First Day of Month & Payday, the Perfect Time for BofA (BAC) Online Services to Crash...

February 1, 2013 3:53 PM EST
Bank of America (NYSE: BAC) created online buzz this Friday, but probably not the kind that management was hoping for. A number of customers voiced frustration via twitter and Facebook after online services at the banking giant including online and mobile services, failed.

The outage comes on a Friday afternoon, on the 1st day of the month, a time when many customers are paying bills, checking direct deposit, and squaring their finances.

A spokesperson for BofA said, "We're addressing the issue as quickly as possible. We're also working closely with our customers to help them alleviate any concerns."

The placating comments came as little comfort to many frustrated customers.

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