ColumbiaDoctors Selects HealthGrid’s Mobile Patient Engagement Platform to Enhance Patient Experience and Care Delivery

December 6, 2016 8:30 AM EST

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Technology Helps Providers and Patients Connect Anytime, Anywhere

ORLANDO,Fla.--(BUSINESS WIRE)-- HealthGrid, a mobile patient engagement leader, today announced a new initiative with leading national multi-specialty healthcare practice ColumbiaDoctors. HealthGrid will enable ColumbiaDoctors’ physicians across the enterprise to connect with their patients anytime, anywhere, and through any mobile device, to provide actionable care coordination, access to critical health information, and to enable self-care management. HealthGrid offers the first patient engagement platform to help providers activate, acquire and retain patients while simultaneously complying with demanding regulatory requirements such as Meaningful Use and Medicare’s Merit-Based Incentive Payment System (MIPS).

“This collaboration with HealthGrid is part of our commitment to deepening the patient-provider connection and serving their diverse needs through thoughtful and proactive engagement,” said George A. “Jack” Cioffi, MD, president of ColumbiaDoctors. “HealthGrid’s intelligent patient engagement platform will enable us to stay connected with patients and keep them engaged, informed and supported at all touch points of their care journey.”

As part of the initiative, ColumbiaDoctors will fully integrate HealthGrid’s patient engagement platform into its workflow to coordinate care delivery via mobile technology. The solution will also enable ColumbiaDoctors to enhance the patient experience through:

  • Timely pre-and post-visit communications
  • Access to care information to promote collaboration between ColumbiaDoctors’ care teams and care settings
  • Mobile check-in to improve office wait times and free up staff for more effective workflow activities
  • Personalized patient education to patients’ mobile devices
  • Instant patient feedback through real time assessments and surveys

Patients can connect with physicians using HealthGrid’s mobile patient engagement platform. This will help streamline operations and allow providers to spend more time caring for their patients.

“It is an honor to collaborate with one of the country’s leading, forward-thinking health systems,” said Raj Toleti, co-founder and CEO of HealthGrid. “We are committed to ensuring that organizations like ColumbiaDoctors have an integrated approach to patient engagement, ensuring patients and care teams are in sync at every care touchpoint, while also achieving the highest levels of MU attestation for patient-facing measures. Our intelligent, mobile platform not only continuously delivers actionable health information to patients, but is a perfect complement to the high-tech, high-touch care philosophy at ColumbiaDoctors.”

About ColumbiaDoctorsColumbiaDoctors makes medical history, and changes patients’ lives, every day. We are among the largest faculty medical practices in the Northeast, with more than 1,700 Columbia University Medical Center physicians, surgeons, dentists, and nurses. Our Columbia clinicians and researchers exemplify the excellence for which the University is known around the world. They are renowned for their expertise in specialty and subspecialty care, with more than 230 areas in all. Our clinicians harness the latest in scientific research to deliver the newest, most promising treatments directly to our patients. Many of ColumbiaDoctors clinicians rank among the most highly regarded health care professionals in their fields. Our faculty brings the highest standards of compassionate, collaborative care to our patients at New York-Presbyterian Hospital, No. 1 in New York City, its affiliates in the region, and in our offices located in Midtown Manhattan, Washington Heights, the lower Hudson Valley, and across the tri-state area. For more information, please visit

About HealthGridHealthGrid is shifting the patient experience paradigm - meeting patients where they are. Our mobile-first CRM platform is the industry leading patient engagement solution that enables providers to engage and activate patients at any point in the care continuum. For more information, visit or connect on Twitter: @HealthGrid | Facebook: | LinkedIn:

Columbia University Medical Center

Karin Eskenazi, 212-342-0508

Director, Media Relations



Chakri Toleti, 855-624-2844

Marketing and Communications Manager

Source: HealthGrid

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