Syniverse Provides Telecom Industry's Most Robust, Accurate, Cost-Effective Caller Name Services

October 22, 2009 10:31 AM EDT

Company Serves More Than 30 North American Telecom Providers with Comprehensive Authoritative CNAM Solution Powered by TARGUSinfo

TAMPA, Fla.--(BUSINESS WIRE)-- As more landline and wireless subscribers demand instant access to incoming caller identity information, Syniverse Technologies (NYSE: SVR), a leading provider of technology and business solutions for the global telecommunications industry, continues to provide an increasing number of telecom providers with a next-generation approach to caller name (CNAM) and wireless caller name presentation (CNAP) services. The Syniverse solution, which serves more than 30 North American telecom providers, is powered by TARGUSinfo, the authoritative source of CNAM services with access to more than 410 million CNAM records utilized by more than 200 cable, VoIP, ILECs, CLECs and wireless providers.

By accessing the TARGUSinfo CNAM repository, telecom providers in North America are able to attach caller names to phone numbers, so subscribers have specific information about incoming callers on their phones, televisions or computers. The Syniverse solution drastically reduces traditional network CNAM expenses, while providing mobile operators new revenue opportunities by adding caller identification as a proven customer-valued feature.

"No matter how they access their phone services - whether via wireless, wireline, VoIP or cable connections - subscribers today have an expectation that they will have basic information about the people who are calling them," said Tony Holcombe, President and CEO, Syniverse. "Not only do we currently provide operators with a clear path to best-of-breed caller name services, but we also simplify the complexities they encounter when using other costly, outdated network CNAM models."

George Moore, Chairman and CEO, TARGUSinfo, said that given the evolving state of the economy, it's hard to justify legacy CNAM with its traditional tariff structure of charging and maintaining multiple relationships with competitive carriers.

"Our authoritative repository delivers unprecedented access to all available CNAM records, allowing Syniverse customers to reduce the unpredictability of CNAM costs while improving the overall speed and accuracy of their service," Moore said. "In fact, a 2008 report by The Paisley Group found our service to be superior to traditional network CNAM in both coverage and accuracy of caller names delivered. We deliver information for 100 percent of the available wireline and wireless listings compared with only 79.6 percent from legacy CNAM platforms."

Syniverse National Caller Name (CNAM) and Wireless Caller Name Presentation (CNAP) Services enable access and delivery of calling party names from the Syniverse CNAM repository to wireless, wireline and IP-based operators who provide their subscribers with caller name identification services.

About Syniverse

Syniverse Technologies (NYSE: SVR) solutions allow more than 650 communications companies in over 140 countries to provide seamless mobile services by making it possible for disparate technologies and standards to interoperate. Syniverse's flexibility and customer focus permit its customers to quickly react to market changes and demands, enabling the delivery of everything from voice calls to sophisticated data and video services wherever and whenever subscribers need them. With more than 20 years in the industry, Syniverse is headquartered in Tampa, Florida, U.S.A., and has offices in major cities around the globe. Syniverse is ISO 9001:2000 certified and TL 9000 approved, adhering to the principles of customer focus and quality improvement practices. More information is available at www.syniverse.com.

About TARGUSinfo

TARGUSinfo, the leading provider of On-Demand InsightSM, provides unique identification, verification, scoring and location solutions that enable communication service providers, retailers, call-center operators, Web-based marketers and others to dramatically increase the quality of their services and the effectiveness of their marketing. A privately held company, TARGUSinfo is headquartered in Vienna, Va. For more information, visit www.TARGUSinfo.com.

    Source: Syniverse Technologies

Related Categories

Press Releases

Stocks Mentioned

Add Your Comment

Name

Subject

Body

Verification can't see the text?
click here to refresh the image.
what's this?