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JPMorgan Chase (JPM) CEO Jamie Dimon Discusses Cyber Security, Throat Cancer, U.S. Economy, Healthcare Conference, and More

January 13, 2015 10:45 AM EST

JPMorgan Chase (NYSE: JPM) Chairman & CEO Jamie Dimon spoke with FOX Business Network's (FBN) Maria Bartiromo about the United States economy, cyber security and his battle with throat cancer. Dimon said, "America looks pretty damn good." Dimon commented on raising rates saying, "rates going up would be OK if the fundamental economy is growing" and "the more that employment is growing and companies are growing, you know, rates going up would be OK. It'll be volatile, it'll be a little scary, but it'll be OK." Dimon went on to talk about cyber security for the bank saying, "We spent $250 million a year, that number is going up; could double the next two years easily. It's a big deal. But we're safe." When asked whether cyber security is something he will continue to invest in, Dimon said, "This is a permanent battle" and "Eventually it will be taken much more seriously by governments." Dimon spoke about his throat cancer saying, "I'm actually doing fine" and "I never stopped working, but I'm mostly back to full health, back to working full time. "

On how many times a day people try to hack the system:

"Let me first say that our clients are completely safe. We move six to ten trillion dollars a day. Your deposit's safe, the movement's safe. We're actually very good at this. We did announce a breach that we had. We made it voluntarily because all the information was public. Name, address, email. But it was a breach. We thought we should tell our shareholders. We spent $250 million a year, that number is going up; could double the next two years easily. It's a big deal. But we're safe. And I think what people have to do is have perimeter controls, internal controls like you know, these change of passcodes. If someone gets your passcode, they get inside your systems, your protection is track that. So you can make sure if that happened, you're on top of it, too."

On how many cyber-attacks they face each day:

"Oh 300 - would be 300,000 or something. It's a huge number. And they're mostly - they mostly don't get through. If the banks are good at this, the feds can be good at it. In fact, a former director of national security was on TV and said people at JPMorgan are like the best at it. So - I'm not saying we are, but he said something like that. And if you look at the real breaches, where they get your social security, your mother's maiden name, your security code, your credit card number - those haven't been the banks. Those have been other people. And so we pay the price for that. And it's incumbent upon all of us - merchants, banks, retailers, everyone - to come up with a better systems. And we are. We have a whole new generation of security things coming out called tokenization and chip - the chip that make it much harder for criminals. And then there's other companies set of standards. They'll protect their own credit card numbers, etc."

On their investment in cyber security:

"This is a permanent battle that will be - people will lose battles, and you've also got to be prepared for that. Like what are you going to do if something goes wrong where you can continue to serve your client, continue to do the things, protect yourself from damage. And protect your client from damage. So this is a big deal. It's not going to go away in our lifetime. And it's also an example, by the way, where government - I think government and business are collaborating pretty well. We need to do more. You know, a lot of our collaborations is not real time. We need real time. You know, the government or other banks can see - there could be attack right now on these wires with this kind of malware, and we could put immediate protection against that. So we've even informed banks of other things we're having, help them. We tell the government; they can disseminate it. The government knew about it - mostly, we knew about it first. The government may know about it. They see stuff coming. So we need real collaboration. And eventually cyber security is going to be a part of WTO, World Trade, and - and public policy and global relations. This can't go on. I mean, you can't have it where people are stealing IPs, stealing money, attacking you, and if it's state-sanctioned allow it. It won't. Eventually it will be taken much more seriously by governments."

On his battle with throat cancer:

"I'm actually doing fine. I'm happy to be -- I never stopped working, but I'm mostly back to full health, back to working full time. I had throat cancer, for those who don't know. It's a tough thing to go through, and I did exactly what my -- I have exceptional doctors. I did exactly what they told me to do. But on December 4th, I got a -- after all this treatment, radiation, chemo, I got that kind of clean bill of health, no evidence of cancer in my body. It's a very good sign. Obviously, I'm going to be monitored for the next three years, but it's not definitive, but it's as good as can be, so...And my family was enormously supportive of this. I got hundreds of thousands of emails and calls, and the people at the company were great, the board was great, and I don't wish it on anybody, but I'm glad it's over."

On whether the cancer has changed him:

"No, not really. Because I've always -- people always ask me what your value system is and I always put "family" first and "country/humanity" second, and kind of JPMorgan kind of down here: not unimportant. You know, I spend a lot of time with my family. I adore all of them, three children and my wife and you know, I don't know if I could do more. They have their jobs, they've got their careers, they're all busy and doing things like that...If I do a good job here, I can help people with their careers. We help, you know, consumers and big businesses. We help countries and banks, central banks, governments, sovereign wealth funds, and we're hugely charitable. You know, the work we do in Detroit, we've hired 8,000 veterans. So this is my contribution. It's the best I can do. And so it hasn't really changed that. And I like working."

On how he characterizes the United States economy; "Yeah. So, the U.S., if you looked all -- most of the forward looking things, household formation, 10 million more people working since the depths of the great recession, businesses are actually doing still low amount of capital expenditures, but it's growing, consumer confidence is up. Business confidence is up. Small business credit is kind of back to where it was. You haven't seen small business formation get healthy yet, but I think it actually might. Housing, you know, turned the corner way back. Housing is not in short supply, but it's at least balanced if not a little bit short supply in some markets. Innovation is alive and well. And you see it at conferences like this. And so I -- America looks pretty damn good. The biggest negative when you talk about America is twofold. One is overseas, which we'll talk about. Second is what are the potential expense of Q.E. three not being -- kind of being not unwound but stopped. And if they start to raise rates. And my view there is that normalization is a good thing. Rates going up would be OK if the fundamental economy is growing. Just think of employment. The more that employment is growing and companies are growing, you know, rates going up would be OK. It'll be volatile, it'll be a little scary, but it'll be OK."

On why the JPMorgan health care conference is so important:

"You know, the amazing thing about this conference is it started 33 years ago...I think there's some like 30 companies, the market cap combined was $2 billion. Today the market cap, combined of all the companies here, $4.6 trillion. Unbelievable. And it's the sector is unbelievable. But the amazing thing to me is - you know, I've been coming here for the better part of 10 years now. But even in '08, '09, 2010, the bad years, this thing was growing over time. You had entrepreneurs, venture capitalists, big companies, small companies, global companies. And it always reminded me of the raw, utter strength of American business. And it's gone global. These are a lot of global companies here. But the entrepreneurialism, we're going to grow, we're going to expand, we're going to bet you save, we're going to save lives. And they save lives, including mine, and they grow and they expand. It's very uplifting. You must feel when you hear this. You're talking about the specific technologies that may - they have a whole new whole amount of lives and save lives of people in poor countries. It's just a fascinating thing. This is capitalism at its best, right here."

On M&A market activity:

"So M&A, 2014 was the second-best year ever. I think the best year, you have to go all the way back like '06 or something like that. And it was the best year ever in health care. So if you ask our bankers and they're closer to it than me, they would tell you that this year has a good chance of being better than last year in health care. And M&A in general, I don't know. A lot of things drive that. And I think it would probably be pretty good. A lot of companies - you don't normally see companies ever. Like if I - I meet with CEOs around the world. But particular in the United States where people say I'm going to shrink next year. I don't have any ambition. I'm not going to invest R&D. I'm not going to open a branch. No, they're looking for ways to grow, expand, do more. They're going to make mistakes in the process, and M&A is one of those ways. So normally you look at M&A, you can look at all these criteria that drive it. You know, interest rates, stock prices. But it also is business confidence, people looking for synergies, all the things that people look at. So I think M&A can be pretty healthy as America gets healthier."

On whether he thinks the GOP taking control of the Senate will change the tone in Washington:

"I don't know. I mean, there's a lot of hostility toward banks still that comes out of the population, not just - and even some Republicans. And I just - what I always hope for is kind of collaboration, think it through, working together to come up with a better outcome. And you know, not all people believe that some people think the bank system should be beaten up because they caused all these problems. You know, JPMorgan didn't. And you know, I can't get that message out there when TARP came out and said that every bank was bailed out, which is just not true. That was like the scarlet letter for every bank and forever. And so we had to just manage through that. We're not going to let it change that narrative."

On whether he has been talking to lawmakers to explain what he'd like to see in terms of priorities:

"So America is in great shape, and I've mentioned before - I've mentioned the positives. We always have the best military...capital market, best universities, low corruption, unbelievable innovation, great work ethic. But long-term - OK, the country always has to face issues that may affect that long-term competitiveness. And I'm going to mention five. And by the way, when I go to Washington, all five are mentioned. Yes, I've spoken to the White House about it, and everyone will put these five in the category. Corporate taxes. Tax reform in general. Simplify it, broaden out the base, reduce it, become more competitive globally Immigration reform. Most Democrats and Republicans I know support immigration reform. They may differ on pieces of it. Education. So think of it - think of secondary education the most, where we're filling a lot of kids in inner-city schools. And you know, the president mentioned community education. We think it's critical that community schools, tie up and local businesses so those degrees mean something that people get jobs. And if you can make it free, the more people you can make it free for, if it's effective. I think to be effective, I think it might have to be done locally, not just nationally. Infrastructure. I mean, most people agree that we don't do good infrastructure planning. So for roads, bridges, tunnels, schools, hospitals. We need to do that at the city, state, and federal government level. And one more that's escaping me - oh, trade. We've got to get - and again, most people want thoughtful trade policy, Democrats, Republicans. This transatlantic and transpacific trade agreements would be a great boon to the American economy and the global economy. And yes, some people are scared. On both ends of these political sides it might hurt a constituency or a business. But in total, people think increased growth by 0.4 percent or something. So, if we get those five things done - I'm not hopeful they'll all get done in the next year or two, but they would be critical for the long term health of America."

On where his resiliency comes from:

"Let me correct you a little bit. I'm not done with the throat cancer. Regulators - in fact, some people say I didn't do a pretty good job there. I don't know. Look, I love my company and I love what I do and I love my family. And I - and I love this country. I mean, look at America. I mean, my grandparents emigrated here --From Greece. You know, and like most, they started with cleaning dishes and doing things like that. And so, I think those things we should recognize over and over and over. Educate our kids about it, and make sure that they understand the strength of this country and do all the things to maintain how strong it is. So, I'm devoted to doing that, whatever it takes."



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