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Intuit (INTU) Ticks Lower; CEO Smith Says FY12 Not 'Best Yesr,' Didn't Attract Customers

September 18, 2012 2:20 PM EDT Send to a Friend
Intuit, Inc. (Nasdaq: INTU) shares are trickling lower Tuesday after reaffirming its outlook for fiscal 2013 earlier.

At its investor day, CEO Brad Smith issued comments on Intuit's recent performance:
  • FY12 wasn't the company's "best year";
  • The company didn't attract new customers;
  • Aiming to convert "browsers" into "buyers";
  • Products must work across PCs, tablets, and smartphones.
Intuit CFO Neil Williams also commented, saying gross margin can expand in fiscal 2013 and customer growth is key to growth.

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