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SYNNEX Corporation Simplifies Selling Services with New Field Services Program

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August 24, 2016 9:29 AM EDT

Greenville, SC - August 24, 2016 - SYNNEX Corporation (NYSE: SNX), a leading Technology Solutions distributor, launched a new Field Services program under its SERVICESolv group to simplify how resellers go to market with and close field services opportunities.  Different from the engineering, pre-sales support that SYNNEX' SERVICESolv group also offers, the new field services solutions give resellers the ability to order the deployment and installation services needed as a SKU along with the products required for their customers' projects.  It also increases the speed in which resellers can respond to their customers with pricing and the scheduling of services, allowing them to focus more on selling and building relationships with their customers.

"We've made it easy for our resellers to buy and sell field services for their end-user customers with our new SERVICESolv Field Services," said Peter Larocque, President, North American Technology Solutions, SYNNEX Corporation.   "Through the program, resellers can efficiently augment their services portfolio, which gives them the opportunity to increase margins and gain more of their customers' technology budgets."

"SYNNEX' SERVICESolv Field Services program allows my team to go after more hardware opportunities that we can attach margin rich installation services to that we may not be able to pursue without their support on the back end," said Ron Caruso, Senior Vice President, HPE HPI America, NWN Corporation. "We use SYNNEX as our back-up bench so we don't have to turn down business opportunities when our team is tied up with other projects, or if the geographic region or scope is outside of what we normally handle.  We focus our efforts on selling to our customers, while SYNNEX' field services team implements digital signage installations and wireless assessments on our behalf."

The new offering from SYNNEX includes the following types of pre-SKUed field services:

  • "Extra Mile" services such as wireless site surveys and installations, onsite network installation, physical security, AV systems, telephony, digital signage, networking equipment, wireless equipment, pulling cable and fleet services;
  • Vendor-specific technology certification training for reseller sales and technical staff;
  • Warranty and depot services for Chromebooks/tablets, Pro AV products, desktops/notebooks, printers, mobility products and servers;
  • Software services such as consultation, assessment, implementation, migration, health check, training, product demos, cloud, help desk, disaster recovery and staff augmentation;
  • "Smart Hands" routine, install-related tasks such as unpacking boxes, connecting hardware, loading software, trash disposal and cleanup.

To learn more about the SYNNEX Field Services program, visit www.synnexcorp.com/us/fieldservices/ or email [email protected].

About SYNNEX
SYNNEX Corporation (NYSE: SNX), a Fortune 500 corporation, is a leading business process services company, optimizing supply chains and providing outsourced services focused on customer relationship management. SYNNEX distributes a broad range of information technology systems and products, and also provides systems design and integration solutions. Concentrix, a wholly-owned subsidiary of SYNNEX Corporation, offers a portfolio of strategic solutions and end-to-end business services around customer engagement strategy, process optimization, technology innovation, front and back-office automation and business transformation to clients in ten identified industry verticals. Founded in 1980, SYNNEX Corporation operates in 26 countries around the world. Additional information about SYNNEX may be found online at www.synnex.com.

Safe Harbor Statement
Statements in this release that are forward-looking, such as service and product  features and capabilities, involve known and unknown risks and uncertainties, which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release.

Copyright 2016 SYNNEX Corporation. All rights reserved. SYNNEX, the SYNNEX Logo, SERVICESOLV, CONCENTRIX, and all other SYNNEX company, product and services names and slogans are trademarks or registered trademarks of SYNNEX Corporation. SYNNEX, the SYNNEX Logo, and CONCENTRIX Reg. U.S. Pat. & Tm. Off. Other names and marks are the property of their respective owners. 

SNX-G




This announcement is distributed by NASDAQ OMX Corporate Solutions on behalf of NASDAQ OMX Corporate Solutions clients.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: Synnex Corporation via Globenewswire
HUG#2037034

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