Mattersight Announces Second Quarter 2016 Results
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CHICAGO, IL -- (Marketwired) -- 08/09/16 -- Mattersight Corporation (NASDAQ: MATR), the pioneer in personality-based software applications, today announced financial results for the second quarter ended June 30, 2016.
"With four new logo customers closed in Q2 and rolling four quarter bookings up 24% year-over-year, we continue to be very bullish on the growth of our sales team and the market traction from Predictive Behavioral Routing," said Mattersight CEO Kelly Conway. "Our sales pipeline is the strongest we've ever seen, and we are projecting significant revenue acceleration in the back half of 2016 as a result of our recent bookings and contract backlog. The next couple of quarters should be transformational for Mattersight."
Second Quarter 2016 Financial Highlights
- Bookings: Annual Contract Value (ACV) bookings for the second quarter were $4.4 million. ACV bookings for the last four quarters were $23.7 million, a 24% year-over-year increase.
- Book of Business: Annualized Book of Business was $59.4 million for the second quarter, up 21% on a year-over-year basis.
- Subscription Revenues: Total subscription revenues were $8.5 million.
- Total Revenues: Total revenues for the second quarter were $9.1 million.
- Backlog: ACV in deployment was $23.1 million, a 131% increase on a year-over-year basis.
- Gross Margin: Gross margin was 65% in the second quarter.
Second Quarter 2016 Business Highlights
- Record New Customers: Signed a record four new logo customers, two in healthcare and two in retail, including CX leader Nordstrom and a top 10 U.S. big-box retailer.
- Workstyle Contract: Signed inVentiv Health as the first customer for Workstyle, a lightweight SaaS app that bolsters emotional connections and employee engagement in the call center via gamified personality training.
- Growing Patent Portfolio: Added another new patent, bringing Mattersight's total U.S. patent portfolio to 26 and bolstering the protection of Mattersight's innovative solutions.
- Level 1 PCI-DSS Certification: Achieved certification as a Payment Card Industry Data Security Standard Level 1 Service Provider for the seventh consecutive year, affirming Mattersight's rigorous security controls and robust protection of sensitive customer data.
Non-GAAP Financial Measures
The Company realized an "Adjusted EBITDA(1)" loss of $3.1 million for the second quarter of 2016. Adjusted EBITDA is a non-GAAP measure. For a reconciliation of net loss to Adjusted EBITDA, see the accompanying schedule. Mattersight's net loss was $6.2 million in the second quarter of 2016. Annualized Book of Business is a non-GAAP measure. For a reconciliation of Annualized Book of Business to total revenue, see the accompanying schedule. In response to recent Securities and Exchange Commission guidance on non-GAAP measures, we will be discontinuing the use of the Annualized Book of Business metric. We expect to replace it with a comparable operational metric. While the company believes that this metric is useful in evaluating its business, this information should be considered supplemental in nature and is not meant as a substitute for revenue recognized in accordance with GAAP.
Conference Call Information
Mattersight management will host a conference call at 5:00 p.m. ET on Tuesday, August 9, 2016. The conference call and slide presentation will be available at the Investor Relations section of Mattersight's website at http://www.mattersight.com/about-us/investor-relations. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 55535314.
For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until September 9, 2016, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 55535314.
Safe Harbor for Forward-Looking Statements
Statements in this press release that are not historical facts are "forward-looking statements" that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements, which may be identified by use of words such as "plan," "may," "might," "believe," "expect," "intend," "could," "would," "should," and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight's SEC filings. You can locate these filings on the Investor Relations page of Mattersight's website, www.mattersight.com. Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason. In light of Regulation FD, it is our policy not to comment on earnings, financial guidance or operations other than through press releases, publicly announced conference calls, or other means that will constitute public disclosure for purposes of Regulation FD. Mattersight uses its website at www.mattersight.com as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD.
About Mattersight Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight's stack of patented SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions. Organizations across the Financial Services, Healthcare, Technology and Telco industries rely on Mattersight to drive customer retention, employee engagement and operating efficiency. An independent research study documents the average return on investment for these organizations is 344%. To learn more about how Mattersight can help your company, please visit www.mattersight.com.
(1) Mattersight presents Adjusted EBITDA, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted EBITDA provides investors with a better understanding of the results of Mattersight's operations. Management believes that Adjusted EBITDA reflects Mattersight's resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted EBITDA measure should be considered in addition to, not as a substitute for or superior to, operating income, cash flows or other measures of financial performance prepared in accordance with GAAP.
MATTERSIGHT CORPORATION
CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited and in thousands, except per share data)
For the Three Months For the Six Months
-------------------- --------------------
Ended Ended
-------------------- --------------------
June 30, June 30, June 30, June 30,
2016 2015 2016 2015
--------- --------- --------- ---------
Revenue:
Subscription revenue $ 8,501 $ 8,874 $ 17,723 $ 17,206
Other revenue 573 868 1,404 1,852
--------- --------- --------- ---------
Total revenue 9,074 9,742 19,127 19,058
Operating expenses:
Cost of subscription revenue 2,579 2,055 5,059 3,923
Cost of other revenue 616 614 1,382 1,321
--------- --------- --------- ---------
Total cost of revenue, exclusive
of depreciation and amortization
shown below: 3,195 2,669 6,441 5,244
Research and development 3,350 3,380 6,600 6,788
Sales and marketing 4,197 3,087 8,827 6,243
General and administrative 2,872 2,821 6,038 5,703
Depreciation and amortization 1,417 1,216 2,818 2,211
--------- --------- --------- ---------
Total operating expenses 15,031 13,173 30,724 26,189
--------- --------- --------- ---------
Operating loss (5,957) (3,431) (11,597) (7,131)
Interest and other expense, net (237) (145) (408) (259)
Change in fair value of warrant
liability -- 20 -- 25
--------- --------- --------- ---------
Loss before income taxes (6,194) (3,556) (12,005) (7,365)
Income tax provision (6) (8) (16) (16)
--------- --------- --------- ---------
Net loss (6,200) (3,564) (12,021) (7,381)
Dividends related to 7% Series B
convertible preferred stock (147) (147) (293) (294)
--------- --------- --------- ---------
Net loss available to common
stock holders $ (6,347) $ (3,711) $ (12,314) $ (7,675)
========= ========= ========= =========
Per share of common stock:
Basic net loss available to
common stock holders $ (0.25) $ (0.17) $ (0.49) $ (0.35)
========= ========= ========= =========
Diluted net loss available to
common stock holders $ (0.25) $ (0.17) $ (0.49) $ (0.35)
========= ========= ========= =========
Shares used to calculate basic
net loss per share 25,161 22,032 25,112 21,955
========= ========= ========= =========
Shares used to calculate diluted
net loss per share 25,161 22,032 25,112 21,955
========= ========= ========= =========
Stock-based compensation expense
is included in individual line
items above:
Total cost of revenue $ 112 $ 65 $ 186 $ 124
Research and development 340 253 669 519
Sales and marketing 454 355 933 721
General and administrative 512 744 1,255 1,418
MATTERSIGHT CORPORATION
CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS
(Unaudited and in thousands)
For the Three Months For the Six Months
-------------------- --------------------
Ended Ended
-------------------- --------------------
June 30, June 30, June 30, June 30,
2016 2015 2016 2015
--------- --------- --------- ---------
Net loss $ (6,200) $ (3,564) $ (12,021) $ (7,381)
Other comprehensive loss:
Effect of currency translation (4) 3 (7) 2
--------- --------- --------- ---------
Comprehensive net loss $ (6,204) $ (3,561) $ (12,028) $ (7,379)
========= ========= ========= =========
MATTERSIGHT CORPORATION
CONSOLIDATED BALANCE SHEETS
(Unaudited and in thousands, except share and per share data)
June 30, December 31,
2016 2015
------------ ------------
ASSETS
Current Assets:
Cash and cash equivalents $ 15,400 $ 15,407
Receivables net of allowances of $29 and $24,
respectively 5,737 4,863
Prepaid expenses 5,681 4,582
Other current assets 197 235
------------ ------------
Total current assets 27,015 25,087
Equipment and leasehold improvements, net of
accumulated depreciation and amortization of
$17,357 and $14,805, respectively 8,980 8,523
Goodwill 972 972
Intangibles net of amortization of $3,566 and
$3,351, respectively 3,313 3,353
Other long-term assets (includes $500 in
restricted cash at June 30, 2016) 2,379 2,467
------------ ------------
Total assets $ 42,659 $ 40,402
============ ============
LIABILITIES AND STOCKHOLDERS' EQUITY
Current Liabilities:
Short-term debt $ 7,046 $ --
Accounts payable 1,551 1,223
Accrued compensation and related costs 2,327 2,761
Unearned revenue 3,876 6,378
Capital leases 2,164 1,819
Other current liabilities 2,402 1,796
------------ ------------
Total current liabilities 19,366 13,977
Long-term debt 5,944 --
Long-term unearned revenue 1,306 1,597
Long-term capital leases 2,267 1,614
Other long-term liabilities 5,399 5,689
------------ ------------
Total liabilities 34,282 22,877
------------ ------------
7% Series B convertible preferred stock, $0.01
par value; 5,000,000 shares authorized and
designated; 1,641,960 and 1,644,768 shares
issued and outstanding at June 30, 2016 and
December 31, 2015, respectively, with a
liquidation preference of $10,719 and $10,443
at June 30, 2016 and December 31, 2015,
respectively 8,374 8,388
Stockholders' Equity:
Preferred stock, $0.01 par value; 35,000,000
shares authorized; none issued -- --
Common stock, $0.01 par value; 50,000,000
shares authorized; 27,577,704 and 27,636,853
shares issued at June 30, 2016 and December
31, 2015, respectively; and 26,567,670 and
25,849,876 shares outstanding at June 30,
2016 and December 31, 2015, respectively 276 276
Additional paid-in capital 263,134 264,212
Accumulated deficit (254,106) (242,085)
Treasury stock, at cost, 1,010,034 and
1,786,977 shares at June 30, 2016 and
December 31, 2015, respectively (5,267) (9,239)
Accumulated other comprehensive loss (4,034) (4,027)
------------ ------------
Total stockholders' equity 3 9,137
------------ ------------
Total liabilities and stockholders' equity $ 42,659 $ 40,402
============ ============
MATTERSIGHT CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited and in thousands)
For the Six Months Ended
--------------------------
June 30, June 30,
2016 2015
------------ ------------
Cash Flows from Operating Activities:
Net loss $ (12,021) $ (7,381)
Adjustments to reconcile net loss to net cash
used in operating activities:
Depreciation and amortization 2,818 2,211
Stock-based compensation 3,043 2,782
Provision for uncollectible amounts 26 --
Change in fair value of warrant liability -- (25)
Changes in assets and liabilities:
Receivables (900) (1,353)
Prepaid expenses (1,138) (846)
Other current assets (12) (1,646)
Other long-term assets 88 561
Accounts payable 377 267
Accrued compensation and related costs (434) (256)
Unearned revenue (2,793) (1,472)
Other current liabilities (179) (570)
Other long-term liabilities 522 2,040
------------ ------------
Total adjustments 1,418 1,693
------------ ------------
Net cash used in operating activities (10,603) (5,688)
------------ ------------
Cash Flows from Investing Activities:
Capital expenditures (973) (1,207)
Investment in intangible assets (472) (475)
------------ ------------
Net cash used in investing activities (1,445) (1,682)
------------ ------------
Cash Flows from Financing Activities:
Proceeds from line of credit 16,246 15,000
Repayments of line of credit (9,200) (7,000)
Proceeds from term loan 6,000 --
Principal payments on capital lease
obligations (1,107) (999)
Acquisition of treasury stock to satisfy tax
withholding obligations (211) (695)
7% Series B convertible preferred stock
dividend (3) --
Proceeds from exercise of stock options 236 194
Fees paid for issuance of term loan (60) --
Fees paid for issuance of common stock -- (11)
Proceeds from employee stock purchase plan 145 105
------------ ------------
Net cash provided by financing
activities 12,046 6,594
------------ ------------
Effect of exchange rate changes on cash and cash
equivalents (5) (4)
------------ ------------
Decrease in cash and cash equivalents (7) (780)
Cash and cash equivalents, beginning of period 15,407 14,238
------------ ------------
Cash and cash equivalents, end of period $ 15,400 $ 13,458
============ ============
Non-Cash Investing and Financing Activities:
Capital lease obligations incurred $ 2,111 $ 1,752
Capital equipment purchased on credit 2,111 1,752
Change in fair value of warrants classified as
liability -- (25)
Change in fair value of intellectual property
purchase liability -- 2,285
Supplemental Disclosures of Cash Flow
Information:
Interest paid $ 279 $ 101
MATTERSIGHT CORPORATION
RECONCILIATION OF NET LOSS TO ADJUSTED EBITDA
(Unaudited and in thousands)
For the Three Months For the Six Months
-------------------- --------------------
Ended Ended
-------------------- --------------------
June 30, June 30, June 30, June 30,
2016 2015 2016 2015
--------- --------- --------- ---------
GAAP -- Net loss $ (6,200) $ (3,564) $ (12,021) $ (7,381)
Depreciation and amortization 1,417 1,216 2,818 2,211
Interest and other expense, net 237 145 408 259
Income tax provision 6 8 16 16
--------- --------- --------- ---------
EBITDA (4,540) (2,195) (8,779) (4,895)
Stock-based compensation 1,418 1,417 3,043 2,782
Change in fair value of warrant
liability -- (20) -- (25)
--------- --------- --------- ---------
Adjusted EBITDA $ (3,122) $ (798) $ (5,736) $ (2,138)
========= ========= ========= =========
MATTERSIGHT CORPORATION
RECONCILIATION OF GAAP REVENUE TO ANNUALIZED BOOK OF BUSINESS
(Unaudited and in thousands)
June 30, June 30,
2016 2015
------------- -------------
GAAP -- Total revenue $ 9,074 $ 9,742
Multiplier 4 4
------------- -------------
Annualized revenue 36,296 38,968
Annualized revenue (rounded) 36.3 39.0
Backlog 23.1 10.0
------------- -------------
Annualized book of business $ 59.4 $ 49.0
============= =============
Contact David Gustafson Interim Chief Financial Officer 847.582.7016 [email protected]
Source: Mattersight Corporation
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