Customers Returning BlackBerry (BBRY) Z10 Phones

April 11, 2013 9:36 AM EDT
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Several key U.S. retailers are seeing a "significant" increase in BlackBerry (Nasdaq: BBRY) Z10 returns, according to analysts at Detwiler Fenton. In some cases returns are exceeding sales. Complaints include maps, a lack of apps, and the user interface, which isn't intuitive enough for some users.

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Look at user feedbacks
QQ on 2013-04-11 10:59:59
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Most users of Z10 gave it a 5/5 rating. So why would they return the phone that they like so much? Either the users lied on their reviews or Detwiler Fenton lied in their report. I am betting that it's the latter.

Dominick Durso on 2013-04-11 10:48:31
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The body of work speaks for itself. Not much of it and comes from a decidedly short mentality. This stock is going thru the roof. It also looks like these critical tirades maybe corrodinated and organized. Just read that Apples and Samsungs lawsuit will be coming up for a decision in August. And it does look favorable for Apple in stolen secret lawsuit. If true Samsung may get a boot out of the US as far as Galaxy series. Well see more info soon.

go figure
AK on 2013-04-11 10:38:27
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Anything to put a negative spin on thing. It's a different os straight up there's no home button. Eh

And what number of people are making returns and perhaps they are not smart enough to use a smart phone in the first place.

Anecdotal again
John Goemans on 2013-04-11 10:25:40
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Which retailers? Who in those retailers are providing this information? Not intuitive enough....try the android the, same thing. Please, enough already .

Jim Lance on 2013-04-11 12:08:29
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Exactly the problem with these articles....absolutely no details given....just BS and nonsense......Detwiler is a notorious scam artist

I have a question...
Stockman on 2013-04-11 10:04:36
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How can returns exceed sales? How is that physically possible? Lol

marcus647 on 2013-04-11 10:46:55
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Ex. point. These articles written with bias.

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