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Just Energy Reports Third Quarter Fiscal 2016 Results

Third Quarter Sales up 7%; Gross Margin Increases 20%; Base EBITDA grows 10% Strong Performance Drives Significant Cash Flow and Base Funds from Continuing Operations Growth

February 10, 2016 5:00 PM EST

TORONTO, ONTARIO -- (Marketwired) -- 02/10/16 -- Just Energy Group, Inc. (TSX: JE) (NYSE: JE), an energy management solutions provider specializing in electricity, natural gas, solar and green energy, today announced results for its third quarter fiscal 2016.

Key Highlights:


--  Sales of $1,009.7 million for third quarter of fiscal 2016, an increase
    of 7% from $946.8 million in third quarter of fiscal 2015.
--  Gross Margin of $179.9 million an increase of 20% year over year, driven
    by the successful implementation of a margin per customer improvement
    initiative.
--  Base EBITDA from continuing operations of $55.7 million, an increase of
    10% year over year. Base EBITDA includes $5.9 million of prepaid
    commission expense in the quarter, excluding this additional expense
    item, Base EBITDA increases by 22% to $61.6 million for the third
    quarter of fiscal 2016.
--  Payout ratio on Base Funds from continuing operations for the first nine
    months of fiscal 2016 was 59%, a significant improvement from 113% over
    the same period last year as a Base Funds from continuing operations
    increased by 56% year to date to $94.4 million.
--  Cash and cash equivalents were $90.8 million as of December 31, 2015, an
    increase of 115% from $42.3 million reported in the year-ago quarter.
    The increase in cash and credit facility availability over the past year
    has resulted in $112 million of additional buying power.
--  Gross customer additions for the third quarter of fiscal 2016 were
    313,000, a decrease of 12% compared to 354,000 customers added in the
    third quarter of fiscal 2015. Net additions were a negative 46,000 for
    the third quarter of fiscal 2016, compared with 58,000 net customer
    additions in the third quarter of fiscal 2015.
--  The Company raises fiscal 2016 Base EBITDA guidance to the high end of
    the previously provided range of $193 million to $203 million. Guidance
    exceeds a 20% year-over-year increase when adjusted for the change in
    classification of customer acquisition costs in fiscal 2016.

Financial highlights
For the three months ended December 31
(thousands of dollars, except where indicated and per share amounts)
                                                 % increase
                                  Fiscal 2016     (decrease)    Fiscal 2015
                               ---------------------------------------------
Sales                              $1,009,709             7%       $946,752
Gross margin                          179,937            20%        150,098
Administrative expenses                42,934             5%         40,912
Selling and marketing expenses         67,061            27%         52,968
Finance costs                          17,731            (9)%        19,525
Profit (loss) from continuing
 operations(1)                         10,188        NMF(3)        (371,403)
Profit from discontinued
 operations                                 -        NMF(3)         165,210
Profit (loss)(1)                       10,188        NMF(3)        (206,193)
Profit (loss) per share from
 continuing operations
 available to shareholders -
 basic                                   0.04                         (2.56)
Profit (loss) per share from
 continuing operations
 available to shareholders -
 diluted                                 0.04                         (2.56)
Dividends/distributions                18,662             -          18,572
Base EBITDA(2)                         55,724            10%         50,592
Base Funds from operations(2)          26,783            26%         21,179
Payout ratio on Base Funds from
 operations(2)                             70%                           88%

For the nine months ended December 31
(thousands of dollars, except where indicated and per share amounts)

                                                 % increase
                                  Fiscal 2016     (decrease)    Fiscal 2015
                               ---------------------------------------------
Sales                              $3,029,980            13%     $2,686,061
Gross margin                          497,999            23%        406,003
Administrative expenses               120,826             8%        112,174
Selling and marketing expenses        195,090            21%        161,263
Finance costs                          52,228            (8)%        56,996
Profit (loss) from continuing          51,601        NMF(3)        (511,401)
 operations(1)
Profit from discontinued                    -        NMF(3)         131,138
 operations
Profit (loss)(1)                       51,601        NMF(3)        (380,263)
Profit (loss) per share from
 continuing operations
 available to shareholders -
 basic                                   0.28                         (3.56)
Profit (loss) per share from
 continuing operations
 available to shareholders
 -diluted                                0.27                         (3.56)
Dividends/distributions                56,062           (18)%        68,127
Base EBITDA(2)                        140,284            25%        112,512
Base Funds from operations(2)          94,377            56%         60,525
Payout ratio on Base Funds from            59%                          113%
 operations(2)
Embedded gross margin(2)            1,985,000            10%      1,798,800
Total customers (RCEs)              4,567,000            (2)%     4,662,000

(1) Profit (loss) includes the impact of unrealized gains (losses), which
    represents the mark to market of future commodity supply acquired to
    cover future customer demand. The supply has been sold to customers at
    fixed prices, minimizing any realizable impact of mark to market gains
    and losses.
(2) See the definition included in Just Energy's Q3 Management's Discussion
    and Analysis
(3) Not a meaningful figure.

"Our business continues to perform very well, delivering strong sales growth, significantly improved profitability, and generating meaningful cash flow," commented Just Energy's Co-CEO, Deb Merril. "The margin per customer improvement initiative is allowing us to convert solid top-line sales growth into consistent increases in Base EBITDA. This improved profitability is also driving significantly improved cash flow and increased Base Funds from continuing operations."

"While our sales grew 7% during the quarter, we did see a decline in year-over-year gross customer additions as well as negative net additions. Despite the turmoil in the oil and gas markets and global macro concerns, Just Energy's core business - gas and electricity - continues to be a very stable environment that has resulted in a lack of switching by our target customer segment. This compares to a very volatile environment just one year ago when heightened levels of customer switching was greatly benefitting Just Energy's ability to add net customers at an exceptional rate."

"Fortunately, through ongoing execution of our strategy, Just Energy is in the unique position of being able to drive sales growth and increase profitability in any market environment. In addition to building a more profitable customer base, our results continue to be aided by our world-class risk management practices, the introduction of new products with incremental margins, increased fees and service income, and new sales from solar."

Co-CEO, James Lewis added, "As a result of our strong positioning, we now believe the Company will achieve the high end of our previously provided fiscal 2016 Base EBITDA guidance range of $193 million to $203 million. This effectively delivers 20% year-over-year growth when adjusted for the change in classification of customer acquisition costs in fiscal 2016. Looking ahead, we expect to also deliver double-digit percentage Base EBITDA growth in fiscal 2017. Our solar pilot program remains on track and we expect Solar to contribute $10 million to the double digit percentage fiscal 2017 Base EBITDA growth target."

"We continue to operate from a greatly improved financial position and our strategy is proving our ability to consistently deliver throughout any cycle. Our financial flexibility, combined with our commitment to maintaining a capital light model, supports our ability to pursue a growth strategy centered on geographic expansion, structuring superior product value propositions, and enhancing the portfolio of energy management offerings. Looking forward, our geographic expansion will be centered on Europe where we expect to expand into new nations in fiscal 2017 and 2018. These target markets fit our strategy to become a world class consumer enterprise delivering superior customer value through a range of energy management solutions and a multi-channel approach."

Third Quarter Operating Performance

Profitability

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The quarter and year-to-date have demonstrated strong, performance-driven results. A sales increase of 7% year-over-year was driven by higher realized margin per customer in the period due to more disciplined pricing performance and the positive foreign exchange impact on gross margin earned in U.S. markets. Just Energy's continued focus on increasing gross margin through a more selective sales and renewal process has also resulted in increased levels of profitability across the business.


--  The Consumer division's sales increased by 3% while the Commercial
    division's sales increased by 11%, primarily as a result of the currency
    impact of converting U.S. dollar denominated sales into Canadian
    dollars.
--  Gross margin improved 20% due to foreign exchange and continued success
    of our margin improvement strategies in the Commercial market. The
    Consumer division contributed an increase of 17% while the Commercial
    division increased by 30%.
--  Just Energy is increasing margins on new customers while also removing
    lower margin customers from the books, as illustrated in the table
    below. Higher new customer margins reflect strong margins on new
    products including bundled offerings.

ANNUAL GROSS MARGIN PER CUSTOMER
                                     Fiscal   Number of   Fiscal   Number of
                                       2016   customers     2015   customers
                                  ------------------------------------------

Consumer customers added and
 renewed                          $     213     211,000 $    191     209,000
Consumer customers lost                 194     123,000      187     144,000
Commercial customers added and
 renewed                                 84     304,000       85     240,000
Commercial customers lost                63     236,000       71     162,000
                                  ------------------------------------------

--  Selling and marketing expenses for the quarter were up $14.1 million, or
    27%, due to the impact of foreign exchange on the U.S.-based commission
    and overhead expenses as well as the expenses becoming more directly
    correlated to the growing portion of the customer base for which selling
    costs are recorded over the life of the contract (commercial brokers and
    online sales channels).
--  Finance costs of $17.7 million decreased 9% as a result of the reduction
    in long-term debt associated with the sale of National Home Services in
    the prior year and the repayment of long term debt of approximately $5.5
    million through the normal course issuer bid over the past year.
--  Base EBITDA of $55.7 million for the third quarter increased 10%,
    reflecting sharply higher margins, partially offset by higher operating
    expenses.
    --  Base EBITDA in the third quarter includes $5.9 million of prepaid
        commission expense, reflecting the change in classification of
        prepaid commissions as a current asset effective April 1, 2016.
        Excluding this additional expense item, Base EBITDA increased by 22%
        to $61.6 million for the third quarter of fiscal 2016.
    --  During the quarter, the positive foreign exchange contributed $5
        million to Base EBITDA and another $6 million was driven by
        operational performance improvements.

Customer Aggregation

The company continues to focus on maintaining its profitable customers and ensuring that variable rate customers meet base profitability profiles even if this results in higher attrition. The margin per customer improvements in both the residential and commercial business are directly related to the ongoing commitment to Just Energy's margin improvement initiative. While competition is certain to come and go from the space over time, the Company believes it can continue to drive margin improvement that can be sustained over the long term as a result of the Company's innovative new products with more appeal and value for customers. This improved profitability per customer will add to the Company's future margins over and above any growth in the customer base.


Customer aggregation
                            Oct 1,                                 Failed to
                              2015     Additions     Attrition         renew
----------------------------------------------------------------------------
Consumer Energy
Gas                        690,000        40,000      (34,000)      (10,000)
Electricity              1,215,000        82,000      (59,000)      (21,000)
----------------------------------------------------------------------------
Total Consumer RCEs      1,905,000       122,000      (93,000)      (31,000)
----------------------------------------------------------------------------
Commercial Energy
Gas                        240,000        33,000      (12,000)      (19,000)
Electricity              2,468,000       158,000      (57,000)     (147,000)
----------------------------------------------------------------------------
Total Commercial
 RCEs                    2,708,000       191,000      (69,000)     (166,000)
----------------------------------------------------------------------------
Total RCEs               4,613,000       313,000     (162,000)     (197,000)
----------------------------------------------------------------------------

Customer aggregation
                           Dec 31,             %       Dec 31,    % increase
                              2015      decrease          2014    (decrease)
----------------------------------------------------------------------------
Consumer Energy
Gas                        686,000          (1%)       744,000          (8)%
Electricity              1,217,000             -     1,247,000          (2)%
----------------------------------------------------------------------------
Total Consumer RCEs      1,903,000             -     1,991,000          (4)%
----------------------------------------------------------------------------
Commercial Energy
Gas                        242,000            1%       224,000            8%
Electricity              2,422,000          (2)%     2,447,000          (1)%
----------------------------------------------------------------------------
Total Commercial
 RCEs                    2,664,000          (2)%     2,671,000             -
----------------------------------------------------------------------------
Total RCEs               4,567,000          (1)%     4,662,000          (2)%
----------------------------------------------------------------------------

--  Just Energy's total customer base is currently 4.6 million RCEs, a 2%
    decrease from one year ago. The Consumer base also includes a further
    50,000 smart thermostats that are bundled with a commodity contract and
    tend to have lower attrition and higher overall profitability. Further
    expansion of smart-thermostats is a key driver for continued growth for
    Just Energy.
--  Gross customer additions of 313,000 decreased 12% from the 354,000
    customers added one year ago.
    --  Consumer customer additions of 122,000 decreased from the 187,000
        added in the prior year, primarily due to market conditions as the
        commodity prices were lower and therefore, more competitive across
        all markets.
    --  Commercial customer additions of 191,000 increased from the 167,000
        gross customer additions in the prior year, primarily due to
        competitiveness in pricing.
--  Sales channels continue to diversify, as gross customer additions were
    generated through door-to-door sales (19%), commercial brokers (59%) and
    online and other non-door-to-door sales channels (22%). This compares
    favorably to the prior year when 18% of 354,000 customer additions were
    generated using door-to-door sales, 48% from commercial brokers and 34%
    from online and other sales channels.
--  Just Energy's geographical footprint continues to diversify outside of
    North America. U.S., Canadian and U.K. segments accounted for 71%, 23%
    and 6% of the customer base, respectively, in the third quarter of
    fiscal 2016. This compares to U.S., Canadian and U.K. segments
    represented 72%, 24% and 4% of the customer base, respectively, one year
    ago.
--  Net customer additions were a negative 46,000 in the third quarter, down
    from net additions of 58,000 in the same period of last year, primarily
    as a result of the lower customer additions in North America and lower
    renewal rates for Commercial operations. Just Energy continues to
    actively focus on improving retained customers' profitability rather
    than pursuing low margin growth.
--  The combined attrition rate for Just Energy was 17% for the trailing 12
    months ended December 31, 2015, a one percentage point increase from the
    16% reported a year prior, and consistent with the second quarter's
    results.
    --  Consumer attrition rates remained consistent at 27% compared to the
        prior year, which includes the impact from higher customer defaults
        in markets where Just Energy bears collection risk.
    --  Commercial attrition rates increased two percentage points to 9%
        year over year, but declined one percent sequentially. The increase
        in Commercial attrition was a result of increased competition over
        the past year. The Company continues to focus on maintaining its
        profitable customers and ensuring that variable rate customers meet
        base profitability profiles even if this results in higher
        attrition. The Consumer attrition includes the impact from higher
        customer defaults in markets where Just Energy bears collection
        risk.
--  The trailing 12 month renewal rate of 62% was down five percentage
    points from 67% one year ago.
    --  Consumer renewal rate stayed the same at 75%, while the Commercial
        renewal rate decreased by six percentage points to 57%. The decline
        reflected a very competitive market for Commercial renewals with
        competitors pricing aggressively and Just Energy's focus on
        improving retained customers' profitability rather than pursuing low
        margin growth.

Balance Sheet & Liquidity

The strong, performance-driven results are generating solid cash flows and providing the Company the financial flexibility to pursue aggressive debt reductions. As of December 31, 2015 Just Energy's book value net debt was 2.9x the trailing 12 month Base EBITDA, significantly improved from 3.7x just one year ago.


--  Cash increased $12.0 million, or 15%, to $90.8 million since March 31,
    2015 with no draw downs on the credit facility as of December 31, 2015.
--  Long-term debt (excluding the current portion) of $695.0 million as of
    December 31, 2015 increased over the last year due to the foreign
    currency impact on the U.S-based $150m convertible bonds.
--  Under the NCIB program, Just Energy repurchased $1.0 million of the $330
    million convertible debentures during the quarter. Life to date, the
    company has repurchased $5.5 million of the instrument, all in fiscal
    2016.
--  Base Funds from continuing operations for the quarter were $26.8
    million, an increase of 26% over last year, driven by the 10% increase
    in Base EBITDA as well as a 9% decrease in finance costs. For the nine
    months ended December 31, 2015, Base FFO was $94.4 million, an increase
    of 56% from the prior comparable period where Base FFO was $60.5
    million.
--  Dividends/distributions paid were $18.7 million, slightly higher than
    the prior comparable period based on an annual dividend rate of $0.50
    per share effective July 1, 2014.
--  The payout ratio on Base Funds from continuing operations was 70% for
    the three months ended December 31, 2015, compared to 88% in the prior
    comparable quarter. For the nine months ended December 31, 2015, the
    payout ratio was 59% compared with 113% in the prior comparable period.

Outlook

Just Energy continues to deploy its strategy to become a world class consumer enterprise delivering superior value to its customers through a range of energy management solutions and a multi-channel approach. Growth plans center on geographic expansion, structuring superior product value propositions, and enhancing the portfolio of energy management offerings. The company's geographic expansion is centered on Europe where the Company expects to expand into two new nations within the next 18 months. Superior value propositions such as the new flat bill product has now been rolled out in six new markets, energy management solutions such as solar are being piloted and launched in California and New York and a new commercial energy storage pilot is being planned.

Results for the first nine months of fiscal 2016 are ahead of management's expectations based on the targets provided. To reflect this progress, management now believes that the Company will achieve the high end of its previously provided fiscal 2016 Base EBITDA guidance range of $193 million to $203 million, resulting in an expected double-digit percentage growth over the prior year. This includes approximately $20.0 million of incremental deductions in Base EBITDA related to the change to its commercial commission terms announced during the fiscal first quarter of 2016, $10.5 million of this has already occurred in the first nine months of fiscal 2016. When adjusted for the $20 million effect from the change in classification, year over year Base EBITDA is expected to increase 20% in fiscal 2016. Just Energy expects to offset this headwind with continued strong gross margin performance and foreign exchange benefit, as evidenced by the year to date results of fiscal 2016.

In fiscal year 2017, Just Energy expects to achieve double-digit percentage Base EBITDA growth over fiscal 2016. Included in these expectations are incremental deductions in Base EBITDA of approximately $40 million for prepaid commercial commissions, which would previously have been included as amortization within selling and marketing expenses. This represents a $20 million increase over fiscal 2016 and reflects a go-forward run rate for this incremental deduction in future years.

Just Energy's solar program commenced its initial pilot phases in California and New York during the fiscal year, with the volume signed during this initial pilot resulting in higher than expected profit. Based on the success of our pilot launch in southern California, operations will continue to grow with further expansion in California and the northeast U.S. The solar pilot remains on track and it is expected that Solar will contribute $10 million towards the double digit percentage Base EBITDA target for fiscal 2017.

Earnings Call

The Company will host a conference call and live webcast to review the third quarter results beginning at 10:00 a.m. eastern standard time on February 11, 2016 followed by a question and answer period. Rebecca MacDonald, Executive Chair, President & Co-Chief Executive Officers James Lewis and Deborah Merril, and Chief Financial Officer Patrick McCullough will participate on the call.

Just Energy Conference Call and Webcast


--  Thursday, February 11, 2016
--  10:00 a.m. EST

Those who wish to participate in the conference call may do so by dialing 1-866-229-4144 and entering pass code 5662147 #. The call will also be webcast live over the internet at the following link:

http://event.onlineseminarsolutions.com/r.htm?e=1124031&s=1&k=B24380A2C72F15BCDB9F6DA99EFD1B61

About Just Energy Group Inc.

Established in 1997, Just Energy (NYSE: JE) (TSX: JE) is an energy management solutions provider specializing in electricity, natural gas, solar and green energy. With offices located across the United States, Canada, and the United Kingdom, Just Energy serves close to two million residential and commercial customers. The company offers a wide range of energy products and home energy management services including long-term fixed-price, variable price, and flat bill programs, smart thermostats, and residential solar panel installations. Just Energy Group Inc. is the parent company of Amigo Energy, Commerce Energy, Green Star Energy, Hudson Energy, JE Solar, Tara Energy and TerraPass. Visit justenergygroup.com to learn more.

FORWARD-LOOKING STATEMENTS

Just Energy's press releases may contain forward-looking statements including statements pertaining to customer revenues and margins, customer additions and renewals, customer attrition, customer consumption levels, general and administrative expenses, dividends, distributable cash and treatment under governmental regulatory regimes. These statements are based on current expectations that involve a number of risks and uncertainties which could cause actual results to differ from those anticipated. These risks include, but are not limited to levels of customer natural gas and electricity consumption, rates of customer additions and renewals, rates of customer attrition, fluctuations in natural gas and electricity prices, changes in regulatory regimes and decisions by regulatory authorities, competition and dependence on certain suppliers. Additional information on these and other factors that could affect Just Energy's operations, financial results or dividend levels are included in Just Energy's annual information form and other reports on file with Canadian securities regulatory authorities which can be accessed through the SEDAR website at www.sedar.com, on the U.S. Securities Exchange Commission's website at www.sec.gov or through Just Energy's website at www.justenergygroup.com.

Neither the Toronto Stock Exchange nor the New York Stock Exchange has approved nor disapproved of the information contained herein.

Contacts:
Pat McCullough
Chief Financial Officer
Just Energy
713-933-0895
[email protected]

Michael Cummings
Investor Relations
Alpha IR
617-982-0475
[email protected]

Source: Just Energy Group Inc.



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