Georgia Power encourages customers to take action during National Hurricane Preparedness Week

Company highlights important safety information and resources to help customers prepare for upcoming hurricane season

May 10, 2021 12:03 PM EDT

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ATLANTA, May 10, 2021 /PRNewswire/ -- Georgia Power is encouraging its 2.6 million customers to prepare for the upcoming Atlantic Hurricane Season and is partnering with the Georgia Emergency Management and Homeland Security Agency (GEMA) and the National Weather Service (NWS) to promote National Hurricane Preparedness Week, which runs May 9-15.

Georgia Power reminds customers to keep safety first during hurricane season, which begins June 1 and runs through November 30, and take time now to ready themselves, their homes and family. The company offers the following tips to help keep customers safe ahead of an emergency:

  • Build an emergency kit - Gather supplies that will last for several days for everyone living in your home. Don't forget to consider the unique needs each person or pet may have in case you have to evacuate quickly. Check out Georgia Power's video about the supplies to collect to build and maintain a robust emergency kit.
  • Have an emergency plan - Talk to your friends and family about how you will communicate in an emergency.
  • Understand your risks - Learn more about threats from potential emergencies around your home and business, such as flooding potential, dangerous trees and likelihood of blocked evacuation routes, and plan appropriate responses to them.
  • Downed Tree Safety – Downed trees are usually the cause of an outage after a major storm. Never attempt to pull tree limbs off wires yourself. Customers should call 911 or Georgia Power immediately if they see a fallen or low-hanging power line.
  • Generator Safety Never use generators in an enclosed space or near open windows. They produce dangerous carbon monoxide that can't be seen or smelled.
  • Storing Food and Medicine in an Outage During an outage, it's important to know how to safely store your food and medicine. If an extended outage seems imminent, move anything that can be frozen into the freezer. A well-stocked freezer can hold its temperature for 24 to 48 hours.

Severe weather can happen anytime across Georgia

  • Before a Storm: Know your risks of storm surge and tropical storm or hurricane strength winds. Check your emergency kit, unplug major appliances and charge cell phones in case you lose power.
  • During a Storm: Have several ways to receive emergency notifications and weather updates. If your area is under an evacuation order, follow safety orders from local officials immediately.
  • After a Storm: Never touch any downed or low-hanging wire, including telephone or TV wires that could touch a power line. Never pull tree limbs off power lines or enter areas with debris or downed trees as downed power lines may be buried in wreckage. Additionally, do not walk or drive through standing water as it may conceal live wires brought down by the storm.

New this storm season, the company has developed a series of educational videos addressing customers' frequently asked questions about storm response and restoration that can be found here. Customers should follow @GeorgiaPower on Twitter and at www.GeorgiaPower.com/Storm for storm tips, information about restoration efforts, customer service and more.

Additional Tools You Can Use

  • Outage & Storm Center – Available at www.georgiapower.com/storm, customers can visit this site to sign up for Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
  • Outage Map – Housed within the Outage & Storm Center, Georgia Power's interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
  • Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
  • Outage Alerts – Subscribe to the free Georgia Power Outage Alert service to receive personalized notifications and updates via text message.

Infrastructure Investment – Reliability and ResiliencyThe company continually invests in infrastructure to increase the day-to-day reliability of its systems and shorten outage and repair time. The company's use of Smart Grid technology and increased automation in recent years mean an increased ability to more quickly isolate outages that do occur to smaller numbers of customers and reroute power remotely for improved reliability.

In addition, Georgia Power's operational plans, systems, infrastructure and generating plants are all designed to enhance the resiliency of the network to best withstand major occurrences, such as severe weather events, including tornadoes, hurricanes and extreme heat or cold. Resiliency investments include upgrading transmission and distribution infrastructure across the power grid, including making power lines more durable.

About Georgia PowerGeorgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

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SOURCE Georgia Power



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