Wells Fargo Named Best Consumer Internet Bank in North America by Global Finance Magazine

November 5, 2009 12:50 PM EST

Wells Fargo Receives Honor at Annual Awards Ceremony

SAN FRANCISCO--(BUSINESS WIRE)-- Wells Fargo & Company (NYSE: WFC) was named Best Consumer Internet Bank in North America by Global Finance magazine at the annual awards ceremony last night in New York. The bank also received awards for:

  Best Bill Payment and Presentment in North America

  Best Web Site Design in North America

  Best Online Deposits Acquisition in North America

"As the pioneer of Internet banking, we work very hard to maintain our momentum by listening to our customers and giving them the very best experience when they bank online or by mobile device," said Jim Smith, executive vice president at Wells Fargo Internet Services Group. "Our goal is to satisfy all of our customers' financial needs and help them succeed financially online and offline."

This is the 10th year Global Finance has named the World's Best Internet Bank. Winning banks have been selected based on strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customers, breadth of product offerings, evidence of tangible benefits gained from Internet initiatives, and website design and functionality.

Wells Fargo Internet banking currently has more than 16 million active online customers. Wells Fargo's top ranking was based in part on the many tools it offers customers, including:

    --  My Spending Report with BudgetWatch: A patented, free online money
        management tool that categorizes transactions and enables customers to
        track their spending by category, so they can identify opportunities to
        spend more carefully. It also helps customers create a budget in as few
        as two clicks and monitor their progress throughout the month -
        delivering the information customers need to stay on budget and gain
        more control of their finances.
    --  My Savings Plan(R): A free online tool that provides Wells Fargo savings
        account customers an easy way to save toward a goal while automatically
        monitoring their progress.
    --  Smarter CreditTM center: An online resource that provides information
        and services to help educate consumers about credit -- whether it is
        establishing credit for the first time, reducing debt, obtaining more
        credit, or managing and protecting credit for the long term.
    --  Online Bill Pay: This popular service allows customers to schedule
        payments to merchants, lenders and other billers. Customers can automate
        the management of recurring payments, as well as more easily manage
        their finances and record keeping. Customers can use bill pay to manage
        their bill payments online in one place; they don't have to remember
        user names and passwords at biller sites.
    --  Wells Fargo vSafe(R): A personal online storage solution that allows
        customers to safely store and organize electronic copies of their most
        important educational, financial and personal files -- and it is
        available 24 hours a day, through Wells Fargo Online(R). The vSafe
        service is the first storage solution of its kind for retail banking
        customers from a major U.S. financial institution.
    --  Wells Fargo MobileSM Banking: Secure, mobile account access that ensures
        key banking tasks such as checking account balances, transferring funds
        between accounts, and paying bills can be done "on the go." In addition,
        BlackBerry(R) smartphone, iPhoneTM and iPod(R) touch users can download
        a WF.com icon for "one-click" access to Wells Fargo's mobile web site.
        Customers may also choose to send a text message to the short code
        "93557" (for "WELLS") to automatically receive their balance within
        moments.

About Wells Fargo Online & Mobile Banking

Wells Fargo is a leading provider of online and mobile financial services for individual consumers, small and middle market businesses, and large corporations with a full range of banking, money movement, investing, asset management, and other financial and risk management products. Wells Fargo launched its personal computer banking service in 1989 and was the first bank to offer Internet banking through wellsfargo.com in May 1995. Since January 2009, Wells Fargo has been ranked the No. 1 website out of 68 leading U.S. corporations' websites for technology innovation by the Brookings Institution and was awarded two Monarch Innovation Awards by Barlow Research for online services for small business, including Foreign Exchange Online and My Spending Report with Budget Watch.

Wells Fargo & Company is a diversified financial services company with $1.2 trillion in assets, providing banking, insurance, investments, mortgage and consumer finance through more than 10,000 stores and 12,000 ATMs and the Internet (wellsfargo.com) across North America and internationally.

    Source: Wells Fargo & Company

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