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Jim Lal Joins Eventus Solutions Group as Senior Vice President of Sales

Former Avaya Executive Brings 25 Years of Contact Center Experience to Eventus

May 12, 2015 11:39 AM EDT

DENVER, May 12, 2015 /PRNewswire/ -- Eventus Solutions Group announced today that Jim Lal has joined the firm as Senior Vice President of Sales. In his new role, Lal takes over responsibility for sales of Eventus contact center consulting services including management consulting, technology implementations and managed services. Lal is based at the company's headquarters in Englewood, Colorado.

Like most other Eventus executives, Jim is a contact center veteran, having worked in the contact center industry for over 25 years. Jim comes to Eventus from Avaya, where he spent seven years as a General Manager responsible for sales of professional services as well as project delivery.  Prior to Avaya, Jim spent eight years at BearingPoint, where he was an Associate Partner responsible for sales in the CRM/Contact Center segment.

"We are thrilled to have someone with Jim's sales, professional services and contact center experience heading up our sales activities," said Craig Tobin, Eventus Solutions Group Managing Director. "Thanks to his background at Avaya, American Express and elsewhere, Jim has been able to immediately contribute to strategic discussions with clients, prospects and partners."

Jim started his contact center career with Pacific Southwest Airways, which was subsequently acquired by US Airways. He then moved to Household International (now HSBC), where he was a Director for the Credit Lending Division. He subsequently took a position as Director of Fraud Operations with American Express, where he led a team of 150 contact center agents and back office personnel across three locations.

Jim holds a B.S. degree in Mathematics from University of California Santa Cruz and an M.B.A. from University of Phoenix.

About Eventus Solutions GroupEventus Solutions Group is a nationally recognized consulting and managed services firm that helps its clients optimize the way they engage with their customers online, over the phone, via mobile devices and through social media. The company's unique business model has earned it recognition on the Inc. 500 list of fastest growing private companies, and has helped Eventus build a client list that includes some of the most well-known brands in healthcare, insurance, retail, communications, government and other industries. For more information, visit http://www.eventusg.com.

Contact:Mike DonaldsonVP Marketing(720) 360-1438

 

To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/jim-lal-joins-eventus-solutions-group-as-senior-vice-president-of-sales-300081771.html

SOURCE Eventus Solutions Group



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