LivePerson (LPSN) Misses Q4 EPS by 20c, Revenues Beat; Offers 1Q & FY21 Revenue Guidance Above Consensus

February 25, 2021 5:19 PM EST

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LivePerson (NASDAQ: LPSN) reported Q4 EPS of ($0.20), $0.20 worse than the analyst estimate of $0.00. Revenue for the quarter came in at $102.1 million versus the consensus estimate of $99.06 million.

"The outstanding results of the year have confirmed LivePerson's leadership in Conversational AI. Building a digital strategy is now simply table stakes for brands. LivePerson has created the world-class Conversational AI at the heart of our Conversational Cloud that powers the best digital experiences between brands and consumers at scale." said CEO and founder, Robert LoCascio. "We are seeing a massive opportunity ahead where brands of all kinds increasingly rely on our Conversational Cloud not only for exceptional customer care but also for incremental sales and marketing. In 2021, LivePerson will continue to invest to accelerate our leadership in Conversational Commerce."

"We closed 2020 with exceptional business and financial performance, surpassing previous records across several key metrics in the fourth quarter, including revenue, profit, the quantity of 7-figure deals, average revenue per customer, and billable platform usage." added CFO John Collins. "We exceeded the high end of our guidance range for the top and bottom line, once again demonstrating our ability to enhance operating leverage while aggressively growing the business. Overall, these results reinforce our position as a clear market leader for Conversational AI and demonstrate the ease with which our platform can be adapted to meet accelerating demand across a broad spectrum of use cases, industries, and geographies."

GUIDANCE:

LivePerson sees Q1 2021 EPS of ($0.57)-($0.54), versus the consensus of ($0.06). LivePerson sees Q1 2021 revenue of $103-104 million, versus the consensus of $98.62 million.

LivePerson sees FY2021 EPS of ($2.03)-($1.91), versus the consensus of $0.00. LivePerson sees FY2021 revenue of $458-466 million, versus the consensus of $447.67 million.

For earnings history and earnings-related data on LivePerson (LPSN) click here.



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