XETA Technologies' (XETA) CEO Sees Positives to Avaya/Nortel Merger
XETA Technologies (Nasdaq: XETA) commented today on Avaya's pending acquisition of the enterprise assets of Nortel Networks (NYSE: NT). The Company said that the resolution of the auction, and the subsequent court approval, creates clarity around the relevance of Nortel in the enterprise market. "A significant concern for our Nortel customers, and a major reason for delayed purchasing decisions, has been how their investments in the Nortel platform will be supported by the winning bidder. Avaya has clearly articulated its plans to continue to support Nortel products and pledged to provide investment protection for customers, which should alleviate concerns and get customers buying again," said Greg Forrest, CEO and President of XETA Technologies.
Regarding the combination of Avaya/ Nortel and XETA's unique value proposition, Howard Lee, Chief Executive Officer of Spoken Communications, said, "Before, we considered Avaya only as a rip-and-replace alterative to Nortel. This combination will allow us to migrate platforms and leverage our investments. I need someone to show me how to make that happen, and I can't think of anyone else that can provide that answer better than XETA. To that end, we have recently chosen XETA to deploy our first Avaya-based contact center." Headquartered in the Pacific Northwest, Spoken Communications provides hosted solutions to contact centers.
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