Form 6-K NICE Ltd. For: Jul 07
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SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 6-K
REPORT OF FOREIGN PRIVATE ISSUER
PURSUANT TO RULE 13A-16 OR 15D-16 OF
THE SECURITIES EXCHANGE ACT OF 1934
For the month of June 2022 (Report No. 1)
Commission File Number: 0-27466
NICE LTD.
(Translation of Registrant’s Name into English)
13 Zarchin Street, P.O. Box 690, Ra’anana, Israel
(Address of Principal Executive Offices)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
Form 20-F ☒ Form 40-F ☐
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1): ____
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7): ____
CONTENTS
This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:
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99.1
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NICE Actimize Named Category Winner as “Best Solution for Managing Financial Crime” by 2022 Europe RegTech Insight Awards, dated June 1, 2022.
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99.2
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NICE Actimize Announces ENGAGE LIVE, the Industry’s Largest Financial Crime Virtual Event, Hosting Lawyer and Human Rights Advocate Amal Clooney and Bestselling Financial Fraud Author Tom
Wright, dated June 2, 2022.
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99.3
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NICE Actimize Xceed AI Cloud Platform Chosen by American State Bank to Manage AML and Fraud Risk Management, dated June 8, 2022.
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99.4
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NICE Actimize Named Category Winner for Suitability in WealthTechAsia Awards for the Second Consecutive Year, dated June 9, 2022.
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99.5
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NICE Investigate Chosen by Nottinghamshire Police to Digitally Transform Evidence Management Processes via the Cloud, dated June 14, 2022.
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99.6
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NICE Robotic Process Automation Named a Technology Leader in 2022 SPARK Matrix™ Report, dated June 15, 2022.
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99.7
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NICE Captures 2022 “Customer Experience Technology of the Year” Award from National Technology News, dated June 21, 2022.
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99.8
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‘Ease of Use’ Has Just Become Easier with NICE RPA’s Latest Innovations extending the capabilities of NEVA for a Frictionless User Experience, dated June 22, 2022.
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99.9
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NICE CXone Awarded TMC’s 2022 Cloud Computing Product of the Year Award, dated June 23, 2022.
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99.10
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NICE Actimize Positioned as Category Leader in the Inaugural Chartis Research Communications Monitoring Solutions 2022 Market and Vendor Landscape Report, dated June 30, 2022.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.
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NICE LTD.
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Name:
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/s/ Tali Mirsky
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Title:
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Corporate VP, General Counsel and Corporate Secretary
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Dated:
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July 7, 2022
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EXHIBIT INDEX
This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:
Exhibit 99.1
NICE Actimize Named Category Winner as “Best Solution for Managing Financial
Crime” by 2022 Europe RegTech Insight Awards
NICE Actimize’s entity-centric approach improves the accuracy of financial crime detection
through a stronger understanding of customers and their data
Hoboken, NJ, June 1, 2022 – NICE Actimize (Nasdaq: NICE) was named the category winner for “Best
Solution for Managing Financial Crime” in A-Team Group's 2022 Europe RegTech
Insight Awards marking its fifth consecutive yearly win across this awards competition. Following its shortlisting by a panel of judges, NICE
Actimize and its portfolio of financial crime solutions, which includes anti-money laundering, holistic conduct surveillance, and other advanced risk and compliance solutions, were the recipient of the most online votes in the category derived from
reader/online nominations from within the RegTech Insight community and verified by A-Team Group editors and its RegTech advisory board.
Recently, NICE Actimize introduced its advanced, X-Sight
Entity Risk SaaS financial crime solution, an innovative solution that produces a single risk score that enables a financial institution to gain a greater understanding of their clients across the organization. Powered by artificial
intelligence, machine learning, entity resolution, and network analytics, X-Sight Entity Risk enhances the efficacy of advanced anti-money laundering, enterprise fraud prevention, and other financial services applications.
Craig Costigan, CEO, NICE Actimize,
stated, “As we innovate with expanded cloud delivery, and further automation throughout the complete lifecycle management of data, the industry demonstrates its confidence in our complete end-to-end financial crime and compliance capabilities from
capture and archive functionality to our true holistic, cloud-native markets surveillance portfolio and anti-money laundering solutions.”
“Congratulations to NICE Actimize for winning this year’s RegTech Insight Award Europe for Best Solution for Managing Financial Crime.
This year’s RegTech Insight Europe awards have been extremely popular and competitive, highlighting established solution providers and innovative newcomers that help capital markets participants respond effectively and efficiently to evolving and
ever more complex regulatory requirements across the global financial services industry. Once again, we congratulate NICE Actimize on another prestigious RegTech Insight Award win," said Angela Wilbraham, CEO of A-Team Group.
With this year's competition, the 2022 RegTech Insight Awards acknowledged leading technologies and vendors in an expanded range of
regulatory technology categories. The RegTech Awards evaluation criteria for shortlisting considered the depth of involvement in capital markets, relevance of a solution or service to a selected award category, and the potential interest of a
solution or service to the publications' RegTech community.
NICE Actimize’s X-Sight Entity Risk solution delivers data intelligence from a variety of data sources to ensure an entity profile is
always accurate and analyzes entity networks and behaviors to provide a single entity trust score which informs detection and prevention systems to power their analytic precision. In addition, the continuous learnings from prevention, detection,
and investigation outcomes further enrich the profile and score, thus ringing in the era of connected intelligence — a game-changer in the fight against fraud and financial crime.
To access our financial crime white paper “Improving Outcomes with Entity-centric AML,” please click here.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial
institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime,
preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime,
sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond.
Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
.
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, NICE Actimize, [email protected], ET
Investors
Marty Cohen, +1 551 256 5354, [email protected], ET
Omri Arens, +972 3 763 0127, [email protected], CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks,
please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation
Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and
uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the
COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's
products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to
maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company;
the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in
this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.2
NICE Actimize Announces ENGAGE LIVE, the Industry’s Largest
Financial Crime Virtual Event, Hosting Lawyer and Human Rights Advocate Amal
Clooney and Bestselling Financial Fraud Author
Tom Wright
NICE Actimize subject matter experts will provide insights on addressing digital acceleration
and the trends shaping how financial institutions fight financial crime and shape customer experiences
Hoboken, N.J., June 2, 2022 – NICE Actimize, a NICE (NASDAQ: NICE) business, today announced its exciting roster of speakers and the agenda for ENGAGE LIVE, the financial
crime industry’s largest virtual customer event of the year. ENGAGE LIVE is designed to inform and inspire financial crime risk professionals at every level, with an agenda packed with transformative ideas, strategies, and insights across six
tracks and more than 30 sessions. To be held from June 8-9, more than 2,000 industry peers will join this complimentary event and participate in its informative sessions, cutting-edge demo stations, and live video chats with NICE Actimize
experts and renowned keynote speakers.
Click here to learn more and register for this industry-leading financial crime event.
ENGAGE LIVE covers the industry’s most comprehensive range of financial crime risk management topics, with tracks dedicated to anti-money laundering, enterprise fraud and authentication management, financial
markets compliance, case management, and more. Issues to be covered include regulation and enforcement, emerging threats, conduct and culture, the darkside of financial crime, and tech and innovation.
ENGAGE LIVE will also host several world-class speakers who will share their personal experiences, addressing their unique careers and observations on a range of world issues.
Kicking off ENGAGE LIVE on June 8 will be Amal Clooney, a lawyer who specializes in international law and human rights. She represents clients before international courts,
including the International Criminal Court, the International Court of Justice, and the European Court of Human Rights. She is a Visiting Professor at Columbia Law School, where she co-teaches the Human Rights course, and she is co-author of an
academic textbook titled The Right to a Fair Trial in International Law, published by Oxford University Press. In 2016 she and her husband George established the Clooney Foundation for Justice to advance justice through accountability for human
rights abuses around the world.
As a featured opening keynote for June 9, Tom Wright is a frequent speaker on financial fraud and politics. An investigative journalist and Pulitzer Prize finalist, he is a
speaker on financial fraud and politics. He is the co-author of New York Times bestseller “Billion Dollar Whale," the true story of a Wharton School graduate who orchestrated one of the world's largest-ever financial heists—and used the
proceeds to build a Hollywood empire. In 2021, Tom set up Project Brazen with his co-author, Bradley Hope. Project Brazen is a media studio uncovering true stories and developing content for TV series and podcasts.
For the event’s closing keynote on June 9, retired DEA special agents Stephen Murphy and Javier Peña will discuss the capture and downfall of the infamous Medellín cartel
kingpin, Pablo Escobar, one of the largest, most complex, multi-national, high-profile investigations of its time. Their incredible journey in pursuing the world’s first “narco-terrorist” is depicted in the Golden Globe-nominated Netflix series
“Narcos”.
Craig Costigan, CEO, NICE Actimize, said, “As the ever-changing landscape for financial crime-related threats continues to evolve and
criminals become more agile, our financial institution customers have had to adapt quickly. ENGAGE LIVE will address these issues and provide strategies that create a pathway to confronting these challenges by adopting the latest innovations
in sophisticated AI, advanced analytics, and data intelligence into their operations.”
Among the informative sessions to be held throughout ENGAGE LIVE are such topics as "From the Mind of a Fraudster: Strengthening the Weakest Link”; “The Human Toll of Financial Crime: The Role We All Play”; “When
Advisors Go Rogue: Common Scenarios and Tips to Safeguarding Your Firm”; and “Seeing Through the Corporate Façade: Money Laundering Threats in Corporate Banking.”
Please click here for further information on the NICE Actimize ENGAGE LIVE agenda.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number
one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company
provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and
insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud
native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the
Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com.
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, NICE Actimize, [email protected], ET
Investors
Marty Cohen, +1 551 256 5354, [email protected], ET
Omri Arens, +972 3 763 0127, [email protected], CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of
NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements
by Mr. Costigan, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,”
“may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to
differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth
strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies,
products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the
Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or
standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press
release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.3
NICE Actimize Xceed AI Cloud Platform Chosen by American State Bank to
Manage AML and Fraud Risk Management
Xceed’s best-in-class AI, data intelligence, and behavioral analytics within a unified cloud
platform permits mid-sized financial institutions to perform with greater agility
Hoboken, N.J., June 8, 2022 – NICE Actimize, a NICE (NASDAQ: NICE) business, today confirmed that American State Bank,
a Texas-based financial institution, has selected NICE Actimize Xceed, an all-in-one AI fraud and anti-money laundering platform, to drive the financial institution’s restructured financial crime strategy. Powered by the cloud and always-on AI,
NICE Actimize’s Xceed provides best-in-class AML, fraud and case management in a single risk platform.
From real-time onboarding through transaction monitoring, American State Bank will leverage the full Xceed FRAML (Omnichannel Fraud
and AML) solution. Xceed FRAML includes the Xceed AML Evidence Lake™ for AML, a modern anti-money laundering solution and Xceed AI & Behavioral Analytics Omnichannel Fraud Prevention.
With best-in-class case management, the NICE Actimize Xceed platform leverages AI and data intelligence at the intersection of fraud
and AML to automatically discover relationships and linkages, expediting alert and case investigations. Xceed also provides out-of-the-box AML and fraud models and data connectors tailored for mid-market organizations such as credit unions and
regional banks.
“Our rapidly expanding financial institution had outgrown its anti-money laundering and fraud-fighting systems," said Amy Frederickson, SVP of Compliance, American State Bank. “As we evaluated numerous financial crime solutions and platforms, we were
impressed by the coverage and ease of use within NICE Actimize’s Xceed and its advanced machine learning and behavioral analytics.”
“By providing a single platform leveraging AI, data
intelligence and behavioral analytics, NICE Actimize Xceed provides mid-sized financial institutions with superior financial crime and compliance risk management,” said Craig Costigan, CEO, NICE Actimize. “We look forward to supporting American State Bank’s new financial crime management
platform and its future growth in the market.”
To download an e-book on the NICE Actimize Xceed platform, please click here.
About American State Bank
American State Bank's full range of services includes personal and commercial banking loans and deposits, mortgage financing,
interest-bearing and savings accounts, debit cards, online banking, bank by mail, telephone banking, and cash management services. American State has six locations in the Tyler area (Smith County) and seven locations in Deep East Texas
(Shelby, Angelina, & Tyler Counties).
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global
financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying
financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment
fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or
Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it's never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world's #1 cloud-native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond.
Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com.
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, NICE Actimize, [email protected], ET
Investors
Marty Cohen, +1 551 256 5354, [email protected], ET
Omri Arens, +972 3 763 0127, [email protected], CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s
marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities
Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such
forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of
risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a
result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for
the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share;
an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission
(the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The
forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.4
NICE Actimize Named Category Winner for Suitability in
WealthTechAsia Awards for the Second Consecutive Year
NICE Actimize emerged as the 2022 Suitability Winner through the successful implementation of its holistic
surveillance
solutions offerings
Hoboken, N.J, June 9, 2022 – NICE Actimize, a NICE (NASDAQ: NICE) business, was named the winner in the Suitability (Pan Asia) category by WealthTechAsia Awards for the second consecutive year.
Sponsored by WealthBriefing, a publication of Clearview Financial Media and a leading global provider of business intelligence in the private banking and wealth management space, the awards program rewards achievement, top class performance,
and innovation across Asia.
NICE Actimize emerged as the 2022 Suitability Winner in supporting wealth advisors and asset managers through the successful
implementation of its holistic surveillance solutions offerings. NICE Actimize showed how it prioritized its investment in the Wealth Management and Suitability area throughout Asia, applying cloud, artificial intelligence, and advanced
analytics to solving critical needs.
NICE Actimize SURVEIL-X Suitability solution is part of the SURVEIL-X Holistic Conduct Surveillance platform
and provides coverage for a broad range of sales practices issues, helping firms meet current global regulatory requirements and helping advisors align investment recommendations with client’s investment objectives and suitability profiles.
“As wealth management firms adapt to new customer
demands, NICE Actimize’s advancements in sales practices & suitability ease the transition,” said Chris Wooten, EVP, NICE. “Reflecting
our continuing commitment to the Asian market, we are seeing widespread adoption of our innovative surveillance solutions, meeting regulatory obligations while
managing client risk, encouraging lifelong customer relationships, and building a robust suitability compliance program.”
“For the second year running, our winner NICE Actimize
has continued to advance its suitability offering to ensure it is at the forefront of this market,” said ClearView Financial Media’s
CEO, and Publisher of WealthBriefing, Stephen Harris. “These awards recognize the very best operators in Asia wealth management, with ‘independence’, ‘integrity’ and ‘genuine insight’ the watchwords of the judging process - such that
the awards truly reflect excellence in Asia wealth management.”
NICE Actimize SURVEIL-X Suitability for Wealth and Insurance is a comprehensive AI-powered surveillance and suitability solution that builds on the capabilities of NICE Actimize’s industry-leading
SURVEIL-X Holistic Conduct Surveillance suite. A growing body of global regulations and recommendations are requiring financial services organizations
to monitor regulated employees more closely; review their investment recommendations, transactions and accounts for suitability and undue risks; and ensure that mandated disclosures are being properly communicated.
Among the supported regulations within APAC are the Monetary Authority of Singapore's Private Banking Sales and Advisory Practices
guidance and the Securities and Futures Commission’s and Hong Kong Monetary Authority’s suitability obligations.
Earlier this year, NICE Actimize won the inaugural WealthTech
Americas award, as well as the WealthBriefing Europe award, all for Suitability further demonstrating its global leadership in this category.
For more information on NICE Actimize’s SURVEIL-X
solutions, please click here.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global
financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying
financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment
fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or
Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and
beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com.
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, [email protected], ET
Investors:
Marty Cohen, +1 551 256 5354, [email protected], ET
Omri Arens, +972 3 763 0127, [email protected], CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s
marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities
Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such
forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of
risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a
result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market
share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security
breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange
Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The
forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.5
NICE Investigate Chosen by Nottinghamshire Police to Digitally Transform
Evidence Management Processes via the Cloud
NICE Investigate is helping the police force improve efficiency while providing the best
service to crime victims, businesses and communities
Hoboken, N.J., June 14, 2022 – NICE (Nasdaq: NICE) today announced that the UK’s Nottinghamshire Police has deployed the NICE Investigate Digital Evidence Management solution to improve officer efficiency and community safety, by digitally transforming how it is managing growing volumes of digital evidence. When fully deployed, NICE Investigate will be rolled out to
more than 3,200 officers and staff, who have policing oversight for the shire county of Nottingham, a community of over one million residents. Part of NICE’s cloud-based Evidencentral platform, NICE Investigate offers law enforcement agencies an end-to-end,
scalable cloud-based solution for digitally transforming investigations and evidence management.
Chris Wooten, Executive Vice
President, NICE, commented, “Like dozens of law enforcement agencies around the world that now rely on NICE Investigate, Nottinghamshire Police is responsible for safeguarding lives and property, protecting and serving citizens,
and preventing, detecting and investigating crimes. By providing a better way to manage growing volumes of digital evidence, NICE Investigate is helping Nottinghamshire and other law enforcement departments around the world get to the truth
faster, so they can be an even greater force for good.”
Yvonne Rainford, Detective Chief
Inspector, Nottinghamshire Police stated, “The reality is, policing is changing, and nearly every job now has a digital element attached to it. We are experiencing a massive increase in digital evidence, stored in many different
places. To provide the best possible service to victims of crime, as well as businesses and communities, we needed a better way to manage our digital evidence. NICE Investigate is helping to modernize our approach, so we can reduce the risk
to victims and become a more efficient and agile force.”
Through the ability to obtain and share CCTV video faster, Nottinghamshire Police has been able to increase suspect remand rates.
Instead of traveling to the scene of a crime to collect CCTV video, Nottinghamshire Police is establishing a process where officers are now able to obtain video from registered businesses electronically and then quickly and easily share it
with the Crown Prosecution Service (CPS) through a fully electronic process as well.
“Speeding up the evidence management cycle from start to finish has proven priceless to us, allowing us to focus on justice for
victims and improve efficiency," added Rainford. "Our officers can now apply time saved to specialized investigative work."
When fully implemented, NICE Investigate will also enable officers to gather all digital evidence for their cases through a
single sign-on. This will replace the old processes of having to manually search for and retrieve evidence from different systems, request it, or drive from place to place, which can all cause case delays. NICE Investigate searches across connected systems to automatically find relevant digital evidence and deposit it into electronic case folders, speeding the investigative process and
reducing the potential for missing evidence.
To date, NICE Investigate has been integrated with Nottinghamshire Police’s NicheRMS system. The next project phase will add
integrations to a myriad of systems, including command and control, 999 recording, and drone video. The force is also looking to integrate NICE Investigate within a soon-to-be-launched platform which would provide more opportunities for UK
citizens to submit evidence.
To learn more about NICE
Investigate:
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•
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Visit the NICE website by clicking here.
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Email [email protected]
for more information.
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About Nottinghamshire Police
Nottinghamshire Police is the territorial police force responsible for policing the shire county of Nottingham and the unitary
authority of Nottingham in the East Midlands of England. The area has a population of just over one million. Located in the heart of England that is
internationally famous for Sherwood Forest, home of the Robin Hood legend, Nottinghamshire Police has a dedicated workforce of just under 3,200 officers and staff, who are supported by a growing army of hundreds of Special Constables,
cadets, and volunteers. In an average day, the force deals with 966 incidents and 225 new crimes. Learn more at https://www.nottinghamshire.police.uk/.
NICE Public Safety & Justice
With over 3,000 customers and 30 years of
experience, NICE helps all types of public safety and criminal justice agencies, from emergency communications and law enforcement, to prosecutors and courts, digitally transform how they manage digital evidence and data from beginning to
end, to get to the truth faster. NICE’s Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do
better – whether it’s responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NICE also helps everyone
work better together, so justice flows more smoothly, from incident to court. https://www.nicepublicsafety.com
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and
beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, [email protected], ET
Investors
Marty Cohen, +1 551 256 5354, [email protected], ET
Omri Arens, +972 3 763 0127, [email protected], CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of
NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities
Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such
forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number
of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including
as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in
demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of
market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other
security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and
Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form
20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.6
NICE Robotic Process Automation Named a Technology Leader in 2022 SPARK
Matrix™ Report
Quadrant Knowledge Solutions latest report on the RPA market identifies unique differentiators in NICE’s robust
solution portfolio, including the AI-driven Automation Finder and Desktop Analytics.
Hoboken, N.J., June 15, 2022 – NICE (Nasdaq: NICE) today announced that it has been recognized as a Technology Leader by Quadrant Knowledge Solutions for its advanced robotic process
automation solutions. The global advisory and consulting firm’s SPARK Matrix™: Robotic Process Automation (RPA), 2022 report stated that NICE
RPA products “enable intelligent process optimization while releasing the power of employees to provide an excellent customer experience.”
To download a copy of the complimentary report, please click
here.
The SPARK Matrix report
provides market insights, competitive evaluation and rankings of the key market participants based on several technology excellence and customer impact parameters. The NICE RPA portfolio examined by Quadrant Knowledge Solutions included attended
and unattended automation products, desktop analytics, automation discovery and design tools.
Among the market drivers highlighted in the report was the challenge faced by most organizations in identifying and prioritizing
processes for automation. In that context, Quadrant Knowledge Solutions analysts named NICE’s AI-driven automation discovery tool Automation Finder as one of its technological differentiators. It can “quickly identify and recommend which
processes within the organization should automate to maximize the bottom-line effect,” the report said.
Also singled out were the “comprehensive insights” delivered by the combination of NICE Desktop and Speech Analytics, as well as how
the suite of NICE RPA solutions “help organizations provide a seamless, consistent, and personalized customer experience across the customer journey.” A key feature of this personalization is NEVA, NICE’s attended automation solution, which was
highlighted for its ability to “interpret and understand what employees want to achieve and react in real-time with contextually rich and relevant facts.” Regarding unattended automation, the report noted that NICE’s advanced OCR technology is
key to processing unstructured data sources, such as scanned documents, charts and text messages.
In addition, the report acknowledges NICE’s robust global presence and strong customer base, which includes leading brands across an
array of industry verticals. Noting NICE’s “sophisticated technology solution and comprehensive functional capabilities,” Quadrant Knowledge Solutions analysts assessed NICE to be “well-positioned to expand its market share in the global robotic
process automation market.”
Barry Cooper, President, NICE Workforce and Customer Experience at NICE:
“We are very pleased to be recognized once again by Quadrant Knowledge Solutions as a leader in the RPA market, which reflects how
our dedication to innovation continues to bring value to customers. This is especially important in today’s world of rapid change, when intelligent process optimization is part and parcel of unleashing the full potential of your employees and
boosting business outcomes. As a one-stop-shop for automation discovery, robot design and virtual assistance, we are bringing people and technology together as we reinvent customer service.”
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond.
Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, [email protected], ET
Investors
Marty Cohen, +1 551 256 5354, [email protected], ET
Omri Arens, +972 3 763 0127, [email protected], CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s
marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation
Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and
uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the
COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's
products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to
maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company;
the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in
this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.7
NICE Captures 2022 “Customer Experience Technology of the Year” Award
from National Technology News
Honored as an innovative CX solution which delivers extraordinary customer experiences,
NICE Enlighten AI offers a
comprehensive AI and machine learning framework
Hoboken, N.J., June 21, 2022 – NICE (Nasdaq: NICE) today announced that the 2022 National Technology Awards, sponsored by National Technology News, named NICE Enlighten
AI as its “Customer Experience Technology of the Year ” award winner. In its sixth year, the awards program is a comprehensive celebration
of leading technology across a range of industries and organized by National Technology News, part of Perspective Publishing, a leading publishing and events
company. The customer experience technology category rewards companies that deliver innovative solutions that make use of data and omnichannel to ensure a seamless, efficient and positive customer experience. This is NICE Enlighten’s second
consecutive award win from National Technology News.
Enlighten AI injects intelligence into every step of the customer journey. Purpose-built and focused on creating smart, connected
self-service and human assisted interactions for customer engagement, Enlighten AI turns customer service into a powerful competitive differentiator for all brands across multiple industries.
“NICE is thrilled to receive, for the second time, this award which acknowledges our continued commitment to our customers and
helping them to deliver their own exceptional customer experiences with innovative AI technology,” said Barry Cooper, President, NICE Workforce and
Customer Experience Group. “The role of AI in enhancing the customer experience continues to expand and serve as a genuine competitive advantage for brands today. We are honored to receive this recognition.”
NICE Enlighten AI is the leading innovation that helps brands deliver personalized, frictionless customer service and experiences at
scale. Based on over 30+ years of industry experience and research, Enlighten AI analyzes every second of each customer interaction to provide deeper insights and a holistic understanding of the customer experience. Meeting customers on the
channels of their choice, Enlighten AI makes the entire contact center smarter via objective and complete analysis of every interaction.
For further information on NICE Enlighten AI, please visit our website here.
About National Technology News
National Technology News (NTN) is a key brand for technology purchasers and vendors in the UK. Following the success of the inaugural
National Technology Awards in 2017, and with growing demand for a dedicated high-level news-driven site, National Technology News was born. NTN has grown into a multi-channel news and events brand that offers companies direct access to the
decision-makers for technology in UK businesses. National Technology News is part of Perspective Publishing, a leading publishing, and events company. Perspective also publishes FStech and Retail Systems, the leading technology titles within
the financial and retail sectors within the UK.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond.
Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com.
Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, [email protected], ET
Investors
Marty Cohen, +1 551 256 5354, [email protected], ET
Omri Arens, +972 3 763 0127, [email protected], CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE
marks, please see www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities
Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such
forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of
risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a
result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for
the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share;
an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission
(the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The
forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.8
‘Ease of Use’ Has Just Become Easier with NICE RPA’s Latest Innovations
extending the capabilities of NEVA for a Frictionless User Experience
In its newest RPA release, NICE addresses the ‘ease of use’ mega trend with improved clarity and continuity
for
the business analyst, the operations team and the frontline agent
Hoboken, N.J., June 22, 2022 – NICE (Nasdaq: NICE) today announced the launch of NICE Robotic Process Automation (RPA) version 7.7, extending the capabilities of NEVA (NICE Employee
Virtual Attendant) for a more frictionless user experience. Three key innovative capabilities in the latest release include embedded on-screen web callouts
for more seamless real-time agent guidance, an AI-powered business insights dashboard for accelerated and efficient decision making, and a next-generation connectivity watchdog that identifies disruptions, analyzes their business impact,
and recommends the best option for repair. Together, these new capabilities improve employee experience while helping organizations maximize the value of
their automation projects, delivering a better customer journey.
NEVA Assist, the desktop interface that provides employees with real-time next-best-action guidance, has been enhanced with NEVA
In-App. This new user interface is embedded in a prominent on-screen location in call center applications used by employees every day, ensuring a seamless, consistent end-to-end experience. Easily tailored to suit web applications such as CRM
systems, knowledge portals, and the like, NEVA In-App removes friction in employee activities while maintaining all of NEVA’s intelligent capabilities.
For the business analyst, RPA 7.7 offers an AI-powered dashboard summarizing all business-relevant metrics and insights in one
place. This enables organizations to identify potential processes ripe for automation and employee coaching opportunities, accelerate their decision-making process, and provide more accurate, comprehensive, and informed analytical overviews.
The new dashboards also provide an unbiased, actionable summary of ROI calculations based on objective factors and analysis of potential workflow optimizations.
In the service of efforts to provide resilient process automations, the new NICE RPA release includes the next-generation
Connectivity Watcher. This AI-powered engine not only provides automatic alerts regarding connectivity breaks, but also presents the business impact of the disruption during run-time for each attended and unattended process automation.
Connectivity Watcher then provides recommendations for restoring connectivity, including modifying the project if necessary to achieve the most effective result. Supporting all types of web and legacy applications, Connectivity Watcher helps
organizations achieve consistent, frictionless automation.
Barry Cooper, President of NICE
Enterprise Group, said, “As organizations continue to feel the pressure to ramp up their service delivery to address more complex, unpredictable and emotionally driven customer demands, the release of RPA 7.7 could not have come at a
more opportune time. Smart AI, which underpins our most powerful NEVA features, needs to be leveraged to successfully handle customer scenarios in real time by empowering service agents to become more in tune with each customer's unique
needs. It is also the key to the continuous improvement and growth of process automations with NICE RPA, which in turn supports business continuity and enhances both employee and customer experiences.”
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and
beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, [email protected], ET
Investors
Marty Cohen, +1 551 256 5354, [email protected], ET
Omri Arens, +972 3 763 0127, [email protected], CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s
marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities
Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such
forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of
risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a
result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market
share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security
breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange
Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The
forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.9
NICE CXone Awarded TMC’s 2022 Cloud Computing
Product of the Year Award
NICE’s CXone is the
leading digital-first CX platform allowing organizations to create
frictionless experiences
Hoboken, N.J., June 23, 2022 – NICE (Nasdaq: NICE) today announced that TMC, a global, integrated media company, and Cloud Computing Magazine have awarded the market-leading NICE CXone cloud platform as a 2022 Cloud Computing Product of the Year. Hoboken, N.J., June xx, 2022 – NICE (Nasdaq: NICE) today announced that TMC, a
global, integrated media company, and Cloud Computing Magazine have
awarded the market-leading NICE CXone cloud platform as a 2022
Cloud Computing Product of the Year. The Cloud Computing Product of the Year Award honors vendors with the most innovative, useful, and beneficial cloud products
and services that have been available to deploy within the past year.
Offering customer experience software built for the
digital era, NICE CXone offers a smarter, digital-first solution for customer interactions. NICE CXone also offers unparalleled security and reliability,
deploying seamless customizations and pre-built integrations all through a secure and reliable cloud native platform with industry-leading uptime. Contact centers of all sizes are increasingly turning to NICE CXone to transform customer
experiences based on its proven scalability, reliability, flexibility and security. Digitally transforming with the cloud enables businesses to leverage technological advances like AI-powered chatbots and agent next-best-actions, changing
the way customers engage with companies by enabling anytime, anywhere and anyplace conveniences.
“Congratulations to the winners of the 2022 Cloud Computing Product of the Year Award,” said Rich Tehrani, CEO, TMC. “These innovative products and services are
leaders within the cloud computing space and deserve this recognition. As the cloud market evolves and enables more and more powerful computing options, we look forward to seeing their future successes.”
“NICE is committed to offering innovative products that reach customers across digital touchpoints, expanding beyond the
traditional boundaries of the contact center and driving positive business outcomes. As customer demand for effortless service from every point of engagement intensifies, we help businesses deliver proactive, digitally fluent and agile
experiences to their digital doorstep,” said Paul Jarman, NICE CXone CEO.
NICE CXone’s cloud-native customer experience platform enables CXone customers to self-select innovative products and extend the
CXone solutions every day that will positively impact business outcomes. NICE CXone offers comprehensive capabilities, including customer analytics, omnichannel routing, workforce engagement, open cloud foundation, AI, and automation, among
others. NICE CXone offers a holistic approach for improving both agent and customer experiences via its unified digital first omnichannel capabilities, workforce optimization, and real-time monitoring of digital channels to boost agent
efficiency and foster customer relationships.
For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded
as some of the most prestigious and respected honors in the communications and technology sector worldwide. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a
verifiable leader in the marketplace.
About Cloud Computing Magazine:
Cloud Computing magazine is the industry's definitive source for all things cloud - from public, community, hybrid and private
cloud to security and business continuity, and everything in between. This quarterly magazine published by TMC assesses the most important developments in cloud computing not only as they relate to IT, but to the business landscape as a
whole.
About TMC
Through education, industry news, live events and social influence, global buyers rely on TMC's content-driven marketplaces to
make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all participants. Through our
custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising
on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and
marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet .
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and
beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, [email protected], ET
Investors
Marty Cohen, +1 551 256 5354, [email protected], ET
Omri Arens, +972 3 763 0127, [email protected], CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of
NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities
Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Jarman, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such
forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number
of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including
as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in
demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of
market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other
security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and
Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form
20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.10
NICE Actimize Positioned as Category Leader in the Inaugural Chartis Research
Communications Monitoring Solutions 2022 Market and Vendor Landscape Report
NICE Actimize’s SURVEIL-X achieved
the report’s highest best-in-class rating scores
in audio and voice analytics capabilities as well as in detection analytics
Hoboken, NJ – June 30, 2022 – NICE Actimize, a NICE (NASDAQ: NICE) business, has been positioned as a Category Leader in the inaugural Chartis Research Communications Monitoring Solutions 2022 Market and Vendor Landscape Report. Chartis Research, part of Infopro Digital, is a leading provider of research and analysis on the global market for risk technology.
To secure a complimentary copy of this report,
please click here.
NICE Actimize was positioned as the highest-ranking
vendor in the Chartis RiskTech Quadrant for Communications Monitoring Solutions, 2022, across the Market Potential axis, which measures client growth, market and growth strategy, business model, and financials. NICE Actimize also
scored among the report’s highest best-in-class rating scores in audio and voice analytics capabilities as well as in detection analytics. NICE Actimize was also noted as offering advanced capabilities in data transformation, NPL and
document analysis and search capacity.
NICE Actimize’s SURVEIL-X Communication solution provides comprehensive surveillance coverage for all communication modalities (email, chat, video, and voice), asset classes and languages, in a single
cloud-ready solution. SURVEIL-X Communication includes advanced features like natural language understanding (NLU), built-in transcription, contextual querying, integrated case management and interactive dashboards, along with proven risk
detection models which weed out false positives, bolster efficiency, drive down costs and reduce regulatory risk.
“NICE Actimize has continued to expand upon its market-leading position, resulting in its Category Leader position in the
Communications Monitoring quadrant. The Actimize solution demonstrates comprehensive coverage of the communications landscape including text and voice, with differentiators including multi-language transcription engines, strong analytical
capabilities, and flexible integrations with third parties and trade surveillance. In addition, it has built on its infrastructure and deployment capabilities with its cloud offering,” said Philip Mackenzie, Research Principle, Chartis Research.
“As we continue to
innovate within our holistic communication surveillance solutions with advancements in artificial intelligence, machine learning and agile cloud delivery options, we will work closely with our customers to optimize operations, lower costs
and meet the requirements of the changing regulatory landscape,” Chris Wooten, EVP, NICE.
You may download the eBook “Transforming
Surveillance with Centralized Case Management” by clicking here at
the NICE Actimize Resource Center.
For additional information on SURVEIL-X
Communication Surveillance, please click here.
About Chartis
Chartis Research is the leading provider of research and analysis on the global market for risk technology. It is part of Infopro
Digital, which owns market-leading brands such as Risk and WatersTechnology. The goal of Chartis Research is to support enterprises as they drive business performance through improved risk management, corporate governance and compliance,
and to help clients make informed technology and business decisions by providing in-depth analysis and actionable advice on virtually all aspects of risk technology.
RiskTech Quadrant®, RiskTech100® and FinTech QuadrantTM are registered trademarks of Infopro
Digital Services Limited (http://www.chartis-research.com).
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global
financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors; assets by
identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such
concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com,
@NICE_Actimize or Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered contact center software. Over 25,000 organizations in more than 150
countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com.
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, NICE Actimize, [email protected], ET
Investors:
Marty Cohen, +1 551 256 5354, [email protected], ET
Omri Arens, +972 3 763 0127, [email protected], CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of
NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities
Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such
forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number
of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including
as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in
demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of
market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other
security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and
Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form
20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
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