dtac Selects Softscape's Learning Management Platform to Drive Employee Engagement

October 20, 2009 9:00 AM EDT

One of Thailand's Largest Telecom Providers Automates Every Aspect of Worker Learning and Development

WAYLAND, Mass.--(BUSINESS WIRE)-- Softscape, the global leader in people management software, today announced that dtac, the second largest mobile phone operator in Thailand, deployed the Softscape Apex(R) platform to automate learning and development processes across its entire workforce. dtac is leveraging Softscape's Learning Management System (LMS) to drive workforce development, reduce operational costs, and expand its employee engagement initiatives.

With nearly 19 million customers, dtac has been voted "Best Mobile Operator of Thailand" for three consecutive years. dtac's success in the telecom space has been proven over two decades, and during that time dtac has put corporate social responsibility at the forefront of its business philosophy. The programs dtac supports focus on helping Thai youth, social contributions, and disaster relief. One recent program was part of dtac's "Do Good Every Day" project and they provided 2 million refillable mobile phone cards honoring Thai women who have shown outstanding social responsibility.

dtac turned to Softscape to eliminate disparate systems and outdated processes for managing organizational learning and development. dtac was looking for a more effective means to expedite and track worker knowledge acquisition, while at the same time supporting employee career objectives. Softscape provided the capabilities to more clearly assess dtac's team, establish development targets and create specific plans to reach development goals. Additionally, Softscape helped dtac align individual and corporate goals to overall business strategies.

Softscape provides a 100% configurable and very user-friendly system that streamlines all aspects of people management across the entire organization in a single system. The web-based solution frees human resource professionals from the burden of managing processes, such as training and development paperwork, so they can focus on other strategic initiatives. Beyond student registration, Softscape's Learning & Development suite includes site administration, curriculum management, course management, class scheduling, instructional administration (waitlists, attendance, grading, scoring, notifications), distance learning, educational asset management, evaluations and transcripts. The suite also comes bundled with learning content management, competency management, and virtual classrooms.

"Helping customers, such as dtac, bridge the gap between corporate strategy and business execution is what Softscape does," said Dave Watkins, Softscape CEO and co-founder. "A new era of business intelligence is spanning the industry and organizations need to align people management strategies with business goals in order to drive real-time results. Softscape's history of innovation and dedication to customers continues as we further expand and support our global customers and their business objectives."

For more information about Softscape's solutions, please visit http://www.softscape.com.

About dtac (www.dtac.co.th/english)

Total Access Communication Public Company Limited, or 'dtac', is one of the leading mobile operators in Thailand with nearly 19 million subscribers. Founded in August 1989, dtac has since then played a leading role in the local mobile telecommunication market, gaining considerable brand presence and market share. It delivers high quality, excellent value and innovative mobile communications services to customers.

About Softscape (www.softscape.com)

Softscape is the global leader in complete people management software that enables organizations to more effectively drive their business performance. Recognized by industry analysts as the most comprehensive strategic human capital management solution, Softscape provides full employee lifecycle management, including a core system of record, in a single, software platform for improved business intelligence. The company offers customers of all sizes and in all industries the most flexibility and choice with multiple purchase, configuration, and deployment options. For more than a decade, Softscape has helped millions of workers across 156 countries be more successful at their jobs while contributing to bottom-line business results. Softscape's customers represent Fortune 500/Global 500, mid-market, and government organizations, including Barclays (NYSE: BCS; London: BARC), AstraZeneca (NYSE: AZN [ADR]; London: AZN), Seagate (NYSE: STX), GKN (London: GKN), Kone Corporation (OMX Helsinki: KNEBV), Edcon, and Dollar Tree (NASDAQ: DLTR). Softscape is based in Massachusetts with offices in London, Sydney, Chicago, San Francisco, Washington, D.C., Bangkok, Hong Kong, and Johannesburg.

The Softscape logo and marks related to Softscape products are either trademarks or registered trademarks of Softscape, Inc. Other brand and product names contained herein may be trademarks or registered trademarks of their respective holders.


    Source: Softscape


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