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Apple (AAPL) iPhone 4S Users More Satisfied Than with iPhone 4; AT&T (T) Still Drops Calls

December 1, 2011 12:42 PM EST
Though it's no iPhone 5, the new iPhone 4S seems to be appealing to the Apple (Nasdaq: AAPL) crowd well enough.

According to new data from ChangeWave, in a survey conducted from November 2nd through 9th, about 77 percent of iPhone 4S owners said they were very satisfied, and 19 percent reported being somewhat satisfied.

Comparably, only 72 percent of iPhone 4 owners said they were very satisfied, while 21 percent were somewhat satisfied. One would assume the two surveys were conducted within the same time frame following launch of each device.

Receiving the most kudos for the iPhone 4S was Siri, the phones very-vocal digital assistant, with 49 percent saying it was the best feature. Ease of use was second at 39 percent.

Leading the list for dislikes is the low battery life, at 38 percent. Next, owners were pining for more 4G capacity, with 30 percent hating that the 4S doesn't support it.

Finally, the reported dropped call rate was halved to 2.5 percent, from 5.2 percent with the iPhone 4.

Of note, Verizon (NYSE: VZ) didn't pick up the iPhone until the end of 2010 - beginning of 2011, and ChangeWave's survey was done in July of 2010. But here's a telling stat from the 4S for both Verizon and AT&T (NYSE: T): AT&T iPhone 4S's were over 200 percent more likely to have a dropped call, with 4.1 percent of owners reporting a drop, compared with 1.3 percent on Verizon.

So there you have it, the iPhone 4S is an improvement over the previous model. Now if they could somehow work a nuclear-powered battery into the equation, most of the issues would be solved!

Shares of Apple are 1.1 percent better Thursday.


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