Touchpoint Dashboard Launches Largest Journey Mapping Community

Strativity Group’s Touchpoint Dashboard makes second major addition to the platform with the addition of online user community

HACKENSACK, N.J.--(BUSINESS WIRE)-- Touchpoint Dashboard, the leading customer journey mapping platform, announces the launch of the Touchpoint Dashboard Community.

“We already have a very active customer base within Touchpoint Dashboard,” says Touchpoint Dashboard Director Peter Haid. “There are over 22,000 journey maps that have been shared across users within the platform, it makes sense that the Touchpoint Dashboard Community will be a great resource for one another.”

With the Community customers will have the ability to ask questions, vote on product features requests, bring up topics and interact with other community members to gain new perspectives and meet a few new friends.

The Community, Help Desk and Knowledge base are now active for all Touchpoint Dashboard customers and follows another platform enhancement, Task Management and Action Planning, released earlier this month.

ABOUT TOUCHPOINT DASHBOARD

Touchpoint Dashboard is a powerful, yet easy to use, web-based journey management platform. It is an important part of a company’s customer experience strategy and supports continuous improvement initiatives. It gives organizations the power to easily Map, Analyze, Manage & Present the customer experience.

Strativity Group – Passion, Expertise and Execution

The people at Strativity are united by passion and guided by a proprietary integrated methodology to unleash exceptional performance with employees and customers. With experience at leading organizations such as Bain, Deloitte, EY, Ipsos, Bulgari and HP, Strativity brings world-class experience combined with a focus on measurable results.

We measure success by a single word: Execution.

Strativity has had the privilege of working with exceptional brands such as Mercedes-Benz, MasterCard, Royal Caribbean Cruise Line, Walmart, New York Times, FedEx, Clinton Foundation, American Management Association, SAP, Wyeth, Honeywell and Johnson & Johnson.

With over 160 completed projects in 21 countries impacting over 250 million customers and 400,000 employees, Strativity is ready to face your challenge.

View source version on businesswire.com: http://www.businesswire.com/news/home/20151130005117/en/

Strativity Group & Touchpoint Dashboard
Kelly Sirimoglu, 201-808-8511
Director Mktg. & Communications
[email protected]
[email protected]

Source: Touchpoint Dashboard

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