any liability or wrongdoing, MYOS determined to voluntarily supplement the Form S-4 Registration Statement as described in the Current Report on Form 8-K on November 2, 2020. Subsequently, the Nevada Complaint and the New York Complaint were voluntarily dismissed. The remainder of the Litigation remains outstanding. MYOS and MAI specifically deny all allegations in the Litigation and/or that any additional disclosure was or is required.

Item 1A. Risk Factors
In addition to the other information set forth in this Quarterly Report on Form 10-Q, you should carefully consider the factors discussed below as well as in Part I, Item IA of our Annual Report on Form 10-K for the year ended December 31, 2020 (the “2020 Annual Report”) and in Part II, Item 1A – Risk Factors contained in our Quarterly Report on Form 10-Q for the quarter ended March 31, 2021 (the “Q1 2021 Quarterly Report”) which could materially affect our business, financial condition or operating results. The risks described in this Quarterly Report on Form 10-Q, in our 2020 Annual Report and in the Q1 2021 Quarterly Report are not the only risks we face. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition or operating results.
Risks Related to Ownership of the Company’s Securities
The terms of our credit agreement require us to meet certain operating and financial covenants and place restrictions on our operating and financial flexibility. If we raise additional capital through debt financing, the terms of any new debt could further restrict our ability to operate our business.
We entered into a senior secured term loan facility with Silicon Valley Bank, or SVB, on June 7, 2021, or the Loan Agreement, pursuant to which we borrowed $10.0 million in aggregate initial term loans, or the Initial Loans. The Company may borrow up to an additional $20.0 million in aggregate term loans (or, together with the Initial Loans, the Loans) on or before April 30, 2022, subject to no material adverse change or event of default (each as defined in the Loan Agreement) having occurred and continuing. The Loans are secured by substantially all of our assets, subject to certain exceptions. The Loan Agreement contains a number of restrictive covenants, and the terms may restrict our current and future operations, particularly our ability to respond to certain changes in our business or industry, or take future actions. See Note 7 to our unaudited interim condensed financial statements included elsewhere in this Quarterly Report on Form 10-Q for more information. The Loan Agreement includes customary representations and covenants that, subject to exceptions and qualifications, restrict our ability to do the following things: engage in mergers, acquisitions, and asset sales; transact with affiliates; undergo a change in control; engage in businesses that are not related to our existing business; add or change business locations; incur additional indebtedness; incur additional liens; make loans and investments; declare dividends or redeem or repurchase equity interests; and make certain amendments or payments in respect of any subordinated debt. In addition, the Loan Agreement contains customary affirmative covenants, including covenants regarding the payment of taxes and other obligations, maintenance of insurance, maintenance of our bank accounts, protection of our intellectual property, reporting requirements, compliance with applicable laws and regulations, and formation or acquisition of new subsidiaries. The Loan Agreement also contains customary events of default. If we fail to comply with such covenants, payments or other terms of the Loan Agreement, our lender could declare an event of default, which would give it the right to declare all borrowings outstanding, together with accrued and unpaid interest and fees, to be immediately due and payable. In addition, our lender would have the right to proceed against the assets we provided as collateral
33


pursuant to the Loan Agreement. If the debt under the Loan Agreement was accelerated, we may not have sufficient cash or be able to sell sufficient assets to repay this debt, which would harm our business and financial condition.
The Company does not expect to pay any cash dividends in the foreseeable future
We expect to retain our future earnings, if any, to fund the development and growth of our business. As a result, capital appreciation, if any, of our common stock is expected to be its stockholders’ sole source of gain, if any, for the foreseeable future. In addition, the terms of the Loan Agreement restrict our ability to pay dividends to limited circumstances. Accordingly, investors must rely on sales of their common stock after price appreciation, which may never occur, as the only way to realize any future gains on their investments.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
None.

Item 3. Defaults Upon Senior Securities
None.

Item 4. Mine Safety Disclosures
None.

Item 5. Other Information
None.
34


Item 6. Exhibits
Incorporated by Reference
Exhibit NumberDescriptionFormExhibitFiling Date
3.18-K3.1November 18, 2020
3.28-K3.2November 18, 2020
4.18-K4.1November 18, 2020
4.2S-4/A4.9October 9, 2020
4.38-K4.3November 18, 2020
10.1#8-K10.15November 18, 2020
10.2#8-K10.11November 18, 2020
10.3#8-K10.12November 18, 2020
10.4#8-K10.13November 18, 2020
10.5#8-K10.14November 18, 2020
10.6S-410.21September 3, 2020
10.7§S-410.23September 3, 2020
10.8§S-410.24September 3, 2020
10.9S-410.8September 3, 2020
10.10#§S-410.15September 3, 2020
10.11#§S-410.16September 3, 2020
10.12#§S-410.17September 3, 2020
10.13#§S-410.18September 3, 2020
10.14#§S-410.19September 3, 2020
10.158-K10.1June 11, 2021
10.16#8-K10.1September 20, 2021
10.17#8-K10.1September 20, 2021
31.1*
31.2*
32.1**
35


Incorporated by Reference
Exhibit NumberDescriptionFormExhibitFiling Date
101*Inline XBRL Document Set for the consolidated condensed financial statements and accompanying notes in Part I, Item 1, “Financial Statements” of this Quarterly Report on Form 10-Q
104*Inline XBRL for the cover page of this Quarterly on Form 10-Q, included in the Exhibit 101 Inline XBRL Document Set
§ Portions of this exhibit have been redacted in compliance with Regulation S-K Item 601(a)(6) and Item 601(b)(10).
# Indicates a management contract or compensatory plan.
* Filed herewith.
** Furnished herewith.
36


SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its
behalf by the undersigned thereunto duly authorized.


MEDAVAIL HOLDINGS, INC.
Date: November 9, 2021By:/s/ Ed Kilroy
 Ed Kilroy
 President, Chief Executive Officer, and Principal Executive Officer
By:/s/ Ramona Seabaugh
Ramona Seabaugh
Chief Financial Officer and Principal Financial Officer


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