Aggregate Customer Satisfaction Rises Slightly but Economy Needs More Help to Flourish May 15, 2012 08:00AM

Customer Satisfaction Dwindles Across Information Sector; Apple Makes Strong Debut ANN ARBOR, Mich.--(BUSINESS WIRE)-- Much like employment numbers, the ACSI continues on a path of steady but mediocre growth, according to a report released today by the American Customer Satisfaction Index (ACSI). Aggregate satisfaction is up 0.1% to 75.9 on a 0 to 100 scale, following gains in four of the last five quarters of measurement. “Stronger customer satisfaction, particularly with domestic goods and services, would help spur economic growth, but only if household ...



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