Intuit (INTU) Ticks Lower; CEO Smith Says FY12 Not 'Best Yesr,' Didn't Attract Customers

September 18, 2012 2:20 PM EDT
Intuit, Inc. (Nasdaq: INTU) shares are trickling lower Tuesday after reaffirming its outlook for fiscal 2013 earlier.

At its investor day, CEO Brad Smith issued comments on Intuit's recent performance:
  • FY12 wasn't the company's "best year";
  • The company didn't attract new customers;
  • Aiming to convert "browsers" into "buyers";
  • Products must work across PCs, tablets, and smartphones.
Intuit CFO Neil Williams also commented, saying gross margin can expand in fiscal 2013 and customer growth is key to growth.

Shares of Intuit are

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