Office Depot Now Offers PC Support and Network Installation Service Nationwide

October 6, 2008 8:56 AM EDT

DELRAY BEACH, Fla.--(BUSINESS WIRE)--

Office Depot(R) (NYSE: ODP), a leading global provider of office products and services, today announced the nationwide availability of Tech Depot(TM) Services, a PC support and network installation service that provides customers with in-home, in-office and retail support for their everyday technology needs.

Tech Depot Services takes on the burden of helping to ensure that virtually any technology product is set up and working properly. Through Office Depot, customers can now have a one-stop shop for a wide variety of services including PC tune-ups and repairs, wireless network installation, new software installation, TV installation, and even setting up a data protection and back-up plan for critical files.

All repairs and installations are completed by professional technicians, with services being performed either in an Office Depot store, remotely through a secure Internet connection with the customer, or on-site at a customer's home or office, depending on the service.

In celebration of the national rollout, customers can bring their PC into any Office Depot retail location from October 5 to October 25, 2008, and the Tech Depot Services team will perform a free PC Health Check(a). If the PC Health Check determines that the PC needs a tune-up, virus removal or diagnostic and repair, Office Depot will perform the service for a 50 percent discount during the promotional period.

"Many small businesses simply don't have the resources to handle all of their IT needs in-house," said Randy Wick, Vice President of Merchandising for Office Depot. "Tech Depot Services is a reliable and cost-effective solution that will provide small businesses with the IT support that they need at a price that they can afford."

Tech Depot Services includes, but is not limited to, the following:

    --  Protection and Performance: The Protection & Performance
        service installs, updates and configures McAfee Virus Scan
        Plus and enhances your operating system to provide increased
        data security. Additionally, unwanted programs are removed to
        help speed up computer performance.

    --  Diagnostic and Repair: The Diagnostic and Repair service
        determines what type of computer problem(s) a user is
        experiencing and fixes non-hardware problems, including
        removal of viruses.

    --  Software Installation: Installation of a single title or suite
        of software.

    --  PC Tune Up: Reviews and helps optimize over 100 settings on a
        PC in an effort to improve speed and performance of the
        system.

    --  Data Protection: The Data Protection service installs software
        on a computer and creates an automated backup plan for use
        with a secondary drive. The plan defines the applicable data
        for backup as well as schedules a convenient time to run the
        backup on a regular basis.

    --  Network Installation: A technician will arrive at a customer's
        home or office and install a wireless router, set up a secure
        network, and connect two PC's or a single PC and one other
        device to communicate wirelessly.

    About Office Depot

Every day, Office Depot is Taking Care of Business for millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides products and services to its customers through 1,680 worldwide retail stores, a dedicated sales force, top-rated catalogs and a $5.0 billion e-commerce operation. Office Depot has annual sales of approximately $15.4 billion, and employs about 49,000 associates around the world. The Company provides more office products and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 44 countries.

Office Depot's common stock is listed on the New York Stock Exchange under the symbol ODP and is included in the S&P 500 Index. Additional press information can be found at: http://mediarelations.officedepot.com.

(a) In-Store service only. PC Check-Up must be performed first in order to receive service. Offer not valid on new PC purchase. Service not valid on Apple. Operating system requirements Windows XP Service Pack 2 or later.

Source: Office Depot

Related Categories

Press Releases

Stocks Mentioned

Add Your Comment

Name

Subject

Body

Verification can't see the text?
click here to refresh the image.
what's this?