The Top 4 Most Common Online Cleanliness Complaints Aug 20, 2014 10:39AM

Cintas gives tips on how to clean up your business’ online reputation

CINCINNATI--(BUSINESS WIRE)-- Oftentimes, a customer’s first “stop” after a dining or shopping experience is a social media channel or online review site such as Yelp. But unlike good reviews, bad reviews spread quickly and can negatively impact your business. To help businesses clean up their online reputation and improve the overall cleanliness of their facility, Cintas Corporation (NASDAQ: CTAS) today announced the top four online cleaning-related complaints.

“A picture of a dirty restroom posted online is never good advertising for your business,” said Dave Mesko, Senior Director of Marketing, Cintas Corporation. “Regardless of the business type, cleanliness should always be a priority.”

There are many factors that customers look to when determining whether or not a facility is clean. Cintas identifies the following top four complaints found on review sites:

1. “There’s food and grease all over the floors.”

One of the first things customers notice when entering a facility is the floors. From crumbs to grease to stains, dirty floors are an immediate deterrent for customers when entering your facility.

New York Yelp user David T. described his experience with a chain restaurant’s dirty floors, tables and chairs as the “filthiest place” he’s ever walked into and eventually walked out.

From matting programs to daily cleaning to restorative cleanings, make sure you have an effective cleaning program in place that focuses on deep cleaning, protecting and maintaining floor surfaces.

2. “The restrooms are dirty and don’t have any toilet paper.”

A recent survey revealed that 94 percent of U.S. adults would avoid a business in the future if they encountered a dirty restroom1. A Yelp reviewer in New York City left a negative review at a movie theatre after her dirty experience. After witnessing wet toilet seats, dirty floors and no toilet paper or soap, she “wouldn’t recommend this theatre.”

To avoid these mishaps from happening in your facility, implement an ongoing restroom care program that not only ensures that restrooms are always properly stocked, but that they are also regularly deep cleaned. In addition to daily maintenance, integrate a deep cleaning program to remove organic soils and odors that regular mops and brushes can’t.

In some cases, a facility’s restroom can also be a source of praise, worthy of an online review of its own. If you have clean restroom and want to drive traffic to your business, make sure your clean restroom is listed and rated on Cintas’ mobile application, Where to Wee, so users know where to go.

3. “People use the same mops and wipes all over the building!”

People often think that anyone can clean, but in reality, there is a right and a wrong way. For example, online reviewer Amy W. witnessed a Chicago fitness center employee cleaning multiple areas of the locker room with “the same rag”; starting with the toilet.

While there is no one-size-fits-all approach, employees who are not taught effective zone cleaning techniques can cross-contaminate your facility by spreading dirt and bacteria from one part of your facility to another. Cross contamination can also present a substantial risk for an outbreak of an infection or virus such as Methicillin-resistant Staphylococcus aureus (MRSA) or norovirus.

To limit the chance of cross contamination, regularly train employees and emphasize the risks involved with not changing cleaning tools or solutions in each area.

4. “The kitchen is disgusting.”

Maintaining a clean kitchen is imperative to a positive online reputation and can instantly leave a bad taste in the minds of customers if anything is less than clean. For example, a Yelp user in Seattle had this to say about a “disgusting” kitchen she was able to see from the dining area. “This is never ok, even when a place is really busy.”

For a higher level of clean in your kitchen, consider implementing a chemical dispensing unit to ensure that cleaning chemicals are always available and to eliminate manual dilution. Time spent diluting chemicals or searching for cleaning products can be reinvested to keep surfaces clean and sanitized.

To learn more about Cintas solutions for facilities, visit

About Cintas:

Headquartered in Cincinnati, Cintas Corporation provides highly specialized services to businesses of all types primarily throughout North America. Cintas designs, manufactures and implements corporate identity uniform programs, and provides entrance mats, restroom cleaning and supplies, tile and carpet cleaning, promotional products, first aid, safety, fire protection products and services and document management services for more than 1 million businesses. Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of the Standard & Poor’s 500 Index.


Mulberry Marketing Communications

Jennifer Petersen, 312-664-1532

Source: Cintas Corporation

From Home Office to Global Industry Leader: MavenWire Named One of the Fastest Growing Companies in America Aug 20, 2014 10:37AM

WAYNE, PA -- (Marketwired) -- 08/20/14 -- MavenWire LLC., a global leader in transportation management and supply chain logistics solutions, today announced that it was named to the 2014 Inc. 500|5000 list as one of the fastest growing private companies in America.

"It is a testament to the talent of the MavenWire family that in eight years we were able to grow from a two-man startup to a global enterprise," said MavenWire President and CEO Sam Levin. "We are excited to be recognized among the fastest growing American companies and look forward to continuing to climb in the years to come."

In less than a decade, MavenWire's operations expanded from a home office to a global presence. The company serves more than 60 clients worldwide, generates over $11 million in revenue, and employs more than 180 experts in North America, Europe, and Asia.

Early on, MavenWire built its reputation by being one of the most knowledgeable and customer-focused consulting and implementation providers in the transportation management industry. MavenWire maintains its original commitment to completely assess an enterprise to identify and leverage individual solutions.

Enterprises turn to MavenWire to optimize transportation management systems (TMS). With a strong support team, MavenWire deploys technology for more efficient shipping and tracking of goods, improved visibility throughout the supply chain, and streamlined operations -- resulting in measurable savings and quicker return on investment. By enabling clients to reduce transportation costs during the recent economic downturn, MavenWire solidified its standing in the industry.

MavenWire has consistently generated 30-40 percent annual growth and, through a series of expansions, acquisitions and mergers, has become a worldwide operation with offices and data centers in the United States, Europe, India, Singapore, and Australia.

To be considered for the 2014 Inc. 500|5000 recognition, Inc. Magazine requires a privately-held, independent, for-profit company to have exceeded its 2010 revenues in 2013, which must be above $100,000 in 2010 and more than $2,000,000 in 2013. Candidates must be based in the United States and not be a subsidiary or division of other companies. They are then ranked according to the percentage growth of their annual revenue over three years.

To learn more about MavenWire, visit

Source: MavenWire

Riskified Eliminates Chargeback Fees For Online Merchants Aug 20, 2014 10:37AM

TEL AVIV, Israel, August 20, 2014 /PRNewswire/ --

Riskified, a leading online fraud and risk management solution that reviews, approves and guarantees e-commerce transactions, today announced that it has lowered the price for its flagship Shop Protection service by 50% to 0.7% per transaction. With merchants losing an average of 1% of their total sales due to chargebacks, the new lower price for Riskified's Shop Protection service represents significant cost savings for most online merchants. In addition, every approved transaction is backed by Riskified's 100% chargeback guarantee, which shifts the liability for any chargeback to Riskified and thus eliminates chargeback fees for online merchants.

To encourage new merchants to try Riskified's flagship Shop Protection service, the company is offering to review, approve and guarantee the first $50,000 in sales for free. Shop Protection proactively analyzes all of a merchant's online orders, and on average approves 99% of them - including up to 74% of transactions that might normally be declined due to possible fraud. Simultaneously, Riskified's global fraud network identifies fraud patterns and blocks fraudulent transactions originating anywhere in the world. By doing so, Riskified helps merchants increase conversions and recapture lost revenue, while decreasing risk and fraud, chargeback fees and other operational costs associated with manually reviewing borderline transactions.

Since its launch in late 2012, Riskified has signed on more than 1,000 merchants from over 20 countries for its online risk and fraud solutions, which include its flagship Shop Protection service, individual transaction review, geographic monitoring, and an on-demand service that scales up to support internal risk teams during peak sales periods. Riskified's customers include Viagogo, Reed's Jewelers, SSENSE, and others.

"Riskified's Shop Protection service represents the end of chargebacks for online merchants," said Eido Gal, founder and CEO of Riskified. "Over the past two years, technology improvements and operational efficiencies have enabled Riskified to reduce the price of our flagship service and pass along the saving to our customers. Combined with Riskified's 100% chargeback guarantee and our ability to recapture lost revenue, the new lower price for Shop Protection makes e-commerce more cost effective, profitable and secure."

According to eMarketer, global B2C e-commerce will hit $1.5 trillion in 2014. Based on past industry trends, Riskified estimates that online merchants could incorrectly decline $45 billion in sales globally due to the fear of fraud (3% of total transactions) and potentially lose $15 billion globally to actual fraud (1% of total transactions) in 2014.

"Having Riskified instantly review, approve, and guarantee orders has really moved the needle for our business," said Attila Dogan, Head of Revenue Protection and Payments at Viagogo. "Riskified's 100% chargeback guarantee gives us great peace of mind that our business is well protected."

In February, Riskified closed a $4 million Series A round from international investors including Genesis Partners, Founder Collective and Entrée Capital, bringing its total funding to $5.65 million.

About Riskified 

Headquartered in Tel Aviv, Riskified is a leading provider of turnkey risk and fraud solutions for e-commerce merchants. Its proprietary technologies help increase conversions and recapture lost revenue from declined transactions due to fear of fraud, while simultaneously protecting merchants from actual fraud from anywhere around the world. Since its launch in late 2012, more than 1,000 merchants from 20 countries have implemented Riskified, including Viagogo, Reed's Jewelers, Ssense and more. Riskified's 100% chargeback guarantee, flexible pricing, pay-for-performance model, and proven technologies make Riskified both an economical and effective solution in helping merchants fight fraud and improve their top- and bottom-line. For more information, please visit us at, or Twitter (@Riskified).

For media inquiries only, please contact:

Ryan Chin
Sparkpr for Riskified

SOURCE Riskified

BG Capital Group Purchases Atlantic Crossings Equestrian, Launches BG Polo and Equestrian Vero Beach Aug 20, 2014 10:35AM

BRIDGETOWN, Barbados, Aug. 20, 2014 /PRNewswire/ -- BG Capital Group has purchased the former Atlantic Crossings Equestrian facility, a premier 36-acre equestrian compound located at 7700 8th Street, Vero Beach, just south of the Polo grounds at Pointe West, announced BG Capital Group Board Chairman Bobby Genovese.

Known for its long list of amenities including multi-use arenas, three barns, individual turnout paddocks, clubhouse and 11 acre polo stick and ball field, the company's plan calls for the launch of a new polo school, and an open arena policy welcoming all disciplines of riding, including dressage, hunter jumper, driving, and western pleasure.

"BG Capital is honored to join the horse community in Vero Beach, as we expand our equestrian endeavors complementing our other locations around the world," said Genovese of his polo interests that include BG Toronto Polo Club, BG Ocala Polo and Equestrian Club and BG Argentina Polo Club. "It is our goal to invest in both youth and adult equine programs, with the spotlight being on our upcoming professional polo school. We invite you to come out and explore these exciting new horsemanship options that will now be available here in Vero Beach."

Following an immediate renovation that includes updated arena footing and landscaping, BG Polo and Equestrian Vero Beach will be open for business, accepting boarders, hosting special events and clinics, and inviting clients into the polo program.

With more than 25 years of experience in mergers and acquisition. BG Capital Group Limited and BG Capital Management Corporation are both based in Barbados with associate management offices in the Bahamas, Fort Lauderdale and Boca Raton, Florida, Los Angeles, Toronto and Vancouver. In 2012 Genovese developed and launched BG Signature Properties, a portfolio of 12 exclusive luxury retreats in the US, Canada, Europe, South America and Bahamas, including its flagship property, BG Equestrian Resort in Ocala, Florida, a 100-acre, year-round luxury equestrian retreat featuring world-class stables and lodging for traveling horse enthusiasts.

For more information about BG Polo and Equestrian Vero Beach contact Patta Conboy at 772-766-0027 or email at

Media Contact: Patta Conboy 772-766-0027

Photo -

SOURCE BG Capital Group

NuSirt Biopharma Launches First Clinical Trial Aug 20, 2014 10:35AM

Company’s technology has the potential to transform the treatment of Type 2 diabetes by reducing the amount of metformin needed to control blood sugar

NASHVILLE, Tenn.--(BUSINESS WIRE)-- NuSirt Biopharma, Inc., is initiating a clinical trial with a goal of demonstrating whether the company’s patented technology may enhance the ability of a common Type 2 diabetes medication, metformin, to control blood sugar. The primary design of this Phase 2A trial is to test whether the combination of NuSirt technology and three different low doses of metformin can effectively control glucose levels when compared with full doses of metformin alone. In this trial, NuSirt’s technology employs a patented blend of leucine, an essential amino acid, coupled with an existing pharmaceutical compound.

“Metformin is the most commonly prescribed oral medication to help those with Type 2 diabetes control their blood sugar. However, the side effects of metformin have been reported to cause people to not take it as frequently as their doctors suggest or stop taking it altogether,” said Joseph C. Cook, Jr., president and executive chairman of the board of NuSirt Biopharma. “We are hopeful that this trial will demonstrate that NuSirt’s technology can be used with significantly lower doses of metformin and maintain satisfactory blood sugar levels. A new diabetes medicine that incorporates lower doses of metformin may reduce side effects and help patients take the medication as prescribed.”

As reported at the American Diabetes Association’s 74th Scientific Sessions held in San Francisco this year, animal studies have shown that NuSirt’s technology can amplify metformin’s effectiveness while reducing its required dosage, contributing to substantial improvement in glucose control and a reduction in fatty deposits in the liver. The clinical trial now underway is designed to examine the effects of this patented combination in humans.

Diabetes is the seventh leading cause of death in the U.S., and its complications include blindness, kidney failure and peripheral amputation. According to the American Diabetes Association, more than 29 million Americans have diabetes, and an additional 86 million Americans age 20 and older have prediabetes.

“We believe the key to helping those with Type 2 diabetes better manage their disease isn’t the development of new drugs, but finding ways to encourage more effective use of medicines that already exist,” said Michael Zemel, Ph.D., founder and chief scientific officer of NuSirt Biopharma. “If we are able to reduce metformin’s side effects and strengthen its effectiveness, NuSirt technology has the potential to help establish a new approach to treating Type 2 diabetes.”

NuSirt’s Phase 2A trial is a randomized, double-blind, active controlled study with an enrollment goal of more than 100 subjects who have Type 2 diabetes. The study will contain four different treatment arms, three of which will incorporate NuSirt technology in combination with much lower doses of metformin. The fourth arm will receive full label doses of metformin alone, and follow standard clinical guidelines.

During the course of the study, participants will wear a blood sugar monitoring device and measure their blood glucose frequently.

The primary objective of the trial is to evaluate the change in fasting plasma glucose from baseline to the end of the 28 day study period. Secondary objectives are to evaluate changes in fasting plasma insulin and lipid levels, changes in glucose profiles, and effects on gastrointestinal symptoms.

The NuSirt trial is being conducted at eight sites across the U.S.:

  • Catalina Research Institute in Chino, Calif.
  • Medical Research South in Charleston, S.C.
  • Meharry Medical College in Nashville, Tenn.
  • Meridian Research in Savannah, Ga.
  • Meridien Research in Tampa, Fla.
  • Palm Beach Research in Palm Beach, Fla.
  • Sterling Research in Cincinnati, Oh.
  • Vanderbilt Medical Center in Nashville, Tenn.

Initial results from this Phase 2A study are expected by year end. If the trial is successful, NuSirt’s current business plan calls for initiating a Phase 2B study with an enrollment goal of approximately 500 participants who will be monitored over a six-month period.

For more information about the trial, contact

About NuSirt Biopharma, Inc.

NuSirt Biopharma, Inc., headquartered in Nashville, is dedicated to improving the lives of people living with chronic diseases associated with obesity and aging. The company has a unique technology platform that uses a patented combination of leucine, an essential amino acid, and existing human medicines targeted at diseases that may be addressed by activating sirtuin pathways. These combinations have shown promise in preventing and treating metabolic diseases and enhancing the effectiveness of existing pharmaceuticals. For more information, please visit

Seigenthaler Public Relations

Nicole Cottrill, 615-327-7999

Source: NuSirt Biopharma, Inc.

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