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Form 8-K UNITEDHEALTH GROUP INC For: Jan 17

January 17, 2017 6:04 AM EST


 
 
 
 
 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
—————————————
FORM 8-K
—————————————
Current Report
Pursuant to Section 13 or 15(d) of
The Securities Exchange Act of 1934
Date of report (Date of earliest event reported): January 17, 2017
—————————————
UNITEDHEALTH GROUP INCORPORATED
(Exact name of registrant as specified in its charter)
—————————————
Delaware
 
1-10864
 
41-1321939
(State or other jurisdiction of incorporation)

 
(Commission File Number)

 
(I.R.S. Employer Identification No.)

UnitedHealth Group Center, 9900 Bren Road East, Minnetonka, Minnesota
55343
(Address of principal executive offices)
(Zip Code)
Registrant’s telephone number, including area code: (952) 936-1300
N/A
(Former name or former address, if changed since last report.)
—————————————
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
[ ] Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
[ ] Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
[ ] Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
[ ] Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 
 
 
 
 





Item 2.02.
Results of Operations and Financial Condition.

On January 17, 2017, UnitedHealth Group Incorporated (the “Company”) issued a press release announcing its fourth quarter and full year 2016 results. A copy of the press release is furnished herewith as Exhibit 99.1 and incorporated herein by reference.

The information in this Item 2.02 shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, nor shall it be deemed incorporated by reference in any Company filing under the Securities Act of 1933 or the Securities Exchange Act of 1934, except as shall be expressly set forth by specific reference in such filing.

Item 9.01.    Financial Statements and Exhibits.
Exhibit
Description
 
 
 
99.1
Press Release dated January 17, 2017




Signatures
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

Date: January 17, 2017                 
 
 
 
UNITEDHEALTH GROUP INCORPORATED
 
 
 
By:
/s/ Richard J. Mattera
 
 
 
 
Richard J. Mattera
 
 
 
 
Assistant Secretary




EXHIBIT INDEX
Exhibit
Description
 
 
 
99.1
Press Release dated January 17, 2017


        




N E W S R E L E A S E
uhglogo1a02a01a01a01a07.jpg
Investors:
Brett Manderfeld
John S. Penshorn
 
Media:
Tyler Mason
 
Vice President
Senior Vice President
 
 
Vice President
 
952-936-7216
952-936-7214
 
 
424-333-6122

(For Immediate Release)
UNITEDHEALTH GROUP REPORTS 2016 RESULTS
HIGHLIGHTED BY CONTINUED STRONG AND DIVERSIFIED GROWTH
Revenues Grew 18% Year-Over-Year to $185 Billion
Operating Earnings Exceeded $13 Billion, Up 20% Year-Over-Year
Full Year Net Earnings were $7.48 Per Share, Up 24% Year-Over-Year,
and $1.96 Per Share in the Fourth Quarter
Adjusted Net Earnings were $8.05 Per Share for the Full Year, Up 25% Year-Over-Year,
and $2.11 Per Share in the Fourth Quarter
Cash Flows from Operations were $9.8 Billion, 134% of Net Earnings

NEW YORK, NY (January 17, 2017) - UnitedHealth Group (NYSE: UNH) reported fourth quarter and full year 2016 results driven by broad-based, balanced growth across the enterprise. In 2016, UnitedHealthcare grew to serve 2.2 million more people with medical benefits, through consistent focus on improving health outcomes, increasing satisfaction and delivering greater value on behalf of the consumers it serves. Optum combined strong organic growth and strategic investments to drive revenue growth of nearly 24 percent in 2016.

“We are privileged today to serve more people in more ways than ever before, and we know further growth in 2017 and beyond rests on continuing to drive ever higher quality and increasing value to consumers, care providers and customers across our spectrum of businesses,” said Stephen J. Hemsley, chief executive officer of UnitedHealth Group.
The Company affirmed its 2017 financial outlook, including estimated revenues of $197 billion to $199 billion, net earnings of $8.75 to $9.05 per share, adjusted net earnings of $9.30 to $9.60 per share, and cash flows from operations of $11.5 billion to $12 billion.

Page 1 of 8






uhglogo1a02a01a01a01a07.jpg
Quarterly and Annual Financial Performance
 
Three Months Ended
 
Year Ended
 
December 31,
December 31,
September 30,
 
December 31,
December 31,
 
2016
2015
2016
 
2016
2015
Revenues
$47.5 billion
$43.6 billion
$46.3 billion
 
$184.8 billion
$157.1 billion
Earnings From Operations
$3.5 billion
$2.5 billion
$3.6 billion
 
$13.3 billion
$11.0 billion
Net Margin
4.0%
2.8%
4.3%
 
3.9%
3.7%

UnitedHealth Group’s full year 2016 revenues of $184.8 billion grew 17.6 percent or $27.7 billion year-over-year. Revenue growth was broad-based and balanced, reflecting growing demand for the Company’s product and service offerings. Every major business delivered double-digit percentage revenue growth, which combined to produce 2016 growth of 13.1 percent for UnitedHealthcare and 23.7 percent for Optum.
Full year 2016 earnings from operations were $13.3 billion, up 20.5 percent year-over-year, and adjusted net earnings grew 24.8 percent to $8.05 per share. Fourth quarter 2016 adjusted net earnings were $2.11 per share.
Full year 2016 cash flows from operations of $9.8 billion were 134 percent of net earnings. Fourth quarter adjusted cash flows were $2.4 billion.
The full year 2016 consolidated medical care ratio declined 50 basis points year-over-year to 81.2 percent, reflecting improved core business performance. In the fourth quarter of 2016, the combination of improved performance and reduced individual market pressure resulted in a year-over-year medical care ratio decline of 190 basis points to 80.8 percent. In the fourth quarter, $90 million in negative development from earlier quarters in the year was partially offset by $30 million in positive development from the prior year. Overall, prior year reserves developed favorably on a full year basis by $220 million in 2016 compared to $320 million in 2015.
The full year 2016 operating cost ratio of 15.2 percent decreased 30 basis points year-over-year due to shifts in business mix and improvements in productivity, partially offset by investments in quality, including Medicare Stars performance, and to support growth. The fourth quarter 2016 operating cost ratio of 15.7 percent increased from 15.1 percent in the fourth quarter of 2015 due to continued investments in quality and to support growth.
The full year 2016 tax rate of 40.3 percent and fourth quarter tax rate of 41.0 percent both decreased year-over-year by 230 basis points.

Page 2 of 8



UnitedHealth Group - Continued

Year end 2016 days claims payable of 51 days increased 1 day year-over-year and decreased 1 day sequentially; 2016 days sales outstanding rose 2 days year-over-year and 1 day sequentially to 16 days, driven by the rising mix of government business.
Return on shareholders’ equity of approximately 20 percent increased 220 basis points in 2016, while the debt to total capital ratio decreased 250 basis points year-over-year to 46.2 percent at December 31, 2016. Dividend payments grew 26.6 percent year-over-year to $2.3 billion in 2016, and the Company repurchased approximately 10 million shares for $1.28 billion in 2016, including 1.2 million shares in the fourth quarter.




Page 3 of 8





uhclogoa02a01a01a01a07.jpg

UnitedHealthcare provides health care benefits, serving individuals and employers, Medicare and Medicaid beneficiaries and the nation’s military, retirees and their families.


Quarterly and Annual Financial Performance
 
Three Months Ended
 
Year Ended

 
December 31,
December 31,
September 30,
 
December 31,
December 31,
 
2016
2015
2016
 
2016
2015
Revenues
$37.9 billion
$32.8 billion
$37.2 billion
 
$148.6 billion
$131.3 billion
Earnings From Operations
$1.7 billion
$949 million
$2.1 billion
 
$7.7 billion
$6.8 billion
Operating Margin
4.6%
2.9%
5.7%
 
5.2%
5.1%


UnitedHealthcare’s full year 2016 revenues of $148.6 billion grew $17.2 billion or 13.1 percent year-over-year. The number of people served with medical benefits grew by 2.2 million year-over-year in 2016, with balanced growth across U.S. commercial, Medicare and Medicaid offerings. In the fourth quarter of 2016, UnitedHealthcare grew to serve one-half million more consumers in domestic and international markets.
Full year 2016 earnings from operations for UnitedHealthcare of $7.7 billion increased $900 million from 2015, driven by strong, diversified growth and slightly improved operating margins. Fourth quarter 2016 earnings from operations exceeded $1.7 billion, and increased $800 million year-over-year as the recognition of premium deficiency reserves, primarily related to the individual ACA market, pressured fourth quarter 2015 operating earnings.




Page 4 of 8




UnitedHealthcare Employer & Individual
Full year revenues of $53.1 billion grew $5.9 billion or 12.5 percent year-over-year, including growth of 11.9 percent to $13.5 billion in the fourth quarter.
UnitedHealthcare Employer & Individual grew to serve 30.6 million people at December 31, 2016, an increase of 850,000 people year-over-year, with fourth quarter 2016 growth of 95,000 people served.
Risk-based commercial group plans served 375,000 more people in 2016, including growth of 205,000 in the fourth quarter. Self-funded offerings for commercial employers served 335,000 more people in 2016, including 20,000 more in the fourth quarter.
Individual insurance offerings decreased sequentially by 135,000 people in the fourth quarter, bringing full year growth to 160,000 people.
As previously announced for 2017, UnitedHealthcare reduced its offerings to the individual market, which is expected to reduce the number of people served by nearly 1 million.


UnitedHealthcare Medicare & Retirement
UnitedHealthcare grew Medicare & Retirement revenues by $6.6 billion or 13.3 percent year-over-year to $56.3 billion in 2016, including growth of 15.8 percent to $14.0 billion in the fourth quarter.
UnitedHealthcare served 7.9 million seniors with medical benefit products at year end 2016, growth of 8.6 percent year-over-year. Growth was balanced, with 395,000 more seniors participating in Medicare Advantage and 230,000 more with Medicare Supplement products. In the fourth quarter of 2016, seniors served by medical benefit products grew by 50,000 people, while stand-alone Medicare Part D prescription drug plans declined over the course of the year as UnitedHealthcare repositioned its Part D portfolio to grow in 2017.


UnitedHealthcare Community & State
In 2016, UnitedHealthcare Community & State revenues of $32.9 billion grew $4 billion or 14 percent year-over-year, reflecting strong membership growth and an increasing mix of higher need members. Fourth quarter revenues of $8.6 billion grew $1.2 billion or 16.6 percent year-over-year.
UnitedHealthcare Community & State programs served 585,000 more people year-over-year in 2016, an increase of 11 percent, including 100,000 more people in the fourth quarter, and provided benefits and services to 5.9 million people across a spectrum of programs serving 24 state customers and the District of Columbia at year end.



Page 5 of 8



optumblacka01.jpg
Optum is a health services business serving the broad health care marketplace, including payers, care providers, employers, governments, life sciences companies and consumers. Using advanced data analytics and technology, Optum’s people help improve overall health system performance: optimizing care quality, reducing costs and improving the consumer experience and care provider performance.

Quarterly and Annual Financial Performance
 
Three Months Ended
 
Year Ended
 
December 31,
December 31,
September 30,
 
December 31,
December 31,
 
2016
2015
2016
 
2016
2015
Total Revenues
$22.2 billion
$21.9 billion
$21.1 billion
 
$83.6 billion
$67.6 billion
Earnings From Operations
$1.8 billion
$1.5 billion
$1.5 billion
 
$5.6 billion
$4.3 billion
Operating Margin
8.1%
6.9%
6.9%
 
6.7%
6.3%

In 2016, Optum revenues grew by $16 billion or 23.7 percent to $83.6 billion, with fourth quarter revenues increasing to $22.2 billion. Fourth quarter revenues grew 1.2 percent year-over-year, reflecting strong double-digit percentage growth at OptumHealth and OptumInsight, offset by a 4.8 percent decline in OptumRx revenues due to known Catamaran customer losses incurred prior to its acquisition by Optum. Optum’s full year earnings from operations grew more than $1.3 billion or 31.8 percent year-over-year to $5.6 billion, and the full year operating margin was 6.7 percent. The fourth quarter operating margin of 8.1 percent expanded 120 basis points year-over-year.
OptumHealth revenues of $16.9 billion grew $3 billion or 21.4 percent year-over-year, driven by growth in health care delivery businesses, as well as expansion of behavioral services into new Medicaid markets. OptumHealth served 83 million people at year end 2016, growing to serve 5 million more people over the course of the year.
OptumInsight revenues grew 18.4 percent to $7.3 billion in 2016, including 14.7 percent in the fourth quarter, driven by growth in revenue management, business process outsourcing and technology services. Growth in OptumInsight’s revenue backlog accelerated in the second half of 2016 and backlog ended the year at $12.6 billion, up 20.7 percent year-over-year.
In 2016, OptumRx revenues increased 25.2 percent year-over-year to $60.4 billion. Fourth quarter revenues of $15.9 billion declined 4.8 percent year-over-year, due to the previously known Catamaran customer losses. Adjusting to conform to industry practice for 90 day at retail scripts, OptumRx fulfilled 1.240 billion scripts in 2016, an increase of 308 million or 33 percent over the prior year.

Page 6 of 8



About UnitedHealth Group
UnitedHealth Group (NYSE: UNH) is a diversified health and well-being company dedicated to helping people live healthier lives and helping make the health system work better for everyone. UnitedHealth Group offers a broad spectrum of products and services through two distinct platforms: UnitedHealthcare, which provides health care coverage and benefits services; and Optum, which provides information and technology-enabled health services. For more information, visit UnitedHealth Group at www.unitedhealthgroup.com or follow @UnitedHealthGrp on Twitter.

Earnings Conference Call
As previously announced, UnitedHealth Group will discuss the Company’s results, strategy and future outlook on a conference call with investors at 8:45 a.m. Eastern Time today. UnitedHealth Group will host a live webcast of this conference call from the Investors page of the Company’s website (www.unitedhealthgroup.com). Following the call, a webcast replay will be available on the same site through January 31, 2017. The conference call replay can also be accessed by dialing 1-800-695-0715. This earnings release and the Form 8-K dated January 17, 2017 can also be accessed from the Investors page of the Company’s website.

Non-GAAP Financial Information
This news release presents non-GAAP financial information provided as a complement to the results provided in accordance with accounting principles generally accepted in the United States of America (“GAAP”). A reconciliation of the non-GAAP financial information to the most directly comparable GAAP financial measure is provided in the accompanying tables found at the end of this release.

Forward-Looking Statements
The statements, estimates, projections, guidance or outlook contained in this document include “forward-looking” statements within the meaning of the Private Securities Litigation Reform Act of 1995 (PSLRA). These statements are intended to take advantage of the “safe harbor” provisions of the PSLRA. Generally the words “believe,” “expect,” “intend,” “estimate,” “anticipate,” “forecast,” “outlook,” “plan,” “project,” “should” and similar expressions identify forward-looking statements, which generally are not historical in nature. These statements may contain information about financial prospects, economic conditions and trends and involve risks and uncertainties. We caution that actual results could differ materially from those that management expects, depending on the outcome of certain factors.

Some factors that could cause actual results to differ materially from results discussed or implied in the forward-looking statements include: our ability to effectively estimate, price for and manage our medical costs, including the impact of any new coverage requirements; new laws or regulations, or changes in existing laws or regulations, or their enforcement or application, including increases in medical, administrative, technology or other costs or decreases in enrollment resulting from U.S., Brazilian and other jurisdictions’ regulations affecting the health care industry; assessments for insolvent payers under state guaranty fund laws; our ability to maintain and achieve improvement in CMS Star Ratings and other quality scores that impact revenue; reductions in revenue or delays to cash flows received under Medicare, Medicaid and other government programs, including sequestration and the effects of a prolonged U.S.

Page 7 of 8



government shutdown or debt ceiling constraints; changes in Medicare, including changes in payment methodology, the CMS Star Ratings program or the application of risk adjustment data validation audits; cyber-attacks or other privacy or data security incidents; failure to comply with privacy and data security regulations; regulatory and other risks and uncertainties of the pharmacy benefits management industry; competitive pressures, which could affect our ability to maintain or increase our market share; changes in or challenges to our public sector contract awards; our ability to execute contracts on competitive terms with physicians, hospitals and other service providers; failure to achieve targeted operating cost productivity improvements, including savings resulting from technology enhancement and administrative modernization; increases in costs and other liabilities associated with increased litigation, government investigations, audits or reviews; failure to manage successfully our strategic alliances or complete or receive anticipated benefits of acquisitions and other strategic transactions; fluctuations in foreign currency exchange rates on our reported shareholders’ equity and results of operations; downgrades in our credit ratings; adverse economic conditions, including decreases in enrollment resulting from increases in the unemployment rate and commercial attrition; the performance of our investment portfolio; impairment of the value of our goodwill and intangible assets in connection with dispositions or if estimated future results do not adequately support goodwill and intangible assets recorded for our existing businesses or the businesses that we acquire; increases in health care costs resulting from large-scale medical emergencies; failure to maintain effective and efficient information systems or if our technology products do not operate as intended; and our ability to obtain sufficient funds from our regulated subsidiaries or the debt or capital markets to fund our obligations, to maintain our debt to total capital ratio at targeted levels, to maintain our quarterly dividend payment cycle or to continue repurchasing shares of our common stock.

This list of important factors is not intended to be exhaustive. We discuss certain of these matters more fully, as well as certain risk factors that may affect our business operations, financial condition and results of operations, in our filings with the Securities and Exchange Commission, including our annual reports on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8-K. Any or all forward-looking statements we make may turn out to be wrong, and can be affected by inaccurate assumptions we might make or by known or unknown risks and uncertainties. By their nature, forward-looking statements are not guarantees of future performance or results and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. Actual future results may vary materially from expectations expressed or implied in this document or any of our prior communications. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made. We do not undertake to update or revise any forward-looking statements, except as required by applicable securities laws.








Page 8 of 8



UNITEDHEALTH GROUP
Earnings Release Schedules and Supplementary Information
Year Ended December 31, 2016
                                        
Condensed Consolidated Statements of Operations
Condensed Consolidated Balance Sheets
Condensed Consolidated Statements of Cash Flows
Supplemental Financial Information - Businesses
Supplemental Financial Information - Business Metrics
Reconciliation of Non-GAAP Financial Measures







UNITEDHEALTH GROUP
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(in millions, except per share data)
(unaudited)
 
 
Three Months Ended
December 31,
 
Years Ended
December 31,
 
 
2016
 
2015
 
2016
 
2015
Revenues
 
 
 
 
 
 
 
 
Premiums
 
$
36,740

 
$
31,727

 
$
144,106

 
$
127,163

Products
 
6,959

 
8,377

 
26,658

 
17,312

Services
 
3,563

 
3,315

 
13,236

 
11,922

Investment and other income
 
261

 
180

 
828

 
710

     Total revenues
 
47,523

 
43,599

 
184,828

 
157,107

Operating costs
 
 
 
 
 
 
 
 
Medical costs
 
29,696

 
26,229

 
117,038

 
103,875

Operating costs
 
7,455

 
6,562

 
28,039

 
24,312

Cost of products sold
 
6,308

 
7,856

 
24,416

 
16,206

Depreciation and amortization
 
527

 
484

 
2,055

 
1,693

     Total operating costs
 
43,986

 
41,131

 
171,548

 
146,086

Earnings from operations
 
3,537

 
2,468

 
13,280

 
11,021

Interest expense
 
(268
)
 
(260
)
 
(1,067
)
 
(790
)
Earnings before income taxes
 
3,269

 
2,208

 
12,213

 
10,231

Provision for income taxes
 
(1,341
)
 
(956
)
 
(4,920
)
 
(4,363
)
Net earnings
 
1,928

 
1,252

 
7,293

 
5,868

Earnings attributable to noncontrolling interests
 
(24
)
 
(34
)
 
(56
)
 
(55
)
Net earnings attributable to UnitedHealth Group common shareholders
 
$
1,904

 
$
1,218

 
$
7,237

 
$
5,813

Diluted earnings per share attributable to UnitedHealth Group common shareholders
 
$
1.96

 
$
1.26

 
$
7.48

 
$
6.01

Adjusted earnings per share attributable to UnitedHealth Group common shareholders (a)
 
$
2.11

 
$
1.40

 
$
8.05

 
$
6.45

Diluted weighted-average common shares outstanding
 
970

 
967

 
968

 
967

(a) See page 6 for a reconciliation of the non-GAAP measure




1



UNITEDHEALTH GROUP
CONDENSED CONSOLIDATED BALANCE SHEETS
(in millions)
(unaudited)
 
 

December 31,
2016
 
December 31,
2015
Assets
 
 
 
 
Cash and short-term investments
 
$
13,275

 
$
12,911

Accounts receivable, net
 
8,152

 
6,523

Other current assets
 
12,321

 
12,205

Total current assets
 
33,748

 
31,639

Long-term investments
 
23,868

 
18,792

Other long-term assets
 
65,063

 
60,823

Total assets
 
$
122,679

 
$
111,254

Liabilities, redeemable noncontrolling interests and equity
 
 
 
 
Medical costs payable
 
$
16,391

 
$
14,330

Commercial paper and current maturities of long-term debt
 
7,193

 
6,634

Other current liabilities
 
25,631

 
21,934

Total current liabilities
 
49,215

 
42,898

Long-term debt, less current maturities
 
25,777

 
25,331

Other long-term liabilities
 
7,278

 
7,564

Redeemable noncontrolling interests
 
2,012

 
1,736

Equity
 
38,397

 
33,725

Total liabilities, redeemable noncontrolling interests and equity
 
$
122,679

 
$
111,254




2



UNITEDHEALTH GROUP
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in millions)
(unaudited)
 
 
Years Ended
December 31,
 
 
2016
 
2015
Operating Activities
 
 
 
 
Net earnings
 
$
7,293

 
$
5,868

Noncash items:
 
 
 
 
Depreciation and amortization
 
2,055

 
1,693

Deferred income taxes and other
 
(1
)
 
(308
)
Share-based compensation
 
485

 
406

Net changes in operating assets and liabilities
 
(37
)
 
2,081

Cash flows from operating activities
 
9,795

 
9,740

Investing Activities
 
 
 
 
Purchases of investments, net of sales and maturities
 
(5,927
)
 
(531
)
Purchases of property, equipment and capitalized software
 
(1,705
)
 
(1,556
)
Cash paid for acquisitions, net
 
(1,760
)
 
(16,164
)
Other, net
 
37

 
(144
)
Cash flows used for investing activities
 
(9,355
)
 
(18,395
)
Financing Activities
 
 
 
 
Common share repurchases
 
(1,280
)
 
(1,200
)
Dividends paid
 
(2,261
)
 
(1,786
)
Net change in commercial paper and long-term debt
 
990

 
14,607

Other, net
 
1,540

 
618

Cash flows (used for) from financing activities
 
(1,011
)
 
12,239

Effect of exchange rate changes on cash and cash equivalents
 
78

 
(156
)
(Decrease) increase in cash and cash equivalents
 
(493
)
 
3,428

Cash and cash equivalents, beginning of period
 
10,923

 
7,495

Cash and cash equivalents, end of period
 
$
10,430

 
$
10,923



3



UNITEDHEALTH GROUP
SUPPLEMENTAL FINANCIAL INFORMATION - BUSINESSES
(in millions, except percentages)
(unaudited)
 
 
Three Months Ended
December 31,
 
Years Ended
December 31,
 
 
2016
 
2015
 
2016
 
2015
Revenues
 
 
 
 
 
 
 
 
UnitedHealthcare
 
$
37,936

 
$
32,830

 
$
148,569

 
$
131,343

Optum
 
22,167

 
21,899

 
83,593

 
67,604

Eliminations
 
(12,580
)
 
(11,130
)
 
(47,334
)
 
(41,840
)
Total consolidated revenues
 
$
47,523

 
$
43,599

 
$
184,828

 
$
157,107

Earnings from Operations
 
 
 
 
 
 
 
 
UnitedHealthcare
 
$
1,748

 
$
949

 
$
7,657

 
$
6,754

Optum (a)
 
1,789

 
1,519

 
5,623

 
4,267

Total consolidated earnings from operations
 
$
3,537

 
$
2,468

 
$
13,280

 
$
11,021

Operating Margin
 
 
 
 
 
 
 
 
UnitedHealthcare
 
4.6
%
 
2.9
%
 
5.2
%
 
5.1
%
Optum
 
8.1
%
 
6.9
%
 
6.7
%
 
6.3
%
Consolidated operating margin
 
7.4
%
 
5.7
%
 
7.2
%
 
7.0
%
 
 
 
 
 
 
 
 
 
Revenues
 
 
 
 
 
 
 
 
UnitedHealthcare Employer & Individual
 
$
13,492

 
$
12,055

 
$
53,072

 
$
47,194

UnitedHealthcare Medicare & Retirement
 
14,043

 
12,128

 
56,329

 
49,735

UnitedHealthcare Community & State
 
8,642

 
7,409

 
32,945

 
28,911

UnitedHealthcare Global
 
1,759

 
1,238

 
6,223

 
5,503

 
 
 
 
 
 
 
 
 
OptumHealth
 
4,513

 
3,668

 
16,908

 
13,927

OptumInsight
 
2,079

 
1,812

 
7,333

 
6,196

OptumRx
 
15,857

 
16,657

 
60,440

 
48,272

Optum eliminations
 
(282
)
 
(238
)
 
(1,088
)
 
(791
)
(a) Earnings from operations for Optum for the three months and year ended December 31, 2016 included $420 and $1,428 for OptumHealth; $563 and $1,513 for OptumInsight; and $806 and $2,682 for OptumRx, respectively. Earnings from operations for Optum for the three months and year ended December 31, 2015 included $390 and $1,240 for OptumHealth; $496 and $1,278 for OptumInsight; and $633 and $1,749 for OptumRx, respectively.



4




                                                            
UNITEDHEALTH GROUP
SUPPLEMENTAL FINANCIAL INFORMATION - BUSINESS METRICS

UNITEDHEALTHCARE CUSTOMER PROFILE
(in thousands)
People Served
 
December 31,
2016
 
September 30, 2016
 
December 31,
2015
Commercial risk-based - group
 
7,470

 
7,265

 
7,095

Commercial risk-based - individual
 
1,350

 
1,485

 
1,190

Commercial fee-based
 
18,900

 
18,880

 
18,565

Fee-based TRICARE
 
2,860

 
2,855

 
2,880

     Total Commercial
 
30,580

 
30,485

 
29,730

Medicare Advantage
 
3,630

 
3,600

 
3,235

Medicaid
 
5,890

 
5,790

 
5,305

Medicare Supplement (Standardized)
 
4,265

 
4,245

 
4,035

     Total Public and Senior
 
13,785

 
13,635

 
12,575

     Total UnitedHealthcare - Domestic Medical
 
44,365

 
44,120

 
42,305

International
 
4,220

 
3,970

 
4,090

     Total UnitedHealthcare - Medical
 
48,585

 
48,090

 
46,395

 
 
 
 
 
 
 
Supplemental Data
 
 
 
 
 
 
     Medicare Part D stand-alone
 
4,930

 
4,945

 
5,060


OPTUM PERFORMANCE METRICS
 
 
December 31, 2016
 
September 30, 2016
 
December 31, 2015
OptumHealth Consumers Served (in millions)
 
83

 
81

 
78

OptumInsight Contract Backlog (in billions)
 
$
12.6

 
$
12.6

 
$
10.4

OptumRx Quarterly Adjusted Scripts(a) (in millions)
 
318

 
309

 
310


(a) To conform to industry practice for 90 day retail programs, the Company adjusted how it reports retail prescriptions. This adjustment includes the conversion of 90 day non-specialty prescriptions filled through retail networks to now equal three 30 day prescriptions, similar to how home delivery prescriptions are counted. Total adjusted scripts for 2016 were 1.240 billion and our forecast for 2017 is revised accordingly to 1.250 - 1.280 billion from 1.025 - 1.055 billion.

Note: UnitedHealth Group served 134 million unique individuals across all businesses at December 31, 2016, 133 million at September 30, 2016, and 129 million at December 31, 2015.

5







UNITEDHEALTH GROUP

Reconciliation of Non-GAAP Financial Measures

                                        
Adjusted Net Earnings per Share
Adjusted Cash Flows from Operations


Use of Non-GAAP Financial Measures
 
Adjusted net earnings per share and adjusted cash flows from operations are non-GAAP financial measures. Non-GAAP financial measures should be considered in addition to, but not as a substitute for, or superior to, financial measures prepared in accordance with GAAP. Management believes that the use of adjusted net earnings per share provides investors and management useful information about the earnings impact of acquisition-related intangible asset amortization.

Management believes that the use of adjusted cash flows from operations provides investors and management with useful information to compare our cash flows from operations for the current period to that of other periods, when the Company does not receive its monthly payment from the Centers for Medicare and Medicaid Services (CMS) in the applicable quarter. CMS generally remits their monthly payments on the first calendar day of the applicable month. However, if the first calendar day of the month falls on a weekend or a holiday, CMS has typically paid the Company on the last business day of the preceding calendar month. As such, quarterly operating cash flows determined in accordance with GAAP may occasionally include CMS premium payments for two months or four months. Adjusted cash flows from operating activities presents operating cash flows assuming all CMS payments were received on the first calendar day of the applicable month.


6



UNITEDHEALTH GROUP
RECONCILIATION OF NON-GAAP FINANCIAL MEASURES
(in millions, except per share data)
(unaudited)

ADJUSTED NET EARNINGS PER SHARE (a)

 
 
Three Months Ended
December 31,
 
Years Ended
December 31,
 
Projected
Year Ended
 
 
2016
 
2015
 
2016
 
2015
 
December 31, 2017
GAAP net earnings
 
$
1,904

 
$
1,218

 
$
7,237

 
$
5,813

 
$8,450 to $8,750
Intangible amortization
 
222

 
205

 
882

 
650

 
~860
Tax effect of intangible amortization
 
(83
)
 
(71
)
 
(324
)
 
(227
)
 
~(320)
Adjusted net earnings
 
$
2,043

 
$
1,352

 
$
7,795

 
$
6,236

 
$8,990 to $9,290
 
 
 
 
 
 
 
 
 
 
 
GAAP diluted earnings per share
 
$
1.96

 
$
1.26

 
$
7.48

 
$
6.01

 
$8.75 to $9.05
Intangible amortization per share
 
0.23

 
0.21

 
0.91

 
0.67

 
~0.90
Tax effect of intangible amortization per share
 
(0.08
)
 
(0.07
)
 
(0.34
)
 
(0.23
)
 
~(0.35)
Adjusted diluted earnings per share
 
$
2.11

 
$
1.40

 
$
8.05

 
$
6.45

 
$9.30 to $9.60
(a) GAAP and adjusted net earnings per share are attributable to UnitedHealth Group common shareholders.

                                                        
ADJUSTED CASH FLOWS FROM OPERATIONS
 
 
Three Months Ended
December 31, 2016
GAAP cash flows from operations
 
$
(1,409
)
Add: October CMS premium payments received in September
 
3,777

Adjusted cash flows from operations
 
$
2,368




7


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