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Netflix (NFLX): AT&T's (T) Fiber Network is Slow as Molasses (CMCSA) (FTR) (WIN)

April 21, 2014 4:26 PM EDT

Netflix, Inc. (NASDAQ: NFLX) is firing some salvo at AT&T (NYSE: T) on Monday, calling its fiber network slower than DSL from the competition:

Our long-term ISP performance index shows some positive data, and some surprising data, particularly in the U.S. The positive is that Comcast (Nasdaq: CMCSA) is providing a much improved Netflix experience to their broadband subscribers, and now nearly all cable Internet households receive great quality Internet video. The surprising news is that AT&T fiber-based U-verse has lower performance than many DSL ISPs, such as Frontier (Nasdaq: FTR), CenturyLink (NYSE: CTL) & Windstream (Nasdaq: WIN). This reinforces our view that connectivity to the broader Internet is critical to the quality of experience consumers receive. The 249 customer comments on AT&T’s anti-Netflix blog post indicate that AT&T customers expect a good quality Netflix experience given how much they pay AT&T for their Internet service. It is free and easy for AT&T to interconnect directly with Netflix and quickly improve their customers’ experience, should AT&T so desire.



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