SevOne Receives Application Certification from ServiceNow

Integration Enables Real-Time Analytics and Troubleshooting Within Digital Infrastructures

BOSTON--(BUSINESS WIRE)-- Today SevOne announced it received certification of its application with ServiceNow®. Certification by ServiceNow signifies that SevOne has successfully completed a set of defined tests focused on integration, interoperability, security and performance. The certification also ensures that best practices are utilized in the design and implementation of SevOne’s application with ServiceNow.

Digital infrastructures and applications have become the backbone of business, enabling companies to deliver unmatched user experiences and remain competitive in an increasingly digital world. As software-defined technology continues to evolve, businesses can only succeed by differentiating themselves through their performance and service availability, which requires a digital infrastructure that is increasingly complex and difficult to scale, support and maintain.

SevOne brings real-time network and infrastructure management and alerts to ServiceNow, automating the creation of service incidents and tickets, enriching the information provided to operations teams, and drastically streamlining and simplifying troubleshooting and problem resolution. At the same time, ServiceNow populates the SevOne Platform with environment, user, and device information and metadata, ensuring clear communication and common intelligence between application, networking, systems and IT operations teams. This combination of technologies provides a real-time solution for alerting on and resolving problems across complex infrastructures before they negatively affect the end user experience.

“Through transformative digital initiatives, global businesses are creating complex, next-generation infrastructures which require constant monitoring and maintenance,” said Jack Sweeney, CEO, SevOne. “We’re excited that we now have a certified integration with ServiceNow to provide our customers with the real-time analytics and operations insights they need to succeed in today’s digital connected world.”

For more information on the integration, please visit the ServiceNow Store for the SevOne Event Connector.

About SevOneSevOne provides the world’s largest CSPs, MSPs and enterprises with the most comprehensive technology portfolio to collect, analyze and visualize network and infrastructure performance data to deliver actionable insights to compete and win in the connected world. SevOne serves organizations that are looking to monitor complex, dynamic next-generation infrastructure such as software defined networks, orchestrated containers and cloud technologies to support their business goals. SevOne is a privately held company headquartered in Boston, Mass. For more information, visit www.sevone.com.

About ServiceNow

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. Customers use our service model to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department of the enterprise including IT, human resources, facilities, field service and more. We deliver a ‘lights-out, light-speed’ experience through our enterprise cloud – built to manage everything as a service. To find out how, visit www.servicenow.com.

View source version on businesswire.com: http://www.businesswire.com/news/home/20161026005291/en/

Media Contacts:
SevOne Corporate Communications
Jill St. George, 508-509-8213
[email protected]

Source: SevOne

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