Ingram Micro (IM) Signs Standardization Contract with Cisco (CSCO) for Global Distribution

November 13, 2009 1:39 PM EST

Ingram Micro Inc. (NYSE: IM), the world's largest technology distributor, today announced it has signed a global contract with networking leader Cisco Systems Inc. (NASDAQ: CSCO) that standardizes terms and conditions across all regions. As Cisco's largest global distributor, Ingram Micro will now be able to offer its resellers international access to Cisco products and related services with consistent terms, processes and support.

Through these new terms, Ingram Micro's reseller partners can take advantage of Ingram Micro's unparalleled worldwide footprint and gain entry into countries in which they currently do not have a presence. The contract applies to the more than 150 countries in which Ingram Micro supports Cisco sales. In addition, customers receive dedicated worldwide Cisco support through the Ingram Micro Global Order Desk, which will help customers fulfill orders all over the world. Staffed by a team of knowledgeable specialists, the Global Order Desk ensures that all parties comply with all legal, tax and trade requirements that are typical in cross-border deployments.

"Ingram Micro is committed to helping our vendors and customers grow their businesses, whether it be selling solutions across the street or across the globe," said Ken Bast, vice president, vendor management, Ingram Micro Inc. "Ingram Micro's new global contract with Cisco allows our resale partners to take full advantage of business opportunities on a worldwide scale. Now, our customers will be able to expand into new markets, as well as support their existing global clients with quicker product availability, which will ultimately shorten their sell cycle and positively impact their balance sheets."

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